3 Helpful Votes
Sail Date: April 2019
This was our first Oceania Cruise. Past cruises with Royal Caribbean, Celebrity, Disney. I did a lot of research. We decided on the cruise because we have wanted to visit Ireland (this cruise docked on Cohn and Dublin) and the ... Read More
This was our first Oceania Cruise. Past cruises with Royal Caribbean, Celebrity, Disney. I did a lot of research. We decided on the cruise because we have wanted to visit Ireland (this cruise docked on Cohn and Dublin) and the transatlantic crossing intrigued us. We arrived early; at the dock 11:30 am. Embarkation in Manhattan was very easy, quick. We were on the ship in 10 minutes. A group of 6 adults, we headed to the Terrace Cafe for lunch which, though very crowded, fed us well. While at lunch, they announced our cabins were ready. We traveled Concierge level A3. Our cabin was spacious, spotless. Our luggage had been delivered. We quickly unpacked and set off to explore the ship. The fact that the ship was on the smaller side attracted us as well. It was easy to navigate. We saw the spa, met the artist in residence, saw the teaching kitchen. Muster drill was ...a muster drill. Dinner that night was at Toscana. While at lunch we were approached with an open reservation so we took it. It was delicious. So let’s just get the food out of the way. Dinner at all the restaurants was delicious, including the main dining room. We ate at Toscana twice, at Jacques twice, and at Pollo once. We passed on Red Ginger even though it was most highly rated, most of our group were not fond of Asian food. The rest of the cruise we ate in the Grande Dining room for dinner, many lunches and a few breakfasts. And this is Cruise was the only Cruise we actually had dinner at the buffet. And it was enjoyable. We also enjoyed the afternoon tea. Their service from stateroom attendants to all servers, bar service, every employee we had contact with, was excellent. The entertainment with 1 exception was adequate. The exception, Chuck Wagner was excellent. Now the reason for the title. Even with all the preparation and research, the weather had a severe effect on this cruise. Weather in Canadian ports was forecasted to be normally high 49s low 50s. It snowed in Halifax, so our stop in Newfoundland was cancelled. Snow accumulated on the decks and verandahs. 6 or more inches as well as deeper drifts. Access to the open decks was prohibited, though I do not know why you would want to go out anyway. Five straight sea days followed of rocking, crashing waves and rolling. We truly missed having access to an indoor pool on the ship. We grew tired of the movies. There were enrichment talks, usually 2 per day at 50 min. each, trivia but by sea day 4 we couldn’t wait for a port. Our day in Cobh, home of Blarney Castle was cold and rainy. We enjoyed our excursion but for the first 1/2 hour the windows were so steamed on our bus we could see nothing out of them. Wiping just gave us brief glimpses before they steamed up again. When we got back on board, we were informed that the weather was too bad and our Dublin stop was cancelled. We stayed in Cobh an additional night. The next day the weather was still so bad, it made walking into the small city undoable. We did enjoy the museum on Irish immigration and the Lusitania and Titanic in the welcome center 10E each and the small but well supplied shop as well. When we finally continued on our journey, the captain and crew were finally able to get us out of the rolling, rocking seas and we made the last two scheduled port stops, in Saint-Malo and Le Harve. We enjoyed the warm spring weather there and on our last sea day. We were content with our excursions. One aside, now that I’ve had the experience. We had never been to Paris and after discussion and research did decide to do the one day excursion from Le Harve into Paris through the cruise line, though it was pricey. It is 6 hours (3 to, 3 back) travel, another hour plus ride around the city to see the main sights, 1.5 hours on your own (20 min searching for a toilette) and 15 min photo op at the Effiel Tower. My opinion now...not worth it. Do something closer to Le Harve. On the whole, it was less than expected experience. Are we glad we went? Yes. We enjoyed much of the cruise. Had we been on RC or another line with a ship with more to do, the sea days would have been more easy to get through. If we were with our children and grandchildren, this is not the line we would have chosen. We knew that when we booked. On the up side, we can plan a British Isles-Ireland Cruise with the kids. Debarkation was a mess due the the face to face with British immigration and having to collect our passports before leaving the ship. We waited in lines that at times had no end. Seriously. No one knew where the end of the line was and the crew was not able to help the situation. Still they were pleasant with hundreds of seniors many of whom were acting like toddlers at Disney. We were in line with a gentleman who had an excursion at 8:30 am. It was 7:45 am. We did not get to the passport station until 9:15. I hope they held his tour. I don’t know who is to blame for that mess. We had a pleasant bus ride to the airport. All the air arrangements were made through Oceania and it was as pleasant as a day spent at Heathrow and an 8 hour transatlantic flight could be. Same movies as onboard. Some things you just can’t control. Read Less
Sail Date: February 2019
This cruise went from Papeete, Tahiti, to Lima, Peru, with stops at Bora Bora, Fakarava, Pitcairn Island and Easter Island. At Pitcairn the local inhabitants (descendants of the Bounty mutineers) come on board to sell crafts and eat ice ... Read More
This cruise went from Papeete, Tahiti, to Lima, Peru, with stops at Bora Bora, Fakarava, Pitcairn Island and Easter Island. At Pitcairn the local inhabitants (descendants of the Bounty mutineers) come on board to sell crafts and eat ice cream; one of them gave an interesting talk about life on the island. At Easter Island we were unable to land because of rough seas (apparently a fairly common occurrence). There were a lot of days at sea; two between Fakarava and Pitcairn, and four between Easter Island and Lima. There was a wonderful naturalist, Gloeta Massie, who gave brilliant and funny talks a few times, and a lecturer who talked a few times about Easter Island and Pitcairn. There were a lot of fun programs organized by the staff and the cruise director, Peter Roberts. Excellent bridge lessons and duplicate bridge, putting contests on a mini-golf course, shuffleboard, trivia quizzes and Mensa challenges, some movies. There were shows, music and karaoke that we did not attend because they were late at night. The food was excellent, with four specialty restaurants - Italian, steakhouse, French and Chinese/Asian fusion, with no extra charge. Dining was also excellent in the main dining room and the buffet restaurant. But: The prices for the excursions were exorbitant - about 4 times what is cost for locally arranged excursions - and the transfers were wildly overpriced. Oceania offered airport transfers for $359 US and a hotel transfer for $119 per person. We went online and booked a private car for two of us for $35 with Lima Limo www.limalimo.pe . The driver, Geraldo, was so good that we hired him to take us around Lima that afternoon to see the Larco museum (fantastic!) and the gold museum; he charged us $90 US for 5 + hours; then he took us to the airport the next day from our hotel for $35. One trick: taxis and limos for the most part cannot come to the location of the ship at the cruise pier; you need to take the bus to the pier gate. Read Less
Sail Date: September 2018
We wanted to see the Baltic and were not disappointed. We prefer the relaxed pace of river cruising, also because of the relative ease of getting into port, and the lack of sea days. This trip was as close to that as we could find on an ... Read More
We wanted to see the Baltic and were not disappointed. We prefer the relaxed pace of river cruising, also because of the relative ease of getting into port, and the lack of sea days. This trip was as close to that as we could find on an ocean cruise. There was only one sea day, all other days being in port. The ports were great. We took only the Russian tours, which were essentially forced on us by Russia’s visa policies. We liked the food, and found that it wasn’t necessary to eat in the specialty restaurants as the same food was available elsewhere. We liked our fellow passengers, and their diverse backgrounds. There were only two, minor, complaints, one being a matter of taste. One is that the coffee on board was pretty awful, a common complaint by Australians and New Zealanders like us, no doubt. The barista in charge of the only espresso machine on board needs to visit Auckland or Melbourne to learn how to use it. We didn’t like quite a lot of the ship’s decor. In some public rooms it looked like an explosion in a self-conscious interior designer’s shop. Read Less
