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Cruise Ratings
1 Helpful Vote
Sail Date: October 2014
Reading some reviews of Infinity I was expecting to be a little disappointed but delighted to say that my lowered expectations were well exceeded in most areas. Reaching Harwich was a pain, needing a train and platform change at ... Read More
Reading some reviews of Infinity I was expecting to be a little disappointed but delighted to say that my lowered expectations were well exceeded in most areas. Reaching Harwich was a pain, needing a train and platform change at Manningtree - not fun with luggage and must be awful for anyone with mobility issues. Boarding simple and painless and the cabin was very quickly available. No surprises and everything seemed to be in working order, although the balcony was in need of a good clean and paint job. Deck 9 cabins have a large overhang making the balcony a shady retreat rather than a sun trap. Ideal for very hot cruises but not so great if you are expecting to get a tan! Weather was wet and cool to start, getting worse but only to be expected in October in the Channel and Bay of Biscay. Heavy swell and high winds combined to make the Captain abandon the passage in to Lisbon and divert to Ponta Delgada in the Azores. A treat for some but not for all. Hurricane Gonzalo hit Bermuda and our scheduled stop there was not confirmed for a couple of days. It appears that we were much better off on the Infinity than back at home. We took part in a "Cabin Crawl", enabling us to see all cabin types from an internal all the way up to a rather large suite - very nice but confirmed to us that we had made a good choice for us. Entertainments were a mixed bag: the comedian Fred Klett was one of the funniest blokes I have ever come across and was the stand-out act, whilst the regular stage entertainers were mediocre at best. The day to day activities were well run by the enthusiastic team who all seemed to enjoy what they were doing making it a good experience for us. Guest lecturers were also good providing a variety of of options for daytime activities. The main dining room food was good quality, well prepared and well served but this was in marked contrast to the buffet which was unimaginative, repetitive and boring. We chose not to use any of the speciality restaurants as we were very happy to use the main dining room, not only for dinner but also breakfast and most lunches too. One issue we had with table allocation in the MDR (anytime dining) was a minor blip but this was quickly rectified and never repeated, with the hostess taking special care of us thereafter. We didn't do this cruise for the sightseeing or port stops but wanting a good rest from work which we certainly got. On board shopping was similar to other ships - expensive, held no interest for me. Gigantic casino mostly empty. Very disappointed to find Michael's Club is now a suite-only room, mostly deserted too. However, Celebrity's policy of charging ridiculously high prices for drinks will make me think very carefully before booking any more cruises with them. The package prices are mad but individual drink prices are madder and 15% on top of those too! It was very obvious that fewer diners were ordering wine and the bars were mostly deserted at most times. Time for a rethink Celebrity? Disembarkation at Fort Lauderdale was a lengthy process - 4 immigration/customs officers to service 2100 passengers plus crew seems too few but someone remarked that Celebrity refuse to pay for more staff to be on duty. I have no idea whether this is the case. 90 minutes is a long time but made worse by the sight of previously able-bodied people suddenly needing wheelchair assistance to get to the front of the queue! We noticed little things had been cut back e.g. bedtime chocs absent apart from one choc biscuit on 1st formal night - why bother with this token effort? We had a great cruise, very restful, never boring, not disturbed by heavy seas (others were) and with no booze-induced hangovers. Will we sail again on Infinity? We're booked for March. Will we book future cruises with Celebrity? Maybe but will certainly look closely at other options. Read Less
Sail Date: October 2014
1. Ship - as others have mentioned, overall tired , very noticeable in some places not in others, and crowded. With cruise ships I always think 5 star is really 4 star, but at times this bordered on 3. 2. Food - the worst we have ... Read More
1. Ship - as others have mentioned, overall tired , very noticeable in some places not in others, and crowded. With cruise ships I always think 5 star is really 4 star, but at times this bordered on 3. 2. Food - the worst we have experienced on Celebrity. Needs tweaking. Main dining room poor (as ever), but more disappointing were the speciality restaurants. Given that we dined in them a lot in a 14 night cruise, and on this ship there are only two, would have been improved hugely by some change in the menu. Why not have a daily special? 3. Service - OK, but the Eastern Europeans in Qsine can sometimes seem very gruff, better in SS. Oh for a French or Italian waiter for a little style. Thank God for the Asian waiters, and for some individuals. 4. Drinks - again as others have observed terribly overpriced. If you are a drinker then this will be an expensive cruise. Both of the drinks packages are pretty hopeless - with wine by the glass priced cunningly just above the limit. Good bottles of wine are ludicrously priced - 200 or even 300 dollars! 5. Entertainment - could have done with more full caste shows. 6. Lectures - again the worst in Celebrity. Far too low brow, and the times kept changing. This is a real weakness on a Transatlantic. 7. Activities - enthusiastic staff (Andreas and Rachel) carried it through. Not sure why everything had to be at lunchtime, with nothing in the late afternoon.   Read Less
