3 Helpful Votes
Sail Date: June 2017
We chose the Sirena because of a very good price on a transatlantic cruise, and because we loved our cruises on the Oceania Nautica and Riviera. The Sirena, like the other two ships has an outstanding staff. The captain, the dining room ... Read More
We chose the Sirena because of a very good price on a transatlantic cruise, and because we loved our cruises on the Oceania Nautica and Riviera. The Sirena, like the other two ships has an outstanding staff. The captain, the dining room waiters, the stateroom people, all fantastic. Also the ship is very handsomely furnished and spotlessly clean. Every day we saw people cleaning, polishing, etc. All three ships we were outstanding in this respect. What was disappointing about the Sirena was the food. On the Nautica (best food of the three) and the Riviera the food was consistently outstanding. The Nautica had a French chef and he was as good as any two or three star Michelin restaurant we've had in France. On the Sirena some meals were excellent, some good, and some really not good at all. One evening I had to send back my main course and I saw another table doing the same. The one complaint I have for all three Oceania ships is the wine list (the same list on all three ships). The ships travel all over but seem to concentrate on Europe. So why is the wine list 95% California? The supposed Culinary Director is the famed Jacques Pepin, who is French. The menus feature mostly classic French cuisine. Yet there is only one Bordeaux wine on the list and two red Burgundies. The vast majority is California. But wait--that's the end of it. The prices range from rip-off to outrageous. Example? A bottle of Jadot Beaujolais-Villages (one of the few French wines) is $64.00. This wine retails for about $9-11.00 in a wine shop in the USA. Oceania probably paid about $5-6.00 for it. So you mark it up ten fold??? Most restaurants in the US mark up wines double or triple retail price, which is already too much. Oh, and a bottle of beer will cost you $8.00. Maybe choose a different line. Read Less
5 Helpful Votes
Sail Date: June 2017
My brother and brother in law are frequent Oceania cruiser and convinced my husband and I to join them. What a wonderful experience, from exceptional food, staff and comfort. The majority of the entertainment was exceptional. A string ... Read More
My brother and brother in law are frequent Oceania cruiser and convinced my husband and I to join them. What a wonderful experience, from exceptional food, staff and comfort. The majority of the entertainment was exceptional. A string quartet which played everyday at tea as well as in the grand hall and a night in the Sirena ounge were extremely talented. As musicians we tend to have high standards and they met or exceeded our expectations. The jazz/show band was outstanding as well. They showed great diversity and also played to the audience. The shows in the sirena lounge we're also diverse and entertaining. There were shows, a comedian, a magician, a pianist (only wish he was able to play a full size piano) a violinist and a guitarist. The ship has two specialty resteraunts, Red Ginger and Toscana where we exoerienced some wonderful cuisine. We had a balcony room on deck 6 which was comfortable and the cabin staff were efficient and friendly. Read Less
3 Helpful Votes
Sail Date: June 2017
*First cruise on Oceania, although 3rd cruise in a "R ship", so we knew what to expect when it came to the tiny cabin shower, public spaces, size, etc. Compared to Azamara's ships this recently refurbished ship is marginally ... Read More
*First cruise on Oceania, although 3rd cruise in a "R ship", so we knew what to expect when it came to the tiny cabin shower, public spaces, size, etc. Compared to Azamara's ships this recently refurbished ship is marginally better. *Itinerary was good but some of the port departure times were too early and detracted from the on-shore "tourist" opportunity. *Can't say enough good things about the dining experience. *The staff and their service were wonderful. However the ship's shops were pricier than expected for the usual cruise ship stuff. *We had included business class air that was the major disappointment for the trip. The airline (AA/BA) was fine but the routing were poor; a) not as direct as possible and b) "legal" but very short connection times. This was an issue both going and coming from the ship. For example, coming home; we would have missed our connection in ORD, except that our domestic flight out of ORD was 1 hour late in departing. * The 2 enrichment lecturers and the 2 bridge instructors were great. We dropped in on the beginner bridge game lesson and enjoyed it so much, we attended every one thereafter. Read Less
1 Helpful Vote
Sail Date: June 2017
After mostly taking Carnival Cruises in the past, with the exception of another trans-atlantic we did on Celebrity, Oceania was a huge upgrade. The food was excellent and the ship was very clean and nice. I was especially impressed by the ... Read More
After mostly taking Carnival Cruises in the past, with the exception of another trans-atlantic we did on Celebrity, Oceania was a huge upgrade. The food was excellent and the ship was very clean and nice. I was especially impressed by the crew. They went out of their way at all times to help us and to pleasantly greet us. A few minor things for us that maybe could have been better: 1. The nightly entertainment was ok, but we've certainly seen better. Sirena has a small lounge for the shows, but it was comfortable enough. 2. Other than Trivia twice a day, and Bridge, there wasn't a very big choice for day time entertainment during the day. The casino was always open, but not many people in there. Thus a lot of the daily poker/slot/Blackjack tournaments were canceled. This of course was not Oceania's fault, just a different demographic of people onboard this cruise I suppose. 3. We would have liked to have had some cooking classes/demonstrations on this trip. The sommelier did have 4 classes on Wine, that were great, but cooking classes would have helped fill the at sea days. Read Less
3 Helpful Votes
Sail Date: June 2017
Sorry, Oceania, but Princess has a better product. The food was not enjoyable and rather repetitive. The pizza was to die for--literally--that bad! Here in Rome we had real pizza; the stuff at the Terrace Cafe was tomatoe sauce on ... Read More
Sorry, Oceania, but Princess has a better product. The food was not enjoyable and rather repetitive. The pizza was to die for--literally--that bad! Here in Rome we had real pizza; the stuff at the Terrace Cafe was tomatoe sauce on cardboard.The 24-hour International Cafe on Princess is marvelous. Sirena only offered a coffee machine and room service after normal restaurant hours. But what if you just wanted a small snack and didn't want to wake your cabin up. Food aside, there was one movie shown during the sea days. But why not more? Sea day activities were so-so. Kudos, however, goes to a magnificent and highly attentive staff. Everyone went over and above. The cabin on the 6th floor, midships, was small and again Princess (although this is an old Princess ship) does it better. The landside, post-cruise experience was really great. The Marriott Grand Flora in the Via Veneto region was beyond belief! The ground transport from ship to hotel and then from hotel to airport also went very smoothly. Overall, the ports were the better part of the journey. And, as always, were the great people we met along the waty. Read Less
29 Helpful Votes
Sail Date: June 2017
I had sailed on Oceania 3 times on the Marina & Riviera the disappointment was not about the size of the ship it was the decline of Oceania in general. Embarkation: Process went well, fast and easy. Walked aboard, instead of a ... Read More
