4 Helpful Votes
Sail Date: February 2016
I am a fan of Oceania, having travelled on a few of their ships. I find the cruise line perfect for us, not to big just the right amount of quests on board. We found the ship clean, comfortable and the food excellent, the quality and ... Read More
I am a fan of Oceania, having travelled on a few of their ships. I find the cruise line perfect for us, not to big just the right amount of quests on board. We found the ship clean, comfortable and the food excellent, the quality and variation excellent, especially Jacques and Red Ginger. One complaint I have is with the lounge chairs around the pool. It never ceases to amaze me how selfish some guests can be, they are not happy with one deck chair, but, they have to hog two, one in the sun and one in the shade. This is at the cost of other guests not be able to find just one deck chair to enjoy themselves around the pool. There has to be a way to control this, it is such a selfish act and has to be stopped. Activities - I found them adequate, all I need during the day, maybe there could be some different acts in the evening, as we found far to many musicals on the list, albeit they were good, ( more variation). Service: We found the service, on the whole very good, except I did have two episodes whilst on the ship. On in the breakfast area, where a girl behind the counter was quite rude when I mentioned I had waited for 10 minutes for two poached eggs. A chef from the kitchen came out and very quickly I received my meal. This was the same girl who looked a little hung over the previous morning and in fact left her station to go and talk to a friend at the next counter, while we all stood in a queue for our toast. The other problem I had was with the maitre D' at Red Ginger, I felt his attitude was a little off. Apart from these two incidents, I thought the staff was very well trained and very polite, and that has to do with the training programme you operate on the ship. Tours: I have to say i think they are so overpriced for what they are, so I very rarely take any, we prefer to do our own thing at half the price. The one thing I have to mention, I found our Butler excellent, well trained and very eager to help and assist when required, he did go beyound his call of duty. He was cheerful, interesting and he deserved to be in his role and we wish him every success for the future. And yes, we will travel again with Oceania, we think it is a great cruise line , it suits us and gives us what we want from a cruise. Thank you for a great cruise. Read Less
21 Helpful Votes
Sail Date: January 2016
We sailed on the Oceania Marina on a cruise of the Tahitian islands. We started and ended in Papeete on Tahiti and visited Moorea, Raiatea, Bora Bora, Nuku Hiva, and Rangiora. Although I thought of Tahiti as a single island in the middle ... Read More
We sailed on the Oceania Marina on a cruise of the Tahitian islands. We started and ended in Papeete on Tahiti and visited Moorea, Raiatea, Bora Bora, Nuku Hiva, and Rangiora. Although I thought of Tahiti as a single island in the middle of nowhere, there are three groups of islands: the Society Islands, Marquesa Islands, and the Tuamotu Islands. More island chains nearby. A cruise ship is an excellent way to see these islands. Only the Paul Gauguin cruises in these waters. There is a local ship that is half cruise ship/half cargo ship, but I have no info on that. Getting There We flew Air Tahiti Nui from LAX and landed at 6am. Customs took about an hour. Very few parts of the airport are air conditioned. We were with a group and had some extra perks. We drove five minutes to the Intercontinental and had a day room for a few hours. Slept a couple of hours, walked around the pretty hotel, then boarded a bus to the ship terminal. The Ship We had sailed on the Riviera, the Marina's sister ship, in the Caribbean last year. We liked the size, it's a medium size ship with only 1200 passengers. Plenty of room in the public areas. Never felt crowded. Hallways are relatively wide, lots of spacious bars, a dual level pool area, casino, and multipurpose auditorium. Great library. Near the library is a coffee bar with snacks. And an Internet room with terminals and (sometimes) a helper. We played a number of games: bags, trivia, and shuffleboard. Group trivia was especially fun. Winners get "O" points, which you can redeem for Oceania branded clothing at the end of the cruise. Never took in a show, but those who did were disappointed. Comedienne was good. Several bands at the bars and pool. Our favorite was the string quartet in the lounge near the casino bar - get there before six and get 2 for 1 drinks. The ship offered courses on Photoshop and art, given by a husband and wife. The Photoshop course was awful - I sat in the first one for 30 minutes and learned nothing except that simple photo editing tools are limited. Maybe it got better later, but I wasn't interested in spending any more time. Took a cooking class in their purpose-built culinary center. Excellent! Did not gamble on the ship, just a few folks did. There were lessons on craps and blackjack. There are small (three washers and three dryers) laundries on floors 7-11. Machines run on tokens which cost $2 each. Free detergent. Typically lousy satellite Internet on the boat. And, if you want help, prepare to wait at lease 1/2 hour. Probably the worst service on the ship. We had 300 free minutes and that was plenty. However, when first logging on, I had to "buy" the free minutes. Not intuitive. Speaking of service, we found the help everywhere to be first class. Nice touch - in addition to the daily Current showing tomorrow's events, you get a four page newspaper. Median age of the passengers was in the sixties. Greatest number were Americans, followed by Canadians and Europeans. Friendly folks all. For those in the concierge levels, there is a lounge on deck 9. Sodas, waters, coffee/cappuccino machine. A concierge to help with issues. And, daily newspapers (printed in big tablet form held together with a staple): WSJ, USAToday, Canadian, and European. They had a nice presentation on future cruises and we signed up for one. Big discounts for on board sign ups. Dining Terrace cafeteria was good for breakfast, good for lunch, and fair for dinner. There is a large outside area. For lunch until 4pm, Waves on the pool deck is great. Nice burgers and dogs, with a limited selection of salads. Grab a table, note the number, put your order in, and they will deliver. They will deliver to Terrace too. And, they will deliver burgers etc to Terrace. The main dining room (MDR) was good for dinner, did not try it for lunch or breakfast. The specialty restaurants were excellent. I rank them in the following order: Jaques, Polo, Red Ginger, and Touscana. I ranked Touscana last because we had a group dinner there with a limited menu. There is also La Reserve for complex dinners with wine pairings. Very expensive. We signed up for the basic drink package and found the selection of beer and wine to be good. The Cruise One of the best venues we have been on. These islands are spectacular. Twice as good as Hawaii. Outside of Papeete, not much development. Many of these islands are surrounded by coral atolls, so there is calm water between the reef and the island, perfect for swimming and snorkeling. Just imagine yourself in clear, warm, aqua water with hundreds of fish. Typically 3-4 feet deep. Pure heaven. Many natives speak Tahitian and French. Brush up on your basic French before you go. Papeete resembles a typical Carib island town - couldn't wait to leave. Moorea was beautiful, but since we were there for less than a day, and we would return at the end of the cruise, we stayed on the ship. Friends took a car ride around the island and enjoyed it. Raiatea is a beautiful atoll island. We arranged for an all day tour with L'excursion Bleue (Bruno Fabre owner - tahaa.net). Toma was our guide, first rate. Short walk from the ship. Twenty in our boat, we went to a pearl farm, coral garden for snorkeling, luau on a private island (excellent), snorkeling with sharks and sting rays, vanilla plantation, a drift snorkel, and a long way back because of the wind and tide. Recommended by TripAdvisor and me. Bora Bora is another gorgeous atoll island. We did a half day tour with Reef Discoveries by Pure Snorkeling (puresnorkeling.com). Seven of us in a nice speedboat with Fabien as our guide. We did another coral garden, "zoo" with lots of fish, sharks, and rays, a drift snorkel with packs of rays (Fabien towed the boat!), and a deeper channel snorkel where there were huge manta rays. Fabien was first rate - really helpful getting us off and on the boat, storing our gear, explaining where we were going. Excellent! At Bora Bora a second day, we toured around the small town. Found a great pearl shop - go down the alley next to the Police Station and look for the red roof - best quality and price. Down the street is the Aloe cafe where you can get decent wifi free with lunch or $5 without. That night they held the Captains Reception in the Horizons bar and three others. Free drinks and appetizers. Don't be bashful about asking for a drink of your choice instead of the passed drinks. Be sure to be up top when you cruise into Nuku Hiva - it's the most beautiful of all these islands. Nice small bay for tendering. We took a half day tour of the island with Richard (temarama.com) - fantastic! The roads were smooth except for one spot. Saw many beautiful vistas, an archeological site, small town (pit stop). Recommended. On the way back, we saw 40 vehicles lined up for the ship's tour - another reason to use a small operator. Ranjora was OK. We walked from the tender to the leeward side of the island and found a beach with both sand and rocks. More rays and fish! On the way back, stopped at one of the open air restaurants and got a local Hinano beer for $5. A word about tendering. I don't like it, even mild seas can make ship to tender dangerous. However, in those calm waters, it was pleasant. Ship excursions get priority for tendering. You can still get off just about whenever you want. Just show up in the lounge and get a color coded card. Not a big deal. Debarkation was at 8am and was smooth. They asked in advance where you are headed and gave you an exit time. Post cruise on Moorea. Well, if you are going halfway around the world, you might just stay another day or two, which we did. Spent two nights at the Hilton in Moorea in a bungalow over the water. Awesome. You can step down into the water from your own bungalow and be greeted by tropical fish. Very good snorkeling. These bungalows started in Bora Bora, but are now in lots of the islands. Recommended. The bad news. Scheduled to fly out on a midnight flight, the flight was cancelled at the last minute. Pure chaos. Air Tahiti Nui did a terrible job of informing passenges of the status. Adding to the problems, 30 of our group got on a delayed flight that left right after midnight, 12 of us were in the terminal, and the rest were outside. The plane finally left the next day at noon but our connecting flights were missed. Ugh. Read Less
26 Helpful Votes
Sail Date: January 2016
We sailed from Valparaiso to Tahiti in January 2016. This was our first Oceania cruise. I doubt we would sail with Oceania again. First thing was their loss leader concept on their brochures. Advertise a low fare and when you try to ... Read More
