3 Helpful Votes
Sail Date: August 2019
We chose this cruise because it went out of port canaveral with good dates before moving my son back into college at ERAU. Royal Carribean is usually pricier so we had not tried it before. I found a sale on this cruise so we decided to go. ... Read More
We chose this cruise because it went out of port canaveral with good dates before moving my son back into college at ERAU. Royal Carribean is usually pricier so we had not tried it before. I found a sale on this cruise so we decided to go. We had been on Carnival Splendor and Norweigan Breakaway before this cruise. Our time to board was 1:30 but we arrived at 11 and were able to board with no wait. It was so easy! We were able to bring 12 bottles of soda and 2 bottles of wine onboard with our carry on. We got wine glasses from room service by calling dining. Once on board we went to the windjammer buffet which was good. The included water, lemonade and strawberry kiwi water was good. We drink a lot of bottled water and we're a little worried but it was fine. Our sea pass cards were attached to our cabin door. That's how we received them. We had an inside cabin on deck 7 for 4 of us: me, my husband teenaged daughter & son. The cabin was enough room for all of us. It had a small sofa ,1 large bed and 2 pull down beds for the kids. I liked the sofa since it added extra seating when there were 4 of us in there. There was plenty of storage and a small safe. I do have to say it was tight in there putting away our clothes with all 4 of us in there. We should have done it 2 at a time. Luggage fit under the bed once it was empty. There is a small safe and tv. Shower was tight as I assume most are on cruises. It was tube shape with a semi circular door. Difficult for women to shave legs. Otherwise good. Muster deck is on the back of cabin door. We were confused at first by looking at our sea pass card location. It did not tell you what deck. Muster drill was hot since they line you up in a small area. I wonder what happens if you don't show up? We were told we had to wait for everyone and it amazed me the people strolling in last minute not even looking like they were late while we were dripping with sweat from the heat. The ship is beautiful and service was excellent. You are able to go all the way to the front tip of the ship (like Titanic movie) on deck 4 where the helipad was located. We were also able to see into the bridge by going through the serenity adult pool area (deck 11 I think) go outside on the left side and to the front of the ship. They had the shades closed in the evening but you could see right in the window during the day. I did like that they left chairs out on the deck at night. When we went on the Norweigan Breakaway they put all the chairs away at night which left no place to sit. We saw the ice skating show and comedian juggler which was excellent. We did not care for the musical show. Reservations were not needed for the shows. They had mini golf, basketball court, pool, water, Slides and a rock climbing wall which were included. The padi (virtual reality thing) was included but we missed our reservation on the first day and couldn't get another time. Payment was required for the escape room and flow rider (fun to watch). They also had ice skating sessions during specific times (bring long pants & socks). There were 2 pools 1 for all and the other was adults only (16 & older). They also had these nice clam shell beds in certain areas (hard to tell if anyone was in there without going to the side & looking right in). There was included frozen yogurt on the pool deck (help yourself) which was good. Choices were vanilla, chocolate & swirl wth both. We don't care for Nassau (doesn't feel safe) so we stayed on the ship. Perfect day Coco Cay was great. We loved the little island. Best part is that there is no tender. You walk right off the ship but don't forget your sea pass card. You bring (sign out) towels from the ship and can exchange them if dry ones are needed. There were enough chairs and umbrellas for all. We didn't need to rush to the island to get chairs. They have trams but it is certainly walkable. They have some shopping and hair braiding. One section was not open yet. I believe it will open in December. There were 2 beaches. a lagoon area/beach with less waves a giant pool with a beautiful bridge and a swim up bar with music. There is also a splash zone for kids that was included. Beach was beautiful even though it rained a little while we were there. There were many jelly fish maybe because it was late August. Food was just ok. Same buffet type food as on the ship. They have a snack shack with mozzarella sticks, chicken sandwiches and funnel cakes that I thought was better than the buffet area. You had to pay extra for the water park: the water slides and wave pool. You even had to pay $18 for a floating mat if you wanted it. Had to pay for balloon ride, zip line, and any excursions (kayak, wave runner etc.) ( commercials are misleading- I originally thought everything was included) We did have a great time even without all the pay extra activities. Before the cruise I had read many reviews which mentioned bad food. I usually will read the reviews and ignore most of the negative comments since more people write a review to complain rather than say how great something is. I should have listened to the bad food reviews. We were very disappointed in the food. I have to mention that we did not partake in any of the restaurants that you pay extra for. I feel we are paying enough for the cruise and the included food should be good. Maybe not gourmet but Good enough that you enjoy going to the dining room. Unfortunately, just like many reviews said the food was not tasty. We did not enjoy it. We did go to the dining room every evening. The texture on much of the food was off and it just did not taste good. It was comparable (even worse) to dining room food on our Carnival Splendor cruise. When we went on the Norweigan Breakaway I have to say the food was good in the dining room. We looked forward to going to dinner. Breakaway even had home made crepes every evening in the buffet area made to order. The buffet on Mariner was a buffet - ok except for breakfast which was awful the first morning. It was also packed & difficult to find a table in the morning. The rest of the cruise we ate breakfast in the main dining room and it was better than the buffet but not great. If you go on Mariner eat breakfast in the dining room. Buffet hours were also limited so there were times when it was not open. Promenade cafe is open 24 hours so you can get sandwiches & pizza here. It is included. Also early bird coffee is available. Unfortunately, I would not go back on Mariner of the seas soley because of the food. Getting off the ship was a breeze. We had our luggage in the hallway outside our cabin before 11 the night before. They give you tags to put on it. Elevators are crowded/busy on the last day so I would not carry off my luggage. We had limited continental breakfast in the main dining room and then waited for our number to be called. Walked off the ship to the facial recognition, easily found our luggage which was separated by number and went to the car rental shuttle area. It was so easy. Beautiful ship but unfortunately terrible food. Maybe the people who participated in the upcharge restaurants enjoyed it? Read Less
Sail Date: August 2019
1st time cruise with RCI. It was great start to finish.Check in went smoothly. Staff was very friendly and helpful. The ship was kept very clean though out or cruise. Hats off to the staff!! Had meals at all the restaurants that were free ... Read More
1st time cruise with RCI. It was great start to finish.Check in went smoothly. Staff was very friendly and helpful. The ship was kept very clean though out or cruise. Hats off to the staff!! Had meals at all the restaurants that were free and the food was delicious. Nassau was just ok but because of the rain. Coco Cay was a blast. Felt like we were at a all inclusive resort. Beaches were beautiful, and alot of seating on the beach. Loved the pool bar and the restaurants around the island was awesome. The entertainment was top notch. Seen a skating show, a musical, a comedian juggler and a singer that impersonates different artists, all very good. There is much more entertainment that we didn't get a chance to see, just not enough time. Just want to say again how great the staff was for taking care of us. Thank you Mariner crew!!!!! Read Less
Sail Date: August 2019
Never cruised before and what a fabulous introduction!! I cannot complain about one thing. My husband and I and 3 children, 22,18, and 14 all loved it. Cruise director Marcel was magnificent as well as Michele the comedian and the ... Read More
Never cruised before and what a fabulous introduction!! I cannot complain about one thing. My husband and I and 3 children, 22,18, and 14 all loved it. Cruise director Marcel was magnificent as well as Michele the comedian and the wonderful ice show. Windjammer Buffett has a very diverse menu and cleanliness was very evident. Much ease checking in and out and Coco Cay was an absolute joy. Even though I had a regular cabin, no extras, it was perfect for 2. My children were on a different floor and the 3 of them also had enough room with a great window looking out. I would definitely recommend and make sure to buy the drink package!! As for the excursions at Nassau, I would recommend pre buying them. They are more expensive on the ship. I did the dolphin and stingray at Blue lagoon and it was worth the money because you get to spend the rest of the day at the beach. Bring water and towels from the ship. As for Coco Cay, don’t miss the Oasis Lagoon. Swim up bar and lounges in the pool. My children did water park and said it was very nice. However, they went at 830 in the morning with no lines and were able to do everything a few times. I cannot wait to cruise again!! Read Less
