2 Helpful Votes
Sail Date: August 2019
This was our 5th cruise so we had lots to compare the Magellan to. As it was cheaper than our usual cruises we didn't expect it to be as good as it was. We booked though a local bus company (J McGinley coaches) who picked us up ... Read More
This was our 5th cruise so we had lots to compare the Magellan to. As it was cheaper than our usual cruises we didn't expect it to be as good as it was. We booked though a local bus company (J McGinley coaches) who picked us up practically at our door and returned us home immediately on disembarking no airports or hanging around a great plus for the holiday.Embarking and disembarking was super fast and efficient and our cases were at the cabin with an hour. The Magellan is older and not as glitzy as some we have been on but we really enjoyed the cruise. The fjords are magnificent and we saw lots of magnificient scenery both on excursions and while sailing on the ship. Food : we managed to get a table for 2 in the Kensington 2nd sitting and we thought that the food was excellent. Small portions but lots of courses and it was like fine dining every night. I loved their consomme style soups we had a different one each night - very high standard. Our waiters Menino from Goa and Kwang from Burma were very charming and looked after us well . I opted for the lobster thermidor one night at £16 extra and it was lovely. We don't like dressing up for formal evenings ( a thing of the past thankfully on NCL who we usually cruise with ) so we ate in the buffet on formal nights. The food wasn't as good as in the dining room and was mostly too cold . The buffet in the evening ends far too early at 8.30 . Our 2nd sitting dinner was only starting then so why so early? The staff in the buffet were no overly helpful they watched me struggle to carry chairs to an empty table and didn't offer to help. Breakfast, lunch and afternoon tea were good but often hard to find a table. They had smoked duck for breakfast quite often amazing! Its a nice touch that they bring around canapes after 10 to the bar area but the calamari is inedible hard and tough . One night they put on a Magnifique buffet at 10.30 with all sorts of starters, salads, suckling pig and desserts but it was too late to enjoy and just after dinner surely this would be better at lunch time? Drinks : We opted for the premium drinks package which included our gratuities and felt we got good value with it although the drinks prices were very reasonable compared to other cruise line . The big negative we had on the Magellan however was the bar service , it was awful, we always waited at least 15 min to get a drink often much longer and frequently had to go to the bar to be served ourselves. Surely they can do away with the need to sign for each drink as well as swiping the guest card. Any other cruise we have been on the card was swiped and that was it , the signing slowed down the whole process . The bar waiters were a bit laid back too and were in no hurry to serve and if you went to the bar to order often just ignored you. The Taverners and Sinatra lounge were the slowest .This is an area Magellan needs to address. Safety Drill The safety drill took far too long it needs to be better organised and more efficient other ships we have been on do it in 15 min. We enjoyed the entertainment , the comedian ( can't remember his name was excellent) and the Broadway night was very good. Abba and We will rock you were not so good but shows lasted less than an hour which was just right . The cabins were fine plenty of room to store our luggage but the walls were very thin when our neighbours had their TV on until 3.am we heard every word of it . Nina our stewardess looked after us well . One thing I really dislike about CMV is that they overlap cruises. We were disembarking in Dublin some guests got off in Liverpool but new guests also got on to start a new cruise.This spoiled our last night as we didn't have our usual dining room table or sitting so opted for the buffet which was chaotic with all the new guests having to eat there . Also the bar closed before dinner from 6.30 to almost 7.30 while the new guests did the safety drill just at the time for our pre dinner drinks. I have listed a few negatives but overall it was a great cruise the disembarking and tendering ran well and we loved our excursions . We didn't really avail of the sunbeds and pool as the weather was cool. The day time activities weren't very good I think the older people would have liked Bingo and we would have likes more interesting talk relevant to the area instead of talks about African animals . We would like to do Iceland and the Faroe island with the company next . Please do away with the outdated dress code we had formal ,informal and causal evenings let everyone wear what they want when they want please and have more tables for 2 not everyone wants to eat with the same group every night Read Less
1 Helpful Vote
Sail Date: July 2019
We had a super time onboard the Magellan. Staff were amazing and always smiling. Thr food was fantastic, always hot, plentiful with lots of choice, afternoon tea scones were amazing everyday and the evening meals in the restaurant were ... Read More
We had a super time onboard the Magellan. Staff were amazing and always smiling. Thr food was fantastic, always hot, plentiful with lots of choice, afternoon tea scones were amazing everyday and the evening meals in the restaurant were superb served by a lovely waiter. The ship was always clean and the itinerary was brilliant. There were activities if you wanted to join in, crafts and cinema on the days at sea. We used the gym a lot on the boat too which had enough machines to help burn off the copious amount of food eaten. Norway was spectacular, it helped that we had such good weather, even in Shetland on the way over! There are a lot of bad reviews on here, however moaners love to find something to moan about and rarely give praise in my opinion! My main gripe (apart from said moaners onboard) is the need for some new tender boats, they are in need of an upgrade! A few of the outdoor areas are maybe looking a little tired and a couple of nights of the main entertainment were not really our thing (other entertainment was available) however none of these effected our holiday, we thoroughly enjoyed it and would definitely use the ship again! Don't let the moaners put you off unless you are one yourself!! Read Less
Sail Date: July 2019
We were a group of six friends on the Scottish Isles 8 night cruise from Newcastle finishing somewhat bizarrely in Liverpool. Embarkation was extremely fast and painless. We are gold members and have priority boarding but everyone was ... Read More
We were a group of six friends on the Scottish Isles 8 night cruise from Newcastle finishing somewhat bizarrely in Liverpool. Embarkation was extremely fast and painless. We are gold members and have priority boarding but everyone was boarded quickly. As soon as the car pulled up our luggage was taken and we never saw it again until it was in our cabin. We have been on 4or 5 CMV cruises and enjoyed them all but predominantly on some of the fleets older ships. Whilst the Magellan is not new it is in good condition very quiet and stable. We were upgraded to a superior inner room so didn’t have to row on this trip(we always choose the voyager guarantee and have never failed to get a decent cabin. The food was very good even if the portions weren’t huge but after 5courses I had had enough. We all had a drinks and tip package which I thought was exceptional value. The house wines were ok and all the usual branded spirits available though it seemed odd to me that some coffees were chargeable. We tended to use the main dining room for dinner/ lunch and the bistro for breakfast. We tried the main restaurant for breakfast but the service was too slow for us. The entertainment does seem a bit like a lot of singing and dancing but in different costumes each night but it was light and reasonably proficient We had a comedian for two nights who was OK. He clearly had been doing cruise ships for some time and his material showed this. We weren’t onboard much during the day so didn’t take advantage of the other activities onboard. We won the quiz on the first night but quit while we were ahead. First port was Dundee where we saw a quite a large exchange of passengers. Weather was good so we strolled ashore visited the Discovery and the new V&A (great outside but much wasted space inside) but an enjoyable hour and a half. We also visited Broughty Ferry Castle which was worth a visit. Next stop was Shetland where the weather was a bit wet but we still managed a significant Lerwick town trail walk which now includes Jimmy Peres’s House from the Shetland TV series. Next stop was the Faroes where we had a 35 minute shuttle bus ride to Torshaven which was interesting in itself. We enjoyed another walk around the town looking at some of the older properties with their distinctive grass roofs. An enjoyable day out. Orkney was our next stop in cloudy weather. We have been to Orkney a couple of times so dint see the need to visit scara brae which we would have if it had been our first visit. We were fortunate to witness what seemed the wedding of the year at the cathedral. We also witnessed the “ blackening” of another engaged couple which seemed to involve sitting in the back of an open truck which friends covered in molasses, gunge etc roaring around the town making a lot of noise. The poor groom to be was cling filmed to a stone cross in the churchyard but was freed before the wedding party arrived. A beautiful day and we arrived in sunny Skye to be tendered ashore to meet up with our prearranged tour bus. This was a private tour (sky mini bus tours)for the six of us (£42 each ) and it was really excellent. The beautiful weather helped as did the two knowledgeable locals who did the driving and guiding. We stopped at all the usual sights some of which were quite busy it being a Sunday and having excellent weather. We had a lovely lunch in an old hunting lodge called Flodigarry House which also had Flora McDonald's house in the grounds. The bus dropped off at the docks for our tender. - an excellent all day trip. Next stop Belfast in mixed weather. Here we enjoyed the hop on hop off bus (we negotiated £50 for six old fogies!). We did the full tour then got off at the Titanic exhibition which was excellent. That took a couple of hours but I really enjoyed it as it was a lot to do with the history of Belfast rather than just the sinking and subsequent recovery of the ship. It even included a mini Disney like shipyard ride. On the bus watch out for low hanging branches as my pal had his glasses and heating aid knocked off!!! Then on to Liverpool. Disembarkation was not so smooth due to not using the Ships tannoy to tell you what was happening ( it could be that as we were docked the ship was not allowed to so not to disturb the locals) it meant passengers were constantly querying why they couldn't leave the ship, pa better presence with better communication would have sorted it. There were some anxious passengers needing to catch a train/coach who were left in the dark. A very enjoyable cruise with excellent food and service - pity about the weather!!! Read Less
