2 Helpful Votes
Sail Date: May 2019
My third Tui cruise and my last I’m afraid. I’m won’t be too hard in my review as you get what you pay for and this cruise was heavily discounted. Naples airport was very poor- many passengers over 65 struggled having to carry their ... Read More
My third Tui cruise and my last I’m afraid. I’m won’t be too hard in my review as you get what you pay for and this cruise was heavily discounted. Naples airport was very poor- many passengers over 65 struggled having to carry their luggage a long distance from the airport to the coaches. Uneven pavements, crowded walkways and tiredness after a flight don’t mix well. One mature lady had a fall and was took away by ambulance. I would not recommend this embarkation port for anyone with health or mobility issues, or those who would struggle to carry their cases. I know Tui won’t be using Naples for this ship next year. This may be one of the reasons ! The food was disappointing- poor choice for those with dietary needs. Our cabin was fine and everything worked . The cruise has been refitted and is pleasant. It does however lack the plush luxury you get on most other ships. Buffet restaurant more like a canteen - crowded and noisy with queues. There was a bug on board so extensive special measures were in place to prevent its spread. This couldn’t be helped and contributed to difficulties. The main areas are open plan and lack cosy comfort making it all feel abit like Butlins. All the staff very friendly and welcoming . Shops have a good choice of products. The shore excursions were well planned and organised which was better than my last Tui experience . To summarise - I expect more from a cruise and won’t be back Tui . As I’ve said, it was heavily discounted which is the reason for the three rating . Had i paid full price I would have been very disappointed. Read Less
2 Helpful Votes
Sail Date: April 2019
We chose this cruise to allow us to visit Petra in Jordan*, Jerusalem and Bethlehem, it also called in at Kefalonia, on the Petra return the driveshaft went on the bus delaying us for almost 2 hours. The weather was hot in Jerusalem and ... Read More
We chose this cruise to allow us to visit Petra in Jordan*, Jerusalem and Bethlehem, it also called in at Kefalonia, on the Petra return the driveshaft went on the bus delaying us for almost 2 hours. The weather was hot in Jerusalem and more so in Jordan, but later in the cruise after traversing the Suez canal we had two days of high winds and grey skies that not only kept you from sunbathing, but kept you off the top deck completely. Half way through the cruise at around 07-00 there was a 'machine labouring' noise, the cabin lights went off, and the ship stopped for 15 or 20 minutes the 'claim' being 'dirty fuel', although I find it difficult to understand that dirt in a ships fuel would cut everything off completely at the same time with no back up, fortunately for us we carry a battery lamp. Those who had been on for two weeks said the ship had suffered an 'air conditioning' breakdown the previous week and had to pull in for repairs, thus delaying people on the following onshore trips. The food onboard was fine generally, and the cabin steward and cleaning lady were excellent as usual. The entertainment was rather drab, we were on this ship 2 years ago, and the 'Broadway show lounge' shows were still exactly the same routines and songs as they had been. The music played in all the bars, disco, and entertainment parts of the ship was ranging from the early 60's to early 80's (it seems Marella believe music stopped in the early 80's, and nothing has been produced since). The one exception to the drab entertainment rule was a guy on a guitar singing Irish songs. On departing the ship in Corfu, we were stood waiting outside the airport in a queue of some 100 meters for more than an hour, with no explanation of why, or as to how long we would be there until someone challenged one of the TUI staff over the matter. Read Less
2 Helpful Votes
Sail Date: April 2019
Having sailed numerous times with NCL, MSC, RCI and P&O I was more than happy with my recent cruise with Marella especially after reading some of the reviews. Flight, transfer and embarkation to our cabin was the best I have ever ... Read More
Having sailed numerous times with NCL, MSC, RCI and P&O I was more than happy with my recent cruise with Marella especially after reading some of the reviews. Flight, transfer and embarkation to our cabin was the best I have ever encountered, all well planned and trouble free. The ship is smaller than the others I have sailed on but every facility is available. The food was amazing, we ate in 47 and gallery 47 mostly but did try the island restaurant a few times for lunch. Choice of food was very good. The excursion were not too expensive although the one we were on to Bethlehem could have been better planned as we did not get to go to crypt due to delay in departing from the ship, this was very disappointing as other trips did get to see the crypt. Our cabin was a junior suite on deck 8 which was very spacious. One of the best features of this cruise was the entertainment, every night there was different shows in the theatre as well as an abundance of other bars for live bands and singers. We will most definitely be sailing with Marella again Read Less