Sail Date: October 2014
First of all, for everyone who was on that ship - don't hold the captain or the cruise line responsible for the terrible weather. He made the best of a difficult situation, and cancelled cruise ports, and rainy days in Bermuda are not ... Read More
First of all, for everyone who was on that ship - don't hold the captain or the cruise line responsible for the terrible weather. He made the best of a difficult situation, and cancelled cruise ports, and rainy days in Bermuda are not something you can complain about - take it up with the big man upstairs! Cabin; We were fortunate to get an accessible inside stateroom as this was all that was available at the time of booking. Designed for a person with mobility issues, it was huge and very comfortable - but this was a fluke and not something you could guarantee. Spa: The ship has an indoor thalassotherapy pool with side Jacuzzis. The temperature of this was always in the mid 90s, and this is a unique feature of this class of ship. I absolutely loved it, and went in twice a day before a sauna with window and a great sea view. The only down side of the changing rooms was the showers had no water pressure and it was difficult to wash off soap or shampoo with the limited spray. I complained about this and nothing was done about it. The gym area was very good, although the lat pulldown machine and shoulder press machine were very poor with an unnatural range of motion. The free weights had benches and free weight dumbelless up to 50lbs - this was adequate, but I was hoping for 60s or 70s. All in all, a very large and clean gym area and the classes were well attended. Dining Room: We had the early seating and went in about 6.15pm. The tables are on top of each other, and you have little privacy. The food is good quality but the service is slow and fragmented. Nice touches are the basket of bread and table setting. Salads are poor as you have to wait for the staff to come back with dressings etc. The steaks were nice, the roast turkey was very good, the desserts were so-so, soups were two thirds full and not that hot. Lunch service was a little better and a relief not to have to deal with the 10th floor buffet. Ocean View Café: This was the low-light of the ship for me. The layout is a joke as you have no idea where you are supposed to sit in order to access all serving stations. By the time you get back to your table holding a bowl of soup, or hot food with no tray (why no trays?), it is cold. Good luck finding all the cutlery you need, spoons, forks, knives etc, all in the wrong places. The quality of the food is cheaper and inferior to the dining room, and the attempts to serve yourself through very low glass dividers with giant spoons is clumsy and messy. The coffee in the morning was very poor quality and barely drinkable - compared with the Seattle's Best on RCL for example which is excellent. Entertainment: The production shows were OK, with one excellent singer, but a weak supporting crew, and for some reason all very tiny. They were high energy and a lot of well known songs, so easy to follow and enjoy. The guest entertainers were mixed. The comedian, Fred Klett, with his Newhart style deadpan, was very welcome and surprisingly good. The male singers were OK, even if the songs they presented were predictable and stale. I don't care for magicians and I like juggler and ventriloquists even less, so lets not go there. The musical impersonator at the end was very funny with some brilliant jokes and accurate impersonations. Celebrity Activities: The trivias was well run on the whole, especially by Aida and Andres. The progressive trivia hosted by Rachel fell apart when all her answers were wrong and she didn't seem to know how to handle it. Some of the entertainment was embarrassing when you consider the average age was 65, and the games were for 20 somethings or college kids. Overall, the impression was positive, and excellent value for money with some nice touches. However, you probably need to go for the premium drinks package and dining package to upgrade your whole experience. I would chose this ship again for the indoor spa facilities alone, anything else was a bonus. Read Less
Sail Date: October 2014
We just returned from a 2 week Trans-Atlantic cruise on the Celebrity Infinity, leaving Harwich UK on 10/13/14. This was my wife’s and my first cruise. We had a veranda room mid-ship on deck 7. Overall, I would give the trip a grade of ... Read More
