10 Helpful Votes
Sail Date: August 2019
We were three adults all over fifty years of age. We each had a stateroom to ourselves. There are no complaints about the ship and its amenities. It is beautiful and impressive. The food was enjoyable. Some of my gripes: 1. The ... Read More
We were three adults all over fifty years of age. We each had a stateroom to ourselves. There are no complaints about the ship and its amenities. It is beautiful and impressive. The food was enjoyable. Some of my gripes: 1. The cruise was sold to us as a mainly adults cruse. There appeared to be more children on the ship than adults. I have four children of my own, so I know what it is like to be around kids and infants. For reasons unknown to me, management placed three children in a room next to the one used by me. They screamed and shouted on a daily basis at all hours of the day. I complained to management on three occasions but this was to no avail. These kids clearly loved jumping and playing in their room. Coupled with the excessive noise I felt and heard constant dull metal thumps. 2. The advertising spin for the ship and the cruise was that it would be luxurious. If you are against standing in line to get your food or being in something akin to a soup kitchen, this ship and cruise are not for you. 3. The prices for additional food and drinks are excessive. The ship is geared to make as much profit as it can on its guests. The ship has a captive customer and whatever you have to pay, you must add an additional 20% service charge to the bill even if you take something out of the cabin bar fridge. As an example, soft drinks are US$3.90 a cappuccino is over US$4. 4. The excursions are unreasonably priced. The ship cancels booked excursions when it does not have enough guests. They apologize to those who they have inconvenienced but it appears that the profit on the excursion is more important than the guest's enjoyment. There are more gripes but I will not bother you with it. I will not recommend this cruise. Read Less
17 Helpful Votes
Sail Date: May 2019
Two years ago, while sailing on the Celebrity Constellation, we heard about their new ship, the Edge. The ship’s description and concept looked interesting so we ultimately signed up for the May 25, 2019 cruise to Italy, Malta and ... Read More
Two years ago, while sailing on the Celebrity Constellation, we heard about their new ship, the Edge. The ship’s description and concept looked interesting so we ultimately signed up for the May 25, 2019 cruise to Italy, Malta and Greece. Unfortunately, after boarding the ship, we ran into one disappointment after another, not the least of which was our discovery that the infinite balcony cabin was poorly designed and generally inconvenient. Some of our issues are no doubt subjective. But as several are arguably objective, let me start with those. 1) The infinite balcony configuration in our cabin was such that only about one foot of space separated the bed from the French doors, which required that the doors be left open at all times. And given the narrowness of the balcony, the balcony furniture had to be pulled away from the window so that the descending blind wouldn’t hit it. Then the furniture had to be pushed back into the balcony so that I could get into the bed. The blind design itself was poor in that whenever we wanted privacy while in port, we had to close it, which blacked out the cabin. Didn’t the designers think about utilizing a sheer in addition to the blind to give privacy but allow in light? We were particularly angered by the fact that the brochures show a completely different configuration for infinite balcony cabins, one where the bed placement provided plenty of room. We were never informed that the cabin we booked was configured differently. 2) About five minutes after first entering our cabin, we realized that the “infinite” balcony is nothing more than a glorified picture window so that the cabin is no different from an ocean view cabin except that the window opens half way. 3) The closet configuration is badly designed. There is insufficient room to hang long items (dresses, pants, etc.). We even had to ask the steward to take away the bath robes as we needed the space for our clothing. As an FYI, the secondary metal shelf that’s situated about three feet off the ground should have been designed to fold away to provide more space. 4) Electrical outlets are only provided on one side of the bed. This makes little sense. 5) The interior spaces of the ship were surprisingly dark and dreary. I’m sure the designers claimed that the look was elegant and avant-garde. But when coupled with the fact that there seemed to be limited spaces where music wasn’t continuously playing at one volume level or another, this added up to an inhospitable arrangement. 10) Speaking of loud music, we dined at both the Fine Cut Steak House and Raw on 5. In both cases, although seated by the windows, the music blasting from the Grand Plaza made our meals unpleasant. Whoever thought up the idea of open restaurants near the ship’s central entertainment section must have been deaf. On the subjective front (and some of these points obviously apply to other cruise ships): 1) Daily menus for all restaurants and all meals should be made available on the cabin TVs or on the Celebrity app. If this was done on the Edge, we could not find them. 2) There was plenty of empty wall space in our cabin to accommodate wall hooks and covered shelves. These would go a long way to offsetting the limited closer space. 3) The elimination of the library, one of the main quiet spaces on most cruise ships, was a mistake. Sorry if this sounds like a lot of complaining, but although there were some positive features on the Edge we were expecting much more of the ship. So its failure to live up to expectations went a long way toward diminishing our enjoyment of the trip. As it is, while we will possibly cruise on Celebrity again, it will NOT be on the Edge or any of its future sister ships unless we find that they have been extensively redesigned to eliminate the Edge’s many problems. Read Less
15 Helpful Votes
Sail Date: April 2019
We are long time Celebrity cruisers and booked the Transatlantic Trade Winds cruise shortly after the Edge was announced. To start this review off I will readily admit that the Edge is polarizing-people either like it or they don't. ... Read More
We are long time Celebrity cruisers and booked the Transatlantic Trade Winds cruise shortly after the Edge was announced. To start this review off I will readily admit that the Edge is polarizing-people either like it or they don't. For us it was a middle-of-the-road experience, but there are aspects of the Edge that devalue the experience and thus I've rated the experience as poor. Here are the highlights of the pros and cons.... Pros: The Infinite Balcony Rooms: one of the most polarizing of aspects of the Edge are these rooms. I liked them for the fact that the room is bigger because the 'balcony' area exists as part of the overall room. There is also storage everywhere. Yes, the closets are a bit smaller, but there is loads of shelves for folding and storing items. And...the best part is that there is a full sized dresser that truly took the entire contents of my two suitcases. It was a pleasure to be able to pull items from the dresser without being squeezed into a corner or not being able to see what was going on. The bathroom is enormous and the shower is well designed with massive amounts of storage. We did put our balcony window down a fair amount and were not bothered by the fact that the AC turns off when the window is open. As for the overall performance of the AC, we found it to be much better than the systems on the Solstice class ships. Variety of Seating in the Ocean View Cafe: expanding on the theme of the 4 different 'dining rooms', they have added variety to the seating for the Ocean View Cafe. This was a good idea and gives the area a nice feeling of being open and modern-lots of ability to do the Goldilocks thing and find a chair that suits you. Handwash Stations: Yahoo!!! What a great idea although likely borrowed from other ships (like the QM2), you actually have the option of washing your hands before you eat. Theatre: the design of the theatre makes it a more intimate experience and truly, I don't think there is a bad seat in the house. Cafe Baccio: They've made this area larger and it is quite nice. Staff were excellent and it is the place to meet people. Jogging Track: If there was on aspect of the Edge that I loved, this was it. They've beautifully executed a jogging track that is an experience in itself. Undulating between two decks it gives you loads of different things to see, challenges you with a hill and before you know it, you've done a couple of miles. Cons: -The beds: I've always slept well on Celebrity but this time it was not so. They've done something to the beds, with either a plastic cover or have used memory foam, but whatever they've done it's a hot experience and not in a good way. -Specialty Dining: I'm not entirely sure what Celebrities process for booking specialty dining is, but it seems to be a work in progress. We were not given the option prior to boarding of purchasing a 3 pack of dining, only an option of 9, but once on board there seemed to be a limited number of 3 packs suddenly available. The cost of these has also gone up significantly and to be brutally honest, it's not worth it. We booked the Steakhouse for our anniversary dinner and treated our friends to it as well. The charge came to $225 US for the 4 of us with no alcohol. The food was good but not good enough to warrant the cost-the value just isn't there. The biggest complaint however is with the blended environment. The Edge has an amalgamated central plaza design that is capped off on deck 6 and both the Steakhouse and Raw on 5 have open concept designs that is supposed to allow patrons to enjoy the ambiance of the plaza while eating. Problem is that the ambiance created by the Martini Bar is a complete, utter and unwelcome intrusion in the restaurants. Five minutes into a Martini Bar demonstration complete with loud music, hand clapping and shouting, I asked the maitre d if it was going to end soon. He indicated that it would stop in another 5 minutes or so. When I asked him how he stands it, he told me that if it was a continuous thing, he'd leave his job. Bottom line-there is no value with specialty dining anymore and it was a less than special experience, just not worth it. No Quiet Areas: As above, the redesign of the central plaza area has allowed for the all