3 Helpful Votes
Sail Date: June 2019
Actually chose this cruise due to an engine failure on one we booked. Interesting ports around the Uk where few other ships go. Though this is an old ship from Carnival, it was well maintained and clean. Had an inside cabin on deck seven, ... Read More
Actually chose this cruise due to an engine failure on one we booked. Interesting ports around the Uk where few other ships go. Though this is an old ship from Carnival, it was well maintained and clean. Had an inside cabin on deck seven, and was larger than those on Crystal! Food was surprisingly good, especially the dinners in the restaurants. Restaurants were also open for breakfast and lunch and were expertly staffed. Great place to go if one wants to beat the crowds at the main buffet. Drinks were well priced, and did not include a tip. One could actually get a pint of larger (German) for 3 pounds 60 pence! Tours were also top notch. Payment for these were from 40-70 pounds. Only problem I had was with the crew members that were not involved with the passengers (stewards-wait staff, etc) Many could not understand English-tough to communicate with. Read Less
5 Helpful Votes
Sail Date: June 2019
This was our first, but hopefully not our only, cruise so we have nothing to compare against. As first-timers I will say one thing firstly: the instructions given each day were a great help and all the things I worry about (not knowing ... Read More
This was our first, but hopefully not our only, cruise so we have nothing to compare against. As first-timers I will say one thing firstly: the instructions given each day were a great help and all the things I worry about (not knowing where to go or what to do) turned out to be nothing to worry about at all. Your hands are well and truly held to ensure you know where you need to be and when. Embarkation was very quick (20 minutes from drop-off outside Newcastle Passenger Terminal to being in our cabin). The cabin was 4119 and was more than adequate for our needs. The ship has a slightly dated feel to it but is clean and bright. Large bars and public areas meant even at the busiest times it didn't feel cramped. We stuck to the Bistro (buffet) and the "Speciality Restaurants" as we're not formal-wear people. The food was flawlessly good. The "Speciality Restaurants" are really "pop-up restaurants" requiring reservations within part of the Bistro's area. The service and food there was absolutely wonderful. The arrival into ports was handled well and it was far easier to walk on/off than I'd expected. We had one anchor port on the itinerary (Lerwick) but they managed to dock in the end so can't speak to how good/bad the tender process is. The main issue was due to our fellow passengers (of a certain age and thus of a certain speed!) which did mean we took to walking out rather than wait for shuttle buses which would take forever to board or get off. We went on two excursions (Jewels of the North in Akureyi and Loch Ness in Invergordon) both of which were well-organised though suffered from similar "speed" issues as the getting on and off the ship did! We went to a few shows, activities and lectures. The shows were extremely well done and the show area is spacious with comfortable seating (lots of leg room which is very important to me!). The activities (quizzes, "gameshows") were amusing enough though we avoided the Knit and Natter due to concerns we might get too over-excited ;) (In all seriousness there was plenty to do for all personalities!). The lectures... weren't so good. One of the speaker's lectures were so full of errors I was able to spot them and I wasn't an expert on their subjects. The other had blurry photos and film which seemed pointless given the lack of quality. Service was great in parts (the restaurants), okay in others (we had a few mix-ups happen around our welcome package which were eventually sorted and refunds arranged without us asking so all was well) and bad, for the most part, in bars. Even if just 6 tables were in use out of the 40 or so available in a bar, you'd be lucky to get successfully served once every 60 minutes. Needless to say this meant we never woke up with a hangover! I'd hold special praise for our room steward and her colleagues on our deck. They were not just always polite when we passed them in the corridor but remembered us and engaged us in personal greetings. Our room was kept immaculately throughout our trip. Overall the positives far outweighed the negatives and we had a really enjoyable two weeks. We'll certainly be cruising again and CMV will at least get consideration when we come to planning our next trip. Read Less
6 Helpful Votes
Sail Date: May 2019
Having read previous reviews we were worried about going on our first cruise. Please make your own mind up. We live 20 minutes away so embarkation was efficient and quick. No waiting around in airports for hours. Our room was bigger than ... Read More
Having read previous reviews we were worried about going on our first cruise. Please make your own mind up. We live 20 minutes away so embarkation was efficient and quick. No waiting around in airports for hours. Our room was bigger than we expected with plenty wardrobe space, tea and coffee making facilities and as part of our VIP package complimentary wine and several bottles of water. Sepnash our cabin steward was always friendly and cheerful even though he worked extremely hard cleaning our room at least twice a day. We tended to have breakfast in the waldorf restaurant which was always fresh with plenty choice. You didn't even have to make your own toast as there was always someone to do it for you. Lunchtime we tended to eat from the grill bar which was basically chips, burgers and salad. However there were plenty of others places to eat with plenty of variety. Evenings we ate in Kensington restaurant with themed nights including Greek and italian. Daytime entertainment was basic but a quiz at least once a day but for what we paid we couldn't grumble. We went to A few shows which we enjoyed and there was always entertainment on in the other bars including a pianist and duo. We loved Norway with bergen being our favourite destination especially the funicular railway. The views from the top were spectacular. We did the hop on hop off bus but this was a waste of money as we could walk everywhere as bergen is so compact. We booked 2 trips to Glamis castle and Flam railway which were both good. While we were in Flam we visited the micro brewery which we really enjoyed and if you like beer tasting this is well worth a try. Read Less
10 Helpful Votes
Sail Date: April 2019
First a little context: We started cruising nearly 30 years ago, doing CTC, Costa, MSC, Princess cruises, Ocean cruise Lines, HAL, then after a 25 year break returned to it 4 years ago and since then we have done Oceania, Azamara x3, ... Read More
First a little context: We started cruising nearly 30 years ago, doing CTC, Costa, MSC, Princess cruises, Ocean cruise Lines, HAL, then after a 25 year break returned to it 4 years ago and since then we have done Oceania, Azamara x3, AmaWaterways, Celebrity, Marella Dream, FO x2. This was our first time to the Fjords and, wow, what absolutely stunning scenery. The weather was absolutely perfect, not a drop of rain and barely a cloud in the sky. Embarkation/Disembarkation Very efficient. The cases were being taken out of the car before the engine was even switched off. We were called forward at our allocated boarding time of 12, spent about 15 minutes queuing, all the formalities were done really quickly and onboard we went and to our cabin, which was ready. No glass of fizz though. Nina, our cabin stewardess whizzed us through all we needed to know, by which time our cases had arrived and we were good to go for lunch which was being served around the ship. On disembarkation we had to leave the cabin at 7, assemble in our allocated lounge at 8.30 and we were called off at around that time. There was a queue of around 15/20 minutes for the shuttles back to the car park. Tilbury is a really quaint little cruise terminal and it was delightful to sail from there. Cabin We had a forward outside ‘superior’ cabin on Deck 6. Nice picture window, although pretty filthy (as were all of the windows although we did see crew trying to clean them with lowered hoses)! Cabin was small and plain, but adequate. TBH most cabins seemed much of a muchness in terms of size. Kettle and supplies were provided but no fridge. No complaints about the bathroom and the shower was fine. Oh yes, the toilet did stop