22 Helpful Votes
Sail Date: July 2019
We did a back to back cruise as a family - 4 adults and 3 young children. Ship was great, cabin extremely disappointing, food and service were good to very good. 4 of the group were gluten free and this was well catered for. Restaurant ... Read More
We did a back to back cruise as a family - 4 adults and 3 young children. Ship was great, cabin extremely disappointing, food and service were good to very good. 4 of the group were gluten free and this was well catered for. Restaurant options very good. 4 restaurants with different cultural themes (Greek, Italian, French and American). It was great to have the regions speciality dishes on the menu as well as the standard daily changing menu. Also loved Le Petit Chef - great for kids and adults. Entertainment very good and varied. Relaxing atmosphere with photographers not in your face all the time. Also no mass cheap event sales. Interesting and innovative ship. We did sky suite 1st cruise and Concierge Balcony 2nd part of cruise. Read below, but calling it a balcony suite is almost a misnomer. The innovation with infinite verandah is a backward step for my enjoyment of cruising. And there are only limited choices available if you dont like the infinite verandah scenario. It is not a balcony Read Less
5 Helpful Votes
Sail Date: July 2019
We chose the cruise because we wanted to maximise our time in Europe. See as much as we could with a child during a short window and we wanted to experience the new ship and to see for ourselves if it lived up to the hype. We had ... Read More
We chose the cruise because we wanted to maximise our time in Europe. See as much as we could with a child during a short window and we wanted to experience the new ship and to see for ourselves if it lived up to the hype. We had well reserched the ports and had some great excusrsions planned (our own not Celebrity) and were really excited. Coming from New Zealand and having cruised before in Europe (on Reflection and on Holland Amrica) we knew what to expect from a busy European trip. Arrival and departure on the ship was best I have ever experienced. It was made easier by the Celebrity App and we have done all the photos and checked in weeks prior. We literally walked on board and went straight to our suite. Our ship passes were waiting and the room was almost ready so after being greeted by our butler and dropping off our carry on bags we were off to explore the ship. The Edge is beautiful. It is classic and on trend. It is not flashy and bright. I think of it as a Four Seasons Hotel at Sea. Definately stay suite class if you can. The resort deck, Lumine the suite lounge, the pool and the retreat is perfect. Even when the boat is full (it was on both our cruises) it didn't feel crowded. The magic carpet is stunning. Best to go around 8.30pm when hardly one is there and you can watch the sunset. It is fun and not to be missed. Eden is also a great space that is quiet and under utilised. They have amazing cocktails but also you can order any drink there. The bar guys are really good and its quiet. We found ourselves there a lot when wanted something different. Don't be put off by all the reviews saying its weird. It is actually quite neat. It's just different. Our Cabin (Sky Suite 11201) was beautiful. The bed was perfect and faced the sea. Lots of storage - more than we needed (2 adults and a teen) and our daughter loved her pull out bed. The retreat lounge acted as a second living space and we spent a lot of time there. All of the waiters were kind, professional and went out of their way to accomodate food preferences. The Chef made a special meal for my husband after a casual conversation about Indian food. Everything was perfect. The food at Lumine was so good, we didn't really want to eat else where although we did Le Petite Chef, which was fun (but the food average) We enjoyed the shows and the enetrtainment in general but we were not really on board for that sort of thing. After days ashore we were early to bed! Our daughter loved it. She chose to hang with the parents but there were lots of kids on board and if she had wanted interaction - she could have easily got it. We would do it again and really recommend seeing Europe with kids that way. You unpack once - arrive in the port while you sleep, the resort comes with you. Honestly it is perfect. We did two amazing excursions that I highly recommend. One was Blue Boat Cinque Terre. A private tour company run by a guy called Simone. He met us by the port and off we went on our own private tour of the Cinque Terre, stopping at varios towns, swiming in the Med, having a wonderful lunch prepared by his wife. Literally the best possible day. If you only have a day to see that part of the world - emil Simone and get out there. The other tour was with Rome Stefano Tours. We have used them 5 times now and every time it is perfect. This time in Livorno our driver Tony collected us and we explored wonderful small Tuscan towns, and had a fantastic lunch Villa Vignamaggio before returning to teh ship. It was a dream day. Honestly it felt like a movie. Obviously if you have seen Florence and Pisa and Lucca then this is the excursion for you! Back to Back cruises was so smooth. We had the same cabin so on change over day we had complete freedom to do what we wanted. It was really just like a normal day on the boat. We wrote a blog on the trip ( I am a travel writer) so for more information you can go to small travels.blog and read the reviews especially view of my daughter. She writes in a very honest way from her perspective. If you are thinking about upgrading to a suite - do it. You won't regret it. Read Less
12 Helpful Votes
Sail Date: July 2019
This was a hard cruise for me to rate, there were some good things (Pier check in was very easy and early which was great, we had two sky suites on the 9th floor which were roomy and nicely appointed, and the ship is bright and clean, and ... Read More
This was a hard cruise for me to rate, there were some good things (Pier check in was very easy and early which was great, we had two sky suites on the 9th floor which were roomy and nicely appointed, and the ship is bright and clean, and the Retreat sun deck is great). But there were also some really bad things (weather canceled our 2 outdoor dining experiences at Magic Carpet and Rooftop Garden - celebrity only lets you know 20 mins ahead of time and has no solution for you other than to go to the buffet or Luminae: similar to an earlier review they decided to film a commercial at the retreat as everyone was getting back on after a sport day and basically kicked us all out; constant billing screw ups - if you are captains club it was hard to get your perks correctly accounted for such as free laundry). Overall: Rooms - Good not great. If you have a Sky Suite with a 3rd person be aware the couch is not a fold out or pull out bed. It is really more like a drawer (yes, think Seinfeld) and that person sleeps at ground level. Good for a kid maybe, not great for an adult. Edge/Magic Carpet - Disappointing, Seems like a gimmick, never really moves, generally under utilized. NCL’s Waterfront is a much better outside product/venue. Service - Average at best. Usually in suite class you are treated better - never found that on this cruise. Food - good. I would say met expectations. Comparison of Celebrity Suites to NCL Haven - I tend to compare most high end cruises to NCLs Haven product. Rooms - slight edge to Celebrity but you pay a price premium so that might be more of a tie. Service - No contest, Haven wins. They are more proactive, bring you afternoon snacks to your room (Celebrity had you truck up to the retreat lounge if you wanted anything). NCL escorts you off the Haven for port days and disembarking and Celebrity did none of that, even just watched as your struggled off with luggage. Food - slight edge to Celebrity on quality. But again NCL makes it easier and has more options. For instance at 230 on Retreat Deck Celebrity stops serving and lunch as has you go get your own - that never happens in the Haven, Overall I really wanted to like Edge and it is a nice ship but I would dial down your expectations - I was not at all blown away. Glad to answer questions if there are any! Read Less
27 Helpful Votes
Sail Date: July 2019
We booked an Edge Villa suite as a treat for me after my illness and instead of being spoilt we were constantly frustrated. We could not use the “exclusive to suites retreat pool and spa” on day 2 as they were filming to promote the ... Read More
We booked an Edge Villa suite as a treat for me after my illness and instead of being spoilt we were constantly frustrated. We could not use the “exclusive to suites retreat pool and spa” on day 2 as they were filming to promote the ship until 9 pm. No-one ( even our Butler) apparently knew about it and we only found out after we opened our direct door to the retreat to be told the area was closed for filming. After making our way to attend a talk on jewellery at 3.30 pm ( because we couldn’t use our exclusive pool and spa area) after waiting for 15 m we asked security if we were in the right place only to be told it had been cancelled. We were promised pamphlets to be delivered to our room for a rescheduled talk - nothing arrived. No bath salts or bubble bath for our bath, no cotton balls - just an empty container on the bathroom sink. Our private spa was emptied each day but never refilled until we rang and requested it. Dinner service at the restaurants ordinary and we were made to feel like Scrooge’s when we just stuck to our premium package wines by the glass instead of ordering bottles of wine from their exclusive list. Read Less
2 Helpful Votes
Sail Date: June 2019
Had Sky Suite 10159. Room nice but not big. Similar to a nice hotel room. Balcony again on the small size but adequate. Service - fantastic. Butler could not do enough for us. Waiter, assistant waiter and Sommelier in Luminae - fantastic. ... Read More
Had Sky Suite 10159. Room nice but not big. Similar to a nice hotel room. Balcony again on the small size but adequate. Service - fantastic. Butler could not do enough for us. Waiter, assistant waiter and Sommelier in Luminae - fantastic. We had a party of 7 - 4 adults and 3 young kids. Treated exceptionally wherever we went in suite area. Suite guests have their own part of the ship, including a large retreat lounge with 24/7 service and Concierge who could not do enough for us. Suite guests also have their own pool area and bar. Would thoroughly recommend the "suite" life - it is exceptional on the Edge. Ship itself was innovative and experiences were different from normal cruising. In suite area, photographers were non existent which made a nice change. No cheap sale events and formal nights (renamed evening chic) were on port days. There were 2 evening chic nights in the 7 day cruise. Staff very attentive. In summary, good changes to normal ship cruising, excellent food and service. Just as an added extra, we did a back to back - the 2nd cruise was in Concierge Balcony class. The review of our cabin is extremely different. If you want a traditional balcony that you can sit out, close off your cabin door and enjoy the fresh air, then it has to be a suite. Read Less
3 Helpful Votes
Sail Date: June 2019
There is no doubt Celebrity Edge looks good. All those Kelly Hoppen greys and beiges. But does it feel good? Well not to this seasoned traveller. Celebrity have made a great effort to lower the age demographic of their passengers. They ... Read More