I had sailed on Oceania 3 times on the Marina & Riviera the disappointment was not about the size of the ship it was the decline of Oceania in general. Embarkation: Process went well, fast and easy. Walked aboard, instead of a glass of champagne and staff with smiles, we received this comment, "Need to see your sea pass card. After giving it to him, he said, "your cabin won't be ready until 3 p.m.." This was now 12:30 and we were dismissed. We spent our time in the library, which was fantastic, actually authors you have heard about. After a horrible, cereal laden hamburger at the grill and a smoothie that was like water flavored juice the announcement was made--cabins ready. Food: Now this is where Oceania used to be the top of the line, well that ship has sailed so to speak. As previously noted, the burgers were preformed tasteless and smoothies/milkshakes were made with ice chips and sugar water turning out to be tasteless and thin. Speaking of tasteless, all the food was bland and tasteless. Several times I had "Jacques Pepin's signature dishes" for dinner and at the Bistro--hugely disappointing. Food looks beautiful but tastes like nothing. I can recall only one dish that was fabulous, a Risotto with Smoked Ricotta. Portions were inconsistent as well, some large and others tiny, for example my Chicken and wine dish--large, table mate ordered scallops, she receive 3 tiny scallops sitting on 3 equally tiny potatoes--that's it. Do not order the Rack of Lamb it was horrible. Pad Thai noodle dish made with fettuccine noodles. My table mate and I ordered a shrimp dish. When we complained about the lack of taste, that it could use something, even garlic, the waiter offered to get us some garlic ??? I never finished any entree, due to non flavor or just plain bad tasting. The Terrace Cafe seemed a little better, but still not up to previous standards Tuscan Grill: We ate in the Tuscan grill to celebrate my husband's birthday he was really looking forward to great meal--again the disappointment. Crab cakes good, my Dover sole good, very small portion along with a small portion of Lobster Risotto--which tasted ok. My husband's steak was mediocre at best, he also ordered a martini, which came without olives, since they didn't ask I am assuming they actually knew how to make one. I ordered coffee with cream, it was not cream, probably skim milk--really? Coffee tasted as if it was made in the morning and reheated all day. They did provide an approximately 6 inch square birthday cake and the staff sang "Happy Birthday" . After serving us each a 2 inch portion with ice cream, we never saw the cake again. Normally, they ask if you want it sent to your cabin or take it with you. Maybe they re-used the Happy Birthday portion. Red Ginger: Generally very nice, however portions have reduced considerably and the rice was very dry. Happy Hour: From 5-6 each night, must be the same drink. Take note, happy hour martini's are served in very small glasses. To get the standard drink, you must order a double--so much for happy hour. Tea: The 4 o'clock tea on the Oceania, used to be quite the event. Crowded with passengers, being served wonderful selections by white gloved waiters. Well, the waiters are still white gloved, but the selection is dismal and it's no longer crowded. The one time we attended, we had to dodge repairmen who were working on the lights in the venue. Entertainment: Didn't expect very much, so not disappointed. The house band and performers were great. One comedian was very good, and one ventriloquist very bad, walked out on that one and another one. Nothing else to do right after dinner. We had eight sea days, thank God for the gym and pool, it saved our sanity. They had two speakers mostly about fish or ships. Did attend two lectures one climate change and one about Antoni Gaudi--very informative. Otherwise, nothing but Bridge and Trivia, if that's your thing you will be happy. Crew: One thing that has remained constant on Oceania, is the wonderful staff. Always very friendly and attentive. I do believe our cabin stewards were over worked as evidenced by our wait to enter our staterooms on embarkation and that our cabin was never done before 12 noon on the majority of days. They told us they had 21 cabins--way too much. Destination/Tours: The destination staff is really a sales staff, so don't expect any useful or correct information from them. One port we all had to return to our rooms for our passport "since they will check them" no one ever did. Oceania also held on to passports for 8 days, any country who needed to see them, could have obtained that information. They also provided a sheet of "information" on the next day's port in your cabin. It would be extremely helpful if they also provided a small walking map of the port city on the back. They never provided any maps, blaming the port's representative for not providing enough. We all had to find the information center in each port. We try not to take ship's tours, especially on Oceania. However they did give us 5 free excursions--no complaints except the one in Cartagena which spent too long showing us, golf courses, and too little time showing us the ruins of the old town. Gym: Small, however great equipment. One complaint is the sales staff used space that people generally did floor exercise and free weights to put on his sales seminar's-- to about 1-3 people. He needs to find another venue, not inconvenience the paying guests. Pool: Great pool area, lounge chairs plentiful on this trip, despite the great weather all covered in terry cloth covers. Hot tubs, nice. Internet: We also got free internet service, so no complaints there. The internet manager was very helpful and patient with everyone. Service was generally good. Conclusion: I am very saddened to see the erosion of this once great cruise line. You can see this in the little details, skimping on food quality. condition of the ship such as cleanliness and maintenance, lack of variety of activities. It is evident by those of us with cruising experience and detail oriented minds that since NCL's acquisition of Oceania we are no longer having that luxury experience. Were it not for the wonderful staff, there is really no point in spending a higher fare on this ship line. Read Less
2 Helpful Votes
Sail Date: June 2017
Just returned from my 16 night cruise on the Sirena. It was fabulous. Great service, food, accommodations, entertainment. I had sailed Athens to Rome last year on Sirena. It was great to be back on a familiar ship. The staff is ... Read More
Just returned from my 16 night cruise on the Sirena. It was fabulous. Great service, food, accommodations, entertainment. I had sailed Athens to Rome last year on Sirena. It was great to be back on a familiar ship. The staff is wonderful, friendly and accommodating. The food great. The two specialty restaurants (Red Ginger and Tuscan Steak) were very special. Particularly great service and attention there. But any restaurant was also great. The entertainment was varied - from modern, to classical, to comedy, The production cast of six young entertainers was exceptional and glad they had four shows. I did not take any offered shore excursions and went ashore and toured around on my own with three friends I was traveling with. A couple of days we encountered rough seas and the staff was very solicitous, always available to assist at the buffet with plates and an arm to get you to your table. I would definitely return to Oceania and Sirena. Read Less
4 Helpful Votes
Sail Date: June 2017
Wanting to celebrate my birthday in a different setting, we chose the Sirena based primarily on the itinerary. We have sailed on Oceania Marina (twice) and the Riviera once so this was not our first experience with Oceania. However, as ... Read More
Wanting to celebrate my birthday in a different setting, we chose the Sirena based primarily on the itinerary. We have sailed on Oceania Marina (twice) and the Riviera once so this was not our first experience with Oceania. However, as many other past customers of Oceania discussed not only on this forum, but speaking with many on this particular cruise, Oceania has definitely changed and unfortunately, it does not seem for the better. As an example, we found our stateroom not be as clean as we had hoped. Being made to wait what seemed to be an inordinate amount of time to be allowed to enter our room, you would have believed it to be thoroughly clean. That was not the case. We understand the stateroom attendants have a large job and given the fact that they have so many rooms to clean, surely management is rushing them. As an example, smudges of what seemed to be cosmetics were all over the dressing table. The walls on the balcony were stained by a oozing brown substance and rust was everywhere. The gutter on the base of the balcony was plugged with hair and other matter which clearly meant it had not been cleaned in some time. It did not appear the room's carpeting was very clean or the vacuum cleaner needs to be replaced. All that aside, what seemed to change was the attitude of the senior officers. I made reservations several weeks in advance of this sailing and was advised the only time available was 8:30 (2030 hours). When we arrived for our dinner, we observed four senior officers in full uniforms seated at a choice location near the front door to Tuscana's Restaurant. Obviously, they had been seated before us as they were enjoying bottles of wine. We sat not too far from them and couldn't help but see they enjoyed a good meal. I watched as they summoned the sommelier for the wine menu to order more wine. Not too sure if this is the type of appearance Oceania executives want they senor officers to be exhibiting. The officers may have been off duty. If so, don't be in uniform in clear view of passengers imbibing alcoholic beverages given the recent past and ship accidents. Not too sure we want to return to Oceania in the future. Of course, I doubt management cares about what we observed or our thoughts. Surely, it does to appear so given the attitude we observed. The only bright spot is that the crew and the junior officers were outstanding. Again, the itinerary was superb. Read Less