We sailed from Valparaiso to Tahiti in January 2016. This was our first Oceania cruise. I doubt we would sail with Oceania again. First thing was their loss leader concept on their brochures. Advertise a low fare and when you try to book that fare, it's long gone. I just don't appreciate that in a company. We picked this cruise specifically because of the itinerary. Mainly Easter Island and Pitcairn Island. When we got to Easter Island, the boarding process for the tenders was a complete disaster. We are independent travelers and we had a car rented for the first day on the island---fortunately the first day because the 2nd day was cancelled due to swells. Because all Oceania tours were allowed to board tenders first, it took us 2 1/2, yes 2 1/2 hours!, to get to the island on a tender. We had to call our car rental company from the ship to tell them we were going to be very late. It all worked out fine in the end since we saw most of the island. BUT, Oceania did a terrible job administering tender tickets and boarding. This one experience would keep me from using Oceania again. We found out later that here is a 50+ % chance of not being able to go to Easter Island at all because of the tender situation. Of course this wasn't mentioned in any of the literature when booking. Think about booking this 'trip of a lifetime' and finding out you couldn't even see Easter Island at all. The rest of the trip was pretty uneventful. Pitcairn Island, where the islanders visit the ship, was great. Very neat experience meeting direct descendants of the Bounty mutineers. This was definitely the highlight of the entire trip. Visits to two atolls in Tahiti plus Bora Bora were very nice but not the point of this particular cruise. I've seen a couple of posts about this cruise and one said that people were generally pushy and rude. I would agree. We met lots of nice folks and made many friends. But in general, people on this cruise pushed to get in line first, were generally very aggressive and self centered. One nice thing, not a lot of drinking like you would see on a cheaper Caribbean cruise. Entertainment in the evening was very mediocre---almost the quality you would see in a bar. Some was better than others, but generally below average. Lectures were average. One of the lecturers was excellent, but mostly not that good. With 9 days at sea, Oceania needed to make sure this part was better. The people who came on board from Pitcairn gave heartfelt and memorable talks and we appreciated that. Food was excellent and I mean excellent. Service was excellent. These two things are obviously Oceania's priority and it showed. Entertainment, lectures, and shore excursions were not their priority obviously. Disembarkation was handled very well. Bottom line, we would not likely cruise with Oceania again. Thanks for listening. Read Less
Sail Date: December 2015
We had never been to South America so we decided on this cruise. Rio De Janeiro and Buenos Aires were places on our bucket list. Our final decision for this trip was that the price of this cruise seemed to be quite good. Oceania is ... Read More
We had never been to South America so we decided on this cruise. Rio De Janeiro and Buenos Aires were places on our bucket list. Our final decision for this trip was that the price of this cruise seemed to be quite good. Oceania is a our favorite cruise line. The size of the ship is perfect for us. Not too much waiting. Food is excellent, especially at the specialty restaurants. Service is also excellent. Overall we enjoyed this cruise very much. We met some new friends. The excursions were a bit weak on this trip. Locations not as good as in their europe offerings. Some excursions had such bad traffic that most of the time was spent on the bus. Also, this cruise had more ports which required tendering from further away. There were a lot of complaints due to the length of time and weather situation (hot!). The South America cruise is good if you like warm weather. There isn't as much to see as the Europe cruises. Read Less
1 Helpful Vote
Sail Date: November 2015
This was out third Ocean crossing. This time from Cape Town to Rio. We have been cruising since 2006 but have done a lot of independent traveling over the years. We flew from JFK through Paris to Cape Town. The connection we ... Read More
This was out third Ocean crossing. This time from Cape Town to Rio. We have been cruising since 2006 but have done a lot of independent traveling over the years. We flew from JFK through Paris to Cape Town. The connection we booked allowed for a 15 hour layover in Paris. We took the train into Paris, had lunch and then visited the D'orsay and returned to CDG. Arrived the next day in Cape Town. Checked into our hotel. The next day, Friday, we took a private excursion to Wine Country. On Saturday we connected with a couple we met on the cruise roll call. We shared a van for a sightseeing trip to the Cape and then were dropped off at the ship. We did want to visit Table Mountain on Sunday morning but it was clouded over and there was about a 3 hour wait to get to the top. The Marina is a very comfortable ship. We had book a concierge level veranda suite but our travel agent called offering a nominal cost for an upgrade to a penthouse. We took the upgrade and enjoyed the extra space. The ports the ship stopped in West Africa were not great. WE did make arrangements for a whale/dolphin boat trip rather then taking the ships excursion. We boarded the boat and shortly after that a baby seal climbed on board. He allowed everyone who wanted to pet him to do so. When the boat left the pier, a pair of pelicans came aboard. They to allowed those aboard to touch them. Although we did not see any whales or dolphins everyone enjoyed the trip as we saw lots of seals and were able to get close to them when w few came on board. These seals knew they would be fed. The crossing was uneventful. The service aboard was excellent. We did book 3 hands on cooking classes which were educational and fun. As an aside, I ran into the parents of our daughter's first boyfriend from kindergarten. Dining: We ate a number of meals in the main dining room where we opted to sit with others. e met a lot of nice people this way. The food selection was very good and the service attentive. We also found that we could book the specialty restaurants more frequently the advertised since on many nights they were not fully booked. Embarkation: Quick and easy as we boarded late on Saturday. the ship was doing an overnight in Cape Town. Disembarkation: Rio - We had arranged for transportation to our hotel, the Copacabana Palace and were able to get off the ship fairly early. Overall, we enjoyed this cruise on the Marina. However, we do like smaller ships like the Nautica. Yes, I would book another Oceania cruise if the itinerary was of interest Read Less
5 Helpful Votes
Sail Date: October 2015
We were on the Marina 3 years ago and was not wowed. This time it had improved tremendously. The food and service was much better. We had one bad meal in the Dining Room and the rest were either good to GREAT! My favorite dining ... Read More
We were on the Marina 3 years ago and was not wowed. This time it had improved tremendously. The food and service was much better. We had one bad meal in the Dining Room and the rest were either good to GREAT! My favorite dining experience was in Toscanno and least favorite specialty was Red Ginger. (It was the opposite last time) The only negatives were the high price of excursions. We did most on our own but had to do the Alhambra in Granada as we couldn't find space on a private tour. We paid $320.00 each for such excursion, while the private tours were running approximate $150.00 per person. The entertainment at night was not terrific, and most of the time we didn't bother going. The best capacino's are in the coffee shop near the library. (love the biscotti's) It is just such a beautiful ship, never had to wait for anything. The ship was kept ship shape! There is no nickel and diming like we have experienced on Celebrity. Read Less
12 Helpful Votes
Sail Date: October 2015
Below the neck line, creature comforts are good. The cabin was spacious, well furnished and with an excellent bathroom, all extremely comfortable. The food was also some of the best cruise food we have experienced; there is a main ... Read More
Below the neck line, creature comforts are good. The cabin was spacious, well furnished and with an excellent bathroom, all extremely comfortable. The food was also some of the best cruise food we have experienced; there is a main restaurant, a buffet restaurant, plus 4 other speciality restaurants (no extra charge) and all of them had excellent offerings. The ship is very quiet and vibration-free. There is a very good gymnasium and a nice library, and there is a variety of pleasant bars and other spaces. So the basic needs of food and shelter are attended to in luxury. Above the neck line, I started to think that various issues contained a common thread about how the ship treats its customers. The Cruise Director made PA announcements in a formal monotone which has something of the estate agent and station announcer about it. Doubtless well-intentioned, but a far cry from the chatty, witty and informal announcements of the English Captain on our first cruise quite some years ago. The restaurant service was plentiful (lots of waiters) but seemed to be scripted, too many formulaic comments of the “have a nice day” variety. And the service can become intrusive, with waiters repeatedly interrupting table conversations. We arrived (by prior arrangement) on the second day of docking at Venice. The Reception gave us a room key and a number. No directions, no offer to carry cases. We discovered the ship had brought forward its departure time by 2 hours: no attempt had been made to contact us. In fact, reception denied that the departure had been changed, although several couples we met had booked trips ashore with local companies and had been seriously inconvenienced. The ship's excursions set new levels of stratospheric pricing. For example, docked at Livorno, “Pisa on your Own' was priced at $ 129 – basically a coach trip to drop you in a car park in central Pisa. The actual cost of a return journey to Pisa is 1.20 Euros each way bus fare to Livorno station, plus 7.50 Euros return train fare. So less than 10 Euros return or 9 dollars. The ship thus charges 14 times the public transport cost. The “Historic Pisa” excursion is the coach trip, plus a ticket to 3 monuments (not including the campanile) and costs $ 179. That's an extra 50 dollars for a ticket which anyone can buy for 8 Euros at the ticket office just behind the campanile. There is little real service for the 'independent” traveller who is not buying the ship's excursions. On two occasions, the ship announced that landings by Tender would not be possible, and docked 30 miles up the coast. Although it was easily possible to get to the original destinations in under an hour, no-one at “Destination Services” took the trouble to spend 10 minutes on the internet and post up the train times....... let alone organise a shuttle bus to the train station. Local Tourist representatives came on board with some photocopy maps of the town, but perhaps it would have undermined the ships trips to give out any information indicating that passengers could travel around on shore by other means !! The ship's disembarkation information at Monte Carlo made very heavy weather about taxi prices and waiting times for transfer to Nice airport. It recommended the ship's own transfer bus for 100 dollars each. But it failed to mention that an easy 10 to 15 minutes walk from the ship, there is an express bus direct to the airport for 20 Euros. Prices for beer, wine etc were about double normal UK prices. There was no draught ale on the ship. Bottled beer cost £7.70 per pint. (ie a 355 ml bottle for 7.67 dollars). The cheapest wine was 47 dollars per bottle. (£30.60). These prices are expressed as 6.50 dollars and 40 dollars plus a compulsory 18% service charge. As the charge is compulsory, I found it irritating:- is the intention to lull the customer with the lower “headline” figure ? Or do they think that I am not adept enough to work it out ? The best solution was often to buy wine ashore and pay the corkage charge. This was stated to be $20 per bottle in the cabin handbook, However the restaurant staff insisted on charging $25 even with the printed word in front of them. This ability to flatly contradict a customer against your own printed literature was certainly a novelty. Most people we spoke to thought that entertainments on the ship were lacklustre across the range. The “dance” group had a completely inadequate vocalist and should not have been selected for this role. There were many fewer crew “shows” than on other ships. On the last night of the cruise, there was no event, and no party......... merely a showing of “Jurassic Park”. One might be forgiven for musing “We've had your on-board spend, so now just go to bed whilst we unload the suitcases” So overall, the ship's relations with its customers appeared to lack enthusiasm or transparency, and any sense of espirit. In summary, if you require good food and a comfortable environment, this ship provides it. And if you simply want to take photographs of foreign places without getting outside the bubble and you are happy to pay maybe 1500 dollars for a collection of tours which could be achieved for 200 dollars you will have no problem. On the other hand, if you hope for more from a cruise than merely good towels and posh food, if you cannot put aside your basic sense of value for money, and if you think that a ship has some duty to “play straight” and assist its travellers (albeit with a reasonable mark-up) then there are aspects of this experience which you may find profoundly irritating. Read Less
