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Cruise Ratings
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1 Helpful Vote
Sail Date: April 2019
We chose this cruise because of the luxurious rooms and service, and the smaller number of people on board. We were very pleased with the service and accommodations, the food was superb in every restaurant, and the amenities such as spa, ... Read More
We chose this cruise because of the luxurious rooms and service, and the smaller number of people on board. We were very pleased with the service and accommodations, the food was superb in every restaurant, and the amenities such as spa, exercise room, butler service, etc was exceptional. We couldn’t ask for a better ship and crew. Our butler was extremely knowledgeable and helpful to us. All of the staff on the ship were very accommodating and pleasant at all times. We really felt like they were genuine in their actions. We took a cooking class and had a lot of fun learning how to cook Mediterranean food. The restaurants were exceptional and all gave a top class experience from the wait staff, food, wine, etc. the travel overnight to the next port was a great way to move from port to port each day. The embarking to port was easy and usually close to town for walking or catching a taxi. The tours were well planned and easy to access. A few shorter tours at each port (2-3 hours) would have been helpful to add to the tour options. Overall the cruise was exceptional and I will consider other cruises on Oceania! Read Less
4 Helpful Votes
Sail Date: April 2019
As repeat Regent users we thought we’d give a try to its sister company, understanding that given the larger size of Oceania vessels we would have a somewhat different experience. We had heard that the food and beverage in particular was ... Read More
As repeat Regent users we thought we’d give a try to its sister company, understanding that given the larger size of Oceania vessels we would have a somewhat different experience. We had heard that the food and beverage in particular was considered superior to Regent’s. Most emphatically that is not the case. Oceania’s larger variety does not mean better quality offerings and definitely not better service. With the exception of Toscana and Jacques, meals throughout were average. With the exception of the Illy Baristas coffee bar, the quality of coffee elsewhere is remarkably uneven and poor. Overall, the sincere, uniform warmth and attentiveness ever present in Regent’s staff is glaringly absent here. And while this is not to say that Riviera’s service is poor, it can best be described as 4-star vs the Regent’s consistent 5 stars. The experience for independent cruisers is diminished by the proliferation of groups on board Riviera. Will stay with Regent or Crystal after this failed experiment with Oceania. Read Less
4 Helpful Votes
Sail Date: April 2019
We just returned from a Silverseas sailing on Silver Spirit from Barcelona to Rome. It was our first time with Silversea. I would give this cruise a mixed review. Likes: I liked our specious suite and the service was quite ... Read More
We just returned from a Silverseas sailing on Silver Spirit from Barcelona to Rome. It was our first time with Silversea. I would give this cruise a mixed review. Likes: I liked our specious suite and the service was quite good.  Dislikes: The dining options are rather limited. I did not like the fact that dinner started late- 7pm at the earliest.  And, I also thought the dress code on non formal nights was too formal. There was also no casual dining options in the evening except for room service. The shows were also on late - at 10pm. I would prefer the option to eat at 6 and go to a show at 8 or even 9. Also, I got ill- food poisoning. I am pretty sure it was from an oyster in the lunch buffet. I was sick all night, and then quarentined all the next day. After I recovered I was fine the rest of the trip. While I enjoyed luxury crusing, I don't think I would do Silversea again as I would prefer earlier dining options/earlier shows/less formal dining options. Read Less
5 Helpful Votes
Sail Date: April 2019
This is our second Viking ocean cruise and we have already booked our third! The ship is luxuriously appointed with comfortable seating everywhere. There is a choice of dining venues from the informal World Cafe to the Chef's ... Read More
This is our second Viking ocean cruise and we have already booked our third! The ship is luxuriously appointed with comfortable seating everywhere. There is a choice of dining venues from the informal World Cafe to the Chef's Table. Food is outstanding at each and every venue. The onboard "enrichment" (lectures, talks, films etc.) were all most interesting and enjoyable, with some outstandingly good speakers. The expeditions were also excellent, well planned and interesting. They even provide a 'shuttle bus' service for passengers wishing to arrange their own excursions. The exercise and spa facilities are just the best ever. The sauna, steam room, snow cabin, swimming pools and other installations are But the thing that really makes Viking the BEST is the staff. Every member of the ship's crew and staff wants to make their guests as happy and comfortable as possible. Any small problems that may arise are dealt with promptly and courteously. Viking are not the cheapest, but they are undoubtedly the best value for money. I'm counting the weeks until our next Viking cruise! Read Less
