2 Helpful Votes
Sail Date: July 2019
Have travelled on Sirena once before and also on Oceania's Riviera. Service on board apart from the drinks service was excellent. Food sadly was a let down. We sent back a total of five main courses. The menu at the Grand Dining Room ... Read More
Have travelled on Sirena once before and also on Oceania's Riviera. Service on board apart from the drinks service was excellent. Food sadly was a let down. We sent back a total of five main courses. The menu at the Grand Dining Room had shrunk considerably from our last cruises. Red Ginger and Tuscan Steak House menu's haven't changed in the past four years. Ports of call were handled well as was embarking and disembarking. We had the beverage package which is clumsily handled. Firstly you cannot buy prior to cruising, you have to buy on board which means queuing to request then the re issue of your cabin key card. Stupid. The staff have to retrieve your card and swipe it after you order your drink. It is hard enough finding a wine waiter in the first place and even harder to get one to swipe your card. Viking do it so much better were each staff member carries a hand held device that has your picture, room no, any packages etc. Once they confirm your room number that's it. Far, far better. Please look at my cabin review. Read Less
11 Helpful Votes
Sail Date: July 2019
We've cruised extensively with Oceania starting with the Riviera maiden season in 2012. We were thrilled to have found Oceania as it met a niche for us that other cruise lines we had tried did not. Unfortunately, the product has ... Read More
We've cruised extensively with Oceania starting with the Riviera maiden season in 2012. We were thrilled to have found Oceania as it met a niche for us that other cruise lines we had tried did not. Unfortunately, the product has declined dramatically over the last few years in so many areas. I won't be commenting on the itinerary in detail other to say it was fabulous! Sirena was aquired by Oceania in 2016 and underwent a fairly extensive drydock at that time to bring her up to Oceania standards. Two months ago in May, 2019 Sirena undewent her biggest renovation ever as part of the much advertised Oceania NEXT program. The ship is gorgeous and absolulely looks better than new. Very impressive appearance. The cabins and bathrooms were gutted down to the steel and rebuilt using the same footprint. Unfortunately, that means standard cabins remain extremeley small and below industry averages for the premium cruise market. Even in the Penhouses bathrooms are VERY small and have poor ventilation. Air conditioning on the ship was consistently a problem - especially in the cabins. The new Oceania beds and bedding are heavenly as are the cushioned lounges with logo clad terry cloth covers. So given the recent refurbishment you would think the Oceania Sirena has all necessary ingredients for a huge recipe for success. Despite all the expensive artwork, gorgeous decor and aesthetically pleasing touches Sirena suffers from a miserable crew which makes her very ugly. That being said, we certainly encounted a number of people on board who were exceptional (cabin stewardess Daniella) and interestingly a few confided in us that they are leaving for Seabourn, Viking and Crystal because "things have gone downhill since NCL purchased us". Many of the crew members remind us of the walking dead. Just zombies doing their jobs - at time begrudgingly. A smile or hello was tough to extract and never seemed sincere. The shore excursions staff and reception staff are indifferent, rude and nasty. Quite condecending actually. Getting a reception staff member to look up and acknowledge you is like pulling teeth and they are clearly annoyed to have to interact with passengers. Preoccupied with other things. Certainly, working on a cruise ship away from family and friends can be difficult for many as it is not a normal life. However, this is the hospitality business. I never encountered passengers being rude or demanding to the staff. Just the opposite. A really nice crowd on this cruise with a lot of kids - mostly very well behaved. Average age probably young 50's. We met many calm, even keeled passengers who lost their nerve over rude treatment on a vacation. A few people I never would have suspected really snapped (not at the crew), by venting to other passengers about their negative experiences and were clearly bothered. Cut backs since NCL aquisition are evident everywhere. Bar service by the pool is quite limited as is the liquor selection (all over the ship). Food quality and offerings have dropped off significantly. On a bright note, Oceania still does one of the best jobs with room service. Bar drinks are expensive if you don't have a drink package and an "honest" drink (think Ruths Chris Vodka Martini) requires a double bringing the price of an "honest" martini that fills an appropriate martini glass to around $27. A few bartenders (Allen and Baptiste) were exceptional, but most were non-communicative, miserable, rude and don't listen. We were the only ones by the pool one morning starting at 11 and no other passengers showed up until noon. I had to go to the bar to ask for an iced tea (I know first world problem) and was treated as if I was inconveniencing the bartender who was doing some cleaning behind the bar. Not a good feeling. Simply put, we didn't feel like welcome guests on Sirena which is unacceptable for any cruise line, but especially for one who markets themselves as better than the rest and premium. We have sailed with this cruise director before. In my opinion he is a lackluster cruise director who fails to set a vibe or personality for the ship. He vanished quickly from his mandatory appearances and it seemed he did not want to be seen by the passengers or mix and mingle. Same can be said of the rest of the social staff on board - I guess the fish stinks from the head and leads by examples (sometimes bad ones). Absent. The ship has no essence or personality which can only come alive with a happy and engaging crew - particularly a social staff that has the ability to take the lead. Over the years Oceania has hired many more Filipinos and Indonesians for what I'm told is 1/3 the cost of hiring a European or South African. I believe these hard working employees are exploited victims of an underground that is not so underground, but right in front of our face and just as unconscionable as sweat shop labor. I had exensive conversations with a fwe crew members who were very open and honest about this issue. Compared to lines like Seabourn where it is not uncommon to have a cabin stewardess who has gone to college to train in hospitality and is fairly paid the Filipino and Indonesian crew are hired without experience, limited English and purely for financial reasons - certainly no fault to these human beings who deserve better, but take the jobs out of desperation. It's not fair to these crew members or the passengers as they are programmed to fail. I can perhaps understand the cheaper labor for mass maket lines, but it is not compatible for a cruise line that markets an ultra premium or perhaps even a luxurious experience to have such a service disconnect. To me Oceania is no different than my cell phone carrier that outsources its calls to the Phillipines because it is cheaper labor. Don't get me wrong - I love the Phillipines and all people. Essentially, my cell phone carrier is telling me I'm not worth talking to a more well compensated and well trained employee in the United States (or elsewhere). Anyone who has experienced these call centers knows it is not a satisfying experience and quite the insult. Likewise Oceania! In summary, if you are looking for a pretty hotel with above average food to transport you from port to port and have no expectations of a "cruise experience" and don't mind being treated as persona non grata Oceania beats the mass market competition - especially when you consider their ships hold 600-1200 passengers compared to 6,000 passengers. There is a benefit to fewer passengers, but keep in mind Sirena has more than 600 passengers at 30,000 tons while Seabourn's Odyssey Class vessels only accomodate 450 passengers at 30,000 tons. So despite the fewer number of passengers one must consider passengers per ton and passenger space ratios. My wife and I just can't get past the rude, zombie, indifferent factor as we enjoy more personalized, interactive and sincere service that should be inherent to near luxury and luxury cruises. It's no fun to be treated rudly and is really irritating and unncessary. Fortunately, we all have choices and for us cruise fanatics there are lines like Seabourn and Crystal that offer this level of service. The beauty of cruising - there is something for everyone and this review is just my two cents. Read Less
