4 Helpful Votes
Sail Date: June 2019
Having sailed on sister ship Riviera in 2018 we were confident in what to expect on Marina. Excellent service, wonderful ports and great food and spirits. Marina did not disappoint. The ship is small enough that you can easily move ... Read More
Having sailed on sister ship Riviera in 2018 we were confident in what to expect on Marina. Excellent service, wonderful ports and great food and spirits. Marina did not disappoint. The ship is small enough that you can easily move around, yet large enough to have multiple entertainment and dining options. My wife likes the shows, I enjoy making an evening contribution to the casino. It is nice that they still have a craps table. Many ships have done away with them. We enjoyed the specialty restaurants and Le Reserve. The main dining room is beautiful, we really enjoyed a peaceful breakfast in the MDR. The buffet option can be crowded. We embarked in Denmark visiting; Estonia, Germany, Latvia, Lithuania, Russia and disembarked in Sweden. St. Petersburg was fantastic. We hired a private guide and driver through TJ travel. Excellent choice. Slatvana Andrusheko, was encyclopedic in her knowledge of Russia. In another life she was a Russian History professor. It really made the trip extraordinary. We had her and the driver for 2 full days. It is a big plus having a driver ready to pick you up to take you on to the next site. Plus they have already acquired all entry passes to the venues you must see. She took us to local restaurants and markets. We got a real feel for St. Petersburg. Our first port, Warnemunde, Germany was a real surprise. Very nice summer vacation spot with a real small town appeal. Take the train to Rostock if you are inclined, very easy trip. We rented a car on the Island of Bornholm, Denmark. A very nice day drive. In many of the ports, we just jumped on the Hop-On - Hop Off bus for a great city tour. Helsinki was really a highlight too. Our cabin was spacious and very accommodating. No complaints about the food or drinks. We do purchase a drink package and find it to be a good value. We didn't book any of our tours with the ship, we found better value doing it privately. We are also a bit more adventurous and enjoy hunting out different sights. The only "negative" we found on the ship was my wife wanted to participate in the on-board art class, but this ship had more children on then usual and they were crowding the art class. Not a big deal. We do enjoy Oceania because it is primarily all adults. We love children, but we don't miss the screaming, crying and running. The literature and website is quite clear in this is primarily adults. No climbing walls, no slides, no big screen TV, no Mickey and Minnie. As a grandparent, we have taken our grandchildren on cruises, but more age appropriate lines. All in all, Oceania met our expectations. We put a deposit down on another cruise in 2020. Read Less
6 Helpful Votes
Sail Date: June 2019
We were booked in a concierge level cabin and it was kind of a disappointment. The bathroom was quite small and was tight on storage. Our cabin steward was not the friendliest and hardly spoke to us. The only benefit we had of the ... Read More
We were booked in a concierge level cabin and it was kind of a disappointment. The bathroom was quite small and was tight on storage. Our cabin steward was not the friendliest and hardly spoke to us. The only benefit we had of the concierge level was the use of laundry facilities. Internet was sketchy much of the time and we had even purchased a $299 internet package. We found a lot of the staff to be not always considerate of the passengers - frequently we had them walk across right in front of us, without as much as an excuse me. Breakfast and lunch were like on any cruise we’ve been on and dinners were very good, especially in the speciality restaurants. The Grand dining room was also good, but some nights the menu was hard to find something appealing. We did shore excursions in every port and most were very good. A couple of them made us very aware that the guide can make or break a tour. Sometimes the departures seemed a bit unorganized. Overall the ship seemed a bit tired and could use some updating. The passengers overall weren’t as friendly as on other cruises. The alcohol packages were ridiculously expensive. A cooking class was a highlight of the cruise. Our disembarkation experience was less than stellar. We left the ship with our assigned group and when we went to get our luggage, one piece was missing. We asked for help and they didn’t seem to know what to do. After a frantic 45 minutes of looking a lady came in with the luggage that she had taken without verifying that it was hers. It seems like there could be some way to prevent this from happening. Overall, I doubt we sail with Oceania again. For the money we had a much, much better experience with Viking Ocean. Read Less
7 Helpful Votes
Sail Date: May 2019
We are a “retired” couple in our late 60s (most passengers were in their 60s/70s) with more than 30 cruises with different lines (Windstar, Azamara, Celebrity, Princess, Star Clippers, Norwegian, and a couple more) ; however, this was ... Read More
We are a “retired” couple in our late 60s (most passengers were in their 60s/70s) with more than 30 cruises with different lines (Windstar, Azamara, Celebrity, Princess, Star Clippers, Norwegian, and a couple more) ; however, this was our first on Oceania. Of note, there were more than a handful of children but no children’s programs. We don’t imbibe much and don’t purchase drink packages, nor do we drink wine. These would be extra charges without the O’Life package which we did not choose (booked cruise only). We upgraded to a concierge level stateroom 10 days before sailing but failed to utilize the amenities included at that level much. The sailing’s 15-day itinerary was Barcelona (overnight), Valencia, Palma de Majorca, and Palamos (Spain), Toulon (France), Monaco (overnight); Antibes (France), La Spezia (for Cinque Terre Italy), Ajaccio (Corsica), Livorrno (for Florence/Tuscany), Sorrento/Capri, Amalfi/Positano, and disembarkation at Civitavecchia (for Rome), Italy. It did not have, any sea days We booked our own air and the cruise line’s transfer from the airport (would recommend finding other transfer or a taxi as it would have been about half-price). Booked a shared van transfer for disembarkation to the airport. We arrived before 9 am, but needed to wait for other flight arrivals before being transferred to the ship. Embarkation was not available until noon ; however, concierge level access to stateroom was at 1 pm. Embarkation was smooth except for the carryon items being scanned through security taking awhile due to the quantity of new passengers arriving about the same time. Buffet lunch was available immediately. Oceania’s policy in the Terrace Café (buffet) for breakfast and lunch is that all food is served by their staff. You cannot serve yourself even a roll. There is outdoor seating there. While dinner is also available there, we eat in the dining room or at a specialty restaurant for all dinners. Specialty restaurants are by reservation only and the main dining room is available 6:30-9:30 (anytime dining). There are four specialty restaurants where only one reservation per is available to book online prior to sailing. Additional dinners in these specialty dining rooms are available to book the day of your choice of additional dining there. Early times were hard to come by; the menu was always the same in each restaurant , but the menu options varied greatly in each. Jacques served French food, Red Ginger Asian, Tuscana Italian, and Polo Grill was a Steakhouse mainly. Food was good in all; however, we felt for a luxury line touted as a superb culinary experience, it wasn’t much above average to the lines we sailed, and not superb. The Grand Dining Room did offer more of a variety than most lines’ MDR. Stateroom – Concierge room was the same as a regular veranda with a king bed (282 sq. ft including balcony), loveseat and table, desk area, and plenty of closet space and drawers The marble bathroom with plenty of storage around the sink area (plus two shelves next to the toilet) was slightly larger than most premium/luxury lines as it had a separate tub with shower head and a regular shower with glass door (albeit small). The mini-bar with soda, bottled sparkling water, and other mixers is restocked daily if you ask the room steward to keep your favorites in there, You can remove those furnished that you don’t use. The line has converted to a glass container of water which is refilled as needed. When going ashore, bottled water in plastic containers is available when disembarking. Concierge class has a key-entry lounge available 24/7 with snacks, coffee and other beverages. We had room service for breakfast twice when we had early tours which came with a tablecloth en suite. Four suite categories are available with butlers. Public rooms – Public rooms were a generous size and furnished nicely as expected on a luxury line. The ship’s singers/dancers were excellent , the caliber of a Broadway show in NYC. Some of the other entertainment was not as good, especially the magicians. The pool deck was of sufficient size with padded lounge chairs and cotton coverings. Horizons Bar at the top of the ship had good entertainment by a trio who sang a variety of musical