2 Helpful Votes
Sail Date: August 2019
We chose this sailing for a quick end of summer getaway. There were 3 of us sailing--me, my mother and my daughter (8 years old). Because we booked late, we could not get a triple cabin (no triple occupancy available in any category). ... Read More
We chose this sailing for a quick end of summer getaway. There were 3 of us sailing--me, my mother and my daughter (8 years old). Because we booked late, we could not get a triple cabin (no triple occupancy available in any category). We ended up booking 2 adjoining mini-suites on deck 9. Embarkation was the smoothest we ever experienced. After an hour and a half drive, we dropped our luggage in the garage at 10:25 am, parked and were on the ship by 10:45 (would have been on sooner if we didn't have to stop for a wristband for DD). The suite line checked us in with iPads and gave us a card saying already checked in. We then cleared security and headed straight for the ship. There did not appear to be long lines for those that had to stop for the regular check in process. We had lunch at Windjammer. They did a great job with the refurbishment--it never felt crowded. The food was very good as well. While we were there, we made reservations for My Time for each evening. After lunch we explored the ship until cabins were ready (promptly at 1:00). After getting settled, we explored a bit more and had the safety drill (we were lucky and had an indoor muster station). That evening, we were going to watch "Mary Poppins Returns" by the pool, but the pools were closed due to weather and it was hard to find seats where we wouldn't get wet. In the end DD went to Adventure Ocean and we went to the casino. Saturday was spent experiencing the ship. My mom and I had massages (she said hers was the best she'd ever had), DD did FlowRider, we went to the pool and did the water slides. That evening, after dinner, DD did the Sky Pad. Sunday was an awesome day at CoCo Cay. DD and I booked the water park. It's awesome! Because of long lines, they've started issuing tickets for return times for DareDevil's Peak. We got to the park around 8 and got tickets to return at 10 am. We spent all our time at the tower with the slides that didn't have mats/tubes, the pool with obstacle courses and the wave pool. Except for the walk up, DareDevil's Peak was awesome. We had an awesome time!! The food from Snack Shack was good as well. We met my mom around noon and took the tram over to the pool. After a swim (and drinks from the swim up bar), we went to the buffet lunch. The taco area, burgers, dogs and salads were really good. The pre-made sandwiches were hard (from the warmer). After some more water park time and a short beach visit, DD and I returned to the ship--no lines getting back onboard. CoCo Cay was amazing! I can't wait to see the complete finished island (the remaining parts open in December). We saw the ice show the final evening and it was the best ice show we've seen on RCCL. Overall - Staff (except one person working the bar by promenade cafe) was excellent! They were as good as the staff on Harmony. Cabin attendant (Benny) was very friendly and did a great job! We requested the same servers in the dining room as we had excellent service from Dennis and Wayan. My mom and I had the deluxe beverage package and it was even easier than when I previously had it on Allure (nothing to sign this time). DD had the refresh package. She was the only one who had issues getting her drinks--but only at one location--who repeatedly said her account was closed (even after I filled out paperwork for a limit on her account and ensuring it was open). We would definitely sail Mariner for a short cruise again!! We loved the ship and staff!! Read Less
1 Helpful Vote
Sail Date: August 2019
We chose this cruise and the dates based on sports calendars and celebrations. We are a family of 6. Our kids are 21, 20, 18, and 16 years old in age. My oldest graduated from college in May and my 3rd graduated from high school in June. ... Read More
We chose this cruise and the dates based on sports calendars and celebrations. We are a family of 6. Our kids are 21, 20, 18, and 16 years old in age. My oldest graduated from college in May and my 3rd graduated from high school in June. We needed the cruise to be in the beginning of August because football starts on August 16th. So we were pretty tight with dates. This was our first cruise and we wanted to try it out so we thought a 3 day was perfect. We traveled with friends who had gone on 2 Disney cruises prior. I was very concerned that they would be unhappy but it was the opposite. They loved the cruise just as much as us. Our plan was to fly down the night before and then spend 2 nights at Disney after the cruise. We also needed to make this pretty economical so I had a budget of about 8,000. We do a bigger trip every 2 years. We have DVC points so Disney room was "free". We flew direct from Rochester, NY to MCO. We paid alittle bit more than if we had driven to Buffalo but we felt it was worth it to be 15 minutes away and not pay for parking. My oldest flew Frontier from Philadelphia as the flights were $49 and $82 ( with a bag returning). These flights were fine for him. Port transfers were something that I really researched for our family. I investigated renting a mini van, using Uber XL and finally went with Go Port Canaveral. It was the most economical. For $340 we spent the night in a suite at Hyatt Place Airport and they transported us to the port and back to the airport where we used Disney Magic Express to get to our hotel. On the morning of our cruise we were able to eat a good free breakfast and hang out a bit. Our pick up time was 11:45 and there were lots of people getting on cruises that day. The pick up was a bit disorganized and some people were very pushy. There was not a Go port employee there to divide up the passengers so my family was separated. Not a big deal at all but just a bit confusing. We were dropped off at the same time as the kids so no problem. We walked up and were on the boat by 1:15. It was very easy to embark and our rooms were ready so we were able to drop our bags and then head up to Windjammer. Our rooms were 2 interior rooms next to each other on the 10th floor in the back of the boat. Our friends were in 2 interior rooms on the 10th floor in the front of the boat. The rooms were tight but everything work out well. We did these rooms to save some money - total for both rooms with drink packages was $4, 400. I live with giants. My boys are 6'4" and 6'5". My husband is 6'10". My oldest son is a string bean but my husband and younger son as big guys. They had no problem with the room or shower. My oldest slept on the pull down bunk. The girls room was tight as my girls change outfits like 10 times a day but it all worked out. I would do this again. The only drawback was never really knowing the time without checking a watch. I had brought night lamps but we did not need them. We just left the bathroom light on and closed the door. Dining we enjoyed the Windjammer for breakfast and lunch each day and two late nights. We were always able to find a table for all 11 of us. The breakfast was probably our least favorite meal but we did not go hungry. Lunch was great. We had early dining in the Main Dining room. Loved it. The wait staff was very attentive and they seemed to enjoy our two tables. We had a table of the under 21s and an adult table. They were very sweet to the kids and brought them multiple appetizers, entrees and desserts each night. At our table they brought us whatever we wanted. They even gave my son to go desserts. The food was great especially since I wasn't cooking it. My least favorite part of the day is the dreaded - "Mom, what's for dinner?" question. We really enjoyed the pizza at Cafe Promenade. It was staple every night. My girls had the refreshment package so they enjoyed non alcoholic drinks and coffees. My husband and oldest son had the drinking package. They greatly enjoyed all the drinks and the bar tenders that knew their names. My son and I had the soda package. I did not really need any package as I drink water and unsweetened ice tea. We attended the ice show, 70's dance party, Dreams show and some of us went to the late night Comedian. We enjoyed everything we attended. The cruise director Marcello was a hustler. He was great. The boys did the flow rider, the water slides. We all enjoyed the pools and mini golf. We did not get to some of the activities but we were never bored. In fact I wanted to crack open my book but that never happened. The kids played the quarter game in the casino for over an hour with $5 in quarters. At Nassau we got off for 2.5 hours. We walked to Junkaroo beach where the kids put their feet in the water and ordered drinks legally. They even served the 16 year old. In their defense he is huge and does not look 16. In fact were we were disembarking he got snagged for being in the Casino. The security lady made a comment about him being in the casino and she thought he was at least 18. We all agree that if we come back we will just stay on the boat. Coco Cay was incredible. We did not pay for any extra activities and greatly enjoyed the beaches and pool and food. I brought googles and we swam around looking at the wild life. Enjoyed the food and went for dip in the pool. We all said we would come back just for this place. The kids stated this was the best trip ever and are already planning one in 2 years. My oldest is trying to get his buddies to come on one with him, The only drawback was that we were not able to communicate with the kids since we did not get the internet. We enjoyed being unplugged for 3 days but I would have liked to have a text feature. The kids were able to find us by checking the app and seeing were the drinks had been purchased. Disembarkation was easy and very quick with the facial recognition. We got a bus back to the airport by 8:30 and then transferred to Magic Express for our 2 days at Bay Lake Tower. I was nervous wreck about this trip since I had no prior experience but we are already planning for one in 2 years when the next 2 kids graduate from high school and college. Read Less