14 Helpful Votes
Sail Date: May 2019
We sailed on Sirena May 29, 2019 out of Venice. Although Sirena did an overnight in Venice, our flight didn't arrive until late afternoon. I used Oceania for my air. They booked us through Copenhagen from Boston with a five hour ... Read More
We sailed on Sirena May 29, 2019 out of Venice. Although Sirena did an overnight in Venice, our flight didn't arrive until late afternoon. I used Oceania for my air. They booked us through Copenhagen from Boston with a five hour wait for our flight to Venice. The next day the ship departed at 3:00pm. Useless port unless you arrive at least a day early. The ship just finished a total renovation. I was not impressed. It did not look elegant. The cabin (concierge) was extremely small. No afternoon appetizers. The luggage couldn't fit under the beds so we had to deal with it the entire time in the cabin. One could barely walk by the bottom of the beds. I also thought concierge was an upgrade from a balcony. I honestly did not feel there was any difference between balcony and concierge. Nothing special. As a matter of fact, I left a precious hand painted piece of artwork on the desk upon disembarkation. Upon arrival home, I immediately contacted Oceania via email as there was no phone number provided for this. From guest services I received a response that they checked with the vessel's Concierge, Chief Housekeeper and the Reception Desk, however, the artwork was not found nor returned to lost and found. I asked that they talk with the cabin steward as he would have found it and he would be able to tell them what he did with it. Oceania has not responded. Very disappointed with their response. We made excursion reservations prior to embarking on the cruise. Upon arrival in our cabin there was a letter informing us that one of the excursions was cancelled. We visited with the excursion staff but the new excursions we chose were unavailable and we were sent back to our cabin to choose additional choices. Many of our fellow cruisers were affected with cancelled excursions. We spent more time arranging new excursions than enjoying the cruise. We were so looking forward to the Greek Islands but the ports were so crowded you could not move on the islands. The highlight of this cruise was the food. They do an exceptional job in all the restaurants. One feels very special. The entertainment was below par when compared with larger cruise lines. There were very few children onboard. Having been on Oceania before, and being so impressed with the line, I talked a girlfriend into this cruise. It was an embarrassment for me. I spoke so highly of Oceania to her prior to the cruise. I am sorry to say I would not cruise with Oceania again. There were too many problems to call this a vacation. Read Less
3 Helpful Votes
Sail Date: May 2019
We have sailed with the line before and the overall experience is on a downward slope. We sailed from Vienna to Lisbon, departing in late May. The ship had come out of dry dock a couple of weeks earlier, which may account for some of the ... Read More
We have sailed with the line before and the overall experience is on a downward slope. We sailed from Vienna to Lisbon, departing in late May. The ship had come out of dry dock a couple of weeks earlier, which may account for some of the issues. It is a smaller ship, and the cabins were fully occupied. On the plus side the crew were without fail helpful, friendly and when you could get their attention, attentive. The cabin was well kept and the stewards frequently inquired if we had any issues or needed anything. We could get our empty suitcases under the bed, I noted someone else mentioned an issue with this. We did find the staffing levels seemed inadequate on many occasions. It was difficult to get service in the Terrace Cafe during all meals. On many occasions the grill area was in chaos,unable to keep orders straight, as well as not cooked in the manner requested. I heard several other passengers voice concerns over the level of service. The upside was no matter how busy the servers were they always remained cheerful. The bar staff in Martini's was also unable to keep up with the flow of people, with slow service experienced throughout the cruise, even though we did raise the issue more than once with hotel managers. I speculated that as they now sell so many drink packages they cut back on bar staff because it's not as much a revenue stream. There are only two specialty restaurants (vs. four on the larger ships). Service in those was very good, as was the service in the main dining room. I found the entertainment was good, and the entertainment team was engaging and interesting. The line charges a premium price, and for that I do expect a superior product. I don't feel as if it was delivered on this cruise. Hopefully it's a one off! Read Less
14 Helpful Votes
Sail Date: January 2019
We cruised on the Oceania Nautica 13 years ago and have wanted to return to this line for a long time because of what a wonderful Mediterranean cruise we had. Our recent seven night cruise around Cuba was not the same as our prior cruise. ... Read More
We cruised on the Oceania Nautica 13 years ago and have wanted to return to this line for a long time because of what a wonderful Mediterranean cruise we had. Our recent seven night cruise around Cuba was not the same as our prior cruise. What was different? Most notably, the food. What was great on this cruise were the two speciality restaurants - Red Ginger and the Tuscan Steakhouse. The main dining room and the buffet were not even close. Some offerings were not eatable and we are not picky eaters! I hope in the upcoming remodel they "fix" the buffet area. It was too congested and chaotic as it currently is. There is also a lack of outdoor dining tables at the Terrace. Our other major disappointment was with the shore excursions. Fortunately, we booked a private guide in Havana and enjoyed our day there. We had four excursions through the OLife promo and for the most part those where not good. This was the first cruise we have been on which had no port talks! Unbelievable lack of information. Maybe the poor excursions were due to it being Cuba, but Oceania is not new here and they should do a much better job. Our complaints involved poor guides, (sadly we had the bad luck of getting assigned the same guide two days in a row in Cienfuegos), itineraries which were not like the actual tour, and cancelled excursions. All our guide really wanted was for us to shop and refer him to others. We really wanted to visit a cigar factory and when we boarded, destination services told us it was closed and we need to pick a different excursions. There is only one cigar factory in all of Cuba? Originally, Havana was to two be two days with an overnight. This was changed to one day, with two in Cienfuegos. This was a poor idea. The fittings of the ship definitely need to be redone. Much in our veranda cabin needed a refit from the love seat to the cabinets. Don't get me started on the tiny bathroom. I'm a small woman and felt cramped in the shower. All things considered, we have cruised with several other lines including Regent, Silverseas, Seabourn, and National Geographic, with a Viking Ocean cruise coming up in April. All of those lines were far superior to our recent experience on Oceania Sirena. Read Less