genre; and a string quartet who played nightly in another lounge area outside the Grand Dining Room. There was table-tennis and shuffleboard, as well as putt-putt golf. The spa and fitness center were large and my massage was very good. The Sanctuary area was available to Concierge level and above guests. Casino was small and on board shopping was as expected for a luxury line. Shore Excursions – Since my husband is lacking in physical mobility (not good on hills or uneven pavement and unable to stand or walk for extended time periods), we elected to purchase 7 ship excursions in advance as there was a special 20% discount for that quantity. Overall we were disappointed in those; although they were rated correctly for difficulty, IMHO they lacked good content. This is a very subjective topic, so maybe others enjoyed them We also took a few independent excursions arranged by cruise critic roll call members and as one would expect, they were better. Service – We found the service to be good, but no staff went above and beyond IMO and the room steward was lacking a bit, in our opinion. Ports of call – We were disappointed with a few, but it may have been we were unhappy with the excursion which tainted our opinion. Much of Italy we had previously visited and were excited to return to, as well as Monaco which we felt didn’t need the overnight, although one could take an excursion out of town to utilize the extra time there. Would we choose Oceania again? Probably not as we felt they didn’t meet our expectations which were high for the culinary and luxury aspects of the line. Read Less
Sail Date: April 2019
Husband's Big 80 birthday - chose Oceania as previous experience on Riviera was very good. Love our food. Very nice itinerary, so we thought, out of Southampton finishing up in Barcelona. Ship - very similar to Riviera. ... Read More
Husband's Big 80 birthday - chose Oceania as previous experience on Riviera was very good. Love our food. Very nice itinerary, so we thought, out of Southampton finishing up in Barcelona. Ship - very similar to Riviera. Beautifully decorated and spotlessly clean. We had Penthouse Suite which was excellent. Very good design. Everything worked except WiFi which was dreadful and you could only have one device working (if it did!) at any one time. Cabin staff were excellent - always cleaned and ready for when we returned. Butler was helpful but we don't really use the Butler. Concierge was awful, rude, arrogant, ignorant both to me and about other guests. Overall the food was good as you would expect from the Cruise line that advertises "The best food at sea..." However........service was slow and seemed disorganised in the Grand Dining Room, the buffet area you had to have everything served to you, often not what you really wanted, which slowed down the process. Often plates were taken away before you finished your last mouthful which I hate! It was over busy at times - I think because the Grand Dining Room was certainly not up to standard. When we did go to the GDR for breakfast there were issues. The worst kipper and smoked haddock I have ever seen - so awful we walked out! Speciality restaurants were good but we were not keen on the Italian Restaurant. Polo Grill, Red Ginger and the French restaurant were all good. There was little coordination between the booking systems and the actual restaurants. Wine was very expensive. The added on gratuities plus another Spanish tax made it a ridiculous price. Entertainment was mixed - some excellent and some awful. Art loft..... well I've never seen such awful examples of a tutors work. The sessions were ok but overcrowded and chaotic. The Culinary Centre was good. Fun and informative . The Special Dining in Prive was an experience, interesting and the food delicious. There were some booking issues for other guests though - they were not happy! Gym was good, classes limited. Front Spa area not serviced, loungers uncomfortable, jacuzzi far too hot on one occasion and outside shower not working. Ports were very interesting - we do not do Ships excursions as we prefer to be independent. Transfers to the ship however were poor in a number of the ports and trying to get accurate info difficult. This did cause us issues as often long waits for buses without any seated waiting areas - my husband cannot stand for long. Some very long unnecessary walks off the ship into the port - little consideration for anyone with any disability. Other Cruise lines seem to have far better in port service. We had a number of Public Holiday days in ports which meant access to attractions was limited and shops closed. The 2 nights in Bordeaux was not 2 nights as they moved the ship on the second day making any independent excursions very difficult especially as it was a public holiday. We saw the Captain once during the whole cruise. He did not attend his drinks party nor did he attend the Thank you parade for the staff. Poor! Would we travel with Oceania again?. Sadly I very much doubt it. I think if we go 6 star again we will try another company. The rudeness of the Concierge was unacceptable. Oh and they got our final account wrong... so beware - we have never had that on a cruise before they are normally spot on! Read Less
4 Helpful Votes
Sail Date: April 2019
This was to be the cruise of a lifetime. A chance for my wife to visit some of the many places I had visited while on business travel. Titled by Oceania “Museums to Mosaics” We called it the “Cruise from Hell” along with some ... Read More
This was to be the cruise of a lifetime. A chance for my wife to visit some of the many places I had visited while on business travel. Titled by Oceania “Museums to Mosaics” We called it the “Cruise from Hell” along with some other long time (29 Oceania cruises) cruisers. Things stated going downhill at our second port – Halifax. It was very cold and started snowing as were leaving the port. The next morning there was over a foot of snow on the swimming pool and deck. Many of the crew members had never seen snow and found it fascinating. The visit to St Johns, Newfoundland was canceled due to stormy weather. My wife had lived in Newfoundland 50 years ago and was anxious to see how it had changed over the years. All in all it was a very disappointing start to the cruise. Crossing the Atlantic in the heavy seas for five days did get many people quite queasy, which led to distributing barf bags by the elevators. It was rough enough that safety belts for the beds would have been appreciated. People had to hold on to the railings and walls to go along the corridors to keep from falling. When we arrived in Cork, Ireland the wind was very strong with sideways rain and very cold. Fortunately the Jameson Distillery tour was indoors. The visit to Dublin for the next day was canceled due to heavy seas and gale force winds so we spent the day in our cabin in Cork. The next disappointment was arriving in London/South Hampton on Good Friday. I had really wanted my wife to at least have a brief visit in London. This meant there was to be no visit after planning on it for a year and half (since we had booked the trip). We were not informed of the no London tours until I asked the Destination Services manager when we were going to be able to select them on the cruise. We had asked out travel agent prior to the trip when we were going to be able to schedule a London tour (like all the others we preselected) but were told we had to wait until we got on the ship. Then we then proceeded to visit Bordeaux on Easter Monday, which is a celebrated holiday in France, with practically everything closed. The next stop in Biarritz was canceled due to heavy seas in the Bay of Biscay (that precluded using tenders to disembark). I guess Oceania is not aware that the Bay of Biscay is notorious for rough seas. The last straw was visiting Malaga on May Day, May 1st – another holiday with the shops closed. The tour was supposed to be easy – the guide had very poor English skills and appeared to be trying out for the Olympic speed walking team. My wife had to sit down and wait for the tour to return with no available free rest rooms. To Summarize: Cruise Length 28 days Sea days 8 scheduled (11 total) Missed ports 3 total Stop not available due holiday 1 (London) Ports limited due to holiday 3 I understand that Oceania does not control the weather. However, they do control the scheduling. In previous years the “repositioning cruise” had been scheduled in May. If the cruise had been scheduled just a week later, Good Friday would have been at sea, Easter would have been in Cork and London would have been available for a visit. I had expected that Oceania would take holidays into account when scheduling trips and try to optimize passenger enjoyment. I guess I was wrong. The message this sends is that passenger satisfaction is a sorry second to revenue maximization. Oceania does many things quite well. The food is good albeit somewhat uneven in the specialty restaurants. The desserts in the Grand dining Room are superb and the crew members we interacted with were well trained, friendly and courteous. The entertainment was much better than previous cruises and the comedian (Martin Beaumont) was terrific in both his shows. We paid over $30,000 for what we consider a $15,000 cruise at best. I had hoped Oceania would have reached out to people who had done the 28 day cruise but after 2 ½ weeks we have heard nothing from Oceania. Never again do we plan cruising on Oceania or any of its’ related lines. Postscript: We did complain to Oceania thru our travel agent and received a very disappointing self serving reply offering a $600 total ship credit on another cruise. Read Less