6 Helpful Votes
Sail Date: June 2017
Primarily chose this cruise because we wanted the Panama Canal crossing. Food was overall good. Disappointed that French Onion soup was never served. The main dining room is also Jacques as there is insufficient space for 4 ... Read More
Primarily chose this cruise because we wanted the Panama Canal crossing. Food was overall good. Disappointed that French Onion soup was never served. The main dining room is also Jacques as there is insufficient space for 4 specialty restaurants. However, main or Grand dining room is never open when in port. C'est la vie. Service in the main dining room was erratic. Sometimes excellent; sometimes terrible. C'est la vie. Terrace Cafe was very good but a smaller selection than Marina/Riviera (crab legs are gone - C'est la vie). Red Ginger was excellent - sea bass portion was consistently smaller. Tuscan Steak House was excellent. Pretty much the same menu as Marina/Riviera. Terrace cafe seemed to have significantly less staff to help those that couldn't manage carrying their own dinner plate. Lobster tails, lamb chops, steak, etc still served at the grill. as well as make your own pasta. Cabin (balcony) was adequate - but just felt like I needed more elbow room. Entertainers were good but the main lounge doesn't really have a stage and it limits the type of production show they can perform. Also visibility is generally not good as it's not stadium type seating. Overall, we had a good time.....but I personally much preferred the Marina/Riviera. I've sailed Oceania 5 times and only once on the smaller ships. I'll only do their smaller ships if desperate. As you might expect, there's considerably less shops due to the lack of space. Read Less
7 Helpful Votes
Sail Date: May 2017
It had been four years since we've cruised O and this is our fifth O cruise. Chose this because for years we've wanted to return to both Tahiti and Oceania for some time. Flying into Papeete and seeing Sirena for the first time ... Read More
It had been four years since we've cruised O and this is our fifth O cruise. Chose this because for years we've wanted to return to both Tahiti and Oceania for some time. Flying into Papeete and seeing Sirena for the first time and we knew we'd made the right decision. The ship is lovely. So many have commented on refurbishment not having been completed but after 18 days on her could not see a speck where that might be true. We were lucky enough to snag an aft concierge cabin and opening that cabin door the first time was a big woo-whee! We used the big veranda almost daily as well as the pool deck, and housekeeping kindly gave us lounge chairs which fit nicely. Dining was out of this world in every way and we enjoyed the main dining room as much as Tuscan Grill and Red Ginger. Ate breakfast and lunch almost every meal in the Terrace Cafe and a few dinners- love the ability to taste a variety of dishes. Service was absolutely superb. We aren't night show people and only attended twice, but both were much more than we expected. Gym and spa facilities were top notch. Wine menu was better than expected- sommelier service good but they were running. We are water sports people, and either arranged our own tours or rented a car in each port. Did not hear many good words about O's excursions and would be reluctant to use them in future except for some location like Easter Island. Love the ability to use a laundry and never experienced a wait using 3 times onboard. Talking to our fellow passengers it seemed about 95% had no complaints and talked about enjoying themselves as much as we were. I'd heard that a transpacific crossing would mean the age range would be much higher than usual. We are mid-late 60's and I'd guess the average age is about 70. A cruise that includes booth Tahiti and Hawaii is a huge draw for us but experiencing it on a lovely home base like Sirena made it perfection. We rebooked it for next year while onboard. Read Less
3 Helpful Votes
Sail Date: May 2017
Days at sea were restful and wonderful. Food was bland and had little flavor. I found food on Riviera to be delicious last June. For example, the steak at Tuscan steakhouse was flavorful, like it was dry aged and came with gorngonzola ... Read More
Days at sea were restful and wonderful. Food was bland and had little flavor. I found food on Riviera to be delicious last June. For example, the steak at Tuscan steakhouse was flavorful, like it was dry aged and came with gorngonzola butter. Steak on Sirena had very little flavor and no butter was offered. Food offered on buffet at dinner largely mimicked dining room food. If I don't like what's in the dinning room I want to go to buffet for additional options. Room was a PH2 and was comfortable, 8006 on the port side. Butler was amazing but Joel the housekeeper we didn't see much of him. One night at 7:00 as we dressed for dinner, he knocked and mentioned there was a drawer needing fixing. It was news to me and I was surprised by his appearance and dismayed he pushed his way in with the handyman and proceeded to tell me the cabinet door was driving him crazy when cleaning in the room. Due to his impolite and inconvenient repair call, we had to stop preparing for dinner and thus it delayed us 30 minutes. Joel was terse and demanding when he said the door drove him crazy and needed to be fixed. He was reported to the head housekeeper and apologies made but what the heck! I never experienced behavior on Riviera. Joel then hung out around staterooms the night before we disembarked and the morning of, like he was scoping the situation out and making his presence known. This is appalling behavior. Further more, I was a few days into the cruise and asked for different scented lotions as they were advertised as being available. I left a note two nights in a row and never received any product or explanation. The morning of the third day the butler said they were working on it. Not another word was mentioned. I then said something in the mid cruise survey and Joel knocked on the door and mentioned my request and that I had said something about it in the survey. He then said to me That he had told me on the first day that if I needed anything yo call him, and I didn't notify him. He was stern with me in his tone. I said I had waited two nights upon leaving a note and the butler said it was being worked, so when I still hadn't received anything or any further word I decided to say something. And that I presumed the butler had shared the latest updates and requests with the entire team. It is ridiculous that paying what I paid to stay in this level of stateroom that I had to ask numerous times and be talked to the way I was. I never mentioned that six days went by and no qtips were replaced in the bathroom. Not sure why the services were lacking as it appreared the staff were just in a hurry to d their job and go about their way. It's one thing to forget a day or two to replace items like this but that clearly wasn't the case here. The staff were super reactive to the mid cruise complaints made so I commend them on this, at least my comments were taken seriously. However, the staff feel all over themselves to come see us in the restaurants and everyone referred to us by name when they had not talked to us previously. I wish input was looked at as constructive criticism and the staff didn't make my husband and I feel odd and made me wish I had never filled out the survey. Others I talked to who had done the mid cruise survey previously said they suffered the same treatment and would never complete one again. I now feel the same way. I don't understand why certain exercise classes incur an $11 per class fee. Things like circuit trains and stretching and relaxing are free but yoga, Pilates, and spin are not. How about offering certain classes of staterooms free classes or x number for free and then a charge is accessed. He stretching class was a lot like a yoga class thankfully but for those who paid for yoga I felt bad fro them. The spa is run by canyon ranch. The massage I had was $99 during the last four days of the cruise but was $135 normally. A great deal unless you paid full price earlier in the voyage. A point I would be upset about had I paid full price. Massage was good but not sure I would do it again. Entertainment was not that great. Magician was good but get seats in front and not on the side as his props block your view of seeing his tricks. Comedians were okay, string quartet was wonderful, and production show performers were not good. It was as if they were trying to do something professional and it just wasn't at that level. Read Less