Sail Date: July 2018
We wanted to visit Norway again & since this cruise also had some new to us ports we booked it It was round trip Amsterdam which was also a good feature for us We took the cruise only fare & booked our own Bus class ... Read More
We wanted to visit Norway again & since this cruise also had some new to us ports we booked it It was round trip Amsterdam which was also a good feature for us We took the cruise only fare & booked our own Bus class seat on Air Canada ..wonderful lie flat seats we managed to actually sleep on the flight Embarkation: We we were in a B cabin so we arrived about 1:00pm minimal line up & we were onboard quickly went to the Terrace for a quick bite to eat amazingly it was not crowded like other embarkation days when our cabins were ready we dropped off the carry on bags then went wandering back to cabin to unpack before muster Muster was quick & painless as usual some people felt the drill was not for them after Muster we headed to Horizons after dropping off our life vests we had our Cruise Critic Meet & Greet A section was roped off with a sign for CC (Thank you Dominique) We had a good turn out I would guess about 50 + people as well as the CD Peter & GM Dominique after that dinner in the Terrace with our TA & a small group of her clients & a surprise guest Mr Bob Binder & his wife were also on the cruise The cruise was very smooth sailing we did have a issue one day one of the life boats had a leak so required us to stay later in port until it was fixed we were a little late getting into the next port but at least we made it there was some doubt the night before whether we would or just have a sea day The Oceania crew came through Food was very good with some hiccups but who is perfect all the time We ate in Red Ginger it was better than the last time we tried it but it was not that good sorry but 3 strikes we are done with Red Ginger For those that say the food there is not spicy enough ..you should have had my Green Curry ..I had no feeling in my mouth for the duration of the meal Oh Well we prefer the GDR any way & we did not starve The scones at tea are still not like they used to be but better than our last cruise The weather was very nice then the heatwave caught up with us in some of the ports It was uncomfortable for me so we did not do too much in those ports ..some we had been to before Overall the cruise was very good & we booked another on onboard (which we rarely do) Read Less
5 Helpful Votes
Sail Date: May 2018
The Pros....... - Consistently brilliant service and cuisine in all 4 speciality restaurants, particularly Red Ginger and Toscana....all 4 had particularly professional and hard working Maitre D's. The Malaysian lamb special was a ... Read More
The Pros....... - Consistently brilliant service and cuisine in all 4 speciality restaurants, particularly Red Ginger and Toscana....all 4 had particularly professional and hard working Maitre D's. The Malaysian lamb special was a highlight. - Service in Martinis when Karla was on duty was spectacular; she worked the room like a Maitre'D when not mixing the perfect Martini. I've met excellent bartenders in Martinis in the past, but they've always stayed behind the bar. - Our stewardesses were exceptional....lots of small touches that I've not seen before. - Our Butler, Ram, was our best so far. He was discreet, replied to his pager rapidly, and was almost disappointed not to be given any extra tasks by us. - Reception staff were particularly friendly and efficient. This department seemed to have upped their game....on our 13 O cruises prior to this Reception had been a weak link. - New internet system seems more stable and marginally faster. - A fantastic itinerary despite the change in emabarkation port from Montreal to Trois Rivieres due to water levels on the St Laurent. - The Enrichment lectures on ocean liners were brilliant, with the lecturer pitching his presentations very well. The cons...... - Handling of the embarkation port change, our travel agent only informed us of the change on the day of embarkation at 0400 with no guidance as to how to get to Trois Rivieres. This had been hampered by a holiday weekend in the UK. Oceania UK had informed agents on the Saturday, when Miami had told them of the change on Friday........to avoid this delay Oceania in Miami should have just emailed all passengers directly to avoid this game of chinese whispers. There was also no mention of the emabarkation port change once on board. - Whilst we don't normally participate in trivia and other activities, we are normally on nodding terms at the very least with the Cruise Director. This is the first time that I have NEVER seen a Cruise Director around the ship.....quite remarkable for a 15 day cruise! His announcements were dire, describing St Pierre et Miquelon as "Very small with nothing to do". Announcements and the TV show seemed to be pitched to a more mainstream cruise line level. Activities, particularly on sea days, were uninspired. - Entertainment, despite recently touted improvements, are still pretty dire. The only difference being that the company is larger. A bunch of glee club rejects acting like prima donnas. I'm glad I don't come on O for the entertaiment.... - Canyon Ranch seemed to be deserted, and no effort was made to get people in. Staff were aloof, and seemed to form 2 cliques with the Indian manager and his fellow countrymen, and those of other nationalities....didn't seem a happy department. - Up until now, I had always found Grand Dining Room service as good as the specialities, but on this occasion it was a little erratic. No major mishaps though. Things were better at lunchtime though when the Speciality Maitre D's and Head Waiters were running the show. - Whilst still maintained to a very high standard Marina seems to be ready for a dry dock/refit. Some minor details were noticed in our suite e.g. flaking varnish on railings, carpet had been patched several times with a few frayed edges. - Destinations staff unhelpful and disinterested unless you're buying a tour, the manager with a badger style haircut was particularly unhelpful. Read Less
7 Helpful Votes
Sail Date: May 2018
This cruise was listed as going from Montreal to Southampton and when we booked (end of 2016 onboard) we opted to take their air/ground package. We flew first to Brussels from Manchester and then onto Montreal. Coming home (to get back ... Read More
This cruise was listed as going from Montreal to Southampton and when we booked (end of 2016 onboard) we opted to take their air/ground package. We flew first to Brussels from Manchester and then onto Montreal. Coming home (to get back to the car) Oceania booked us a BA flight from T5. Surprisingly we were the only people on our inbound Air Canada flight although we met another passenger at Montreal from Birmingham (there was a coach load came in later in the day from LHR). It was at this point we discovered that due to the level of the St. Lawrence waterway Marina could not get under the Laviolette bridge at Trois-Rivières so the cruise would start there rather than in Montreal. We were informed that our package now covered the 2hr bus ride to the new location the next day and thus we were sent on our way to the Fairmont Chateau-Champlain for the night. [Apparently Oceania had known this since the previous Friday – this was Monday – and whilst I had received three emails saying ‘Book onboard’ from them I had heard nothing about the change in plans – either directly or via my agent. When I went online that evening the website had already been changed!]