3 Helpful Votes
Sail Date: April 2019
This was our first Oceania Cruise. Past cruises with Royal Caribbean, Celebrity, Disney. I did a lot of research. We decided on the cruise because we have wanted to visit Ireland (this cruise docked on Cohn and Dublin) and the ... Read More
This was our first Oceania Cruise. Past cruises with Royal Caribbean, Celebrity, Disney. I did a lot of research. We decided on the cruise because we have wanted to visit Ireland (this cruise docked on Cohn and Dublin) and the transatlantic crossing intrigued us. We arrived early; at the dock 11:30 am. Embarkation in Manhattan was very easy, quick. We were on the ship in 10 minutes. A group of 6 adults, we headed to the Terrace Cafe for lunch which, though very crowded, fed us well. While at lunch, they announced our cabins were ready. We traveled Concierge level A3. Our cabin was spacious, spotless. Our luggage had been delivered. We quickly unpacked and set off to explore the ship. The fact that the ship was on the smaller side attracted us as well. It was easy to navigate. We saw the spa, met the artist in residence, saw the teaching kitchen. Muster drill was ...a muster drill. Dinner that night was at Toscana. While at lunch we were approached with an open reservation so we took it. It was delicious. So let’s just get the food out of the way. Dinner at all the restaurants was delicious, including the main dining room. We ate at Toscana twice, at Jacques twice, and at Pollo once. We passed on Red Ginger even though it was most highly rated, most of our group were not fond of Asian food. The rest of the cruise we ate in the Grande Dining room for dinner, many lunches and a few breakfasts. And this is Cruise was the only Cruise we actually had dinner at the buffet. And it was enjoyable. We also enjoyed the afternoon tea. Their service from stateroom attendants to all servers, bar service, every employee we had contact with, was excellent. The entertainment with 1 exception was adequate. The exception, Chuck Wagner was excellent. Now the reason for the title. Even with all the preparation and research, the weather had a severe effect on this cruise. Weather in Canadian ports was forecasted to be normally high 49s low 50s. It snowed in Halifax, so our stop in Newfoundland was cancelled. Snow accumulated on the decks and verandahs. 6 or more inches as well as deeper drifts. Access to the open decks was prohibited, though I do not know why you would want to go out anyway. Five straight sea days followed of rocking, crashing waves and rolling. We truly missed having access to an indoor pool on the ship. We grew tired of the movies. There were enrichment talks, usually 2 per day at 50 min. each, trivia but by sea day 4 we couldn’t wait for a port. Our day in Cobh, home of Blarney Castle was cold and rainy. We enjoyed our excursion but for the first 1/2 hour the windows were so steamed on our bus we could see nothing out of them. Wiping just gave us brief glimpses before they steamed up again. When we got back on board, we were informed that the weather was too bad and our Dublin stop was cancelled. We stayed in Cobh an additional night. The next day the weather was still so bad, it made walking into the small city undoable. We did enjoy the museum on Irish immigration and the Lusitania and Titanic in the welcome center 10E each and the small but well supplied shop as well. When we finally continued on our journey, the captain and crew were finally able to get us out of the rolling, rocking seas and we made the last two scheduled port stops, in Saint-Malo and Le Harve. We enjoyed the warm spring weather there and on our last sea day. We were content with our excursions. One aside, now that I’ve had the experience. We had never been to Paris and after discussion and research did decide to do the one day excursion from Le Harve into Paris through the cruise line, though it was pricey. It is 6 hours (3 to, 3 back) travel, another hour plus ride around the city to see the main sights, 1.5 hours on your own (20 min searching for a toilette) and 15 min photo op at the Effiel Tower. My opinion now...not worth it. Do something closer to Le Harve. On the whole, it was less than expected experience. Are we glad we went? Yes. We enjoyed much of the cruise. Had we been on RC or another line with a ship with more to do, the sea days would have been more easy to get through. If we were with our children and grandchildren, this is not the line we would have chosen. We knew that when we booked. On the up side, we can plan a British Isles-Ireland Cruise with the kids. Debarkation was a mess due the the face to face with British immigration and having to collect our passports before leaving the ship. We waited in lines that at times had no end. Seriously. No one knew where the end of the line was and the crew was not able to help the situation. Still they were pleasant with hundreds of seniors many of whom were acting like toddlers at Disney. We were in line with a gentleman who had an excursion at 8:30 am. It was 7:45 am. We did not get to the passport station until 9:15. I hope they held his tour. I don’t know who is to blame for that mess. We had a pleasant bus ride to the airport. All the air arrangements were made through Oceania and it was as pleasant as a day spent at Heathrow and an 8 hour transatlantic flight could be. Same movies as onboard. Some things you just can’t control. Read Less
2 Helpful Votes
Sail Date: March 2019
I would like to highlight the positives first for this trip on Marina, from Lima to NYC. I am gluten-free. I told Roger, the Specialty Diet Coordinator that I pick cruises based on food and desserts. He introduced me to Pastry Chef ... Read More
I would like to highlight the positives first for this trip on Marina, from Lima to NYC. I am gluten-free. I told Roger, the Specialty Diet Coordinator that I pick cruises based on food and desserts. He introduced me to Pastry Chef Bruno, who then made sure I got a different dessert every day, to my liking. Everyone one of them was an art of work. Felt very pampered. The Terrace Cafe chef Viktor was also super nice and patient. He walked me through the food, and made me special dishes when asked. Yes, I am looking for Marina future cruises, see if I can enjoy the service of those 3 again. On a whole. (1) They seem to have centralized the operation so one gets same stuff in the Cafe and the Main Dining Room. A lot of people now prefer the Cafe (more choices, less time). (2) They changed some of the Specialty Restaurants’ menu. Red Ginger used to be the draw to sail on Marina. Now Favorite dishes are gone. The same with Jacques. No more incentive. (3) Wave Grill is still a major draw! Ate their food a lot. Very nice and accommodating staff. Deeno, who cleaned our room, was super too. Did everything we asked for, even chasing down our missing survey last minute. Now, he knew how to use persuasion and gentle touch. We stayed in a Concierge Veranda. No butler service, only gave us access to the Lounge. Concierge service was only available 8am-12, 4-8 pm, when we were mostly out or having dinner. How about longer hours? “The Concierge got to sleep some time!” was the answer. For a company bragging about service, that is down right bad. Add another person is my answer. As usual, the lectures were great! Loved those on Panama Canal. Oceania was known for their land tours, nice sites, classy, buses only 60-70% full, etc. But on this cruise, not sure if it was because the towns were just developing their tourism, or because of security concerns, some of the tours were down right terrible or lame. Cancelling Norfolk due to weather was really disappointing too. The Destination Staff, instead of being apologetic and accommodating, were pretty defensive in their attitudes. The sanitation lock down did not help either. Some of the staff members were down right hostile as though we brought them the disaster. Highly recommend that the management teach their staff how to gain the passengers’ cooperation with persuasion rather than enforcement. That is, if the Management knows how themselves. Read Less
Sail Date: March 2019
We chose the cruise for its itinerary. We wanted to got to French Polynesia and had never cruised across the South Pacific with such exotic locations as the Pitcarin Islands and Easter Island. The flight over allowed us to visit one ... Read More
