5 Helpful Votes
Sail Date: March 2019
By Glyn May The waiter, sensing that our patience was wearing thin, dropped a bowl of hot chips (fries) and a bottle of tomato sauce at our table. “Chef’s compliments”, he said, “ dinner is going to be a bit late”. ... Read More
By Glyn May The waiter, sensing that our patience was wearing thin, dropped a bowl of hot chips (fries) and a bottle of tomato sauce at our table. “Chef’s compliments”, he said, “ dinner is going to be a bit late”. Classy cruising. Not. Two days earlier, a crewmember carrying a sharp-edged tray had accidentally slashed my wife’s arm badly when he bumped into her in the breakfast queue. And, as we approached our homeport, all power failed and the ship narrowly missed drifting into concrete bridge pylons. In 40-plus cruises over more than 35 years before and after that forgettable holiday, my wife and I in recent years have stepped up into the heady world of ultra luxury cruising –- a field that, despite the eye-watering cost, doesn’t always live up to its publicity. Until we joined the Seabourn Ovation on March 2, 2019 for a 14-night cruise from Hong Kong to Singapore. Our wallet took a AUD21,000 (USD15,000) hit, but for the first time on this new (launched in May 2O18) absolutely beautiful mid-sized 600- passenger all-suite ship, it was worth every dollar. Nothing is perfect, so give or take a couple of petty whinges (no self-serve steamed rice and very average congee (Asian soup) while sailing in Southeast Asia, and a frosty reception in The Grill restaurant) Seabourn Ovation went as close as ever we expect to get. As sometimes jaded, increasingly grumpy and always critical travellers, it was a joy for us to start our cruise by first running an eagle eye over suite 726 on our arrival Yes, you can assume that boarding was faultless. Not one photographer on the gangway, or anywhere for the entire cruise. These days we notice things that niggle experienced cruisers on: A wall safe comfortably at chest height (it beats sitting on the floor) in a spacious walk-in robe with three dozen clothes hangers. Plenty of mirrors, a seriously cold fridge stacked with soft drinks, beer and a real bottle of champagne; plus a list of ‘complimentary’ (paid for in the fare) good quality wines. If you can’t find anything to satisfy your taste buds from Chile, California, Australia, Spain or Italy, there’s a lonely bottle of Petrus 1995 Pomeroz Grand vin from Bordeaux waiting for you in the glass-walled wine rack in the elegant main dining room ‘The Restaurant’ for USD4,500.00 (AUD6,348.00). The label is a bit scruffy so maybe the Sommelier might do a deal. In our suite there’s a lounge long enough for a rack-stretched basketballer or a third guest, a generous, glass-topped round table for 24-hour room-service-with-a-flourish (starched linen and folded napkins) and a king-size bed with a choice of six pillows soft, firm, extra firm. The TV set is on a trolley for manoeuvrability and there are plenty of movies on demand. In-suite announcements from the bridge are restricted to an average two a day -- weather and brief entertainment updates, or shore excursion boarding. No electrical engineering degree is required to operate the lights. Just click and press for a range of illumination levels from dimmed romantic to the blinding glare in the interview/confession room down at my local police station. One of Seabourn Ovation’s most remarkable (unique?) assets is its ubiquitous South African Cruise Director Andre Potgieter who recently received the prestigious President’s Award for Leadership from Seabourn Cruise Line president Rick Meadows. Andre, a softy spoken, articulate young man, emerges like a breath of spring each day in a different tailored jacket and slacks and a new spectacular bow tie with matching pocket-handkerchief. Wherever he goes, goggle-eye grandmothers swamp him with cheek kisses and embarrassing hugs. Which probably explains why, when the ship is in port, Andre trains for his favourite sport, marathon running. Of the 575 passengers from 27 nationalities on board -- average age around 60 -- there were 266 from the U.S, 112 the U.K, 46 Autralians, 34 Canadians and 33 Germans. In two weeks they demolished 2,272 bottles of red wine, 1,435 white and 633 bottles of champagne. And although there were no children on board, 390 litres of ice cream. A total of 32,826 breadsticks mopped up 21lbs of caviar. Two popular spots on the ship are the Observation Bar on the deck 11 which features high tea for an hour from 4pm then a friendly circular bar open until midnight; and The Retreat on the top deck (12) an exclusive enclave with 15 private cabanas, lavish amenities and an oversized whirlpool spa. Evening entertainment in the Grand Salon, often starring one of the slickest teams of ships’ dancers and vocalists we have seen on a cruise ship and backed by Seabourn Ovation’s highly professional orchestra, featured a range of top-class acts from a comedian and to an opera singer. A tip: For an unobstructed view, find a seat away from the intrusive supporting pillars. A shore excursion with a difference on Seabourn’s Asian itineraries is the idyllic day spent on the company’s picture-postcard tree-fringed private beach, ‘The Den’ on the exclusive Thai island of Kood. On a clear sunny day more than 400 souls disembarked from Seabourn Ovation tenders to discover rows of deck chairs under shade trees, a feast of lobster, steaks and salads, champagne on ice and a full bar. All of this ferried ashore from daybreak and served by the ship’s crew and a group of local Thais. With only a few days left and most passengers staying on board for the cruise to Dubai, we were wondering whether they still threw stowaways in the brig. Read Less