We just returned from a 2 week Trans-Atlantic cruise on the Celebrity Infinity, leaving Harwich UK on 10/13/14. This was my wife’s and my first cruise. We had a veranda room mid-ship on deck 7. Overall, I would give the trip a grade of 80%. The trip was better than we expected, and we were happy and satisfied. But there are definitely areas where a small amount of work could bring much improvement. We might take a Celebrity cruise again, especially considering the positive points listed, but I would definitely consider items 11-13 in the Summary below: Positive Points: 1. Friendliness and responsiveness of crew from room staff and dining room and buffet staff all the way to the Captain and his staff. Celebrity has really trained its people well in the art of customer service. 2. Cleanliness, safety and modernity of the ship. 3. Room size and comfort, especially on a 2 week cruise. 4. Entertainment, especially the ability of Alexandro to keep things moving and glued together in the face of a diversions and changes caused by the storm. The evening shows were generally tremendous. 5. The seamless way that the diversion and storm were handled by everyone. 6. The smoothness of the ship, even in 15 ft. seas. As a landlubber and first time cruiser, I was really worried about this. I need not have been. Even in a storm it was smoother than many aircraft trips I have made. 7. The serving staff in the Trellis Restaurant was 100% terrific and helped greatly with choices and alternates. 8. The Oceanview Grill, especially for breakfast was great. Many in our group also found their evening Sushi to be superb. Lunch choices were varied and good. 9. We had several Birthday celebrations in our group. They were handled very nicely by the restaurant staff. 10. Everyone is very friendly and we had many interesting conversations with passengers and staff. Areas Needing Improvement: 11. A major issue was the difficulty in finding any quiet, well lit, and comfortable places (e.g. to read) on this ship. The library is tiny and dark. Even that small space is usurped by 2 concierge desks. Chairs on deck 10 and 11 are near the pools and spas and are subject to constant noise and activities, as are many indoor chairs on deck 4. There are some good seats near the window at the Martini Bar before that starts up. The best daytime reading and quiet space on the ship (during poor weather) is the Constellation Lounge on deck 11. But that space is also used for several other activities. As a full paying passenger it was especially annoying to be chased out (even while having cocktails) every afternoon by its use for frequent cruiser events. 12. As someone else pointed out more eloquently during the Captain’s review, the music used on the ship was not well matched to the age of most passengers. My guess is that the bulk of folks on our cruise were over 60 and comfortable with music of the 1940’s – 1980’s plus show tunes. That is more than a 50 year span of music, but instead, more recent music seemed to be in the majority. 13. The daytime talks ranged from good to repetitive. On a 2 week cruise there should have been more variety to daytime lectures and events. 14. Food in the Trellis Restaurant was impeccably served and presented. However, as (non-gourmet) seafood lovers we found most of the seafood to be poor. Soups were highly variable and ranged from fair to very good. Beef was good to great. The serving staff was 100% terrific and helped greatly with choices and alternates. 15. We ate at Q-sine - a specialty restaurant one evening. You order with I-pads, but you get what they decide you want. Some (of their) choices were quite good, but somehow one of our selections for filet mignon was morphed into tacos and cheeseburgers. Other items were bite sized. We were on a twofer special so it was not that bad. But, I would never pay $45 per person for this restaurant. 16. There were only enough parts on board to make 1 Mah-Jong set. There should have been many more for this many passengers. 17. Near the end of the cruise there were minor annoyances such as non-working ice machines and lack of half and half in the Oceanview Grille. Items Beyond Celebrity’s Control 18. Landing at Fort Lauderdale dock 29 was chaotic, like being in a third world country. Celebrity did a great job of organizing what they could in their domain. But there were long delays as approximately 1500 people were funneled through 3 U.S. Customs inspectors. The system of local transportation and loading was unclear, slow and disorganized. We were ripped off by a cab taking a much longer route than needed. If possible, I would avoid this port.   Read Less
1 Helpful Vote
Sail Date: October 2014
The cruise started the best way ever. Embarkation was seamless. The weather was cold, windy and raining – typical for Harwich, and the Captain opened all the lounges. The result was that it took less than twenty minutes from curbside to ... Read More
The cruise started the best way ever. Embarkation was seamless. The weather was cold, windy and raining – typical for Harwich, and the Captain opened all the lounges. The result was that it took less than twenty minutes from curbside to the Oceanview Café. The Oceanview Café, by the way, is the one renovation I wish Celebrity had made when Infinity was re-furbished. It still has long lines at few areas instead of the many ‘pods’ of the Solstice class ships. Our cabin was 6033, one of the ‘sweet sixteen’. The veranda in this 2C cabin is twice as deep as any other in the same class and that really was nice. We moved the inside table outside and the outside table inside. This gave us more room in the cabin and more room for breakfast on the veranda with no crowding. This cabin is forward, near but not right next to the elevators and stairs. There were no noise problems whatever. Our