We chose the cruise for its itinerary. We wanted to got to French Polynesia and had never cruised across the South Pacific with such exotic locations as the Pitcarin Islands and Easter Island. The flight over allowed us to visit one daughter & family in California out the way over and ended in New York where a second daughter lives. A bonus was a scheduled stop in Norfolk with even more family. Past cruises have shown us that Oceania really takes great care of its guests in the top suites. We were booked in a penthouse but wanted an Oceania Suite. About 3 months prior to sailing, an Owners Suite came available for leg one and in January the same cabin came available for leg 2. We call that cruise karma. From the moment we stepped on the ship we were treated with the best service available. We had the head butler at our disposal (he has only 3 cabins and supervises the other butlers). This gentleman made the cruise for us. He got us into the restaurants we wanted when we wanted and was always available for anything else. At 2000 square feet, the suite was larger than my wife's first house. We had a bedroom with a separate bath and his and her closets. The foyer was our favorite as it had a fully stocked bar, sofa and grand piano that was a modern day player piano. The living room had a desk, table for 6 and full sofa. Everything was Ralph Loren, right down to the drink coasters and candy trays. With the number of sea days and with poor weather in the first week after leaving French Polynesia, we found our suite even more enjoyable. Unfortunately everything did not stay perfect. First, we missed the port call at Easter Island. The weather was great but there were ocean swells entering the tender harbor. Many were mad but we understand that this was just bad luck and, having done our homework, we realized that this was a real possibility. We booked an independent shore excursion there and as a result lost half of our prepaid excursion cost. Lima was mid cruise change out day. All was well but unbeknownst to us, someone brought aboard the dreaded GI disease. This was not our first experience with GI and Oceania. It is not a pretty site. Within 2 days of leaving Lima we started to see items disappear like the sugar bowls in the coffee bar. Next comes the announcement that if you feel sick, see the doctor for a free consultation (buyer beware - they do not say free treatment - see one of my previous Oceania reviews to learn about how Oceania will completely empty your pockets if you visit the medical center. When they hit the high level - 20 -30 people sick, service stinks. When entering a restaurant, there is nothing but a bare table cloth. Anything you can touch that can be removed is. The putting green is closed, but interestingly, live goes on as normal in the casino and ad in any other retail or money activities. We retreated to our room and used room service a bit more than we had been. The really bad part of this is that they keep the ship at this "protocol" until the GI is eradicated. It was almost over in central america (after a week) but 2 more came down with the GI. The end result was that the ship went back to normal only 3 days prior to the end of the cruise, so the total time under the sad conditions was 12 days in total. I suspect that other reviews will point this out. On departure from Miami we were informed that we would skip Norfolk and put into Port Canaveral. Good call. A check of the internet indicated 26 foot seas around Cape Hatteras and we would not have enjoyed it. I missed seeing my sister in Norfolk, but such is life. Sail into New York was mid-day and was an event everyone should get to experience. We sat on our expansive back deck and enjoyed the arrival with a room service lunch. Our travel agent has always warned us that Oceania lacks in entertainment. It did. Lectures weren't great, save for the Easter Island resident historian who prepped us for the visit that did not occur. The on board cast and guest entertainers were mediocre at best with the exception of a Vegas entertainer aboard the last week who was heads and shoulders above anything we had seen the entire 34 days aboard. This is not a high priority for us as the show mainly keeps us from going to bed too early. Overall, I would rate the cruise at a 4.5 if I could. I have been very critical of Oceania in the past, we are not likely to go again on the older smaller ships, but this one was great save for the unavoidable missed ports and GI experience. We are likely to book the larger Oceania Ship again, but only if we can get one of the top suites. We normally travel with Regent, Crystal or Seabourn but this experience was equal to or better than those lines. Read Less
3 Helpful Votes
Sail Date: March 2019
We wanted to try a new line (we've cruised more than 20 times on Celebrity/Azamara) and Oceania had a cruise from French Polynesia to Peru. The selling point was a stop at Easter Island and then a post-tour of Machu Picchu. The ... Read More
We wanted to try a new line (we've cruised more than 20 times on Celebrity/Azamara) and Oceania had a cruise from French Polynesia to Peru. The selling point was a stop at Easter Island and then a post-tour of Machu Picchu. The ship itself was good. Our suite was spacious. The food was excellent in the specialty restaurants, average in the main dining area. Entertainment was hit and miss. There was a good comedian, a great pianist, a great magician and a terrible female singer. The on ship song and dance group was okay. We had two shows from each performer. Service was wonderful. The butler and room stewards were top notch and very attentive. Our butler knew I wanted Sprite Zero and when it was no longer available on the ship found some at one of our stops. That's over and above! We began on a bad note. The ship was scheduled to leave Tahiti at 9 p.m. Our Delta flight didn't arrive until 10 (they said not to worry, the bulk of the flight was passengers). That in itself says they expected us to arrive late. They took off immediately after and we didn't get our luggage until 3 a.m. To say that the first day was Tahiti and to spend one hour there in the dark isn't a great way to start. The stops in Raitea and Bora Bora were great, but I question 2 days in Bora Bora. There really wasn't much you could do at night in Bora Bora, so I question the overnight there. The stop in Fakarava was a joke. When there are no tours available at all--you got off to get a bit of exercise but that was it. The biggest disappointment, and the reason I gave this a bad rating was that we never got to Easter Island. It was called Pearls and Moai, indicating Polynesia and Easter Island, right? Wrong. We got to Easter Island and it was 'too rough' to send in the tenders (but we saw some boats circle our ship and part of others' groups. We circled the island, the pointed out some Moai from a distance and that was that. It was the reason we took the entire trip! I don't understand why we didn't know there was even a possibility of not getting to shore. I didn't think of checking the reliability of getting to shore. Why would you if that was one of the purposes of the cruise? It would have made more sense to spend one day on Bora Bora, and have two days at Easter Island. That way if you didn't make it to land on one day, you'd be able to the next. Sooooo disappointing. The closest we got to an apology was the captain announcing that he knew many of us were disappointed. Duh. Nothing added (like a free drink, or a discount on another cruise...) which leads me to believe that this is a common occurrence. When we left comments at the end of the cruise, there was no follow up, nothing in communication with us. Because we didn't stop at Easter Island we spent 11 days in a row at sea. Not acceptable. We took advantage of signing up for six of the cooking classes in their Culinary Center. That was worth the money! Stations for 24 people (2 per station) allowed us to learn about a specific type of food then prepare three dishes and eat them. We took advantage of the Roman, Sicilian, Greek, Spanish, pasta and Asian classes. It was our first time making fettucini! We are heading back to Celebrity. We would NEVER recommend Oceania to anyone. Read Less
Sail Date: February 2019
This cruise went from Papeete, Tahiti, to Lima, Peru, with stops at Bora Bora, Fakarava, Pitcairn Island and Easter Island. At Pitcairn the local inhabitants (descendants of the Bounty mutineers) come on board to sell crafts and eat ice ... Read More
This cruise went from Papeete, Tahiti, to Lima, Peru, with stops at Bora Bora, Fakarava, Pitcairn Island and Easter Island. At Pitcairn the local inhabitants (descendants of the Bounty mutineers) come on board to sell crafts and eat ice cream; one of them gave an interesting talk about life on the island. At Easter Island we were unable to land because of rough seas (apparently a fairly common occurrence). There were a lot of days at sea; two between Fakarava and Pitcairn, and four between Easter Island and Lima. There was a wonderful naturalist, Gloeta Massie, who gave brilliant and funny talks a few times, and a lecturer who talked a few times about Easter Island and Pitcairn. There were a lot of fun programs organized by the staff and the cruise director, Peter Roberts. Excellent bridge lessons and duplicate bridge, putting contests on a mini-golf course, shuffleboard, trivia quizzes and Mensa challenges, some movies. There were shows, music and karaoke that we did not attend because they were late at night. The food was excellent, with four specialty restaurants - Italian, steakhouse, French and Chinese/Asian fusion, with no extra charge. Dining was also excellent in the main dining room and the buffet restaurant. But: The prices for the excursions were exorbitant - about 4 times what is cost for locally arranged excursions - and the transfers were wildly overpriced. Oceania offered airport transfers for $359 US and a hotel transfer for $119 per person. We went online and booked a private car for two of us for $35 with Lima Limo www.limalimo.pe . The driver, Geraldo, was so good that we hired him to take us around Lima that afternoon to see the Larco museum (fantastic!) and the gold museum; he charged us $90 US for 5 + hours; then he took us to the airport the next day from our hotel for $35. One trick: taxis and limos for the most part cannot come to the location of the ship at the cruise pier; you need to take the bus to the pier gate. Read Less
