9 Helpful Votes
Sail Date: April 2018
The reason I decided to write this review is to warn those people who privilege the rest and sleep at night to dancing and partying (I am not judging here, cruises are the right place for such things, just claiming my share of pleasure-the ... Read More
The reason I decided to write this review is to warn those people who privilege the rest and sleep at night to dancing and partying (I am not judging here, cruises are the right place for such things, just claiming my share of pleasure-the night's sleep): this is an old ship and there is practically no sound isolation. My cabin ( 11101 if i remember well) was exposed to very loud music to the point things were trembling each night from 23 till 1.00. Earplugs were not helpful. In this ship it is either one is lucky to have one's cabin far enough from the epicenter or not. Hospitality did not offer any sustainable solution either. Having paid about 4000 euros for three persons in a suite for a week's time, I really think it was a pitiful investment. This was a real shame, because on the whole the total experience was not awful at all. The club restaurant provided very friendly personalized service accompanied by quite acceptable and sometimes deliscious food. I could say Edd and Err saved our expeprience on the whole. Excursions, inspite of all the efforts of the guides, were not at their best, because the poor guides had to speak up to 4 languages which resulted in repeating one thing like where to find the toilettes and where to meet up to 4 times...Very little space left for cultural information. Spa on this ship is a joke and not worth a try, a shame again because it used to be a good part of a cruise activity for me and family. Finally, a valuable info for coffee lovers: traditionnally, on all Costa ships I travelled coffee is a very delicate issue: my point is, the americano they are offering in general service, is below human dignity, while the one in the bars is too strong for a morning. Well, I could order a cappucino, but I do not drink milk... My personal solution was to pack a little french press coffee maker and the brand I am used to. It could serve for a good verbal tea as well. Hot water is something one can always count on Costa company! The last but not least-many thanks to our cabin butler Yan for his perfect service and friendly smile. Read Less
4 Helpful Votes
Sail Date: April 2018
Well firstly the on board entertainment/activities was very poor from the last cruise I was on...the entertainment does not last long for people who don't do excursions...I got very bored on the ship...there is it enough music and ... Read More
Well firstly the on board entertainment/activities was very poor from the last cruise I was on...the entertainment does not last long for people who don't do excursions...I got very bored on the ship...there is it enough music and dancing at the pool area....some scheduledscheduled activities didnt even take place...the entertainmet staff is not engaging enough... The casino system is very bad with the ticket system ...one would think that money would be loaded onto your card..and like myself who was could unaware lost 60 euros cause i didnt print a ticket....and the casino couldn't even tell me who then took the ticket out of the machine ...I'm sure the casino staff are very aware of this over site and has collected many unclaimed tickets for them selfs...this ship is just about marketing on board to make me money off passsagers and less worried about the passengers enjoyment....the rule that all passangers sharing the all inclusive drinks package is a total indecation of this...my cabin partner was not a drinker so why do both need to make the purchase, I find that totaly unaceptable and gready of MSC to make more money... .other than that the ship itself is very good and the food is great.....and the lack of staff understandings English is not a good thing Read Less
3 Helpful Votes
Sail Date: January 2018
After reading some of the reviews we were wondering what we’d let ourselves in for. We needn’t have been concerned, the ship was lovely, spotlessly clean, cabin although a little smaller than most, was very comfortable, the staff ... Read More
After reading some of the reviews we were wondering what we’d let ourselves in for. We needn’t have been concerned, the ship was lovely, spotlessly clean, cabin although a little smaller than most, was very comfortable, the staff friendly and helpful. Plenty of entertainment.The theatre, and the Circe de Soliel were excellent. Although there were many nationalities on board English was the first language.The food was good, all tastes catered for in the buffet diner and specialty restaurants. Maybe a bit on the expensive side, but we were on holiday. The only disappointment was the weather. We enjoyed Rome, and Valletta.Barcelona and Marseilles were the proverbial wash out. We are going to the Caribbean next month so hopefully we shall find the sunshine there, again we go with MSC, although not the same ship. I’m not going to read any reviews before I go, as we had a very good experience last time I shall look forward to the same. Read Less