. Having arrived early in the afternoon we got out and made the most of the sun in Montreal – the same the next morning too before we had to check out. The coach transfer was interesting as we saw the flooded land all the way along the road. Trois-Rivières turned out to be a lovely town and they tried very hard to do everything for us. This was their first ever turn around and they did themselves proud. We were onboard by about 1pm and our cabin (Concierge level) was ready inside 30 minutes – just time to grab some library books and a bite to eat. With an overnight in this port we now had plenty of time and made the most of it with a walk the first afternoon to get our bearings and then a longer one the next day to Le Parc de l’île Saint-Quentin where we saw the flooding first hand and had close ups with the wildlife (woodpeckers, marmots, black squirrels, tree creepers to name a few). A lovely town and the people came down to see the ship from the promenade….. The next port was Québec. The ship parks near the centre and it is a short walk through the old port and up to round town (the only walled city north of Mexico!). We followed a tourist walk (avoiding all the road works/digging) and then did the Dufferin Terrace and the Governors Walk to the Plains of Abraham before returning to the ship through Petit-Champlain. Another lovely sunny day and lots to see, good chance to try French again….. The day after was Saguenay and what a change those miles east made. We started with snow flurries and in the wind it felt below freezing – it was a shame for the locals in that few ventured far, even in the afternoon when the sun got out (although it didn’t feel much warmer!) Still the shops sold a lot of thermal wear…. A sea day next and all the usual activities onboard a cruise ship (lectures, trivia, games) as well as Oceania’s specialities – the Cuisine Centre (fee charged) and the art classes (free). Corner Brook was our first stop in Newfoundland and again we met snow flurries but soon the sun shone and we were on the free shuttle to town where we did a small trail walk (Three Bears) with views over the city and then the Corner Brook Stream and Gorge Trail. Again it was cool and the small craft market in the local mall (Sunday) did a good line in woollen gloves/hats. The next day we were in France. St Pierre and Miquelon are a group of islands just off Newfoundland that is a self-governing overseas territory of France (spot the tricolor and EU flags). Today was sunny but with a cold wind and whilst we took a shuttle into town we walked back (Monday today and a lot of shops/services are closed). In the afternoon we climbed the hill behind the ship and did a hike to Cap a l’Aigle viewpoint and then beyond two lakes (Etang Frecker) into the country. Its quite bleak and grey beyond the treeline but the views were great. We then had to do another immigration into Canada to be able to call at St. Johns. St. John’s was much acclaimed by many onboard compared to the previous three ports (more to do, bigger place, more shops) but I’d enjoyed exploring the smaller locations and we had plenty to see and walk. We walked from the ship up Signal Hill and then round on a circular route past Ladies Lookout , Cuckold Bay – where Marconi’s message was received – and into Quidi Vidi village and harbour (very quaint) before heading back to town past the lake. We even manged to find a coffee shop for lunch with live local music – impromptu but fun. It was warmer here but strange to see so many homeless/beggars – including younger girls – they were all polite though. We left Canada at 2pm and then it was three days across the Atlantic. This was our first ocean crossing and we weren’t sure we would find enough to do (that we liked). The first full day was a bit bumpy but realistically it was a very smooth crossing – just grey and cool all the way. It was also quite windy – one day had a 30+knot wind across the deck and the upper decks were all closed for safety. This led to the walkers being inventive (indoors and out) to do their daily exercise! Finally, landfall at Cobh (for Cork). Immigration had to be completed (face to face) onboard before you could go ashore. Cobh is a lovely little place with lots to see, it was the last landfall of the Titanic of course. Cork is a train ride away (the station is next to the ship) but most people decided after their visit it wasn’t worth it – another ‘big city’. It also had a few demonstrations on – one in support of the Palestinians and then a couple both for and against the repeal of the 8th amendment. Next day (Sunday) was Dublin and a chance to see the Book of Kells. I’d booked my tickets online before we left home and it certainly jumped the queue (even at 10am) but it was so busy. Lots of tour groups of course – some of whom didn’t seem that interested… The Trinity College Library is just awesome. Monday was Holyhead (Holy Island off Anglesey) and whilst most of the tours went to North Wales we made the most of the sun and warmth and walked the Anglesey Coastal path – friends went to Treaddur Bay on the bus. The shuttle here was provided by the town and it became swamped at lunchtime (especially as it coincided with a ferry loading for Dublin – traffic jam!). Much better result for the day than we imagined. Then our final half day at sea (working our way round Wales and Cornwall to Portland) so plenty of time to be packed before our trip into Weymouth. The town put on the shuttle again which dropped us near the old port. Again, it was a bit of an issue getting back at peak time, but the sun was shining, and it could have been worse – just a shame there was no drop off near Chesil Beach for a walk. Then overnight into Southampton and the easternmost pier (splendid view of all the cars for export!) and the start of the trip home. Disembarkation was easy and efficient. This was a great itinerary (interesting ports and a mid-Atlantic crossing) spoilt by the weather. We concluded that Marina with her open deck, no covered pool and constrained inside space is not such an appropriate choice where good weather is not guaranteed. I would however love to do these ports in Canada again later in the season when everything was open and active and see the ‘real’ region. Otherwise we enjoyed the cruise and met some interesting people. There were more Brits than usual (about 200 in 1230) but we were still well outnumbered by the North Americans. Quite a few had done the previous voyage as a back to back (from Miami up the eastern seaboard) and some were carrying on for the next voyage down the coast of France and Spain. We had over 800 Oceania Club (past passengers) members onboard and the highest ranking had sailed over 900 days at sea with Oceania. The food was very good although I’m glad to report portion sizes in the speciality restaurants had reduced slightly which I was all in favour of. The Grand Dining Room continued to shine with different menus every day. Many people made use of it for breakfast and lunch too. Afternoon Tea was usually busy and now features ‘special days’ such as Cupcake Tea, Éclair Tea and Chocolate Tea. The Vegan breakfast bar (for smoothies, juices and other non-dairy options) in Waves Grill worked well and I enjoyed the variety on offer. Staff were friendly and helpful although there were one or two small language issues across counters. The Terrace Café buffet was fully served which obviously helps control health issues and food wastage. We also noted toiletries were replaced based on consumption and thus there were times when you ran quite short until the next service; another small cost cutting exercise I presume. Restocking and refuelling seem to occur in various locations throughout the voyage and this seemed to work well as the fresh fruit held to the end (even if the natural Greek yoghurt ran out with three days to go). Rather than take a drinks package we chose the 7-bottle wine package (effectively half a bottle a day) and between that, buying the odd drink and the Captains Cocktail reception (free drinks for all on one evening for a couple of hours) that was more than enough for our requirements on the 15-day sailing. WiFi is available free to all (one item per stateroom) but it was very slow at times – especially on sea days. It also restricts access to streaming and video. You can pay extra for access to such sites – but then access doesn’t guarantee bandwidth to use them! The coffee shop, Baristas, was again well used and seemed a focus of the ship at times. The main crew were Italian females who worked in the mornings (doing service in Toscana in the evening). Other bar staff took the afternoon shift. Behind this is the library and I felt disappointed that there seemed less books than previously (we were on early and went straight there and allowing for the back to backers). I didn’t see that many new books and the shelf labelled New York Times Best Sellers was used for other purposes. The Guest Exchange had also disappeared – people dropped them wherever rather than in the Games Room where the shelf was designated but poorly filled. The Concierge Lounge was nearly always busy, and its coffee machine struggled for a while before breaking down under the strain. Eventually three engineers turned up to replace it with a new one. The Spa Deck to which we have access was used sparingly due to the weather – even some sunny times were closed due to the wind. The new Concierge inclusion of up to three bags of laundry (max. of 20 items per bag) worked well for us although I still did a big self-wash/dry on the last at sea morning so I came home with almost everything clean. This bundled laundry was offered across the ship on some days at a fixed price (circa $25), the launderette is still $4 for a wash and dry. The balcony was not used as much as usual because of the weather conditions but I did use it in port on a few days. Read Less