the different environments to be blended, which is compounded by the plaza being capped off at deck 6. Sound reverberates and echoes...it was impossible to find a quiet area. Eden: I love the colour green, but the shade they've used in Eden is reminiscent of the Cold War/Healthcare in the 50's....just ugly...and it's a weird space. They've taken the best part of the ship and tried to morph it into something for a younger crowd. This is fine, but the crowd sailing wasn't younger and it showed in Eden with the area being more popular with the crew than guests. The bar staff were surly, the chairs so low (you have been warned) that you have to roll yourself onto the floor to get out of them. Shops: As others have related, the shops are not for ordinary cruisers and are all high end. Dining: We were assigned to Tuscan and we okay with this as we were traveling with friends, but be forewarned if you are not, that the new dining arrangements make for an isolating experience. The large tables where you can meet new people are gone and this seems to be part of Celebrities grand design for attracting a new generation of travelers, but I missed the opportunity to meet new people over a meal. Food was okay with portion sizes all over the place and a weird familiarity with the serving staff that left me reeling when our server told me over dinner one night (in front of everyone) that I wouldn't be so fat if I didn't eat bread at night. Wow, just wow and please pass the bread sticks... Are the Scrubbers Working? A universal observation by a significant amount of passengers was that the Edge is blowing blue and visibly polluted a number of ports. It was so bad in a few ports that the upper outside decks had to be avoided. We've never seen this before with a ship and chalked it up to the fact that she is new and that her engines still might be breaking in, but the amount of pollution she produced was profound. Enrichment Lectures: The overall entertainment on this sailing was not good. To many singers who think that holding a single long note is talent, but the enrichment lectures were bad. One presenter had to be told to stop giving his lectures while in his bathrobe and slippers. We caught him on a day when he got dressed and I was left wondering what the hell Celebrity is thinking. A lecture on the Azores was filled with slides of the guys ex-girlfriends in bikinis (with his wife and co-presenter sitting in the front row) and shots of his vomit on his sailboat. I am not exaggerating with this account. He followed this with a 6 minute (I timed it) discussion on vomit and how to tell which kids will do it and when. It was astonishingly inappropriate and unprofessional. Does Celebrity actually listen to what is being presented to their guests? Awful, awful, awful. Bottom line....While we didn't hate the Edge, we didn't really like her either and at the end of the day, we'd avoid booking on her unless she offered an itinerary that no one else offered. To be honest, I've think we've had it with Celebrity-they just seem to be going in a direction that is aimed more at trying to squeeze as much out of their guests as they can and not even trying to provide value for the experience. Try the Edge, but beware that she is a very different and not always positive experience. Read Less
21 Helpful Votes
Sail Date: April 2019
The good: Fast embarkation, very clean, good food at main dining rooms and buffets, attentive stewards, good comedians. Some good shows which included an excellent singer. The bad: Awful ship layout, the balconies are flushed ... Read More
The good: Fast embarkation, very clean, good food at main dining rooms and buffets, attentive stewards, good comedians. Some good shows which included an excellent singer. The bad: Awful ship layout, the balconies are flushed and bellow you can see the life saving boats instead of the water. Some rooms have the “magic carpet” bar passing in front of their verandas invading their privacy. The balconies at the left of it looks toward your veranda. I had one of those cabins even though I payed full price for balcony. Food in main dining takes long. At the gym no special protein shakes available like other ships. No greeting upon entry the first day, just ugly wooden statutes at view. Some ports are bad unless you are there for excursions. San Juan, and St Martin were good. I have been in 20+ cruises and this one stood out for boring, and for its bad layout. 85% of passengers were 65+. Not many activities or amenities around. Not recommended for kids our the young. Read Less
15 Helpful Votes
Sail Date: March 2019
Backgorund: I apologize in advance for the overly detailed review. At the cruise critic event on board, the Captain requested that we be specific on issue we found with the ship. Also, we are loyal Royal/Celebrity cruisers with over ... Read More
Backgorund: I apologize in advance for the overly detailed review. At the cruise critic event on board, the Captain requested that we be specific on issue we found with the ship. Also, we are loyal Royal/Celebrity cruisers with over 30 Cruises and we just want to insure other cruisers are informed before selecting the Edge. Embarkation: Very quick and easy. You could drop bags in the room as soon as on board. Infinite balcony Stateroom: Our first infinite balcony room on deck 6 forward had a view of about 20’ of blue painted steel. We had to argue with guest services to have our room changed to a new room. Changed to a deck 9 Infinity Balcony. The room was nice except the “balcony” was useless. This should have been called an ocean view with opening window. We liked the extra space but was not a balcony. When the window was open, the room instantly filled with humidity and the air conditioning turned off. There were times in port when the window would not open. When sleeping at night, other cabins close by would open or close the windows made so much noise it would wake you up. The fake doors to the balcony would barely close, get in the way and did nothing to stop the room overheating. Storage in the room was strange. The new room layout Royal uses on Symphony, Harmony and Anthem is awesome. This is a step back. Only room for about a foot of hanging items without hitting an immovable bar. Lots of very small cubbies that could not fit much. Designers went for look and not function. The bathrooms on the ship were the largest and best laid out on any ship. Unfortunately, the shower did not drain and flooded the bathroom because the perimeter drain was tied to the shower drain. Also, the spray nozzle in the shower was broken so the shower head would not stay in place. This is not what we would expect for a new premium ship. An odd annoyance was no indicator to put on the door to let the attendant know you were not in the room. They had to knock to see if the room was open to make up. Also, no towel animals. Dining: Ocean view Café was excellent. We did not specialty restaurants only because we liked or fixed seating table. The dining on the ship was a real disappointment since we did not rotate restaurants we were limited to the same food menu. I asked about prime rib or beef tenderloin but was told we can only get this if we leave our table and go to another restaurant. We ended up eating the same meals almost every night. Most nights our server steered us away from at least three dishes that other diners complained about. Food was mediocre at best. In the past, Celebrity food was a step up from Royal but this was a step down. Pool Area: We again were subject to the ‘new’ cruise experience were the only shade on the pool deck was located in the Cabana area that had to be paid for. The design of the hot tubs were ridiculous. These were located in full sun two stories up from the pool deck. In order to get to these, you had to walk up two flights of stairs or go to the forward elevators. Once of the two sets of stairs was through the smoking area. The music played at the pool was bizarre. For some reason, there was a jazz fusion band playing rather than a Caribbean band. Another strange item was serving glass bottles of beer to people in the pool. Retreat Area: One of the most annoying things about the ship was the Retreat area. All front views out of the ship were cut off unless you were in a suite. You cannot take the forward elevators up to deck 15 or 16. You must get off at 14 and walk up the stairs. On other Celebrity ships, this area is a lounge open to all. Ironically, we spoke to many Suite guests who complained of no shade in the retreat area as well. I get the need for additional revenue but to cut off over half of decks 15 and 16 is a bit much. Public Spaces: The Magic Carpet was nice. The Destination Gateway is a great idea. This ship was nice but not up to Latest Royal levels. The layout of all seating in the public spaces were all very low and very uncomfortable. The rooftop garden had awkward wooden seat that you could not sit on and cushioned seats with what looked like oil stains. The normally nice sunset bar had no shade and uncomfortable seating again which ruined the experience. Eden need to be re-purposed. Very bizarre. Crew: Best crew we have experienced. Everyone we encountered were attentive, friendly and polite. Casino: Non Smoking which was awesome! Entertainment: The guest entertainers were great except when they played in the rooftop garden as it was blazingly hot with no shade and uncomfortable seats. The onboard entertainers, though talented, were a real let down. Why would you put a jazz fusion band on the pool deck rather than a Caribbean band?? The on board shows were bizarre and was embarrassing to watch so many people walk out. Bingo was replaced with Deal or No deal where we give $25 to the cruise line and one person in the room wins $100? How is that fair? There were a few other that won a $10 match casino play! The best show was the Captain Dimitriue’s talk. Shops on Board: The stores were overpriced, no post cards of the ship, no Christmas ornaments of the ship, and no reasonably priced tee shirts. I have never had a hard time spending my on board credit and basically wasted it to use it up. The shop workers asked us to put this in our review as they are hurt by poor sales due to lack of merchandise. Debarkation: Customs and emigration had the facial recognition terminals which was a breeze. Until we got to our luggage. We stood and stared at our bags forever 15 minutes but were not allowed to touch them. Very disorganized luggage handling. They need to stop over at the royal terminal next door to see how it is done. To sum up, we paid a premium for this cruise in anticipation of the best cruise ever. It turned out to be the worst. I have written this review in the hope that this class of ship can be turned around. The crew did their best with what they had to work with. Our impression was upper management had a plan to be different and not necessarily better. We love sailing Royal and Celebrity but will not be back to this Class without major changes. Read Less
