1. Home
  2. Cruise Destinations
  3. Eastern Caribbean Cruises
  4. Eastern Caribbean Cruise Reviews
Cruise Ratings
6 Helpful Votes
Sail Date: November 2017
Having sailed on this ship & other ex Thomson cruise ships is was quite obvious that not only has the name changed but so has everything else but not for the better. Swimming pool on lido deck billowed out black smoke and deck had to ... Read More
Having sailed on this ship & other ex Thomson cruise ships is was quite obvious that not only has the name changed but so has everything else but not for the better. Swimming pool on lido deck billowed out black smoke and deck had to be evacuated, pool out of action for 5-6days. Having booked and paid for a deluxe outside cabin next one along from last years we were unable to sleep for the musician and his synthesiser blasting out a monotonous drum beat until 01.00am from the Hemingway bar below us even the pillow vibrated. Having made a complaint we were told couldn't be moved to another cabin as none available suggested we were given earplugs. To quote Queen Victoria we were not amused. The quality of food was appalling completely tasteless and very often cold especially at the buffet.It has always been the norm that a 2 week cruise would have 2 formal nights so packed accordingly only to find second was turned into a dress to impress night for photo's instead very disappointing .On the six days at sea passengers were out at 05,00am reserving sun beds on sunny side of ship thus waking us up with moving of beds.. AS there were so many walking wounded on top of everything else did begin to wonder if I was on a jinxed ship.Is this another German ploy the British have lower standards than them. The crew as always were brilliant except for reception who were polite but cold & did nothing to alleviate any concerns. Designated smoking areas were a joke as people considered walking around the deck was the norm even smoking leaning over the rail while ship being refuelled .Consequently anyone wishing to enjoy a coffee on deck 6 outside liberties in a smoke free zone were unable to do so,Anyone flying into or out of La Romana aiport Dominican Republic should be made aware there is no ambilift so you have to be able to walk up stair to aircraft. Gill Clay cabin 0223 Read Less
9 Helpful Votes
Sail Date: December 2016
18 days all inclusive from Malaga to the Caribbean sounded like a good idea at the time. When we arrived on the ship we had to go along a soaked carpet leading to our cabin, the cabin itself was not to bad until one of us decided we ... Read More
18 days all inclusive from Malaga to the Caribbean sounded like a good idea at the time. When we arrived on the ship we had to go along a soaked carpet leading to our cabin, the cabin itself was not to bad until one of us decided we needed to use the toilet, not working, it was on and off like this for the whole cruise. The public toilets was also in the same situation it became a game of finding one that worked. At night we were kept awake for all but 3 nights by the horrendous sound of the engines, in the day when the ship picked up speed the noise quietened down so some sleep could be had. The dining room was well organised which is more than can be said for the food, breakfast were cold so was the tea and coffee, evening meal was just as bad poor selection, small quantities and cold. So many other people were complaining you had a long wait for your turn, people were so fed up with situation they took their bedding to reception and slept on the floor, the reception staff were very unhelpful and the captain was nowhere to be founds so all complaints fell on deaf ears. Basically the ship should never have started this cruise and I would suggest anybody thinking of going with Pullmantur think again. Read Less

Find a Cruise

Easily compare prices from multiple sites with one click
Compare and book excursions for your next cruise