2 Helpful Votes
Sail Date: February 2019
Suite is fabulous although a little noisy as the anchor goes up and down(but we were warned) so not a problem, food exceptional as is the service in the restaurants although it is hurried, no time to rest between courses. I personally ... Read More
Suite is fabulous although a little noisy as the anchor goes up and down(but we were warned) so not a problem, food exceptional as is the service in the restaurants although it is hurried, no time to rest between courses. I personally would prefer a lighter decor as on Ponant ships. The main dining room is not nearly as ‘clubby’ looking as the smaller Seabourn ships which is good! Shore excursions are too expensive, especially for Vietnam and Cambodia as our party travelled by land a year ago with 5 star accommodation and transport and the charges are Indochina are far less than Seabourn charge. Beds so comfortable with a variety of pillows to choose for personal comfort. While the air conditioning is adjustable in suits the dining ares are very cool for many passengers. Spar area offers fabulous treatments and very well supported as bookings are not easy—-I find the treatments expensive compared to Australia, not the Americans. I have cruised Ponant, Silver Seas, Regent and have to say Seabourn is far superior to those cruise lines in every way—- service, food, actual cabin, even the passengers. Read Less
1 Helpful Vote
Sail Date: February 2019
We very much liked Seabourn. All suite cabins were great and Seabourn doesn't overcrowd their buses and tours. It seemed we could always find a seat where we wanted to go. That was very pleasant. Dining was great. You can buffet ... Read More
We very much liked Seabourn. All suite cabins were great and Seabourn doesn't overcrowd their buses and tours. It seemed we could always find a seat where we wanted to go. That was very pleasant. Dining was great. You can buffet it or sit in the dining room - eat indoors or out. Service - especially bar service - was exceptional. We took the mid-cruise tour to Angkor Wat. It was very well organized with no waiting in line at check-in to a beautiful hotel. The guide was excellent and spoke understandable English. The temples themselves were amazing. Be prepared for a long hot day but totally worth it. We were disappointed Seabourn did not allow us to book any tours with them on the day of return from Angkor Wat to Saigon (even an evening tour) so we booked our own. My one complaint is that they were very stingy with details about flight times (until we were onboard) which made it difficult to arrange tour times with another company. We were not going to miss Saigon! We took a Saigon by Night Food Tour on Vespa bikes (professional drivers) and this was one of the best tour experiences our family has had! It is absolutely in the top 5 most memorable things we've ever done on a vacation. Saigon is beautiful at night and we zoomed along the river, through flower markets and ornately lit streets. We went to several night spots (one roof top, two with live music) and 2 restaurants. The food in Vietnam is delicious. I have to admit there were a couple of times we were going through an intersection and I just closed my eyes and hung on - you know what I mean if you've ever been in Vietnam. Traffic is controlled chaos. Our Vespa drivers were skilled and courteous and the bikes were easy to get on and off of. The guide was energetic and spoke excellent English. Again, a wonderful tour. If you are a little adventurous, this may be for you. In terms of complaints about Seabourn, we have a few. One - they have very limited laundry facilities. 5 washers and dryers for over 600 passengers - so don't plan on doing your own laundry unless you don't mind waiting a long time or doing it in the middle of the night. You can certainly have your clothes laundered but it takes 1-2 days to get them back and personally I prefer laundering my personal items myself - as do many people. Two - Seabourn schedules lectures and shows at 6 pm. They call these "pre-dinner" but some people have dinner reservations from 6-7 pm at the specialty restaurant, or are getting ready for dinner. We found this time caused conflicts and forced us to cancel a specialty dinner reservation - which we couldn't rebook - so we could see a show we wanted to see. The reservation was booked before the cruise and the show was added the day ahead so no warning ahead of time. Three - the community rooms and Grand Salon are poorly designed with large pillars blocking the view of the audience of the stage or screen. People were sitting down and then constantly moving because they couldn't see. Four - The disembarkation process was disorganized. We were told along with other passengers to get to immigration early because our flights were early so we could be first in line. But there was no one there to direct people so it was a free for all to get in line. We got behind 30 other people who came in after us. Immigration was fairly quick but Seabourn gets a D for disembarkation organization. They should stagger groups of people based on their flight times like Crystal Cruises. Finally, recorded lectures could not be replayed as promised due to another Seabourn glitch so we missed some lectures we wanted to see. Not a biggie but the little things add up. I would definitely take another Seabourn cruise though. Once you understand issues peculiar to them, you can work around them. Read Less