flushing from time to time, which was a bit awkward first thing in the morning, but was fixed quite quickly. I wondered if it was because, unusually, the toilet paper was pretty thick and luxurious?! Quickly moving on, we had no particular issues with noise or vibrations, the aircon was rather noisy though and could only be turned up or down, I suppose you get used to it, but I did find it a little warm at night. The bed was comfortable and the extra half-pillow used on the bed instead of a cushion got a gold star from me. Extra pillows and duvets were stored in the wardrobes and all looked clean and fresh. My one gripe was that the bottom sheet was stretchy cotton, which had that ‘bobbly’ kind of feel, OH didn’t even notice though. The flatscreen TV showed various channels including BBC and Sky News plus 2 films a day. Ship Yes, it’s an old ship. The decoration and furnishing is quite basic but it’s clean. It’s not quaint and charming, but it is small, you can sit inside and see from one side to the other, you know that you are at sea. There are lots of little outside areas to explore. However, a number of these are smoking areas, including the outdoor heated area by the pool! 2 of the whirlpools were open during our trip, and towards the end the pools were filled with freezing water which looked really murky. Not very inviting! Food Before we sailed, I was having grave misgivings about this area. But I suppose that the half a stone I put on in a week is an indicator that my fears were groundless. There are 2 main restaurants, Kensington and Waldorf, which operate 2 sittings for dinner. Both serve up 5/6 course evening meals. Portions are not huge but I felt that the quality was pretty good. Plenty of fresh vegetables and meat that looked like it had come from an actual animal. There were also themed nights – Greek for example where the waiters dressed up and did a bit of Greek dancing, and Italian. All in all a bit of fun! We had requested a table of 6 late sitting, and were put on a table of 8 with just one other couple. It wasn’t a problem though, the other couple were lovely and eventually we arranged ourselves so that we could all look out of the window at the stunning scenery passing by. For breakfast you could opt for cabin service, free if you just wanted drinks and croissants/toast or £10 to include cooked breakfast, self-service in the bistro, hybrid waiter / self service in Waldorf or full service in Kensington. Now, I don’t really do buffets for hygiene reasons but the full service restaurant was really slow so we mostly ate in Waldorf where there was an excellent egg/omelette station in addition to the other breakfast goodies or the served dish of the day such as egg benedict, smoked salmon and eggs or corned beef hash. The breakfast spread was pretty good to be fair although the fruit juice and coffee were undrinkable. A similar system was in operation at lunchtime, with full service lunch in the Kensington. When the weather permitted there was also an outdoor grill, serving hotdogs, burgers and chips on the pool deck and, my particular favourite, a pizza station in the buffet, open from 11 til 5, perfect for a late lunch on a port day. The pizza was absolutely delicious and I think primarily responsible for my alarming weight gain. Afternoon tea is served in the buffet at 3.30. This was a complete bunfight, with people dipping their spoons into huge bowls of cream and jam after having started to eat their tea en route from one buffet station to another, licking their fingers as they went. There is no late-night buffet, but canapés do circulate in the lounges, including tasty little samosas and spring rolls, infinitely preferable! A word or two on the ‘speciality dining’. We did the ‘Chef’s table’ which was a ‘reception’ with the restaurant manager and the chef, photographs, a quick galley tour with the chef followed by a 10 course menu with wines and dedicated waiter. The cost of this is £60pp, discounted if you have already taken one of the drinks packages. There were 8 of us in a private area and it was such a excellent evening I would thoroughly recommend it. This is not ‘pushed’ very much around the ship, so if you want to do it, you have to put your name down with the Restaurant manager and, if they get enough interest they will send you an invitation. We also went to the curry Fusion restaurant – which was an area of the buffet separated off. This costs £15, discounted once again if you have the drinks package. I was a bit reluctant to do this because to be frank, the congealed dishes of curry they were displaying at the entrance to the buffet on the day we boarded hardly looked appetising. You get a plate of mixed appetisers, a rolled up popadum, rice and breads plus one main course and some very sweet desserts. Delicious! Entertainment There was the usual range of daytime activities, quizzes, craft classes, lectures. In the evening, there were 2 shows at 7.15 and 9.15 which meant that second sitting guests had to go to the show before dinner. Not my preferred arrangement, but the reason for this was that the singers often had to perform again in the lounge at around 10.30. The show team, 4 singers, 6/7 dancers worked hard with very limited costumes and virtually no sets. There was a small live orchestra though. I thought the shows were ok, not exactly West End standard, but then I often don’t think much of them!. The guest artist was a comedian who did shows on 2 nights, I gave the second show a miss. Most of the action after the show took place in the Capatain’s Club lounge. Usually there was some kind of ‘gameshow’, hosted by the CD then cabaret by one or more of the singers followed by a DJ who managed to put a dampener on any dancing and send everyone to bed! There was limited entertainment in the other bars in the form of sets by a pianist and a pianist/violinist duo. The CD didn’t seem to do an awful lot, other than host the gameshow and say a few words at the end of the production shows, and was not very visible, but perhaps he did a lot behind the scenes. Service This area was admittedly a little variable. On the one hand, our waiters in Waldorf for dinner were excellent, as good as any anywhere. OH was on a special diet and well looked after with the next day menus and so on. On the other hand, it was often difficult to get served in the bars. All good things come to those who wait, but sometimes you had to wait a very long time. Our cabin stewardess was efficient and made us a mouse towel animal on embarkation. The only towel animal we have ever had! I think they said that there were 42 nationalities of crew, some of the service staff didn’t speak perfect English, maybe that was something to do with it plus the fact that the ship was full. Fellow passengers There was a very high proportion of first time cruisers onboard and a lot of passengers came from the Kent/Essex area. Everyone was very friendly and there was very little moaning going on! Top notch! This was an adult only sailing with passengers from their twenties to their eighties, with the average age probably mid fifties. Read Less
5 Helpful Votes
Sail Date: March 2019
Having read so many bad reviews about Magellan we were very surprised and delighted that we enjoyed our cruise so much. The ship was a proper old fashioned, lovely vehicle and so much nicer than those ghastly things which look like a block ... Read More
Having read so many bad reviews about Magellan we were very surprised and delighted that we enjoyed our cruise so much. The ship was a proper old fashioned, lovely vehicle and so much nicer than those ghastly things which look like a block of flats on a barge. We found our cabin very adequate and it was kept scrupulously clean by our delightful steward Putu. Shower was excellent and endless clean towels. The food and service we found to be excellent and lots of choice and everything very crisp and fresh. We found all staff very very kind and helpful and cleanliness throughout the shop was faultless. We were not very interested in entertainment as we love sea watching and sky watching and reading so could entertain ourselves.The ship seemed very buzzy and fun though if one wanted entertainment. We would have liked more information about where we were at sea and maybe maps. We were not very happy with one of our excursions and found staff not very able to deal with this and the other people who complained. Dealt with now. A small complaint about an altogether great value and very very lovely cruise. Cannot wait for the next one already booked. Read Less
1 Helpful Vote
Sail Date: March 2019
This cruise itinerary was great plus there was an excellent deal for solo passengers. I booked an inside and was upgraded to an outside cabin, L shaped beds, but a reasonable size, with shower, a decent size. It was set up for someone with ... Read More