2 Helpful Votes
Sail Date: May 2017
My wife and I took the 10 night South Pacific Cruise from Papeete to Papeete. The embarkation process was a breeze, with smiling and helpful crew members guiding us all the way. We had to kill time in the buffet restaurant till our ... Read More
My wife and I took the 10 night South Pacific Cruise from Papeete to Papeete. The embarkation process was a breeze, with smiling and helpful crew members guiding us all the way. We had to kill time in the buffet restaurant till our Penthouse Suite (see review below) was ready, but the wait wasn't too long. Our butler was professional and helpful. The food and service in the main dining hall were excellent. The waiters were very friendly and open to suggestions about future menus. The dining hall transformed into Jacques Bistro for lunch, with a different and innovative menu every day. The desserts and the escargot were especially yummy. The buffet restaurant had a wide selection for breakfast, but we could hardly experience it, because of the inexplicable opening times of 7.00 am and even 7.30 am. (Most cruise lines start breakfast service at 6.00 am or 6.30 am). Considering that we had to report for most shore excursions by 7.45 or 8.00 am, the late breakfast timings made no sense at all. We were forced to eat limited choice room service breakfast on our tiny and uncomfortable dining table. The speciality restaurants, Tuscan Steak and Red Ginger were outstanding. The nightly entertainment was way below par, considering Oceania advertises itself as a luxury cruise line. There was an average Australian singing duo and a so so comedian who were repeated almost every alternate night. The only one good show was about the golden oldies. Also there was only one set at 9:30 pm. Considering that half the passengers finished dinner by 8.00 pm, this entailed an unnecessary and boring wait. Deeply disappointing. The off-road shore excursions were good but not always well organized. On one excursion in a 8 passenger jeep, we were put in with six fellow travelers who spoke only French. Overall, the cruise was like the proverbial curates egg: good in parts, but did not live up to the luxury tag. Read Less
5 Helpful Votes
Sail Date: May 2017
Positive: - Food: if you’re a foodie, this is the cruise line for you. The ‘cafeteria’ type food served in the Terrace was average at best, and breakfasts are nothing special. Dinners, however, are first rate. Especially in ... Read More
Positive: - Food: if you’re a foodie, this is the cruise line for you. The ‘cafeteria’ type food served in the Terrace was average at best, and breakfasts are nothing special. Dinners, however, are first rate. Especially in their 2 specialty restaurants (no added charge): Tuscan & Red Ginger. Delicious. - Beds: super comfortable. Good pillows too. - Service: as one would expect at this price. - Smaller Passenger Size: Sirena holds ~650 passengers: nice size. Negative: - Room size: Small! Granted, the Sirena was built in 1999 so it lacks the updated features newer ships have, such as larger rooms in the ‘average’ category. We upgraded to Concierge class, but it didn’t give us more space or anything notably special. We found the upcharge to a larger room size was significantly more than on other cruise lines we’ve enjoyed. - Bathroom Size: Again it’s an older ship but we still paid the luxury cruise line price and would have expected a better refurbishing in the bathroom. Of particular disappointment was the shower curtain that clings to one’s body in this small space. No place to sit or put your leg up to shave, ladies. Nor do they provide a magnifying mirror: have they not checked the average age of their clientele?? Big disappointment. - Drinks Prices: Oceania has limited, viable drinks packages (alcoholic beverages including beer & wine are NOT included.) Our first night celebrating in the lounge we ordered doubles, as suggested by our server. The drinks were of average size, from our experience. I can’t imagine what a single would have been. My husband’s Manhattan and my martini – singles from our view point – cost over $50.00!! When we said as much to our server he suggested we go to another lounge where we’d get the same size drinks for half the price: we did and we did! Wow. I complained to the reception staff and we were credited half of our money back on the super-pricey drinks. We learned that you had to know which bars serve which size drinks at what price and time: complicated. Better yet, we learned to buy and bring our own, using take-out coffee cups! - Cold Rooms: the large room where performances and entertainment occurs (Sirena Lounge) is COLD! We wear sweaters and take blankets. I think it's cold for the performers' benefit, but not great for the audience. Summary: We are highly unlikely to cruise with Oceania again. Our favorite line to date for ocean cruising is Viking. We did their 22-day Mediterranean cruise in 2015 and absolutely loved it. Further, we like the all-inclusive deal that Viking offers (excursions included; these are extra on Oceania) and their average cabins are lovely. Viking ocean ships hold less than 1000 passengers so it too is a nice size. For larger ships (thus lower pricing) we like Celebrity & Princess. Read Less
8 Helpful Votes
Sail Date: May 2017
Excellent cruise, super food, great bridge instructor and games, superior service by cabin attendants (Mia and Liane), and a great opportunity to meet like-minded travelers. The size of the ship (~600 guests) makes for pleasant ... Read More
Excellent cruise, super food, great bridge instructor and games, superior service by cabin attendants (Mia and Liane), and a great opportunity to meet like-minded travelers. The size of the ship (~600 guests) makes for pleasant opportunities for making acquaintances. This cruise was ideal for us in that we much prefer sea days to port calls and this cruise had ten sea days out of a total of eighteen days for the entire cruise. The food was superb and the entire ship's crew were wonderful. Our cabin was as advertised and our steward (Min) and stewardess (Liane) were outstanding. We did feel, however, the ship's excursions were excessively overpriced. (For example, on Kauai, we booked a helicopter excursion privately that was ten minutes longer than the ship's arranged helicopter tour and for less than one-half the price of the Oceania's helicopter excursion.) We cannot give this cruise a five-star rating, however, because of the absolutely uncaring, unprofessional, and seemingly disinterested performance of Oceania's air arrangements department. Both legs of our trip involved ten hour layovers in one of the world's worst airports (LAX). Our trip to Papeete was 23 three hours long and we arrived at the ship 15 minutes before it left port. When I tried to talk to the airline arrangement people, weeks before the trip, about the poor arrangements they would not talk to me personally but insisted they could only talk to my agent. I was also informed any deviation, such as arriving a day or two-early would cast us $350 plus any difference in flight pricing. Also, the airlines did not receive any of the dietary restriction information we gave to Oceania. (The cruise itself did, however, have all the correct information.) Finally, the airline lost our luggage which we did not receive until three days into the cruise. (This could easily have been avoided if Oceania had flown us to Papeete a few days early as we initially requested.) The airline department certainly is a blight on Oceania's otherwise sterling reputation. Read Less
6 Helpful Votes
Sail Date: May 2017