Sail Date: August 2017
We always book a nice veranda room but were lucky to be upgraded to the Yacht Club with a suite.....great room...concierge and staff couldn't have been more helpful...private butlers when ever needed. Fully stocked mini bar topped up ... Read More
We always book a nice veranda room but were lucky to be upgraded to the Yacht Club with a suite.....great room...concierge and staff couldn't have been more helpful...private butlers when ever needed. Fully stocked mini bar topped up every day for free, which along with the endless drinks package is always good......boat was on time to every port with long enough port stays to see the highlights of each town....variety of bars.....with a couple of fairly decent singers...... Yacht club fine dining was exceptional....overall an amazing 7 day cruise and relaxing time as it was after 2 weeks in Netherlands and before 5 weeks we were spending around Italy......was a little apprehensive prior to getting there as we have done 4 cruise but never with MSC..we were told they were "ok"...well id say more than ok....I would cruise with MSC anytime any where, especially on this boat. Regards everyone Westyfrompresty Read Less
6 Helpful Votes
Sail Date: March 2017
It was my birthday present from my husband so we chose a week long Meditteranean cruise! Brilliant from start to finish. The food was amazing, our cabin steward (John) was extremely efficient, and our waiter (Vincent Madavana) was ... Read More
It was my birthday present from my husband so we chose a week long Meditteranean cruise! Brilliant from start to finish. The food was amazing, our cabin steward (John) was extremely efficient, and our waiter (Vincent Madavana) was excellent! We found all the staff very friendly, nothing too much trouble. Could have stayed aboard when the cruise finished and done it all over again!!! We could not have found fault with anything, although we would have liked to have at least one bar where there was no dancing just music playing, as each bar there was there seemed to be dancing all the time (either ballroom or latin (not good if you don't know the dances, or don't want to dance, just to relax. All in all, really enjoyed the surroundings, the Jacuzzi and pool were also great to use, really did not want to come home. We boarded ship in Marseille where we stayed overnight at the Hotel Hermes which is a very good hotel in the old port, this is a lovely place in itself to visit, the rest of our visits included Barcelona, Valencia; Cagliari, Civitavecchia, and Savone; all of which were marvellous, the highlight of our trip being Rome! Will definitely go on another cruise! Read Less
12 Helpful Votes
Sail Date: January 2017
I embarked the MSC Splendida in Marseille on Jan 28, which was also the Chinese New Year’s day and so there was a sizeable contingency of Chinese passengers. It was actually the last night of the itinerary when I embarked, as the ... Read More
I embarked the MSC Splendida in Marseille on Jan 28, which was also the Chinese New Year’s day and so there was a sizeable contingency of Chinese passengers. It was actually the last night of the itinerary when I embarked, as the majority of guests had embarked in Genoa, so on my embarkation day I enjoyed the gala dinner and the show ended with the crew parade chanting ‘time to say goodbye’. Indeed this was the third time I cruised on this ship, similar itinerary, same class of cabin. One main reason was that I think MSC’s Yacht Club is among the best cruise experience I have had, the other was that there was not much of a choice of a European cruise in January, and I needed a cruise (now that I cruise virtually every month). Yacht Club was great because I like big ship facilities and activities, while within this ‘ship within ship’ I also enjoy a high-end service environment. The dinner tonight, the Gala, I had Foie Gras and lobster, and it was good to start the cruise this way if in a somewhat reverse order. Nowadays you can virtually choose to embark on any port of the itinerary. I chose Marseille (in theory the last port), despite inconvenience of the cruise terminal, because I wanted to stay there for a few days pre-cruise. Be aware that the embarkation port affects price due to capacity control, a good tip if you look for as better deal. The Terminal is not in town but a taxi ride from the Vieux Port costs only EUR20. The winter sea was not really rough but the ship rolls a bit the first night, and next morning we were in Genoa on a Sunday. Afterward the sea was smooth. The ports followed were Civitacecchia, Palermo, Valletta, and Barcelona, all popular ports of call. This is probably a very popular itinerary for the general cruiser, but as I have been to all these places several times I took a relaxing holiday. Indeed, the ship is my true destination. It is great that the weather was good almost the whole trip and the seas are not rough. Opinions on MSC cruises differ, particularly for North American guests. I note with interest that while