2 Helpful Votes
Sail Date: July 2019
Family of 4 (2 kids ages 6-9), plus grandparents. We were excited to go on this ship after seeing so many fun videos on You Tube, as well as seeing pics of the renovated ship. The ship itself was nice, as was our stateroom. But, the ... Read More
Family of 4 (2 kids ages 6-9), plus grandparents. We were excited to go on this ship after seeing so many fun videos on You Tube, as well as seeing pics of the renovated ship. The ship itself was nice, as was our stateroom. But, the slides were closed half the time and the main pool was also closed most of Saturday (Nassau) as some one had thrown up in it. So basically, half the cruisers were trying to fit into the hot tubs, with kids jumping into them having splash battles. The Flow Rider was just ok, as it was basically just "boogie boarding " on a boat. (Our 9 yo said she was not given an option to "surf" even though she's done it before elsewhere). The food was terrible at the Windjammer and MDR. Honestly, it was akin to a 5th rate Vegas buffet. We had taken a cruise on Adventure of the Seas 2yrs ago and I recall that food being just average, but Mariners ' food was downright terrible - very bland, swimming in fat, same breakfast & lunch lineup all three days. MDR food was only a slight notch better than Windjammer and took so long to be served. Atrium was fine, although shopping not great, with limited selection. Entertainment was fine. Service was good, not great. Overall, this cruise was just barely average, especially with the price we paid. All 6 of us were disappointed. Read Less
5 Helpful Votes
Sail Date: July 2019
We chose to try a cruise with our 11 and 14 year old daughters. My wife and I last cruised about 15 years ago on the Radiance of the Seas and wanted to see how we liked the experience as a family. TL;DR version: we loved it and are ... Read More
We chose to try a cruise with our 11 and 14 year old daughters. My wife and I last cruised about 15 years ago on the Radiance of the Seas and wanted to see how we liked the experience as a family. TL;DR version: we loved it and are making plans to sail again in about 8 months! We elected to book a Grand Suite as it was nearly the same cost as two balcony staterooms and we liked the perks. Fair warning: once you "suite" you never go back. Not sure I can ever not book a suite again. Booking and before the trip: We booked our cruise through Costco Travel and the process was seamless with about a 10% discount (plus a Costco Card worth about $250) over RCI posted prices on their site. We booked about three months before sailing. As we approached about 14 days about, we used the RCI App to check in -- all went very seamlessly. Prior to our cruise, we spent 4 days at Universal Orlando and stayed at the Residence Inn at Port Canaveral. Great hotel, just a three minute drive from the terminal. About a week prior to the cruise, we received an email from the Suite Concierge (Thanks, Tao!) explaining our benefits and inviting us to the Suite Lounge immediately on embarkation. Check-in and embarkation: We arrived at the terminal at 10:30am and dropped our luggage off and parked our car. Parking is a bit expensive at about $20/day -- or twice what our hotel would have charged us to leave the car there. At least we didn't have to hassle with a shuttle or cab. Luggage drop off was very quick and efficient. Upon entering the terminal, we showed our SeaPass. The terminal personnel identified us suite passengers and then walked us through the entire embarkation process including passport, security, etc. We were on board in less than 15 minutes. Embarkation culminated with our photo and we then immediately headed to the Suite Lounge. The Suite Lounge: Located on Deck 14, the lounge overlooks the sport deck and pool deck. Tao, our concierge, spent about 15 minutes explaining the ship and securing us some reservations we were unable to make prior to getting on board. Additionally we had access to some snacks and drinks. He directed us down to the main dining room for our lunch. As suite guests, we were able to avoid the rush at Windjammer and eat lunch in the main dining room. The snacks and drinks came out in the Suite Lounge every day at 4pm, so we enjoyed this perk on each day of our cruise. Plus, if we ever had any questions or requests, Tao was ready to help. Dining: We ate three meals in the main dining room. While the variety of food was good, the quality was "good." I have sailed on RCI twice and both times I found the main dining food to be good, but clearly the mass produced nature of it shines through. For instance, my "New York Strip" was quite thin and had grill marks, but had clearly been cooked and held. I recognize this is a necessity but I just want to explain why the dining room only gets a "Very Good". Windjammer: we ate one meal (lunch) in the Windjammer. The food was plentiful and I was very pleased to partake in a small selection of Indian food (curries). The rest of the food was "Good" with varying quality on taste and freshness. It's a buffet and a solid, competent one at that. I was pleasantly surprised, however, the fries were always fresh and hot. Twice, we went to Windjammer for a snack and dessert, just prior to bed. The desserts in the evenings (after 9pm) were usually quite tasty and fun. So: meh for lunch, great for late-night snack. Izumi: We chose to eat one dinner at the new Japanese Steak House on board. This was the best meal we had. The prices were reasonable, our chef was terrific and the food was among the best teppanyaki I've had. On board activities: We played laser tag -- a free activity -- and had a load of fun. My older daughter and I did the Escape Room and found it to be quite challenging -- more so than other rooms we've done together. The kids did the Sky Pad (VR trampoline jumping) and loved it. We also just enjoyed exploring the ship. Entertainment: On the first night, we saw the comedy show -- worth the effort and family friendly. On the second night, we saw the ice show -- that started off slow, but got much better as time went on. Our highlight, however, was the piano guy in the elevators. Each night, a very talented Australian gent had an upright piano in one of the main guest elevators. During your ride, you could sing along. Great fun! Excursions: We elected to just walk around Nassau for about an hour and then spent the rest of that day on the ship. It allowed us terrific access on the ship as most everyone else was on shore. On the second day, we stopped at Coco Cay and rented a cabana. It came with access to the water park for all four of us. The park, cabana and island were all terrific. Our cabana included a nice, comfy couch which may or may not have been responsible for an unscheduled nap. Disembarkation: the last perk as suite guests was totally worth it: we were escorted of the ship and avoided the massive line in the terminal. Time from ship to car: 10 minutes. All in all, we had a great time. We're already planning the same ship again and are looking at future cruises in new destinations! Read Less
1 Helpful Vote
Sail Date: July 2019
We all had a great time on Mariner Of The Seas! This was a short 3-Night cruise that we took with my in-laws including two kids ages 2.5 and 7. The ship was excellent with many activities for all of us. Our 7 year old niece enjoyed ... Read More
We all had a great time on Mariner Of The Seas! This was a short 3-Night cruise that we took with my in-laws including two kids ages 2.5 and 7. The ship was excellent with many activities for all of us. Our 7 year old niece enjoyed the kids club- she asked to go back every night. We ate in the Main Dining Room all nights and had excellent service there... most of the food in the MDR was quite good- a few hits and misses- but the staff solved our few problems with grace, always offering another item. Lunch and Breakfast were surprisingly good in the Windjammer buffet... lots of variety... not fancy, but satisfying. Perfect Day CocoCay is great. We had a wonderful day there. The day before in Nassau was fine- not my favorite destination... but we took a 2.5 hour tour of Nassau from TripAdvisor that we all liked. After the tour we went back on the ship to enjoy everything Mariner has to offer. We loved the piano player in the elevator- he was outstanding. So our top things good about Mariner were the ship, the main dining room service, the atmosphere entertainment, and the surprisingly good buffet. Please note: Dress code for dinner was quite varied on the ship, but that was fine for the type of cruise it was... we, personally, always dressed nicely for dinner (as did several other cruisers) BUT it must be noted that some did not... and frankly, it’s not an enforced thing. Also Note: My 2.5 year old niece did not really have activities to participate in (we were not going to put her in the paid babysitting service- we just kept her with an adult family member at all times) Be aware there is no little kids splash pad on board- just know this if you are traveling with a little child... Now our 7 year old niece had a marvelous time- just perfect for her. She had so much fun- she did the SkyPad, the Rock Wall, the waterslides, and loved going to the Kids Club. So just know before you go what your kids will want in activities and plan accordingly. Read Less