We arranged a group of 10 of us to celebrate some birthdays in Tahiti for a 10 day cruise on the Sirena. We chose Sirena due to its itinerary as it went from Papeete to other Leeward islands. We are Diamond Plus on Royal Caribbean, and ... Read More
We arranged a group of 10 of us to celebrate some birthdays in Tahiti for a 10 day cruise on the Sirena. We chose Sirena due to its itinerary as it went from Papeete to other Leeward islands. We are Diamond Plus on Royal Caribbean, and also Celebrity. This is the first “high end” we’ve done other than Silver Seas Galapagos. Most reviews have done an accurate job on ship’s description. While it’s a smaller ship than we’re used to, we liked it for a change. The problem was with A/C by the elevator stacks. They must leave doors open somewhere as it was always unbearably hot waiting for an elevator. We had a Suite, so his entitled us to two nights in Tuscan Grill and two in Red Ginger. Red Ginger was incredible. All of us being foodies, we enjoyed all the dishes. Tuscan was a different story. We ordered the 40oz Porterhouse for 2 with a side lobster tail. The steak was 90% fat, and the lobster served raw to everyone. No one would touch it. We mentioned but were not interested in waiting for another. The maitre’d did not even come over to address the situation. We ate in the dining room the rest of the nights which was actually quite good. We usually forgo the dining room on RCCL in favor of a specialty one every night. The MDR on Sirena had plenty of choices and service was impeccable. We all had the beverage package, and they kept our wine glasses full. The problem here is they ran out of our wine 3 days before the cruise ended. We were disappointed in how they handled this. Each restaurant would say “we’re out of it” not let me see what we can substitute. I requested the Food & Beverage manager contact me, but he never did. Seating in the martini lounge is extremely limited. It was crowded every day around 6:30 as the piano player was there. Usually no seats available, especially for a group. I guess there’s not much they can do as the size of the room is what it is. Also, the Terrace Café was adequate. Not a huge choice of foods (for lunch), but can get custom salads. Another problem, the doors to the back deck keep opening, and again, unbearably hot in there. But again, it’s the design of the ship. We stopped going there since it was so uncomfortable. The cruise was very enjoyable aside from the few issues above. We had a great time with our group which was the main thing. I’m not sure the premium paid gets us more than a Celebrity cruise, except for the specialty restaurants. We had a butler for our suite, but really didn’t utilize him. We may use Oceania again, but are not wedded. Once word of caution on flying to/from Tahiti from LAX. I would be very careful flying air Thaiti Nui. Even though choices are limited, leave a few days in advance. They are notorious for delaying and cancelling flights and losing luggage. Many passengers didn’t get their bags until 4 days into the cruise. Our flight home was cancelled for no reason. Many people did not know as their way of informing you is through a phone call. Who has phone service out at sea? We fortunately had someone at home check and rebook us. Read Less
Sail Date: May 2017
The South Pacific, swimming & snorkeling was the bait. Our wives decided no good shopping there, so we said wer'e going anyway! With an old Merchant Navy buddy from the 1950's, I took off & had an amazing cruise, with an ... Read More
The South Pacific, swimming & snorkeling was the bait. Our wives decided no good shopping there, so we said wer'e going anyway! With an old Merchant Navy buddy from the 1950's, I took off & had an amazing cruise, with an amazing crew on the Oceania mv vicSIRENA. During our on-board experience we noted ALL restrooms we spotless, Breakfast was always ready at the times listed, A great Gym & Exercise room. Always a cordial salutation or greeting from ALL members of the crew, uniformed Officers & hotel staff alike. The regular interaction with the Hotel Staff, the Hotel Manager & the Food & Beverage Mgr were very much appreciated, as we were made to feel more as a guest on their floating hotel. The evening Shows were very entertaining, & the performers & the band were most professional in their artistic presentations throughout the cruise. I could continue to write about this experience, but suffice to say, we were treated so very well & I cannot overstate the amazing service & attention given by our cabin (Stateroom) staff. (I have intentionally, avoided naming anyone in my comments.) Thank You Oceania MV SIRENA for a most memorable cruise. Read Less
Sail Date: April 2017
We have been on about 20 cruises, but this was our first Oceana cruise. We wanted something more upscale to celebrate my wife's 70th birthday. We were extremely disappointed in the cruise. Several weeks prior to sailing, we were ... Read More
We have been on about 20 cruises, but this was our first Oceana cruise. We wanted something more upscale to celebrate my wife's 70th birthday. We were extremely disappointed in the cruise. Several weeks prior to sailing, we were offered an upgrade from a balcony to concierge cabin for $500. We took the offer - big mistake. The cabin we got was 6000, in the front of the ship. Unfortunately it was right over the Sirena lounge, and was incredibly noisy when there was a show, or a rehearsal. Then at night we were awakened by someone coughing in the adjoining room - the walls are paper thin. In the morning it was even noisier when the ship was docking or lowering the anchor. The cabin was a nightmare. We did complain, and Oceana did offer us a cabin in the back of the ship. It, however, had quite a vibration from the engines. On the plus side, service was exceptional. Food was good, although not any better than Celebrity. We had expected more. Shore excursions were not that good and overpriced, In some places the buses were old and had no air conditioning. That had been mentioned in advance, but it is the tropics and the tours were very hot. In some cases the guides gave us incorrect information or reported myths as facts. Read Less
4 Helpful Votes
Sail Date: April 2017
We chose this cruise for the itinerary and we were not disappointed. The itinerary was amazing and we were successful in arranging private tours in all of the ports except 3 where Oceania had booked all the spots in the preferable tours. ... Read More
We chose this cruise for the itinerary and we were not disappointed. The itinerary was amazing and we were successful in arranging private tours in all of the ports except 3 where Oceania had booked all the spots in the preferable tours. In those ports, we had no choice but to book with the ship and it was ridiculously expensive. The tours were great but about 4 times what we would have paid with the same tour operators if we had been able to book privately! The ship was a great size - we much prefer the smaller ships. The ship was always spotless, with crew cleaning and attending to any issues constantly. However, Oceania seriously overbooked this cruise and we were not able to reserve the cabin we originally wanted, a Concierge Veranda, even though we booked 15 months in advance of sailing! Instead we reserved a Veranda, with wait list for Concierge. We never were able to crack the wait list because Oceania had booked this particular cruise with 30 alumni groups attached to Go Next. The alumni groups did not bother us from a noise standpoint, but when the various alumni groups arranged their individual cocktail parties (usually about 4-5 groups at a time), they took over the Horizons Lounge, making it nearly impossible for the other passengers to find a seat in the lounge. One night, due to rough seas and inclement weather, we literally could not find a seat ANYWHERE on the ship to enjoy a cocktail. Alumni groups had taken over Horizons Lounge and all the other passengers were vying for a very few seats elsewhere. We were very irritated by this because we had paid for the cruise, too, but we were relegated to sitting in the sofa and chairs near the Reception Desk and walking up a level to the bar to get our drinks before dinner. We felt this was a huge mistake on Oceania's part to allow this kind of usurpation of the public areas by one group only. Once we hit better weather, these problems went away, but it was still aggravating not to be able to go to Horizons Lounge for a drink because it was occupied for most of the cruise by the alumni groups. We found the service to be excellent, with the exception of a few hiccups the first 2 nights in the dining room. Once