There is no doubt Celebrity Edge looks good. All those Kelly Hoppen greys and beiges. But does it feel good? Well not to this seasoned traveller. Celebrity have made a great effort to lower the age demographic of their passengers. They have succeeded - but I think at the expense of the older guest. Take the bars: I want a comfortable lounge to enjoy a drink. The biggest bar is the Martini Bar on Deck 3 but the seating is on the edge of a three-deck high atrium. Yes it looks impressive. But it feels cold and impersonal. The nicest space is the Al Bacio coffee bar lounge on Deck Four. I took to getting a drink from the casino bar (also on deck four) and carryimng it through to the Al Bacio lounge. So I noticed did others. In fact Al Bacio does serve some limited drinks in the evenings and the solution would be to open it as a full bar plus coffee after say 6 o'clock. I and many others in my age group like to hear a pianist or a classical duo. Alas - Edge is an almost non-stop diet of over amplified pop music. Even worse there are designer muzak tapes on a loop in the restaurants - designed presumably by someone who didn't try listening to them every day. The atmosphere on the Magic Carpet - the bit that hangs over the side- was much better. For one thing -- being outside you couldn't hear the music. It is an idyllic place for those balmy evenings in the Med. I got that "all fur coat and no knickers" feel about the Speciality restaurants - especially Eden. It is approached via a dark mirror glass room, negotiating a series of twisted floor-to-ceiling columns and lit only by twinkling ceilng lights. What's that all about? And Aquaclass passengers dining in Blu have to pass through this for every meal. The food itself was good though not exceptional and it certainly wasn't helped by being served by a girl dressed in rags and a man, also in rags, wielding a stick. Adam and Eve? Caliban? Le Petit Chef and friends features overhead projections of animated figures dancing on your plates as they prepare each course. Entertaining - certainly. But sadly the animation food looked a sight better than the food we actually received. Neither restaurant was worth the extra money. On the plus side - the three main non-paying restaurants were all excellent. Great friendly service, a wide choice of dishes all very well presented and tasty. And no gimmicks.The a la carte breakfast in the Cosmopolitan (I think) was particularly enjoyable and a better choice for me than the scrum at the buffet! The cabins are very well designed in general. But I was in a single cabin (and God Bless Celebrity for thinking positively about we solo travellers), Again the Hoppen influence looked good- but there was enough hanging space for clothes but only one shelf (under the safe) and no drawers. What to do with the smalls? And the plus side: The best shower I've ever found on any ship - proper walk-in, no clingy curtains and a powerful spray. Bliss. The single-panel control for everything including the excellent air conditioning, the window and the blinds, was a definite plus and the ability to transform the cabin into an infinity balcony was fun. Other pluses: Embarkation at Civitaveccia was a dream. Almost straight aboard and keys waiting outside the cabins. Disembarkation was equally smooth with lots of staff on hand to guide us all to the correct buses. And as always the biggest plus of all - the cheerful, efficient , friendly staff who are keeping this ship spotlessly clean and who do put the customer first. Especially the younger customer! Read Less
6 Helpful Votes
Sail Date: June 2019
We are a married couple in our 50's who cruise a lot, especially living in South Florida. We have been cruising in Europe for the past several summers with the last few being on Celebrity. Our first cruise with them was in 2010 and we ... Read More
We are a married couple in our 50's who cruise a lot, especially living in South Florida. We have been cruising in Europe for the past several summers with the last few being on Celebrity. Our first cruise with them was in 2010 and we love how the line has evolved. The Edge is definitely not your Father's cruise ship! It has a young, hip and sexy vibe. We had a wonderful cruise aboard the Edge. We thoroughly enjoyed our Infinite Veranda cabin and the entire ship. It was incredibly hot but we made the best of it. We had been in Amsterdam the week prior and spent a few nights in 100 degree weather in Rome; luckily we had planned on just relaxing at the beautiful pool at our hotel, the Rome Cavalieri, a great decision! We ate at Fine Cut, Rooftop and the Magic Carpet specialty dinners. We cancelled our Eden dinner because we just could not face another big dinner lol. The rest of the dinners were spent in each of the 4 dining rooms as we had select dining. Being a couple made it very easy to get a table. We never waited. We thought that Tuscany had the best service and friendliest staff. Our favorite specialty item was the short rib appetizer in Cosmopolitan. The magic carpet dinner was lovely, we did the late seating at 8:45 when sailing away from Livorno. It is typically offered 2 times per week with 2 seatings each. You need to book it immediately when you get to the ship. Both nights had sold out. Fine cut was good with the only complaint being the shrimp cocktail; it wasn’t cold and firm like it should be. We didn’t eat much breakfast but did make the late buffet breakfast on 2 mornings. There was a nice variety. We really loved the pizza, a nice thin and crispy crust which has been absent on most cruise lines lately. Our IV cabin was great. We never closed the glass doors and left the area open giving us the extra space. It’s a whirlwind of a week with little downtime to sit around but we did open the window when leaving port and taking a nap. We were too tired to notice if the AC was shut off or not when opened so I can’t comment on that. The weather was terribly hot so I like the fact that we had the extra space. If we had a “normal” balcony I don’t think we would have gone out on it much with the weather. When I did the British Isles cruise I never opened it once as it was just too cold. This is a great benefit. The cabin is decorated nicely and very modern. I loved the large bathroom but it did take away some closet space. There was not much floor space inside the closet so I left my shoes outside of it next to the couch. You can charge your phone on only one side of the bed and not the other. They should have included an outlet on both sides. The desk is shorter with a box containing electrical outlets taking up space. I did like the lighted vanity mirror. The shows are different from the usual and contain a lot of acrobatics in the theater, club and Eden. There are no broadway showtunes shows. We enjoyed the live performances and especially loved the duo, Gilley and the Girl; they performed Eagles, Carol King and James Taylor, etc. there was a great Whitney Houston show as well as a Jersey Boys show. The Eden show is at 10:15 offered 4 times a week. We saw it one of the nights and enjoyed it. The ship is gorgeous with interesting artwork, upscale shops and a great boutique, sexy vibe. There isn’t bingo or ice sculpting or line dancing or any of the old school activities like you may be used to. There were many large extended families from all over the world with lots of children. I did notice the kids on our sea day as it was difficult to enjoy the pool without being splashed. Speaking of the pool: I like the ledge to sit on and the loungers on it but there is almost no spots to get some shade. Where there could be loungers they have placed cabanas which are peculiar because they are behind the pool facing away and don’t seem very desirable. All in all we loved the Edge. It’s always difficult to enjoy everything the ship offers on an intensive port itinerary but I think we did a pretty good job seeing and experiencing almost everything. Read Less
4 Helpful Votes
Sail Date: June 2019
We are cruisers and wanted to check out this newest Celebrity offering. We were not disappointed. It is a magnificent ship. Embarkation and disembarkation went without a hitch. Love the infinity balconies. Really adds space to the ... Read More
We are cruisers and wanted to check out this newest Celebrity offering. We were not disappointed. It is a magnificent ship. Embarkation and disembarkation went without a hitch. Love the infinity balconies. Really adds space to the cabins. The themed restaurants were all good. Everything we ordered was perfectly done. We tried two of the upgrade restaurants - Le Bistro and Eden. The experiences there were like nothing we had seen before and, if possible, the food was even more excellent than the regular dining rooms. Service was impeccable everywhere. We thought the shows appealed to younger people. Lots of energy and lots of talent. Music throughout the ship was good. We did particularly enjoy the acrobatic shows. We never had a problem finding a place to sit and relax. The casino was terrific. We even won a couple of jackpots. Drinks were free to anyone playing. No minimum play requirements needed. Guest relations went above and beyond to help us find our lost luggage and gave us necessities to get by. Our luggage never arrived but we were not made to feel out of place. All in all, the Edge exceeded our high expectations and we will definitely go again. Read Less
5 Helpful Votes
Sail Date: June 2019
Truth be told I was not loving this cruise coming up as I read all the lower rated reviews and was pretty sure this new Celebrity ship wasn’t for me. My husband and I haven’t been on a large ship in years our last cruise being with our ... Read More
Truth be told I was not loving this cruise coming up as I read all the lower rated reviews and was pretty sure this new Celebrity ship wasn’t for me. My husband and I haven’t been on a large ship in years our last cruise being with our sons perhaps 15 years ago. I had images of crowded embarkation lounge waiting an hour plus to board, long buffer lines and with mediocre food and equally mediocre entertainment. I was pleasantly surprised none of these experiences materialized. First embarkation was literally showing up having pre-checked in prior and just showing our barcoded tickets and passports. We’d sent headshots ahead of time so we got our room keys, kept our passports and headed aboard. Nice! First impression of our cabin which was a Celebrity Suite was okay. There’s an oddly wide hallway into the cabin that takes up too much room leaving the bedroom area cramped. The hallway also has no function other than an entry way into the room so it really was a wasted space. While the bedroom area was separated from the living room area, the doors separating the two spaces were glass but opaque. You couldn’t lie in bed and see out to the balcony to have a view. Another design oddity. The bathroom was the least efficiently designed space and a source of irritation all week. The toilet has a separate room with a single sink and the tub/shower was in another room with a door separating the two rooms. The connecting door was unnecessary and just an annoyance as you have to go through two doors to get to the toilet. The tub is shallow maybe 10” high and at most marginally functional. The shower had great water pressure which made up for the disappointing tub. The sink in the room with the tub is an oddly long single sink leaving little room on either side for toiletries and makeup. We made do with my husband using the other