3 Helpful Votes
Sail Date: June 2019
I paid 17k for the two bedroom family suite and received the most horrible service I have ever received on a cruise ship. We are frequent cruisers (over 120 days at sea) but this was our first and only Royal Caribbean. Embarkation ... Read More
I paid 17k for the two bedroom family suite and received the most horrible service I have ever received on a cruise ship. We are frequent cruisers (over 120 days at sea) but this was our first and only Royal Caribbean. Embarkation went smoothly. It was nice to be met and checked in by someone with an Ipad but i am not fond of having to wait till my room is ready to get my cabin key. This limits your initial access to suite guest only sections (your key is what opens the door) and makes taking advantage of your beverage package difficult. The 2 bedroom family suite is nothing fantastic or over the top. Basically two standard cabins made into one. Nice to have the whole family in one suite but def no luxury for the price. PRETTY BASIC One of the two bathrooms had a bathtub but the other was super tiny (like one in a lower lever cabin where shower doesn't even have a pan you stand on the actual tile floor of the bathroom) The balcony was very spacious and added a good spot for older children to hide from the younger ones. Room service had a nice assortment. Was especially nice to be able to order a whole pizza. Normally stateroom staff go out of their way to help make you comfortable and happy. This particular staff didn't seem to care one way or the other. The didn't even learn our names. Normally by day 2 the cabin steward is greeting you by name or at least remembers you special needs. When you have 8 family members in a suite 6 towels aren’t going to get it! We had to BEG BEG BEG daily for sufficient towels. One of our children become ill and when we called at 9:30 pm and asked for new linens we were RUDELY told by the lady on duty that she was alone and that it was going to be awhile we would just have to wait. There was a special section at the pool reserved for suite guests. This area had nicer chairs with comfy cushions. There was not a waiter assigned to the suite section. If we needed a drink we had to walk to the bar and wait. Our 22 month old was WALKING BACK AND FORTH in the ankle deep water at the pool (there was no kiddie pool) and we were asked to remove her from the pool because she wasn’t “toilet trained”. Keep in mind there was a group of 4 grown men in the pool drinking beer that HAD NOT GOTTEN OUT FOR OVER TWO HOURS, ONE HAS TO WONDER WHERE WERE THEY URINATING. For Royal Caribbean to feature the only two bedroom “family” suite, they ARE NOT FOND OF CHILDREN. I paid 2k for a 22 month old to be in the ship and she wasn’t welcome in the pool and if we wanted child care for any reason there was an extra charge. If they know they don’t have any services for a toddler why charge full ticket price. The one night we did use child care the workers seemed nice. They were very high pressure about scheduling child care ahead of time. It was difficult for us to know when we might need child care so after day 1 we just kept her with us. Our 6 year old was super excited to go to child care the first night (she loves being with other kids) but after being there one time she didn't want to go back. She said it was boring. We purchased the excursion to Atlantis but ended up passing up the bus ride and hired a taxi. It was just taking way to long to get everyone organized. Once we were issued bracelets for the water park we left the group. CocoCay was the highlight of the trip. We purchased a large cabana at Chill Island. The service on the island was impeccable. I truly wish we could return to this island without taking another RC cruise. I could go on and on but to sum it up DON’T WASTE YOUR MONEY OR VALUABLE FAMILY TIME ON RC. I don't believe the price structure they use is proportional to the service they offer. I hope they spend my 17k well because it is the last they will ever see from this family of avid cruisers. Read Less
5 Helpful Votes
Sail Date: May 2019
We choose this cruise for Cocoa Cay and we really enjoyed it. The food in the main dining room was delicious except one night. Part of my steak was chewy and part was delicious, order rare to get a medium rare. The deluxe beverage package ... Read More
We choose this cruise for Cocoa Cay and we really enjoyed it. The food in the main dining room was delicious except one night. Part of my steak was chewy and part was delicious, order rare to get a medium rare. The deluxe beverage package is on sale before getting on the ship and it is so worth it. No worries about charges later and water, soda, latte,capuchino, alcoholic beverages, etc all are included on board and on Cocoa Cay island. Entertainment in the lounges and the boardwalk were good The ice show was great. The regular show had a guest juggeler he was okay, three of the four singers we're good but only three harmonized well, the fourth person threw them off key . She sang well on her own. Trivia is in the bar by the casino so it's smokey we couldn't attend. There were lots of entertainment opportunities. It's a get four Day vacation. Read Less
7 Helpful Votes
Sail Date: May 2019
We are diamond members after loyally cruising with Royal Caribbean and wanted a weekend getaway for Mother's Day. Perk 1 - gone - Since you have to bid/gamble your money to get an upgrade, I guess RC did away with rewarding Diamond ... Read More
We are diamond members after loyally cruising with Royal Caribbean and wanted a weekend getaway for Mother's Day. Perk 1 - gone - Since you have to bid/gamble your money to get an upgrade, I guess RC did away with rewarding Diamond members with occasional upgrades. Perk 2 - gone - Viking Crown Lounge was packed 10 minutes after 5pm so there was no seating to be found. Food was on a kitchen counter behind a semi wall. You stood in a long line to order a drink at a table littered with bottles. This was supposed to be another Diamond member perk, free appetizers and drinks from 5 to 8pm at the Viking Lounge overlooking the boat/water. Perk 3 - gone - They no longer provide special blocked off seating for Diamond members at shows and events. Perk 4 - gone - Disembarking early. Used to be second off the ship only behind self assist and Pinnacle members. Our luggage tags said "39" on them making us the second to last to leave the ship! I'm so sad to say that I wasted all my time cruising on RC only to have no loyalty rewards after all this time. I was using a RC credit card to establish points for spending money on the cruises but now I'll have to switch to another type of card to accumulate points for a different cruise line. The stateroom attendant Ketut was amazing. Our room was always spotless and he was such a kind person and always smiling. That was about the best thing I can say about the cruise other than we really enjoyed the ice show. An older man fell going down the steep stairs on the way to a seat and had to be assisted out due to a severe head injury. Kind of put a damper on the event. The spa was good but I hate the pressure afterward to buy very expensive products. I can buy them on Amazon if I want them so why pressure me and make my relaxing spa time stressful? The food was good and now that they have arranged the setup differently it is not so crowded to pick out your meal. Still, never enough seating and I wonder if that's because people choose not to use the dining room anymore. Overall it was a slap in the face to start using other cruise lines. Read Less
8 Helpful Votes
Sail Date: May 2019
Fresh off of the boat and I wanted to write this before I forgot some details. I have cruised several times on different ship but prefer RCL so here goes. I live in Merritt Island where I am about 10 miles from the port so I didn’t ... Read More