10 Helpful Votes
Sail Date: March 2019
We have taken at least 30 cruises over the past 20 years on various lines, all the way from Silversea to carnival. We were excited to try this new ship with our young adult kids. The positives....the ship is beautiful, food is outstanding, ... Read More
We have taken at least 30 cruises over the past 20 years on various lines, all the way from Silversea to carnival. We were excited to try this new ship with our young adult kids. The positives....the ship is beautiful, food is outstanding, service excellent. However....by far the most boring cruise we have ever taken. There are almost no activities. No library or card room. No group type games. The cruisers were mostly in their 60’s-80’s and even that age group seemed bored out of their minds. Walking down the promenade on deck 4 during the day, the common areas were lined with wheelchairs and walkers and people just sleeping in chairs. Bored. The entertainment was a joke, with one of the comedy acts joking about sniper fire. The platform dining area is the most ridiculous ‘exciting’ concept ever. A restaurant hanging over the water??? It is a disaster to the cabins that are inside of the frame. We had 2 sky suites with noise that was the combination of doors slamming shut and hammers banging into every corner of the walls, all night. We researched this and found that it has been a frequent complaint, although the staff acted as if they had never heard about it. To their credit, we were moved to new suites on the 3rd day with an upgrade. This is, however, an inexcusable problem, being that we paid 20,000$ for the 2 rooms, and had to spend part of our trip dealing with a problem that was pre-existing. I would never take this ship again, or recommend it. The food and service cannot make up for the overall bad experience. Read Less
17 Helpful Votes
Sail Date: March 2019
Wow! So far wanted to have an open meeting nd about a new ship, but thisno where close to other Celebrity ships as others have stated. Unbelievable th lack of attention or detail. We had no problems getting on the ship, the ... Read More
Wow! So far wanted to have an open meeting nd about a new ship, but thisno where close to other Celebrity ships as others have stated. Unbelievable th lack of attention or detail. We had no problems getting on the ship, the streamlined process is a breeze. That said you board the ship at a low level with no one at the ship when you walk on. Weird, no one greets you on deck 4. You can go direct to your room if ready, nice touch, cards and keys are outside you door. Ours were wrong though. Concierge said they would have to check with Miami to fix(?). Still not right :-( Ship is new and modern, but as others have said fewer spaces for passengers replaced by cabins, expensive shops, and suite amenities. Ouch for us commoners. HATE the new balcony, it’s an ocean view room with a window that opens when they want. Um, a window that opens is a far cry from a balcony... horrible design and will be th bane of celebrity in the future! Room: upgraded to concierge at sailing for $150 pp, broken mirror with masking tape, attendenant never saw at all, not worth the cost! Food: did traditional dining in Cyprus, horrible day one... given breakfast menu at dinner, okay, no service, no salt in the shaker??? Um prime rib was an 1/8 of an inch in the dining room? Why cause I wouldn’t pay for higher priced dining?? Day one, HUGE disappointment for celebrity’s flagship, no wonder 3 stars, so far this is a carnival ship... without the party... Read Less
Sail Date: March 2019
We booked back to back 7 day cruises to experience the new ship. The smaller restaurants were very nice. Specialty restaurant with steak was open to loud music and had very rude wait staff. Food was no better than the good food in ... Read More
We booked back to back 7 day cruises to experience the new ship. The smaller restaurants were very nice. Specialty restaurant with steak was open to loud music and had very rude wait staff. Food was no better than the good food in regular restaurants. Upper level area was nice but no shade. No one was there until it was dark. Lots of dead ends on the ship. Obviously designed that way but was both frustrating and possibly dangerous. We’ve cruised many Celebrity ships and enjoyed the entertainment. Edge versions were several steps below usual. Verandas were worthless. They didn’t have sufficient room for the furniture so we had to pull chairs back to get to the balcony. Curiously the public areas had very little useful seating. Plenty of very high end shops that were empty. We have only cruised Celebrity for the last 12 years and truly enjoy the quality. We have booked a different cruise line because the Edge is not a good experience. Read Less
22 Helpful Votes
Sail Date: March 2019
This ship might be right for you but not even close for us. Well, where do I start? The positives are a short list. So let’s start there. The ship is beautiful, IF you like that type of ambiance. Glass, glass, glass not 100% clean, lots ... Read More
This ship might be right for you but not even close for us. Well, where do I start? The positives are a short list. So let’s start there. The ship is beautiful, IF you like that type of ambiance. Glass, glass, glass not 100% clean, lots of steel and marble looking flooring. The crew is the most wonderful crew I have ever been with. 70 cruises and they were the nicest and most helpful they could have been. Celebrity picked the cream of the crop for the crew. OK, that is it for the positives. Now, Not talking about temperature, it has a very cold feeling. Hard and void of color. 90% of the seating is not comfortable at all. Either not cushioned at all or thin cushioned hard seats. Most seats are impossible to sit back on unless you are 8ft. tall. If you scoot back on the seat, you feel like a little child with your feet straight out. On deck 15 for get it completely. Total waste. There is no sitting comfortable at all unless you are eating. By the way, check out the specialty dining prices. Not worth those prices. Unbelievably high. So far out of wack. Stained carpeting throughout the ship. No excuses for that at all. The show at the EDEN is a total joke. Look at several YouTube videos of the ship. Especially that one. You will laugh and scratch your head wondering what the heck are they doing. Hopping around, jumping like frogs etc. Lots of wood statues that look stupid, one big black horse on deck 15 totally out of place on any ship. So much wasted space. On deck 5 from the elevators to the BLUE dining. You walk through a hall that is blacked out with sparkled flooring that is lit with ultraviolet lighting. The walls are all mirrors. More wasted space. Not enough places to enjoy in the evenings. Very few bars. The music is very limited to say the least. Only ONE location on the ship and is crowded most of the time. Deck 3,that is the martini bar. Not big at all with very limited seating. Those seats are Okay. Many sit at the cappuccino bar on deck 4 directly above the martini bar to listen to music on deck 3 coming from the martini bar. Those seats are NOT comfortable at all. Activities are very limited. Disco dancing with head phones to hear the music. A few trivia’s where you use paper and pencil. Other trivia where you use an iPad or iPhone to play. If you are not super, super fast. There is no way you will win. Very few of those anyhow. Instead of Bingo they have Deal or No Deal. That is also a big rip off. You pay $25.00 for a card that has the 20 cases on them. A random pick of who will play. There are 2 games per session. That was twice during the cruise. As the person that was picked to pay, picks a case, you turn over your case on the card to reveal the amount. If it matches theirs, you have one case that is good. You must get at least two, to get anything. The first 6 tiers are nothing more that match play in the casino. Meaning if you get two cases you now win $5 for match play all the way up to $200 match play. Then you must get 7 matching cases to win $500 and 8 matching to win $1000 the most I saw was 4 matching and they won $50 match play. Meaning you come up with $50 and they give you $50 to play in the casino. It is not cash. The only person that gets cash is the actual person playing that got picked. One person got $1.00, another $50.00, another $125 and the last was $396. The vast majority only got one case that matches. No Bingo, We miss bingo. Yes one slot tournament 7 day cruise. They had only one regular tournament. $25.00 to play. Only a 2 min. game. There were two free ones. Those were 1 min long. They gave away fake earrings. The last tournament was for women only on woman’s day. Same winnings. They have archery, I played, once and got the highest score. You get nothing. They call it an experience not a competition. They do not have a mini golf on the ship. They have putting on the carpet in the EDEN on deck 5. You putt to get it in a cup for points and the winner gets a prize. How exciting! They have 4 dining rooms. We did not eat in any of them, so I cannot say anything about those. We ate in the buffet. What we did eat was good. However, unless you are a master of the world, there is no way you know what is in those pots. I cannot ever pronounce most of what they were serving. Indian, Chinese, Mexican, Asian. Also Grilled, pork chops, minute steak, chicken, fish 98% of this exactly the same every lunch and dinner. Most of the deserts were all cake. EVERY DAY, lunch and dinner 98% the same. One roasted pig, with the head. Roasted duck. Enough pork every day to stuff a horse. I was told we missed the southern fried chicken. Do not know how. My wife had the New England clam chowder. It was so spicy she could not eat it. Since when do you spice up that? Even the roasted potatoes were very spicy. Most all even said spicey on the name plate. Only the soup was hot, temperature wise. . Nothing else was hot. Mostly warm to actually cold for the hot items. The meatloaf was actually cold, not even warm. Isn’t the food to be at a certain temperature to keep it safe? The buffet in the evening was sparse with people. Guess most ate in the 4 dining rooms and the specialty restaurants. The burgers were good and