3 Helpful Votes
Sail Date: April 2019
We were a group of 2 married couples. We boarded the discovery with absolute ease everything run so professionally. Our cabin was ready on arrival we had only an indoor cabin on deck 2 which suited our needs perfectly. Enough room and ... Read More
We were a group of 2 married couples. We boarded the discovery with absolute ease everything run so professionally. Our cabin was ready on arrival we had only an indoor cabin on deck 2 which suited our needs perfectly. Enough room and everything that was needed. The ship was easy to navigate around and plenty of information and personnel around if you got lost We dined in the waiter service restaurant which was just like eating in a 5* restaurant every morning and evening. Entertainment was always available and was really good. We did a few excursions and again information was given and disembarking was carried out in a professional and organised way. The staff on the ship were amazing, every single one never did we see a miserable face and never greeted without a smile. The captain Chris Dodds does an outstanding job, he is an ever presence around the ship always taking time to stop and chat and made everyone on the ship feel special. Restaurant manager Kenan was always around with a smiling face and happy to help. Absolutely loved our cruise and would recommend to anyone Read Less
1 Helpful Vote
Sail Date: April 2019
This cruise was a belated birthday present for my wife. She had always wanted to visit Jordan, and I wanted to visit the Suez Canal, so when I spotted the itinerary for this cruise it was a no-brainer. It suited that we did the ... Read More
This cruise was a belated birthday present for my wife. She had always wanted to visit Jordan, and I wanted to visit the Suez Canal, so when I spotted the itinerary for this cruise it was a no-brainer. It suited that we did the longhaul flight out first to Muscat in Oman to join the Discovery and only had a short flight home from Corfu. On this ocassion embarkation was a little hetic as our flight out of Manchester was delayed by nearly an hour which caused a bit of chaos for the crew to get our baggage onboard and the passenger's checked in. We were sailing within an hour-and-a-half, which was a shame as we would liked to have had a walk around Muscat before sailing. We were not new comers to the Discovery as we had sailed on her some 18 months previous. On this occasion we had an inside cabin, not recommended as it was dark and you felt like it was night all the time, however, the bed was comfy and the cabin staff did a wonderful job of keeping it clean and tidy and I also kept updated with the football results from the TV in the cabin. A major improvement in the restaurant's this time was that the food was always hot and not luke-warm like the last time, the service seemed to have gone up a notch too, so all-in-all it made for a great experience. We spent the first at at sea before stopping at Salalah in Oman. Because we had already pre-booked a few excursion we did not get off at Salalah, plus you had to either get a bus or taxi as Salalah was about 40 minutes away, and if you did your own thing you were advised to agree your fare before getting in the taxi, and also not to pay until you return otherwise you risk being left by your driver, this was slightly unnerving to say the least. Aqaba was our next port of call, here we had an excursion to Petra The Rose Red City which was well worth the money. We walked in the footsteps of Indiana Jones and discover the city that was lost to the world for over 1000 years. Petra is one of UNESCO's World Heritage Sites with 2000 years of history and 800 monuments still standing, well worth the visit. The icing on the cake for me was travelling through the Suez Canal. It is a sight you have to see for yourself just to grasp the scale of the project undertaken to land cut the Canal. I have to leave wit a word of warning, please ensure you cover yourself in sun screen before leaving your cabin. The temperature was always in the 40's and with the breeze whilst sailing it's like being in a fan oven. Many passenger's had the misfortune of being badly sun burnt on the first day, and spent the rest of the cruise looking like mummies. Don't make any sense to spend a couple of grand on a cruise holiday only to spend probably three times as much in doctor's fee. And another thing, some of the places you visit on your excursion, you have to cover your shoulder's and knee's especially if you wish to visit places of worship. Read Less
2 Helpful Votes
Sail Date: April 2019
We choose this cruise for the itinerary and dates we are available to travel. The cruise sailed from Muscat, taking in a short visit to Salalah, Oman, then up to Jordan for 3 days/2 nights in Aqaba, for Petra, the Dead Sea, Wadi Rum, then ... Read More