Sail Date: February 2019
Chose this cruise as we had never been to the Asian region by ship. The Ovation was wonderful, the Staff and Crew were the best we have encountered on any cruise line .The food was beautifully presented and top quality. Handre is ... Read More
Chose this cruise as we had never been to the Asian region by ship. The Ovation was wonderful, the Staff and Crew were the best we have encountered on any cruise line .The food was beautifully presented and top quality. Handre is certainly the number 1 Cruise director.The Hotel Manager was Helmut Huber top guy and turned out to be a very funny man, actually hilarious!The Food and Beverage Manager was Ali who we have experienced previously he is just amazing he works very hard to please everyone. Our room attendant again was the best we have experienced Hayley was 1st Class. We have done many cruises on Seabourn and many other lines but Seabourn is outstanding, The special event on Ko Kood island was just an amazing experience we were so thrilled The Band know as Musical Society are fantastic and very personable, The deck parties are again outstanding and the ,say good bye ,to the crew on the deck is an emotional event most of the crew and Staff turn out to wave good bye while we drink and eat and have fun . Read Less
3 Helpful Votes
Sail Date: February 2019
We are Platinum members and our last Seabourn Cruise was 2 years ago. We wanted to try their new larger ship and booked Hong Kong to Hong Kong, a BTB 28 day cruise. The ship is beautifully decorated. Our cabin was the same size as on ... Read More
We are Platinum members and our last Seabourn Cruise was 2 years ago. We wanted to try their new larger ship and booked Hong Kong to Hong Kong, a BTB 28 day cruise. The ship is beautifully decorated. Our cabin was the same size as on the Sojourn and Odyssey. One problem was that the drawers in the furniture across from the bed were very hard to access and the space there has only enough room for one person to stand. The pool area was the same as the smaller ships and getting a place on sea days was difficult. The chairs are the same and not comfortable. Our one peeve was that now bartenders are instructed to measure out the amount of liquor for each drink. This on a ship that touts itself as all inclusive. We would have to tell them to pour doubles so we wouldn't have to come back. In the lounge outside The Keller Grill there was only one waitress and one bartender and it took 25 minutes for our drink to come. The comedians were all from Wales or UK and as Americans we could not understand them. Most of the musical shows were good and the singers and dancers were exceptionally good. The even sang opera at the pool and that was a real treat. We had a problem on one of the ship's excursions and it was not handled well. We were only told it would be reported and then never heard back. We agree with others that Seabourn, now having staff hired by Holland America, has gone downhill in service. Read Less
1 Helpful Vote
Sail Date: January 2019
Previous experience. We have tried several cruise lines but found Seabourn to be by far the best. Brilliant small ships and first class throughout. No loud entertainment just sophisticated shows. Brilliant quizzes. Food outstanding and ... Read More
Previous experience. We have tried several cruise lines but found Seabourn to be by far the best. Brilliant small ships and first class throughout. No loud entertainment just sophisticated shows. Brilliant quizzes. Food outstanding and crew are faultless. They deliver everything they promise. Their house wine list is just amazing, NO cheap plonk! Trips well organized and daily information is excellent. The service to and from the ship is first rate. Overall one of the best holidays we have ever had. Can't wait for another one.I cannot say anymore, I have run out of superlatives. We will never use another cruise line now. We found the restaurant staff great. One was called Cesar so I named him Julius. The others wanted a Roman names. I named one Titus and another Augustus. They loved it . We got Roman salutes each morning. Read Less
8 Helpful Votes
Sail Date: January 2019
The good A very nice new vessel with a very good navigation crew. Our room care (stewardess) was exceptional. The bad The food on board was boring, repetitive, bland, of high-salt content, and medioce in preparation. The Japanese ... Read More