cabin staff was wonderful. In the MDR, the elegance I remembered from Millennium and Century, missing on Reflection, was back. Whether this is a function of Captain, Executive Chef or whomever, it was nice to see again. All of our servers at our table for 10 were fabulous. We joined some other friends at a table for six at late seating twice and the service there was just as fabulous as was the food, far superior to Reflection in January. Our entire table went to both the SS United States and QSine as a group during the cruise. Both are really worth the extra money. The food and service at SS United States were both up to the expected standards. When each course arrived, ten wait staff arrived and all ten plates hit the table simultaneously, for instance. In QSine, each person was given an I-Pad with the entire menu and we were to told to choose 6-7 dishes. The results were put together and we ended up being served a total of 9 dishes in three courses PLUS three different desserts. We could hardly waddle away from the table. What a fabulous experience! The entertainment ranged from full Broadway type shows which were quite good to a magician (so-so), a ventriloquist (so-so), a pianist which we did not go to but we heard was quite good, to a singer (more later), a comedian (very good) and a comedian/singer/pianist (fabulous). The one singer, Jack Walker, was superb. We very nearly did not go to his show and that would have been a mistake. His vocals ranged from Elvis to Opera and his vocal quality changed with each style. Hearing him actually tackle a very heavy opera aria well was a surprise. We enjoyed the Martini Bar after the shows each night and took a nightcap back to our veranda. The staff there was very friendly. I keep repeating myself. The staff on the entire ship was very friendly. My one complaint was with Michaels Club. It has now been turned into a private club for ‘Suites and Zenith’. So, the class system is alive and well? We never saw more than six people in there, and usually it was empty. A very poor use for that space, and we were made to feel like peons who just did not belong there when we made the mistake of going in there one night. Bad choice, Celebrity. We chose Celebrity transfer to Ft Lauderdale airport and it could not have been smoother. I recommend it highly for the small cost. We did not go to Lisbon due to high seas, but went to the Azores instead. Bermuda, six days after a hurricane was fun and we had fun on the Bahamas. All together, a great cruise. We both love the M-class ships and hope to do another soon.   Read Less
Sail Date: October 2014
This was one holiday split into two quite different cruises on the same ship. The first thing to say is that we enjoyed it but, having had two previous cruises with Celebrity, this holiday did have its disappointments. I have no problem ... Read More
This was one holiday split into two quite different cruises on the same ship. The first thing to say is that we enjoyed it but, having had two previous cruises with Celebrity, this holiday did have its disappointments. I have no problem with the ship itself. Size-wise and layout-wise it was fine. It was well presented and generally staffed with a very friendly, hard-working crew. (There was an exception here and there, more about which later)! We were disappointed with the way Celebrity seem to be pricing themselves out of the market somewhat. Daily tips are expensive, the cost of drinks is expensive ($6 for a bottle of water when you can buy one ashore for under $1). They've even jumped on the band-wagon with the popularity of zumba classes and have now started charging for them. The cost of a coffee in Café al Baccio went down slightly on the 2nd cruise - why was it deemed necessary to charge more on the transatlantic cruise? As with most other cruise lines, meals are plated and this, to my mind, only encourages waste. There were things on my plate I did not want and things that I would have liked more of, given the choice. At dinner I would say that portions are very small and there are no petit fours or after dinner chocolates. Chocolates on your pillow happened once per cruise. Food itself was a disappointment, particularly in the Ocean View café at lunch time. There was nothing like the choice of food we had on Eclipse last November. Very often the food was not hot and finding a hot plate was almost impossible. Apparently in the Select dining Trellis Restaurant the waiters had to go down two escalators to get the food which, again, was often not as hot as it should have been. I will say though that we always found the meat to be of good quality and well cooked - just not hot! We learned to ask for our food "hot" and sometimes it paid off! The restaurant by 6 pm was getting busy and I think there have been cut backs staffing-wise. On many occasions it was quite a wait to receive food. In the Ocean View café there seemed to be few staff around to clear the tables. In the bars, particularly the Rendez-vous lounge, you had to wait quite a long time to get your drinks. On the second cruise this lounge got very busy around 5.30 pm whereas the two weeks before there was hardly anyone in. Entertainment was also a disappointment for us. The Cruise Director, Alejandro, was excellent and the 3 members of the entertainment team worked very hard. Is this another cut-back - only 3 in the team? On other