7 Helpful Votes
Sail Date: January 2019
Itinerary. After 21 cruises on O, and having been part of the christening and inaugural sailings, I was amazed at the decline of this lovely ship. The staff was AWESOME. They worked so hard as it was obvious there was a reduced staff ... Read More
Itinerary. After 21 cruises on O, and having been part of the christening and inaugural sailings, I was amazed at the decline of this lovely ship. The staff was AWESOME. They worked so hard as it was obvious there was a reduced staff serving. For example, if you arrived a bit early to the specialty restaurants, they couldn't accommodate you yet the dining room was half empty. Obvious they adjusted to staffing. The main dining room service was sooooo slow. Never saw the cruise director, John??? TV programming was years old. This was the first cruise on O that I did not book a future cruise. I decided from what I saw that I need to open up my options, and now was the time. Please O, come back to your original purpose and serving. The food was not very good, and I'm usually easy to please. Knowing that Claudette Pepin is the Godmother, I am shocked. Read Less
6 Helpful Votes
Sail Date: December 2018
We have sailed with Oceania several times on the vessels same size as the Sirena always in Vista Suites. This time there was no Vista suite available and so based on the photos we saw in various brochures decided to go for the Penthouse ... Read More
We have sailed with Oceania several times on the vessels same size as the Sirena always in Vista Suites. This time there was no Vista suite available and so based on the photos we saw in various brochures decided to go for the Penthouse suite since we had read Oceania had done a $50 million refurbishment of the vessel. This suite was a disappointment and nothing like the modern versions shown in the brochures. The bathroom was ridiculously tiny probably no more than 6 ft. X 5 ft. although it had obviously been redone and had a glass enclosed shower instead of a bathtub a single sink and some storage space on either side. The stateroom was really a glorified balcony suite with a little extra space and by no means deserved the name "Penthouse". There was just one double door hanging closet and a single door closet containing 4 drawers and the safe and a short hanging space not long enough for shirts or pants doubled on a hanger. We had to leave about half our clothes in our suitcases. There was a cupboard that contained a mini bar behind one door with free water and soft drinks restocked daily and a 2 shelf same size space underneath. There was a very long desk with a cupboard underneath on either side supporting it one with shelves behind double doors the other with drawers behind the double doors which were a nuisance to open and close every time you took something out of a drawer. All the closets/cupboards were a drab dark brown varnish color and not the light colors shown in the brochures. The carpet was nondescript and looked soiled there was a light green sofa which had obviously been used a lot two rounded upholstered chairs which were extremely hard and a tiny table which could hold just about a tray and not a whole meal. The television was absurdly small and rolled out of the wall beside the bed it was the size of a monitor and you had to turn on your right side to see it from the bed and turn your head to the left to see it from the sofa any writing on the screen was so small you couldn't read it. The bed was comfortable as were the pillows and the headrest was a shade of blue/green. The balcony door had been redone and there were two upright wicker chairs no foot rests and another small metal table on the balcony which had railings and balcony dividers that had such wide gaps on both sides that you could see the neighbors' balconies and them sitting there - no privacy whatsoever. The Penthouse suites have a butler and a concierge desk. The butler realized we were really disappointed and unhappy with the stateroom and did his best to make our stay there as pleasant as he could and suggested we contact the concierge about it. We went to the concierge desk and spoke to the woman manning it politely about how we chose the penthouse based on the photos we saw and had no idea it would be so different. She dug out an old brochure and showed us a picture of our room and was very unresponsive and tactless and finally downright demeaning. We have never encountered treatment like this from anyone on any of the cruise lines we have traveled with and frankly we don't think she is the right person for that job. Speaking with other passengers we found several of them had the same impression as we did of the concierge and complained about her behavior. We found the rest of the vessel services and staff excellent as always. The food in the dining room was generally good the terrace café was hit and miss the specialty restaurants service and food was delicious the service exceptional. Some people complained about the quality of the steaks in Tuscan Steakhouse and did not like the merging of Tuscany and the Polo Grill because the menu is now reduced. We liked Red Ginger but not enough to go there repeatedly their tea was completely bland and insipid the tea in the Horizon's Lounge is much better. We enjoyed the ports and excursions and spent as little time as possible in that Penthouse suite. Read Less
4 Helpful Votes
Sail Date: October 2018
We chose this cruise because of the itinerary. The ship stayed in Cuba for the entire cruise which was great. Absolutely loved Cuba. In Havana the city tour is a must in order to learn about life there. We also did a farm to table ... Read More
We chose this cruise because of the itinerary. The ship stayed in Cuba for the entire cruise which was great. Absolutely loved Cuba. In Havana the city tour is a must in order to learn about life there. We also did a farm to table experience which was amazing. As far as the cruise experience we were so excited to take a “luxury”cruise! However, we found ourselves wondering when the luxury was going to start. An upgrade got us a bottle of champagne nothing more (most expensive champagne ever!). Average cruise meals, average cruise wines and to our surprise the “free” drink package was a total joke. It included wine at dinner only which was a shock!! What? The entertainment was average as were the specialty restaurants. Of course we had to pay another $160 to “upgrade”. There was absolutely no difference in that cruise than any other cruise I’ve been on. In fact I think Royal Caribbean is a much better cruise experience and the cost is half of an Oceania cruise. Also, FYI the ship is OLD and needs a refurbishment, and the pool was tiny. To sum it up, loved the destination but did not understand why Oceania claims to be a luxury cruise line. Lesson learned. Read Less
2 Helpful Votes
Sail Date: October 2018
We just completed a cruise on Oceania Sirena, cruising to Cuba. Therr we're eight of us in the group. It was to celebrate our 40th wedding anniversary. We enjoyed seeing Cuba and the food was terrific. Really special. The Red ... Read More
We just completed a cruise on Oceania Sirena, cruising to Cuba. Therr we're eight of us in the group. It was to celebrate our 40th wedding anniversary. We enjoyed seeing Cuba and the food was terrific. Really special. The Red Ginger's food is as good as it gets The cabin service was great also. The excursions were just OK. Routine cruise eexcursions. Lots of them were cancelled for unclear reasons. The downside was their bar and wine staff focus on money. If we ordered water or a Coke, often they were a bit put out or simply forgot to deliver it. We were charged $50 corking fees. At the table we were told they would credit it. It was on the bill. When I asked about it, they challenged me, saying that is not true. I felt they were calling me a liar. Dumb dumb. Overall, I'm glad we saw Cuva but won't cruise again on Oceania. Read Less