the fry’s. The hot dogs were not good. They had breaded fish. Not fried long enough. The inside of the coating was not done, gooey. Also, I do not like warm fish. The blood line, the black stuff. A lot of it. Gives it that old fish taste, Terrible. The mashed potatoes had a lot of the black that you usually cut out of the potato. The layout of the ship it dumb. At the stern is the pizza, mid ship is the buffet forward past the Olympic pool is the burgers and fry’s. That is a long walk. All other ships put those close to the buffet. The is no way to stay out of the rain going from the buffet to the burgers. Never had a chance to try the magic carpet. It was either locked or dining time. Once on deck 5 it was open but totally packed. When dining, it was on deck 14. The table cloths and the women’s hair were blowing all over the place. How can you eat in that condition? All the seating between the buffet and the mast grill get soaked when it rains. I am not talking about the lounge chairs by the pool either. Lunch at the EDEN “Forget it”. Sandwiches and soup. Not only do they have very little. There is no seating with tables to eat at. Woops, yes there were 4, 2 seats each. The state room was small but nice. Drab, no color. The sink was way too long taking up a lot of counter space. The shower stall was excellent and big. The toilet has a fast short flush. Guess to save on water. Problem, you needed to flush it 2 or 3 times for all to be disposed of. One guy told us he like the sink to wash his clothes in the nice big sink. Really! I am posting a few pictures. You may laugh. One is the soap they give you. It has coarse something in it. Looks like ants. You look at it. No sense posting pictures of the ship. You can see them all over Google. Cabin was the ocean view,regular window. If you like a bed that is super hard. It is for you. The couch, the same. Closet is very small but fine for 7 days. Safe is super small. On the other hand the TV is very big. The amount of money they spent on this ship and get terrible satellite reception. Docked in Key West, the NEWS channels were not watchable. The ship can handle the rough seas extremely well. One tour we took was in Grand Cayman. It was called “Trolley Roger”. Only $34 each to be an hour long with a pirate conducting the tour. My grandson wanted pictures of the pirate. This is what it ended up being. A jeep pulling a boat looking bunch of seats. Well, no pirate guide, just the driver and the tour, from the time we got on till the time we got off, only 40 min. long not an hour. That is about it. Well, I am sure I missed a lot. I cannot figure out who they are trying to cater to. Definitely the very wealthy. So many on the ship were the uptown type of people. Those that show off all their very expensive clothing and jewelry with their noses in the air. Two very nice ladies, one was the others maid. Showed us the castle they live in, in England. I said, nice castle, she replied only a small one. Only has 7 bedrooms, 2 cooks and a chef, 3 maids and 3 care takers for the lawn and flower garden. Showed us a picture of the buffet they through for a party. Made the one on the ship look very bad. As I am sure you can figure out. This ship is not for us. Needless to say we will never cruise on the EDGE again. We previously booked the APEX and I cancelled it. Maybe for you, but not even close to our cup of tea. This ship is NOT for children. Not much for them to do outside. Really nothing to do but drink, drink and drink more. Try to listen to music you might like. Only two places to really do that. The shows were good. The comedian was fair. You may love the ship. To each their own. Not the usual cruise ship you would expect. RCCL Serenade of the Seas for the ones who love a nautical theme ship with great food. A lot to do and a serene ship. Also Not for children. The Harmony. You might think crowded. This EDGE was actually crowded. Not the Harmony, so big and people just scatter. Awesome food and awesome for children. So many we talked to agreed. You may not believe this, but two liked it. So that’s it. Pardon the pun, but our opinion. Celebrity missed the boat with this one. Happy cursing!!! Read Less
8 Helpful Votes
Sail Date: March 2019
As a long time cruiser on Celebrity we wanted to try the Edge and see what Celebrity newest design was all about. I was very disappointed in the cabin. We were on deck 11 Concierge class. 1. No pegs on the walls to hang thing. 2. ... Read More
As a long time cruiser on Celebrity we wanted to try the Edge and see what Celebrity newest design was all about. I was very disappointed in the cabin. We were on deck 11 Concierge class. 1. No pegs on the walls to hang thing. 2. When you open the shower door water leaks onto the floor making it slippery. 3. Door lock very hard to operate. Wife had a very difficult time opening door from the inside. 4. Sink could have been 8 inches or so narrower giving more counter space. 5. Could not control all room lights from the bed. 6. Could not control room shade from bed. 7. No privacy curtains. Room either dark or open to the world. 8. Full length mirror extremely difficult to use. Blocked by "desk" and chair. Yes if you moved chair, cleared junk from desk and slid desk into cabinet you had a full length mirror. What a joke. 9. Very useless "vase" taking up counter space. Also books and water, etc taken up needed counter space 10. Closet is another joke. As a very tall person we needed a lot of long hanging space. Did not measure it, but my guess is less than 12 inches wide, with some of that space being taken up by two nice robes. 11. The safe is to short in depth to store a tablet or notebook. No reason as there is depth on the shelf behind for a deeper safe. 12 Another big one for me is the TV. It takes approximately 60 seconds for the TV to start up. You sit or stand and watch an "X" fill in for an eternity. You then have to push arrows at least 5 or 6 times to get to a channel you want to watch. Hey guys this is the 21th century. We did like the extended balcony and used it as a sun-room. The larger bathroom was appreciated and the larger shower was a welcome change. Read Less
11 Helpful Votes
Sail Date: March 2019
The design of the ship, aside from the colossal blunder of the HVAC engineering of the Infinite Balcony, is very well thought-out. Never felt crowded in the public areas, and the cabins were designed to take advantage of any available ... Read More
The design of the ship, aside from the colossal blunder of the HVAC engineering of the Infinite Balcony, is very well thought-out. Never felt crowded in the public areas, and the cabins were designed to take advantage of any available space to create storage. The dining menu was average. Nothing very creative. Nothing memorable. Service was outstanding and the dining staff were universally friendly and accommodating. The entertainment was dreadful. Two almost identical troupes performing bizarre interpretive dance moves for 90 endless minutes, and not even that well. Met one of the performers following the first night's performance, and told him I had the same feeling I had when I first saw Blue Man Group... "What am I watching here?" He said that was their intent. What I didn't tell him was that with Blue Man Group, it was entertaining. With these guys, it was boring. There was a similar troupe doing a bad interpretation of Midsummer Night's Dream. We could only endure that show for 20 minutes. Guest entertainers ranged from boring to pretty darn good to excellent (the excellent one was Chad Chesmark, a comedian/magician who excelled at both crafts; highly recommend him). The main problem with this ship is that the higher-ups, the ones who decide on the entertainment and overall customer experience, are completely out of touch with their customer. The interpretive dance is a case in point. They run a well-oiled machine for both embarkation and disembarkation. Read Less
10 Helpful Votes
Sail Date: February 2019
Please note that this review is for the people at Celebrity that designed and approved this ship and 2 more like it, please FIX the non-balcony balcony on the APEX because what you are calling an infinite balcony is nothing more than an ... Read More
Please note that this review is for the people at Celebrity that designed and approved this ship and 2 more like it, please FIX the non-balcony balcony on the APEX because what you are calling an infinite balcony is nothing more than an ocean view cabin with a window that opens and when that window is opened the air conditioning in the cabin goes off. Not great if you are the one in the cabin. This cruise ship was over hyped and way over priced for what we received. We were excited to book a new Celebrity Ship until we started reading all the negative reviews of people that were on the ship before we sailed on 2/17/2019. I tried to get off this ship but it was too late to book another ship but after one day on this ship I knew it was going to be a long week. First the positives: Celebrity's New Terminal is great, no waiting and we were on the ship in 10 minutes. The Captain, Cruise Director and his staff were all great and very entertaining aside from one of the production shows that was not worth seeing. The other entertainment was all great. Negatives: Dining room food is no different and no better than any other Celebrity Cruise Ship. Restaurants were over priced and none are as good as Murano or Tuscan Grill. Eden, I really can't explain the concept but I'm sure it would be much better if you are drunk or stoned because it is so far out there or maybe I am just too old for this new wave nonsense??? Spa section is so hot that you cannot sit there long, it has a glass dome and it is at least 90 degrees in there at all times. we will book with Celebrity again but we will NEVER be on this ship or any other ship that does not have a traditional balcony. Read Less
47 Helpful Votes
Sail Date: February 2019
We are "Elite" CCL cruisers and have cruised on all the Solstice class ships as well as on the Summit; we always book Aqua class cabins. While the ship is spectacular with terrific food, service, and style, the IV cabins are a ... Read More