This cruise itinerary was great plus there was an excellent deal for solo passengers. I booked an inside and was upgraded to an outside cabin, L shaped beds, but a reasonable size, with shower, a decent size. It was set up for someone with mobility issues, extra handles in the shower room and a pull down seat in the shower, but these didn't get in the way at all. Shower/hair gell and conditioner were in two containers in the shower plus small bars of soap were provided. A kettle with tea/coffee was provided in the cabin plus a TV (but no BBC world service just a French channel giving news in English?). There was no daily newspaper to catch up on the news available as I had always had on other ships. The first two days was open sitting at dinner time with no allocated table which a lot of people didn't like (I didn't mind), then I was allocated a table but given the time of between 6-8 pm so after people joining at different times, my table agreed a time for us all to come, so that worked well. For a solo there were a lot of get togethers but I found I met a lot of people, just by chatting to whoever sat next to me. The jacuzzi was always sociable. I did a couple of ship excursions which were well managed, as you would expect, and priced reasonably £38 for a half day. The shows were ok and due to the numbers on board, there was only the one around 9pm, then another entertainment around 10pm. Quizzes were generally at 9.30 and 4pm and well attended (It was obvious some people do lots of quizzes as they regularly won). We didn't have a message from the captain at noon, which I enjoyed on other ships. There was one gala night (usual shake hands with the Captain, photo then into lounge followed by introduction to staff) and another evening termed 'elegant' the rest were casual though most men wore shirts and trousers and ladies smart trousers and tops, or dresses. Sea days there was usually a lecture (I found them so so) a creative writing session (this was great fun, really enjoyed this), deck games and a fitness session, plus the quizzes and other get togethers. Embarkation seemed a bit mixed, after an eleven and a half flight, I just wanted to get on the ship and it wasn't clear whether we had to take our own cases from the coach or not. Disembarkation worked well. I bought the Premier package before boarding which paid for gratuities, most cocktails and other drinks on board (not speciality coffees) and a small bottle of water. There was also a bottle of wine as part of this. This was reasonably priced and just made things easy for me as a solo to have a drink when I wanted. Read Less
26 Helpful Votes
Sail Date: October 2018
Back in May 2017, my wife and I decided to take a chance and booked to sail on CMV Magellan to see the3 Northern Lights. We choose this cruise because we liked the itinerary, the chance to see the Northern Lights and that it is a smaller ... Read More
Back in May 2017, my wife and I decided to take a chance and booked to sail on CMV Magellan to see the3 Northern Lights. We choose this cruise because we liked the itinerary, the chance to see the Northern Lights and that it is a smaller (and older) ship. We have sailed on 8 other occasions from Australia using P & O and Princess Lines and from Southampton using P & O. Apart from our first cruise which was an older ship holding around 1200 passengers the other ships had around 2,000 - 2,700 and they were crowded and busy on every public deck and eatery. We choose to purchase the premium package and found this financially very beneficial as we were given an upgrade from a guaranteed outside cabin to a superior twin outside cabin (6199) as well as including the tips and a couple of free bottle of wine. (We opened 1 bottle but preferred to drink in the bars so we left the other bottle unopened in our cabin at the end of the cruise. Embarkation We also choose the return bus ride from Victoria Coach station to get us to and from the ship. This was a good and cheap option as the bus took us straight to the ship for embarkation and as we had received an email that the ship would be sailing an hour earlier than originally planned (This was the first day after the change of time for daylight savings) and from a different wharf, we didn't have to worry knowing the ship would have to wait for us if we were late. Of course we were not late but as we were one of the last to arrive embarkation for us was quick and easy. We were through and on the ship within 15 minutes. Once on board we were given our cruise card and pointed to our deck and room which we had to find for ourselves. The ship uses a separate card for entry to your room which was disappointing that the cruise card couldn't be used to open your cabin door. So for the entire cruise we had to have our cruise card for drinks and a room card to get into our cabin. This was an inconvenience that we soon got used to. Cabin Our cabin no. 6199 was spacious we thought with a large window on the Starboard side. It had one of the best showers we have had on a ship with good strong flow and plenty of hot water that stayed inside the shower recess and did not go onto the bathroom floor and the mirror did not fog up!!! There was good closet space, although we did have to ask for an additional 20 coat hangers that were promptly provided. We hung all our clothes up and had 2 large empty suitcases that didn't fit under the beds so we placed them against the wall and that was fine. Even though we were at the back of the ship on deck 6, throughout the cruise we DID NOT have any strange smells in our cabin and the ONLY engine noise we had was when the ship engines started up or slowed down to pick up the pilot and this would last only for about 20 minutes but was not too obtrusive. It didn't bother us. Ship Naturally we explored the ship and like every other ship we have been on the layouts are very similar with bars, showroom, general entertainment areas, public areas, dining areas, photography, shopping and pool and deck areas. The main restaurants, a small cocktail lounge, table tennis and shopping areas (Small and limited in stock compared to other ships but we found some items that we bought) were on deck 8. On Deck 9 were the bars (plenty and all good) and other drinking areas, small casino and a coffee lounge. Deck 10 had the bistro and main deck area which was rarely used during our cruise due to the time of year and some weather conditions on some sailing days. The ship was easy enough to get around and while some may say the colour scheme may be outdated it was all good and functional and did not detract from our experience of an older ship. Some people would be excited and call it "retro" it depends on your perspective. Entertainment. After reading ship reviews and watching some you tube videos on the showroom entertainment we were worried as it didn't look exciting. How wrong we were!! The 4 main singers CAN sing and sing very well. The only observance I would say is that not all of the songs they sang I thought best displayed their voices and the ad-libbing by the males between songs needed to be improved. There is also a 6 piece live band that accompanies the singers who were FANTASTIC! I will make special mention of the violinist who played many solos and accompanied a pianist in one of the cocktail bars as he was OUTSTANDING!! One of the singers had her own night singing opera. She was fantastic and received a standing ovation. This was the last night of the cruise and she is spectacular singer. The dancers were also great and in particular a couple of the male dancers did some outstanding Russian dancing moves. The costumes were very colourful and exciting. Sometimes the choreography was a bit basic but overall there were some of the best shows we have seen on a cruise ship. On four nights we had 2 comedians, one was funny enough for me while the other one was probably past his best, but did say 2 funny lines when he did an adlib. Overall we looked forward each night to the shows. Activities & Guest Speakers The only activities that interested us were the Guest Speakers, The Star man talking about the stars and the Northern Lights was very fascinating and passionate about his studies, The Whale man was a bit dry for me and the craft person, we weren’t interested in. The shipboard activities weren’t to our liking much except some of the quizzes, although I didn’t think it was good when you self-marked your own quiz. The late night entertainment was reasonable at times but again the ad lobbing by some of the singers when hosting wasn’t good at all. The disco for us was also a bit disappointing as the music wasn’t always to our liking. But for other passengers, the game shows were well attended to and they obviously liked them. The cruise entertainment director David was fantastic and full of energy and new when to take the Mickey out of passenger contestants. His personality and style helped make the cruise! Around the bars, the music and singers were good and relaxing. Passengers were dancing and enjoying listening as we did to the pianist and violinist in the Hampton’s Lounge before and after dinner. The captain was seen regularly walking around and talking to passengers. We had a chat to him when someone we were sitting with thought he was a drinks waiter and asked him for a drink. The Captain was the most approachable and friendly Captain we have had on any of our cruises. He had a personality, told some jokes and we congratulated him on his steering of the ship through the hurricane winds. He then explained what he did and why he did it and the ships ability to cope in simple terms. The Captain also told us that during his previous 16 trips to Alta in Norway he had never seen the Northern Lights until this cruise. He also said that many of his visits to Norway were during the warmer months. Dining We dined each evening in late session in the Kensington Restaurant placed on a table of 8. We had marvellous table guests and we all got on very well. This helps to make a cruise if you dine with people you get on with. We had a lot of laughs and good conversation. Each evening the 6 course meals were delicious and filling. The variety and quality for our meals were outstanding. For me it was hard to choose which main meal I wanted so I would ask our waiter each night for his recommendation and to surprise me. He did very well and I enjoyed all of my meals. Our drinks waiter was also very good having my glass of red waiting for me each evening. The waiters were very popular on our table. We had breakfast and most lunches at the Bistro. We found if it was very busy just wait 20 minutes and there would be plenty of tables. The food quality and variety was reasonable here without being outstanding. Sometimes they were short of coffee mugs or replacing meals but serving so many people this can happen and you just wait a few moments. I will say that I didn’t like the breakfast sausages. To me they didn’t taste too good but, most of the passengers were eating them. The Cruise, Ports