ships recently there have been more than 3. The daily programme relied quite heavily on passengers arranging their own entertainment eg football - arrange your own competition; table tennis - arrange your own competition. There were no dance hosts and no hosts for bridge. Of the on-board musicians, one band, D'Revelations - the house-band - particularly stood out. Their singer, Cindy, is outstanding and is, in our opinion, good enough to be a headliner. She received a well deserved standing ovation for her rendition of the Whitney song "I will always love you". On the second cruise another band, So Cool, came on and they were pleasant to listen and/or dance to as well. When some of the other so-called musicians came on we left the area! Quickly!! Guest entertainers were very poor. The comedians were terrible - American humour which just didn't translate for us. Of course, the Americans were laughing. We walked out of every comedians' show. What we did find funny was Liars Club and this provided a laugh on both occasions it was held. One of our travelling companions had to visit the ship's doctor to have an ear syringed. For a ten minute visit the cost was $246.60!! Just to see the doctor was $121. Is this extortionate cost really justified? Also this friend bought a bottle of water from a bar and was then charged for it again as if he had taken it from his mini-bar. It took him almost a week to get the charge refunded and eventually an officer came to the stateroom to apologise. Another unpleasant incident involved one of the hostesses at the Select dining room. On the first cruise this particular lady was all charm and each night we asked to be booked in for 6 pm the following night and asked for table 433 if available. This happened each night for the duration of the crossing and there was no problem. When the second cruise began it suddenly became a problem. The first night we went down and were told that we couldn't expect to have this table and that if someone else wanted it before us then she would let them have it. Fine - it wasn't crucial - but her manner was very "off". We spoke to the Maître D' about her attitude and he told us she was having a bad day! He said could we come a bit earlier the next night, say 5.45 pm and there would be no problem. Agreed. We entered at 5.45 as agreed and the hostess said table 433 was occupied. No big deal - we were escorted to another table - except that she had lied. There was no-one at that table and indeed no-one was there for the next hour. After that night the same four Americans had that table every night! When we sailed on the Eclipse we had two superb waiters and booked the same table every night for the entire duration of the cruise, no bother whatsoever. There was plenty of deck space on Infinity but not enough sun loungers. There were rooms, two in particular, which were hardly ever used - one was Michael's Club (reserved for suite users) and the other was Cellar Masters. Our muster drill was held in the photo gallery where there were no chairs. We were expected to stand for approximately 40 minutes. Not very satisfactory. Arrangements made for those of us back-to-back cruisers in Fort Lauderdale were not very satisfactory. There should have been a separate line for us so we could quickly get ashore instead of getting mixed up with the long line of passengers waiting for the usual slow US immigration and customs. To get back on board we had to duck under some barriers or we would have gotten mixed up with the passengers joining the ship. We didn't take any shore excursions, doing our own thing in each port of call. We didn't call at Lisbon due to bad weather, going to Ponta Delgado instead. It was touch and go as to whether we would get to Bermuda because of a hurricane four days before we were due there. We did call but the weather was atrocious, particularly on the second day and we had to abandon our plans. This, of course, is in no way the fault of Celebrity. Our beach day in Labadee was ruined as well by torrential rain. I do like the way Celebrity welcome you back on board with drinks and ice-cold flannels - on some days it was really hot. There was some good port information (apart from the maps, which were illegible) but you had to call to Reception for it, it wasn't delivered to your cabin. Our stateroom, 3064, was comfortable and I have reviewed this separately. Incidentally, tea and coffee making facilities are not provided but if you want them, ask for them. We were then given a kettle, cups, tea, coffee, milk etc. There is no free laundry on board. All in all a good holiday but we will seriously look carefully at the prices before taking another Celebrity cruise. Read Less
Sail Date: October 2014
We use transatlantic cruise ship repositionings as transport to avoid air travel so our views may not be generally applicable. Ship-In generally good condition for age but decoration and finishes a little tired and dated. Allocation of ... Read More