The good A very nice new vessel with a very good navigation crew. Our room care (stewardess) was exceptional. The bad The food on board was boring, repetitive, bland, of high-salt content, and medioce in preparation. The Japanese cuisine was notably poor, e.g. old proteins. The vessels hotel staff was often overwhelmed during high service intervals, e.g. luncheon. The ratio of hotel staff to guest seems too low for proper service. We were disappointed with Seabourn’s handling of their booking credit and AMEX credit, Seabourn only allowed the higher value. The ugly Seabourn shore tours are expensive, the vessel was often ported far away from salient activities (long commutes) and in the case of the Vietnam north unsafe junk tours, e.g. our junk was literally lost in the fog without proper safety procedures. The Cambodia shore excursion was terrible. Seabourn and Silver Sea could have coordinated debark at Singapore much better, both simultaneously. The pool was small and poorly maintained, e.g. corrosion and detritus. Read Less
8 Helpful Votes
Sail Date: January 2019
We sailed in 2017 on the Sojourn to Alaska and it couldn't have been better - even with departing chefs in the middle of the cruise. Last year we sailed on the Encore to the Med and there was a huge difference in the experience, for ... Read More
We sailed in 2017 on the Sojourn to Alaska and it couldn't have been better - even with departing chefs in the middle of the cruise. Last year we sailed on the Encore to the Med and there was a huge difference in the experience, for the worse. Now in Asia, the Ovation is a bit better than the Encore but sorely lacking for an ultra luxury cruise line. The ship is beautiful and the cabins and housekeeping are great; that's about where it ends. Food and service keep getting worse each day. We had sushi for lunch one day and it was ok; they had a special omakase dinner one night which was completely inedible. The fish was old and smelled, even the salmon roe. Keller-food is ok albeit very boring; Service is terrible. They shouldn't include this as a dining option because you are only allowed to go twice per cruise. We ended up having room service 3 nights because it was the only way to best ensure a decent meal. Breakfast in the Colonnade was the same each day-marginal fruit, canned corned beef hash and the usual array of eggs, bacon, etc. Cooked to order omelets were lacking in filling and dry. We were trying to figure out the problem; I think they are making food for old American and British guests. It is completely lacking in flavor and variety; someone mentioned that they weren't allowed to make it spicy. Salt seems to be the key ingredient, rendering the food inedible at times. Not a good idea to try to get service at lunch time on the patio; they have a shift change at 12 and often there is no one around for drinks or the bar. Apparently they cannot take food orders if they work for the bar and vice versa. The best food and service was at Earth and Ocean (the patio transformed at night); portions are small though and it means you will be eating outside in often unpleasant weather. The best food we had the entire time was off the ship. They have an Italian chef, who didn't have an Italian night and there was very little Asian food, although the entirety of the cruise was in Asia. Be very careful of their shore excursions. They seem to be docking quite far from some cities, leaving you with a 3 hour drive each way to see a city like Bangkok; it isn't really worth getting off the ship as there isn't enough time in the cities. Also, their excursions are almost double of what you can find with Viator or Tours by Locals. We ran into the Silver Seas a few times and they docked in a much better location. Price perhaps? The stop in Cambodia was horrific. If I had know what we would encounter, we never would have left the ship. I don't think they are vetting the tour operators very well. Their descriptions of the tours paint a lovely picture, which often isn't the case, especially for people with mobility issues - getting into small boats, climbing over ropes, etc. Entertainment was below par-a magician and a cello. Boring. The show the singers and dancers did the last night was pretty good -Push the Button. We won't be sailing on Seabourn again; It isn't even the price that is the issue, it's the disappointment with the food, service and entertainment, which should all be top notch. They will say no, but I think this is a result of their purchase by Carnival. You can really see it in the cheapening of things like less crew, poorly trained crew, poor wines (like Sebastiani Chardonnay), and the quality of the food. This isn't the luxury experience you were anticipating. Read Less
8 Helpful Votes
Sail Date: December 2018
Gastro broke out on the ship and many of the cabins in lock down / isolation. It spread like wildfire. Birthday celebration cruise for my dads 90th really ruined a week each as he and I got sick Booked a triple cabin on first night ... Read More