6 Helpful Votes
Sail Date: October 2015
Advice - do not have a suite on deck 11, ours, 11031, was under the smoking area and lounger area and at night there was constant noise from the late night smokers and deck hands moving the loungers. Deck 11 suites also have a big overhang ... Read More
Advice - do not have a suite on deck 11, ours, 11031, was under the smoking area and lounger area and at night there was constant noise from the late night smokers and deck hands moving the loungers. Deck 11 suites also have a big overhang so you get little sun on your veranda. We constantly complained about our lack of sleep but whilst they sympathised with us nothing could be done . We had paid extra for our suite ! Do research where the trips go. Trips through the Company are extortionate and on three that we did we would have saved £500 by taking local trains as other passengers did. The main ports of Taormina and Sorrento were missed due to us being unable to use the tenders. Instead we docked at Mesinna and Naples which were industrial. Our concierge said that Ociania rarely dock at tendered ports . This was extremely disappointing as we went on the cruise to see both of these scheduled places. Wifi again is expensive, do as most did and use the local wifi when docked. The food was excellent and use the speciality restaurants whenever possible plus The Grand Dining Room. Avoid the Terrace and Waves cafes, the food is fair but they are busy and chaotic places. Cabins lack the wow factor but are comfortable Wine is very expensive , go for the 7 bottle package, at £300 it is one of the cheapest ways to drink For our suite gratuities were £30 a day, and all alcohol has a 18 percent add on. A 5 percent add on is applied for credit card users, we took cash Read Less
17 Helpful Votes
Sail Date: September 2015
I did so much research in preparation for this cruise so wanted to add detail to help others who are considering Oceana Marina. Overall, I think the trick is to work around the weaknesses of this cruise to get the best experience but for ... Read More
I did so much research in preparation for this cruise so wanted to add detail to help others who are considering Oceana Marina. Overall, I think the trick is to work around the weaknesses of this cruise to get the best experience but for the very high price tag you should not have to do that. Pros: -- Excellent itinerary with no sea days, longer days in port, a mix of exotic and sure winner stops. This was our primary consideration when choosing a cruise and Oceana delivered on this. We loved every stop and were delighted to discover new favorites like Malta. It is worth a premium to us to arrive at a new and worthwhile destination every day and to not have to rush back to the ship. --Our penthouse room was very nice. The bathroom was large and well appointed, very like the bathroom of a nice hotel plus a large walk in closet that made the room very comfortable. The bed was literally the most comfortable bed I have every slept in away from home. The room was not huge nor was the balcony as large as most upgraded room balconies but roomy enough for great comfort, I really would not have wanted or needed more space. There was a mini fridge which was stocked daily but no one ever asked what we wanted stocked as was advertised. --Butler service and housekeeping was generally very good except that a bottle of opened wine from the last guest was left in our mini fridge which gives you a creepy feeling about how well the room was cleaned. However other than that the room was very clean, the housekeeping staff very friendly and accommodating as was the Butler service. We did ask our Butler to get us an extra reservation two nights in specialty restaurants and he was able to get us an individual table one night and a shared table on another night. --No photo taking, art shows, constant announcements, pressure to constantly buy drinks you see on the mid tier ships. Cons: --Food! Would you believe it? We selected this cruise in large part and were willing to pay the premium price (almost double Azamara Club) because it was reputed to have the best food at sea. I would consider my husband and I foodies, however we are fine with simple freshly prepared food too. Bottom line is you would get better food by taking a Celebrity Cruise at half the price and paying the fee to eat in speciality restaurants every night which on Celebrity or Royal Caribbean are generally better than Oceana specialty restaurants (maybe paying the upgrade keeps the service and food at a higher level). The main dining room on Marina is pretty awful and on our ten day cruise we were only allowed to eat in specialty restaurants half the nights despite our expensive room. As an example, I ordered a strip steak in the main dining room which as about 3/4 of an inch thick and tough; literally a normal restaurant strip steak cut lengthwise in half. A lobster dish was tough, tasteless and overcooked. On one night, no one at our table liked their food and most of it was simply left uneaten. There is nothing special at all about the food in the main restaurant, no nice touches. The service is however far better than in most specialty restaurants. The Terrace cafe is always an option for self serve food but I was so surprised at how not special breakfast was. Omelettes were just like on a mid level cruise, tiny minced veggies and very thin omelettes-- again for the price and food reputation I would have expected large fluffy omelettes with nice big chunks of veggies and an impressive selection of fillings. The canadian bacon and ham were only available on one station so you had to stand in line twice just to get omelette and meat, but the quality of the canadian bacon and ham was very poor and they were sitting in hot water so not at all crispy and freshly grilled. Even on mid tier ships I'm used to fresh carved ham for breakfast. Never any turkey or chicken sausage. Again, nothing at all special about breakfast unlike a river cruise where there is always a fun special made before your eyes or fillings that change daily. You can also eat dinner on the Terrace of the terrace cafe which is nice in terms of being able to sit outside and the food is pretty good, you can stand in line and order lobster, fish, shrimp freshly grilled. However, who wants to stand in three or four lines to get their dinner? One line for salad, sit and eat, then get a couple of appetizers sit and eat, then wait fifteen minutes in line for your grilled food. Also, the service on the Terrace was the worst of all restaurants. They flatly refused to leave a pot of coffee on the table at Breakfast when I asked, but also did not come around enough to refill my cup. Several times my husband or I had to get up and ask someone to bring more coffee and there was no self serve. If you came to breakfast toward the end of the time, they would not reset the nice tables on the rail with the best views but tried to force you to eat at the tables that were already set which were closer to the wall and not as nice view wise. This was just lazy and focused on their own convenience rather than the wishes of the customer. Whoever manages the Terrace Cafe should be replaced. --Specialty Restaurants were a particular disappointment. We ate at Red Ginger twice and mediocre would be a kindness. The famed sea bass was overly sweet and mushy both times I ordered it, the menu was very limited and pretty much like any mid level asian restaurant with curries, etc. A shrimp appetizer was definitely not made with fresh shrimp and was small, plus you could only taste the very sweet sauce. This must have gone downhill recently from what I have read. Literally there were few protein choices on the menu and everything was over cooked and overly sauced. Service at Polo was the worst, they were so overcrowded. This was a problem consistently, the specialty restaurants were severely overbooked so service was scattered and food quality suffered. At polo I ordered french onion soup which came at room temperature. I asked if I could have a hotter bowl. What I got back was no much hotter but the bread was completely soggy and the cheese not nice and melted and in fact was not the appropriate cheese for this type of soup. Definitely a soup that had been sitting around for a while and was not freshly prepared. No apology at all for bringing tepid soup. My side of mushrooms was equally as shockingly bad. It seemed unlikely they were fresh, they were severely overcooked tiny pieces of white button mushrooms that I would guess had certainly not been cooked that night. I would compare this to a specialty restaurant on Celebrity or Royal Caribbean where if you order a side of mushrooms you receive a just roasted pan of mixed wild mushrooms with fresh herbs. Tuscana was more mixed in terms of quality. The first time we tried it, it was fine. We got a nice bread basket, a crab cake starter and a decent veal chop plus charming service. The second time however, it was so crowded that when our table was not immediately ready to order the waiter left in bad humor and did not show up again for 45 minutes until we sent someone to find him. My veal chop was so tough I literally could not cut it with the steak knife provided. The one gem of the restaurants in terms of both service and food was Jaques and I hope they take that restaurant manager and put him or her in charge of all food service on the ship. This was exactly what we expected from the amazing fresh bread basket, to the thoughtful well paced service to absolutely wonderful, freshly prepared, top quality food in terms of cut of meats and technique which did not cover up with sauces as they did in the other restaurants. Unfortunately we did not try this until the last night or I would have begged to eat there every night. --Tea service? This is just weird. They serve high tea with string quartet every day at 4:00. The string quartet is the only decent music you will ever hear on the ship. The waiters are in tuxedos and come around with big silver carts. The sandwiches are good as are the sweets-- in fact the only time at any meal you will get quality dessert. The scones are not quite real cream scones but not bad. However, the entire effect is ruined and made comic by the fact that they give you one low end grocery store quality tea bag and you have to put the bag in your pot of hot water. It is the same tea they serve at breakfast with very few varieties to choose from. Of course loose leaf is what you expect at a high tea especially with all the formal appearance and at a minimum maybe a high end mesh tea bag or a hand tied tea bag, etc. This entire setup for a Twinnings green tea bag? It just feels silly. Wine-- shockingly low end selections at crazy high prices plus automatic 18% tip. We started out by paying over $100 a night for a $20 bottle of