We choose this cruise for the itinerary and dates we are available to travel. The cruise sailed from Muscat, taking in a short visit to Salalah, Oman, then up to Jordan for 3 days/2 nights in Aqaba, for Petra, the Dead Sea, Wadi Rum, then through the Suez Canal, around to Israel, Ashdod, for Jerusalem and Bethlehem, then over to Kefalonia and finally disembarking in Corfu. Unfortunately, after booking we discovered there would be no time to go ashore in Muscat, as we sailed early the following morning, and soon after booking we were advised that the Dead Sea trip from Aqaba was cancelled due to road conditions. We were disappointed but understand these things happen, so added an excursion to a 5 star hotel in Aqaba for a beach day instead. We had a great flight out in Premium on the Dreamliner, Muscat airport was easy and we were onboard quickly. The whole process smooth and efficient. We had an aft cabin, pre-booked and it was spacious, clean, comfortable, but I have to say on occasion noisy from the engine's, vibration was bad some nights, and yes, you do get a little soot on the balcony, there's nothing you can do about that, just don't wear white! The steward cleaned it daily. I'm not complaining, just pointing it out. The ship was full I think. Hard to get a sun bed. Or a seat in the atrium. Nowhere really for some peace and quiet, we were glad of our large balcony. Bar 11 was lovely for evening cocktails, we preffered the buffet for evening meals as we found the MDR very busy, squashed together and brightly lit, and actually didn't rate the meals there apart from breakfast and Beef Wellington. The surf and turf was excellent, you need to book as soon as you can! The excursions were a bit manic. They were long days in high temperatures which we were prepared for, but felt really rushed, the guides all knowledgeable and friendly, but a little inflexible. We were awed by some of the places we visited, but just didn't have time to appreciate them. Destination Services on board were rude and unhelpful, and you had the feeling they didn't care once they'd got your money! Many people complained about various issues on various trips, but I don't think there's been any resolution. If you can, book privately or go it alone. There was a mix of entertainment, both day and night, a great comedian, opera singer, guy with a guitar, we didn't do the shows but heard they were good, just not our thing. Most of the staff are fabulous, friendly, helpful, with one or two exceptions. The food was good and varied and mostly hot (except strangely chilled poached eggs in the MDR on the last morning for breakfast!!) As I said we preferred the buffet, snack shack was great for lunch, glass house for snacks in the evening. Plenty of choice of drinks on the standard AI, though we paid extra for a fancy cocktail or coffee occasionally. Overall though, we felt extremely lucky to be able to do this cruise, visit the places we went to (we will go back independently), enjoyed our sea days with a book and a view of the wake, dolphins, stars, and our adventures on shore. The ship was still having the occasional engine/electrical problems, so we lost some time in ports too. Read Less
2 Helpful Votes
Sail Date: April 2019
We chose this cruise due to the itenery around india, dubai, oman, abu dhabi and bharain. Firstly most of the ports were no where near the towns and the towns that were accessible by foot or free transfer were baron. When we arrived at ... Read More
We chose this cruise due to the itenery around india, dubai, oman, abu dhabi and bharain. Firstly most of the ports were no where near the towns and the towns that were accessible by foot or free transfer were baron. When we arrived at Cochin port, we waited almost an hour in a queue to get on the ship. This was through no fault of TUI, but the visa requirements being as they are in India. We arranged most of our tours independently due to the cost of the TUI excurions. For example in Dubai, the excursion to the top of the Burj Khalifa was £134 per person. We paid £12 for a taxi between 4 people and around £40 per person to go up the Burj saving about £90 per person! We also did a dhow cruise in Khasab for £20 per person, the same dhow booked through TUI was £54 per person. Overall the boat is ok, the food was average in both islands and 47/47 italian. We visited Kora La twice in the 2 weeks and we really loved the food here which was around £17 supplement per person. The entertainment on the boat was great, with so much to do all day round especially on sea days. Although we travelled as a group of 4 you could easily get to know other passengers by attending the entertainment/activities organised on board. The boat is staffed to perfection, but this means there is no personal touch (like there is on some other boats). The only people to really speak to us was the cabin housekeeping, who were lovely. The rest of the staff are so overworked they have no time to chat. We love cruises so we will definitely be back, but i think there are some small improvements with big benefits that TUI could take in to account. Read Less