2 Helpful Votes
Sail Date: March 2018
xcellent staff was very efficient service spotty in Terrace cafe getting a drink of teat took forever Service every else was excellent The entertainment on the front part of the trip was mediocre to terrible It improved substantially from ... Read More
xcellent staff was very efficient service spotty in Terrace cafe getting a drink of teat took forever Service every else was excellent The entertainment on the front part of the trip was mediocre to terrible It improved substantially from the Hawaaian Islands to LA.Entertainment has never been this lines strong point cuisine however is fantastic anywhere on the ship The line even provided a Passover dinner and Haggadahs which was a plus This cruise director was new to us but he was excellent and very professional My wife who is an avid bingo player indicated that this bingo game was one of the best ever The flight from LAX to Papeete was not bad considering it was coach .Better than any of the US based airlines we fly on cruises We are loyal to Oceania as this was our 12th cruise and we have booked 13,14 ,15 and 16 to date Read Less
2 Helpful Votes
Sail Date: November 2017
Enjoyed the cruise! Ship was in excellent shape, for the most part the staff was extremely helpful. Everything went smoothly on the cruise. A few complaints: Staff at the front desk very less than personable. Seemed to resent anyone ... Read More
Enjoyed the cruise! Ship was in excellent shape, for the most part the staff was extremely helpful. Everything went smoothly on the cruise. A few complaints: Staff at the front desk very less than personable. Seemed to resent anyone approaching them. Meet guests with a frown. Majority of the personnel were delightful, going the extra mile to please. Buffet food was warm at best. Forget the concept of hot. Forget the Oceania port tours (True of most cruise lines) Ports of call were great, with the exception of the Canary Islands. Felt too much time spent there and would have preferred an additional stop in Morocco. Entertainment was fair. The cruise lines own entertainment troupe was great, as were the flamingo dance group that was brought on board. Disappointing (to be polite) was the young singer and ‘one man band’, both of which appeared two nights each as the ‘entertainment’. All in all, this cruise with Oceania is definitely a step up from those on Princess, etc. This being stated we can see a change in Oceania since being purchased by Norwegian. Great smaller ship. Read Less
9 Helpful Votes
Sail Date: October 2017
My wife and I are experienced cruisers (over 40 cruises) and Oceania in particular (over 15 cruises). I will start out by saying we love Oceania and have 4 more cruises on them currently booked. I will not comment on my last cruise since ... Read More
My wife and I are experienced cruisers (over 40 cruises) and Oceania in particular (over 15 cruises). I will start out by saying we love Oceania and have 4 more cruises on them currently booked. I will not comment on my last cruise since the ports are well covered elsewhere. Rather I will comment on Oceania in general. I am always confused by people who are not happy with an Oceania cruise because the items they complain about are exactly what Oceania is all about. They usually just did not do their homework. Here is what, in my opinion, is good about Oceania. Oceania’s raison d’être is food – and it almost never fails. It’s hard not to get an excellent meal at any of the venues. The specialty restaurants (especially Red Ginger on the two larger ships) are great. However, it seems the food has gone down a notch (particularly in the Main dining room) since Oceania was acquired by NCL The ships are small (4 Regatta class -600 passenger vessels and 2 Oceania class -1200 passenger vessels). They go to some unusual ports that the larger ships can’t get to. So you get itinerary’s that are better than most. The ships’ common areas are comfortable and have an elegant feel to them. The ships are uncrowded – no waiting on long lines like the larger ships. You don’t need reservations to eat except at the specialty restaurants. But you are guaranteed a certain number of reservations depending on the length of the cruise. Depending on your perspective – almost never any children. The passengers tend toward experienced travelers. Everything is usually included, even the specialty restaurants, except for alcohol. Their rewards program is very good – as you cruise more the benefits can be extraordinary (large ship board credits, free internet, free gratuities, and ultimately free cruises). The service is always excellent. Excellent fitness center (although crowed at times) and the wonderful Canyon Ranch Spa. Here is what, in my opinion, is not so good about Oceania: The entertainment is third rate. (except the small on-board entertainment staff are usually quite talented). The shows for the most part are just OK – and can’t compare to the shows on the larger ships. The ships are starting to show their age – the 4 smaller ships are old Renaissance Cruise Line R-Class ships built in the 1990s that have been refurbished (several times). Even the Marina, which was built 2011 needs a little freshening. The “new” Sirena is just an old R-class that became the Ocean Princess before finding its way to Oceania. We were on it recently and it’s hard to distinguish it from the other 3 Regatta class ships. The in-room entertainment system is just awful – you can get better on your flight to the cruise. By now they should have upgraded to on on-demand system. The Wi-fi is terrible – but this may be unavoidable since it goes through a satellite. The tours offered by the ship are grossly overpriced. You need to plan ahead and book you own tours. Depending on your perspective – the passengers tend toward seniors. Again - depending on your perspective – there are not a lot of ship board activities – the most common being ship board lectures and cooking classes. So – Oceania offers a specific cruise experience – and if it’s for you great Read Less
3 Helpful Votes
Sail Date: October 2017
We wanted to see Greece on this cruise. We like the food the best on this ship. We liked the specialty dining places that are included. The tours seem expensive so we did mostly private tours. The tender stops were difficult and time ... Read More
We wanted to see Greece on this cruise. We like the food the best on this ship. We liked the specialty dining places that are included. The tours seem expensive so we did mostly private tours. The tender stops were difficult and time consuming. They took so long in one port that we missed a private tour of the French Riviera that was paid for ahead of schedule. Several people got hurt on the tender transfers including my wife because of rough docks and rocking of tender boats. Greece was beautiful. The houses are all painted white. We did a private tour of Athens which was a highlight of Greece. The comedy shows were funny that they had in the evenings. We did not like the internet service since it was either slow or non working. The cabins were adequate but the jacuzzi tub takes up too much space and makes the shower and sink area too small. A double sink would be more desirable. No educational lectures on the ship. Read Less
2 Helpful Votes
Sail Date: September 2017
We have cruised with Oceania seven times so that speaks for itself how we regarded this cruise line. After visiting the Van Gogh museum and generally walking around Amsterdam we commenced our 23 days on Marina from 24 September to ... Read More
We have cruised with Oceania seven times so that speaks for itself how we regarded this cruise line. After visiting the Van Gogh museum and generally walking around Amsterdam we commenced our 23 days on Marina from 24 September to Barcelona, disembarking on 16 October. We thoroughly enjoyed the nightly entertainment and, as usual the dining experience was excellent, including the times we had breakfast in our room. Most ports of call were enjoyable with a couple offering nothing at all. Think they were just a stopping off point for Oceania's excursions. As we had to cancel a cruise on Sirena last year we decided to upgrade to a Penthouse Suite for this trip which was disappointing as it is actually only an extended Concierge level room with butler service. Definitely not worth the considerable extra cost. All was well until the very last night when I stupidly left a whole drawer full of clothes behind. We packed the night before, left our cases out for removal to the pier the next morning and flew straight home to Melbourne the same day. Upon my return home I realised so many items were missing, including items I had bought during the trip, still with their tags on as well as items bought specially for the cruise. I realised I had left them in a particular drawer in the room. I immediately contacted Customer Services in Australia by email (unable to speak to anybody on the phone) and long story short, after a fortnight of emails flying back and forth I was informed the items could not be found and the case was closed and we look forward to seeing you again on Oceania! Hmm. My question is - how could a drawer full of clothes disappear into thin air? Is this an acceptable outcome? Is this normal? Whilst onboard we were treated well by all members of staff, as was reflected in our comments on the questionnaire issued by the cruise company, but once off the ship it appears to be a different matter. To use the word disappointing is an understatement. Read Less