7 Helpful Votes
Sail Date: February 2019
I have never been on Oceania before (only Princess, Royal Caribbean, Celebrity, Holland America and Regent) and after the experience I had, I am going to try and limit my cruise experiences to Oceania, if at all possible. The way I was ... Read More
I have never been on Oceania before (only Princess, Royal Caribbean, Celebrity, Holland America and Regent) and after the experience I had, I am going to try and limit my cruise experiences to Oceania, if at all possible. The way I was treated, the quality of the ship desgin and materials, the quality of the staff, the itinerary, and most importantly, the dining experience just set this cruise line above all others that I have experienced - and by a wide margin. The cabin (9110) had a large veranda and felt spacious. The bathroom was impressive with a full tub and a rainshower head in the shower. The water was perfect temperature throughout the cruise. Of course, the most important person we met was Lilya, our cabin stewardess and she was nothing short of magnificent - keeping everything so neat and tidy and it always felt the room was in perfect condition. Her warm demeanor meant everything to us and we will always love Ukraine after having her cheerful, professional and detailed assistance every day. We also loved Chrismerelda on our Concierge floor - such a lovely person and so responsive and helpful with our specific needs. In fact, we loved the entire Concierge floor experience - and the espresso machine was worth its weight in gold. We loved the speciality coffee bar on Deck 14 overlooking the pool. We loved the Waves sandwiches, the afternoon tea in horizons, the terrace cafe for breakfast and the Grand Dining Room for nightly dinners (though it was our least favorite experience). And that's because the specialty dining on this ship simply cannot be beat. Toscana was authentic and welcoming. Jaques was a delightful visit to France. Polo Club prepared perfect steaks (and a very inattentive woman as sommalier), and Red Ginger was our favorite of all - with special thanks to the Maitre D' who was nothing short of a true 'boss' - we are indebted to her for our service and experience there. The spa was much better than on other ships and we loved the Canyon Ranch products (especially the post-sun cooling product). Nice gym and very relaxing private spa deck. The theatre space was intimate, as was the lovely piano bar and we enjoyed that. In fact, the ship NEVER felt full (though it was 100% occupied). The artwork throughout the ship made a particular impression on me - from sculpture to paintings and of course the lalique everywhere. It felt more like a luxurious art gallery than a state-of-the-art disco and I appreciated the more sophisticated approach. Besides the speciality dining, I have to say that the approach of charging up front for coffees and sodas and not making me use a card every five minutes felt like a great indulgence and I much prefer that approach. And the specialty dining not having additional charge also made me more relaxed. We didn't purchase any shore excursions because the ports were all accessible and easy for us to navigate to blue waters and private beaches. I loved that the ship was the smallest of all my previous experiences and it felt size-appropriate for Tahitian islands. Embarkation was fast and professional - a tremendous team boarding and leaving. I would dearly love to sail on the Marina again. Read Less
5 Helpful Votes
Sail Date: February 2019
We are not new to cruising as this was our 15th cruise but the first with Oceania. We were attracted to Oceania because of the French Polynesia itinerary as well as its reputation for good service and food. We absolutely loved the ... Read More
We are not new to cruising as this was our 15th cruise but the first with Oceania. We were attracted to Oceania because of the French Polynesia itinerary as well as its reputation for good service and food. We absolutely loved the itinerary as well as the very good service by our cabin staff and butler as well as the food in the specialty restaurants. However, we found that the added costs were not compensated by our expectations for value. To begin, we were very disappointed by how we were received upon boarding as well as departing. Our experience with other cruise lines has been that we were greeted with a welcoming drink as well as food available. Likewise, upon departure, we have been provided with coffee and muffins/danish etc. None of this was available on the Marina. We arrived with 200+ people on our 8 hour overseas flight. There was no welcoming drink and by the time we checked in, all food services were shut down. One would think that a table of refreshments would have been provided by the ship. Similarly, upon departing at an early hour (5:40 am), that coffee and a muffin could also have been provided. This was neither a good first or last impression of the cruise. As part of our booking, we were provided with free unlimited internet access. This was a total joke since access was not available in most parts of the ship. Moreover, it was impossible to upload or download photos or documents. Finally, it was impossible to contact others via FaceTime or Skype. On all of our other cruises, this was never a problem, I then learned that for an added $15/day, I could upgrade to unlimited streaming. I did so. However, although I could sometimes (but not always) access FaceTime, I still could not upload photos or download documents. This was particularly concerning since I needed to be reached due to an ill family member. Needless to say, this caused considerable stress. I enjoy working out. The fitness center was tiny and the room for classes was even tinier. On a positive note, the fitness instructor, Diana was superb. She knew her stuff, was inspirational and very nice. There was a sign up sheet for classes which was done to limit the number of passengers attending. However, the fitness staff let in whoever showed up. As a result, there was often 20 passengers in a class that was listed for 12. This made the experience challenging and at times, unsafe. The Terrace Cafe had a limited variety of food. At times, I would have loved to have a scoop of tuna or egg salad. This was never available. Although a crew member was immediately available to serve us water, coffee or juice, anything else was simply unavailable. On three occasions I asked for sparkling water and never received it. The dining room was very pleasing. The staff was great. But the food was hit or miss. Some was excellent while others, just awful. The speciality restaurants were excellent. We especially enjoyed the Red Ginger. We found the cruise offered excursions outrageously priced. We only took one excursion from the ship - a one hour glass bottom boat right for $129/person. We enjoyed it but it was very overpriced. Alcohol prices were similarly overpriced. I didn't order one drink the entire time I was onboard - simply out of principle. The most outrageous cost was the airport to port & return transfer. Since we our flight arrived at 9:40 pm and left at 8:40 am and because we were unfamiliar with the services in Papaeete, we decided to take the transfers. Each one way transfer was $129/person. The ride was under 10 minutes. Worth of all, there were delays at each end. This was utterly ridiculous. From now, we'll stay with Celebrity our preferred cruise line. Read Less
4 Helpful Votes
Sail Date: January 2019
We travelled on 30 January for a 10 day Polynesian cruise on the ms marina and what should have been the trip I dreamed off turned completely bad due to incompetent staff. I like to warn future travelers to have a good medical insurance, ... Read More
We travelled on 30 January for a 10 day Polynesian cruise on the ms marina and what should have been the trip I dreamed off turned completely bad due to incompetent staff. I like to warn future travelers to have a good medical insurance, lucky we had one. But honestly I felt shy to present these bills to the insurance. We were totally ripped off by the medical center. I understand that everybody likes to make money but there are limits. I was treated for a dry cough and difficulty to bread (saturation of 92) for 6 days by intravenous with wrong antibiotics. They even checked blood twice and made chest x rays. The doctor was unable to give the correct diagnosis after a bill of 13000 US!!! The nurses are doing a great job but about the doctor I have my doubts about his capacity to do the job. He advised on disembarkation to visit another doctor, I should have appreciated if he should have offered that earlier, we could have disembarked in Moorea or Bora Bora and fly back to Papeete. On top the reception pre authorized without any reason twice 13000 US , so I had to wait 10 days before my credit card was again working normally. After leaving the boat I flew to Auckland where after doing a blood test and x ray they diagnosis pneumonia. Is as a doctor you cannot find that then you have a problem. This incompetence finally spoiled the trip that was my ultimate destination trip. And pretending that the cruise is for foodies is to much honour, the French and Italian restaurant are very good, the Asian is a catastrophe (I live in Asia and know what is what)the tom kha gai I ordered was like water and the curry was disgusting. The buffet at terrace café becomes boring after a while. I hope that future travelers will be aware of the practices on the oceania cruises, I confronted them with these issues on my return but found a useless customer service who seems not to be able to read and understand a mail. This was my first cruise and the last on Oceania. Read Less