last month on NCL most passengers are American and English, on this ship it is predominantly European but not particularly Italian. Thus English was the first language. But what Americans may dislike the ship for reason that it is not Americanized, this I as well as many Europeans consider it an advantage. For example, the food is very Italian, the true Italian way, not the internationalized or Americanized Italian. Not Hamburger and hotdog. It is strange that the ship’s only alternative paid dining venue is a Tex-Mex restaurant. The food may be good but the name in itself is to me a deterrent so even on a third cruise I have never tried it. I would say that the food is adequate for normal class passengers (I have tried the cuisine on Magnifica and Musica both do not have Yacht Club), and for Yacht Club it is very good. The service and atmosphere in the L’Olivio Restaurant is among the best at sea, of Silversea and Crystal standard if the food quality is less due to still a price difference. The Top Sail Lounge is great, and this is a venue open only to Yacht Club passengers. And on a warmer sunny day the buffet lunch on the 18 level outdoor terraces are memorable. These venues (including a private pool) and drinks and snack consumption there are free to Yacht Club passengers. Yacht Club boasts of butler service and they are true butlers. You have choice of newspaper, and this is not the 4 page A4 version but the photocopy in A3 of the whole of Daily Telegraph on A3 format, bounded and delivered every morning. No other ship, including Silversea and Crystal which are more expensive, delivers such service. The cabin is comfortable, the bath has a good tub and there is a walk-in wardrobe. In my opinion, Yacht Club is great value for what you pay and what you get. For me, a passenger that has cruised nearly 100 times over 30 years, I come for a relaxed holiday and the ports of call are of no importance to me. I had come to enjoy top service but also big ship facilities and spectacular shows, and I am not disappointed. The shows on MSC are among the best, a production show every night. There are, uniquely, semi-classical music performances on this ship and people enjoy it. HAL is the only other cruise line that performs classical music (on Eurodam). MSC is one of my favourite cruise lines if I want a big ship, and at Yacht I enjoyed first class facilities and services. MSC Yacht Club is among the first of ‘a ship within ship’ and other cruise lines are now doing similar. I will return. Read Less
8 Helpful Votes
Sail Date: June 2016
I wanted to try different company and I wanted to see different ports in the med.The cabin I had was inside cabin with a window was kept very clean,The dining restaurant and the buffet restaurant were excellent the food plenty and tasty. ... Read More
I wanted to try different company and I wanted to see different ports in the med.The cabin I had was inside cabin with a window was kept very clean,The dining restaurant and the buffet restaurant were excellent the food plenty and tasty. The staff was very nice my wife lost her hand bag and one of the cabin steward found it and handed it at the reception desk,Being a French speaking ship we wanted an excursion with English guide and the PR on the ship Irina Davydova went out of her way to help us and I want to thank her. For a ship over 20 years old it is kept very well and for the money me and my wife paid for the Cruise was more then worth it also the entertainment was very well organised with different things every night embarkation and disembarkation went very well and the security excellent on a good note Ice cream should be available at the buffet restaurant. Read Less
7 Helpful Votes
Sail Date: March 2015
A most disappointing cruise. We have cruised 10 times but this was the worst ever.It can only be described as a rip off.Every thing bought on the ship has a 15% service charge added everything ! In addition to the daily service charge ... Read More
A most disappointing cruise. We have cruised 10 times but this was the worst ever.It can only be described as a rip off.Every thing bought on the ship has a 15% service charge added everything ! In addition to the daily service charge which is compulsory. Another thing which irritated was that the only way you can have tea in the cabin is by room service along with the added service charge.Even all but the worst hotels have tea making facilities in the room these days. There was a coffee machine in the cabin but there was a charge of 1.50euros per cup (plus the service charge15%) To top it all there is a 15euros a day charge to sunbathe on the so called solarium which is just an enclosed deck. On the plus side the food is good although the service in the restaurant left a lot to be desired .It depended which waiter you got.Talking to other passengers it seemed most of them agreed with me. Most complaints were about the service charges put on the already very high prices. No more Costa cruises for us.they ought to all themselves Costa Fortune Read Less

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