the wait staff and sommeliers got their acts together in the dining room, things were very smooth there as far as service went. We had a favorite waiter but he was often fully subscribed (I have a feeling others wanted him as their waiter, too). However, from day 3 on, we had few service issues in the dining room at all for dinner. Food was always outstanding! We also had wonderful service in the specialty restaurants and at the Patio Grill. Even the buffet the one night we ate there was excellent. All in all, I would say that kudos are in order for the food and service. Red Ginger and Tuscan Grill were both fabulous with outstanding service and excellent food. We were disappointed to say the least in the Cruise Director, Julie. She was very nice but she was not very visible. She was the worst Cruise Director we have ever experienced on any cruise line. She was not as enthusiastic as most we have sailed with and she did not create an air of excitement. The cast shows were good and 4 of the 6 kids were very good but 2 were only mediocre. We have experienced far better on other Oceania cruises and other cruise lines, even on small ships. Where most Cruise Directors are highly visible and always mixing with the cruisers, Julie was nowhere to be seen. It just appeared to us that she was a bit tired to be in this highly energetic job. The comedian was very enjoyable, as was the guitarist, but my favorite was the pianist. He was amazing! The cabin was comfortable, although small. We were one of the couples who were given an offer we couldn't refuse to move to a lower cabin. We moved from Veranda to a cabin on deck 3 with a porthole. We were concerned that we would feel claustrophobic but that was not the case. The cabin was only about 50 SF smaller than a Veranda cabin (and that may be in the balcony), so we were fine. The bathrooms are incredibly small, as others have said. How anyone of any girth at all could fit into the shower, I do not know. But storage was great and we had no issues. Seeing as how the seas were so incredibly rough (3 nights of constant rocking and rolling with an inability to walk the halls without holding onto the rails), we would have never been able to use our veranda balcony anyway. The porthold afforded us some amazing views of the sea up close and personal when we were in the roughest of the waters. It looked like we were inside a washing machine but we were also positioned in the best spot on the ship for stability - smack dab in the middle on a lower deck. All of that rocking and rolling allowed for great sleeping! The few issues we did encounter did not spoil our vacation at all and the itinerary was worth it. The free specialty restaurants, the free water given to guests as they disembarked at each port, the ability to do our own laundry are all good perks. I wish that ice cream, pizza and cookies were available all day long instead of only until 2:00. Plus it would be nice to be able to get something light to eat late at night instead of only through room service. Some cruise lines offer all of this and it would be easy to do - Oceania should consider this as well. On this cruise, the casino and boutiques were prevented from being open while in New Zealand waters. This was a problem, as there was very little to do after dinner except the show. Many people just gave up and went to bed. Oceania should have done better research and known that this would be the case and it should have prepared some other kind of entertainment for the evening. They acted like this was a big surprise and if it was, shame on them. Nonetheless, when the boutiques were open in Australia, they were not that good, so this was a disappointment, too. But even with these few disappointments, we thoroughly enjoyed the cruise and are planning to sail Oceania again. Read Less
10 Helpful Votes
Sail Date: April 2017
Disclaimer: This is a detailed and comprehensive review. My husband and I recently sailed on Oceania's cruise of Australia/New Zealand (9-14 April 2017) on the ship, Sirena. This was our first ocean cruise ever and to say we ... Read More
Disclaimer: This is a detailed and comprehensive review. My husband and I recently sailed on Oceania's cruise of Australia/New Zealand (9-14 April 2017) on the ship, Sirena. This was our first ocean cruise ever and to say we were impressed is an understatement. The Sirena was amazing. It apparently had been refurbished within the last year and it was very beautiful and well-equipped with several dining areas, lounges and other amenities like a pool and hot tub on an open deck, a gym with floor to ceiling views of the ocean, a library, computer room and a spa with a full range of services. I must start by commending our Oceania POCs for their help. Christopher and then Sebastian, who worked with us throughout the pre-planning stage to book our cruise, select our room and excursions, and answer my many, many questions. They were very professional, patient and helpful throughout the process and everything went smoothly thanks to their efforts. One of the things which especially impressed us was how Oceania took care of us when our flight from LA to Sydney was delayed 18 hours. We had purchased their pre-cruise package for two nights hotel in the Shangri-La Hotel in Sydney which included airport pickup upon our arrival in Sydney. When our flight was rescheduled in LA, we figured we would have to find our own way to the Shangri-La Hotel upon arrival. But, when we cleared customs, there was a limo driver, holding a sign with our names on it, waiting to take us to the hotel. We had a B1 stateroom with a veranda and we loved it. It was spacious and comfortable with a queen size mattress, couch, desk, small refrigerator stocked with soft drinks and water, lots of closet space and drawers, and a small, but surprisingly easy to maneuver in, bathroom with plenty of hot water for showers. The bed mattress and pillows were to die for. My husband and I both have back issues and the mattress seemed to make them disappear. The veranda was roomy and private with two chairs and a small table, a perfect place to sit and read, have a drink and watch the ocean. (Thanks to our Oceania consultant, we picked a room with no view obstructions, like life boats.) A big, soft robe was provided for each guest (so don't pack one) and soft slippers. Also, each room has 110 volt outlets for charging cameras, laptops, tablets, etc., so converters aren't needed. The food was amazing. There are a number of dining options – the Waves Grill for burgers, hot dogs, fries and a small salad bar, two specialty restaurants – the Tuscan Steakhouse and the Red Ginger, the Grand Dining Room, and the Terrace Cafe. While some people, dressed up, dining attire throughout the ship is business casual. However, we saw people in jeans and sometimes shorts in the dining areas and it seemed to be accepted without any issue. We tried all of the venues but found ourselves eating mostly at the Terrace Cafe for breakfast, lunch, and dinner. It had great buffets with a lot of choices for all types of dining preferences. There were stations for having omelets made, grilled meats and seafood, pizza, and rich, creamy ice cream. The breakfast sticky buns were so good and hard to resist and about 2/3 of the way through the cruise I discovered at dinner they would grill a flank steak or chicken for you, as well as, lobster tail. After that, I had lobster tail every night. Each night there was a special theme – like Italian or Indian – but there were enough other choices if you preferred something other than the special theme. We did try the two specialty restaurants. The Tuscan Steakhouse was hit and miss. Some of the food was quite good but some things we did not care for. The Red Ginger, which served Asian cuisine, was fantastic. Loved everything we ate there. We also made use of the free room service a number of times. The food was good and the service prompt. My husband is an early riser and likes to have coffee and orange juice when he first gets up so he had Room Service bring him that every morning. Then, later we would head up to breakfast. At 4 pm, there was a semi-formal tea served each day with little sandwiches, desserts and tea with a classical quartet playing music. Very delicious and relaxing. Alcoholic beverages are one of the few things not included in your cruise package. You can pay by the drink or purchase a package that covers all your drinks for the duration of the cruise. The package was pricey – over $800 per person – so it might be better to pay by the drink depending on how much you