3 Helpful Votes
Sail Date: March 2019
This was our 4th cruise with Tui/Marella. twice on the Dream and twice on Discovery. This being our 4th year in a row, we were hoping for something different. We were very disappointed to find that the food menu was very much the same, ... Read More
This was our 4th cruise with Tui/Marella. twice on the Dream and twice on Discovery. This being our 4th year in a row, we were hoping for something different. We were very disappointed to find that the food menu was very much the same, but shocked to find the the menu was repeated after the first week. How strange when most of the cruises that were available to book were for 14 or more nights. The show team on board performed the same songs and dance routines the we'd seen for the previous 3 cruises with only some minor changes to the shows. The only new entertainment for the two weeks were the guest singer and comedian. So if you've been on any of the tui/marella cruises before, don't expect to see any new. The destinations on this cruise also sounded interesting. But we found that Port Blair in the Anderman islands was a wasted day, Not much to see and driving across the island was like taking a tour through the local tip. Mangalore was also a horrible port. The cruise ships were docked alongside the coal terminal that was being scooped and heaped all day by diggers, throwing clouds of coal dust into the air. Tui like to claim that they out their customers first, but like all big companies, profit comes first and when you complain they only accept what you say, but do noting to rectify the problems. Read Less
1 Helpful Vote
Sail Date: March 2019
Delayed in Manchester for 3 hours as Langkawi had a military air display.. TUI only had 2 years notice of this so why did they arrange flights for this day?? Arrived after a good flight Premium Economy on the Dreamliner. Took 2.5 hours to ... Read More
Delayed in Manchester for 3 hours as Langkawi had a military air display.. TUI only had 2 years notice of this so why did they arrange flights for this day?? Arrived after a good flight Premium Economy on the Dreamliner. Took 2.5 hours to do the 20 minute Port transfer due to the Military event. Once on the Ship everything was great.. cabin steward Prakash was amazing.. Deluxe Balcony on deck 7 was brilliant.. loads of storage bigger than usual bathroom.. tea and coffee facility great balcony. Ship was great staff helpful and friendly food ok. Tried each of the specialty restaurants which were worth a visit. Ports of call... appalling!! Sri Lanka was lovely everywhere else wasn’t worth the effort of going ashore. After the fiasco with visas the itinerary was very disappointing as ports were too far away and far too industrial. The departure from Dubai was stressful to say the least as I think it’s the first time the smaller airport had been used by TUI.. total IT system failure meant we waited nearly 2 hours to begin check in following arrival with no TUI Rep at the airport not a good end to the holiday Read Less
2 Helpful Votes
Sail Date: March 2019
Landed in Malaysia, then cruised to the Andaman Islands , Sri Lanka and then the West Coast of India finishing in Dubai. Andaman Islands .. the organised trip we did was terrible , not a good start , all we saw was rubbish, dock areas ... Read More
Landed in Malaysia, then cruised to the Andaman Islands , Sri Lanka and then the West Coast of India finishing in Dubai. Andaman Islands .. the organised trip we did was terrible , not a good start , all we saw was rubbish, dock areas full of plastic. But Great people. Sri Lanka lovely, .. west coast of India ... put it this way, just hope and pray you don’t want the toilet and I honestly don’t know why as a country we bother to re cycle plastics and take care of our environment. The same enthusiasm does not seem to exist here. We went on organised trips every day, some were good but most were not. Overall though the people were kind and curtious We cruise a lot, and what you pay for this ship is fairly good value for money. Food good, but not outstanding, we tried all the restaurants and I have to stay the Glasshouse restaurant was amazing. Our room however was not, we were directly under the gym and boy did you know it. Stay away from them rooms. We complained several times about the noise, but nothing was done, the normal fobbing off. Depending on what bar you went to would would depend on the customer service. Not consistently good. And TUI overall pre and post holiday, not good service. Would not go with TUI again. Read Less
Marella Discovery Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.5 0.0
Entertainment 3.5 0.0
Public Rooms 4.5 0.0
Fitness Recreation 3.0 0.0
Family 3.0 0.0
Enrichment 2.0 0.0
Service 4.5 0.0
Value For Money 4.0 0.0

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