8 Helpful Votes
Sail Date: September 2017
We had sailed previously on Rivera and loved the size and choice of restaurants so it was and easy decision to do a Baltic cruise on the sister ship Marina. We were not disappointed. We met some amazing people along the way and thanks ... Read More
We had sailed previously on Rivera and loved the size and choice of restaurants so it was and easy decision to do a Baltic cruise on the sister ship Marina. We were not disappointed. We met some amazing people along the way and thanks to John and Paula were able to spend a lovely evening viewing their amazing Owners suite. Wow very impressive. Oceania staff are very attentive at all times. The restaurants were good although we did not think the steaks in Polo or the Terrace were perfected. Entertainment could do with a little improvement although we often didn't make it to the shows due to the wonderful company on many a mixed table which is fun. The itinerary was the reason we chose this particular cruise and we were not disappointed especially with St Petersburg. The ship shore excursions were expensive and not as good as the private tour we did Alla tours which was exceptional. Thanks John for your advice. On the whole we had a wonderful cruise yet again with Oceania. Read Less
4 Helpful Votes
Sail Date: August 2017
We chose Oceania based on the ports for this cruise. We wanted to see the Baltics, and we were well rewarded! The stops included Latvia, Lithuania, and Estonia; plus Helsinki, Finland; and St. Petersburg, Russia. Oceania is a classy ... Read More
We chose Oceania based on the ports for this cruise. We wanted to see the Baltics, and we were well rewarded! The stops included Latvia, Lithuania, and Estonia; plus Helsinki, Finland; and St. Petersburg, Russia. Oceania is a classy experience, where the passengers are treated very well by the crew and the chefs especially. The best parts of the ship were the special restaurants, like Jacque's (Jacque Pepin), the interior decor (spectacular), well-designed staterooms, and the smooth organization of getting folks on and off in port. To compare to our experience earlier this year with Viking Ocean Cruises, I have to say that Viking had better food, much better pastry (you can see where my priorities are), better coffee (also important), and a better arrangement for getting a glass of wine. Oceania, overall, seemed rather costly. You get what you pay for, but some of the costs were a little much (like $28/day for internet; $10,000 for two people; just two examples). I did learn, at the end, that some of our fellow passengers lined up tours separately, with companies ashore. That seemed to work out: better treatment, tailored to their interests; more comfortable; and more for the money. I'll try that next time. Read Less
21 Helpful Votes
Sail Date: June 2017
We chose this cruise for its ports in the Baltic, and also to try out Oceania which has been inundating us with brochures (which eventually worked, I guess:) Much about the ship and cruise suited us. We wanted a smallish ship that did not ... Read More
We chose this cruise for its ports in the Baltic, and also to try out Oceania which has been inundating us with brochures (which eventually worked, I guess:) Much about the ship and cruise suited us. We wanted a smallish ship that did not have big family groups and children for this cruise and that was the case. On the other hand there were some younger couples on board so it was not a totally retired people cruise. We don't care about shows, which was good because their entertainment in general was pretty weak. We do like good food, and on the whole the experience lived up to the line's reputation there. We had very good meals in Jacques and one in Toscana. Our first in Toscana I received a lobster that was seriously overcooked, which made me hesitate about ordering it anywhere again. Polo was good, but not as good as it should be. The food in Polo could use more seasoning. The Main Dinning room on the whole was better than average but there were some nights when I had difficulty finding a main course I wanted to eat, and some of the options were odd--like a lobster and sweetbreads dish, as if anyone wants to eat brains with lobster. I asked the waiter how many had ordered it and out of 26 people that night only 2 had and 1 had asked that they skip the sweetbreads. You would think with stats like that they would change the menu, no? Our stateroom was spacious enough, although I question the 282 sq foot claim. The bed was very comfortable with excellent linens. The walk in shower is tiny, as many reviews indicate, but at least it has water temp control. The shower in the tub does not and the water temp comes and goes, which is potentially dangerous. When we complained we were told no one had ever mentioned this before, which is hard to believe. I doubt it was just our shower on our cruise. This will happen if there is no third knob on a shower to maintain the temp. The water pressure also was variable. The housekeeping was good, although they kept forgetting one item. It was a little annoying to have to leave notes every day with reminders to replenish X or leave Y. I have read reviews that complain about the service but I did not experience that. There is a lot of staff on this ship, and our experience was they were all attentive, friendly, and with few exceptions spoke acceptable English. Unlike some other ships we have been on, the dining staff seemed adequate for the task and did not seem to have too many tables to handle. I do suspect that large tables suffered a bit in service due to all the food having to be delivered at the same time, but actually there were not too many tables with more than 6 people anyway. We were in concierge and the biggest difference between that and regular veranda is that you can get hot food with room service breakfast, which with early excursions and sightseeing departures is valuable. Except on the last morning there was no hot food for breakfast. Which no one informed us about. So we got the cold items we had ordered--some toast. Very odd and very annoying. Like no one thought to stick on a pastry since we were not going to eat otherwise? In general there could be better communication. The cruise director insisted that every Currents informed us of whether we needed our passport, but the first one after Russia did not. The Currents with info on Lithuania only mentioned their local currency and neglected to add that everywhere takes the euro. Little things like that would be nice to know. We had very cold, windy and often rainy weather the whole cruise, so most people did not enjoy the pool deck area. Not the cruise line's fault. However there was very little to do otherwise. Arranged activities are quite spare. There is a gorgeous library if you are so inclined, the nicest and biggest one I have seen on any ship. A delightful place. The concierge lounge was used by my husband more than me. The concierge was pretty useless, and not customer oriented, which is peculiar considering her job. She also would leave to go to meetings but not ask in anyone present needed something before she did. So she would not be there during the times indicated on occasion. Since she is somewhat superfluous and you get better service by dealing directly with the dinner reservation people, it is not too much of a problem as long as you know not to rely on her. We did not use the excursions. We took an onboard credit instead (a variety of perks were offered when we booked; free excursions, a drink package, or an OBC). The excursions were very highly priced even for cruises and we were able to book a private tour guide and driver in St. Petersburg for 3 days for the cost of one of their excursions for 2 people. I recommend anyone going to Russia to book privately. It will save you a lot of money. There is no need to book excursions in Talin, Riga (nice town), Helsinki (use hop on hop off if you want to get around). Just walk around