wine but ended up following the advice of many on this forum to buy decent bottles on shore and simply pay the $25 corkage fee. This worked out much better especially when visiting Italian wineries-- using this method we averaged about $50 a night for wine and had much higher quality. Be careful if looking at the package deal of$42 a bottle including tip if you buy 7 bottles-- some of those bottles included are literally $7 bottles of wine. Note that we buy a lot of wine on cruise ships and have never had trouble with the markup but this was just so off the charts in terms of quality vs. price. Entertainment-- the absolute worst imaginable. Really bad production numbers with young people who can generally stay in tune but don't actually have voices you would want to listen to. For two nights there was a pitchy soprano and for two nights an old school, not funny comedian who might be at home in the Catskills thirty years ago. A big topic of conversation on the ship was laughing at how bad the entertainment was and talking about walking out on it. Seriously, whomever is in charge has no ear for music or understanding of entertainment in general. Excursions-- by now I'm sure you know to avoid the ship provided excursions at all costs. They are grossly overpriced and terribly crowded but also tend to be short and see very little. It was very easy to use tripadvisor to choose my own vendors and then get on cruise critic roll call to find others traveling on my own ship to fill 6-8 seats. Or many providers also simply send a van to ships so you just have to add your name to their shared tours. So small, high quality tours with greater variety for half the price of being on an overcrowded bus where you will be following a guide with a megaphone holding a number. I can't tell you how many times we were departing a small town we had to ourselves just to see 5 or 6 busses and hundreds of Oceana people pour out. They never seemed happy. Tenders: I deliberately picked an itinerary where we were mostly docked, but the one tender we had was awful in terms of process and organization. No one could tell you how long it would take. You had to go to the main theater and no one helped you figure out what was going on. You could ask and were then told where to take a seat and you would be called in order. You could not leave or get a ticket and come back at a specific time. So on a beautiful morning we spent well over an hour sitting like cattle with a bunch of annoyed passengers. Anyone on a company sponsored tour went first, then the rest of us (never mind that we had paid a premium price for our room). On the way back no one was monitoring the many rude passengers who flagrantly cut in line so they would not have to wait for another tender. How simple it would be to come up with a better process where you would be called five minutes before your tender. Even just better communication would have helped. If the ship arrives at X, then allow X time to get ashore. Bottom Line: we had a great time due to the itinerary, the friends we had networked with prior to departure on cruise critic and a very nice ship/ room. However, we paid over $1,200 a day for two and in no way received enough value for that money. The ships excursions, wine, food and entertainment were substandard even compared to mid range ships costing half as much. We could have booked luxury rooms with amazing food plus paid for land transportation between destinations for this money. We were obligated to plan all our own tours and buy our own wine due to poor quality options on Oceana. I would not do Oceana again unless I bought it last minute at half price. To Oceana and Competition: Guess what? There is a huge market for luxury cruises for the 45-70 age group who want excellent, unusual itineraries that you are missing out on. We can't tolerate the old school entertainment or the veneer of good food or tea service without the actual quality and we are not going on huge bus tours to be walked around like sheep. Also, we do the research and compare prices and quality so the days of crazy mark ups are over. Come up with a new model that works for the new generation of cruisers because I don't think there is one out there right now. Read Less
1 Helpful Vote
Sail Date: September 2015
I was looking forward to cruising on Oceania because of it's reputation for excellent food and Customer service. I was sorely disappointed! The food was mediocre at best. Overcooked, bland, boring salads and uninteresting menu ... Read More
I was looking forward to cruising on Oceania because of it's reputation for excellent food and Customer service. I was sorely disappointed! The food was mediocre at best. Overcooked, bland, boring salads and uninteresting menu choices including the specialty restaurants. The terrace cafe seemed to consistently have the best food on the ship. I paid a lot of money for the beverage package but couldn't find a red wine that appealed to me. Most of the wine choices were from the United States, excluding a lot of countries with excellent wine. Not sure if the Captain was on board. We didn't hear from him until the last day at sea. He never welcomed the guests on boarding or gave us daily updates. We heard he made an announcement at noon usually when we were all off on shore excursions. Staff on the reception desk were either very helpful or curt and very unhelpful. The shore excursions were a joke. Very expensive, very unorganized, too many people, untrained tour guides, time frames changed, pick up locations changed and itineraries need revamping. I was left behind on one excursion been the tour guide changed the pick up location but didn't advise the guests! The ship was clean and most of the staff were good but the atmosphere on board was depressing. The ship didn't appear to have a "soul". Also would have been nice to have some get together events for single cruisers. Read Less
11 Helpful Votes
Sail Date: August 2015
This was truly a memorable cruise for DH and I, as we were celebrating our 30th wedding anniversary. This was our first cruise without the kids or friends -- just the two of us. It was also the first time DH agreed to take off from work ... Read More
This was truly a memorable cruise for DH and I, as we were celebrating our 30th wedding anniversary. This was our first cruise without the kids or friends -- just the two of us. It was also the first time DH agreed to take off from work for two weeks at one time. Our previous cruises on RCCI, NCL and Celebrity had all been for no more than 7 nights. We chose this cruise (12 night Windmills & Wonders) on Oceania Marina mainly for the port-intensive itinerary and Oceania's cruise style. We really don't care much for sea days and formal nights. Our vacation began with a flight from JFK which was due to leave at 9:30 p.m. on August 20, getting us into Stockholm at 11:45 a.m. on the day of embarkation (8/21). Since we usually take shorter cruises, it was our custom to arrive a day before and stay a day later, but since DH was already stretching his time away from the office, we decided to take the chance and arrive on the day of embarkation. As fate would have it, our flight was delayed for over 3 hours in JFK and did not arrive in Stockholm until about 3:00 p.m. We breezed through customs, got a taxi, and got to the ship b 4:30 with only an hour to spare before sail away at 5:30. The other cruise lines that we had been on in the past required that everyone be on board at least 2 hours prior to sail away, but Oceania only required 30 minutes. Thank goodness, because I feared we would have to board the ship the next day in Helsinki. Embarkation turned out to be wonderful, as, at that late hour, absolutely no one was in line when we arrived. Our luggage arrived within minutes after we got to our room. Muster drill was held at 5:30 and was efficient. Our room was a B1 forward cabin 8000 at the bow of the ship. Our PCC had suggested this room because of the "fabulous" views we would have in the ports, it being at the very front of the ship and all. However, most of the ports were in industrial areas, so no great views at all. No a big deal, as we were rarely on our deck while in port. It was nice though watching the ship maneuver into port in the morning and move through the water while at sea. We were never advised not to use our deck at night or to keep our curtains closed as I had read on the CC boards. That's not to say that we would not have been so advised had we done so. The cabin was very nice. Somewhat larger than the balcony rooms we had on other ships. There was sufficient drawer and closet space with plenty of hangers. The bathroom was a very nice size with bathtub with shower and another separate shower stall. My only complaint about the bathroom was that the glass partition for the bathtub shower only extended halfway, so when using the bathtub shower (more comfortable for me), water would splash all over the floor. Easy solution was to put a towel on the floor, which was no issue since there were always plenty of extra towels. Our room steward was Karyl, and she was great, keeping our room stocked with plenty of Diet Pepsi and always greeting us with a smile. Our booking included a free internet package. The internet was slow, but we did not find it to be a real issue. I used the Whatsapp app on my phone to text to my friends and family back home, and it worked out very well. We bought the prestige beverage package, and felt that it was a good purchase for us. No signing for each and every drink ordered and no concerns about what the final bill was going to be at the end of the cruise. Our favorite bar on the ship was the Casino bar and our bartender, Mita. She was absolutely wonderful. I cannot sing her praises enough. Each night after dinner, the Casino bar was the place that we would meet up with the other couples we had befriended during this cruise. Mita always remembered our names and kept our glasses full with our favorite drinks. Cheers, Mita! I booked our allotted 4 specialty restaurants in advance and did not find it necessary to make any changes or book additional specialty dining while on board. We chose to share a table as often as we could, which allowed us to meet many wonderful people. We did not experience LaReserve or Privee; however, others enjoyed these very much. All of the restaurants, including the Grand Dining Room, were very good. Our favorites were Red Ginger and Toscana. The buffet was good too, and we chose to have dinner there on 2 nights, which is saying something because DH hates buffets. I personally liked the fact that we were served by staff at the buffet, as we (and everyone we met) remained healthy throughout the entire cruise. DH, who rarely complains, found fault only with the wine list, saying that Oceania really needed to improve its selection of wines by the glass and offer better wines by the bottle. We did not book any shore excursions with Oceania. Instead, we booked all of our excursions through an independent company who offered a variety of tours in each port at a more reasonable rate. I cannot comment on the nightly shows, as we were not able to make it to any of them. We were just too busy socializing. Oceania Marina is a beautiful ship. We loved the size of the ship. We felt that it offered all of the amenities of a larger ship without the larger number of passengers. We were impressed by the interesting and well-travelled people we met, and we never ran out of topics to discuss. This would explain why we could not find time to see any of the shows. If I had to pick something to complain about, it would be that some of the arrival times were changed. Upon embarkation, we were given a new schedule, which had us arriving later than what was originally scheduled. In Helsinki, we arrived at 11:00 a.m. instead of 10:00 a.m.; Tallin was 9:00 a.m. intend of 8:00 a.m.; Klaipeda was 12:00 noon instead of 11:00; and Amsterdam was changed 2 hours from 8:00 a.m. to 10:00 a.m. Not a huge deal, but made for some confusion with our tours and shortened any free time we may have had in those ports. Read Less