and Excursions. To us the Magellan has character and charm and is not busy with too many passengers. It is easy to get around and even though we travelled through a Gale Force 11, 120kmph Hurricane winds with 7-9 metre waves for 20 hours on our first full sailing day, WE LOVED OUR CRUISE. We later spoke to the Captain on his remarkable handling of the ship during the hurricane winds. He told us that he knew the capabilities of the ship and that it could take plenty more before it became a concern. He said he had the ship listing at 60 degrees to tackle the winds as the ship could go to an 85 degree list safely. He also said that land during this time was still over 150 miles away so he would have to have gone further into the winds to go to a port and the n the remaining itinerary would have to have been changed to allow us to return to England on time. We have no problems on the decisions he made that day. The Ports we visited were wonderful with Bergan being our favourite. Alta came second because even though it snowed in the morning and we had heavy cloud all day and the tour guide said we only had a 47% chance of seeing the Northern Lights, we still saw them. The tour guide took us out at 8.00p.m to a secluded place about 55km inland and there we had a clear sky and for 2 hours we witnessed the magic and dancing lights. This was a highlight of the cruise. When we returned to the ship the Lights were still showing over the ship but not as bright as we saw them on the excursion with no town lights to distract. We also saw wild reindeer on the road as we travelled on the excursion. The coldest place we visited was the North Cape. At minus 3 and with horizontal bitting wind this was invigorating. All of the ports we visited had good and very good points of interest for us and we were glad we visited them. We saw many sights that we had never seen again and the snow-capped mountains, Fjords and wildlife was spectacular. When we booked our excursions we thought they were a bit pricey but checking local Norway websites for private tours we found the ship tours were very reasonable and value for money. Norway is an expensive place to visit with a small paper cup of instant coffee and a small coke costing 84 Krone (about 17 Australian dollars or about 8 GBP) Disembarkation For us travelling on the cruise line bus to Victoria Coach Station disembarkation was quick and easy. The ship docked at Tilbury around 8.15a.m. and we left the ship on schedule at 10.05a.m picked up our bags and got onto the bus and even though it was Remembrance Day (11/11) we had an easy drive into London, travelling over Tower Bridge, and were at Victoria by 11.30 a.m. We did see other groups waiting to disembark were running over an hour late but did not know why. Summary In summery we had a great time, we didn’t suffer any sea sickness and would easily travel on Magellan again. While I have read some other reviews of this same cruise I understand that everyone has their own expectations and experiences and any review is subjective. However, you do need to remember that this IS NOT a 5 star party ship, it is an older ship and that must be taken into consideration. You can either look at events as disappointing or you can look at them as an adventure. Looking back and at the time we thought the hurricane was an adventure to experience and say we did it. (I hope that we don’t have to do it again) My point is once you see things in a negative light it makes it difficult to enjoy the positives. The cruise, ports and excursions exceeded our expectations and as such we had a great time. Read Less
5 Helpful Votes
Sail Date: October 2018
This was a mixed bag. I would love to give five stars, I think I should and I will explain why in a moment. Having been on the Marco Polo and loved it I was worried that i might not enjoy the Magellan as much and, if I'm honest, I ... Read More
This was a mixed bag. I would love to give five stars, I think I should and I will explain why in a moment. Having been on the Marco Polo and loved it I was worried that i might not enjoy the Magellan as much and, if I'm honest, I still love the Marco Polo but there was nothing I disliked about the Magellan it's just different. A bigger vessel which means more walking, which I find difficult, but it didn't stop my enjoyment of being at sea. This was a multi generational, themed cruise. Two things I said I would never do but for the most part the children were a pleasure to be with. I saw no bad behaviour at all. Another plus for me was the number of different nationalities on board, so many interesting conversations. The downside came with the first excursion, to Paris. We knew we would have some free time but we were dropped in the most expensive, and probably busiest area for traffic for three hours. The majority stayed in the area as the traffic was horrendous with no notice at all taken of Pedestrian crossings. The coach did not pick us up where we were told we had to get on by standing in the middle of a dangerously busy road as the driver's side was facing the pavement. There were many more pluses I'm pleased to say but all on our coach agreed that the Paris trip was an ordeal and badly managed. The cabin an inner was very comfortable and our Steward very attentive. Entertainment was hit and miss, the Magellan singers and dancers were very enjoyable. There was an Irish folk trio on 2 nights with more or less the same songs the second time and a comedian we could only watch for ten minutes, it was dreadful, but that's just my opinion of course. The Cricketers and Nick Hancock were always approachable and as someone who knows nothing about cricket I still enjoyed their company. Now the reason I wanted to give 5 stars but can't as several people were genuinely scared in Paris either of being lost or knocked down. There was a raffle on behalf of the the Lord's Taveners with several prizes, the first being a Cruise donated by CMV. Never having won more than a bottle of wine in a raffle we had no expectations but, and I still can't believe this, we won the Cruise. Not a three night mini cruise that we thought it might be but an 11 night British Isles Discovery Cruise. To say we are thrilled is an understatement and we can't wait. If it had been a less chaotic Paris excursion I would have had nothing really to complain about but I really believe, given that families with young children were also with us, that not enough thought was given to the area where we could be left to our own devices. A too short time aboard the Magellan, Crew were brilliant, Magellan's own entertainers and the Cruise Director gave their all, and thank you CMV, we can't wait to come back. Read Less
22 Helpful Votes
Sail Date: July 2018
Chose because it went from Liverpool- and went to Iceland. Never heard of the company before, got half price deal and hoped for the best..we cruised with P and O once and started noticing differences early on, but what the hell the ... Read More
Chose because it went from Liverpool- and went to Iceland. Never heard of the company before, got half price deal and hoped for the best..we cruised with P and O once and started noticing differences early on, but what the hell the itinery was what I wanted. The Magellan was a bonny ship, she did well in some 4metre swells and strong winds -we had 2 ‘choppy’ nights..Cabin kept ship shape by a lovely steward Lola, what a credit to CMV..no issues with inside cabin, suits us fine. Dining -early sitting in Waldorf -all evening meals there, lovely waiters. I witnessed people mocking the staff, laughing behind there backs and non stop whining. Get a grip not in the Empire now - the people on our table were not like that fortunately. I was really angry and went to see the head guy - he was grateful for our support for the staff. I went for scenery, sunsets, whales, dolphins and to see more of the most stunning island ever. fortunately I did not go for the entertainment, sorry guys and gals it was poor. jimmy carlo was ok, nice chap .. I feel it was all aimed at over 70s, music, acivities on board -the lot. The staff were great on the whole, in Reception 1 chap and Marta good , rest very unhelpful. I have no complaints -but please get a patisserie chef, those school dinner tray bakes were not for me..loved all the fruit and Elganos pizza -best grub on the ship.. Stops at Dublin and Orkney, so hot we were suntinged each day..fab -did not use the trips booked our own hop on hop off bus tour.and Orkney we visited an aquaintance. Faroe isles,-poor weather,..shame Iceland-stunning visited east, north , west then south.. Cannot enthuse enough about Iceland, would have liked better weather ,and more whales but thats life. Only used Blue Lagoon trip with CmV it was great,lovely local people driver and narrator. Rest of time did our own thing... Puffin Express 1 hour of puffin watching was brill, whale watching trip poor, they tried so hard but sea state rough and only 2 fins in 3 hrs. Iceland incredibally dear, but its stunning , eco minded people at one with nature and they believe in little people living in the rocks...they will do for me.. I loved the cruise, you get out what you put in, and we met ace people on our Waldorf table - wonderful.. No kids on cruise, would I go again with CMV yes, I took so much from the trip and had lovely chats whilst scanning the oceans for sea creatues...life is what you make it.. Thank you to staff and bridge crew...I have early onset Parkinsons Disease and cruises I find easier to cope with..And more manageable for the condition . Ps used onboard wellness centre -very good Read Less
13 Helpful Votes
Sail Date: May 2018
Our intention - my wife and I - was to cruise leisurely on a ship which was neither very large (ocean going) nor very small (such as on a river cruise), to visit places we had never been to, and where we would otherwise never have ... Read More