and most of what is interesting is right there. As others have said the wine and all drinks are pricey. We used our OBC for wine and enjoyed some very nice ones, but the cost was high. Wi-fi was spotty. It seemed better at sea than in port. We managed, but it was hardly state of the art. It was also slow, which may be why it is now included. I am sure customers were livid when they paid by the minute and the system was so sluggish. I had read comments that this ship is more class conscious than most and I think I agree. Notice how only concierge and above could get hot breakfasts in their rooms. There were a variety of little ways this kind of thing showed up. This cruise ended in Copenhagen. Be aware that the line for taxis was very, very long and anyone planning to use a taxi to go to the airport should have lots of time before their flight. Otherwise you should pay for the ship's airport transportation. Be aware that in port you can use the 4th floor ramp to exit and enter the ship and avoid the stairs to the 5th level entry that they expect you to use. You can leave at the final stop that way too, which is much easier if you have a roller bag with you. One final note. You feel this ship move. We like that, but anyone who is used to mega-ships that have to hit really rough waters to cause sea sickness will want to prepare for this. Also, the rear of the ship vibrated just from the engine more than one would expect so keep that in mind when booking cabins. We were right near the back elevators and it was not bad there, but further to the rear I think it might be if you are sensitive to that. Read Less
9 Helpful Votes
Sail Date: June 2017
We chose this cruise because we like the dates and itinerary. Overall, the cruise was very good, but there were some things that could be better. We found the wine prices very high, especially considering what the wines cost and the ... Read More
We chose this cruise because we like the dates and itinerary. Overall, the cruise was very good, but there were some things that could be better. We found the wine prices very high, especially considering what the wines cost and the fact that taxes are probably not paid on them. Plus 18% for gratuity. If you like wine, see if you can bring some and pay corkage, or do like us, and just forget about it and consider it part of the cost of the cruise. We also found the on board entertainment weak. The ships band was not very exciting, and nobody could sing. They could benefit from a younger band, who did some more current music. Also, the excursions were expensive- luckily we booked the St. Petersburg tours with Denrus, whose prices were about one third of those offered by Oceania. Food was mostly good, with a few exceptions. Cabin was fine- we were on the concierge level. Read Less
2 Helpful Votes
Sail Date: June 2017
We were recommended by cruise ship by our travel agency and sold by the good food served onboard. We were indeed delighted that we sailed with them. It was the first international cruise and best decision made to be onboard Oceania. ... Read More
We were recommended by cruise ship by our travel agency and sold by the good food served onboard. We were indeed delighted that we sailed with them. It was the first international cruise and best decision made to be onboard Oceania. On the day of embarkation, the queue was rather long but managed to clear quite speedily. In addition, there were seats around in case of guests who could be tired standing in line. As we were considered early, we were asked to go for our lunch before checking into our cabin, the food served was good and this was a good start to our cruise. An announcement was made once the cabins were ready for checking in. When we opened the door to our cabin, we were pleasantly surprised with the size of the inside cabin, Many inside cabins tend to be tiny, but I must commend that this is not so, in fact, it was considered spacious and very comfortable. the cabin was also done up rather luxuriously with 1000 thread count bedsheets to sleep on nightly. Kudos also to The housekeeping team who are ever so efficient in cleaning the cabins and remembering the requests of each and single room. There are 4 speciality restaurants to enjoy. We managed to try all 4 as we were advised to book online. As it was only my friend and I, we had to share table with other guests on 3 nights. The experiences at all the speciality and main dining areas were better than great! The food was really declious, and generous. And the service by the staff was excellent too. Being a gourmet foodie, I jmust commend that the cruise is really generous on the expensive ingredients (lobsters for almost every dinner and excellent prime cut beef) served. Hygiene level is high which is what I like. You can find sanitaiser almost everywhere throughout the ship. And there are reminders to clean your hands. Thumbs up! My gripe would be on the shore excursions. There are hits and misses. Some of the guides were excellent while some of the drivers were very good. The organsiaton prior to disembarking the cruise is a tad messy. The positive aspect of the shore excursions would be that most of the coaches are not fully filled up and they come up toilets which can be used ( this is Escorial he important for long drives). Plus the coaches are all very clean and comfortable. Believe that the drivers take pride at their work:) I would definitely sail with them again. I have already been telling people of how good the ship is and garnered a fair bit of interest. I certainly hope to sail on it again soon . Read Less
3 Helpful Votes
Sail Date: June 2017
We chose this cruise originally because of the destinations and class of ship. It's expensive, but that keeps the rif raf off the ship, and thats fine w/ me. We originally booked our veranda suite, but when we got closer to the ... Read More
We chose this cruise originally because of the destinations and class of ship. It's expensive, but that keeps the rif raf off the ship, and thats fine w/ me. We originally booked our veranda suite, but when we got closer to the travel date, we upgraded to a penthouse suite on the 11th floor, and so glad that we did. We flew into Copenhagen 2 days early to enjoy the city. 2 days was enough as theres not that much to do. We did Tivoli Gardens in the evening, and they had a nice firework show, and walked along Nyhaven . Many people took a canal tour, but we just walked along it and it was great. Embarkation was easy, although we did have a bit of a line, which we didn't think we would have since we were boarding at noon with the other suites. Our room was a terrific!! Elegant, comfortable, big and a great balcony. The first port was Germany. We didn't book the trip into Berlin as it was a 3 hour bus ride, there and back. Those that did, enjoyed it, but I didn't want to deal w/ sitting in a bus all day. We walked around the port town. It was OK. Your basic cruise tourist port town. But that was OK, as I had very little expectations. The following day at sea was beautiful. The weather was great and surprisingly there were plenty of folks relaxing in the sunshine by the pool. We enjoyed the private deck area outside the Canyon Ranch Spa for suite guests. It was quiet, relaxing and private. The next day we were in Estonia. It was a charming little town, easy to walk to and plenty to see. The cobblestone streets would be difficult for those with mobility issues. The town was quaint and the people we met there were sweet and wonderful. Had lots of interesting conversations with the locals. The next 2 days were spent in St. Petersburg Russia. It was incredible. We booked the tours through the ship. We did the canal tour and cathedral of spilt blood one day and that was great. It was a beautiful sunny day, with a cool breeze on the water. Our tour guide Larissa was terrific!! The next day we did another tour and got to have some free time in the city. My husband and I ended up at the Grand Palace Hotel lobby bar with some other folks from our ship, drinking vodka. It was actually great!! We found the city to feel safe and beautiful. They do take you to a lot of souvenir shops, but quite frankly, I wanted to buy some, so I was OK with it. I really wanted to bring home a matryoshka doll, but ended up buying it in the ships shop. The prices were the same, and I felt like the ones on the ship were more legit then the mass produced copies in the shops. We had friends that went to the Ballet in the evening and enjoyed it. We stayed on the ship and it was a quiet evening, because many folks were out in the city on tours, but we enjoyed the quiet. The next day was Helsinki Finland. Helsinki felt like a city. We walked around, and sat in a coffee shop, but it wasn't very exciting or interesting, but again, that was OK. There are