3 Helpful Votes
Sail Date: January 2019
Yes, Oceania has the best cuisine at sea, unless you are health conscientious. Overweight and obese passengers were in pig heaven on Marina. We personally found the food way too salty, too heavy with too much butter and too much sweet ... Read More
Yes, Oceania has the best cuisine at sea, unless you are health conscientious. Overweight and obese passengers were in pig heaven on Marina. We personally found the food way too salty, too heavy with too much butter and too much sweet stuff. For the first time on a cruise we had trouble finding something that appealed to us. We personally love fruits, nuts, vegetables, good bred, fresh fish; Mediterranean, Indian, Thai, Chinese and Japanese cuisine. Fruits on the Marina were mostly limited to melons and a little pineapple. Bananas were green or otherwise inedible, as we were told the Marina tried to avoid catering locally and practically all provisions on board were deep frozen. Only rarely was a fresh local fish on the menu. Bread for breakfast consisted mainly of fatty, sweet pastry, I got nauseous just looking at it. Fresh omelettes were fried in butter, the burnt butter was sticking in black spots to the dish, ugh. Frying eggs in butter is unacceptable to us. Fresh oatmeal was a heavy creamy substance that didn't resemble oatmeal. We have never eaten as poor on a cruise as on this one, maybe we had been too spoiled on Silversea or our Regent cruises, but these other cruise line don't boast the best cuisine at sea. But we must admit, the great majority of the passengers on the Marina craved the food, they loved it. They got their moneys worth of salt, sugar and fat and were thus able to accumulate more additional pounds. The clientele on the Marina was different from the other cruises we were used to and preferred. The ship was too big for our liking; we love the smaller ships, where we get to know and recognise most of the passengers and crew after just a few days. The ship itself was excellent, beautifully maintained and a pleasure to sail on. We did love our Penthouse Suite, this is the way to travel. We had no need of the butler, we just loved the spaciousness of the suite high up on deck 11. The staff was excellent and well managed. We did find the sommeliers were under too much pressure to sell the more expensive wines. Oceania is not very "inclusivy"; our suite had 3 free laundry bags offered for our cruise, 3 days for the return of the laundry was too long for us. We preferred the self service laundry which my wife could finish in one day. For the self service laundry Oceania charged 2 $ for washing and another 2 $ for drying, wow, that was another first for us. We did find the shore excursions too expensive and had made our own arrangements. Would we choose Oceania again? No. But we can recommend Oceania without reservations to people who love big chunk of meats, hamburgers, hot dogs, thick french fries and lots of sweets; on Oceania you can get your moneys worth. Read Less
2 Helpful Votes
Sail Date: January 2019
For the middle-aged and older crowd, this cruise was amazing! We arrived in Papeete a day early to insure we made the ship on time in case of any flight/weather issues. We stayed at the Intercontinental on Tahiti, which was very nice and ... Read More
For the middle-aged and older crowd, this cruise was amazing! We arrived in Papeete a day early to insure we made the ship on time in case of any flight/weather issues. We stayed at the Intercontinental on Tahiti, which was very nice and they also had a fabulous Polynesian show the night we were there. Embarkation and disembarkation went very smoothly, no problems. The thing I liked about Marina is that is is a smaller ship, so less people. No crowded, stuffed elevators, no long waits in line for food, and best of all, no kids! I think there were 2 kids on the ship, but it's not geared toward kids, so there's nothing for them to do really. The food was amazing, absolutely the best meals I've ever had on a cruise ship. It was eating a gourmet meal every time you sat down to eat, even upstairs in the café! The specialty restaurants were just as wonderfully delicious and very gourmet. All of the drinks anywhere on the ship were fantastic! There was actually liquor in them! On all our other cruises, we end up just not drinking because the drinks have so much juice, you can't tell it's a drink.These were top-notch! We had Mai-Tai's, Cosmos, Piña Coladas, and they were all excellent. On every other regular cruise line, I gave up and stuck to Rum & Coke, because the fancy drinks were just terrible. Service on this ship was impeccable. We never had to ask for anything, ever. Staterooms were always ready, clean, chocolates on the bed, mats on the floor by our bedside, slippers, robes, ice bucket filled. The entire staff was friendly and welcoming and very diverse. We were offered an upgrade at a reduced price from a balcony room to a penthouse suite a week before the cruise....we accepted and were so glad we did! Lots of room and plenty of shoe and drawer space! Walk-in closet, gorgeous bathroom with a tub/shower AND a shower. Always stocked. Always clean. There was a fantastic selection of excursions to meet anyone's tastes, from easy to adventurous. Tendering in and out of ports was excellent, fast, and always went smoothly. Never a problem. Although we did bring our own 24-hour hand sanitizer, there was plenty of stations all over and outside the ship, so no excuses for germs! The ship was spotless and someone was always cleaning it, even the outside! Entertainment was just okay.....geared more toward the older crowd. I would have liked to have seen a comedy show, but the shows we did see were great. We missed quite a few, because by the time they started (9:30pm), we were so exhausted from the day, we were in our stateroom reading and falling asleep! One thing that impressed me is that the cruise line had special get-togethers for the singles and even a gay-lesbian get-together. We did do happy hour every evening around 5:30-6 before dinner and one evening 2 of the 3 bars (our favorites) were closed for a promotional group, which we were not happy about. I look forward to going on another Oceania cruise and now I'm spoiled! I don't want to go back to the regular cruise lines! Read Less
Sail Date: January 2019
Honestly, our best cruise yet. We had a concierge level cabin and it was worth the splurge . The food was awesome in every restaurant and the main dining room. The ship was awesome as in being the right size and not too big. The service ... Read More
Honestly, our best cruise yet. We had a concierge level cabin and it was worth the splurge . The food was awesome in every restaurant and the main dining room. The ship was awesome as in being the right size and not too big. The service was awesome. The only thing that was a bit off was the fitness center. Not well appointed but, we just spent our time walking and swimming in the Tahitian waters instead. Loved the coffee bar. Loved the homemade ice cream. Loved the daily fresh fruit smoothies and juice bar. Loved the daily lobster tail off the fan tail at night in the warm breeze. Loved the spa and Canyon Ranch hot tubs on the front. Red Ginger was our favorite restaurant and we loved the experience. We would save up to do Oceania again in a heartbeat. It is one line we would try to repeat again as it was expensive but, worth every cent. Read Less
Sail Date: January 2019
I had taken Insignia last fall to the cottages and coves, and fell in love with Oceania. I was a die hard Windstar cruiser. This was my fourth trip to the French Polynesia and decided to take Oceania. We upgraded to the PH. 11009 and ... Read More
I had taken Insignia last fall to the cottages and coves, and fell in love with Oceania. I was a die hard Windstar cruiser. This was my fourth trip to the French Polynesia and decided to take Oceania. We upgraded to the PH. 11009 and we’re very pleased with our room and the services. The customer service from Oceania is by far the best in the industry. Thank you for another great cruise. You have yet again, exceeded my expectations. I’m not big on the entertainment though. While I believe Oceania does draw an older clientele, the music and shows I found were somewhat dated. The comedian was very good. Your customer service representative Rachael Ruebel who handled some of my daughters and my requests went above and beyond the call of duty, and she should be acknowledged for her talents and truly being one of your greatest assets in customer service. She, I would say was one of the main reason I am a committed cruiser on Oceania. In this day and age, when customer service seems to be lacking, your employees from the top, all the way to the not so top are exceptional. You treat your employees good, they bring your customers back. Great cruise. Thank you for making my daughter and my cruise amazing. See you on the next one. Just wish you had single cruises for us widow travelers. Read Less