1 Helpful Vote
Sail Date: September 2018
We chose the Oceania Sirena because of word of mouth how terrific the line is and this itinerary for Cuba. I need a handicap cabin, since I have walking issues and sometimes use a wheelchair. I was booked in a handicap cabin originally. ... Read More
We chose the Oceania Sirena because of word of mouth how terrific the line is and this itinerary for Cuba. I need a handicap cabin, since I have walking issues and sometimes use a wheelchair. I was booked in a handicap cabin originally. My agent was then called a month later to say the cabin would be under some kind of construction and no more where available. They then said they would upgrade me to another cabin that would be more then sufficient for my needs. I myself called the cruise line and was told by more then one res. Agent that the cabin was exactly the same, just a little smaller and I would have no issues. Once on the ship I was appalled to find they had passengers in the original cabin I had booked and the bathroom in the cabin they now assigned me had a step up, and having leg issues that made the trip more difficult for me. Because of the cabin size my wheelchair had be folded up and stuck in a corner so we could walk around in the cabin without hitting into it. Very inconvient.. We were 3 couples on the cruise together, who all booked at the same time . We all had issues in the main dining room. The food service was slow in coming and the a/c couldn’t be regulated well. One night we were so cold that they actually brought us blankets to put over ourselves . We were very disappointed that the next evening when we arrived for dinner, they wanted to put us back in the same spot . The staff never even asked us if we preffered another area, etc. The ship needs some updating, which I hear is supposed to happen soon. The ships Lecturer was fabulous and gave us a real insight into everything we would see in Cuba. The beds were the most comfortable we ever had while cruising and the staff outside of the dining room were all terrific. High tea every afternoon was done well and was delicious, as were the specialty restaurants. Getting reservations in those were difficult if you weren’t in a suite or concierge class., even though we tried months before the sailing, our availability was extremely limited. Would we travel again on Oceania, your guess is as good as mine. Read Less
3 Helpful Votes
Sail Date: August 2018
We are seasoned cruisers and chose this cruise for a convenient way to travel home from Rome after attending a wedding in Malta. Past Transatlantic experiences have been exemplary on Cunard. We cruised on the Marina last year and ... Read More
We are seasoned cruisers and chose this cruise for a convenient way to travel home from Rome after attending a wedding in Malta. Past Transatlantic experiences have been exemplary on Cunard. We cruised on the Marina last year and anticipated a similar positive experience on the Sirena. The ship is tired at best and in need of updates. Tiles surrounding the pool were missing and cracked. Oceania makes a very bold claim to have the finest cuisine at sea. Only Red Ginger was able to live up to that expectation. The other venues were just average at best with most food too salty. Booked a Concierge level room with no advantage over a standard room except for the laundry service. There was significant vibration at the rear of the ship. There seemed to be no plan for a change in itinerary due to hurricane Florence and 8 straight days at sea. The layout of the theater means that only the front row gets a clear view of the stage. All other seating is obscured. The Horizons lounge offered afternoon tea, and karoke and dancing later in the evening. It is unlikely I would cruise Oceania again. I'll continue cruising Transatlantic itineraries on Cunard and favor other premium cruise lines for other cruise vacations. Read Less
3 Helpful Votes
Sail Date: June 2018
Overall, a tight ship with nice amenities and pleasant servers, but disappointing in some respects; and not particularly good value for the money. Our cabin, dubbed a “Penthouse Suite,” was certainly nice and roomy, but it was ... Read More
Overall, a tight ship with nice amenities and pleasant servers, but disappointing in some respects; and not particularly good value for the money. Our cabin, dubbed a “Penthouse Suite,” was certainly nice and roomy, but it was neither a penthouse nor a suite. The butler service was nice, but the butler himself gave a rather grumpy reception to all but the most basic requests. Excursions were expensive, lackluster and uninspired. Far too much time was spent boarding, driving, shopping, etc., and there was far too little time on the ground with the sights and activities. The excursion to San Juan Hill, Santiago, for example, was a waste of time. Nothing much to see, and not much for the guide to say either, but it took nearly an hour getting there and back and walking around aimlessly. Similarly, the long drive to the Havana Cemetery was a bust. The time could have been much better spent walking through neighborhoods, driving by Havana’s unique, crumbling edifices, or just listening to live music in a cafe. Red Ginger restaurant is widely touted. However, for me it was a flop, plain and simple: Bland, watered-down quasi-Asian concoctions, some a bit too clever for their own good. I complained about bland food and was given a tray with a couple of bottled sauces. This is not five-star dining. In addition, service at Red Ginger was slow and clunky compared to the other restaurants. The Tuscan Steakhouse, on the other hand was really superb in form, food and function. See, I’m not that hard to please. Recognizing that U.S. equal opportunity employment laws have no apparent application at sea (and aboard a Micronesian-registered vessel), it was nevertheless startling that management staff introduced during the welcoming ceremony were almost exclusively Caucasian while their subordinates were a rainbow of diversity. On a similar note, for a cruise destined for Cuba –a musical treasure--one might have expected a band or a show on board with a little bit of a Latin flair or flavor. Not so. The music shows and performers were generic “plain vanilla” down the line, in more ways than one. The “Broadway” show was a real snoozer—literally, I fell asleep. I didn’t go to Cuba to hear well-worn American show tunes. The classical string quartet was nice, but a Latin guitar group with a little percussion would be been more apropos. A disappointment, and a lost opportunity to turn a rather standard, cookie-cutter cruise into a destination-tailored travel experience. Read Less
7 Helpful Votes
Sail Date: June 2018
We took cruise since it was only one just going to Cuba on a 7 day cruise; Cuba was fantastic and would visit again; sirena and oceania probably not ; ship was weak in activities unless u like bean bag toss and a FEW other activities ; ... Read More
We took cruise since it was only one just going to Cuba on a 7 day cruise; Cuba was fantastic and would visit again; sirena and oceania probably not ; ship was weak in activities unless u like bean bag toss and a FEW other activities ; food was good to excellent ; everything seemed in slow motion on cruise ; we are seniors but still like many activities even though we don’t often participate in them ;ship was clean; small but just lacked something that we were used to on other bigger ships ; we went for Cuba and not the ship however; rooms were clean but housekeeping supplies were always stored by our room; they told us they had to store them by our room ; anyway Cuba is a must see and glad we took this cruise there; but felt that oceania is well overpriced for their return; Read Less