We use transatlantic cruise ship repositionings as transport to avoid air travel so our views may not be generally applicable. Ship-In generally good condition for age but decoration and finishes a little tired and dated. Allocation of space could be improved as some facilities are overcrowded whilst others are barely used Food- well below standard expected, A Blu cabin and dining package are pretty much essential as the general restaurants are poor. Drinks- Very expensive if paid for on a per use basis, again a premium beverage package is essential if more than one or two alcoholic drinks a day are consumed( the classic beverage package whilst cheaper excludes most of the wines and spirits available) but watch for late package discounts if purchasing pre voyage.The Constellatin lounge and Martini Bar have the best bartenders for Cabins - OK but long and narrow, bathrooms are small and balconies tiny. Service- friendly but a little impersonal and disjointed. Restaurant staff are not too well organized, however sommeliers were knowledgeable and keen. Destinations- not of interest to us but fairly generic. Tours- not taken so no comment Entertainment - Rather basic but one or two good singers Embarkation-Harwich, entrance yard open so no cover from usual English rain, actual processing quite efficient. Disembarkation- Fort Lauderdale, not the ship's fault but an absolute shambles. Bags have to collected before immigration, only four officers on duty to deal with 2200 passengers, no computer tie in to Border security so all processing by old manual system and Rquired paper evidence of ESTA approval required Read Less
1 Helpful Vote
Sail Date: October 2013
My wife and I have sailed many cruise lines over the years, and are diamond members on Royal Carribien. This is the first review we have felt compelled to write. We have made two transatlantic cruises this last year, one on the RC's ... Read More
My wife and I have sailed many cruise lines over the years, and are diamond members on Royal Carribien. This is the first review we have felt compelled to write. We have made two transatlantic cruises this last year, one on the RC's liberty, which was fabulous and the other on the Celebrity Infinity, a miserable experience. Celebrity made the reservation for the cruise and air to London. They told me I would receive the air arrangements about 30 days before the cruise date, I had to call them twice shortly before the cruise for the info? We had to leave before our luggage tags arrived. The check in on the ship went well. The service in the dining room was slow and the food was Mediocier at best. The Ocean View Cafe was under staffed by unhappy people, and the food terrible and not hot. We had a drink package and the service was nonexsistant. The Elete club members had no lounge, and given paper slips to use in verious bar. The whole ship was dirty and unkept. Our room had dirty tile with black algae in the bathroom and shower. My wife and I both got some kind of skin infection on our feet we are trying to get rid of. We were told our package included a pier to airport transfer, which was printed on both our cruise invoice and air confermation, which was refused by the ship customer relations after showing them their own printed documents. After four trips to the CS rest I received a done message they were going to give me the transfer as a favor, but crop. Was still maintaining I had not paid for it. Very poor. We will never ever sail on Celebrity again, and now have question about Royal Carribien. Read Less
Sail Date: October 2013
In my opinion Holland America sets the standards for cruising, and I rate it a 5* out of 5*. Infinity I rate a 4*. The ship's management and staff were all first class. The entertainment guest selection was outstanding, as well as ... Read More
In my opinion Holland America sets the standards for cruising, and I rate it a 5* out of 5*. Infinity I rate a 4*. The ship's management and staff were all first class. The entertainment guest selection was outstanding, as well as the ship's singers and dancers. There were many selections of activities on board to satisfy almost everyone's desires. The 5 ports we visited exceeded our expectations. The food and presentation for breakfast and lunch was very good, but the evening meals were disappointing for the two of who are on restricted diets. The other 6 people sitting at our table were well satisfied with the "meat and potato" selections, but after 3 tries we gave up on the fish presentations consisting of; salmon, Pollock and Flounder. It is difficult to "mess-up" Salmon and Flounder, but the chief found ways to destroy the flavor of each of these fish. The ship's crew needs a little training in the maintenance of the ship. Our veranda had paint smears and drips from previous paintings. Also, about a week out an odor of fresh oil based paint was apparent in the second aft stairwell that was very irritating to me and my companion. May have been a coincidence, but my companions sinus' became inflamed by the next day. The odor persisted for the next 3 days. The aforementioned inconveniences did not materially affect our overall satisfaction with the ship's crew and the cruise. Would definitely cruse with Celebrity again. John G.K. Ferrell jgkferl@bellsouth.net Read Less
Sail Date: October 2013
Trans Atlantic Cruise 24th October - 7th November We set off from MAN at 07.20 and landed at LHR at 08.30. Our luggage was with us quickly and we were met and taken to the waiting bus. We left LHR by 09.15 and had an uneventful journey ... Read More