Fresh off of the boat and I wanted to write this before I forgot some details. I have cruised several times on different ship but prefer RCL so here goes. I live in Merritt Island where I am about 10 miles from the port so I didn’t stay in any hotels. The cruise I just got off was the Mariner of the Sea departing on the 6 May and returning 10 May. My room was a balcony deck 6 room 6588. Embarkation: This went very smooth and RCL did a great job despite of all of the Love Bugs that we had. These bugs were so thick that they got into everything and more. We went to Cruise Terminal 6 (CT6) after entering the building the line moved in a steady pace and we were out and on the ship within 15-20 minutes. Cabin: Now this was an experience, the cabin was a little smaller than I expected. When you walk into the cabin on your right was a walk-in closet directly across was the bathroom. The room had a pull-out couch which we didn’t use and a pullman bed from the top which we didn’t use also. And it had a desk and TV. Although it was small, we put our bags under the bed and in the closet. This is where it gets fun, the shower is very small and has a wand for the shower. If you need to lean over to wash the sand off your legs open the sliding door then lean over, this is how small it was. Women good luck with shaving. Dining I am going to break this down into four section. Main dining, Windjammer, throughout the ship and Specialty dining. 1. Main dining. This is subjected to each person how they liked the dining and their experience and the food. I thought the dining experience in the main dining was fine. We were seated in a table of 8 against the window as I requested. The company was fine. The food was very well prepared served hot. You had a very good selection each night. My only complaint was the Slow Roasted Prime Rib. This was very tough and over cooked. Overall, I can’t complain about the food. 2. Windjammer: I have been on the Mariner of the sea several years ago and I have to say that the changes were great. The new layout provided everyone access to any type of food that you want without standing in line. There were more than enough seats that you didn’t have to walk around looking for a seat. As far as taste goes you had a great variety to choose from and like any buffet you will pick and choose what you like. I used the buffet for breakfast, and lunch and found it very good for what I ate 3. Throughout the Ship: There are many different venues on the ship that serves food, from hot dogs to sandwich to hamburger and everyone favorite, unlimited soft serve ice-cream. I did not go into Johnny Rockets so I can’t speak about the food. One place we use a lot in the evening was the Boleros. Pizza and sandwich for late night way to go. 4. Specialty Dining: Ok I am going to use red typing here. We selected Chops Grill for my dining on Wednesday the 8th at 6:30 pm. This is the only thing that I can say is good is the correct time we were given and they were expecting us. DO NOT and say again DO NOT book your specialty dining at Chops. Chops is located on the 11 deck right next to Windjammer. The first thing you notice is that the tables have no tablecloths on them. Our table in the main dining room had very nice table cloth, the napkin was folded in thirds and stood up on our places to eat. The napkin in chops is if folded in a square and laid on your place mat which was a brunch mat, (woven bamboo strips) The service was nothing to shout about. They came to the table and ask about drinks and handed you the menu. Now this is where I got a little upset. The steaks that were listed were also on the main dining menu. If you looked at the bottom of the main dining room menu, you will see steaks listed there for a cost. This really got me upset. Why did I pay that price for a “Dining Experience” only to get the same steaks for $11.00-$13.00 off the main dining room menu? We selected the filet mignon and we selected the mash potato, cream spinach. This was a shared condiment and what was offered was bland and not worth eating, also I checked just to be sure I used my tablespoons to check the portions and sure enough one tablespoon per person. Both steaks were medium as requested and good. While we waited for the steaks, we were offered no bread or anything else other then our drinks. Despite the whole issue we did eat the steaks. By the way no tip. 5. Entertainment: This was ok. We went to three shows; ice rink and two headliner shows. The ice rink show was very good and nice to see previous world class ice skaters. The other shows were a juggler and magician. There something about cruise line’s booking juggler and magicians they all do it. Both were ok, I thought that they were both better stand up comic then juggler or magician. 6. Disembarkation: This was the easiest disembarkation that I have ever done on a cruise ship. We selected to take our own baggage off and we were off of the boat in 10-15 minutes. The only problem was that the ship was docked in CT1 and we had to take a bus to CT6 to get our car. RCL provided a bus and short of being crowded it was fine. 7. Coco Cay: What can I say but WOW!!!!! This private island is so worth it. When you get off of the boat your ready to relax by the pool or ocean. There motto is “Have a perfect day” and you can’t help but have one. Food was good and plenty to go around and a variety of food is offered. By the way all of the soft serve ice cream again you can eat. What you see in the advertisement is exactly what you will get. If anything, book this cruise for the island and prepare to have fun and a relaxing day. In summary, overall the cruise is very good. RCL has an app that all cruiser should download. It is called “Royal” This app has everything you need for your cruise. It has a list of activity and what and where all activity is going on. The great part about the APP is it track your spending on your sail away card, so you can follow every day how much your spending. The only thing I wish it did was locater to show you where you are on the boat. This APP is a must. Don’t be confused this is NOT WIFI service this is only internal WIFI. I was happy that the boat has an “Adult” only section called the solarium and it is located at the very front of the ship. The flow rider was a hit with the kids, I on the other had watched. The round bouncy court still closed pending investigation on an accident that injured a person. I enjoyed that cruise that I am booking another one. I know that I go to the same island but there is something to be said about a boat that has a personality, this one did. Read Less
8 Helpful Votes
Sail Date: April 2019
We went to celebrate my daughter's graduation from college., we were very disappointed with Royal Caribbean we probably will not sail again, we were promised an upgrade that never happened, stuck in a little tiny room, a late meal ... Read More
We went to celebrate my daughter's graduation from college., we were very disappointed with Royal Caribbean we probably will not sail again, we were promised an upgrade that never happened, stuck in a little tiny room, a late meal time that we didn't choose, entertainment was non-existen, the Promenade deck was like a flea market with Carnival barkers, everything seem to have an extra charge to it, our cabin Stewart Harold was fantastic and Johnny on the spot with everything we needed, but the rest of the staff acted like we were an intrusion, Coco Cay was a complete disappointment make sure you bring your wallet if you want to do anything other than sit in the sand, the drinks were way over priced, and the staff was rude, the food on board was mediocre and that's being kind however our wait staff was great,this was our first and last time sailing with Royal Caribbean we Cruise quite a bit then I suggest you spend your money elsewhere. Read Less
2 Helpful Votes
Sail Date: April 2019
the worst company to deal with.They don't deliver what was promised when the reservation was made, you step on the ship, look at your cabin, and feel very disappointed. so, you walk to the customer service to find a loooooooong line ... Read More
the worst company to deal with.They don't deliver what was promised when the reservation was made, you step on the ship, look at your cabin, and feel very disappointed. so, you walk to the customer service to find a loooooooong line of disappointed customers, stand there for a couple of hours and never get anything resolved. Then you on board for few days continue with measurable experience. I would not recommend Royal for travelers, why would you want to pay your money and spend your vacation time with this company if there are others that offer better experience? They promise staff for kids, for instance the virtual reality trampoline. My kids were so excited to experience it, guess what: it was NOT OPEN the all time we were there. Kids were disappointed. There were no shows for kids, NONE. They have 2 ice cream machines, one of them was broken, and always line to get ice cream, that was served melty. They had one slide for kids, and line always was long to get on it. The all trip was a complete disappointment to all of us. They advertise the new renovations they've done to the ship, I wonder what was it before? OH, ONE MORE THING THE FITNESS CENTER DIDN'T OPEN TILL 9 OCLOCK!!!!!!! SO STUPID, REALLY. MY ADVISE GO WITH NORWEGIAN, DON'T WASTE YOUR MONEY HERE. Read Less
Sail Date: April 2019
There was kids sail free promotion going on with Royal Caribbean Cruise and this was perfect sailing for our group. This was our first cruise and wanted to go on short cruise. We were 28 passengers in group including kids. Ship is ... Read More
There was kids sail free promotion going on with Royal Caribbean Cruise and this was perfect sailing for our group. This was our first cruise and wanted to go on short cruise. We were 28 passengers in group including kids. Ship is recently rebuild so interior is modern and rooms are spacious. We were all had interior rooms but still found spacious enough even 4 of us (2 + 2). Staff were awesome and they arranged welcome gestures in form of making animal from napkins. My kids love that. Dinning facility was outstanding. This was our first cruise so we were quite worried about food and our special dietary requirement but they have taken care of this very well. They arranged our big group very easily. There were so many options that we never felt short of option. From 24X7 Pizza to special dinner all were perfectly arranged for all needs. We loved theater act as well magic show. Kids loved movies on deck at pools. Shore excursion are little costly compare to direct purchase but still they have enough option, if you want to use their services. Read Less
2 Helpful Votes
Sail Date: April 2019
I'll start off with the disclaimer that I am comparing this to all of our previous family cruises in non-suite staterooms. We were fortunate, however, to get into the family suite for a reasonable price by booking early. With that ... Read More