sink with the toilet that also had a single sink with a medicine cabinet. A single bathroom without separate doors and a double vanity would have been more functional and would have made the space feel larger. The living room area and balcony were the best features of the cabin. There was a coffee table and ottoman and the room is nicely decorated in beige and cream with bold orange accents. The balcony furniture allowed for sitting out with drinks or dining at a small rectangular table with chairs. No complaints there. Overall the Celebrity Suite has 450 square feet but a lot of it is wasted space (hallway), cramped (bathrooms & bed area) and designed poorly (bedroom no view, bathrooms in general). With the Celebrity Suite cabin we did have access to some private areas like the Retreat sun deck which has a small pool, a bar and large deck area with loungers and other seating options some even covered all at the front of the ship. There’s also the Retreat lounge which is like a comfy living room where you can get coffee, light foods, wine and drinks all day. There’s also the Luminae restaurant which served breakfast and dinner but more on that under restaurants later. We left from a Rome and did a combination of Celebrity shore excursions and some on our own. Notable for Celebrity were the Fragonard perfumery/St Paul de Vence I own for its art and Nice tour with a wine tasting. We’re very familiar with the Med so we did other tours on our own but felt that the price, service and length of the Celebrity tours were very good. Ship space in general is lovely and surprisingly not crowded. Celebrity designed the ship well to disperse people throughout the ship depending on your interest. The main pool area on our one sea day while it was fairly full did not feel cramped given the various seating options on multiple decks. The two jacuzzis are martini glass shaped and given the upper deck level access kept usage relatively low. Dining options are plenty and we definitely tried the pay for venues like Raw on 5, Steak, and the Rooftop Grill. We also ate several times in the private suite only Luminae restaurant for all our breakfasts. With made two order eggs versus a steam table it was nice to be able to order off a menu for breakfast. The dinner menus were more limited in choice and I am a fussy eater so I can only say my husband enjoyed it more at night than I did. I’m also allergic to shellfish which half the menus contained which limited my choices. I’ll take my husband’s word the food was really good that he ordered. There’s been criticism about the entertainment on this ship but we found it surprisingly good. The theater shows are edgy with a large semi-circular backdrop that has projection images and lighting that complements the singing on stage. The Eden lounge is eclectic and may not be everyone’s cup of tea with all the posing and acrobatics. The entertainment in the main open area lounge on deck four was solidly good as well. We strangely loved the silent disco night and would totally do it again given the chance. Final thought about the Edge. The profile of the ship is inelegant. Totally irrelevant unless you appreciate beautiful yachts like I do. Despite it’s ugly appearance the ship sail experience is incredibly smooth and quiet. The decor all over the ship is elegant, sleek and smartly designed if you take my cabin review out of the picture. Would we do this again we asked ourselves and the answer is yes with a caveat. We’d do it again with family as the ship is extremely family friendly but probably not if it was just the two of us alone. Read Less
2 Helpful Votes
Sail Date: June 2019
My overall thoughts about this boat are amazing. Great service, beautiful, spacious suite, delicious food, great private lounge and pool for suite guests. Boarding the ship in Rome could not have been any easier - took 5 minutes. We stayed ... Read More
My overall thoughts about this boat are amazing. Great service, beautiful, spacious suite, delicious food, great private lounge and pool for suite guests. Boarding the ship in Rome could not have been any easier - took 5 minutes. We stayed in a sky suite on the 10th floor and could not have been happier with the room. It was spacious, had lots of storage, huge shower and bathroom and overall was perfect for us. The service on the boat was amazing. The housekeeper and butler for our room we so friendly and helpful. They brought us whatever we needed and always struck up conversation. The waiters and waitresses at the suite restaurant Luminae were incredibly nice and knew us by the end of the cruise. The food at all of the specialty restaurants was amazing and the desserts were even better. We went to the main dining room one night but it did not compare to the food and service at Luminae and the specialty restaurants. The entertainment on the boat was incredible. The kaleidoscope show on the first night and the speakeasy show in the club were my favorites. The edge crew (the dancers) were amazing at dancing and had tons of energy. The singers were mostly great and the guest performers were amazing. The Marcus Terell show was amazing. One thing to know about the entertainment is that it is mostly geared towards a younger crowd with songs from Cardi B and Adele being performed. The acrobat show in the club was very impressive, especially sitting in the front row of the club. The theater was also designed very nicely. The shore excursions were disappointing though. We did a blue grotto and tour of Capri excursion during the Naples stop and it was not worth it. The tour guide was terrible and rude and we waited hours to go into the blue grotto after paying 900 dollars for an excursion. We decided to cancel our other 2 excursions and explore on our own for the rest of the trip. The retreat pool was beautiful, quiet, and private and I wish I could have spent more time there. Disembarkation and embarkation was easy in almost all the ports even with tendering. However the Mallorca port was very disorganized for disembarking the boat and reaching the city. Overall the experience was amazing and we have already booked 2 more cruises on Celebrity Edge Read Less
2 Helpful Votes
Sail Date: June 2019
Beautiful, spotless ship with very large outdoor pool area at the expense of no pool slides, sports area, arcade, or laudry room. Eden area on back of ship had so much wasted space. Concierge rooms made of cheap plywood looked ... Read More
Beautiful, spotless ship with very large outdoor pool area at the expense of no pool slides, sports area, arcade, or laudry room. Eden area on back of ship had so much wasted space. Concierge rooms made of cheap plywood looked prefabbed. Beds were rock hard. Lacking amenities in suites. Concierge attendants were best around, retreat deck and small pool very nice, luminal service excellent but dinner menu had only 3 weird items each night. Buffet area very large and nice but food stations were repetitive and lacking sandwiched and fresh vegetables. Entertainment was singing and dancing every night. House band was really good, house dancers ok except for 2 great cirq style aerialist. Guest singers were hit and miss. Traditional 3 red floor where people normally congregate was a lounge. Ship was boring and felt disconnected with other passengers. Avoid Fine Cuts speciality food eatery. Worst steak in my life and service was a joke. Suites had traditional balcony. Would not ever return to this ship. Read Less
4 Helpful Votes
Sail Date: June 2019
I'll try to be as concise as possible while highlighting the key points. This was our 12th cruise, 10th on Celebrity. We are a gay couple in our early 40s. Our cruise had ~400 children possibly due to a special sale where 3rd and 4th ... Read More
I'll try to be as concise as possible while highlighting the key points. This was our 12th cruise, 10th on Celebrity. We are a gay couple in our early 40s. Our cruise had ~400 children possibly due to a special sale where 3rd and 4th passengers sailed free. Our cruise was also not sold out...possibly due to the branding of this as a "pride party" cruise with Adam Rippon as host. Dining. The specialty restaurants on Edge are not up to the standards of the Solstice class. Le Petit Chef was more gimmick than quality. Steak/Frites was OK but not worth the cost for the movie on the table and the "experience" of getting the same food with the same movie as every other guest. This is NOT up to the standards of Murano or Qsine. Fine Cut Steakhouse was a complete waste of an evening. The food was average and the noise from the atrium music was deafening. 6oz filet was less than 1/2 inch thick and overcooked. Typically a petite filet will be thick but small...not here, they seemed to just cut a large filet in half. Again, NOT the quality of food,ambience, and/or service of Murano (or frankly even Tuscan on the Solstice class). Eden was the tallest of the midgets with good, creative food and fine service (seriously though, we don't need actors pretending to be mesmerized by the presentation of the food by the waiter). Rooftop Garden Grill was good, but not the same fun as the Lawn Club, maybe it was the staff, maybe the concept, or maybe the blinding wind in your face experience...Lawn Club nestled behind the smoke stack is much more smartly located than this place. Luminae...food was good, service excellent, ambience and fellow guests will be discussed later. We did not eat in any of the four main dining rooms. Cabin. Wrote a separate review. The Sky Suite aft facing is a great room. Super comfortable bed. One surprise...there are only USB and power outlets on one side of the bed, so either you need a LONG cord or you can't both charge overnight and have the phone next to you for the morning alarm. Ship. The overall ship is very well done. Ceilings are nice and high, the whole ship feels airy and fresh. The use of fresh plants is extensive and really amazing. Downside...the martini bar is gone and the new atrium bar is not the same...does not promote the same feeling of togetherness. The layout of the ship is also not as open...more dead-ends and blocked paths than we expect on a modern ship. Finally, Eden is a nice space but it is way at the back of the ship and so you really need to want to go there to get there versus just pass through and fancy a seat. Fellow Passengers and Celebrity Policy. All I can say is WOW. We have never experienced worse passenger/parent behavior ever. So much so, that we are giving Celebrity one more chance to retain us as loyalists before seeking alternative lines with either fewer kids or better policies to help the staff control the kids. This is an example of terrible parents and Celebrity staff handcuffed due to lack of policies and terrified of bad reviews from bad parents. Some examples...(1) Parents in Luminae sitting at one end of the restaurant and their children at a table at the other end at a "kids table"...the kids were between 5-12 years old and sprinted back and forth to engage with their parents. (2) Parents leaving their sleeping children in strollers at the edge of the casino from 10P onward for hours as the parents disappeared to gamble/drink/party. Celebrity did nothing till guests complained repeatedly and then the parents repeated this behavior night after night. (3) Suite class retreat pool area became the kiddie pool day after day with running, screaming, and generally poorly behaved children left unattended by their parents. (4) Parents in Le Petit Chef more focused on their phones and presumably instagramming their meal than their children running through the restaurant to chat with their new friends. These are things that could be controlled with policy and with staff that did not live in fear of a bad review from a parent who broke the policy. (5) Parents leaving their children in the kids zone till past 12A as they partied the night away without advising staff that they would be 2+ hours later than the closing time. We are booked for a trip on a Solstice class ship this fall and we will see if Celebrity can be redeemed. If the 3rd and 4th passenger free or 50% discounts continue and the ships continue to be dominated by bad parents and their children we will be forced to find a line that knows how to manage them. Read Less