2 Helpful Votes
Sail Date: December 2018
There are now so many awful cruise reviews that despite not usually writing a review I am forced to do so to redress the balance Having read the reviews of Marina over time I believe that some people only go on a cruise so that they can ... Read More
There are now so many awful cruise reviews that despite not usually writing a review I am forced to do so to redress the balance Having read the reviews of Marina over time I believe that some people only go on a cruise so that they can complain about it afterwards whereas my only complaint for the trip as a whole is that it would have been much better had a number of ignorant, rude and objectionable passengers stayed at home. This is how I found the cruise. Ship We found the ship to be in excellent condition, well ran and well maintained. All of the staff we encountered went out of their way to be helpful and ensure that we were having a good time. We were in a Concierge Cabin on deck 9 Mid Ship and did not suffer from Vibration, excessive noise or too much rock and roll although at the front of the ship it was noticeably more so. Concierge lounge was good for early morning coffee and cake. There were a small number of children on board however this was not a cruise suitable for them. Cabins. Clean, comfortable and spaceous with sufficient storage and size of bathroom to satisfy most people. Despite the huge range of termperatures on this cruise it was neither too hot or too cold was always keep very tidy by the room attendant and suffered from no external noise problems. The bed was particularly comfortable and the choice of amenities of a good standard. Ideally, it could have had coffee making facilities but my only real complaint was the fact that during rough weather the closet rattled so much I had to wedge it closed. Restaurants We eat at all of the restaurants and found the food to be of a very good quality throughout. Service was equally good and there was a real desire by the staff to please the passengers on board. Alcoholic drinks were sometimes a little slow arriving however this was more to do with how this is organised with the Sommeliers being responsible for wine and therefore being fewer in number than the general waiting staff I had booked one visit to each of the speciality restaurants beforehand and was able to obtain additional bookings on board, 2 more at each, without problem. Our favourite was Red Ginger because of the exemplary levels of service as well as excellent food. Of note also is the Waves Grill which served excellent Sandwiches at lunchtime. Bars Most days we frequented the pool bar and in the evening Martinis. The service in the pool bar was great and staff again excellent. Martinis had an amazing Pianist called Andre Mieux who was by far the best entertainer on board the ship and the cocktails particularly the Big O, very good. We purchased the Prestige Select drinks package for the cruise and found that it was for us value for money particularly when a 25% surchange was applied to all drinks whilst in Brazilian waters on top of the 18% gratuity normally added to each drink Entertainment Proved to be a bit of a mixed bag with some which we liked other no so good Most people found that the shows are not the same on a small ship as in the West End or Vagas so will always generate comment. Personally I would have liked to have seen a little more local culture rather than acts such as An Evening with Allen. Enrichment Lectures I fell asleep at the only one I attended Shore Excursions Generally handled well by the staff on board with the booked tours getting off the ship first. Generally, they are expensive and most people we met preferred to take the chance and book their own. We did a mix of both however careful research is needed for a private tour and this takes time. Getting on and off. Mostly hassle free on embarkation less so on disembarkation due to the onward travel arrangements and large number of people. Overall this was an excellent cruise which was good value for money and I will definitely book another in future. Read Less
7 Helpful Votes
Sail Date: September 2018
I really tried to enjoy Marina she comes with a great reputation however overall I was disappointed. 1. The decor is very dated I know she was refurbished only a couple of years ago, but why make her look so dull, old fashioned and ... Read More
I really tried to enjoy Marina she comes with a great reputation however overall I was disappointed. 1. The decor is very dated I know she was refurbished only a couple of years ago, but why make her look so dull, old fashioned and over-done? 2.The enrichment and shore information was non existent. No lectures, no on screen information just an overview in the daily news letter. Every day the local TA would be available on the ship - that's it. 3.We were hoping to dance while on the cruise but we found the band in the horizons lounge to have a repetitive repertoire with a thin sound. They also looked most of the time pretty disinterested. 4.The shuttle buses were a disaster in most ports. Long queues, long waits, lots of frustrated guests, us included. Lots of statements that the shuttle buses are provided by the local authorities and Oceania takes no responsibility. It seems to me that if Oceania advertise that their ship is visiting a locatation then they should make it their business to ensure their guests are able to get there. 5. In in room information services whilst providing next to no information about the ports spend a lot of time advertising (paid) services at the spa, the shops. 6. We went to a couple of the stage productions and they were really good. The dancing music and singing were terrific. Other nights we would walk in to see what was playing and walk out again disappointed. 7 The food was overall of a high standard in the buffet restaurant. The wines offered on the most part were very good also. 8. The coffee in Barista's is terrible.I wouldn't care so much but they make such a big deal about having proper baristas on board 9. Of the specialty restaurants we had one fabulous dinner at Red Ginger, and the second time it was average. The Polo Grill was nothing special, we had a great Italian meal In Toscano however Jacques was a real disappointment. Was that dry chicken breast with thickened mushroom sauce meant to be coq au vin? I question the (french) waiter and he agreed with me and then said: "what can I say, the chef is Canadian!" 10. The staff everywhere on this ship are terrific, friendly, nothing too much trouble 11. Internet was painfully slow (2KB a sec) and only allowed one device at a time per cabin Read Less
Sail Date: September 2018
We wanted to see the Baltic and were not disappointed. We prefer the relaxed pace of river cruising, also because of the relative ease of getting into port, and the lack of sea days. This trip was as close to that as we could find on an ... Read More
We wanted to see the Baltic and were not disappointed. We prefer the relaxed pace of river cruising, also because of the relative ease of getting into port, and the lack of sea days. This trip was as close to that as we could find on an ocean cruise. There was only one sea day, all other days being in port. The ports were great. We took only the Russian tours, which were essentially forced on us by Russia’s visa policies. We liked the food, and found that it wasn’t necessary to eat in the specialty restaurants as the same food was available elsewhere. We liked our fellow passengers, and their diverse backgrounds. There were only two, minor, complaints, one being a matter of taste. One is that the coffee on board was pretty awful, a common complaint by Australians and New Zealanders like us, no doubt. The barista in charge of the only espresso machine on board needs to visit Auckland or Melbourne to learn how to use it. We didn’t like quite a lot of the ship’s decor. In some public rooms it looked like an explosion in a self-conscious interior designer’s shop. Read Less
6 Helpful Votes
Sail Date: September 2018
We chose the cruise for the itinerary and the rave reviews on the food aboard ship The buffet restaurant was always overcrowded and offered limited selection Food quality was also poor: Soggy pastries,over cooked sausages, strange ... Read More
We chose the cruise for the itinerary and the rave reviews on the food aboard ship The buffet restaurant was always overcrowded and offered limited selection Food quality was also poor: Soggy pastries,over cooked sausages, strange tasting scrambled eggs, soggy weird tasting French fries. At lunch time the buffet was the only option The main dining room food quality lacked imagination and was of average quality at best. Little emphasis on providing regional dishes or specialities. Each of the specialty restaurants was pretentious . While having some good dishes ( veal chop in Toscana, lamb in Jacques and red ginger) the French onion soup was watery , pasta tasteless ,crepe Suzette rubbery and bitter and pastries soggy . EXTREMELY. DISAPPOINTING!! The cabins were nice with a shower and separate bath, Shore excursions were well organized and had some great guides.However several were spoilt by unfit elderly travelers ignoring fitness recommendations for the tours by selecting strenuous walking trips . Only to complain and hold up the whole group as soon as any walking was required Entertainment was on the poor side. Boarding in Stockholm was time consuming but disembarking in Copenhagen efficient Staff varied considerably in performance. Some were very friendly helpful and attentive. Others down rite rude Last Crystal cruise was superior in every aspect. I cannot imagine how Marina has a high culinary rating!!!!! Read Less