We are "Elite" CCL cruisers and have cruised on all the Solstice class ships as well as on the Summit; we always book Aqua class cabins. While the ship is spectacular with terrific food, service, and style, the IV cabins are a disaster and, because of them, we won't sail on an Edge class ship ever again. Our concept of a veranda cabin is when we can keep our cabin cool and dry but step out onto our veranda to enjoy our own private deck space in the ambient climate with lounge chairs that have footrests and room to dine al fresco. On the "Edge," as soon as you open the upper/outer glass panel, the climate control system shuts down and the entire cabin immediately becomes, hot, humid, and stuffy. The folding doors inboard of the veranda serve no purpose and only take up space. Even if you don't mind opening up your entire cabin to the outdoors, the veranda is tiny. Tiny table, tiny chairs, and no leg room or footrests. We checked with guest relations and were told that there is nothing we could do to change this. Another downer is that only suite guests have access to the bow of the ship. For the first time, we felt we were treated a second class citizens because of this, One of our great pleasures has been to stand above the bow as the ship entered port; now no longer an option on the Edge unless you book a suite. Also, FWIW, the three production shows were just terrible. The performers worked their hearts out but the all original music/lyrics they had to work with were junk. CCL saves money by not performing copywritten music/lyrics but the shows suffered as a result of this misdirected cost cutting. Read Less
10 Helpful Votes
Sail Date: February 2019
We wanted to see the new Celebrity Edge. We were disappointed in the "new" balcony design. The balcony area has hard walls and a hard ceiling that goes all the way to a glass wall, the top half which can be lowered halfway. With ... Read More
We wanted to see the new Celebrity Edge. We were disappointed in the "new" balcony design. The balcony area has hard walls and a hard ceiling that goes all the way to a glass wall, the top half which can be lowered halfway. With this design, one does NOT get the effect of being outside. Also if you have friends/family in an adjoining cabin, you can't have a conversation with them. I thought the "Magic Carpet" would move up and down while you were in it, but it does not move when people are in it. On the plus side, food & service were great. The entertainment was just so-so. Very few costume changes The casino had all HTech slot machines. I like the simple one line machines. We have been to the Caribbean many times, so the ports of call were not important to us. Would not book this ship (or any sister ship) again. Read Less
1 Helpful Vote
Sail Date: February 2019
Much hype and anticipation regarding a new class of ship, but overall a big disappointment. The ship: We are Elite Captains Club members and have sailed on all of Celebrity's ships. We were always impressed with the layout ... Read More
Much hype and anticipation regarding a new class of ship, but overall a big disappointment. The ship: We are Elite Captains Club members and have sailed on all of Celebrity's ships. We were always impressed with the layout of the ships on which we sailed. Millennium class are great and Solstice class even better. We were also impressed with Edge, but sadly in a negative vain. The common areas available to all guests compared to Millennium and Solstice class ships have been reduced in number and are "jam packed"! The much appreciated Sky Lounge is gone as is the Grand Foyer, the Passport Bar, the Ensemble Lounge and the far more intimate Martini Bar. What is now referred to as the Martini Bar is a large open area with an inadequate number of chairs and tables to accommodate guests. There is significant foot traffic moving through the multi-level lounge throughout the day and certainly during late afternoon and evening hours. It is difficult to find a seat and the wait staff are slow to serve. Similarly, Eden Bar guests typically hover and wait for one of the limited number of seats to open up. The pools are located on Deck 14, but the whirlpool hot tubs are two decks above on Deck 16. The forward portion of the ship's top deck (Deck 16) is gated and accessible to only suite class passengers. Unlike Millennium and Solstice class ships one does not have access to a sauna, shower or changing room unless you purchase a spa pass. The Flying Carpet has a functional purpose; that is to act as a dock for tenders and for passengers getting off and on at ports of call. Other than that, its a "gimmick". Its simply a place to have a drink while hanging over the side of the ship. Decor and furnishings look cheap and have been compared to that available at IKEA. (Sorry IKEA). The cabin: We had an ocean view cabin. There was very little room between our bed and the closet doors. Accordingly, only one of us could access the closet at a time. We noted that some ocean view cabins had the bed closer to the window which allowed for much better closet access. Storage space was adequate. The bathroom was very good. Dining: We ate in the main dining room for both breakfast and lunch when possible. Food and service was good. The buffet was good as well; however, as anticipated it was at times difficult to find a seat. For the first time ever we purchased a seven night Specialty Restaurant dining package. Never again! We had a difficult time getting reservations at an acceptable hour. After five nights we cancelled the remaining two nights and ate in the main dining rooms. The main dining room food was good and the concept of four smaller dining rooms in lieu of one large one allowed for a quieter, more intimate atmosphere. Raw on Five - Good service. OK atmosphere. Small portions. Eden - Food was OK. Felt sorry for the performers who's job it was to interact with the customers. We tried to get into the experience. Overall, not very enjoyable as mostly the performers disrupted the meal and conversations with table mates. Fine Cut Steakhouse - Very disappointing. Dining room decor was mediocre. So was the food. Le Petite Chef - Cute idea of cartoon character videos being projected on your table, but you only got a choice of two set menus. Only one of which would allow you to experience the video. Food was OK. Rooftop Garden Grill - Surprisingly, the best food and service we experienced in specialty dining. As anticipated it was a bit cool and windy up top. Entertainment and Activities: Frankly not much to do aboard ship on sea days. Trivia appeared to be the highlight. Martini Bar entertainers were unremarkable. The theater is technically advanced with lighting, video screens and sound. It seems as though the productions relied too much on the technology and not enough on substance. The entertainers work very hard, but the production numbers are pretty strange. The stage juts out and the audience views it from three sides. Sadly, close to the stage on both the left and right sides are less than comfortable movable chairs. Captains Club reception in the Eden Bar was a flop. The place is far to small to accommodate the crowd. People were standing elbow to elbow to the door. Like many others we turned and left. Service: Overall service was just OK. Nothing remarkable anywhere with the exception of great service for dinner at the Rooftop Garden Grill. Ports and Shore Excursions: Only took one excursion booked through the ship. i.e. Escape to Jost Van Dyke out of Tortola, $99.00 per person. A rip off! Horrible crowded beach cluttered with beach chairs, lousy food and boats anchored within yards of the water's edge. Miscellaneous: Edge is the first of three ships in this class. Bad news! Adding insult to injury, Celebrity is "Revolutionizing" other ships in her fleet to mimic many of the same features of Edge Class ships. For example, taking previously accessible areas of the ship and gating them off for the exclusive use of suite class passengers. Captain Club membership used to be significant. Certainly by the time one attained Elite status you were made to feel appreciated for your loyalty. The nightly Elite cocktail reception in the Sky Lounge was but one example of that appreciation. Sadly, it appears as though the company has decided that loyalty is not that important and new business model has been adopted. We think we'll be considering other cruise lines outside the Royal Caribbean Cruise Line family. Read Less
4 Helpful Votes
Sail Date: February 2019
Booked the Edge because we wanted to see what all the hype was about. The infinity staterooms looked so innovative so we booked one in concierge class. We were so disappointed in the room - it felt like an inside cabin with a large window ... Read More
Booked the Edge because we wanted to see what all the hype was about. The infinity staterooms looked so innovative so we booked one in concierge class. We were so disappointed in the room - it felt like an inside cabin with a large window that could sometimes be opened. Almost claustrophobic. However, if it is hot outside, it will be hot inside as the glass doors separating very small “balcony” portion are not airtight. The martini bar is in what on Soltice class ships ic considered the grand foyer. There is not enough seating here, yet plenty of seating throughout the ship in random hallways? The only other interior bars are a small casino bar and Eden bar. Speaking of Eden, the food was not great (we had much better in the other ship restaurants). Strangely, waifs wonder about and perform spontaneous acts of acrobatics or juggling, or just staring into space, while you are trying to enjoy your meal and company. Outside, there is one pool bar and the Sunset bar. There is no Cellar Masters or World Bar. The ship just seems tight space for passengers below suite level. The bow is no longer available as this is now the Retreat, a suite only area. One whole side of the pool area is now large cabanas available for pricey daily rental. We took the premium wine package and were very disappointed with the wines by the glass. Much better on the Soltice class ships. The plus side is the staff - they were great. Food was good, entertainment was fair, and the ship is very attractive. We understand that Celebrity is renovating all its ships to be more like the Edge. It feels like they are trying to attract a very different demographic group. It is definitely a ship with 2 classes of travelers and you feel it. We will certainly never book a cruise on an Edge class ship again. In fact, we were booked for the November TA from Europe on the Edge and changed our reservation to the Reflection TA after 2 days on the Edge. Read Less
18 Helpful Votes
Sail Date: February 2019
I took it because it was supposed to be the best of the best in cruising. I bought into all the advertising hype. The bath tub is too small to get into and extend your legs. I like all the high tech features they use. I don't ... Read More