Gastro broke out on the ship and many of the cabins in lock down / isolation. It spread like wildfire. Birthday celebration cruise for my dads 90th really ruined a week each as he and I got sick Booked a triple cabin on first night told there was a shortage of rollaway beds and that my dad may have to sleep on couch. Balcony door handle fell off twice during cruise couldn’t access balcony for nearly 2 days. Whilst experiencing very high winds and rough seas the voices creaking in cabin was so loud we didn’t sleep for 2 nights despite being midship. Service was lacking other than a few standouts (Krystel our stewardess, rhe art teacher. Maria). They held a few activities for kids which was good. Food in Collonade was average the fruit is often old rotten bananas. Food in Restauranr and Sushi good. Thomas Keller nice setting bit my steak was dry and slightly tough. Staff in food outlets didirb seem to have time or inclination to really connect with guests. I think there is less staff and they are under more pressure. If really showed. Lots of other things but having completed a Seabourn Criise around Pacifix last year which was great we were very disappointed. A lack of response by Seabourn again shows very poor service. We stopped at Bangkok Christmas Day and we were looking forward to shopping etc only to find it was a 2.5 hour car ride each way into Bangkok (false advertising). There seemed to be some general disappointment with Seabourn from fellow travellers. The word is Regent Crude line is a much better option. Read Less
7 Helpful Votes
Sail Date: December 2018
We are a couple in our early 40s who have sailed around 20 times on a variety of lines with most itineraries averaging 2 weeks. The majority of our trips have been on main stream lines on ships of around 2,500 passengers. We have sailed ... Read More
We are a couple in our early 40s who have sailed around 20 times on a variety of lines with most itineraries averaging 2 weeks. The majority of our trips have been on main stream lines on ships of around 2,500 passengers. We have sailed once on Regent and once on Viking Ocean and have an upcoming Crystal cruise. Before this cruise we had just completed 4 other cruises totalling 54 days. We flew from Miami to Dubai to take this cruise. Unfortunately I picked up the flu while onboard which did limit my ability to enjoy the cruise fully. Speaking to other passengers it sounded like respiratory (and some noro) had been common problems on the preceding legs. Unfortunately initial impressions were poor as the embarkation process was shocking. Taxis did not know where to drop passengers and so we had to drag bags a long way and then entered what can only be described as a bare shed with no air conditioning. The luggage collection process was the worst I have ever seen, no organisation at all, after waiting for far too long I gave up found a copy of the passenger manifest lying around and wrote out my own luggage tags and left out luggage in the middle of the shed and presumed somebody would eventually pick it up (obviously they did). We then joined another long queue (described by a fellow guest as an easyjet style check in). Eventually we reached the desk where we waited 20 minutes to get our key, others were getting theirs in 5 minutes. We asked to speak to the only Seabourn representative in the shed and she sped the process up. We were handed a keycard and nothing else, no information, nothing. Again nobody on the pier and eventually on entering the ship we found the CD Handre to greet us. We then wandered aimlessly through the ship until we stumbled across lunch. Thankfully things picked up after this underwhelming start. The ship itself is gorgeous inside and out (although you could tell some finishings were a bit poor). Modern art everywhere. Public areas like the Square and the Ovation lounge were lovely places to relax in. There are loads of small outdoor spaces for relaxing although many are marred by smoking areas. Also the private extra cost Retreat (which strangely is never mentioned or advertised) limits a lot of usable space. There is one self service laundry with excellent quality machines which is perpetually busy. Cabin - this is probably the major highlight of the ship. Our suite was large, modern, comfortable and stylish. We loved the walk in closet, there was more storage than we knew what to do with. The bed was comfortable although not as large as others we have experienced. The tv is large with loads of on demand options although there was functionality problems with both the music and the lectures. The lounge area is very spacious and the wet bar is great, although not set up on the first day as requested they added things daily. The balcony and furniture was great but it got dirty frequently and needed better cleaning. The bathroom was very spacious and sleek with separate bath and twin vanities. The shower was a little small but worked well. We loved getting caviar sent to the suite in the late afternoons and enjoying the sunsets. Dining - there are several venues although they don't differ significantly in style and cuisine (sushi excepted). A major plus was how visible the executive chef was. The major highlights were the caviar in the surf followed by an amazing lobster bbq on the beach (logistically very impressive), an amazing Indian buffet dinner which had amazing detail and superb curries, caviar anywhere anytime. Breakfast in the Colonnade featured great fruit and a good mix of buffet and a la carte options, unfortunately early service was slow and forgetful. Similarly lunch in the same venue featured great variety and quality and changed daily and has a lovely outdoor area but was marred by service problems, no drinks and main courses completely forgotten on consecutive days. A discreet word to the manager saw immediate improvement. Seabourn