5 Helpful Votes
Sail Date: May 2018
Repeat Oceania customer. Spend the money on upscale so that getting left at the airport without transportation to the hotel doesn't happen. Spend the money so that the pre cruise hotel is not convenient, comfortable or helpful. ... Read More
Repeat Oceania customer. Spend the money on upscale so that getting left at the airport without transportation to the hotel doesn't happen. Spend the money so that the pre cruise hotel is not convenient, comfortable or helpful. Spend the money on an upscale cruise so that we are guaranteed a comfortable experience pre cruise without the bed on the floor and 1000's of revelers jamming the hotel, pool and restaurants. Spend the money and call the hotel a month in advance to ensure we had 2 beds. We did not. Spend the money on upscale cruise so that our concierge cabin has working air conditioning-a must when in the ovens of Guatemala, Belize and Cuba. A/C malfunctioned daily and nightly leaving us sweating and uncomfortable. Spent the money so that the cruise line does not lie to you about whether you can get off the ship while NOT on one of their excursions. (Yes you can). Spend the money so that the ship is accurate about the availability of internet in Cuba (yes) using dollars in Cuba (yes, they love dollars) and many other annoying issues. If not for a Chauffeur whose passengers did not show up in Miami, we would have had to cab it at our expense. Calling Oceania (also located in Miami) revealed that they did not give a damn about us being left with no transportation in Miami. The brochure stated there was a concierge desk at the Mondrian South Beach Hotel specifically for Oceania., There was not. I also have had no responses from e mails sent to the corporate officers. I guess being owned by Norwegian makes the adage you can't make a silk purse out of a pigs ear true. The cruise was taken at the wrong time of year when the weather was stifling and the humidity 100%. The ports were OK but quite commercial and uninteresting except for Havana which we toured with a Cuban guide. I don't know what more I can say about this experience except I would not want to repeat it. Read Less
14 Helpful Votes
Sail Date: May 2018
To start with, other people may feel very different about this cruise line. It really depends what you are looking for in a cruise. For us, it was just not a match. We did not like it as much as other cruises we have taken. The buffet ... Read More
To start with, other people may feel very different about this cruise line. It really depends what you are looking for in a cruise. For us, it was just not a match. We did not like it as much as other cruises we have taken. The buffet was much smaller then what we were use to (should be expected on a smaller ship) and the servers actually put the food on your plate so it's more like a cafeteria line or soup kitchen line then a buffet, again some people may like this, but not us. My wife is a vegetarian and the options for her were extremely limited. The servers and wait staff actually "reuse" food and drink which is just crazy. I saw our waiter pouring what was left of and old glass of orange juice into one of our glasses to "top it off" before he brought it to the table for breakfast, the same night I ordered pasta with red sauce at the "buffet" which they cook in front of you, and after they heated the sauce, and put the noodles in, they served the noodles to me in a small bowl, then put the remaining sauce back in the metal bin with the original cold sauce. Strange. So some things you may or may not like are that this ship has no photo staff. No pictures of any type are taken to sell by the cruise ship. No dinner photos, no port photos, nothing. There are no waiters walking around to sell you drinks on deck, the bars are very accessible so drinks are easy to get, but no one walking around asking "drinks?" The staff is very friendly, very helpful. The excursions were a complete mess. The times changed multiple times, the descriptions were not always 100% accurate of the places we visited, not to mention Oceania's excursions are priced insanely high. For example, private 8 hour all day tour through a local island company (included 3.5 hour walking tour, 3 hour car tour, lunch, drinks, etc) is $100.00 per person as a group tour or $130.00 per person as a private tour. Oceania charges $479.00 just for the 3 hour car ride portion (this is per car, not per person), another $89.00 per person for the 3 hour walking tour. By time you add lunch, it would cost about 4 times as much to book through Oceania. Unless you pay for the $439.00 per person to get the passport excursion collection, then you only pay $299.00 for the 3 hour car ride (still more then the entire day trip from the local company). I understand they need to make a profit, but sometimes it is just obscene. All the excursions meet on the ship, so our morning excursion ran longer than expected (even though we missed one of the advertised stops), we got off the bus and had to get back on the ship (through the metal detectors, etc) and get to the lounge to exchange our evening shore excursion tickets for bus numbers so we could go right back to the area we just left to get the bus for our evening excursion. The beds are comfortable and soda is included in the regular fare, which is nice. We did not like the shows, but we are not into singing and dancing type of shows. If you are ,you may like them. We prefer comedy, magic, etc. The decor on the ship did not match our taste. I didn't mind it much, but my wife said she just kept thinking it was decorated like the titanic. The pool is very small (only has one), but there is no issue at all finding chairs around the pool. It is nothing like other larger ships, there were always chairs available. One great thing that they had that other ships are lacking is a TV channel guide. Seems like this would be so easy to print out for guests, but this was cruise # 11 and the first one that has had it. They also had a guide that had what movies were playing on the three in room movie channels for the duration of the cruise. As I said, it was an OK cruise, but I don't think we will be going on Oceania again, at least not anytime in the near future. Read Less
5 Helpful Votes
Sail Date: April 2018
For us it was a good time to travel in this region. We expected a nice quiet room on the stern of the ship in between the owners staterooms on deck 7. However the vibration of the propellorshaft or engine are realy bad. It disturbs your ... Read More
For us it was a good time to travel in this region. We expected a nice quiet room on the stern of the ship in between the owners staterooms on deck 7. However the vibration of the propellorshaft or engine are realy bad. It disturbs your sleep. Your bed and room are shaking enormes. We did not have this problem before on the Insignia. And the explanation of the concierge sofar is that we are on a old ship.. We are halve way the cruise and hope to get a better explanation the coming days on the vibration. Anyway the rest is what you may expect from Oceania: good service, expensive excursions. Make sure you have everything in writing on your final confirmation so you have a good start when you embark. We enjoy traveling with Oceania although we get the impression that entertainment on the ship that does the 180 days is better. Read Less
4 Helpful Votes
Sail Date: February 2018
We chose the cruise because of the itinerary. Unfortunately, a number of people became ill early on and we were on red alert for 9 days! Not the fault of the cruise line, who handled the problem extremely well, but it didn't help ... Read More