I'll start off with the disclaimer that I am comparing this to all of our previous family cruises in non-suite staterooms. We were fortunate, however, to get into the family suite for a reasonable price by booking early. With that said, our 4 night adventure on Mariner of the Seas was outstanding. This was my first time on Mariner of the Seas, but I have been on other Voyager class ships before. I think these ships are the perfect size to offer a variety of things to do without feeling crowded or rushed. Fortunately, the folks at RCI coupled that with a nice mix of entertainment and activities that were aptly timed to blend with the itinerary. We had a couple opportunities for laser tag and it was a blast. We had time for the Flowrider and water slides without lines that were discouraging. We had time for shows, movies in the theater, movies on the pool deck, sun time, and more without feeling rushed! We got to experience a lot of what the ship and ports of call had to offer without compromising much needed relaxation time in between. If you have read any of my previous reviews, you know that I have somewhat high expectations when it comes to service. This cruise defined what great service is. Yes, the room was kept clean and drinks were served promptly and courteously. There was never really a long wait for anything. I could go on and on, but I would rather recognize two specific individuals that went above and beyond to ensure everyone in our party knew that they were valued guests on board Mariner of the Seas. Sam, our waiter in the Suite Lounge, got to know our names and drinks on the first day. After that, Sam had drinks in our hand within minutes of walking in. This includes the eight year olds' Shirley Temples with extra cherries! In addition to making sure that we had everything before we knew we wanted it, Sam was a great conversationalist. In the main dining room, we were greeted every night by head waiter Jean Paul. He made sure that the kids enjoyed themselves by offering special treats for whoever finished dinner. This was nice in itself, but he really stood out when we encountered him in the Windjammer while having breakfast. Jean Paul took the time to show a first time cruiser how to get a cooked-to-order omelette. I mean, he literally walked her through the process. Could it have been figured out? Sure, but he insisted on helping. Mariner of the Seas packed a medley of entertainment and activities into this four night cruise, delivered with exemplary service in an impeccably clean and easy to navigate ship. Read Less
1 Helpful Vote
Sail Date: April 2019
We selected this cruise as it suited our holiday dates. It was just after the Easter holiday weekend. It was a cruise to the Bahamas which has been a dream destination for us and we particularly liked that it was 4 days only as we were ... Read More
We selected this cruise as it suited our holiday dates. It was just after the Easter holiday weekend. It was a cruise to the Bahamas which has been a dream destination for us and we particularly liked that it was 4 days only as we were first time cruisers with our 3 children of varying ages and we had experience of motion sickness with our kids and myself and were wary of too long a stay on cruise. It was our first time in Miami and we landed at midnight at Miami international. I can highly recommend late arrivals book into Miami int Airport hotel. It made our arrival pleasant and breezy. After breakfast that am we ubered to the port to check in and leave our baggage with the intent of exploring the city. Check in was amazing. Took 10 minutes chatting to and dropping bags with porter an extremely efficient and enthusiastic gent who just took control told us not to worry and guided us to go in and finalise our check in. This was good advice and took 5 minutes! Maybe lucky maybe good timing again super efficient and smiling experience. Staff was wonderful. The ambience and feel of that check in area and process gave us confidence that we did the right thing. As we were leaving a staff member when hearing we wanted to explore Miami recommended we head to South Beach which we did and loved it! Oceans 10 and their fantastic cocktails and service greeted us there before we headed to ship. We had requested a family suite and balcony facing and it wasn't available so we had booked 2 x inside cabins for our family of 5. The cabins the housekeeping... The dining facility and service and quality of offering was 5 star. The choices fantastic for breakfast, lunch and dinner. Nothing is too big for staff. They arranged on request a delicious and beautiful birthday cake for my son. They even made me jalepeno omelette at breakfast. The only request I had for them was to arrange for fresh green chilli that suits heat loving palettes so some peri peri flavors. The activities and on board entertainment was fantastic and covered most preferences. The only advice I would give them is that they mustn't allow guests to hog and pre book all activities during induction time on day 1 and have insufficient room to accomodate all guests. We missed out on laser tag despite much effort to get in as every slot was pre-booked but there isn't a service to reach out or call people on a waiting list if there are no shows. The ship itself was wonderful. Large spacious and inviting. I was surprised to learn on the am we were departing that there had been approx 1300 children on board. I can't say I heard or saw them all to be honest. My kids aged 6, 10 and 13 had a wonderful time. Their needs were met, they threw themselves into whatever was free and available on board and they had fun and got to enjoy on board and off ship excursions. The food met their expectations. Cafe promenade was a huge hit as was Ben and Jerry. They also loved the adult like family dining experience in dining hall 3...and asked everyday for window seating being fortunate to finally experience this on our last night and morning before we disembarked. We had to keep reminding ourselves we were on a ship... We felt no motion.... Brilliant ship... And took none of the stash of motion sickness meds I had taken with us. A beautiful floating resort feel. So the lesson I have learned through this experience is book a large modern ship if you suffer from motion sickness. Great technology... Good ship stabilizers and good navigation means a better cruise experience. Cocacay was an amazing day. Cocktails, lunch and activities were fantastic. I do think the shuttle service on shore at cococay should be complimentary to all. I must say though that many helped me get across the island throughout the day because I stopped them or flagged them and asked. Disembarkation was good. But getting out of the port and on our way was painstaking and slow. Too many people, all taking uber or lyft... Waiting long periods for cars that were slow in coming through. This was frustrating for many including us. Some car hire companies take advantage of unsuspecting customers and overbook their vehicles and we arrived at our car hire company in downtown Miami to chaos. Long lines. 1 or 2 staff members. And insufficient cars. Or different types to what was booked available. Their sad excuse.. It's after Easter holidays. I think it's the norm - so my advice to traveller's with tight itineraries like us... (We missed our planned day at space Kennedy Centre as a result of this inefficiency.) is to rather book car hire a little further out vs closest to port...you may get better service.. Less queuing and get what you booked on time. In a nutshell royal carribean was amazing. I felt like we had a 5 star plus experience with excellent care and customer service. I would highly recommend any family with varying aged kids to go on this cruise if looking for a suitable offering. We loved it and can't wait to plan our next family cruise on a Large cruise liner. Read Less
3 Helpful Votes
Sail Date: April 2019
We booked this cruise with extended family. First stop was CocoaCay. All the on ship advertising and email that we received mislead us to believe that the water park and resort style pool was open. The staff on the ship agreed with me ... Read More
We booked this cruise with extended family. First stop was CocoaCay. All the on ship advertising and email that we received mislead us to believe that the water park and resort style pool was open. The staff on the ship agreed with me that our kids will have a wonderful time on the waterslides at CocoaCay. When we got there, it is still under construction. Really disappointed the kids. We booked two rooms (ocean view with balcony) they were okay, but have a stale, musty smell. Bathroom really need to be updated. Shower had cracks, etc. They clearly spent the lion's share of their renovation money on the common areas of the boat not in the cabins. Service was good, there were a few really attentive servers at dinner. However, the food at dinner was subpar. First night three of the four adults ordered Prime Rib and had to send it back as it was to tough to eat. Worst vacation ever...you should look at other cruise lines before booking on this one. Read Less
1 Helpful Vote
Sail Date: April 2019
Based on the title, you can see that we were on a Symphony of the Seas cruise which probably spoiled us a bit. The Mariner of the Seas was an ok boat but I wonder if they had at the "B" staff on this one vs the "A" ... Read More