I took it because it was supposed to be the best of the best in cruising. I bought into all the advertising hype. The bath tub is too small to get into and extend your legs. I like all the high tech features they use. I don't like that they don't give you a map to show how to navigate the ship. This may be a better cruise for younger people than me. The servers are not well trained yet. We didn't get enough towels for our state room. The use of a special dining room for suites is a nice touch. There are plenty of elevators for our use. They are offering free luggage transfer after the cruise to get the bags to the air port. I am taking a second 7 day cruise and have been told I have to get off, go thru customs, reboard the ship, go thru security again. I think they could have done this better.4 The captain is very good and tell jokes and stories with his presentation. Read Less
6 Helpful Votes
Sail Date: February 2019
Elite class with celebrity and early 40s... We booked early as we expected something amazing. What's missing? 1. The ensemble lounge and sky lounge gone 2.suite guests have most of the front of the ship (except the gym) a ... Read More
Elite class with celebrity and early 40s... We booked early as we expected something amazing. What's missing? 1. The ensemble lounge and sky lounge gone 2.suite guests have most of the front of the ship (except the gym) a pool, a lounge, an outside lounge, a restaurant, a bar. A class system taken too far. 3. All of the speciality restaurants are in the middle of the ship with the cafe and cocktail bar so always crowded. Forget about getting a seat 4.Eden in the evening is just stupid. Do you want faux entertainers chasing you around when you just want a drink? No 5.magic carpet. Basically a bar hanging off the side of the ship. It doesn't move when your on it so why all the fuss? 6. Infinite balconies are closed if it is windy so you just get a window 7.elite members cocktail hour was now very poor as the lounge gone Overall an epic fail. We're not old but found it full of old people who were bemused at best. Probably too expensive for the market. The glamorous Instagram crowd are not on board and the glamorous grannies we spoke to said never again... Read Less
2 Helpful Votes
Sail Date: February 2019
arrived latish at check in, just to being sent to wrong terminal. as we had checked in online it was a simple,very quick procedure.. canny hike up the gangway to ship. as we were running late the queues had all but gone. we had a ... Read More
arrived latish at check in, just to being sent to wrong terminal. as we had checked in online it was a simple,very quick procedure.. canny hike up the gangway to ship. as we were running late the queues had all but gone. we had a cabin on deck 10 aqua class. cabin was quite large but could have been set out differently. didn`t like the infinity balcony right from day one not the easiest thing to operate. balcony chairs were anything but comfortable, backs were too low. big comfy bed, very soft pillows not to every ones taste. sofa wasn`t comfy, little box on desk with an array of electrical outlets, 1x 110v, 1x 220v and 2 USB outlets. there were a further 2 USB outlets next to the bed. shower was very good although the shower door did foul the sink unit. towels were changed regularly. toilet tissue was VERY thin. room steward was very good. Arnel was his name. not my strong point cruising, but the food was acceptable, nobody will starve. only tried the fine cut steak house as it was $55 a person. we did get a 2for1 on second week of cruise, the only reason we went. steaks were excellent, very large portions. wine was very expensive, house wine was poor, very poor. pool area was very clean well kept and no shortage of sun beds, although there was evidence of people reserving them. plenty of towels to go round. the thing on the side "magic carpet" was a waste of time. only a small selection of beers at anyone time due to lack of storage space. it was closed several times during our cruise due to filming and private functions. my favourite bit was the casino, there is a bar attached to it. William and his staff were excellent, the service even when busy was second to none. shopping was very poor, unless you are into branded items about the "Edge". most i couldn`t even afford to window shop. internet was very expensive, although you can use the celebrity app for free. handy for checking menu`s and speciality dining, also set air-con in cabin. Personally i wouldn`t cruise on the edge again, there`s lot of things i didn`t understand, from the horse on the top deck to the petrified forest on the way to the blu restaurant. the live entertainment was not to my liking, some artistes were shockingly poor. Read Less
10 Helpful Votes
Sail Date: February 2019
I booked the first day tickets were available and the only part of the experience was the Infinite Veranda Cabin. The ship was genuinely a conundrum of poor specialty dining restaurants, incompetent architectural calamities for the ... Read More
I booked the first day tickets were available and the only part of the experience was the Infinite Veranda Cabin. The ship was genuinely a conundrum of poor specialty dining restaurants, incompetent architectural calamities for the handicapped, tight elevators mostly filled with the elderly crwod who often times forget their manners. How do you call a steak house, Fine Cut and deliver no fine cuts? The jumbo shrimp were medium size at best and nothing WOWS me here. EDEN was enchanting because a waitress from a prior cruise recognized me and the venue is mystical with characters named Loy and Zoom. Again, the presentation may have been better for the courses but the quality of every course was lacking and if you experienced Wunderlund, the dessert was a mere repeat. Le Petit Cafe had an animation presentation that was also interesting but now I am going HUNGRY with the lack of good food. Room service arrives cold everytime! The sewage smells on the top deck near Rooftop Grill added a bit of flavor to the dining up there and I started the journey out at Sunset Bar and sat adjacent to a nice lady who eventually was puking from the odor. Nobody addressed why their was a sewage smell until I return and see others in FACEBOOK reviews voicing their concerns on this very issue. The theater was non-existent for me and handicapped availability was not their each time I tried to see something. The bars were limited for the most part and often did not have Coke Zero & Diet Coke. In fact, the bartenders rarely smiled in any bar except Martini Bar. Of course the Magic Carpet was beyond belief. The EDGE boasts so much on this venue and yet it always failed to deliver. My first time ere was at 4:45pm and I was told after patiently waiting on a cocktail that it is closing at 5pm, so it can get ready for dinner guests at 6pm. Okay, then there were two days of "private functions," so after paying thousands of dollars, I can't even go in here. Then we had a day of it being down ALL DAY for cleaning and a day of parking it on the 15th due to inclement weather, which is understandable. However, it shiould function as a bar only and stop advertising how it goes up and down because it can't with people on it. It doesn't even have a blender for any frozen drinks. Let's move down to the Martini Bar. It is often packed and many were holding seats for hours when I finally got in there on the tail end of my journey. I did finally for the only time enjoy myself but I was honestly slipping out of those crushed velvet cheap fabric chairs. The bar stools were too small for some of us with a little more down under and the chairs were just cheap I actually found myself on the only love seat right at that bar and had people approaching the bar for drinks to my right that were at a different elevation. WEITD !!! I am sitting down and their crotches are all right in my face as they came and went. WE joked about it but who on earth thought of this concept?? Customer service doesn't exist on board and certainly they can afford a "speakerphone" feature. Eventually, I did speak with the customer service manager, Cameron but he simply said he will investigate and promised to get back to me about some issues raised here and NEVER DID! This is most unacceptable and explains why his staff lacks any genuine respect. If Cameron has no patience, grace or charm then nobody cares. Read Less
11 Helpful Votes
Sail Date: January 2019
We were on a 7 day cruise on the new Celebrity Edge from Jan 27- Feb 3. We are very experienced cruisers – mostly ocean ships, but also river cruises in Europe. Overall we have done about 60 cruises. On this cruise we booked Aqua ... Read More
We were on a 7 day cruise on the new Celebrity Edge from Jan 27- Feb 3. We are very experienced cruisers – mostly ocean ships, but also river cruises in Europe. Overall we have done about 60 cruises. On this cruise we booked Aqua Class – which included its own restaurant, Blu, for breakfast and dinner. It was open sitting, but never a wait and excellent food and service. Pro The ship is new – nicely decorated throughout. The staterooms were nice, but a bit narrow. The “infinity balcony” was very nice – it was an extension to the room, and you could have the full glass enclosure or lower the upper portion and enjoy some ocean atmosphere. The actual space is small however – maybe 6 X 4 feet. It did have two chairs and a small table. The service was good in all areas and our room steward was very nice. The buffet (we used sometimes for lunch since Blu is not open for lunch) had plenty of seating – even on sea days. There was a good variety of options to choose from. There are two banks of elevators, and after day 1, there generally was not a long wait. They had a covered solarium (adults only) with hot tubs and pool, padded sun beds, and a small café for breakfast and lunch. However, it got filled up very quickly. The gym was well appointed with plenty of equipment. Con Unfortunately, the “Cons” outweigh the positive features. The stateroom had no hooks or drying line (in the shower) for wet items. Also, no hooks on the room walls to hang a tote bag, etc There are very limited entertainment venues. There is the main theater, a lounge called Eden, and the main piazza on Deck 3. The piazza had loud music and signing on and off through the day and night, but crowded and very high noise level. There were no other smaller lounges such as you see on other cruise ships – such as a piano bar, a lounge for pleasant vocalists etc. They had Trivia several times a day in the piazza, but other “game shows” were not an option. They had “Deal or no Deal” which came with a charge. In Eden they had a very odd venue every evening. We