2 Helpful Votes
Sail Date: August 2015
We chose this cruise after a lot of research into several types of cruises and locations in Europe. After a booking error with another line and bait and switch pricing, we went with the competitor: Oceania. We chose this ship because not ... Read More
We chose this cruise after a lot of research into several types of cruises and locations in Europe. After a booking error with another line and bait and switch pricing, we went with the competitor: Oceania. We chose this ship because not only was every room a suite, it coincided perfectly with the dates of a trip we were taking over seas and included a number of locations we had always wanted to see, but couldn't pick just one. The staff was fantastic. The ports of call were great. The food was fabulous even by our spoiled foodie tastes. We chose to book our own excursions because we wanted to see things in most places that the cruise line didn't offer to show. I have also been to both Sweden and Finland before and was well versed in how to get around and had friends to meet in Finland so being with the other guests was pointless. For the day at sea, I took one of the cooking classes (by myself while my husband worked from our suite online) and really enjoyed myself. They do pair you up with another person so if you are going as a group be sure to book together. If you sign up alone as I did, you will just be paired up with whoever else is alone in the class. Either way, I enjoyed it. The only draw back is that the ship is smaller (if that's a draw back at all). I liked that it was higher end and gave a more customized experience and wasn't like hiking the great wall of China to get anywhere, but in rough water you do feel it more and for the first time in my life I needed sea sickness medicine. Although, for a smaller boat it did handle it well. Secondly, if you are under 40, you will likely be the youngest people on this ship. I get that it's more expensive and most younger people are on a budget, but it did make making friends on the ship and at dinner harder. But, if you are on a honeymoon for example and want to keep to yourselves anyway, this would be perfect. Read Less
12 Helpful Votes
Sail Date: August 2015
My wife and I just completed a 12-night Baltic cruise on the Marina. Our previous cruise was a 12-night Med cruise in the summer several years ago on the Celebrity Solstice. I honestly have to say that the experience was as about the ... Read More
My wife and I just completed a 12-night Baltic cruise on the Marina. Our previous cruise was a 12-night Med cruise in the summer several years ago on the Celebrity Solstice. I honestly have to say that the experience was as about the same for both cruises. That is, until you compare prices. The Med cruise was about $2500 pp. This one was over $7000 pp. So, the price performance ratio was WAY out of whack. For this cruise, we were on the Concierge level, but didn't really see any substantial difference between what we just experience from what we had on the Med cruise. For this cruise, we had some friends on a lower level and, after comparing our room to theirs, didn't really see any difference, except for a few better toiletries. The food and wine were very good on both cruises. The on-shore excursions were, as per most cruises, a rip off. With a little homework and research, you can book any number of excursions on the internet for a lot less money. On the Med cruise, we often walked off the ship, jumped in a cab and had a great tour of a wide variety of sites for considerably less money. The last negative is the internet charges. This was true on both cruises. I heard this complaint from many of the passengers because they didn't understand why the charges were so high. If there is a hidden reason why there are charges, it would be nice to hear them. If it is because the ship is charged for satellite usage by the minute, then I might understand. The funny thing is that Oceania has published in their 2016 catalog that the internet would be "free". However, when comparing this year's pricing with next year's pricing, the costs have gone up. Hmmm... To answer the question if this cruise is 3X times better (based on price) than our Med cruise, the answer would have to be NO. Ocenaia has a really good marketing department which entices you to spend more than you really need to in order to have a great cruise to a lot of interesting destinations. The choice is yours. Buyer Beware. Read Less
4 Helpful Votes
Sail Date: July 2015
Long-time cruisers, first time on Oceania. CABIN: We were in Penthouse Suite 11058. BEST cabin for size and amenities: huge walk-in closet, so much storage space we had empty drawers - even with all the winter clothes we dragged ... Read More
Long-time cruisers, first time on Oceania. CABIN: We were in Penthouse Suite 11058. BEST cabin for size and amenities: huge walk-in closet, so much storage space we had empty drawers - even with all the winter clothes we dragged along for the wet, cool British weather. Bathroom with shower & a separate tub (wish it had been a whirlpool) was large with plenty of his/her medicine cabinets & Bulgari products. Location of the cabin not so great - lots of overhead foot traffic. Thank goodness for our white noise machine. SHOPPING/ENTERTAINMENT: OK - not quite big ship style but adequate. Our favorite was the piano & quartet playing at various times around the ship. Very relaxing & enjoyable. Casino is small & limited but at least there is one. Few boutiques & shopping was mediocre. LIBRARY: BEST of any ship we have ever been on. Very extensive and comfortable places to sit & read. FOOD: Really? This is supposed to be the best ship for food? I have never eaten so much bland, tasteless food. We finally avoided the main dining room & just went to the Terrace Cafe so we could sample lots of different food til we could find something really enjoyable. Breakfast was very boring after a few days . . same food, everyday. Scrambled eggs are out of a package so you have to ask for real eggs. Limited choice of cold cereal and the bananas were stored in the refrigerator so were mushy. The fresh fruit, especially, the cantaloupe & honeydew were DELICIOUS & SWEET. SPECIALTY RESTAURANTS: The Polo Grill, Toscana & Jacques were favorites. Many choices & flavorful food. Doesn't make sense why this ship can offer great food in the specialty restaurants, which do not cost extra, and not provide the same flavor & quality in the dining room. SHORE EXCURSIONS: The most over-priced tours. As a result, booked all of our own private tours in each port. Ended up seeing twice as much driving around in Mercedes comfort. Two days we had to anchor & take the tender to port. Clearly, the staff has no idea how to handle distribution of tender passes. This was a debacle and something Oceania needs to remedy quickly. Read Less
4 Helpful Votes
Sail Date: June 2015
This was our 11th Oceania Cruise, but the first on Marina. We chose cabin 7135 for the spacious wrap around balcony on the stern. It was great to sit there on a sunny day or when it was protected from the wind. Nonetheless, there is a ... Read More
This was our 11th Oceania Cruise, but the first on Marina. We chose cabin 7135 for the spacious wrap around balcony on the stern. It was great to sit there on a sunny day or when it was protected from the wind. Nonetheless, there is a downside of significant vibration when the ship is using stern thruster or hard rudder when docking or moving in restricted waters. While my wife slept through these, as well as the slapping of waves under the transom when there was a strong onshore breeze, I was awakened by them,as were our friends in the equivalent port side cabin, 7135. Despite this, I would choose this cabin again for any cruise that involved significant time in rivers or fiords. The cabin itself was very nice,with more drawer space than we required,a very nice bathroom with more storage space than required, a good make up mirror, and a very comfortable bed. Service was as good, or better than, the service on the smaller ships. The activities aboard were very good. We liked the culinary center cooking classes and my wife particularly enjoyed the artists center. We took one ship's excursion to Ghent, as we had been many times in Brugge, and enjoyed a great deal. We did not expect so charming and pretty a city. We also took a culinary shore excursion in Helsinki, but were a little disappointed with that, as we expected to walk among the markets with the chef and to learn something about the art of choosing market foods. That was not the program we got, and we think it possible to have a more personalized experience with a tour limited to 24 persons. We have very low expectations of entertainment on Oceania, and the first few performers did not do anything to change them. But, Oceania has now contracted with an outside entertainment group which put on four very good programs. This group, the Jean Anne Ryan entertainers, was very professional and entertaining, and we found ourselves leaving meals early in order get good seats for their performances. Dining was, as always, exceptional. The Grand Dining Room is very nicely appointed and has many small tables available. We loved the new specialty restaurants, Jacques and Red Ginger, and the new menu additions in Toscana and Polo were very nice. Interestingly, because of an illness problem on the previous cruise, we were unable to get meat cooked rare for the entire trip. Disembarkation was a little slow, in part because of the presence of a ferry on our pier and the need to share the port personnel with another cruise. It hardly mattered, as our hotel room was not to be ready until 2:00 p.m. We have 3 more cruises booked on Marina, and are looking forward to all of them. This is a fine, well appointed, and beautiful ship. We wanted for nothing on board it. Read Less
1 Helpful Vote
Sail Date: May 2015
We chose & booked this cruise over a year ago, for the itinerary. We embarked in Montreal which was easy and fast our intent was to check-in and leave to go back and spend more time with our friends. Once on board we found out the ... Read More
We chose & booked this cruise over a year ago, for the itinerary. We embarked in Montreal which was easy and fast our intent was to check-in and leave to go back and spend more time with our friends. Once on board we found out the safety drill was at 5:00 p.m. That put a crimp in our plans a bit, but the ship was leaving at 11:59 p.m. The first few days and ports, Quebec, Trois-Rivieres were, great, except in our cabin, 7081 During the night, entering the bathroom almost required a gas mask, the odor of sewage was overwhelming. After a few days of the plumber blaming the housekeeping staff and the reverse we complained on the mid-cruise form. We were immediately called by the concierge Javier who offered to move us. We really didn't want to move, but it was obvious the problem was not going away, now wafting in our cabin. Staff helped us move and we now had a balcony cabin and they sent up a nice bottle of wine. Very good, they solved our problem and were gracious about it. About that time an announcement was made by the Cruise Director, not the Captain that over 2% of the passengers had norovirous. Food was taken away from the Barista, laundry rooms closed and everything was being wiped down with staff positioned at each door way making sure you used the sanitizer. I was not surprised to learn of this, since on the previous cruises on the Marina had experienced the same issue. When we disembarked in Southampton a team of 15 men in hard hats were waiting to board, don't know if that had anything to do with the on board illnesses, I have never encountered that before. All of the ports we went to were freezing, no problem that was my expectation. However most port towns were closed down for the winter and not opening until June, such as Cornerbrook (the worst), Sydney, Nova Scotia and St-Pierre. Saguenay was pretty much closed as