7 Helpful Votes
Sail Date: June 2019
My husband and I were looking for a European adventure that we could do with his sister and her significant other and flying to a bunch of countries or traveling by train was just not feasible, due to time constraints and expenses. We ... Read More
My husband and I were looking for a European adventure that we could do with his sister and her significant other and flying to a bunch of countries or traveling by train was just not feasible, due to time constraints and expenses. We found this particular cruise, and itinerary, and it seemed like a no-brainer. We wanted to sail on the Edge and we wanted to do a Mediterranean cruise and this filled both of those. Perfect. We flew in the night before, staying at a little boutique hotel in the center of Rome, and spent that evening walking through the streets and getting pizza (stereotypical but face it - the pizza in Italy is amazing). The next morning we did a tour of the Vatican, which is something I think everyone should do. I'm not religious and I found it to be simply amazing. It included visits to the Sistine Chapel and St. Peter's Basilica. After the tour, we took a taxi from Rome to Civitavecchia. It's about an hour away but the drive isn't bad. Check in was an absolute breeze, but I'm attributing that more to the fact that we didn't get there until about 130p so most people were already on the ship. My sister-in-law didn't have her check in paperwork and her app wasn't working so she was able to quickly get checked in by the staff at the cruise terminal. Walking onto this ship has been like no other experience. It blew me away from the very first moment. The ship was immaculate and the staff was just fantastic. The Celebrity Edge is very modern in terms of cruise ship decor. I do enjoy sort of the kitchiness that other cruise lines have but I really, really enjoyed the modern look of the Edge. We had a concierge class cabin up on deck 12, which was right under The Spacafe. We heard no noise from the deck above us, which was surprising. Then again, the Spacafe is located in the Solarium so it doesn't see the sort of foot traffic that the Resort Deck sees. Our cabin had an Infinite Veranda, which is so nice to have. The balcony is truly a part of your room so when you have the doors to the veranda open, it becomes just an extension of your room. There's a window that you can lower to actually turn it into an open air veranda. We heard very little noise from either stateroom beside us and no noise from other verandas when we had the window open. The Edge has fantastic soundproofing in the cabins. The shower is a little bigger than other ships and the bed seems to be a bit wider, too. I was a little disappointed with some of the food in the MDR on this particular trip. None of it was bad, by any means, but there were certain items I felt could have been done better. For example, I had spinach and ricotta ravioli one evening and the pasta was flavorless and a little mushy. I'm not a pasta snob but I appreciate a pasta that's cooked correctly. This was just overcooked and underseasoned. On our previous cruise, on the Celebrity Equinox, we had a variety of butters and spreads each night with the bread. On the Edge, 4 of the nights, we got exactly the same three spreads and the other 3 nights were the same as well. I miss the variety that we'd experienced previously. The MDR is no longer one or two large dining rooms on this ship. They split the MDR up into 4 distinct restaurants, which I felt was very nice. It gave dinner more of an intimate feel. We had dinner in the Tuscan Restaurant, which had an Italian theme. The menus between all 4 MDRs are mostly identical - but there is a section of drinks, appetizers, and entrées specific to the restaurant that you're in. I found that to be interesting. Each section of each restaurant, comprising of about 10 tables or so, had its own sommelier. That made getting wine a little easier. The downside to the entire dining experience was there being only 1 coffee machine for all 4 restaurants. Many of the nights, my husband and my sister in law's SO didn't get their coffee until well after dessert had been finished. We, unfortunately, did not get to eat in any of the specialty restaurants. They all sold out very quickly. We were really wanting to do dinner on the Magic Carpet but we'll save that for next time. We saw many of the shows offered and I will say that, hands down, Celebrity has the best onboard shows that we've seen. The entertainment is just fantastic. The Theatre has sort of a wrap-around screen which made the entire experience just a bit more amazing. We didn't participate in many of the activities onboard because we had excursions every single day, save for our one sea day, but they did a silent disco twice on the cruise and that's just the funnest thing ever. I really wish they'd offer it every night. Overall, the service on the cruise was just above and beyond. There were a few hiccups with some staff members but all in all, it was the best staff of any cruise I've been on. Our room steward was wonderful. When he introduced himself to us, he asked us what we wanted to be called instead of just referring to the names on our information. Our server and assistant server in the MDR were great, too. They were engaging just enough but not disinterested. They didn't interrupt very often, which I've experienced sometimes on other cruises. We had fantastic excursions in every port except for Cannes and Palma. And it was NOT the fault of the port itself. Cannes, for example, was an excursion that left the ship before 8am and it was about 815am (I think) when we got to our first stop, a little town called Antibes. There was basically nothing to actually do, other than get some coffee, walk around, and check out the farmer's market. Our guide said this was because it was so early. She also cut our time in Antibes by an hour, which gave us less time to do any of the things that WOULD open later. When we went to Nice, we were given about an hour and a half. Again, not much time for anything. I think this particular excursion could have been fantastic had Nice been the first stop since it took longer to get there, thus increasing the chances of things being open. Then, the things to do in Antibes would have been open as well. We toured the Drach caves in Palma. It's a 75 minute bus ride from one side of the island to the other and when we got there, our guide essentially said, "Okay, here you go. You have an hour and a half." and off she went. There was a HUGE queue outside to get in. It takes about an hour to get through the caves. We were in line, just to get in, for close to 20 minutes. It didn't really leave much time at all to really enjoy the caves. There's a boat ride across an underwater lake but we had zero time to do it because of so much time being spent just waiting in line. Our second stop of that tour was a pearl factory that was literally 50 feet from the caves. Yes, we got back in the bus and drove that 50 feet before getting out again. We had about 45 minutes at the pearl place. I think it would have worked out much better if there had been more time just in that area to enjoy the caves, the pearl shop, and the town of Porto Cristo. The rest of our excursions were fantastic. We saw the ruins of Pompeii and hiked up Mt. Vesuvius. If you do this excursion, the hike is brutal. You NEED good shoes and plenty of water. It's worth it, though, when you get to the top. We toured Florence and Pisa, both of which were lovely. We took a hop-on hop-off bus around Monte-Carlo. We visited the casino but if you have any desire to get into the casino past the slot machines, there is a dress code and you have to buy tickets. You can't wear shorts past the slot machines. Disembarkation was a breeze as well. It went very, very smoothly. It was probably the quickest we've been off the ship and into a taxi that we've ever done. Barcelona is a lovely port to end the cruise in and we spent 2 days there before we headed home. All in all, my wedding cruise aside, this was the best cruise I've ever been on. The ship is the best ship I've been on. I loved this cruise. Read Less
3 Helpful Votes
Sail Date: June 2019
The Edge is simply beautiful! We were in SkySuite 10104. The Sky Suites was well appointed: Ceiling to floor windows with a small patio with 2 chairs and a small table; the bed was very comfortable with loads of extra pillows--it faced the ... Read More
The Edge is simply beautiful! We were in SkySuite 10104. The Sky Suites was well appointed: Ceiling to floor windows with a small patio with 2 chairs and a small table; the bed was very comfortable with loads of extra pillows--it faced the patio; there was plenty of drawers (including 3 in the bathroom under the sink), a large closet with hangers and a wardrobe area with a safe, and ceiling to floor drawers; there was a small but usable desk with a charging "box" for iphones and plugins; there was a small frig that was filled each day by our Butler Dino with water, soda and whatever else we requested; the main room also had a chaise-style lounger and a small table (unfortunately, the table is low and not easy to eat on, but it was fine. The table on the patio is too small to take a dining tray at all; it is really only good for cocktails. The draperies (blackout) are controlled by a wall panel. Very nice, the panel also controls the temp. and lights in the room. The bathroom is the best we have ever experienced! It has a full bathtub with a very powerful adjustable shower fixture. This has a glass door and shower curtain for privacy. The toilet in located behind a frosted glass door. The vanity area has been moved here too: a hairdryer, vanity mirror and small stool are also provided. The towels were top quality and we had 4 per stateroom. In addition, the robes and slippers were high quality. Our cabin steward was very attentive and friendly--our room was always clean. A neat feature: the bathroom mirror over the sink slides open into the room, letting in more light and view to the patio. The ship is filled with art--some modern, some traditional but all interesting. The room had a "book" highlighting some of the best, its name, artist and where to see it. There is even an area of the hull left "open" so you can get a glimpse of the hull and "skeleton" of the ship. The ship is magnificent and not like any other we have sailed. Food: the restaurants, grill and Oceanview Buffet were similar to other Celebrity's we have been on. We enjoyed the Luminae several nights and for our final day breakfast--superb service and food here. We did not get a chance to dine at Blu this trip, but it looks very nice too. We did have a chance to eat at several of the specialty dining locations: Eden (food and service were very good, but