2 Helpful Votes
Sail Date: September 2018
We traveled on the Marina on a Baltic cruise and enjoyed every minute. The ship was beautiful. Every crew member we encountered was friendly and helpful. The food was delicious. The tours enjoyable and informative with great guides. ... Read More
We traveled on the Marina on a Baltic cruise and enjoyed every minute. The ship was beautiful. Every crew member we encountered was friendly and helpful. The food was delicious. The tours enjoyable and informative with great guides. The buffet was our least favourite dining option although food was was very good it could be a little chaotic. Dining in the Grand Dining Room or one of the specialty restaurants was extremely rewarding. We enjoyed all the specialty restaurants but Red Ginger was our favourite the food was unbelievable. I still think about the duck and watermelon salad. We found the staff very accommodating when we wanted to change reservation times in the specialty restaurants. If I had a criticism I would like to see the Grand Dining Room open every day for lunch. The staff cleaning our cabin could not of been friendlier. Our veranda cabin was very comfortable. Read Less
6 Helpful Votes
Sail Date: September 2018
We chose the Marina because of the Baltic itinerary. We were not disappointed. The stops were wonderful. St Petersburg was the highlight. We booked three days with Guide-Guru Tours. My husband was skeptical, but ended up loving the ... Read More
We chose the Marina because of the Baltic itinerary. We were not disappointed. The stops were wonderful. St Petersburg was the highlight. We booked three days with Guide-Guru Tours. My husband was skeptical, but ended up loving the personal attention. The tour days in St. Petersburg were the highlight of our trip. Our tour guide, Tatiana, knew how to avoid all the lines and get us through all the places effortlessly. She would go ahead, purchase tickets, and by the time we reached the entrance she ushered us in. She was an amazing guide and we had a very small group. Eight of us the first day, six the second and just my husband and I the third. I will never take a large group tour again after the wonderful experience we had. It is impossible to see the sights in and around St. Petersburg in a large group. We saw twice as much as many of our shipmates. An extra bonus was that booking through Guide-Guru cost less than half of what some other fellow travelers paid! We contacted them via the internet and set everything up months in advance. We were able to pay in US dollars which saved up some $$. The Marina is a wonderful ship. The crew bends over backward to make sure your needs are met. I did not see one crew member without a smile and an offer to help you in any way. The food is delicious especially in the specialty restaurants. My husband said he had never tasted such a delicious piece of roast beef as he had in "Jacques" ,and we eat at fine restaurants frequently. The ship is a perfect size, never any crowds anywhere. We booked a Concierge level room. There was a lounge and several bags of laundry were included in the price. Also, we were able to book our specialty restaurants a month before which I appreciated. I would book another cruise on this ship without hesitation. Read Less
9 Helpful Votes
Sail Date: August 2018
We are not normally cruisers but were travelling with another more senior couple who appreciated the practical benefits of cruising. In particular, we wanted to visit St. Petersburg and this cruise offered three nights there. So we ... Read More
We are not normally cruisers but were travelling with another more senior couple who appreciated the practical benefits of cruising. In particular, we wanted to visit St. Petersburg and this cruise offered three nights there. So we selected the Oceania Marina based on itinerary and its strong reputation for good food. The food was excellent across the board. The four specialty restaurants as well as the Grand Dining Room and the buffet-oriented Terrace Cafe offered outstanding cuisine regardless of venue. Service both in and out of the dining venues was 5 star day and night. Can't speak much about shipboard activities as we really didn't avail ourselves of much of that. The string quartet that played daily in the main lounge before dinner was very accomplished and a pleasure to listen to. The guest pianist one evening was outstanding although we were only able to catch the latter portion of his show because of the timing of our dinner reservation that night. Wish he could have played more than one evening. In every port except St. Petersburg we did not hire a guide or take any group excursions. Talinn, Riga, Helsinki, and certainly Klaipeda are all small enough to navigate on ones own. The long Sunday at Klaipeda we mostly spent on board. Most places are closed on Sundays and the Klaipeda downtown can be covered in about an hour. Everywhere we went people spoke English. The long day we were docked at Warnemunde, we went to Lubeck -- which was brimming with medieval buildings dating back to the 13th century. We rented a car but there is public transport that will get you there as well. In St. Petersburg we toured with Dancing Bear Tours. They were fabulous. They were flexible, accommodating, and our guide spoke perfect English and was a source of so much history and information. Our driver provided door-to-door service at every stop. Great value and pleasant people to deal with. We took a canal boat ride one morning which was a wonderful way to see the city. We saw a number of churches but our favorite was St. Isaacs without a doubt. We are also culture vultures so highlights for us included the Russian Museum, the General Staff Building wing of the Hermitage, and of course the Hermitage proper. Could easily have spent whole days or even weeks in them. We enjoyed our outing to Peterhof as well, although the weather was not the sunniest. For something completely different, check out the royal bath house there if you go. I have no other cruises to compare the Marina to but would definitely recommend Oceania to anyone who is interested in exploring this part of the world. Both the ship and port experiences were grand. Read Less
Sail Date: July 2018
We wanted to visit Norway again & since this cruise also had some new to us ports we booked it It was round trip Amsterdam which was also a good feature for us We took the cruise only fare & booked our own Bus class ... Read More
We wanted to visit Norway again & since this cruise also had some new to us ports we booked it It was round trip Amsterdam which was also a good feature for us We took the cruise only fare & booked our own Bus class seat on Air Canada ..wonderful lie flat seats we managed to actually sleep on the flight Embarkation: We we were in a B cabin so we arrived about 1:00pm minimal line up & we were onboard quickly went to the Terrace for a quick bite to eat amazingly it was not crowded like other embarkation days when our cabins were ready we dropped off the carry on bags then went wandering back to cabin to unpack before muster Muster was quick & painless as usual some people felt the drill was not for them after Muster we headed to Horizons after dropping off our life vests we had our Cruise Critic Meet & Greet A section was roped off with a sign for CC (Thank you Dominique) We had a good turn out I would guess about 50 + people as well as the CD Peter & GM Dominique after that dinner in the Terrace with our TA & a small group of her clients & a surprise guest Mr Bob Binder & his wife were also on the cruise The cruise was very smooth sailing we did have a issue one day one of the life boats had a leak so required us to stay later in port until it was fixed we were a little late getting into the next port but at least we made it there was some doubt the night before whether we would or just have a sea day The Oceania crew came through Food was very good with some hiccups but who is perfect all the time We ate in Red Ginger it was better than the last time we tried it but it was not that good sorry but 3 strikes we are done with Red Ginger For those that say the food there is not spicy enough ..you should have had my Green Curry ..I had no feeling in my mouth for the duration of the meal Oh Well we prefer the GDR any way & we did not starve The scones at tea are still not like they used to be but better than our last cruise The weather was very nice then the heatwave caught up with us in some of the ports It was uncomfortable for me so we did not do too much in those ports ..some we had been to before Overall the cruise was very good & we booked another on onboard (which we rarely do) Read Less
Marina Ratings
Category Editor Member
Cabins 4.5 4.5
Dining 4.5 4.5
Entertainment 3.0 3.1
Public Rooms 5.0 4.6
Fitness Recreation 4.0 4.0
Family 1.0 4.0
Shore Excursion 4.0 3.1
Enrichment 5.0 3.6
Service 4.0 4.5
Value For Money 4.0 3.8
Rates 4.0 3.9

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