Our intention - my wife and I - was to cruise leisurely on a ship which was neither very large (ocean going) nor very small (such as on a river cruise), to visit places we had never been to, and where we would otherwise never have visited. We had excellent food, prepared to a very high standard served by (mostly foreign, but English speaking) waiting staff who were polite, and convivial at all times, with 5 course (plus tea or coffee) evening dinners. We were given a choice of dishes for all courses, and at the booking stage were given options for tables of 2,4,6 or 8, and 1st or 2nd sittings. AN ENORMOUS BENEFIT was the attention paid to my wife's dietary problems, as she has lactose intolerance and cannot eat onions. There was a meeting held soon after we sailed for all such passengers to discuss this, and the catering staff could not have been more accommodating. We had lifeboat drill early on the cruise, but fortunately this was not required to be put into practice! The ratio of crew to passengers was very satisfactory, and members of the crew spent much time cleaning handrails, etc., and there were many locations on board for hand-cleaning liquids to be used voluntarily. Staff also "stood by" at entrances to eating areas as a matter of course. We had a choice of excursions at all ports, but in all honesty the standard of local courier/guide did vary, but not sufficient to upset us. There were evening shows in the ship's theatre (which suffered greatly from "restricted view" columns), but we still enjoyed the presentations. Art and Craft demonstrations were available on most days, and lectures on relevant subjects - such as Peter the Great, Catherine the Great, the Romanovs and the Russian Revolutions - all added to our interest. The only drawback - sufficient to reduce a five star rating - was the sound from adjacent cabins. [Remember the joke about 4 houses in a terrace, and some one sneezes in No 1 and in No 4 some shouts "Bless You!" it was almost like that!] Again, fortunately, it didn't affect our sleeping (but it could have done!) THIS IS SOMETHING WHICH NEEDS TO BE ADDRESSED in my opinion. We were not alone in this attitude. But overall a very enjoyable cruise. Read Less
13 Helpful Votes
Sail Date: May 2018
We chose Cruise & Maritime because will live near to the port so very little travelling time & we were on a buy one get one free offer. We have been with Thomson cruises before & prefer a small ship. After reading some of ... Read More
We chose Cruise & Maritime because will live near to the port so very little travelling time & we were on a buy one get one free offer. We have been with Thomson cruises before & prefer a small ship. After reading some of the negative reviews on here I was very apprehensive but I can only say we had a great time & would sail on the Magellan again. We were impressed with embarkation at Newcastle we were on the ship in 15 minutes & our cases were at our cabin door. We had been upgraded to an outside cabin on deck 5 it was a good size very clean good quality bedding & towels. At times when at sea there was odd noises I took ear plugs with me I take them wherever I go & that helped. I did complain about one particular noise & the staff did check the next day if it had gone& it had. After a few days you get use to the various noises. The Magellan is a very friendly ship with a happy crew we felt very comfortable & meet some lovely people the food was very good we ate in the dining room for our evening meal we were looked after very well & enjoyed catching up with the other guests at our table. We ate in the bistro for our breakfast & Lunch both had lots of choice & were very tasty, i enjoyed an omelette cooked to order every morning. We took out the premium drinks package & we thought it was excellent value. We enjoyed the entertainment each evening the orchestra with a violinist & saxophone player was very good & went to some of the activities on offer & the cinema on sea days. I did not visit the spa but the people who did said it was very good. On 2 evenings there were extra buffets one was Chocolate & the other a grand buffet both were excellent. we enjoyed the ports we visited especially Bergen we did not book any excursions we had a good look round ourselves. We were sad to leave as we really enjoyed ourselves the disembarkation ran very smoothly. I think you have to try the ship your self and make your own mind up & not take the negative reviews too seriously. we are looking to book a Baltic cruise with C&M next year. Read Less
6 Helpful Votes
Sail Date: April 2018
I always wanted to visit Norway so after I saw the advert for this cruise that was it. Travelled alone but met some great people (hi everyone off table 85) Done the cruise, now thinking of coach holiday to Italy!! Back to the ship ... Read More
I always wanted to visit Norway so after I saw the advert for this cruise that was it. Travelled alone but met some great people (hi everyone off table 85) Done the cruise, now thinking of coach holiday to Italy!! Back to the ship - cabin great, plenty of room, opted for a superior outer cabin, well it was the fjords. Plenty of good food. Shows we're OK, put on a few good musicals. Very clean ship, always a member of crew around waiting to spray your hands with antibacterial gel. After getting to Tilbury boarding the ship was very well organised, Went straight to our cabins and cases were bought to you very soon after boarding. Treated myself to a visit to the on board hairdressers, I was very impressed it was even cheaper than my hairdresser at home. All in all it was a great experience so if your thinking of doing this cruise go for it, it's not the biggest ship but people who have been on the larger ships say they preferred the Magellan, but obviously its an individual choice. Read Less
1 Helpful Vote
Sail Date: March 2018
Wanted to see northern lights in Iceland but was way to expensive to stay in Iceland. Cruise was a cheaper and nicer way to travel plus saw faroes, shetlands, orkneys and London as a bonus. Traveled from Canada to Amsterdam to meet ... Read More
Wanted to see northern lights in Iceland but was way to expensive to stay in Iceland. Cruise was a cheaper and nicer way to travel plus saw faroes, shetlands, orkneys and London as a bonus. Traveled from Canada to Amsterdam to meet cruise. So... great ship for older people, very wheelchair and handicap assessable. Crew where constantly cleaning ship to prevent outbreaks which I came across on other cruises. Crew where very friendly and food was for the most part nice. ( would definitely recommend on ship restaurants to buffet.) Breakfast at buffet was not the best. Sausages ,bacon , eggs under cooked. Tea time was very enjoyable, Cons Not a lot of stores on ship, but my husband liked that. Planned on board events could have been better organized. Could not participate in some limited person art classes as people showed up super early and sign up list was ignored. Had some price problems with new drink package but was resolved. Disembarking was messy as it bottle necked at the one exit. Pros Older people... no kids. Rooms where nice and clean. Interesting events. Reasonable price trip. Read Less
3 Helpful Votes
Sail Date: February 2018
I chose this cruise because I wanted to see the Northern Lights. Also because years ago I visited Norway and loved it, so wanted to revisit. The shore excursions really lived up to expectations, perhaps with the exception of the visit ... Read More
I chose this cruise because I wanted to see the Northern Lights. Also because years ago I visited Norway and loved it, so wanted to revisit. The shore excursions really lived up to expectations, perhaps with the exception of the visit to the slate museum, when I wished I had chosen a different trip. However disembarkation was often really crazy, with stairs blocked for several decks up, and everybody wanting to leave at once. People going ashore under their own steam should have been asked to wait until the booked trips had left. I was a bit disappointed with the Reception staff. Having enjoyed the Lights two nights running from the deck of the ship, I wished I hadn't booked the shore excursion to see them, which cost over £100. I asked Reception if I could swap, to be told that it was too late, and if I didn't go I'd still have to pay. I felt that was rather abrupt. I enjoyed the meals in the restaurant; but seating provision in the Buffet was inadequate. I also became increasingly irritated by the waiters in the Buffet who are so quick to remove plates that one can hardly finish! Also they tend to patrol around, making me feel as if I was being invigilated in an exam. One other irritation was the constant 'sanitising' with horrible disinfectant liquid. I have eczema and my hands were raw at the end, as my hand cream was useless against this harsh stuff. Many people will not find these things a problem at all, so don't let my minor gripes put you off, the Northern Lights and Norway are truly stunning. Read Less
7 Helpful Votes
Sail Date: January 2018
The itinerary for this cruise was very appealing - not many cruise ships sail up the Amazon, and the price was extremely attractive: 42 nights for under £2k (inside cabin), or around £2.5k (sea view). The boat is old, but having ... Read More