would drink over a two week period. We did not make much use of the various lounges and the bar area preferring our room and veranda but there seem to be a lot of people who did. There was shipboard entertainment but nothing that enticed us although others found it enjoyable. I did attend two afternoon lectures on days at sea which were quite interesting. The library was well stocked with books and you could choose any book and take it your room. When we booked the cruise, our package included free wireless, pre-paid gratuities, and five free shore excursions each. The choice of free excursions is limited to basic excursions. But, there are higher level excursion categories, such as, Oceania Choice, Oceania Exclusive, Artist Loft, Culinary Discovery, and Food and Wine Trails – all for a higher price. We signed up for Scenic Villages of the Sapphire Coast, Countryside Victoria, Devils and Roos, Fox II Nature Sail, and Nelson Sightseeing. I added one Oceania Choice excursion, Nature's Wonders Wildlife Safari, as well. We were very disappointed with the Countryside Victoria and Nelson Sightseeing excursions – not worth the time. Devils and Roos was to a wildlife park which was basically a family run zoo but the tasmanian devils and the kangaroos, which you could get close to and pet, were worth the excursion. The Fox II Nature Sail was nice, except for the annoying music played by the boat captain, but we were able to see the world's smallest dolphins, Hector's, and little blue penguins which made the trip worthwhile. And the Nature's Wonders trip was fantastic – the beautiful New Zealand coast line, the little blue penguins, baby seals and ATV ride were well worth the price. We think it would have been nice to have some excursions geared to specialty groups (other than food and wine) such as golfing or birding. We ended up booking our own golfing and birding excursions ahead of time which worked out well but you have to be careful to make sure you make it back on board the ship before it departs. Boat departure time and the last shuttle bus or tender back to the ship is always posted as you leave the ship. If you miss the ship, you have to find your own way to the next port of call. The crew and staff on the boat were ALWAYS friendly, courteous and helpful. Even when you met a staff member in the hall, there was always a “hello” or “have a nice day”. Staff in the Terrace Cafe, which was a buffet, would quickly come to your aid when you were holding a plate or two and trying to navigate back to a table, especially in heavy seas. Room cleaning was done each morning and in the evening there was a turn down service with chocolates on the bed. Every evening we received an information sheet describing the next port of call, or if at sea, a schedule of onboard events, such as lectures and entertainment. Oceania should be commended for how efficiently they got people on and off the ship for embarkation, debarkation and for all the shore excursions. Everything was so efficiently organized with well placed signage and staff nearby to guide guests through the process. We were never confused or uncertain where to go, what shuttle to get on, where to wait, etc. Additionally, we never had to stand in long queues for our excursions. We just sat in the lounge area until our bus number was called and off we went. Getting on and off tender boats was easy with plenty of staff to help those who needed it. Couple of things we didn't like: 1) TV reception was good but limited. Basically, we had several American news channels – MSNBC, CNN, Fox News and I think, BBC – that were usually broadcasts from the previous day. There was one channel that seemed to show older episodes of American shows and three movie channels. There was a schedule in the room for the movies shown for the entire trip but it wasn't always accurate and there were few movies we recognized. Many seem to be lesser known and independent films. Still, we did find something to watch in the evenings and a few that were extremely good movies. 2) Wireless was available in the room and throughout the ship. However, it was often difficult to get and stay connected. And, for each room, there was only one wireless account so only one person in a two person room could be connected at the same time. This was sometimes annoying but we were able to work things out by taking turns. 3) We wish we had longer time at some of the ports of call but we realize that would make the cruise longer by a few days. That would have been okay with us! Except for the few things mentioned above, we LOVED this cruise, the Sirena, its staff and crew, the ports of call, the food and service, and the whole cruising experience. Oceania advertises that it provides luxury cruising and we certainly felt that it delivered. We can't wait to try another Oceania cruise in the future. Read Less
8 Helpful Votes
Sail Date: April 2017
Having taken three previous excellent cruises with Oceania (on Regatta and Nautica), we jumped at the chance to book a trip to see Australia and New Zealand aboard Sirena, a so-called "sister ship." Little did we know that Sirena ... Read More
Having taken three previous excellent cruises with Oceania (on Regatta and Nautica), we jumped at the chance to book a trip to see Australia and New Zealand aboard Sirena, a so-called "sister ship." Little did we know that Sirena is apparently the ugly sister of the bunch. We booked our trip in early February, 2016, and, since our desired Penthouse level was not available, we booked a suite on level 7, and were placed on the wait list for an upgrade to a Penthouse suite (level 8) at that time. Because of serious overbooking by Oceania, we never were able to secure the upgrade, and I can forgive Oceania for that problem. What I cannot forgive them for, however, is the way the overbooking problem was handled. Numerous passengers we spoke to were offered cash rebates (we heard of one couple offered $17,000 cash plus a free trip on another Oceania cruise if they would drop off the trip; offer received while couple was in Sydney; others received lesser offers to downgrade and/or drop off trip.) I had tried on numerous occasions to obtain a portside room, figuring our previous trips with Oceania would curry some favor, but we were not allowed at any point to enter such a request. When they made a request of us to downgrade our suite, my response was quite terse: "You made your bed--now sleep in it!" This ship does not measure up to either Nautica or Regatta, either in quality of service or quality of food in the main dining areas. (The premier dining rooms [Toscana and Red Ginger] are excellent, however.) We experienced surliness on the part of a couple of waiters, and a couple also reeked of tobacco while serving us in the Grand Dining Room. Most servers were pleasant and helpful, but we've never experienced the unpleasant attitude of a handful of service personnel such as we experienced on Sirena. Since we've always previously stayed in Penthouse suites (~322 sq ft), it's hard to compare with the smaller 7th-level suites (216 sq ft). These suites seemed almost claustrophobic, leaving very little room to unpack. As one of our traveling companions noted, "where else can you sit on the toilet with your feet in the shower?" (This is not an exaggeration, by the way.) Excursions are hit-or-miss. It is strongly suggested that participants read descriptions very closely, as many excursions have similar features (particularly gardens). Entertainment is typical of a 650-passenger ship--nothing great, eminently skippable, or, if one is easily amused, a way to postpone early bedtime. There is no lack of activities on board to entertain almost anyone: trivia, bridge, table tennis, putting contests, bingo, and more (most on a daily basis). The ship is definitely oriented to a 60+ age group, and children are few and far between (there are virtually no activities oriented toward them.) Would we go again? Absolutely not, for two reasons: 1) the ship was terrible (by way of comparison) and 2) we've seen Australia & New Zealand once, which was a great experience, but once was enough. Read Less
7 Helpful Votes
Sail Date: April 2017
We chose this cruise because of the destination and our prior cruises with Oceana. While our cabin was good, our cabin attendant was usually no where to be found. The food was a disappointment, especially the 2 upscale restaurants. At ... Read More