some interesting market places near the water and in the city, some historic sites. The hop on and off bus was a good idea. It was a weird day because you knew you wanted to get back to the ship to pack up, so it felt short. The next day we disembarked in Stockholm. Heres were the nightmare was!! Do yourself a favor and book a private car to pick you up from the port. There must have been 500 people in line for a taxi and there were seriously 2 taxis at a time. It was ugly!! People and taxis were fighting with each other. We managed to call Uber, but we were lucky as shortly thereafter there were no uber cars available. We stayed a few extra days in Stockholm at the Sheraton. We didn't book it through the ship as we had points and used them for those nights. It is a really nice hotel and we had a beautiful room with a balcony and view over the water and city! Stockholm is a great city, so if you can stay a few extra days, it's well worth it!! Once again, we felt safe, the people were friendly, and there is a lot to see and do. A few other notes about the cruise itself. We were very excited about the private restaurants, but what a dissapointment! We only went to the Tuscano restaurant, and the meal was so bad that we decided to cancel all our other restaurants and just eat either in the cafe terrace, the burger place outside the terrace, or main dining room. The food in those venues was really good! I usually hate the cafes as I see so many people filling their plates to the rim, that it grosses me out. But because they serve you, (which can be a little annoying), nobody appears to make a pig out of themselves. We spoke to others who agreed with us on the private restaurants and were dissapointed as well. I think the cruise tries to make a big deal out of the Jacque Pippen name, but really, it's not all that!! Everyone was complaining about the poor internet service. First of all, it was pretty well stated in many of the reviews that it wasn't great. If you get it for free, then great, but expect it to only work 70% of the time. Seemed not to work at all while in Russia. But get over it people!! Did you really come on vacation be on your phone and ipad all day?? The crew of the ship were terrific! All very kind and friendly. What was nice was the size of the ship. There are 1200 passengers which is a lot, yet you'd see the same people over and over and it was a nice opportunity to meet people from all over and make some friends. There was a large alumni group from FSU, so many folks were probably in their 50's and 60's. So it was a nice mix. I'd definitely sail on Oceania again. I just wouldn't get too excited about the restaurants the next time and be more excited about the room and the ports. Food is food. Besides, who wants to go home 10lbs heavier!! Read Less
1 Helpful Vote
Sail Date: June 2017
We got a great deal so the trip was a no-brainer. The room was as advertised. Large compared to our other cruises. I know that baths are important to some, but I think those square feet could be better spent elsewhere. I loved the ... Read More
We got a great deal so the trip was a no-brainer. The room was as advertised. Large compared to our other cruises. I know that baths are important to some, but I think those square feet could be better spent elsewhere. I loved the little extras. Free sodas and water and self serve laundry services. I didn't feel that Oceania was trying to nickel and dime us. The food in the main dining room started off sort of bland for the first few days. It got better as time went on. The buffet was good and I really liked the "specials". The specialty restaurants were outstanding. The miso sea bass at red ginger and the filet at the polo club were highlights. The service was almost too good. After being served portions at the buffet, our plates were taken from us and taken to a table of our choosing. I must bring attention to the culinary workers. We had a very rainy bike ride in Sweden and came back soaked. My iphone was in my flooded pocket and started glitching. I went to the culinary center, asked for and was given a bag of rice to dry out my phone. It worked, saving my pictures as well as the phone. My big regret was that we did not port in Amsterdam and instead went to Bremerhaven. The captain said it was too stormy to use the locks. The cruise director later said that other ships had tried and failed, bobbing all night in the rough water. I tried to check but I couldn't find the info. I don't blame them if this was truly the case. I must say that any other problems we had were not the fault of Oceania. I should also mention the cabin stewardess down the hall that we had several conversations with. On the last night (I'm sure their busiest) I felt like I was getting an ear infection. I mentioned it to her and in 5 minutes she was at my door with qtips and alcohol pads. Great service. Read Less
10 Helpful Votes
Sail Date: May 2017
This was our first cruise on Oceania. We chose this ship because of the itinerary, and for that reason it was excellent. At 70, we were probably about average in age, if not on the younger side - there were very few passengers under 50. ... Read More
This was our first cruise on Oceania. We chose this ship because of the itinerary, and for that reason it was excellent. At 70, we were probably about average in age, if not on the younger side - there were very few passengers under 50. Dress was generally on the casual side of "country club casual", with women better dressed than men. The ship is well presented, but some maintenance issues persist - we had to call maintenance twice to fix a noisy rattle on the balcony that spoiled our sleep, and we were locked out of our room at one point because our door lock needed to be "reprogrammed". The food quality and service was superior to other (20+) cruises we've been on and we were able to dine in the excellent specialty restaurants several extra times (our formal allotment was only four) by making same-day reservations. Food was not perfect - we sent some some dishes back to the kitchen because they were too salty, too tough or just cold. Our cabin was clean and neat, but layout was not well designed for storage. Housekeeping staff was excellent, but we had some issues - personal items left behind by a previous passenger and some stains on linens. All staff was uniformly welcoming and efficient. Shore excursions were marred by language issues and a lack of radio/audio devices - some guides were hard to understand and we just couldn't hear them in large groups and noisy areas. We found this very surprising from an upscale cruise line. One Oceania excursion was only half completed (because of a disabled participant who shouldn't have been allowed to take an "strenuous activity" excursion and held everyone back) and we were disappointed to receive only token compensation when we asked for an adjustment. We, and many other experienced cruisers, had arranged three independent excursions at both lower cost and better quality. Despite the observations listed above, we had a very enjoyable cruise, and we will likely cruise with Oceania again. Read Less
7 Helpful Votes
Sail Date: May 2017
This was our third time on Marina and fifth with O. Service and food slipping a bit since they were bought by Norwegian. Food very inconsistent even in each restaurant. Still good but a little less so. Great itineraries make it first ... Read More
This was our third time on Marina and fifth with O. Service and food slipping a bit since they were bought by Norwegian. Food very inconsistent even in each restaurant. Still good but a little less so. Great itineraries make it first choice though. Will give hard look at others or next cruise. Size of ship just right although we prefer their smaller ones like Regatta. Starting to hsell junk watches and such in public lobby, a definite downgrade for a lux ship. Entertainment is sparse and since we had to be up early each day for the ports, most were 8 or 9 AM we did not bother with many. No smoking policy is wonderful. Good selection of alcohol brands and experienced bartenders. Choice of ports outstanding but as with most cruise lines excursions offered should be passed in favor of arranging independent excursions and posting them on Cruise Critic. Read Less
1 Helpful Vote
Sail Date: March 2017
We chose this cruise because it was Oceania, and because of its 2 day stay in Cuba. Overall we were not disappointed. It was our fourth Oceania trip, the first on Marina - though we have cruised on Riviera before, her sister ship. The ... Read More