The itinerary for this cruise was very appealing - not many cruise ships sail up the Amazon, and the price was extremely attractive: 42 nights for under £2k (inside cabin), or around £2.5k (sea view). The boat is old, but having cruised on some of the biggest ships, I found that the Magellan is small enough that you soon get to know your fellow travellers, and many of the crew (who were generally very helpful and friendly). We had force 9 storms in the Bay of Biscay, and the ship pitched and rolled, but strangely enough very few people seemed to suffer drom sea sickness. I found the gentle movement of the boat in heavy seas quite relaxing! Unfortunately an earlier review draws attention to the problems with coughs and chest infections on this ship. We suffered the same problem. In fact we heard that 13 people died on this trip (unconfirmed, as the cruise companies naturally do not want this publicised), but we certainly saw hearses driving up to meet the ship in some ports, and enough rumours circulating around the ship to suggest the numbers were well into double figures. The medical centre seemed to be out of its depth and unable to cope - it is a private practice, so money seems to be the overriding motivation for them. We heard of passengers being lumbered with bills for thousands of pounds after their travel insurance companies declined their claim. It is interesting to note that the medical centre ran out of cough mixture after less then two weeks, and there is no on-board pharmacy, so buying even basic medication from them will result in extortionate charges being added to your onboard account. Entertainment was OK - we appreciate its difficult to do 42 consecutive shows on a limited budget. The entgertainers are very talented, and do their best. Lauren (Assistant Cruise Director) is particularly outstanding, and Tony (Cruise Director) did a great job of whipping up the entertainment, but he is now off to Australia to join the Columbus. There were some dodgy old-school stand-up comedians from the UK who should probably have retired years ago! Service in the restaurants was, I thought, outstanding. The food was a bit variable, but generally very adequate, with a good choice. The ship is kept very clean, so I think the infection problem is probably something to do with the ductwork - most people I met suffered coughs and sore throats, and I suspect germs are cirulating through the old piping. The on-board accounting system is outdated - posting an account under your door every two weeks, without even an envelope, is ludicrous. The staff at reception were sometimes a bit stroppy about dealing with errors (and there were a few.....). Cruising the Amazon was interesting, but at times a bit false. Boca da Valeria is a fake village where you will be greeted on arrival by scores of kids demanding money to take photographs of them posing with various animals. We saw a half dead catfish plonked on a table for all to see. Horrible. The 'indigineous tribespeople locals' (ha ha) will happily offer to take you up river to see where they really live for a fistful of dollars...... The rest of the itinerary was great, though the ship-bought excursions are very expensive, and you will do far better buying locally organised tours at the ports. But overall this ship has a good atmosphere, all the facilities you need and, if you stay healthy, you will have a great time. Read Less
7 Helpful Votes
Sail Date: October 2017
we wanted to try and see the northern lights at the northern tip of europe. The Magellans itinerary ticked all the boxes for us. We did indeed see the lights both from a shore excursion and from the ship's deck. it is a bucket list ... Read More
we wanted to try and see the northern lights at the northern tip of europe. The Magellans itinerary ticked all the boxes for us. We did indeed see the lights both from a shore excursion and from the ship's deck. it is a bucket list experience and were glad we did it. The service was excellent - staff worked really hard to make the experience enjoyable. nothing was too much trouble for them. The food was good although a little predictable, but choice in the bistro was somewhat limited. Seating in the Raffles area is limited and resulted in several long waits for a table. i don't know how they could improve this as there didn't seem any available room to fit in extra tables. The entertainment was good by both dancers and guests. The shore excursions were well managed and the guides were really well informed. All in all we enjoyed the cruise and would travel with CMV again. Read Less
7 Helpful Votes
Sail Date: October 2017
The date of sailing and port suited my family and myself. Slight hickup on boarding. Cabin was comfortable. Could be better with a kettle in the room. Dining room was remarkable. Staff were pleasant,friendly, professional and only willing ... Read More
The date of sailing and port suited my family and myself. Slight hickup on boarding. Cabin was comfortable. Could be better with a kettle in the room. Dining room was remarkable. Staff were pleasant,friendly, professional and only willing to help. We had a cold and they willingly provided honey and lemon at dinner.All the meals were of a high quality and most tasty and flavoursome. We had the best lamb curry which was prepared by the executive chef. On the whole, we had a wonderful time and will travel on the ship again.We tried to have meals in the restuarants as it helped to save time finding a table. Choice of meals were wide ranging and special diets were catered for. Entertainment was adequate during the day and evening shows were wonderful. Exiting the ship was made simple by friendly staff and there was a shuttle bus provided for one of the cities visied. All the cities were wonderful, as well as the trip. Read Less
6 Helpful Votes
Sail Date: September 2017
Chose to cruise the Fjords for 7 days. After reading reviews was not expecting the ship to be up to much, but to our surprise it was a lot better than reviews we had read, having been on P&O, Royal Caribbean cruises in the past we ... Read More
Chose to cruise the Fjords for 7 days. After reading reviews was not expecting the ship to be up to much, but to our surprise it was a lot better than reviews we had read, having been on P&O, Royal Caribbean cruises in the past we thought we would like to go to the Fjords on a cheaper cruise for 7 days. We arrived at Newcastle on the Friday night after a 250 mile trip from down south to make sure we would arrive on time at port on the Saturday. After parking our car at port terminal, all cases removed and not seen again till you reach your cabin. The terminal is well laid out not to big, but we did not have to wait long before being called up to book in, very efficient and not much hanging around, then hop on bus to cruise ship. When on board we were shown to our cabin on deck 5, cabin 5010, and to our surprise cases waiting outside our cabin, that the quickest they have ever been delivered. The cabin is big enough for two people with all the usual things, no tea maker though, cabin nice and clean and cabin steward was very efficient and nothing too much trouble for her. I must say the inside of ship is no way as bad as people make out, everywhere is clean and easy to find as ship is not to big. Lifeboat drill goes on a bit but very efficient. Breakfast was ok, with plenty of food to choose from, the usual breakfast fare. Lunch was also very nice with no complaints from us, plus we never had to cue for a seat, always lucky to find one. At night we were on 1st seating, 5.45, which was a little bit earlier than we were used to on a table of 6, all very nice people, and I must say the food was very good and waiters very nice and polite. We went to the theatre every night and thought the shows were good, singers were ok, but the the dancers were excellent and band was very good to, had a Scottish singer, comedian on for 2 nights, he was alright to. Other venues on ship for drinks and music were very good and well supported, had the drinks package, but found could not keep up with it, to get moneys worth, but if you drink a lot well worth the value. The only down side I will say against the ship was it was not very warm on the ship, plus when ship docked in ports in early hours of morning, you could here engine noise quite loud which woke you up for 45 mins. did not here any other noises, maybe higher up deck you are ok. Overall for the money you pay it was a good cruise, and the Fjords are beautiful and well worth the money, and the ports of call are lovely. I would not travel on Magellan again, because Newcastle is too far up for us to travel every time. But don't let that stop you if you live nearer, it is worth a try for your 1st cruise. Read Less
6 Helpful Votes
Sail Date: September 2017
This was the first cruise we've done with Cruise and Maritime. We also booked to go back on her in May next year for two weeks to Russia etc. I have to admit that we were a little worried that we would get on the ship and regret that ... Read More
This was the first cruise we've done with Cruise and Maritime. We also booked to go back on her in May next year for two weeks to Russia etc. I have to admit that we were a little worried that we would get on the ship and regret that decision, especially given the number of negative reviews on here. Thankfully, that was not the case. Like others, I have to admit that having sailed with a few other companies, there are definitely better cruise companies out there but those cruise companies are almost double the cost in some cases, so it is a trade off to be fair. If you can afford it, you probably wouldn't choose this company. However, I do think it is the cruisers that makes the cruise and not the company... As for the cruise, it had its good and bad points... Embarkation was quick and efficient. We were on board within 30 minutes and our luggage beat us to our room which was great. After a quick unpack we went for some lunch and a wander round. The ship was clean and conformed to the expected layout. We were on the same floor as the reception, not too far away from the lifts which was great. Then the first negative...the muster. Wow! What an utter farce. I've quite literally never seen anything like it. It was over an hour in total of us all sitting like utter idiots in the large theater, mainly due to a handful of missing cruisers, though why they could not progress everyone and deal with them in due course, I had no clue! The actual drill felt like a complete worthless waste of time and an exercise in ticking the box. Next we were dragged from the hall in single file