went for a glass of wine before dinner. The entertainment was comprised of a young man and an unusual string instrument, a man dressed as a Buddhist priest that did a “Tai Chi” and then “drifted” around amongst the guests bowing and holding his hands in a prayer position, and a woman who was either in a gold gown (representing the sun) or silver (moon) who sang an unusual piece of music and the she, too, drifted around the room. This was all very “new age” entertainment in my opinion and not my interest – certainly not daily. There were two different comedians in the theater – both good. Also there was a tribute to the “Jersey Boys” also good. The other shows were production shows with music and movement that I did not find interesting. The production shows and the Eden lounge “entertainers” had no music that I was even familiar with. All of this entertainment seemed geared to the “Millenniums , not the majority (75% at least) that were 55+, and no other options. There are no shops except the very “high end” stores, such as Cartier, Tiffany’s & Co, Bvlgari, etc. The prices were exorbitant. They never had any “sales” such as fashion jewelry and watches, T-shirts, etc. They did not offer any fashion jewelry or watches, the usual T- shirts, and other inexpensive items. We found one T-Shirt in one of the shops -- $55.00! The same store had a pair of men’s swim trunks for $345.00! We were told that there was no plan to have the usual special tables of reasonable items – only the high end stores would be on this ship. The cost of the special dining venues was also expensive -- $55 -$65 per person. No hand sanitizer available at the small café within the Eden Lounge (breakfast and lunch). I contacted Guest Relations, but they never provided a hand sanitizer at this food venue. I will not do this ship again, nor suggest it to others unless things really change Read Less
5 Helpful Votes
Sail Date: January 2019
1. SHIP: Very nice. all shiny and new. Infinite veranda nice touch - our window would only go up intermittently, took about 5 min to get all the way. Eden area not worth the expense with limited seating for anything that went on there! ... Read More
1. SHIP: Very nice. all shiny and new. Infinite veranda nice touch - our window would only go up intermittently, took about 5 min to get all the way. Eden area not worth the expense with limited seating for anything that went on there! Embarkation a breeze, disembarkation was very slow due to use of facial recognition which did not seem to work all that well and only had 2 stations to screen 3000 people - go figure!! 2. Cabin Very narrow between end of the bed and wall - you had to turn sideways to get over to veranda! Shower very roomy and shower head was great! Lots of closet/storage space. Our cabin developed a water leak- not serious - just a steady drip. Was fixed next day and we were offered a credit towards a future cruise. Heard of others who had no hot water for a time and others who had backup in shower drain. Guess that goes with a new ship?? 3. Dining This turned out to be our biggest problem!! We ALWAYS have early seating with a fixed table of 6-8 as I we enjoy getting to know our fellow diners. Turned out we had EARLY seating but no fixed table which resulted in us eating by ourselves the entire 7 days. ALSO, our reservation to the Fine Cut Steakhouse was cancelled 3 weeks before sailing and we were given option to rebook (not possible - nothing available) or just forget about it. Attempts to book on board were useless. 4. Entertainment WOW what a MISS. I have never, in my 30 years of cruising, seen such a poor offering of entertainment in the main show room. While the singers/dancers were very talented the theme(s) were impossible to understand. The show in Eden was, likewise, totally unintelligible! They did bring on a Frankie Valli tribute group that filled the theater on 4 consecutive shows. Celebrity really needs to rethink this whole program!!!! 5. Service For the most part, the service was good. Far from excellent but OK. Our room guy was the best and looked after everything quickly and efficiently. The dining room staff (someone different every night) did their best. The casino staff were just plain unfriendly, with very few smiles to be had. Quite unusual for casino folks. I must add a note in regard to the prices in the shops on board - very pricey i.e. a golf type shirt was $175.00 and t-shirt was $95.00. Also, here I will tell you that if you were a martini lover they were $15.00/drink Plus 18% gratuity! 6. Ports Been to Caribbean many times so have no comments as we did not take any shore excursions. Did check out 1 beach tour in St. Martin - wanted $234.00 p.p for a bus to the beach and a chair and umbrella!!! LOL Always thought of Celebrity as a quality cruise line at a fair price but after this cruise I think they are just about the money. I will think long and hard about spending my money with Celebrity again!!! Read Less
8 Helpful Votes
Sail Date: January 2019
Love Celebrity Solstice class ships, so we wanted to see the latest and greatest EDGE We were disappointed in just about everything except the infinity balcony, upgraded bathroom and numerous storage cubbys! and the installation of ... Read More
Love Celebrity Solstice class ships, so we wanted to see the latest and greatest EDGE We were disappointed in just about everything except the infinity balcony, upgraded bathroom and numerous storage cubbys! and the installation of "hot water and soap dispensers" at the entrance of the CAFE! The wait staff was excellent! Boarding and disembarking was smooth, using facial recognition! This ship was created for the " techno - millennial" group of people. One needed an I pad or I phone to download all info about the ship! Also needed to participate in game shows...etc. You did not need internet access package, just download Celebrity app. Why would people go on a cruise and keep their noses buried in their I pad? The entertainment was poor, but the acrobats ( in greenish fairy outfits!) were talented...AND ....boring...the exception: the a Violinist! ( and I did not even want to go see her!) Deck 3 entertainment was not conducive to the majority of cruisers: a guitarist, playing his own music and a trio of gals, with unknown songs! Should have had music from the 60's -90's era, that we could sing along to and dance to! And , the entertainment was not continuous. You could wait for an hour, with a drink and not see or hear anyone! Drinks were small and overpriced! One cruiser complained about the casino...we did not play! The furnishings were brand new, light colored, solid pastels and FILTHY! This was probably only the 6th sailing of the new ship! Seats were quite low and difficult to get into or out of and very uncomfortable! We went to the "Garden deck-15 " wearing white shorts and came back to our room with soils on them! Four restaurants were the option for regular paying cruisers, these were quite noisy, low ceilings and disappointing. The Cypress room resembled the inside of shipping containers--steel colored walls and tables too close! We spent the rest of the cruise at the Cosmopolitan! The other two options, Tuscan and _______, had identical menus except for maybe one entrée. "Eden" was the room where a lot of activities were held. It was quite dark, no natural light at all and reminded me of being in a cave! We never went back. Rent a cabana for the day...lovely partitioned areas around the pool, white coverings on furnishings...for $400.00 a day- 12 hours! They were mostly empty! Our friends took the EDGE on the following cruise, the day we left the ship! I said nothing to them before they boarded. Upon return, I let them speak first...and they were even more disappointed than us! The "MAGIC CARPET" was nothing great! It was for dining and drinking, and also to be used for tendering to any island without a port. Our friends visited Cayman Islands, but the water was too rough(?) to use the Magic Carpet! Do NOT bring children on this ship! They were assigned a room on deck 2, the bowels of the ship! No smiles! Finally about 90% of the cruisers we spoke with were NOT impressed with the cruise! Read Less
8 Helpful Votes
Sail Date: January 2019
Three celebrations with friends and a brand new ship sounded like a wonderful way to begin 2019. However, it proved not to be as great as advertised. Firstly, the entire concept of the Edge seemed exciting but the Magic Carpet, a small ... Read More
Three celebrations with friends and a brand new ship sounded like a wonderful way to begin 2019. However, it proved not to be as great as advertised. Firstly, the entire concept of the Edge seemed exciting but the Magic Carpet, a small platform cantelieved on the side, was more of an eyesore than anything else as it proved to be either too cold, too windy or closed whenever we wanted to try it out. We chose to have one of the regular suites. Unfortunately, the only photos were of the more expensive suites so we couldn't help but find ours rather ordinary. The sofa was hard as a rock and not attractive with matching cushions - tough to the touch. There was no table on which to set a tray or eat if you wanted a meal in your cabin. Clean, comfortable and spacious enough with good service and its own balcony but hardly the "unique, indulgent, ultimate" design afforded to the higher suite classes pictured online and in the brochure. One of the worst aspects of this cruise ship was the noise. Since most of the restuarants, bars, etc. opened off the main multi-story central bar area there was the most awful racket in every area. The loud and often banal band playing in the central bar could be heard competing with the music from the casino and other restaurants. In Raw on 5 you were subjected to a cacophony from at least two other bars or restaurants. In fact, other than our suite and the associated Retreat lounge there was hardly an area of the ship not polluted with noise. In addition, considering that the bulk of the audience was not 15 or 25 years old we felt the music was distinctly inappropriate. The one show we attended was so incredibly awful that were we not trapped in a long row we would have left. It was rock-concert loud, the costumes were grotesquely ugly, all the numbers, at the same level of decibels sounded the same, there was no drama or story line so it was inane and intensely boring. I guess if you stayed drunk for the entire cruise the noise and the shows would be tolerable - and obviously some people chose that route. The idea of four separate themed restaurants sounded great. It was not. The specialities did not live up to