well, but the locals at the port were wonderful and welcoming and I had booked a tour to the park. Should have eliminated Cornerbrook, it became a joke for the comedian on board. When we embarked at Montreal we were asked for our passports. No specific reason was given, I just assumed it was because one of our ports was Belfast. A couple of days before we docked at Belfast we were told to report for a face-to-face with Northern Ireland officials. It amounted to them looking at you and stamping your passport?????. The passports were kept and we were told we would get them at a later date, although they did not say when. Since our passports are our property the ship should have given us a lot more information on whose authority they were confiscating our passports and why. They never did, even though we asked to when we would get them 2 days before the cruise ended. We had been on the Marina previously and this was our 3rd cruise with Oceania. I do see the changes everyone has been talking about since the merger with Norwegian. The food in the speciality restaurants was definitely not up to our first experience. The Grand Dining room food seemed to be over cooked, or under cooked and salty and we only ate there once. We ate most of our meals in the Terrace, where you could be a bit more particular since you can see it before it's on your plate. Note: don't ever chose fish that is covered in sauce, it took me 2 times to learn, the fish is bad if there is sauce on it. Having said that the Terrace Cafe staff is the BEST! On the subject of the missed ports, Holyhead, Wales and Guernsey. I don't appreciate being lied to and I felt the Marina staff did that when we received a letter while in Belfast that we would miss the ports due to "weather". We would be spending an extra day in Dublin and then a "sea day: instead of Wales & Guernsey before arriving in Southampton to disembark. Why do I feel like it wasn't the weather? While in Dublin we were 60 miles from Wales, weather looked a lot better than crossing the Atlantic. Also one of the passengers, talked to her friend on our second day in Dublin and it was reported the channel and weather was fine for a ferry to cross. By the way the extra day in Dublin required we catch our shuttle bus from the city to the port before 6 p.m.. The ship did not leave until 10:45. The weather? No different than crossing the Atlantic earlier, so what was the reason we missed ports that everyone wanted to see, guess we will never know. For the most part the cruise was very nice, due to the staff and the ports. I do have some pros and cons. Pros: Shuttle buses offered in ports and the blankets & hot chocolate offered to us while waiting for the shuttle bus at the port in St-Pierre. Very nice touch, thank you staff! Cabins are nice, plenty of storage. Cabins staff, wonderful, thank you Cecellia! Most of ports were very nice. Wait staff in Terrace fantastic, Antonio, Laurence, Eli, Jose, all great! Especially the "special hot chocolate"Eli made for me one cold night. Cons: Ships tours are overpriced and severely lacking learned that on the 1st Oceania cruise. Entertainment, not good at all. Siglo band is the exception they are great. Lectures good. Lack of information to all guests regarding passports, missed ports, every day changes, etc. It's not a secret people, we are on a cruise! Lack of attention or care for a Cruise Critic meet & greet. We were given a space for 10 in Horizons with other parties going on, when were 30-40 people at least. Also not one offer of a refreshment at all. It's like they didn't want us there at all. Food quality has gone down considerably. Destination staff lack of information about each day's port--appalling. The passengers knew more about the port services, holidays, etc. One more thing: The ship sent a letter to each stateroom that if we were within 12 miles of the port of Dublin we could not use internet or phone services, on board something about authority from Dublin. That did not happen to us on a prior port visit to Dublin?????? Bottom line, will I travel on Oceania again? Not sure right now there are lots of choices. Read Less
2 Helpful Votes
Sail Date: May 2015
I have read some of the reviews, and wonder how anyone could give Oceania and their Marina ship anything but 5 stars. True, we have not been on 40 or 50 cruises like others, but have been on enough cruises to know the differences between ... Read More
I have read some of the reviews, and wonder how anyone could give Oceania and their Marina ship anything but 5 stars. True, we have not been on 40 or 50 cruises like others, but have been on enough cruises to know the differences between a Chevy and a Mercedes cruise line. Oceania, specifically the Marina, does all the little things better. Embarkation is quick, easy and efficient. When they told us that our room would be ready at 1:30 PM; it was ready at 1:30 PM. Our bags were transported quickly and we were nested within an hour or so of entering the ship. Plenty of hangers in the closet so the extra hangers we brought because of past experiences with other cruise ships were unnecessary. A bottle of champagne and personally signed note from the captain welcomed the beginning of our 50th anniversary trip. We did not frequent the buffet dining room because we preferred the main dining room and its wonderful food and service. The buffet area was crowded because of the poor weather that kept many people from sitting outside and dining. Open seating in the main dining room was terrific and after just a few days, the Hostess, Rebecca, knew our name, room number and our preferred seating. We dined at each of the specialty restaurants. Three of the four were five star, the fourth was only four star. Again, service, menu, and quality of the food were excellent. (A personal note: I did a rough calculation of the cost in the US of our food each day if we ate the same menus and received the same service and came up with a number between $350 and $450 per day for two. The means during our 16 day cruise we received over $5,000 worth of food-service. Getting back to reality at home was a major transition.) For those who travel on Marina, you have got to try the afternoon tea. It is an extravaganza of deserts, various teas, and is sandwiched nicely just before Happy Hour bar pricing. Our room service was perfect. If our sign went up that we wanted our room made up, by the time we returned from our meal or activity, it was done. The bathroom in our Concierge level room with balcony was terrific. A small separate shower and a full sized bathtub with shower. The towels were plush and the shampoo, conditioner, bath salts, and even after shave lotion were top drawer. When we got a little low on bathroom supplies, they were automatically replaced by our diligent room staff. We never saw a photographer (Thank you God!) and general announcements were made in the common areas not in your rooms allowing us to sleep late. On board activities were so-so and the weather kept the entire ship load of passengers (1,000) out of the pool area and hot tubs except for one or two days of the 16 day trip. We were not hassled by security or ship's personnel when we brought bottles of wine back from our ports of call to consume in our room. That was a very pleasant surprise and is not published anywhere... of course. We agree that if we could have scheduled the trip a little later in June or July, the weather may have been warmer and allowed us to use the outdoor facilities more often. If you are a golfer, they have a neat 18 hole putting course and hitting/net cage. You can keep up with your golf game! We enjoyed the well stocked game room with plenty of board and card games available. The library was so good it was too crowded. That could have been due to the cool temperatures. The ship has a large inventory of DVD's and each room's TV has a built-in DVD player. Disembarkation in South Hampton was unbelievably swift and efficient. All the bags were well organized and in place when we exited the ship at 7:15 AM. The Southampton terminal staff did a fabulous job of organizing bags, free carts and personal service. Our contracted driver met us for a smooth and enjoyable trip to Heathrow for our flight to Iceland. In summary, the biggest compliment we can pay to Oceania is to let you know that we have already booked our second trip for August, 2016. Hope you enjoy this wonderful cruise line and ship. Read Less
9 Helpful Votes
Sail Date: April 2015
We'd heard great things about the food on Oceania. Of course we'd also heard there was nothing to do on the ship(quite true). But let's get back to the selling point -- the food. Well maybe it would have been better if ... Read More
We'd heard great things about the food on Oceania. Of course we'd also heard there was nothing to do on the ship(quite true). But let's get back to the selling point -- the food. Well maybe it would have been better if they hadn't gotten to the Noro Virus, or as they preferred to describe it, a gastro-intestional virus stiking more than 2% of the passengers. Because once they got the sickness bye bye to snacks. Bye bye to carpaccio or raw fish. Bye bye to medium rare steak. But even before that, the food in the Grand Dining Room was certainly no better than the food on any other ship. And the specialty dining rooms never seemed to be available when we tried to book an additional night(you get four. Some people got another thirteen or so. We didn't). We didn't despite being in concierge and on that note, worst concierge ever. Don't spend the money for that. I found most of the crew pleasant and accommodating, but the conciergess, Tom and Javier, you know who you are, were a lot of talk and no follow-through. Also worst embarkation ever. Twenty-five minutes and the ship cards had the wrong photos on them: the credit card was wrong: the lunch arrived two hours after the ship sailed. And, oh, yes, because we were in concierge level we had priority delivery. Read Less
4 Helpful Votes
Sail Date: April 2015
Our 3rd cruise aboard Marina. A beautifully decorated ship. Our penthouse suite 10039 was nicely appointed with more than enough storage (including walk in closet), large bathroom, writing desk and vanity. Thankfully I had my plug adapters ... Read More
Our 3rd cruise aboard Marina. A beautifully decorated ship. Our penthouse suite 10039 was nicely appointed with more than enough storage (including walk in closet), large bathroom, writing desk and vanity. Thankfully I had my plug adapters with me so I could use both the North American and European style plug outlets (I travel with dual voltage curling irons, computers etc). The cruise had a nice balance between ports of call and sea days. Although the crew were hard working and provided good service it was my impression the crew:passenger ratio had decreased and each crew member was serving more people. As a result we often had to wait longer during meal service in the dining rooms and often we would return to our suite and it would not have been made up. Service was good but certainly not over the top as we have been accustomed to on our 7 previous cruises with Oceania. We pay a premium for this service on O and this time not certain if we got that value. This was the longest cruise we have taken but the cruise where we ate the least number of times in a specialty restaurant. Made my bookings the morning the reservations opened and even then unable to get my preferred dates and time. When on board even the butler unable to get us reservations! Mind you at least half the tables were empty whenever in the restaurants. Food was good but not as outstanding as on previous cruises. Although I did not use the fitness center, my husband raved about the Finnish trainer and all the remarks I heard about her from others were superlative. Enrichment speaker was excellent. Entertainment not great but certainly improving. The comedians were amusing. Cruise Director not my favourite and she really shouldn't have been interacting with guests while she was still hacking away (even though must have been cleared by the doctor). I had onboard credits to use up and disappointed shops had almost nothing in my size - only teeny & huge and was virtually no restocking during entire cruise. Never use Destination Services - tours are a rip off. e.g. 1 tour was priced at 129/pp, I walked 2 blocks and got same tour for $25/pp - need I say any more. For most of the cruise the ship was operating under Code Red as over 2% aboard were suffering with gastro intestinal problems (Executive Lounge food removed, passenger laundries closed, certain items removed from menus etc). Although we were not sick it did impact some of our enjoyment as we were taking precautions, being less social and not interacting with others, removal of certain services, disembarkation delays, worry, etc. With exception of the obligatory onboard announcements, Oceania has not contacted passengers to offer any thanks or form of compensation for their cooperation and inconvenience. Don't know whether this degradation is a result of the NCL takeover but Oceania needs to refocus on their core repeat cruisers who are prepared to pay a premium price for that premium level of service. Read Less