holding the shoulder of the person in front, which to my mind was downright dangerous! We were then taken to the lifeboats and left to stand in the cold for another fifteen minutes. Its a miracle we all didn't end up ill! This experience did not give us the best, first experience. Then came the next shock at dinner. We were sat at a table with four other people and were told that we had to be seated in the same seats, with the same people, at the same time for the remainder of the cruise and it was not possible to change them. We were lucky, thankfully. We were sat with four friendly, amazing people, whom we have became friends with as a result so it was all good. To be honest it added a dimension to our cruise that we hadn't really experienced before. Normally we tend to keep ourselves to ourselves but I shudder to think how it would have been if we had not gotten along with them. The food was really nice and we always tended to eat in the restaurants whenever we were able. On this cruise it was more of a necessity than normal as there were never enough seats in the buffet area. You literally floated around like ghosts in a pack-man game before giving up and going into the cold to eat instead. It was insane up there so we stayed in the restaurants as much as we could. We purchased the £120 per week drink package each but found out at the end of the week that we could have bought the £39.99 cocktail package each and simply paid for our wine as required, since we only really drank cocktails and a single glass of wine with dinner mainly. There are a number of different kinds of drink packages so make sure you check them all out before buying the expensive larger one as you may find you don't need it. The staff were mostly OK. The cabin steward was friendly and did a good job and the waiters in the restaurants were friendly and talkative and very attentive even when overworked but the remainder of the staff were very hit and miss and could be a little rude on occasion. The entertainment was an exercise in ticking the box. It was unimaginative and downright painful at times to listen to if you have any kind of musical appreciation whatsoever. There was a nice pianist and violin player that did the rounds on the ship and they were very pleasant but the venues they were placed in were not large and could not accommodate many people. Norway was spectacular and no matter what ship you go on, you really must see it. The scenery is breathtaking and no matter what the weather it is awe-inspiring. We did the flam railway in Flam and I would say it is a must see. We even enjoyed the soggy waffles that were served cold with sour cream (I wasn't looking forward to them to be honest lol). In Bergen we did Grieg's house which was incredible. Don't do the ship excursion if you have good mobility as its about twice the price of doing it as we did. Walk round the scenic road out of the harbor and right into town (it takes about twenty minutes) and head over the bridge to the tourist information center, and from there you can catch a bus tour which will do exactly the same tour as the ship for much less. We had a large coach and there was only about 15 people on there. We had a lovely guide and lots of time to wander around on our own. You can even book it online before you sail. Going on our cruise from Newcastle was a first as we only live ten minutes from the cruise port. It was the most relaxed we have ever been at the end of a cruise. We avoided the rush that was the restaurant and simply went home for breakfast! We tried to book a taxi but found that we could simply wait in a line at the port and get one from there quicker. All in all it was a lovely week and a very relaxing holiday. We are very much looking forward to going back in May (though we are praying that they will have improved their muster procedure by then lol). Don't be put off by the reviews. I would simply suggest that you go with a reasonable expectation of what you have purchased and figure out what works for you. Just make the best of it instead of trying to change what doesn't work. Read Less
5 Helpful Votes
Sail Date: September 2017
The embarkation at Newcastle was seamless we were in our cabin 30 minutes after getting to the port with our luggage delivered to the cabin. The ship is getting on but is spotlessly clean. We had an inside cabin on deck four but it ... Read More
The embarkation at Newcastle was seamless we were in our cabin 30 minutes after getting to the port with our luggage delivered to the cabin. The ship is getting on but is spotlessly clean. We had an inside cabin on deck four but it was one of the biggest we have had and the bathroom was also large with a good shower. The staff both cabin steward waiters and bar staff were all excellent. The food was very good in the Waldorf restaurant. The buffet food was good but sometimes difficult to find a seat. The entertainment was good especially the comedian. The excursions were very good especially Norway in a nutshell from Flam. Disembarking was equally smooth. We thoroughly enjoyed the cruise and am already looking forwards to a Baltic cruise next year. We purchased the all inclusive drinks package which was great value at £17 per day each most drinks were available. Read Less
9 Helpful Votes
Sail Date: August 2017
I was actually on the Baltic cruise 10/8/17 but for some reason cant choose that date. Very few cruise lines offer single cabins at a reasonable cost (+25%) or sail from Northern Ports (I live in Scotland) - CMV offered both along with get ... Read More
I was actually on the Baltic cruise 10/8/17 but for some reason cant choose that date. Very few cruise lines offer single cabins at a reasonable cost (+25%) or sail from Northern Ports (I live in Scotland) - CMV offered both along with get together events throughout the cruise for single travellers. On other ships I have felt marginalised by the guests being mainly couples and often quite lonely - not the case at all on Magellan. The cabin (on deck 6) was of a good size with twin beds/king size bed (when put together). Lots of storage space and a good sized shower room. No kettles though which meant a trail up to the free hot water machine on Deck 10... only on the last few days did I discover you could have a jug of hot water delivered at no charge. The air con was noisy but otherwise a quiet cabin - those on lower decks tended to be noisy. The food was excellent and the Kitchen catered for my food allergy brilliantly. The food was not 'luxury' grade but for just over 2,000 for a 14 night cruise i didnt expect that. I was on the very early 5:30 sitting and did feel the miss of, unlike other cruise lines, no late evening buffet otherwise all OK. The entertainment was poor compared with other cruises, the singers good individually but whoever booked them could not have envisaged them singing together as whenever they did their voices just did not compliment each other. The acoustics in some of the bars was poor and made the classical musicians sound tinny - they were much better when in the main show lounge. Craft and other activities were plentiful and of a good standard - i enjoyed some writing and watercolours classes. I did think the port presentations were really dumbed down - if you want to know more I suggest you get a guide book or research in advance. Embarkation great - staff attitude very friendly/good service all very good EXCEPT the tours desk - beware they know nothing about the (over expensive) tours they are selling- I am disabled and needed to check accessibility and ended up on free port wifi doing it myself! Emailing museums etc. Magellan gives an authentic small ship - old style cruising experience with libraries and sun decks instead of wave pools and climbing walls - I liked it so much Im going again next year BUT Im going to book my own port tours! Read Less
20 Helpful Votes
Sail Date: August 2017
Wanted to see the Fjiords and a cruise out of Dundee suited us perfectly. We were very surprised at the cleanliness and overall appearance of the ship as she is getting on in years. The staff were extremely polite and helpful apart from ... Read More
Wanted to see the Fjiords and a cruise out of Dundee suited us perfectly. We were very surprised at the cleanliness and overall appearance of the ship as she is getting on in years. The staff were extremely polite and helpful apart from one female at reception who was a bit curt when we returned to see if our complaint of a noisy air condition unit in Cabin 7052 had been dealt with .We had put up with the noise for 2 nights and resorted to complaining. We were given another cabin despite being told by the CURT attendant that the ship was full and no other cabins were available. Quite a few gusts had a similar complaint about noise and our second Cabin 7135 was noisy as well with the noise coming from the Dining room Galley above. We put up with it but it marred an otherwise brilliant cruise.The food was excellent in the Waldorf Dining room and the Bistro food was of a good quality albeit a bit difficult o get a seat at times for Breakfast. Entertainment was average apart from the Comedian who put on 2 great shows. However bearing in mind the price of the cruise it was excellent value for Money. Both Cabins we had (both inside) were very big with spacious Bathroom and kept spotless by our cabin attendants. We visited Eindefjiord, Flam , Bergen and Newcastle before returning to Dundee. Best weather was in Newcastle with a mixture of rain and Sun in Norway.Overall an excellent trip but sadly we would not rush back on board Magellan due to the noise issue which was a common complaint . Read Less
Magellan Ratings
Category Editor Member
Cabins 3.0 3.7
Dining 4.0 3.6
Entertainment 3.0 3.2
Public Rooms 4.0 3.6
Fitness Recreation 4.0 3.2
Family 1.0 3.2
Shore Excursion 4.0 3.5
Enrichment 3.0 3.0
Service 4.0 3.9
Value For Money 5.0 3.6

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