the "actors" and why and what they are there for is unclear--it was lost on us.); Magic Carpet (we were so excited about this, and were REALLY disappointed. It was cold, windy, the food arrived cold and the waiters were "surely". They do provide warmed blankets, but for the $95 extra, we wouldn't do it again. If you are planning to eat here, I recommend to go to the first seating or just experience it with a drink. It has a very nice bar and great views over the ocean.) La petite Chef: This is very cute and the food was good. We did not have time to do the steak house or Raw on 5: both looked very nice. Shows: We think they need some work here. The theater at every show was the emptiest we have ever experienced--maybe 40% full. The only show we really enjoyed, was called Incanto (4 opera-style singers who toured with Andrea Bocelli.) The Martini Bar and The Club were very popular--they did the Silent Disco two nights! Load of fun. One evening we went to the Eden show. It was interesting, but hard to follow. It really needs some work--a narrative or something. The talent is good and try very hard--interpretative dancing mostly with audience participation. We only attended a show 4 of the 7 nights. The Retreat is fabulous! Only challenge for us was it is not adult only. There were many small children running around during the day. At night, it was virtually empty. There are tons of unique and fun chairs to try out around the area. The Concierge services here are very professional. Wine and soft drinks were available all day and sometimes some crackers and small bites. The Tenders were the nicest we have ever been on too. Fold-down leather-type padded seating. The side elevator made for easy off and on. That feature is a "keeper"! We were less concerned about the ports than experiencing the ship. The only ports we had not been to before were Cannes and Palma de Mallorca. At both port we used Withlocals--great tour guides. Overall, we loved the ship and would definitely sail on it again. Next time, probably a longer cruise would allow us to experience more of its amenities. Read Less
17 Helpful Votes
Sail Date: June 2019
We chose the Celebrity Edge as soon as bookings were available as we fell for all the hype. We were extremely disappointed in this ship. It is so disjointed and totally unlike any other Celebrity ship. There are weird venues onboard such ... Read More
We chose the Celebrity Edge as soon as bookings were available as we fell for all the hype. We were extremely disappointed in this ship. It is so disjointed and totally unlike any other Celebrity ship. There are weird venues onboard such as The Eden which is a mish-mash of greenery, Avatar type personnel wandering about in weird outfits, plants hanging everywhere. To get to this you have to walk through a blacked-out mirrored room with black glass walls and partitions and black sparkly Perspex tree trunks! On exiting this space you are in a normal area with a high-end Tiffany store and the suite guest dining room. What is the point of that? The Sky Lounge has been removed and all the front of the ship is reserved for suite guests and unavailable to non-suite guests. The very expensive cabanas are all located in the shade alongside the pool and right alongside a main through route to the Mast Grill and elsewhere so you would have no privacy if you paid for a cabana as other passengers are constantly walking by. Hand sanitising is not enforced in eating venues. The theatre is just another venue for poor stage acts. Not like a theatre at all as the backdrop consists of panels that have holograms projected on to them. No typical theatrical scenery or stage settings. No quality acts are brought onboard. Our stateroom was beautifully furnished but the balcony is miniscule!! 2 small chairs are provided that have to be placed at an angle as, if you tried to place them looking straight forward, you would not be able to get your legs in front of the chair. The table that is provided is already showing signs of bad weather damage. You cannot sunbathe on your balcony as it is too small. We heard many passengers complaining about the infinite balconies which are not a balcony at all - just a completely enclosed extension of your room with an opening window which the Captain can close if necessary. No coat hooks in the stateroom other than on the back of the bathroom door. What do you do with coats? The wardrobe space is small. A chest of drawers has been sited in the wardrobe so you lose half the floor space which you would use for shoes. There is an immovable bar halfway down one side of the wardrobe which gets in the way of hanging items. Another point to add is that the large TV is sited on the wall at the bottom of the bed. The angle cannot be adjusted so unless you are on the bed you cannot watch it. The basin in the bathroom is too long so countertop space is lost. The shower has a curved shower door so that when opened the water on the inside of the shower door runs off onto the floor. A full length mirror is provided in the stateroom but the dressing table goes across it so you cannot see yourself full length. The dressing table has been designed to slide into the top of the fridge cabinet but this means you have to clear the surface of the dressing table each time to use the mirror. There are several hidden storage areas but these are within the curved ends of the wardrobe so the shelves inside are a difficult shape to store items on. We had trouble with customer relations. Our onboard spend did not appear onto our account until 36hours before the end of our cruise. This was despite us visiting customer relations and telephoning them each day. We were given a sheet one evening advising us of flamenco dancers being onboard the next evening at 8.15pm. The display actually started at 8pm so we missed half of it. Excursion tickets we had booked for Valdermossa at 2.30pm showed a departure time of 11.45am. Our disembarkation vouchers showed a time of 7.45am but the accompanying letter showed a time of 8.15am. We were charged twice for 2 photos. There are no onboard sales as on other Celebrity ships i.e. bags, scarves, local handicrafts etc. The only shops are all high-end i.e. Tiffany, Bulgari etc. There are no reasonably priced items in any of the shops. The Grand Plaza in the centre of the ship houses the Martini Bar with a very small dance floor where the house band are sited. The noise from this area is unbelievable! Several of the specialty dining areas are above this Plaza so your meal would be ruined. We were at The Rooftop Garden Grill one evening. The food was excellent and we were enjoying our evening until the film started. The screen is sited here so once the dialogue and music commence for the film you can forget any conversation with your partner. We were also told by other guests that seagulls are a problem at this dining venue. We found that there were inconsistent charges relating to drinks. We had a Classic drinks package. Sometimes we were charged for drinks not included in this package and other times not charged. The ship does not 'flow' evenly from one area to the next. There are very few areas where you can sit quietly. The library has gone. We really missed the Sky Lounge - that area now houses the gym (and all Retreat suite guest amenities) so fitness fanatics can view the ocean and ports of call but ordinary guests cannot. We did not like the dividing-up of the main dining room into 4 other dining venues. They all looked the same. The evening meal in these venues was just like an ordinary meal in a nice restaurant at home and, apart from the food, not an enjoyable experience. None of them were designed to relate to the countries they were named after. You cannot have a rapport with your waiter or other guests if you are constantly seated at different tables. The loss of the main dining room means that your 'special' dining experience and Wow factor has been lost. The Oceanview Café still had a wonderful selection of food. The pool is a nightmare. It is a large oval pool (no children's pool) with a surrounding ledge with formed loungers on the ledge. There were so many children on this cruise that they completely took over the pool - running, jumping, dive bombing, splashing. It was impossible to swim. We were seated on the sofas by the Pool Bar one day and were hit 3 times by a wet ball that was being thrown around in the water by the kids. They also commandeered the hot tubs. On hot sea days, apart from the children taking over the pool, numerous adults were using it 'Las Vegas' style i.e. standing in the water with their drinks! This is due to the pool being virtually of one depth encouraging groups of people to stand in the water drinking alcohol. However, the staff, food and service was still of a high standard, although on other Celebrity ships we have been used to the Captain making several daily announcements including numerous quips. This did not happen on The Edge. The cruise director, who we have encountered before, was not as interactive as others we have encountered on other Celebrity ships. He had no personality or charisma. We are regular Celebrity cruisers but we would not book another cruise on the Edge or any of her sister ships. This ship is expensive and not good value. Celebrity seem to be trying to attract a younger clientele as there were a large number of teenagers and younger people on this cruise who were obviously delighted in the large nightclub on board. We are booked on Celebrity Silhouette in September which we have cruised on before. We just hope that Celebrity do not change their Solstice Class ships and Millenium Class ships too much in line with The Edge as we would not want to have to consider another cruise line. Read Less
6 Helpful Votes
Sail Date: June 2019
Reading some of the earlier posts about the Celebrity Edge, we were somewhat anxious about whether we had taken the right decision Let me tell you from the start that we had. We have over 50 cruises under our belt and 35 of these were ... Read More
Reading some of the earlier posts about the Celebrity Edge, we were somewhat anxious about whether we had taken the right decision Let me tell you from the start that we had. We have over 50 cruises under our belt and 35 of these were with Celebrity and this was by far the best ship we have ever sailed on. It is difficult to understand what all the previous gripes have been about. I suppose if one has a bad experience, like the salt pot being empty, then one can give it one star, but seriously, Celebrity have produced a first class ship with excellent crew and first class service. You must go expecting it to be different, and it certainly is. Yes, its expensive, compared to other celebrity ships, but the standard of luxury is breathtaking. The infinite cabins are great, yes, the ac does go off if the balcony window is down, but wouldn’t you do that at home if you opened a folding door? So those of you worried about booking on the Edge, need not worry, unless of course you are serial complainers. Embarkation in Rome was a breeze, straight to your stateroom where your seapass card is waiting. The ocean view was at times crowded but it was always possible to find a seat, and the table clearing service was excellent. Others have complained they had difficulty getting someone to serve a drink. Just ask any waiter and they will organise it for you. Simple! The theatre has to be seen to be believed and the shows were generally good. We were fortunate that this was the President/CEOs cruise so we benefitted from additional entertainment such as a ballroom dancing exhibition in the Club and on the last night flamenco dancers on the resort deck I mentioned we had done 35 cruises and on this cruise we had our Zenith celebration party on the Bridge with Captain Costas and senior officers where we were joined by Andrea Shey, Director of Loyalty from Miami, and the great Captains Club Hostess, Elizabeth. Read Less