Based on the title, you can see that we were on a Symphony of the Seas cruise which probably spoiled us a bit. The Mariner of the Seas was an ok boat but I wonder if they had at the "B" staff on this one vs the "A" staff on the Symphony boat. Not to say all the staff was bad - some were friendly but some just did not want to be there. We had suites on both boats but the suite perks are vastly different including the suite lounge and dining options. Surprisingly even though we had a suite - we got stuck with another family for dining at a table with an unfavorable location. Also - no free wifi on Mariner of the Seas. Other than a nicer room - I would not spend the extra money for suite perks. While the room was spacious - we had broken furniture and plumbing. The kids clubs on Mariner was lacking and big step down compared to Symphony and and Disney cruise line. The Sky Pad was not working and the pool area is tiny. The waterpark at CocoCay is not operational so be forewarned. Hit or miss on food. Surprisingly - the food at Windjammer was better than Chops or the Main Dining Hall - go figure. Service at the sports bar was terrible but everywhere else was good. Spend the extra money and hop on Symphony of the Seas - you will not be sorry. Read Less
2 Helpful Votes
Sail Date: April 2019
We travelled as a family of 3 - Mom, Dad and our 7yr old daughter. We chose Mariner as the itinerary worked for us and we’ve cruised Royal previously. We were also looking forward to the newer amenities offered since the ship’s recent ... Read More
We travelled as a family of 3 - Mom, Dad and our 7yr old daughter. We chose Mariner as the itinerary worked for us and we’ve cruised Royal previously. We were also looking forward to the newer amenities offered since the ship’s recent revamp. Embarkation: Dead easy. We booked a Jr Suite so we were swept up to the Suite lounge once we arrived at around 1:30pm. Once our docs were checked we were onboard in less than 15 minutes. Fantastic. Cabin: Our 10th floor Jr suite - Rm 1694 - was at the very back of the ship (stern for ship folks..) with an awesome view from our balcony. This was our third time in a Jr suite but our first rear balcony and we loved it! As others have described, the room was very spacious; certainly spacious enough for the 3 of us. The pull out sofa which was made up nightly was perfect for our daughter but I imagine it would not work for a child over 10, maybe 12 years old. The bathtub was great and necessary for our daughter who still likes to take baths. It was also good for our showers. The balcony was huge... a respite from the busyness of the ship. My favorite place. Dining: We ate at Windjammer buffet, the main dining room (5th floor), Chops Grille and the Promenade. Windjammer was fine. Lots of variety and we were only challenged with finding seats on the 3rd morning. Otherwise the buffet seating was more than adequate. The food was decent enough - not great, not bad. We enjoyed it. We only ate dinner in the MDR once and it was just okay. The service was excellent but the food was average. My husband liked his steak but my short rib wasn’t very good. My daughter isn't a foodie so no real opinion from her. Read Less
9 Helpful Votes
Sail Date: March 2019
I wanted something short but not too short since this was our first cruise with my 10 & 12 yr old kids. 4 nights and 5 days cruise was great! Stayed at Holiday Inn night before embarkation. Walking distance to shops and ... Read More
I wanted something short but not too short since this was our first cruise with my 10 & 12 yr old kids. 4 nights and 5 days cruise was great! Stayed at Holiday Inn night before embarkation. Walking distance to shops and restaurants. Uber over to the port and it was easy. Embarkation: I set for 11:30 am check-in. We were there around 11 and on the ship by 11:30 am. I did online check in before I arrived and made embarkation very quick. Hardly any wait. Deluxe drink package (including alcohols): online purchase offers a few different deals from time to time. I got mine about two weeks before embarkation and got 20% off each person. I think one of the reviews mentioned to buy it before getting on the ship but not really. I think they were offering 30% off on the ship. Deluxe drink package is perfect for someone who drinks. Also, includes bottled water and pops. By the way, no IPA beer. LIttle bumped! You can get your drink as soon as you get on the boat. Just show your printed seasail pass until you get your seapass at 1 pm. Nassau: We didn't do any excursion. Hung out at the ship most of the time and went out for a short time to hang out in the city for a bit. Not a lot of people on the ship so it was nice. Grabbed our lunch and sat by the pool table. Coco Cay: Ship docks. I did not know that. Perfect Day at Coco Cay was not open but still a lot to do. My drinks were included since I had the deluxe drink package. We did snorkeling. You pick up your gear and just jump in the water whenever. You can get in the water as many time as you would like. Buffet lunch was served and pretty good for what it was. Entertainments, activities, and service: Service was awesome. Everyone was so nice and friendly. Entertainments were just OK. Activities were nice. Plenty to do but sky pad was close the whole time. Disembarkation: We carried our own bag. We did not want to get stuck in the crowd and wait to get out so we decided to grab a quick breakfast from the promenade cafe and went. It was around 7:30 am. Disembarkation was quick too. I think we could have taken our time a bit. Got the Uber and waited for about 15 minutes and we were on our way to the airport. By the way, if you go end of the terminal there is an area where you get picked up by Uber or Lyft. Cabin: We had inside stateroom. It was small but we were barely in there. Kids slept on the bunk bed and they loved it! A few notes: I saw one of the reviews mentioning to bring outlet since there are not too many. True. But don't. They don't let you use them. You can just ask your room attendance for one. Read Less
2 Helpful Votes
Sail Date: March 2019
I picked this cruise for a family vacation that includes 2 teenage boys (13 &17). It has been 19 years since the last time I cruised and A Lot has changed. Embarking and disembarking were Extremely easy, quick, and efficient. ... Read More
I picked this cruise for a family vacation that includes 2 teenage boys (13 &17). It has been 19 years since the last time I cruised and A Lot has changed. Embarking and disembarking were Extremely easy, quick, and efficient. You can tell Royal Carribbean has put a lot of money into their Port Terminal. My 13 year old enjoyed the cruise the most. He loved trampoline and flow rider the most. 17 year old liked the rock climbing wall and challenging his Dad to mini golf. Had 2 rooms that had a promenade view. That made rooms seem bigger but due to late night activities it could be a bit noisy late at night. It was really easy to join the action or to run down for a quick snack. The promenade made it easier for me to orientate myself on the ship and finding room easier. Nassau....eh....not my favorite stop. Coco Cay was our Favorite stop. RC was handing out umbrellas for free that day and we hung out on the beach and went snorkeling. Food was a lot more variety than I was expecting from previous reviews. We could have spent our whole trip at coco cay. The new pier made it really easy to get on and off the boat. The main dining room experience was enjoyed by all of us. Our two waiters Paritosh and Moch went out of their way to personalize our service. Always took extra time to give us cruise tips or to chat about our day. Read Less
1 Helpful Vote
Sail Date: March 2019
Spring Break cruise with our 10 year old daughter. Thumbs up! Great ship especially with the refurb completed recently. Impressed with the handling of large number of guest. Never any long wait times for any of the venues or activities ... Read More
Spring Break cruise with our 10 year old daughter. Thumbs up! Great ship especially with the refurb completed recently. Impressed with the handling of large number of guest. Never any long wait times for any of the venues or activities on board. Strongly suggest my time dinning. LOVE this option versus the early or late options previously. Initially announced while still in port in Nassau, that weather was going to cancel our stop the next day in Coco Cay.....☹️ The next morning it was announced that Coco Cay was back on as the weather had cleared and although behind schedule by about 5 hours, the Captain announced full speed ahead and had us there in about four hours!! Only the second official docking at the new pier....No more tenders! Although we only had about 5 hours on the island, what a GREAT Day. Great snorkeling and perfect afternoon weather. Kudos to the Captain and Crew for not giving up and doing everything within their power to make it happen. Despite the rainy Sea Day afternoon on day four, it was a great trip. Cabin: Ocean View. Just fine with 2 adults and 10 year old using pullman. Who spends time in their cabin other to shower and sleep? Read Less
2 Helpful Votes
Sail Date: March 2019
This is the review that we left in our Royal Caribbean survey Matthew Gauthier the piano player was outstanding. He was the best piano player we've ever experienced on any Cruise. We thought the hidden piano player was also very ... Read More