does have an issue with their failure to assign one server to a table which meant constantly repeating requests, wine and water being refilled with incorrect choices etc.A fellow guest who is a Seabourn regular was shocked dining with us that we had to reconfirm our water choice more than 8 times in one meal (we told her that was a nightly occurrence). We thought the patio (burger bar) option was very average for lunch and only ate here once. Sushi (and ramen) were a nice option for variety. We had dinner in a variety of venues. The mdr was very nice with good quality food. Service here was good without being great with the wine and water issues regularly raising their ugly heads. The earth and ocean concept is a good one and poplar but very inconsistent. Our first night was very slow with side dishes forgotten and staff not being able to explain dishes. Our second attempt was excellent as we ate much later and the staff was under less pressure. The Colonnade was good and provided great variety but was often understaffed outdoors which led to long waits. Sushi did a great formal night set menu, the small venue is casual, quality is solid without being great but provides some much needed flexibility. The TK grill is supposedly the speciality restaurant on board, the space is sleek and stylish, the adjoining bar has a piano player but service was again patchy and cocktails only average. The food was good quality but it was basic fare and never changed. What we really disliked was the service and ambience, they were clearly trying to be arrogant and intimidating but just come off as painful and rigid. Entertainment - The CD Handre is probably the best we have encountered, highly visible, busy, approachable, amusing and clearly talented as a musician. His trivia was a highlight, especially the final round! Sea days included loads of activities from games to lectures with the art and jewellery classes being a highlight. The shows were typical of those we have experienced on small ships, good without being sensational. The Tim Rice show was a little disappointing given the hype. The guest comedian Steve Stevens was a highlight. Seabourn did a great job with parties and events such as the Country Fair, Outdoor dance party, Captains farewell - all fun events. There was plenty of music options with the quartet being our favourite - the combination of Gary and Shae doing duets was a highlight and all of the band members hosted activities which were loads of fun. The other bands and piano player (could have been more engaging) were all very talented. Service - this is what we were most looking forward to. We had heard of the legendary service levels, name recognition and ability to fulfil requests. The reality was quite mixed. It was clear there was a lot of new staff, especially in the dining and bars and we often heard arguing and complaining amongst staff which should not happen. Guest relations were excellent both on the phone and in person. Housekeeping was good but they seemed paranoid and we often found the supervisor in our room and twisting our words to make it seem we were complaining (we did no such thing and were happy with our attendant). Bar service in the main bars was solid without being exceptional with Sasha being the standout. The Colonnade was marred by problems but management fixed it for us but others were constantly highlighting the problems. For us the biggest let down was the pool areas. Chairs were reserved all day on sea days and not policed. The small deck 5 pool had every chair taken one day (more than 20) with only 2 people actually there. Worse though was pool side service. My wife was routinely ignored to the point she refused to attend the pool area at all half way thru the cruise, at one point a server spilt a drink on her and didn't offer to help clean it up. My final day I spent 4 hours by the pool and never once was asked if I wanted something. None of the myriad of glasses and dishes (all self served) were ever cleaned up. The quality of drinks was so bad we actually made a server try the frozen margaritas they were sending out and he had to spit it out and apologise. Another server begged me not to order a cocktail and told me to pick my favourite spirit and mixer and even then said it was a risk. Most guests were giving up and just ordering champagne and wine. There was no beer list and the barmen would not tell you what was available - it was an absolute joke of a pool bar. The managers would try and improve it but it would only be a temporary solution. Ports- had been to most of them and with illness only got off twice. Port talks were offered but the information often had basic mistakes. Disembarkation was relaxed but as usual Singapore port was slow with long queues. Overall - a sleek ship with fabulous cabins, a great CD and activities. Service levels are patchy, smoking is intrusive, lack of outdoor walking areas. Would like to try their smaller ships if the price were right. Read Less
Seabourn Ovation Ratings
Category Editor Member
Cabins 5.0 0.0
Dining 4.5 0.0
Entertainment 5.0 0.0
Public Rooms 5.0 0.0
Fitness Recreation 4.0 0.0
Family 3.0 0.0
Shore Excursion 4.0 0.0
Enrichment 4.0 0.0
Service 4.5 0.0
Value For Money 4.5 0.0

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