We chose the cruise because of the itinerary. Unfortunately, a number of people became ill early on and we were on red alert for 9 days! Not the fault of the cruise line, who handled the problem extremely well, but it didn't help with the overall enjoyment of the cruise. The staff were super and friendly. The food in Red ginger was super flavourful and our favourite. However, twice I was sick after the dinner, most probably due to contamination from gluten (I am celiac) although the staff tried very hard, there is definitely an undetected ingredient. But the food in the main dining room was very spotty! Generally the appetizers were outstanding, the soups completely uninspiring, the salads ok, the vegetables boring (steamed broccoli and cauliflower! ) and the meat usually overcooked or undercooked! People we met after it was over said this was their 5th Oceania cruise and definitely the lowest quality of food preparation of them all. Read Less
3 Helpful Votes
Sail Date: December 2017
We chose the cruise for the Itinerary and based on Oceania's reputation. Well yes the food exceeded expectations, so much so it was too fancy and by the end of the cruise we were looking for plain and simple. The Entertainment was ... Read More
We chose the cruise for the Itinerary and based on Oceania's reputation. Well yes the food exceeded expectations, so much so it was too fancy and by the end of the cruise we were looking for plain and simple. The Entertainment was very, I mean very poor with old and has been entertainers, a lot of repetitive entertainment and a poor use of the ships own entertainers. Do not cruise Oceania if you want to be entertained you will be disappointed. Shore excursions, we did only do 2 Ships excursions but both lacked content and were vastly over priced. Passengers .. the vast majority of guests were great and this helped to at least make the sea days bearable as although they offer activity's its the same old boring stuff over and over again. Crew .... The Room Stewards, Waiters, Drink staff all worked their butts off and were excellent. The Officers were aloof and did not really mix or respond to the passengers, preferring to mainly look the other way when they walked past. And lastly if you happen to book and get a BEST PRICE Guarantee, don't count on it we found it was not worth the paper it was printed on due to the FINE PRINT. We will most probably not be back, having cruised in excess of 60 times with other much better lines, Goodbye Oceania and Good Riddance. Read Less
6 Helpful Votes
Sail Date: December 2017
Cruise: San Diego to Rio de Janeiro on Oceania's Sirena - December 16, 2017 to January 20, 2018. Cabin - Concierge Balcony Category A1 This was our (my wife and I) 19th cruise and first one with Oceania. We chose this cruise ... Read More
Cruise: San Diego to Rio de Janeiro on Oceania's Sirena - December 16, 2017 to January 20, 2018. Cabin - Concierge Balcony Category A1 This was our (my wife and I) 19th cruise and first one with Oceania. We chose this cruise because we liked the itinerary and also because we had sailed on the R1 with Renaissance, around the turn of the century, and had fond memories of that sister ship. We are going to get rid of the sour taste in our mouth, up front, before we go on! LINGERING SOUR TASTE: The one area we were extremely disappointed with was the Destination Services area (Shore Excursions and Port Services). The excursion costs were exorbitant, excursion contents were way below par, some tour guides were high school students, some tour guides could speak very little English, the department staff had none or very little port information/assistance to offer and were totally unresponsive and tactless, almost to the point of being rude (including Gustavo Brasil, the manager ~ I have no Supervisor on the ship. Fill this form and complain to Miami office ~ who was almost never to be seen except when he came for his dinner). Waste of BIG money and waste of valuable opportunities on Oceania’s shore excursions! Ah, that feels better! On to the rest of our experience!! DEMOGRAPHICS: Most of the guests appeared to be between 65 to 85 years of age (few younger, some older). While there were people from several parts of Europe, Australasia and some other places, most of the people were from the US, UK and Canada. SHIP: In spite of its age, Sirena is a very beautiful, well appointed and generally well maintained ship (brass railings on the stairs need to be polished, though). However, the ship appeared to be under-powered for the itinerary and we found ourselves racing at maximum rated speeds many a times (sometimes even slightly above the maximum rated speed), presumably to catch up on time. The ship rocked way too much (the pitch - front to back, more often than roll - side to side), just about everyday. The Tender Service was very good. The SIrena, Regatta, Insignia and Nautica (the smaller 4 Oceania ships) do not offer as many benefits/amenities at the Concierge Balcony A1 level as Oceania's larger ships. The Cabins were small but well maintained and furnished tastefully with reasonable amount of storage space. The public places were very nicely decorated and well maintained. The Library - collection, furniture, decor and maintenance - was excellent. SERVICE: The Embarkation and Disembarkation were quite smooth with a minimal wait. The cabin was ready a bit ahead of time. The bags were handled carefully and delivered promptly. The Officers were quite visible, friendly and easily approachable. The staff was very friendly and generally very eager to please guests in almost all areas - Special Mention must be made of Housekeeping, Laundry Service, Entertainment and Restaurants' staff. Sirena held a mid-voyage survey about guest experience and they actually read the filled forms and followed through with responses/corrections right away - Impressive! The exception to the foregoing being the Destinations Services (Shore Excursions and Port Services) Department. FOOD: This is a mixed bag with quality of dishes, variety in menus, and service being inconsistent from restaurant to restaurant. (a) There are 2 Specialty Restaurants (Red Ginger - Oriental, Tuscan Steak - Italian Steak House) and there is no extra cover charge for either. Each offers its own exact same menu every day, from day to day. The food and ambiance in both is mediocre with Tuscan Steak being a bit better than Red Ginger. The locations of the two restaurants is poor - Deck 10 Aft. Both are generally not crowded and service in both restaurants is good. (b) The Grand Dining Room (main restaurant) is spacious, has excellent decor and the food quality is good with a different menu every day but the service was extremely slow. If you didn't mind spending 2+ hours at a dinner table then this is your place. This restaurant also served Lunch as Jacques Bistro. (c) Terrace Cafe is a semi-casual buffet. This is a popular place and seating is tight, at times, for the demand. It has a large variety on the menu from day to day with lobster tails, steaks and shrimp (all cooked to order before you) every day. The service and food quality are both excellent. (d) Waves Grill is a pool side grill (under shade) and has a salad and dessert bar and cooked to order (limited) entrees. The food and service is good and this a good place for a quick lunch. (e) Room Service is at no extra charge and in addition to the three meals it is available for snacks in between meal hours. The menu is, of course, limited but the food is good. The quality of delivery service is somewhat sub-par with orders not being filled right or at times delayed (luke warm). The mini-bar in the cabin is stocked daily with soft drinks of your choice at no extra cost (charge for alcoholic drinks/snacks). (f) There are some nice special features like the Four O'Clock Tea in the Horizons Bar, two Cocktail Parties (more for repeat guests), Cake Decorating and Ginger Bread House Decorating Contests, Food Demos and Themed Dinners which sometimes include local fare. PORT INFORMATION & ENRICHMENT LECTURES: This is one of two areas that was sub-par (the other being Shore Excursions). In this case it was either because of bad/boring information or bad presenters. ENTERTAINMENT: The Serena has a small but a very talented and energetic entertainment staff headed by an excellent Cruise Director, Dotty. They have great personalities, work well together and also double up for a variety of other on-board activities. Special mention must be made of Frank, Gabriela, Hunter and Shandy, the vocalists. The orchestra does a good job! The String Quartet is excellent! The talent, quality and style of outside contracted artists/entertainers varied and could use improvement. Special mention must be made of the excellent Bridge Instructors/Tournament Directors team of Dave and Dianne who did an outstanding job! On-board Entertainment is Sirena's untold secret. SHORE EXCURSIONS: We should have done our research about Oceania's Destination Services (Shore Excursion and Port Services) prior to booking. As indicated above, this is a major shortcoming of Oceania and apparently quite well known, but we were not aware of that. This is a major Black-Mark on the image of an otherwise good ship/cruise line. Enough said about this area! THE BOTTOM LINE(S): On the whole, it was a good cruise but definitely over-priced for the value. Sirena is a beautiful, well maintained ship. But it was under-powered for this itinerary and therefore mis-matched for this cruise. It has an excellent entertainment staff and very good shows for a small ship. The food and restaurants are significantly over-rated. The cost of Shore Excursions was exorbitant and the content was terrible – they were the worst we have experienced in our 19 cruises. It has excellent officers and staff who provided excellent service (except Destinations Services/Shore Excursions staff). If you like a quiet ambiance and good service, can handle the daily rocking of the ship, you want lobster tails, shrimp and steak for every lunch/dinner, you get port information on your own and arrange port visits/excursions through your own vendors, or stay on board during port stops and and read a book in the wonderful library, or buy your favorite drink in a short/tall glass and lay by the pool, enjoy the sunshine and get a good tan, and, yes, you don't mind the cost of all this, then this is definitely your cruise and you will love it! Now we know what Oceania is all about and hope our above experience is useful to you! Read Less
4 Helpful Votes
Sail Date: October 2017
We've just returned from a 12 day cruise from Rio to Buenos Aires. We met a great crowd of people and made several new friends. The food was generally of a very high standard although the portions were small like nouvelle cuisine - a ... Read More
We've just returned from a 12 day cruise from Rio to Buenos Aires. We met a great crowd of people and made several new friends. The food was generally of a very high standard although the portions were small like nouvelle cuisine - a started portion of 3 Tiger prawns is hardly going to satisfy most people. The website stated that the Sirena was refitted in 2016. This is misleading - the speciality restaurants may have been but the common areas were very dated rather like a 3 star hotel. Very disappointing as we had only previously sailed with Celebrity and we were told that Oceania was a step up. I would strongly disagree. The Staterooms (I prefer to call them Boxrooms) were minuscule and the shower rooms were like telephone kiosks and fitted to a standard that reminded me of an NHS hospital. In summary I would say that the Sirena is past its "Sail by" date. Read Less
2 Helpful Votes
Sail Date: August 2017
oceania is the best cruiseline we have done most, this was about our 30th on oceania but s few things have been a concern. hate the way they have tried to squeeze Red ginger in the menu is the old one not as good was on Riviera 3 weeks ago ... Read More
oceania is the best cruiseline we have done most, this was about our 30th on oceania but s few things have been a concern. hate the way they have tried to squeeze Red ginger in the menu is the old one not as good was on Riviera 3 weeks ago so different Then they put polo and toscanana together you get a limited menue of both it was not what we wanted, PLEASE I hope they don't try and use this format on the other R ships if so I will not use them again. It was perfect before now its a mess how can the kitchen cope with all 3 styles they made a mess of it all, we adore the cruise line such a shame. having travelled so much with oceania we obviously love them but if they continue this format to the other R ships then we will just use Marina and Riviera. Read Less
3 Helpful Votes
Sail Date: June 2017
We chose the Sirena because of a very good price on a transatlantic cruise, and because we loved our cruises on the Oceania Nautica and Riviera. The Sirena, like the other two ships has an outstanding staff. The captain, the dining room ... Read More
We chose the Sirena because of a very good price on a transatlantic cruise, and because we loved our cruises on the Oceania Nautica and Riviera. The Sirena, like the other two ships has an outstanding staff. The captain, the dining room waiters, the stateroom people, all fantastic. Also the ship is very handsomely furnished and spotlessly clean. Every day we saw people cleaning, polishing, etc. All three ships we were outstanding in this respect. What was disappointing about the Sirena was the food. On the Nautica (best food of the three) and the Riviera the food was consistently outstanding. The Nautica had a French chef and he was as good as any two or three star Michelin restaurant we've had in France. On the Sirena some meals were excellent, some good, and some really not good at all. One evening I had to send back my main course and I saw another table doing the same. The one complaint I have for all three Oceania ships is the wine list (the same list on all three ships). The ships travel all over but seem to concentrate on Europe. So why is the wine list 95% California? The supposed Culinary Director is the famed Jacques Pepin, who is French. The menus feature mostly classic French cuisine. Yet there is only one Bordeaux wine on the list and two red Burgundies. The vast majority is California. But wait--that's the end of it. The prices range from rip-off to outrageous. Example? A bottle of Jadot Beaujolais-Villages (one of the few French wines) is $64.00. This wine retails for about $9-11.00 in a wine shop in the USA. Oceania probably paid about $5-6.00 for it. So you mark it up ten fold??? Most restaurants in the US mark up wines double or triple retail price, which is already too much. Oh, and a bottle of beer will cost you $8.00. Maybe choose a different line. Read Less
3 Helpful Votes
Sail Date: June 2017
Sorry, Oceania, but Princess has a better product. The food was not enjoyable and rather repetitive. The pizza was to die for--literally--that bad! Here in Rome we had real pizza; the stuff at the Terrace Cafe was tomatoe sauce on ... Read More
Sorry, Oceania, but Princess has a better product. The food was not enjoyable and rather repetitive. The pizza was to die for--literally--that bad! Here in Rome we had real pizza; the stuff at the Terrace Cafe was tomatoe sauce on cardboard.The 24-hour International Cafe on Princess is marvelous. Sirena only offered a coffee machine and room service after normal restaurant hours. But what if you just wanted a small snack and didn't want to wake your cabin up. Food aside, there was one movie shown during the sea days. But why not more? Sea day activities were so-so. Kudos, however, goes to a magnificent and highly attentive staff. Everyone went over and above. The cabin on the 6th floor, midships, was small and again Princess (although this is an old Princess ship) does it better. The landside, post-cruise experience was really great. The Marriott Grand Flora in the Via Veneto region was beyond belief! The ground transport from ship to hotel and then from hotel to airport also went very smoothly. Overall, the ports were the better part of the journey. And, as always, were the great people we met along the waty. Read Less