Trans Atlantic Cruise 24th October - 7th November We set off from MAN at 07.20 and landed at LHR at 08.30. Our luggage was with us quickly and we were met and taken to the waiting bus. We left LHR by 09.15 and had an uneventful journey to Harwich, which took just 2hs. This had been the one aspect that I was nervous about, as I had been unable to find anyone reporting on this transfer. Embarkation was speedy and we were sitting at the rear of the ship, the outside section of the Ocean View Café by 11.45, having ordered our first drink from the Classic Package, which came as part of our booking. This proved excellent, if only for the 2 litres of water which we ordered daily. If we had used the one left in our cabin, it would have cost us at least $150 for the 14 night cruise. It just meant that I had to pick up a bottle from any bar on the ship.The cabins were ready by 1.00 and although I knew we had an extra large balcony, on our FV, I was impressed, as we had a bedroom and lounge. Sail away for us was from the same bar, where we met previous cruisers from the Century (Hawaii) & the Eclipse (Caribbean) It was good to catch up. We met our table companions, a couple from New Hampshire and a couple from Halifax ,Nova Scotia. We got on very well 1St Sea Day We had a very early start, I had not slept well, due to the movement of the ship. I began to think that I shouldn’t have upgraded to the corner FV on Deck 9 starboard.We went to the C.C meeting, held at 09.30 in the Constellation lounge. Here we met fellow C.C’s one of which had been put in the Royal Suite. ( They had booked concierge, but had noted that guarantee suites were less than they had paid, so asked to be transferred to a suite, after final payment day) She took a group of 10 of us for a ‘viewing’ I liked the Jacuzzi on the balcony and the large table in the dining room especially. Before we set sail on Sunday 27 th October, we were warned by the Captain of the impending storm and to take care as we walked around the ship.I do not have any pictures of the horizon rising & falling 40 ft, from top to bottom of the 2 story dining room window, nor of the broken window, which according to the Captain cracked due to the ‘flexing of the ship,’ - a spontaneous shatter.They apparently carry replacements panes on board, but it hadn’t been replaced by see through glass, when we saw it on the last morning. Our ports of call were : La Rochelle (France) Gijon (Spain) Vigo (Spain) Lisbon (Portugal) We were 3 hrs late arriving into Vigo; we have been twice and been late on both occasions. It was interesting to watch our approach. I wasn't impressed with the town, I think that it's main claim to fame is due to it’s proximity to Santiago de Compestella. I heard later, that Indy missed the port, due to remaining in Southampton an extra night,as passengers could not reach the ship, because Heathrow was closed and trains were not travelling south beyond Peterborough. They were sailing direct to Lisbon. We were told that seas on Monday 28th October, would be 2m less than the previous night, oh joy, I might get some sleep, beyond 3am. We were to change the clocks yet again. We had already: Put them 1 hour forward for France and Spain, who are BST +1hr. Put 1 Hr back, BST to GMT( Daylight Saving Time)Always the last Sunday in October, in Europe. Put 1 hr back as Portugal is on GMT. Over the cruise we put the clocks back a further 5 times. Yes, we gained 7 hrs in all, a 7 hr longer cruise, but my body still worked on UK time! It became such a problem, that once we left Lisbon, breakfast was 1 hr earlier each morning, as elderley passengers wake early. Theatre lectures also started at 9am instead of 10am. The 7 days at sea were spent going to 'Beyond the Podium' lectures. Our favourite was Jim Kennedy, recently retired director of Kennedy Space Centre. We were given 2 different Nasa 'pins, ' by him. We also listened to the Discovery of America , was Christopher Columbus the first adventurer to arrive in America and the Mutiny on the Bounty, by an ex University Proffesor, but I cannot remember his name! Ian White ( a photographer employed by Scunthorpe News) detailed his memories of the Beatles. We only attended one of his lectures, as I was not impressed with his delivery. I attended 5 (free) iLounge lectures, which were interesting, but nothing could be done to improve the overloaded sattelite connection.These were very popular and were eventually moved from the Gamma Conference Centre to the Rendevous Lounge, as seating was at a premium. In fact the 1st 2 were repeated due to popularity. My husband (DH) went to the gym approx 7 times and we both went to the Elite Happy Hour nightly, where we were given 3 vouchers each to use between 5-7pm, as there were over 1000 Elite passengers on this TransAtlantic sailing. We both attended all the evening Theatre shows, but the 3 productions shows weren't put on until the last week of the cruise, due to the rough seas. Even though the 1st Formal night was on our 1st Sea day, they had already decided that these would not be performed until after we left Portugal ( even later eventually) I think my favourite performance was by a fellow Welshman, Mike Doyle . He was a baritone and comedian. We spent enjoyable hours on our balcony and were very appreciative of the extra space in our room. It will be a shock when we go back to a 'normal' sized cabin. We woke to clear skies on Sunday 3rd Nov, and I was lucky enough to capture some reflections of the Partial Eclipse of the sun. I didn't have protective shades for my eyes, or filters for my camera, but by chance, as I was trying to focus on a