their descriptions and the across the board daily courses were poor. Everytime I ordered the Ceasar Salad it was sad and wilted. In fact, we found that with the exception of the Luminae, a suite class dining room, the food on all fronts was inferior to dining on the Celebrity Solstice. While the wine list was decent several of the so-called sommeliers and bar tenders were irritatingly incompentent. I know it sounds snooty but when you request champagne you do not expect to be served Prosecco (don't get me wrong - I love Prosecco) and told, "Why the fuss - they both have bubbles." I also found all the restaurants claustrophobic. The ceilings are very low and the interior design in all but the Normandie was, to my eyes, uninspired, particularly the Tuscan which couldn't seem to decide between Japanese and Baroque elements. Speaking of design - both Kelly Hoppen and Patricia Urquiola are well known designers. The Spa, designed by Hoppen lacked small details like clothes hooks in the right places indicators of locations, some way to use the cushions on the lounges, for a start. Little things but as they say, "God is in the detail" - or is it the Devil? And for some reason I took a dislike to Eden. Friends loved it but the Peacock chairs were diabolical on the back, and despite its size it somehow felt claustrophobic. The plants failed to make it seem lush or clean as they should have done and it was often filled with smoke and people walking around looking silly. The Eden bar drinks were the worst I had - wrong balance of ingredients - undrinkable. Pre-cruise was too busy for a hair cut so I made an appointment in the Spa salon. Wonderful to look out to sea as your hair was cut and dried but the hairdresser talked too much to allow for relaxation and worst of all was the determined push to purchase products - for me a form of harassment. In fact, that was all too often practiced on the ship - too much hype, too much advertising rather then simple focus on the comforts of the customer. I suppose I hoped for more variety in the music, activties and the ports. Every port seemed filled with markets of Chinese made junk and unless you booked a tour with huge crowds there was little to do or see just walking off the ship. For example, on the Queen Mary 2 there were classical concerts, lectures, a flower arranging class where you were able to keep fabulous flowers in your stateroom or on your dining table. It is no longer cool to dress up on Celebrity cruises so almost no one does. If you appreciate men and women who make the effort to look their best it is pretty uninspiring to see the hideous and ridiculous outfits that are allowed in the restaurants. But I am getting old and being a designer am sensitive to these things. Somehow, I think a cruise should be elegant, luxurious, reasonably peaceful, with excellent food and wine, lovely sights and a sense of occasion. Otherwise, might as well stay home. Read Less
6 Helpful Votes
Sail Date: January 2019
My wife and I just recently returned from a 7 day cruise on Celebrity’s new ship the Edge. We want to share some insights with others before you make a choice to go on this ship. First some background on us, we are seniors, and are ... Read More
My wife and I just recently returned from a 7 day cruise on Celebrity’s new ship the Edge. We want to share some insights with others before you make a choice to go on this ship. First some background on us, we are seniors, and are Elite Plus on Celebrity and Diamond Plus on Royal Caribbean so were are not new to the RCCL Cruise Company. The new terminal at Ft Lauderdale that was built for this ship is Exceptional. Getting on and off the ship is the best experience we have ever had. They meet you after the TSA bag x ray and scan your Sea Pass and your passport, and take a photo with a tablet and you proceed directly to your cabin where your keys are beside your door. Upon disembarkation 7 days later you are met at a check stand where a facial recognition camera scans your face, you go directly to pick up your bags and walk out the door. Done! On board the ship: The ship is beautiful, wide passageways, exceptional decor and art work. Several interesting features like double entry/exit doors to the exterior decks that prevent the rush of air you have seen on other ships. An interesting feature about the art work is that none it has an attribution to the artist or photographer, except for one. On Deck 5 by the 5 or 6 story tall Grand Plaza is a sailing ship that stands about 3 ft tall and is made out of Pearls; its name is “Do Not Touch.” And every kid (and half the adults we observed) that walks by does touch. One of the deficiencies we noted on this large of a ship is that there are only two banks of elevators: one forward (by the theater) and one mid-ship (by the Grand Plaza). Most ships we have sailed on in the past have an aft set as well, not so the Edge, so everywhere is a long walk. They have 4 Main Dining Rooms: Normandie, Cyprus, Cosmopolitan, and Tuscan. The first three have exceptional menus, service, and atmosphere. The Tuscan has great service, but the menu is nothing like you would expect in Tuscany Italy (we have been there 5 times), the background music in modern vocals-not Italian. And they have several tables for 4 that have two chairs on one side and lounge couch on the other side of the table. If you sit on the couch and lean back you are looking at the ceiling and your arms are not long enough to reach the table, if you sit up straight your chin is at table level so you can just slide your food into your mouth. The Ocean View Restaurant has outstanding food. Gone is the large lounge at the upper forward deck where the Captains Club and Elite member events took place. It had ocean views, a quiet refined atmosphere and seating for several hundred passengers. It was a lounge where you could meet and talk to your fellow passengers and you got to know the service staff (which we usually tipped upon departure). In its place is the Eden Bar. It is enclosed on three sides, seats about 50-60 people and they stuff 300-400 passengers into it for the Captains Club and Elite member events. Adding insult to injury they then have a band that plays contemporary music at the highest volume their amps can produce. You can’t sit, you can’t talk to anyone: we walked in, grabbed a glass of wine from a waiter rushing by, and exited as quickly as we could. When the subject of the Celebrity House Wine comes up, it is not worth drinking. I have been in the wine import and distribution business for over 20 years and I would never serve this low a quality wine to any of my house guests. The affordable shops that used to have the sales during the cruise and had a big sale the last evening are gone. These shops are replaced by HIGH end shops, Tiffany’s, Bvlgari, Cartier, and a high end Celebrity jewelry and watch store. Even the Celebrity logo shop was over priced merchandise, and no sales. When you walk by these stores in the evening there are more sales representatives in the stores than shoppers. True story, friends of ours had a $350 onboard credit that they tried to spend the last night, they visited all of these stores to ask if they could buy anything in the store for that amount, and were told NO, until they visited Tiffany’s last. They were able to get a small set of diamond stud earrings for that amount plus get a bottle of alcohol at the liquor store. On previous ships we had always looked forward to the production number in the theater. We were exceedingly disappointed with the two on this ship. In this theater they have mounted 160 degree wide 2-3 story video screens around the back of the stage, which juts out into the audience. These have continuous light shows of color and images flashing across the screen while the performers are on stage. The continuous light show is totally distracting from anything going on the stage. If you l like modern interpretative dance or hip hop, and background music played at a volume that overshadows the singers you might like these shows. We walked out of the first show, called “The Purpose”, as did a lot of the passengers we saw and others that we later talked with. The second show, after watching a bit of the rehearsal, we skipped because it was not worth wasting time on. Our friends later told us they walked out of that show. Even the shows with guest singers had background music that overpowered the vocals. The volume was so high that I used ear plugs during the performance and I would recommend them to any that attend. I measured the music level in the theater as over 100 decibels several times. This is why 24 percent of the US population has hearing loss from noise pollution. As a saving, the two comedians were great and we would attend any performance they would have. Also Celebrity has done away with the library and is about to remove the Internet Lab. Their rational is that “everyone” is wedded to their digital electronic devices and they all bring them onboard and only read digital books. I called the guest relations desk on day 2 of the cruise asking about the library and that was an exact quote of what I was told. However, as you walk around the ship, in the quiet places people are reading books, and around the pool area people are reading books, not electronic devices. The few computers they have available at the Internet Station were always filled with passengers checking email, etc. So I think Celebrity is out of touch with their main clientele. Lastly, the gym has been shrunk so that is smaller than on other ships. We like to practice yoga, however, the very small padded floor of the gym suitable for that was covered with machines, so that was not possible. Being small, it is also packed with passengers working out. Celebrity seems to think that a gym on a ship is worthless space-not so! We would never sail on this class ship again. The demographics they are seeking are obviously not the ones that sail with Celebrity. Are they after the 25-40 year old group with an income of $250,000 plus that have a smart phone glued to their ear? This is not the type passenger that books with Celebrity. Celebrity has indicated that they will retrofit all of their ships into this configuration; if they do so, they will find that their elite members will seek other cruise lines. Read Less
Celebrity Edge Ratings
Category Editor Member
Cabins 5.0 4.0
Dining 4.5 4.2
Entertainment 4.0 3.2
Public Rooms 4.5 4.1
Fitness Recreation 5.0 3.9
Family 3.0 3.9

Find a Celebrity Edge Cruise

Easily compare prices from multiple sites with one click
Compare and book excursions for your next cruise