5 Helpful Votes
Sail Date: April 2015
I purposely waited 5 days to write this review because I felt I could write a better review after I rested up from the long trip back. Unfortunately, that has not happened, so here goes! First, the ship is beautiful, the crew was great ... Read More
I purposely waited 5 days to write this review because I felt I could write a better review after I rested up from the long trip back. Unfortunately, that has not happened, so here goes! First, the ship is beautiful, the crew was great (I am talking out the stewards, butlers, and staff that had direct contact with the passengers). We made wonderful friends which was the highlight of our cruise! If you think you have your paid for your cruise by the time you read this, then think again!! There is no free internet. We had notice when we go to our stateroom that we could get 200 minutes for $169 for the trip. The other alternative was $22 a day which we did. Two days we could get NO connection at all, & the rest VERY slow and very spotty. Multiply that by 18 please! Thank heavens I had read Cruise Critic before we went and signed up for NO tours and even cancelled our transportation to & from the boat. The transportation when we got to Tahiti through the ship was $129 pp--we got a taxi for $30 total and beat the buses to the pier! I called Oceania before we went on the cruise to see what arrangements they had for us when we got off the ship in Lima. They said none, but they would try to come up with something on the boat. Most flights from Lima to US leave late at night. We researched & found a private driver that we booked to pick us up at 10 that morning and take us around Lima & get us to the airport at 8:00 PM, ($400 more). Very little was planned for sea days. My husband signed up for a cooking class & paid $65. They got to eat the food afterwards, so I guess that was the cost of the food they cooked? We signed up $100 each for a "Special Wine Tasting Experience". It lasted and hour and a half with a discussion about 5 different wines (about 3 oz each) & the ship wines stewards assisted two men who talked. There were 34 passengers there so they made $$$ off of that! After the lecture was over no wine was offered. We signed up for this cruise on a previous cruise. We were told at that time that we would receive $100 shipboard cruise for that cruise & $100 for the cruise we signed up for (this one). When the $100 didn't show up on our bill I questioned it and was told that was a misunderstanding. No shipboard credit from them! I have the sheet that the cruise Travel Ambassador (Iwona Goodman) had written cost of the cruise on. We got charged $50 more each! I noticed this when I got our booking papers & actually wasn't going to push on that until we got cheated on our shipboard credit. When we talked to the exact same Travel Ambassador and showed her her writing on our booklet all she would say was that we were considered "Cargo" and she couldn't honor that. We have this in writing from the "Travel Ambassador" & legally that is a contract. If O wants to contact us about that I have the documentation ready. Gratuities were not advertised as paid. When I notice on my tour booklet that their other cruises around Tahiti had no gratuities I called them about a month before the cruise & questioned that. I was told that "SINCE the Cruise was full that they weren't going to comp them! We were penthouse level, so we paid extra in tips for the butler. I feel like i have beaten a horse to death, but think you get the "gist". The last example that i heard about at the airport in Lima was three couples we were talking to that we did not even know said that when they asked Reception to print their boarding pass ahead of time for their flight home they charges the 25 CENTS to do so. I don't care how little or how much money a person has, NO ONE likes to feel gouged. The general consensus on the ship was that we were gouged. Leaves a bad taste in your mouth. Look at the other reviews to see the mishandling of tour embarkation. At times took us up to 3 hours to get off the boat; had to get all the paid shore excursion folks of then they would get to the balance of the folks. Read Less
1 Helpful Vote
Sail Date: April 2015
The Good: Attention to detail. I could not any dust, anywhere, period! The Staff all seemed very happy and consequently provided excellent service. Free bottled water provided every day as you departed the ship. Free water and sodas all ... Read More
The Good: Attention to detail. I could not any dust, anywhere, period! The Staff all seemed very happy and consequently provided excellent service. Free bottled water provided every day as you departed the ship. Free water and sodas all day every day. The included Malts, Shakes etc. from the Ice Cream corner was a delight. The Canyon Ranch Spa and staff was a wonderful experience but as with most ships, very expensive. The food was exceptional in all the venues. The not so good: Don't bother with the Ships Excursions. They are too expensive. On this voyage you could just walk off and there were always operators with signs advertising the exact same tour for substantially less money (cash only). The cruise brochure itinerary said we would be going ashore at Pitcairn Island. Three weeks before our cruise we receive a email from Oceania stating that due to weather conditions we would not be going ashore. As it turns out the weather could not have more calm. We still did not go ashore. Instead a boat load of islanders came aboard and sold us there wares, some made in China, and gave us a lecture. After talking to the staff on our ship and some of the locals who came aboard, the only ships that ever land passengers on Pitcairn are the Explorer class, 120 or fewer passengers. Can you say false advertising? The second bone head mistake was the tendering process on Easter Island. We arrived at Easter Island at dawn (7:30am). Everyone was up because we were to start the tendering process around 8:00am. The Captain determined it was too rough to safely land at the normal location and announced we would be moving to a alternate site. This would set us back one hour. Why didn't the Captain call ahead to the port representative? Now the trouble really started. There were 1200 passengers ready and waiting in the Marina lounge for there turn to get off the ship. The first 8 groups off were the ship sponsored tours (of course). We finally touched land at 1:00pm. Our independent tour operator was patiently waiting but our 7 hour tour became 3:30min. The biggest problem was the lack of information. When we would ask how much longer the answer would be "they did not know". Since this was not there "First Rodeo" this answer was not expected. After siting in the Lounge for three hours they finally said they would start making announcements ship wide so we could leave the Lounge area. The third error was when we arrived at Lima. Those of us who were were once again independent travelers got second rate service. If you were taking a ship excursion your bus was waiting close at hand. The other half of us had to wait to board one of two small buses to exit the port area where our tours would be waiting. We waited 1:20min. The bus drove is 2 city blocks. They wouldn't let us walk because this is an industrial port with lots of trucks and containers moving around. What a shame that this was our last experience of the Cruise. Read Less
1 Helpful Vote
Sail Date: April 2015
Marina is a beautiful ship with fabulous food, a really nice salt water pool, a nice fitness center/spa, library and Internet cafe next to coffee shop, enrichment, visual art and culinary classes, putting, ping pong, needlepoint, line ... Read More
Marina is a beautiful ship with fabulous food, a really nice salt water pool, a nice fitness center/spa, library and Internet cafe next to coffee shop, enrichment, visual art and culinary classes, putting, ping pong, needlepoint, line dancing, evening dancing with Big band or the Sligo band and late night theatre. There was Bridge and other card/board games and a Casino. The itinerary was an excellent one on our Papette FP to Charleston SC last month. Each area unique in history! It would take pages to describe the beauty, culture and great people we met along our journey! Would definitely recommend French Polynesia as a destination! We had upgraded last minute to penthouse from veranda. Both are very nice, however the PH closet is really walk in and fabulous. I liked the spacious design of the room as well. Didn't really use Butler for much. He took laundry for pressing and cleaning which any of other stewards do as well. I suppose if you wanted to dine in he would be more helpful as when I ordered breakfast to the room one morning, he set table with tablecloth, glasses and silver and served food like a waiter in the dining room. I enjoyed onboard, the pool, sauna/steam room, art classes, enrichment series, and line dancing. I heard from others the culinary classes were great. I loved the music, from the string quartet to piano bar and the two bands, each different in their own way! Overall the staff was excellent. We had a few quality improvement issues which were addressed with GM. I would like to have seen more daytime music on sea days otherwise all the music venues were great! We changed to handicap room second leg of b2b to one of 4 Veranda HC which was great as we had more room for mobility scooter and other medical equipment. The bathroom gets soaked when you take a shower. It was great for my husband as there was a shower seat. I usually took my showers in the spa! Javier, an excellent Chief Concierge arranged assistance for our departure which made it much easier for my husband, a handicap man on a mobility scooter and many others. We have 2 more upcoming cruises with Oceania. Ships we've been on and love. Sail on! Read Less
1 Helpful Vote
Sail Date: April 2015
This was our 8th Oceania cruise, and by far one of our favorites. I was the organizer of our Cruise Critic Meet & Greet, all 170 of us. First the year of planning and chatting on Cruise Critic was by far the most fun I have ... Read More