2 Helpful Votes
Sail Date: June 2019
We chose Edge because it looked very different and exciting. Demarcation was seamless we were in board within 10 minutes of arriving at the port. We booked Concierge class for the little extras, but we're very disappointed to find we ... Read More
We chose Edge because it looked very different and exciting. Demarcation was seamless we were in board within 10 minutes of arriving at the port. We booked Concierge class for the little extras, but we're very disappointed to find we had missed the restaurant lunch on arrival as it finishes at 1.30pm. Our cabin 9007 was very roomy and had some really nice touches, it was an adapted cabin and the,self opening door was a real bonus as on other ships the doors can be quite heavy when you are in a wheelchair trying to get in or out and hold the door. edge is lovely and has plenty of space on deck for everyone. The service of course was second to none, especially Nanette our cabin steward. I think the food is quite repetitive and was disappointed with the breakfast menu in the restaurant which never changes. The entertainment in the theatre was good, we have been in Celebrity before and the entertainment was fab several different acts plus shows, but this cruise was just shows by the resident cast. We also chose this cruise for the itinerary and that didn't disappoint. I would recommend Edge but you need money because most of the nice restaurants are extra. Read Less
9 Helpful Votes
Sail Date: June 2019
This ship was recommended to us by our Travel Agent. Why? Well we arent your tradtional cruisers, and I didnt fancy an old fashioned traditional cruise. Not even sure if thats a thing, but I had this idea that tradtional cruisers get ... Read More
This ship was recommended to us by our Travel Agent. Why? Well we arent your tradtional cruisers, and I didnt fancy an old fashioned traditional cruise. Not even sure if thats a thing, but I had this idea that tradtional cruisers get dressed up for eating, and that is not something I aspire to. I was also under the impression that everyone sits round listening to lounge music quietly drinking Martini, or taking ballroom dancing lessons. Again probably wrong, but i am sure you get the idea. Anyway, from the ultra modern cabins, to the ultra modern theatre and very modern performers and performances, the fabulous food, the amazing staff, glorious restaurants, great pool area, that was never crowded and some great bars serving draft beer, what more could ask for? Oh yes, the complete lack of a formal evening, was the icing on the cake. Yes the ladies dressed up, and yes the odd fella decided to wear a penguin suit, but generally it was just smart casual wear, which is how it should be on holiday, in my humble opinion. Never understood how anyone could be comfortable wearing a dickie bow tie, no matter what the occasion. Even ties are pointless. I digress. Everything was perfect, well thats how it seemed to me, butgranted I have nothing to compare it to. But why do I need to compare it? My wife and I loved it. Granted we met folk that didnt. Some of their complaints were on the bizarre side to be frank. From the lack of Bingo.......yes apparently thats a thing........and a few complaining that Eden was anti God. I kid you not. And talking about Eden. What a fabulous place it is. My favourite part of the ship. Three decks amazingly decoarted, with a wonderful bar, and Edenists, the performers that were incredible, and quite personal. Utterly superb. And very hard to properly explain. Just go, immerse yourself in the whole atmosphere and enjoy the Eden ride. Other bars we loved....The Sunset bar, deck 15, brilliant as the boat left port. The Club was great. Didnt like the Martini bar. A bit pretentious, with some extremely pretentious folk seemingly permenantly seated around the bar making it hard to get served. And service here was sometimes slow due to them making cocktails constantly, and never having more than 3 working there. The Pool was great and never crowded, and the food was immense. Agin nothing to compare it to. Arriving and leaving was a doddle really. Unless you are extremely picky. The state of the art theatre is great too, as were the peformances, especially the guest appearance of the amazing Incanto. Utterly amazing. Look them up on t'internet. Eddy the ships Diector was brilliant too. Very calm, casual, and down to earth. Just whats needed on such a modern ship. Loved every minute of it. Read Less
12 Helpful Votes
Sail Date: June 2019
We chose this particular cruise on the Edge as we were intrigued by Celebrity's newest ship and the ports on this 10 day adventure were fabulous (Naples, Mallorca, Barcelona, Monte Carlo, Santa Margherita, La Spezia and Rome). We ... Read More
We chose this particular cruise on the Edge as we were intrigued by Celebrity's newest ship and the ports on this 10 day adventure were fabulous (Naples, Mallorca, Barcelona, Monte Carlo, Santa Margherita, La Spezia and Rome). We read many critics of the new ship design (specifically the Infinite Verandah - that we had booked) but we boarded with an open mind. CABIN - 7126 - Infinite Verandah - Category E-1 Cruising is a very subjective vacation and I recognize that some people who like to sit on their balcony every morning may not like the Infinite Verandah, but we absolutely loved the new cabin design. When the window was open we felt like we not only had a verandah, but it was more private than a normal one, with no noise from our neighbors. When it was closed we had the extra square footage in our cabin to use. The bathroom/shower was the best of any ship we have been on for a standard balcony. We had 4 in the cabin and while it was tight the cabin design made it just fine. They have crafted storage in good places and the inclusion of the charging box for your devices and USB ports on one side of the king sized bed, was fabulous. It is tight between the bed and the closet but I would not trade the king bed for a queen for more room. Dining - We dined in all of the 4 main dining rooms and was impressed by the design of each room (Cyprus and Tuscan were our favorite color/table schemes, but all were beautiful). The food in the main dining rooms was really exceptional by cruising standards. I don't know if it is because it is their new flagship but you can tell that the quality of the food/menu design/preparation is important. There were 8 adults and 3 teenagers on our cruise and we all thought the food standards were high, including one of our friends who owns a restaurant. We dined at La Petite Chef and Raw on 5 and loved both meals. Our friends dined at Eden and loved the food but found the "side show" a distraction. Apparently there have been complaints about the cirque type performers and they have been dialed down to the point that our friends said that they offered nothing to improve the experience. Oceanview Café - we did not eat dinner at the Oceanview, but had breakfast and lunch there and thoroughly enjoyed the selections and food quality. In addition, you have to try the pizza at the back of the ship, behind the Oceanview café. Really good thin crust pizza. Café Al Bacio Our favorite part of the ship was Café Al Bacio. We love our coffee and it was great to sit in a corner, have our coffee and watch the people walk by while listening to music. Entertainment We only went to a couple of shows but enjoyed the comedian and the musical/dance show. The theater is innovative (in the round with huge video screens that are incorporated into the performance). Again it feels like the talent hired for this ship is of a higher quality than we typically see onboard Celebrity. We did "Bandaoke" one night and Lea and the band were fantastic. The band that played in the atrium most nights was high energy and great musicians. Staff Our cabin attendant, Oksana, was amazing. As mentioned above, we had 4 in our cabin, including two 14 year old boys. Oksana had fresh ice for us every night, the boys trundle beds prepared, chocolates on our pillows and their clothes folded. We felt well taken care of. The waiters in the restaurants couldn't do enough for us, even though you were not dining at the same table every night. Magic Carpet We used the Magic Carpet to tender twice and it is such a more civilized way to enter a tender. The Destination Gateway area is not the cramped mess that all other ships have when you are tendering or returning to port in a non-tender situation. I had drinks on the Carpet one afternoon and it was quite windy (an issue others have raised). We did not have dinner on the Carpet but the menu looked good. I don't know how well it is doing for dinner as we were offered a reduced price to eat there. Rooftop Garden We watched a movie on the rooftop one afternoon and it was fabulous. I miss the grass, but the area is now better purposed. We found that the ship has lots of nooks and crannies for privacy and places to sit and relax. The Spa We booked the Thermal Suite for the 10 days and while I enjoyed the spa there were a few things missing. I think they should have a hot tub/water therapy in the spa and could get rid of a couple of the other rooms that were kind of a dud (salt room or one of the two steam rooms). The hot tile beds were great. The showers don't have hair dryers, which my wife did not like. Otherwise it was a great place to relax, but I think it is slightly overpriced. Conclusion The ship is spectacular, the staff are excellent, the food was fantastic and the Infinite Verandah was a hit for us. Couldn't recommend the ship any more. Read Less
2 Helpful Votes
Sail Date: May 2019
What we enjoyed : Aqua Class Exclusive access to BLU restaurant , priority access to Thermal Suite and Spa facilities. Services Excellent service of staff, approachable and in general very helpful. Food Good to so-so ... Read More