We chose this cruise because of the destination and our prior cruises with Oceana. While our cabin was good, our cabin attendant was usually no where to be found. The food was a disappointment, especially the 2 upscale restaurants. At the Tuscan Steak our steaks had to be sent back and at The Red Ginger fod was returned and service was lacking. It was a chore to get our wine bottles we had previously purchased. The entertainment was just so-so with mostly dancing and singing. The entertainers were talented but more thought should have been put into the staging. There was a comic we walked out on who was not even a little funny. Shore excursions were poor with only a couple worth the time. Way too much riding in a bus and little fun things to do. On one we rode 30+ minutes to a cheese maker who said we were cancelled and had nothing for us except we could walk around the store and purchase products. This cruise taught us not to us Oceana's shore excursions. WiFi was included in our package but was useless. If we had been paying more for it we would have wanted a refund. I don't understand why the ship can't update the wifi service. There were several large groups on the ship and it seemed the service was geared to them and not the other passengers. There were times areas would be closed for their use. This was our 10th cruise with Oceana and we are not sure if they are changing their service or if this was a one time event on this ship. Read Less
5 Helpful Votes
Sail Date: April 2017
We chose this cruise based on our satisfaction with 3 previous Oceania cruises and for this cruise's ports of call. There were high points and low points during the cruise, unfortunately with too many lows. The main problem was too ... Read More
We chose this cruise based on our satisfaction with 3 previous Oceania cruises and for this cruise's ports of call. There were high points and low points during the cruise, unfortunately with too many lows. The main problem was too much time at sea due to the 2-day crossing of the Tasman Sea plus a 3rd day that was onboard ship when it visited Milford Sound enroute to the east side of NZ. The seas were often rough, and Sirena (as one of Oceania's smaller ships) really didn't cope well with the rolling waves even once we reached the Pacific Ocean side of New Zealand. Oceania's cuisine continued to be excellent, although we couldn't enjoy several dinners as the ship was rocking and rolling. Red Ginger remains our favorite, as it was on Marina and Riviera. The Tuscan Grill is also good, but we thought the menu succeeded better with its grill selections than its Italian ones. Although we had previously cruised on the same-sized Regatta, and later cruised on Marina and Riviera at the concierge level, we found Sirena's concierge level cabin to be too small for our comfort. The small bathroom and tiny shower were especially disappointing. We also encountered a problem with air and water leakage from wind and sea spray coming into the cabin due to an improper seal around the veranda door. Some neighboring cabins also had the same problem. Internet service was free (at least for us), but it was spotty at best, and often non-existent. The problems were likely due to the ship's frequently isolated location as well as the demand from many passengers trying to access the internet at the same time. I wonder how other cruise lines deal with this issue. The best aspect of the Sirena cruise was certainly all the attentive staff who provided excellent service throughout, especially for room maintenance and restaurant service. We have been consistently impressed by service on Oceania cruises. Our main lesson learned from this cruise it that we won't be booking again on Sirena due to its small size and the cabin-related problems that we encountered. Read Less
8 Helpful Votes
Sail Date: March 2017
This was our fifth cruise with this line and we were in the minority. Most passengers we met had enjoyed many, many more. Service is attentive. Our circumnavigation of Australia provided us with diversity in choice of ports. We ... Read More
This was our fifth cruise with this line and we were in the minority. Most passengers we met had enjoyed many, many more. Service is attentive. Our circumnavigation of Australia provided us with diversity in choice of ports. We appreciated the shuttle buses to the city centres. Unlike other cruise lines we have used, Oceania has a nice bistro where you can get speciality coffees and not have to swipe your card-a pleasant experience, and the place was always busy. There are nice sofas and chairs for your comfort. You don't have to buy bottled water or soft drinks, either. I hate the hard sell of other lines for soft drinks and coffee. The negative is the tiny bathroom with the tiny shower for tiny people, They don't appear to have been updated since Sirena's inclusion. Oceania's shore excursions are expensive. It does, however, provide information to go it alone and a local representative was available at the gangway. The lectures we attended were very interesting. Not sure yet when we will cruise again but, depending on the itinerary, it will be wih Oceania. You can't beat their beds and pillows for comfort-slept like a baby. Read Less
Sail Date: March 2017
Wonderful cruise on a nicely remodeled ship. This was our 28th Oceania cruise and we cruised in an owners suite. The suite is totally remodeled - it now has two rooms with a separating door. Great for room service breakfast. Our butler ... Read More
Wonderful cruise on a nicely remodeled ship. This was our 28th Oceania cruise and we cruised in an owners suite. The suite is totally remodeled - it now has two rooms with a separating door. Great for room service breakfast. Our butler brought breakfast each day without disturbing us. Outstanding closet space and six foot wide shower.The itinerary was fantastic!! All suites now have showers - no more tub/shower combos. Having Red Ginger and Tuscan steak as the two specialty restaurants was really wonderful. We ate 28 of our 34 dinners in one of the two specialty restaurants. The other 6 were in the terrace cafe. Jacques (at lunch) needs a total revamping of their menu. Oceania needs to make the GDR (Grand Dining Room) more like the original menu with just a few specialty dishes from Jacques. The new concept does not work for us - and stopped us from eating lunch in the GDR. This used to be one of our favorites. We also enjoyed the "Smile" string quartet very much - and listened to them almost every evening. Read Less
5 Helpful Votes
Sail Date: March 2017
We chose the cruise around Australia because of the itinerary. We loved this ship, which is the same as the three other smaller Oceania vessels. The entertainment was good to excellent, using Aussie talent as we cruised around the ... Read More
We chose the cruise around Australia because of the itinerary. We loved this ship, which is the same as the three other smaller Oceania vessels. The entertainment was good to excellent, using Aussie talent as we cruised around the continent. Dining was wonderful, as usual, with excellent food in the Grand Dining Room as well as the specialty restaurants. We used private tours, so I cannot comment on the ship tours, but we heard positive responses from other travelers about them. Embarkation was slow, but this was the fault of Australia, not Oceania. We had a "A" cabin, which I would substitute for a "B" cabin next time on the smaller ships of Oceania because there was nothing special about being in concierge versus a balcony cabin. Cabins are small but nicely appointed and our cabin attendants couldn't have been any better. The staff is well trained and professionally friendly. We enjoyed the specialty restaurants, especially Red Ginger. I miss Toscana, which was merged with Polo to form the Tuscan Grill. It was successful as a meat and seafood venue, but I missed the pasta of the day and emphasis on Italian food that Toscana offers on the other ships. However, other travelers loved the blended restaurant, so it's a matter of taste. We were able to book extra times in Red Ginger, being flexible and willing to share tables with other passengers. Be aware that there are no facilities for children and we've seen very few on Oceania. The typical passenger is older, well traveled, and looking for new ports and adventures. We are longterm Oceania travelers and were very satisfied with our trip. We've already booked our next adventure. Read Less
Sirena Ratings
Category Editor Member
Cabins 4.0 3.8
Dining 5.0 4.3
Entertainment 3.5 3.3
Public Rooms 5.0 4.2
Fitness Recreation 4.0 3.7
Family 1.0 3.7
Shore Excursion 4.0 3.1
Enrichment 2.0 3.5
Service 4.5 4.4
Value For Money 4.0 3.5

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