This was our 8th Oceania cruise, and by far one of our favorites. I was the organizer of our Cruise Critic Meet & Greet, all 170 of us. First the year of planning and chatting on Cruise Critic was by far the most fun I have experienced. A fabulous group of fellow travelers. We were literally met at the port by the Concierge, Randall Abrahams, who informed me that everything was set for the M&G the following night - he just needed my OK for the invites to go out. Invites were delivered before I even reached my cabin! The Marina is one of our favorite ships - - beautiful, luxurious, with attentive staff and fabulous dining options. We were in a PH, and the cabin was great - - roomy, walk-in closet, and to my surprise, the mini-fridge was stocked with my favorite Diet Dr. Pepper - - not sure who I need to thank for that yet. I requested it on a prior cruise and someone must have made a note in our file. We were met immediately by our butler, Vinod, and our room attendant, Sergia. These two fabulous individuals took care to take care of every request over the next 17 days, from dining reservations to course-by-course dining in our room - - everything was taken care of promptly, efficiently and with huge smiles. The 2nd night was the M&G - - Oceania had arranged for half of Horizons lounge to be taken over by our group during Happy Hour. To my surprise and delight, EVERY member of the staff showed up, except the Captain who was sailing the ship - - from the General Manager, Thierry Tholon, the executive chef, the cruise director, Julie, the head concierge, Randall (my new best friend!), head of the food and beverage department, head of housekeeping, Petia Hristova (who we have sailed with many times before), assistant concierge - - the list goes on and on. The party was a huge hit and many thanks to Oceania for helping organize this for me. The ports of Moorea, Bora Bora, Fakarava, Raiatea, Rangiora in the Tahitian Islands are absolutely beautiful - - warm water, varying shades of blue, great swimming, lots of sun. I always book private excursions, because often times the cruise lines don't offer what we want to do - - in this case, a lot of jet-skiing. Also, as much as I love Oceania, their excursions are way overpriced, in my opinion. The one area where Oceania needs to really improve is in their tendering when the ship is anchored, especially in this case, Easter Island where only one tender is allowed through the channel at a time. Despite discussing getting my 45 people off the ship together early with destination services, and being assured they would help, it was 4 hours before we got off the ship. All Oceania tours were sent off first, even though we were in the lounge 2 hours before them to get tickets. I mean, we paid for our PH like everyone else did, and it should be a first-come, first serve basis or something. So, after sitting in the lounge being pushed and shoved for 4 hours, we finally got off the ship. Easter island was fabulous, a must-see. We didn't get off the ship in Pitcairn which some people were very upset about. Seriously, can you imagine an island with 47 inhabitants trying to deal with the influx of 1200 passengers? Also, due to bad weather when their dock was destroyed, there was no way to get passengers to the island. They haven't been able to rebuild yet. However, the local inhabitants did come on board to sell their wares. Food on Oceania is one of the best at sea - - all the specialty restaurants were fabulous, but I can honestly say we never had a bad meal in the Grand Dining Room either! We diet for months before sailing with Oceania because we know we are going to put on a minimum of 5-10 pounds, which we did. Service on Oceania is friendly, prompt and efficient in all areas of the ship. I had two of the best massages of my life in the spa with Antonio - marvelous! The one area where Oceania lacks is the entertainment department. We didn't go to any of the shows since we are early risers and the 9:30 shows are just too late for us. However, we did watch some of them later on the television, and they were embarrassing in how bad they were. Sorry, Oceania, but the dancerscouldn't dance and the singers couldn't sing. We chose to do a private tour after the cruise to Machu Picchu with Kuoda Travel rather than pay the higher cost of the Oceania tour. They were a fabulous company and highly recommended. Maybe because I organized the M&G or maybe they just liked me and my husband, but we were wined and dined by the senior officers on this cruise - - lunch with the Captain, lunch with the GM, dinner with my friend Petia and my new best bud Randall - and we were sent many gifts to our stateroom after each meal. Oceania treated us like royalty on this cruise. All in all, another fabulous cruise on Oceania, our favorite cruise line. We are in the process of reading our brochures looking for our next escape! Thank you, Oceania! Read Less
1 Helpful Vote
Sail Date: March 2015
We dropped our luggage off at the pier about 1 PM in the afternoon. We boarded the Marina without any delays. We picked up the keys for our cabin without any delays. Lunch was being served on the upper deck. We visited all the dining ... Read More
We dropped our luggage off at the pier about 1 PM in the afternoon. We boarded the Marina without any delays. We picked up the keys for our cabin without any delays. Lunch was being served on the upper deck. We visited all the dining rooms on the ship. We were always seated in the main dining room without any delays. The cabin size was okay the desk had plenty of room for my notebook. There is 110 volts at the desk and near the TV outlet near the bed. There is only one small outlet in the bathroom with a 110 volt outlet that takes a very narrow plug connect only. The bathroom counter top and cabinet on the side was large enough to place all our toiletries. The Wi Fi access was very poor in the cabin. The Wi Fi is better in the Internet Cafe. The Internet is very very slow and was off line a few times during our trip. The launches to the islands was very orderly once the tour groups left the ship. Outstanding crew. All the crew members were very helpful and always greeted us. Read Less
3 Helpful Votes
Sail Date: February 2015
• Pre-cruise communications o A personalized booklet was prepared for the travelers in each cabin and delivered about 1-month before the cruise. This is the most impressive document we have ever had which includes all the dates and ... Read More
• Pre-cruise communications o A personalized booklet was prepared for the travelers in each cabin and delivered about 1-month before the cruise. This is the most impressive document we have ever had which includes all the dates and ports-of-call, stateroom information, embarkation information, dinner reservations, a listing of available ship’s tours, descriptions of available services and pre-printed luggage tags. Deluxe in every way • Embarkation o We tend to arrive for boarding mid-afternoon for 5PM or 6PM sailings when the crowd is lighter as it seems many passengers want to get on the ship as soon as possible. We arrived about 3PM and were almost the only passengers going thru the embarkation process so we were onboard and in our stateroom in • Stateroom o Our stateroom was as expected, clean and everything in order. The furnishings showed no wear and adequately comfortable. We quickly and easily settled in making the cabin our home for the voyage. o TV has a DVD player and the ship offers a huge library of films however you are only given a list of film titles to make your selections which for me turns in to guessing. • Stateroom Attendant o We booked Concierge Level and were expecting superior service but received below average service based on all the cruises we have been on. o This is the 1st cruise we have been on in recent memory where our Stateroom Attendant did not come to our cabin during embarkation to introduce themself, explain their services/responsibilities and ask for any of our special needs. This was even more astounding since we had a cabin on the Concierge Level. Although we eventually saw our Stateroom Attendant the following day, she never officially introduced herself nor welcomed us aboard. o Our stateroom was cleaned twice daily so no complaints other than our personal belongings were continually being moved and not replaced where they were which had never happened before. • Public Areas o All of the open areas of the ship are beautiful and extremely well maintained. No sign of wear and tear anywhere. • Food o The food is over the top excellent and you could have steak & lobster literally every night plus every few nights Alaskan king crab legs are offered. This is a foodies delight to the extreme. The choices and preparation of dishes rivals any high quality restaurant. The selection varies daily and every dish is prepared and presented exquisitely. The main dining room performs as well as the specialty dining rooms. The buffet also maintains a very high level of quality and selection so you do not feel that you are lowering your standards when eating there. • Beverages o Non-alcoholic drinks are complementary. Alcohol is on the high side with mixed drinks starting at $9 and wine generally $40 & up. There are 3-drinks daily as “drink of the day” at $5.50 and a ½ price happy hour daily. • Dining Areas o Specialty dining, main dining, buffet and terrace dining are all beautifully and appropriately appointed. Once again the furnishings are excellently maintained with no signs of wear. • Bar Areas o Once again, they are all beautifully and appropriately appointed and the furnishings are excellently maintained with no signs of wear. • Dining Service Staff o All service was professional and the staff is well trained o For all dining staff that we have encountered, English is clearly their second language and communication has been a continuing problem both in understanding them and them understanding what we want especially when it is a special request or menu variation. On this ship most servers seemed to be from Indonesia and because their culture and personal experiences were so different than the passengers making oneself understood or gaining adequate explanations was extremely difficult. o In the buffet area we frequently felt we were getting in the way of staff bringing food to the various stations. Rarely would the staff yield the way to the passengers. o Accept for coffee refills in the AM, rarely were we offered refills of our beverages • All staff who interact with guests- o Everyone was polite, well dressed and well groomed at all times. Everyone would get you anything you wanted but you almost always had to ask for everything you wanted and were rarely offered anything. When staff were asked they cheerfully complied. • Entertainment- o Scratch entertainment off your list if you are cruising Oceania. The worst main stage performances we have ever attended which covers Carnival, Royal Caribbean, Celebrity, Princess and Crystal. Early in the cruise there was one male dancer who had clearly studied ballet but did not have the rhythm to perform the dance moves required and he later was replaced. Female production group vocalists whose training was classical and had difficulty transitioning to other music styles and frequently sang off-key. The male singers had the problem to a lesser degree. o Oceana has only one main performance nightly at 9:30PM which we found inconvenient and incredibly, for the 15-30 minutes prior to the Main show and for the 1st 30-minutes during the show there is no alternative entertainment on the ship. No piano bar, now small group band just nothing. • Non-Entertainment presentations- o We were on a back-to-back cruise which was booked as one cruise but the lecturer, who is excellent, repeated the same talk on the 1st and 2nd legs. o The Executive Chef hosts and cooking demonstration which is excellent and I highly recommend. He has a chef from one of the specialty restaurants accompany him and they prepare 4-5 dished and provide the recipes. What makes the show great is the Executive Chef has a lot of personality and he interacts humorously with his guest chef. It is an entertaining show. The down side is they repeated the same talk on the 1st and 2nd legs so unless you like reruns you just have to find something else to do. • Tours o The ship offers a broad range of tours but most are on busses with +40 other passengers and are >2X the cost of what you might be able to book a similar tour independently.   Read Less
Marina Ratings
Category Editor Member
Cabins 4.5 4.5
Dining 4.5 4.5
Entertainment 3.0 3.1
Public Rooms 5.0 4.6
Fitness Recreation 4.0 4.0
Family 1.0 4.0
Shore Excursion 4.0 3.1
Enrichment 5.0 3.6
Service 4.0 4.5
Value For Money 4.0 3.8
Rates 4.0 3.9

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