What we enjoyed : Aqua Class Exclusive access to BLU restaurant , priority access to Thermal Suite and Spa facilities. Services Excellent service of staff, approachable and in general very helpful. Food Good to so-so depends on the menu and restaurants. Overall a bit too salty and sweat. The buffet is between Mirage Las Vegas to Wynn, somewhere in between. Cabin Technology - Cellphone App can control blinds, veranda, lighting, temperature. App also can show expense accounts, look up decks, activities, and daily menu of all restaurants. Daily recap video of Cruise Directors, shopping guide, and live map about whereabouts/speed on TV. Key highlight was the ship's Master / Captain Costa's one hour presentation on the second last day about how cruise ship operates, the organizational structure and changing industry trends including gender equality, ship's design for environmental considerations such as waste processing and GHG etc. What we hope to see improvement Food Oceanview Cafe ( Buffet) 1. Selection of food, especially on the Asian cuisine side hope to see a bit more availability of Chinese, Korean and Japanese selections. Too many repeat items over the 11 nights over three meals. 2. Reduce amount of sugar for deserts such as cake, tarts, ice cream and cookie, we found too sweat for most items. Le Petit Chef 3. Reduce sodium for some food, we found beef dishes in general are a bit salty across all restaurants. Raw on 5 We didnt try, but not very appealing based on what we have seen on the menu and on display. Entertainment Eden : it is just a bit too abstract for us to understand the concept. Excursion The tour to Nafplio ( Nauplion) was the first time Celebrity has ever been to. The town itself is wonderful and very pretty to stroll through and spend some time for photo and souvenirs. However, We feel Celebrity and tour operator should think about how to develop more for the town maybe like agri-tourism to visit to orchard or groves. There are basically three major spots that you can go, we went on with the Palamidi Fortress and Epidarus, the tour guide mentioned that they came from Athens 4 in the morning. The tour itself dont really going to take more than 3.5 hours all together which our tour guide spent a lot of time talking instead of walking ( also we were very disappointed about a nearby restaurant of Epidarus which the owner/server who told our guide and everyone about offering $3Euro for a cup of orange juice but then charged everyone $4 Euro, some paid some didnt, just on the principle side we dont enjoy being scammed). As a result, we are see the excursion can be improved. I am not sure if Celebrity will return to Nafplio, this port requires tender and Edge had to use its own tender/life boat for the job. Apparently cruise-tourism has not been developed here. Read Less
5 Helpful Votes
Sail Date: May 2019
Chose the itinerary to experience the new Edge. Had been to all these ports previously except Napflion so the ship was the main driving point for our choice. Embarkation and disembarkation were perfect, total of 15 minutes combined. The ... Read More
Chose the itinerary to experience the new Edge. Had been to all these ports previously except Napflion so the ship was the main driving point for our choice. Embarkation and disembarkation were perfect, total of 15 minutes combined. The process for getting off the Edge at your preferred time was seemlless. Staff was first class everywhere we went. Ivan , Diana and Green in Blu, Cruz maintaing our cabin, Jesse In Fine Cut , the service was immaculate. We frequented Tuscan,Cyprus,Fine Cut,Normandie and Oceanview all were excellent with great menus and selections that always made decisions tough. Entertainment both throughout the ship and on nightly shows was good. I am totally perplexed about folks complaints about the Infinite Cabin. We loved it,Celebrity told us what they wanted to accomplish and in our opinion they delivered. Bathroom was more roomy with wonderful amenities, storage was plentiful for the11 night cruise we enjoyed the ship ,the technology made everything easier to control and the decor is simple modern and stylish. Throughout , Edge is a gorgeous vessel everywhere the art the attention to details made it a pleasure to sail in. The Magic Carpet was unique but with weather factors it may need some rethinking. We actually booked a meal on it and decided to cancel because of wind and cold weather. The one time it was used for tendering it was fantastic. The tender boats are plush and extremely comfortable. Destination gateway a tremendous innovation that made it a pleasure to go ashore. We did 3 private tours and 2 tours with Celebrity. Our Celebrity tour experience was average at best and needs work. The one point that was most interesting to us was Eden both the area and the Restaurant. I loved it my wife did not. Definently it’s something everyone should try with an open mind but at the end it’s an acquired taste. Overall The Edge exceeded our expectations. Again some of the complaints are so silly. Celebrity told us they were trying to change the cruise industry and in my opinion they have done just that. Great job and great cruise. Read Less
7 Helpful Votes
Sail Date: May 2019
This ship is incredible. The best cruise we ever had. The sunset veranda rooms are definitely the best, short of an Aquaclass or suite. It is larger and a has a huge balcony...and it's quiet. We were on deck 11. Our cabin steward ... Read More
This ship is incredible. The best cruise we ever had. The sunset veranda rooms are definitely the best, short of an Aquaclass or suite. It is larger and a has a huge balcony...and it's quiet. We were on deck 11. Our cabin steward (Wyan) was so attentive we never wanted for anything. Room service is prompt and friendly. The shows are fresh and interesting and the performers can be found all over the ship doing exciting things. Eden is exquisite and the performances are really different (in a good way). The staff could not have been nicer. I've never been on a cruise where the senior staff were along the way to greet you and wish you a great day on the way off the ship in each port, and on the dock to greet you when you returned from your excursions. The waitstaff were friendly, knowledgeable, and always willing to accommodate. We used all four of the main dining room and ate at the Steakhouse, Eden, and Le Petite Chef. The latter was the most fun evening ever. The food was always well prepared and delicious. If I had one complaint it was that you could not make a reservation in the main dining rooms on the app. The 7000 number almost always had a recording saying to go to the restaurant to make a reservation, and often there was no one at the restaurant prepared to do that. We managed to work around that and they always willingly accommodated us without a reservation, but since so much is doable on the app, that would be a nice addition. I will definitely cruise this ship again. Read Less
17 Helpful Votes
Sail Date: May 2019
We hadn't been on a cruise to Amalfi Coast or the Greek Isles and the Edge was certainly a draw. I had read the review before leaving but was determined to form my own opinion. While the ship is beautiful and innovative in many ways ... Read More
We hadn't been on a cruise to Amalfi Coast or the Greek Isles and the Edge was certainly a draw. I had read the review before leaving but was determined to form my own opinion. While the ship is beautiful and innovative in many ways we missed some of the old standby design elements. There is no way to walk the promenade and enjoy the sea. You can catch a glimpse of it occasionally between lifeboats but that's it. You can not walk all the way around the ship. The only place to do this is upper deck walking track which is nice but terribly busy with runners and standers and very windy, always. You can't get that, "by the sea" feel because you are so high above it. We missed the bar at the front of the ship. We were in New Zealand on another Celebrity cruise and enjoyed the beautiful dance floor & bar that was huge and filled with curved windows around the entire horizon. There is nothing like that on the Edge. The front of the ship is for "suites" or better and the rest of the ship's guests are in the back with no access to the view out the front other than on their TV. The pool area is beautiful. However, access to things like bars, hot tubs, food is poorly planned. In order to go from the pool to a hot tub, you have to go up a floor, either by stairs or by a long ramp, it isn't close. There is only one very small bar that is always overworked with a long line. There are plenty of chairs around the pool. We never had a time when we couldn't find a chair. The sanctuary pool area was nice but too warm most days. Saw very few people using the Cabanas (there is an extra charge for these). The Sunset bar on the back of the ship is nice but small as well. Very limited space and there were many times (usually every evening at sunset) when there was no place for people to sit. The area at the rooftop garden is nice but usually empty. There didn't seem to be much happening there. Nothing except the occasional saxophone soloist or a movie. The Sunset bar is around the corner so it was just not used much. The Sunset Bar is the only nice place outside for you to sit and look over the water if you aren't in a suite so it should have been larger. The bartenders do a great job here. Much friendlier and faster than the ones at the main pool bar. Specialty restaurants: We ate at Eden, La Petite Chef, Steakhouse, Magic Carpet. Thoughts: Magic Carpet - food is amazing but you can't enjoy it because the wind on the magic carpet is crazy! The ship is moving so, of course, there is wind but they didn't design the space to mitigate the problem. Everyone was wrapped in blankets, trying to hold down their food while they tried to eat. At one point the waiter was pouring wine and it blew out of the glass onto the people at the next table. The bread was flying off the plates. We saw several couples just call it and leave. Crazy expensive ($100 each) for that experience. Eden - interesting but wouldn't do it again. The food and service were good. Keep in mind that the focus here is art. With the food as well as the entertainment. You will have amazing looking food but super small portions. The food is art and they do a good job of pulling that off but you won't walk away stuffed. This space was NEVER filled. People walk in, look around, leave. Huge area but not being used. La Petite Chef - fun to do once. Food not very imaginative but the show is interesting. Wouldn't do it again unless I had little kids with me. Steakhouse - excellent food. Our service was good. Not a fan of the huge chairs that you can't see out of. Felt like we were in a hole. Lot's of noise from downstairs. Breaking the main dining room into 4 separate areas is genius. We ate at three of the 4 and they were all excellent with exceptional service. We were in Aqua Class so we ate at Blu most nights. The food and service there were wonderful. No way to see out because you are looking at lifeboats and unfortunately it was always very noisy. There is only one restaurant (other than the buffet area) where you can actually look out from most of the seating and that is in Eden. Otherwise, you are inside rooms with curtains that are closed. Our group of 4 was never seated near a window. It always felt enclosed. I thought when they were talking about the design that it was more outward looking. Not so, it felt more like the inside of a hotel. I did miss the glass elevators in the atrium like Celebrity's other ships. Here you have banks of elevators that are all enclosed. Fast but enclosed. Miss the promenade area of pubs and little shops (ice cream, cupcakes, Irish pub, etc) on other ships. Edge has Tiffanys, Cartier, etc. instead. Very expensive shopping venues. Great if you are interested in spending $18K on a watch. (seriously, that was the price) Embarkation and disembarkation were both seamless. Celebrity has this down and they do a great job. The tenders are beautiful and the area for disembarking on the ship is amazing. Enrichment activities were nonexistent. We had naturalists aboard on our last cruise who gave talks about ports and wildlife, etc but not on this one, where there was such a great opportunity for a historian or geologist, but there was nothing. At one point we got excited because of the daily planner listing "4 Ocean" enrichment activity. We rushed to fit it into our schedule and tracked it down (no one even knew where it was being held) and it turned out to be a marketing ploy to get you to buy a bracelet made from recovered plastic for $20 from one of the gift shops. Not a presentation just an end cap in a shop. No sail away band on deck at any port. Very little entertainment on deck. One female vocalist and one great band tried to rotate around the ship. Seemed they were always playing somewhere but they weren't enough. Lots of canned music playing. Spa and thermal suites were wonderful. The staff was great and the facilities are awesome. Classic drink package has apparently been changed and now there is an upcharge on many drinks. You are encouraged to upgrade to the premium package at every turn. The excursions were good for the most part. Only one was a drag. In Athens, we were literally hearded from one space to another by a tour guide who couldn't stop talking for two seconds. The tour listed lunch and we were moved through the streets (at 3pm) past multiple spots with sidewalk seating to the side door of a place where we stood in line to get a wrap and told to find someplace to sit and order our drinks. Several people on the tour left at that point and took a cab back to the ship. It was ridiculous. Conclusion: The Edge is a beautiful, innovative ship. It doesn't feel like a ship but like a new hotel. We did miss some of the things we cruise for, a view of the sea, the feel of being out on the water, walking the Promenade, enjoying early mornings on our Veranda, etc., are just missing. We won't book this class of ship again but it was a lovely trip. Read Less