5 Helpful Votes
Sail Date: April 2019
Wonderful cruise! We traveled with another couple and had side by side rooms. Our cabins were beautiful and spotless. We were thrilled that they were able to open the veranda divider while at ports. Apparently, this partition must be ... Read More
Wonderful cruise! We traveled with another couple and had side by side rooms. Our cabins were beautiful and spotless. We were thrilled that they were able to open the veranda divider while at ports. Apparently, this partition must be closed while the ship is in motion. This made visiting back and forth so easy! We chose the included tours at each port, and couldn’t have been more pleased. Due to winds we stopped at Villefranche instead of Monaco. It turned out to be one of our favorite towns, and Viking still provided us with a short bus trip to Monaco. We did hear a few older passengers stating that the excursions were more strenuous than they expected. We are all in our 60’s, and had no problem at all. The food was excellent, and the silver spirits package was well worth it! The nights we made it to the evening (9:15) show...it was great, especially when local entertainers came onboard. The staff was fantastic! I would definitely recommend this cruise. Read Less
Sail Date: April 2019
My husband and I just came home from the Lisbon to Barcelona cruise in April. It is our third cruise with Windstar. Pros: The staff is wonderful. They know your name by the second day. The food is good particularly the barbeque ... Read More
My husband and I just came home from the Lisbon to Barcelona cruise in April. It is our third cruise with Windstar. Pros: The staff is wonderful. They know your name by the second day. The food is good particularly the barbeque on the deck. There is a nice variety of food to please everyone. The suites are spacious. King size beds, a sitting area, a double variety bathroom, and a walk-in closet. The ship is very clean. The security on and off the ship is good. The shore excursions to Gibraltar, Alhambra and Seville were very good. The daily programs and nightly talks are very helpful for background information. Embarkment and disembarkment are quick and efficient. We extended our stay at the end of the trip to Barcelona. It was wonderful! Cons: The shore excursions are expensive. WiFi is not included and should be. Wine and beer should be included not an additional charge. A lovely vacation! Read Less
5 Helpful Votes
Sail Date: April 2019
After 2 amazing days in Rome, my wife and I set out on the NCL Spirit for an 11 day adventure to Greece, Malta and more of Italy. We booked an aft facing penthouse suite with large balcony not only for the space, but the service that was ... Read More
After 2 amazing days in Rome, my wife and I set out on the NCL Spirit for an 11 day adventure to Greece, Malta and more of Italy. We booked an aft facing penthouse suite with large balcony not only for the space, but the service that was promised. This ship does not offer a "Haven" experience, but suite guests get some similar perks. We have sailed in a Haven room before, so we can give an honest comparison. Without the Haven amenities on this ship there is not a dedicated dining room and lounge area to enjoy besides the steak house for breakfast and lunch. For dinner you are on your own unless you buy extra meals in the specialty dining rooms. This cruise came with 4 nights of specialty restaurants and we purchased 5 more. Before we sailed this seemed like a good idea but the only 2 good restaurants to eat in that could be reserved early was the French Bistro and Cagney's Steakhouse. The food and service was very good but grew tiresome by the end of 11 days. Other areas on the ship served decent food and didn't cost any more money. Suite guests also have the services of a concierge and a butler. This was the same service Haven guests have on other ships but there is no one specific place to go see either person. Instead you can call. Every time we called either person, they immediately answered and took care of us. In particular, our concierge Monica was simply outstanding! We had a problem with all of the amenities we had received with our cabin purchase and she took care of the issue within an hour of my call to her. We changed reservation times on more than 4 occasions and she always got us a table when we wanted it. She was the best part of our suite perks for sure. In short, we feel you cannot compare the Suite experience with the Haven experience. The exclusivity of the Haven is far above and the cost is definitely higher as well. Here are a few examples... At embarkation, we were given a #7 boarding card and had to ask if suite guests get priority. Of course our documents were checked properly and we received a #1 boarding pass. We then had to ask if there was a section in the waiting area for suite guests as well after we were told to sit anywhere and wait for # 1 to be called. This was all wrong because there is an area for Owners suite and Penthouse suite guests to check in. Unfortunately some of the staff were not aware and it did not make us feel like we were getting the exclusive treatment that was sold to us. The issues mentioned above that were fixed should never have been issues in the first place. When you book a cruise and get a price that includes all of the extras