We chose this cruise because it was Oceania, and because of its 2 day stay in Cuba. Overall we were not disappointed. It was our fourth Oceania trip, the first on Marina - though we have cruised on Riviera before, her sister ship. The itinerary highlight was Cuba, which we loved. The rest comprised Cozumel, Harvest Caye, Roatan and Nassau. Harvest Caye is a disappointment, a small private island owned by NCL, Oceania's parent company, which could be anywhere. Cozumel and Roatan are pleasant stops, and Nassau a typical Caribbean port with a small town feel, and full of the usual tourist shops. Boarding in Miami was a little slow, with a 20 minute queue to get into the terminal, after which things went fairly smoothly. Marina is a lovely ship, and the 1200 passenger size is perfect. We were so glad not to have been on the other giant ships we saw disgorging their passengers at some ports of call. The cruise was full, but there was never a queue at any of the restaurants or the entertainment venues. Service was of a very high order, and all of the staff maintained the extremely high standard one expects of Oceania. Food was excellent, though drinks are on the pricey side, especially with the 18% service charge that is added to every purchase. Entertainment was ok, though not brilliant. You need to be eating by 7.30 at the latest if you are to make the evening show at 9.30pm. If you visit Cuba, remember to take currencies other than US Dollars to exchange for Cuban pesos, since dollars are subject to a 13% exchange charge by the Cubans. Sterling, Euros, Canadian Dollars are all fine though. Overall a memorable cruise thanks to the Cuba experience and the comfort and quality of the Marina. Read Less
Sail Date: March 2017
The March 21st Marina sailing was overall very good. ! The cruise overall was as usual with Oceania very enjoyable with lots of great dining! I only have four negative comments. First and most offensive was the Asst. Cruise Director ... Read More
The March 21st Marina sailing was overall very good. ! The cruise overall was as usual with Oceania very enjoyable with lots of great dining! I only have four negative comments. First and most offensive was the Asst. Cruise Director who was rude and inappropriate in dealing with guests. He has a mistakenly very high opinion of self, but does not belong on Oceania, maybe a Carnival three day Bahama cruise! Second, if you purchase transfers from Oceania and arrive on a red eye flight, the last thing you want is a city tour of Miami!!! Never transfers again since the bus transfer to the port on disembarkation was a chaotic mess at the Miami airport plus a three hour wait for the flight arranged by Oceania! Third, two of the ship shore excursions in Havana overlapped the same sights, and were of marginal quality. Fourth, the service and food quality in Toscana on the Marina needs help! On the Regatta, it was excellent! Our cabin steward for #10085, Cristine, was friendly and outstanding! Our waiter in Jacques, Juan from Guatemala was outstanding! All of the dining in Red Ginger, Polo, Grand Dining Room, Terrace Grill was outstanding with great service and food! The Waves Grill food is good, but the smoothie/ice cream section is too small for personnel and many needed more assistance and training. The personnel overall in the Terrace Grill were attentive and well trained. Also, the afternoon tea in Horizons lounge was very nice as usual on Oceania. I would also like to compliment the young lady from Germany who worked as the hostess in the 9th deck Concierge Lounge! She was very helpful and friendly to guests! Although this was just our second cruise with Oceania, we hope to do many more. Most od our prior cruising had been with HAL, but their overall service and food quality has seemed to have lost quality! We are looking forward to more Oceania cruises! Read Less
Sail Date: March 2017
We chose this cruise for a return visit to Havana, having been there in 1980 on a Russian ship which sailed from Tampa. Many improvements to Cuba since then! Everything went perfectly on the cruise. Food and service were stupendous ... Read More
We chose this cruise for a return visit to Havana, having been there in 1980 on a Russian ship which sailed from Tampa. Many improvements to Cuba since then! Everything went perfectly on the cruise. Food and service were stupendous and weather was terrific! I only wish Oceania did more than one show a night. 9:30 pm is just too late for me!!! I ate my weight in crab claws, which were on the buffet every night, and, is, quite frankly, part of the reason I will pay the high per diem for this line. That and the lobster!!! LOL!! It is our second trip on Oceania. We will be sailing them next May on the transatlantic. We had a concierge cabin which was adequate, but nowhere near as nice as the penthouse rooms. Although when I compared my pics to my earlier cruise, I noticed the bathroom was identical in both categories!!! Read Less
1 Helpful Vote
Sail Date: March 2017
The ship and amenities are gorgeous. The food is certainly on par with the level of excellence that Oceania offers, however, there were 2 items that drove me crazy which will be the deciding factor when booking my next cruise. First: ... Read More
The ship and amenities are gorgeous. The food is certainly on par with the level of excellence that Oceania offers, however, there were 2 items that drove me crazy which will be the deciding factor when booking my next cruise. First: Iron's and ironing boards are not allowed in the staterooms - for security reasons. I'm in my 50's and don't think that I'm at risk of a security breach or any safety issues while pressing a shirt. The ship has a laundry room on each deck, but who wants to use those to press one's drawers?? Second: All staterooms are equipped with blow dryers, however, you can not use them in the bathroom. Again, for security reasons. They must be used at the desk in the suite. I don't want to blow my hair dry at the desk. I want to blow it dry in the bathroom. It's not an unusual or unrealistic request. So even though it was a lovely trip, I'll think twice about booking again on a Oceania Cruise and will opt for another ship that doesn't see me as a security risk while holding a blow dryer. Read Less
7 Helpful Votes
Sail Date: March 2017
We were very surprised by the amount of motion that this ship exhibits when under way. On two of the four sea days, it was difficult sleeping overnight due to the sometimes abrupt motion. We have sailed on other ships the same size or ... Read More
We were very surprised by the amount of motion that this ship exhibits when under way. On two of the four sea days, it was difficult sleeping overnight due to the sometimes abrupt motion. We have sailed on other ships the same size or smaller and never experienced any thing close to the motion we had all day and night when at sea. You will not need to drink much alcohol when at sea because you will feel and walk as if tipsy as hell. CEO Frank Del Rio should have spent more money on motion stabilizers and a lot less on artwork. For a cruise line that bills itself as a "foodie" establishment, it is hysterical that Oceania only delivers coffee to your table in one of three conditions: bitter, lukewarm or not at all. It was a daily fight to get coffee that was more than 95F degrees or more than 3 ounces at a time. Getting a refill was akin to winning the lottery. Attention to detail and efficiency are apparently unknown concepts aboard the Marina. The list of examples would be laborious, but as a starting point, one would expect that the casino, when operating, would have an attendant nearby should one of the slot machines malfunction. Or that one should be able to dine in the main dining salon in something less than 90 mins if desired. Or that the "preliminary" final bill, delivered ~30 hrs before disembarkation, would include the gratuity charges, but that ~16% charge does not hit the statement until right before you disembark. I imagine some passengers are quite flabbergasted when, after seeing a positive credit on their shipboard account, go and spend lavishly in the onboard shops only to find the bitter truth the next morning. Oceania has difficulty understanding the concept of customer care. They are, at times, very high-handed and arrogant in their communications, esp when their VP of Guest Relations, Carlos Ortega, is involved. Other times, they appear to clearly not know what they are doing or how to do it well. Summary: despite the above and the definite need for improvement, we would sail Oceania Marina again as long as the price is a reasonable value, which seems only to be the case when there is an abundance of unsold rooms close to the launch date. Read Less
Marina Ratings
Category Editor Member
Cabins 4.5 4.5
Dining 4.5 4.5
Entertainment 3.0 3.1
Public Rooms 5.0 4.6
Fitness Recreation 4.0 4.0
Family 1.0 4.0
Shore Excursion 4.0 3.1
Enrichment 5.0 3.6
Service 4.0 4.5
Value For Money 4.0 3.8
Rates 4.0 3.9

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