17 Helpful Votes
Sail Date: May 2019
Two years ago, while sailing on the Celebrity Constellation, we heard about their new ship, the Edge. The ship’s description and concept looked interesting so we ultimately signed up for the May 25, 2019 cruise to Italy, Malta and ... Read More
Two years ago, while sailing on the Celebrity Constellation, we heard about their new ship, the Edge. The ship’s description and concept looked interesting so we ultimately signed up for the May 25, 2019 cruise to Italy, Malta and Greece. Unfortunately, after boarding the ship, we ran into one disappointment after another, not the least of which was our discovery that the infinite balcony cabin was poorly designed and generally inconvenient. Some of our issues are no doubt subjective. But as several are arguably objective, let me start with those. 1) The infinite balcony configuration in our cabin was such that only about one foot of space separated the bed from the French doors, which required that the doors be left open at all times. And given the narrowness of the balcony, the balcony furniture had to be pulled away from the window so that the descending blind wouldn’t hit it. Then the furniture had to be pushed back into the balcony so that I could get into the bed. The blind design itself was poor in that whenever we wanted privacy while in port, we had to close it, which blacked out the cabin. Didn’t the designers think about utilizing a sheer in addition to the blind to give privacy but allow in light? We were particularly angered by the fact that the brochures show a completely different configuration for infinite balcony cabins, one where the bed placement provided plenty of room. We were never informed that the cabin we booked was configured differently. 2) About five minutes after first entering our cabin, we realized that the “infinite” balcony is nothing more than a glorified picture window so that the cabin is no different from an ocean view cabin except that the window opens half way. 3) The closet configuration is badly designed. There is insufficient room to hang long items (dresses, pants, etc.). We even had to ask the steward to take away the bath robes as we needed the space for our clothing. As an FYI, the secondary metal shelf that’s situated about three feet off the ground should have been designed to fold away to provide more space. 4) Electrical outlets are only provided on one side of the bed. This makes little sense. 5) The interior spaces of the ship were surprisingly dark and dreary. I’m sure the designers claimed that the look was elegant and avant-garde. But when coupled with the fact that there seemed to be limited spaces where music wasn’t continuously playing at one volume level or another, this added up to an inhospitable arrangement. 10) Speaking of loud music, we dined at both the Fine Cut Steak House and Raw on 5. In both cases, although seated by the windows, the music blasting from the Grand Plaza made our meals unpleasant. Whoever thought up the idea of open restaurants near the ship’s central entertainment section must have been deaf. On the subjective front (and some of these points obviously apply to other cruise ships): 1) Daily menus for all restaurants and all meals should be made available on the cabin TVs or on the Celebrity app. If this was done on the Edge, we could not find them. 2) There was plenty of empty wall space in our cabin to accommodate wall hooks and covered shelves. These would go a long way to offsetting the limited closer space. 3) The elimination of the library, one of the main quiet spaces on most cruise ships, was a mistake. Sorry if this sounds like a lot of complaining, but although there were some positive features on the Edge we were expecting much more of the ship. So its failure to live up to expectations went a long way toward diminishing our enjoyment of the trip. As it is, while we will possibly cruise on Celebrity again, it will NOT be on the Edge or any of its future sister ships unless we find that they have been extensively redesigned to eliminate the Edge’s many problems. Read Less
9 Helpful Votes
Sail Date: May 2019
As seasoned Celebrity clients enjoying previous cruises on their Solstice Class ships we had preconceived ideas as to what we might expect on the new Edge. With all the advertising hype we’d read and the artist’s impressions we’d ... Read More
As seasoned Celebrity clients enjoying previous cruises on their Solstice Class ships we had preconceived ideas as to what we might expect on the new Edge. With all the advertising hype we’d read and the artist’s impressions we’d seen on line over the last months we were quite excited to finally experience this brand new innovative ship. First, our stateroom and spacious bathroom were nicely designed with an easy on the eye colour palette and the bed is comfortable with quality sheets and bedding. The spacious shower was great. The jury is still out on the ‘Infinite Balcony’. Having experienced this new concept on an 11 day cruise we have come to the conclusion that we prefer a traditional balcony and not this very wide window that opens to just above waist level. No sunbathing is possible here except down to said level and the motor operating the window is a little noisy, ditto the black out blind consequently disturbing your partner who still might be sleeping if you feel the need for fresh air and light in your stateroom at sunrise or whatever time of day. We appreciate the idea behind this but it really didn’t work for us. The general design of the Edge is far removed as it can be from the Solstice Class ships but it’s difficult not to make comparisons. There are a lot of plain walled corridors with dead ends on the Edge which in places gives it the look of a modern conference centre and not a luxury ship Modern and contemporary it maybe but quite stark looking in certain areas. How about some more artwork to soften this? Celebrity’s obvious intention was to create a totally different style of ship which would appeal to a different and younger market. The result is a party type ship with constant uber loud and invasive music from bands or DJS and trivia competitions hosted by crew using high volume microphones who obviously like the sound of their own voices all of which takes place in what is the equivalent of a central atrium which extends to the Martini Bar. Hence there’s no escaping from the constant cacophony of noise which can be heard on all decks throughout this vicinity. The problem here lies because the ship in this area is almost totally open planned with no glass or walls separating one section from another. Consequently a relatively quiet and relaxing coffee in Al Bacio on Reflection and sister ships is now an impossiblity in the new mutation of Al Bacio on Edge which is directly above the noisy central atrium cum Martini Bar. If you time it right in between sessions (about 15 minutes of respite) you might get a coffee when you can actually chat to your partner, fellow cruiser or server without shouting or getting a sore throat to boot! Ditto the same experience in the ‘speciality fine dining restaurants’ which all share this dreadful noise with the party revellers below whooping and cheering whenever the barman in Martini Bar juggles his bottles and cocktail shaker to the delight of his customers. So for those who are in search of a relaxed and quiet fine dining experience in these restaurants can forget it. This is a huge designer mistake! There is nothing to compare on Edge to the tasteful and wonderful Murano and Tuscan Grill. We so missed them both!!!! The concept of the divided MDR into 3 different styled restaurants didn’t work for us. The main changing daily menu in all 3 restaurants are identical and the few (3 or 4) speciality dishes reflecting the country they represent are disappointing to say the least. We tried the Italian restaurant once and on the strength of that cancelled our other reservations in the other 2 restaurants. Having said that the rack of lamb dish there was infinitely better than in Fine Cuts where we had to send it back as it was dry and overcooked. The second attempt was equally as disappointing so added to this the awful noise from the high volume of music and annoying bass coming from below, we upped and left. Several diners close to us were complaining to the servers hoping they could influence someone to reduce the noise levels but it seems that all decisions like this come from head office in Miami. Ridiculous! Perhaps the new generation of cruisers either want or can tolerate these noise levels but Celebrity are bound to lose a good percentage of clients who are looking for a quiet relaxing and sophisticated cruise. Fortunately we were in Aqua Class so we dined in Blu most evenings which for us was the best dining experience although not yet quite as good as Blu on Solstice Class we’d previously enjoyed. The service however in Blu was exemplary. Breakfast in Blu was a delight and consistently excellent. Sometimes the best meal of the day. Sad but true! Still on the subject of Blu....where the previous Blu restaurants in Solstice Class enjoyed lovely sea views from all the windows, the view from Blu on the Edge is of lifeboats. Not very inspiring. Eden was very underwhelming and nothing like the artists impressions. Maybe when the potted plants grow it might look more exotic. Nothing very Eden like there and a lot of wasted space. As one of the only places on board one could find reasonable peace and quiet to enjoy a drink it’s a shame they don’t serve coffee there as an alternative to the noisy Café Al Bacio. Also what decent cocktail lounge runs out of mint half way through the cruise? It did in Eden and obviously also in the Martini Bar. So that was the end of mojitos for me on this cruise! Would we sail on the Edge again. Sadly no! We much prefer Solstice Class. Let’s hope they don’t follow suit and become Edge-like or Celebrity will lose our custom and I believe that of many more besides. Read Less
Celebrity Edge Ratings
Category Editor Member
Cabins 5.0 4.0
Dining 4.5 4.2
Entertainment 4.0 3.2
Public Rooms 4.5 4.1
Fitness Recreation 5.0 3.9
Family 3.0 3.9

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