2019 Cruisers’ Choice Awards
Get to know the best cruise ships in a variety of categories, based on member review ratings for cruises taken in the last year.

Best Small-Mid Cruise Ships for Service

Viking Sky
1 of 10 Best Small-Mid Cruise Ships for Service
Photo by Cruise Critic member ron47
Service on the ship is impeccable. Many members of the staff got to know us by name. The wait staff learned our preferred drink selections very quickly. The room staff also was very friendly and prompt.
Viking Sea
2 of 10 Best Small-Mid Cruise Ships for Service
Photo by Cruise Critic member Cyber Kat
In general, the customer service was the best I've experienced.
Viking Star
3 of 10 Best Small-Mid Cruise Ships for Service
Photo by Cruise Critic member BoysfromPhilly
Viking provides a high level of service with great attention to detail.
Viking Orion
4 of 10 Best Small-Mid Cruise Ships for Service
Photo by Cruise Critic member subdoc
The service on Viking is outstanding.
Viking Sun
5 of 10 Best Small-Mid Cruise Ships for Service
Photo by Cruise Critic member worldia
The Viking Sun is an elegant ship throughout and the service onboard is impeccable.
Crystal Symphony
6 of 10 Best Small-Mid Cruise Ships for Service
The food and service in all the restaurants (and we tried them all) was outstanding with a feeling of being spoilt by the very professional and attentive waiting staff.
Pacific Princess
7 of 10 Best Small-Mid Cruise Ships for Service
Photo by Cruise Critic member LorraineE
Service was excellent as always on Princess.
Azamara Journey
8 of 10 Best Small-Mid Cruise Ships for Service
Photo by Cruise Critic member MCasey123
The onboard service was exceptional, delivered with genuine care by the staff.
Azamara Quest
9 of 10 Best Small-Mid Cruise Ships for Service
Photo by Cruise Critic member frankiepgh
The highlight of the ship however was the service. The crew was attentive, professional yet friendly and went out of their way to assist.
Boudicca
10 of 10 Best Small-Mid Cruise Ships for Service
Photo by Cruise Critic member famwhite
This was a really good experience thanks to the great Fred staff and crew, interesting itinerary, good food and friendly fellow passengers.

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