you check off, like Ultimate beverage package, Shore excursion credits, WiFi and Specialty restaurants, you should not have to go to anyone and wonder why you are being charged at the bar, dinner and WiFi. Seems like something got missed and if we didn't have a concierge to help, we would have spent a lot of time in line trying to fix it ourselves. The priority you get in each port of call is a nice perk for suite guests. If you have a booked excursion, you meet in Cagney's instead of the theater. You get off first and then wait for everyone else on your tour on the bus. Haven guests have it a little nicer in that they are escorted in a private elevator on and off the ship avoiding crowds of people. On this ship, the room we had was very nice. Some of the furniture is getting a bit dated but there was plenty of space and the bed was very comfortable. We were in cabin 9210 and a few evenings when the ship is at full throttle, the vibration and noise could be bothersome to some people. My wife and I did not mind too much. At normal cruising speed, it was fine. Current photos of this cabin are attached. We could not find any current information leading up to our cruise so we hope this helps. As far as the ports are concerned, this cruise was fantastic! Even though we did not call Santorini due to the lift not working on the island, we were able to visit some amazing places in just 11 days. Athens, Mykonos, Rhodes, Chania, Valleta, Messina, Naples and Livorno round trip from Rome. Simply amazing!! Read Less
3 Helpful Votes
Sail Date: March 2019
This was our 4th cruise on Viking and each cruise gets better and better. Service, food, friendly atmosphere, tours, the ship and rooms are all top notch. We decided to stay in a PV3 cabin and really enjoyed the extra space usually we ... Read More
This was our 4th cruise on Viking and each cruise gets better and better. Service, food, friendly atmosphere, tours, the ship and rooms are all top notch. We decided to stay in a PV3 cabin and really enjoyed the extra space usually we stay in a DV cabin. We decided to mainly take this cruise for the 3 days in Israel and we were not disappointed. We decided to do a private tour in Israel as there were 10 of us and we booked through Guided Tours of Israel who did an excellent job. We could not ask for a better tour guide and driver. My least favorite port was Naples - quite dirty. The lectures on board were very interesting - especially the ones about Israel. The lectures were well attended, the lecture ended at 6:30 pm and everyone headed for the dinning room we did not have a long wait but Viking served champagne to all waiting in line and they did this several times - this is just an example of their service. They had several lunch specials around the pool , such as grilled salmon, mussels, and a fantastic brunch on one of our sea days served from 10 am to 1 pm. Excellent food stations and they served Bloody Mary's, champagne and Mimosas! Viking is a excellent cruise line, they care about the passengers and again you can not beat the service - we have booked 2 additional cruises with Viking. Entertainment is good, we always enjoyed going to the Living Room around 6 pm for a cocktail and the music. Read Less
9 Helpful Votes
Sail Date: March 2019
We chose this cruise because we considered it would be a step up from the typical large ship pandemonium. We wanted adults, few pool games, less hysteria at food buffets and just an overall cleaner, calmer experience. We were not ... Read More
We chose this cruise because we considered it would be a step up from the typical large ship pandemonium. We wanted adults, few pool games, less hysteria at food buffets and just an overall cleaner, calmer experience. We were not disappointed. Since we wanted to spend a few days getting used to the time change in advance, we selected the pre-cruise extension - Ultimate Italy. This was three days in the Tuscan hillside with two full days of escorted tours in Florence, Sienna, and San Gimignano. It was worth every penny. It also allowed us to plan for a more relaxed visit when arriving in the Livorno port upon the ship. We would not have to repeat these cities. There were 30 of us on the pre-cruise extension. We came to know one another and were able to continue those connections on the cruise. Saturday morning we took a coach bus from our villa to the port in Civitavecchia. Arriving at the port there was a bit of a delay. The computers connecting the ship to the desks at the port were not communicating. Viking did their best processing all of us through, admitting about 20 at a time and sending us to the ship to check in at the guest services desk. It ended up working out just fine. We were very pleased with our room - a penthouse veranda category. Plenty of space for everything we needed and by far the nicest bathrooms of any cruise ship. Everything was very clean and crisp. The mini bar was stocked and remained stocked throughout the cruise. We loved all the food on the ship. Our favorite entree was the Bistecca Fiorentina (rib eye) served in Manfredi's. However, our second favorite experience was the king crab legs served every single evening in the World Buffet. We went to The Restaurant our first evening. It was great. However, we found that all the food on the menu there was also served in the World Buffet and you could be on your own schedule. They also always had