4 Helpful Votes
Sail Date: June 2017
Wanting to celebrate my birthday in a different setting, we chose the Sirena based primarily on the itinerary. We have sailed on Oceania Marina (twice) and the Riviera once so this was not our first experience with Oceania. However, as ... Read More
Wanting to celebrate my birthday in a different setting, we chose the Sirena based primarily on the itinerary. We have sailed on Oceania Marina (twice) and the Riviera once so this was not our first experience with Oceania. However, as many other past customers of Oceania discussed not only on this forum, but speaking with many on this particular cruise, Oceania has definitely changed and unfortunately, it does not seem for the better. As an example, we found our stateroom not be as clean as we had hoped. Being made to wait what seemed to be an inordinate amount of time to be allowed to enter our room, you would have believed it to be thoroughly clean. That was not the case. We understand the stateroom attendants have a large job and given the fact that they have so many rooms to clean, surely management is rushing them. As an example, smudges of what seemed to be cosmetics were all over the dressing table. The walls on the balcony were stained by a oozing brown substance and rust was everywhere. The gutter on the base of the balcony was plugged with hair and other matter which clearly meant it had not been cleaned in some time. It did not appear the room's carpeting was very clean or the vacuum cleaner needs to be replaced. All that aside, what seemed to change was the attitude of the senior officers. I made reservations several weeks in advance of this sailing and was advised the only time available was 8:30 (2030 hours). When we arrived for our dinner, we observed four senior officers in full uniforms seated at a choice location near the front door to Tuscana's Restaurant. Obviously, they had been seated before us as they were enjoying bottles of wine. We sat not too far from them and couldn't help but see they enjoyed a good meal. I watched as they summoned the sommelier for the wine menu to order more wine. Not too sure if this is the type of appearance Oceania executives want they senor officers to be exhibiting. The officers may have been off duty. If so, don't be in uniform in clear view of passengers imbibing alcoholic beverages given the recent past and ship accidents. Not too sure we want to return to Oceania in the future. Of course, I doubt management cares about what we observed or our thoughts. Surely, it does to appear so given the attitude we observed. The only bright spot is that the crew and the junior officers were outstanding. Again, the itinerary was superb. Read Less
3 Helpful Votes
Sail Date: May 2017
Days at sea were restful and wonderful. Food was bland and had little flavor. I found food on Riviera to be delicious last June. For example, the steak at Tuscan steakhouse was flavorful, like it was dry aged and came with gorngonzola ... Read More
Days at sea were restful and wonderful. Food was bland and had little flavor. I found food on Riviera to be delicious last June. For example, the steak at Tuscan steakhouse was flavorful, like it was dry aged and came with gorngonzola butter. Steak on Sirena had very little flavor and no butter was offered. Food offered on buffet at dinner largely mimicked dining room food. If I don't like what's in the dinning room I want to go to buffet for additional options. Room was a PH2 and was comfortable, 8006 on the port side. Butler was amazing but Joel the housekeeper we didn't see much of him. One night at 7:00 as we dressed for dinner, he knocked and mentioned there was a drawer needing fixing. It was news to me and I was surprised by his appearance and dismayed he pushed his way in with the handyman and proceeded to tell me the cabinet door was driving him crazy when cleaning in the room. Due to his impolite and inconvenient repair call, we had to stop preparing for dinner and thus it delayed us 30 minutes. Joel was terse and demanding when he said the door drove him crazy and needed to be fixed. He was reported to the head housekeeper and apologies made but what the heck! I never experienced behavior on Riviera. Joel then hung out around staterooms the night before we disembarked and the morning of, like he was scoping the situation out and making his presence known. This is appalling behavior. Further more, I was a few days into the cruise and asked for different scented lotions as they were advertised as being available. I left a note two nights in a row and never received any product or explanation. The morning of the third day the butler said they were working on it. Not another word was mentioned. I then said something in the mid cruise survey and Joel knocked on the door and mentioned my request and that I had said something about it in the survey. He then said to me That he had told me on the first day that if I needed anything yo call him, and I didn't notify him. He was stern with me in his tone. I said I had waited two nights upon leaving a note and the butler said it was being worked, so when I still hadn't received anything or any further word I decided to say something. And that I presumed the butler had shared the latest updates and requests with the entire team. It is ridiculous that paying what I paid to stay in this level of stateroom that I had to ask numerous times and be talked to the way I was. I never mentioned that six days went by and no qtips were replaced in the bathroom. Not sure why the services were lacking as it appreared the staff were just in a hurry to d their job and go about their way. It's one thing to forget a day or two to replace items like this but that clearly wasn't the case here. The staff were super reactive to the mid cruise complaints made so I commend them on this, at least my comments were taken seriously. However, the staff feel all over themselves to come see us in the restaurants and everyone referred to us by name when they had not talked to us previously. I wish input was looked at as constructive criticism and the staff didn't make my husband and I feel odd and made me wish I had never filled out the survey. Others I talked to who had done the mid cruise survey previously said they suffered the same treatment and would never complete one again. I now feel the same way. I don't understand why certain exercise classes incur an $11 per class fee. Things like circuit trains and stretching and relaxing are free but yoga, Pilates, and spin are not. How about offering certain classes of staterooms free classes or x number for free and then a charge is accessed. He stretching class was a lot like a yoga class thankfully but for those who paid for yoga I felt bad fro them. The spa is run by canyon ranch. The massage I had was $99 during the last four days of the cruise but was $135 normally. A great deal unless you paid full price earlier in the voyage. A point I would be upset about had I paid full price. Massage was good but not sure I would do it again. Entertainment was not that great. Magician was good but get seats in front and not on the side as his props block your view of seeing his tricks. Comedians were okay, string quartet was wonderful, and production show performers were not good. It was as if they were trying to do something professional and it just wasn't at that level. Read Less
Sirena Ratings
Category Editor Member
Cabins 4.0 3.8
Dining 5.0 4.3
Entertainment 3.5 3.3
Public Rooms 5.0 4.2
Fitness Recreation 4.0 3.7
Family 1.0 3.7
Shore Excursion 4.0 3.1
Enrichment 2.0 3.5
Service 4.5 4.4
Value For Money 4.0 3.5

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