This is the review that we left in our Royal Caribbean survey Matthew Gauthier the piano player was outstanding. He was the best piano player we've ever experienced on any Cruise. We thought the hidden piano player was also very funny and good. Bobby and Jamee in the main dining room made a great team and we really enjoyed having them serve us. We did however, feel rushed during our 9 p.m. dinner seating. We did not particularly care for each evenings dinner service entertainment by the waiters. We actually felt bad for them. Alex from the Cruise director activities team was horrible. There were several games that he was leading that we walked out of. He seemed to make up the rules as he went along. We found all the other entertainment staff to be quite good. We thought The Quest was very well run. we totally loved the silent disco and wished that it would run on multiple nights. We'd like to suggest, in addition to karaoke, you consider a lip sync activity option for those who like to sing but don't have the voice for it. It may also bring out the showman in some guests which may be entertaining for other guests. We did not like the perfect couple game as it was difficult to see what was going on and lack to the of the enjoyment of the love and marriage game. Please bring back love in marriage. We walked out of the comedian's "family friendly" performance. We found him offensive, borderline racist and not very funny. It should be noted that we spoke to other people on the cruise who expressed the same opinion. The overall suite experience was highly disappointing. While the ship offers many amenities for the standard cruiser, the same can't be said for suite guests. The suite program on Mariner is inconsistent with that on the other Royal ships. For example, there is no internet included in a suite program on Mariner. The amenities for suite deck are substandard to what we've come to expect from the other ships. The lack of coastal kitchen detracted from our overall dining experience. The suite level accommodations for guests on cococay were downright embarrassing. The beach was small, unclean, and the chairs were worn. Transportation to the suite Beach was mostly absent and also not clearly communicated nor adequate signage available. The view from the cabanas was subpar. The beverage service in the lunch area was broken. Fortunately we had brought our own water to drink. We were never approached by any servers on the beach to see if we wanted something to drink. As it relates to the pool deck we have the following comments. There needs to be at least one more towel station potentially up in the sportsplex for the water rides. We did think that there needs to be some additional protection from the smoking area going into the solarium. There was quite a bit of smoking odor pouring into the solarium without this protection.The adults only policy in the solarium was not enforced and defeats the purpose of having an adults-only solarium. We did however find the deck seating and quantity of PODS available for use to be quite satisfactory. We also especially liked the seating outside of the suite lounge. We found it difficult to find places to get a beverage during the day and the unsweetened iced tea was nowhere to be found on the ship except windjammer. We purchased dinner at chops the first night. Our server was very friendly and we enjoyed her company. The food was just okay. We really would have been better off eating in the main dining room and getting the chops fillet there for half the cost. We went to Chops dinner at 6 on the first night and they were already out of the bronzini. At the time there were only about six people in the restaurant and the table next to us got the last two. That was very disappointing. We tried breakfast at chops one morning as suite guests. The service was very very slow, the order was messed up and we ended up going to windjammer to finish our breakfast. Lastly we would like to say how much we thoroughly enjoyed the escape room. Christopher was our guide and really made the experience enjoyable. Congratulations for providing a top-tier activity that the whole family could enjoy. That was definitely worth the extra money. You exceeded our expectations. Read Less
Sail Date: March 2019
This was the third Royal Caribbean cruise for my fiance and I. We've sailed on Oasis of the Seas and Enchantment of the Seas, and thought Mariner would be a good in-between. Since the cruise was short, this was a precursor to a Disney ... Read More
This was the third Royal Caribbean cruise for my fiance and I. We've sailed on Oasis of the Seas and Enchantment of the Seas, and thought Mariner would be a good in-between. Since the cruise was short, this was a precursor to a Disney trip we took after disembarking. We chose Mariner because it was recently updated and appeared to have great night life. We flew into Miami the evening before and stayed at the Ramada airport hotel. It was our second stay there, and we love it. Very cheap, but clean and the attached pub is really good. The following morning we took an Uber to the port. The terminal is brand new and beautifully designed. When we arrived at check-in, we were surprised to see someone with just an iPad. The employee took our photos on the iPad, checked our documents and sent us through security. We received a paper with boarding info an a bar code, but no Sea Pass cards, which we were confused by. It turned out that the paper we received was our temporary sea pass until we got our rooms at 1pm. I found this to be super strange and inconvenient, as paper gets wet when trying to get bartenders to scan it on the pool deck. Several people were confused about this as well, I'm not sure when they stopped printing Sea Pass cards at check-in. When we boarded, none of the bars on board were ready, and most locations on top deck were still being cleaned. We did find one bar open but they were out of several items. It was strangely quiet compared to when we boarded our other cruises. No music, not a ton of crew members around. We did go on the bow a few times, and it's SO cool. Definitely check that out if you can, we didn't have access on our other cruises. Once we set sail the bars were fully stocked and open, and everything was in full swing. We got into our stateroom at 1:30, and our luggage was there early as well, although we actually found it down the hall waiting at the wrong door. Our steward's name was Sid, and he was very nice, though we only saw him twice, and not until the second day. He did a great job, we were just used to having more of an introduction than we got with him. I always enjoy that personal touch that the stewards bring with formal introductions. Our interior stateroom was comfortable and identical to all the others we've had. We were on Deck 10 and felt a lot of vibration in the evenings, but otherwise it was great. On the second night in the hallway there was a terrible sewage smell that luckily didn't penetrate through the door into the room. It was gone the next day but alarmingly strong the entire evening. Overall, the ship was well run but the cruise itinerary was very predictable. The stage show put us to sleep. The Quest was awesome as usual, and the ice show was great as well. We saw the comedian on the final night and found him to be average. We also went to the Perfect Couple Game Show, but both thought Love and Marriage was better. They did not offer it on this cruise. There were also several themed street parties on the promenade. The balloon drop was very cool, but otherwise these parties were repetitive and I never want to hear the Cupid Shuffle again in my life. Also, the Red nightclub experience was not worth our time, as most of the cruise was full of spring breakers who just wanted to create mosh pits and jump all over everyone trying to dance. I DO highly recommend the silent party called "Hush"...just go to it. You won't regret it! We did shop on the Promenade, but had issues with our Sea Pass account. I went to purchase a shirt and didn't have spending privileges. It turned out that our account hadn't been set up properly, but the store cashier was very rude and loudly exclaimed in front of everyone that I must not have enough money when my card didn't work. We ate in the dining room the first evening, which was good. Nothing too special, the menu is pretty similar on all RCCL ships. On the second evening we went to Jamie's Italian. It was incredible! Highly recommend it. We both loved everything they brought out and even tried new foods. Loved everything, would eat there all nights if I could. The final night we ate in the Windjammer which was good comfort food and I had no complaints. Our first port was Coco Cay. We were the first ship to ever dock at the new pier, which was pretty cool! We rented a beach bed for $125 which came with lunch, Evian water, floating mats and drinks service. Worth every penny. It was so peaceful, an absolutely perfect day. We also went to the floating bar and saw a shark and stingray in the water. We went snorkeling in the roped off area but didn't see a ton of fish this time. Last trip they were everywhere. We figured it had something to do with the tide. Next we went to Nassau. Last trip we went to Atlantis but this time we decided to just get lunch and head back to the ship. We went to Fat Tuesday for daiquiris. The rest of the day was spent on top deck at the pool. Overall, a good cruise. I wouldn't say it was my favorite but it was good. There were definitely moments where we felt things could have been handled better. The entertainment is all the same across the cruise line and we felt like we'd just seen it all before. I did enjoy the food and Coco Cay the most, and I think our next cruise we will be mixing it up and staying away from the short itineraries. We just want more time to soak things in. Read Less
Mariner of the Seas Ratings
Category Editor Member
Cabins 4.5 4.4
Dining 5.0 4.0
Entertainment 4.5 3.9
Public Rooms 5.0 4.5
Fitness Recreation 5.0 4.3
Family 4.5 4.3
Shore Excursion 4.0 3.9
Enrichment 3.5 3.6
Service 4.5 4.4
Value For Money 5.0 4.0
Rates N/A 4.3

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