two items that they made to order. For us it was frequently the New York strips. Mamsen's offers some unusual treats for breakfast and snacks. My husband fell in love with the pickled herring at breakfast there. We did not choose the Silver Spirits beverage package and found we certainly didn't need it. Beer and wine flow freely at lunch and dinner in any location where food is served. This includes the buffet and Mamsen's. And you can take what you haven't finished with you when you leave. We enjoyed the entertainment on the ship, though we are definitely not needy in this regard. The Viking band and singers performed a Beatles show and an Abba show that were fantastic. Seating in the auditorium is plentiful. And not a bad seat in the room. You don't have to dodge pillars and obstructions to your view. There is also usually light entertainment in the atrium area on the first floor. We found that a great place to hang out and watch the ocean or port activities. We enjoyed hanging out in the evenings in the Explorer's Lounge. When we were lucky enough to get seats in front of the water vapor fireplace we were delighted! The service on the ship is exceptional. These folks are definitely hard workers and eager to make your cruise enjoyable. Ports and Shore Excursions: Livorno/Florence - as mentioned, we had been to Florence on our pre-cruise extension. We took the optional excursion to the Leonardo da Vinci museum and to Lucca. This was the only disappointing experience of the cruise. The first stop in Vinci was at the childhood home of Leonardo and is nothing exceptional. The museum portion of that is just a holographic video. The second museum experience is a few miles away and is a museum of Leonardo's mechanical inventions. It is interesting, but rushed. Unfortunately, it was raining in Lucca so it put a damper on the enjoyment. That was not the tour guide's fault. Our second day in Livorno we took the included tour to Pisa. It was fantastic. The Monaco day was great. We took the included tour in the morning and Nice on your Own in the afternoon. The included tour covered a walk up the seaside with highlights of the history of the royal family and the city. It does not go to the casino Monte Carlo, but they do allow you to break off from the tour and head there on your own. We were in a bit of a hurry because we needed to get to our second tour. The trip to Nice was worth every penny. On the Marseilles day we took the included tour and then spent time on the ship. It was a great time to take advantage of the spa/steam room/snow room. Very exhilarating. Our only hiccup to the cruise itinerary came on the Sete port day. The winds prevented us from safely making port. Our captain made it a very comfortable day by taking us out to less choppy waters and giving us an unplanned day at sea. The staff got creative with a few impromptu talks and lessons. We also found an unexpected treat in the Explorer's Dome (above the Explorer's bar.) If you enjoy planetarium experiences, look for the three different shows they present in the dome. They require reservations but are easy to get on your viking app. Barcelona is a beautiful city/port. We were lucky to port at the World Trade Center so our ship was easy to walk off/on and right into the city. On this day we took our favorite excursion - the Gaudi Architecture tour. If you want to see the INSIDE of the La Sagrada Familia, this is the tour to take. Of the 800 photos we took during our vacation, 200 of them were inside this cathedral. We then continued the tour at Park Guell, another fantastic Gaudi creation. Because of the timing of this tour, we couldn't take advantage of the included tour but feel our decision was absolutely the best. After our first night on the Jupiter, we knew that Viking was to be our future. We met with the onboard cruise consultant who was very knowledgable about all the options for future tours. The discounts and access to popular cruises early make it worth considering booking your next cruise onboard. We ended up selecting the Grand European tour for next May, 2020 to see how Viking River compares with Viking Ocean. Read Less
3 Helpful Votes
Sail Date: January 2019
If Viking Ocean were publicly traded I would buy stock. The ships are the perfect size, you never feel crowded. The most remarkable thing is really the crew. Viking has the happiest crew on the ocean and this makes all the difference in ... Read More
If Viking Ocean were publicly traded I would buy stock. The ships are the perfect size, you never feel crowded. The most remarkable thing is really the crew. Viking has the happiest crew on the ocean and this makes all the difference in the way they interact with passengers. Our room stewards, Kari and Rosiel added a great deal to our overall enjoyment. They were extremely attentive to our needs and were always joyful. We enjoyed the entertainment especially dancing at the Torshavn. The band and bar staff were really good. The guides and transportation for all the excursions exceeded our expectations. My experiences with Viking tours have opened up new opportunities for my future destinations with Viking because of the confidence I have in their planning and safety considerations. Cruising with Viking is the best we have ever experienced. We have already booked an exciting trip in October 2020. Read Less

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