hawk, who we think was living on the ship, I captured a reflection. In all I have 6 of the various stages of the Eclipse. A real added bonus for those of us who live in cloudy U.K. We also attended a Brunch on the morning of the last Sea Day.We went early, as DH had a final rehearsal for the Celebrity choir at noon. The performance was during the Infinity guest & staff show, which was on the choppy afternoon of the final sea day. Our last day and final port came too soon, but it was HOT. We took the local boat over to Paradise Island in Nassau and walked around. Not many of the shops were open and as I was feeling unwell, we didn't stay for too long ( I had picked up a chest infection on the ship) We were able to see the new Norwegian Breakaway arrive just before we left. I wasn't impressed. We arrived in Miami early morning on Thursday 7th November. I tried to get photos of the Pelicans that were flying near our balcony, but they were too quick for me. We were unable to partake of the Elite breakfast on the final day. Coffee in the ocean View Cafe was a rarity, as were cups, hot water and tea. I did eventually manage to find some cardboard cups , but with out the collars to hold them. We gathered in the S.S United States Restaurant, to wait for our number to be called, but then had to go up to the Theatre Entrance to disembark. We would have been better sticking to our original assigned room, rather than wait in the Elite Lounge. Once on dry land, we found our luggage without a problem, as it had been placed on a carousel in 3 different rooms. We were through immigration in Miami, without a problem, but I still have the Customs Form that I had to fill out - never mind there only being 3 Officers on duty, there were NONE, only Immigration Officers and they didn't ask for the form! Our only problem was trying to find the transport to the Shereton hotel, where we had a room until 4pm. Here I was able to upgraded my i-Pad in the tranquil gardens, which just happened to have free wi-fi access. What joy, after the truly dire internet service on Infinity. We had a quick flight back to LHR, but had to wait for a plane to go from our stand. I asked to be fast tracked so we could get on our plane which was leaving in just over 1 hr. We made it and were in MAN on time! All travel arrangements fortunately went without a hitch. It was good to be home, even though the weather is colder, its not windy, and my bed is stable.   Read Less
Sail Date: October 2013
This was my 25th cruise. My 2nd on Celebrity. This repositioning cruise was an excellent value and wonderful crossing to Miami. The ports of call, La Rochelle, Vigo, Gijon & Lisbon were okay. I would not recommend any of them as there ... Read More
This was my 25th cruise. My 2nd on Celebrity. This repositioning cruise was an excellent value and wonderful crossing to Miami. The ports of call, La Rochelle, Vigo, Gijon & Lisbon were okay. I would not recommend any of them as there are more exciting ports of call to travel in Europe. The staff on Celebrity could not have been nicer. We were constantly greeted by staff and officers through out the trip. For an older ship the Infinity was in good shape and very clean. Our cabin was kept immaculate. The entertainment was second rate but one has to put all that in perspective as we paid less thent $100.0 a day for food, lodging and entertainment. The food was good. You would have a problem not being able to find something to eat, as the choices were varied and the selection large. Altough by the second week everything started looking and tasting the same. Most of my travels have been with Princess, NCL and Holland America. I had always heard that Celebrity was higher class of cruise line. Unfortunately that is no longer the case. They are basically a mass marketed cruise line competeing with the rest. With that said, I still would travel on Celebrity but would not expect anything special. Read Less
Sail Date: October 2013
To celebrate our mom's 80th birthday, my sister and brother-in-law's 40th wedding anniversary and me and my husband's 25th anniversary we decided on a cruise. We started in Harwich and were surprised by rough seas on our ... Read More
To celebrate our mom's 80th birthday, my sister and brother-in-law's 40th wedding anniversary and me and my husband's 25th anniversary we decided on a cruise. We started in Harwich and were surprised by rough seas on our first "at sea" day. Our first stop in La Rochelle was great and the weather was better than expected. Our second stop in Gijon, Spain was also delightful. That evening, though, we got caught in what we later found was described as the "storm of the century" in Britain. Walking on board was challenging with the winds estimated at over 82 MPH (hurricane force) and waves from 45-50 feet. The storm went on all night. The Captain later said he had been in some bad weather but this was among them and another officer thought the storm was magnificent. Luckily our family weathered it well but it was quite the experience. Unfortunately we arrived three hours late in Vigo so had to forego seeing Santiago de Compostela which was a big disappointment as that was one of the highlights we wanted to see. I enjoyed the transatlantic and that part of the sailing was much smoother, but I still enjoy itineraries that offer more sightseeing. We are not to the point of wanting quite so many days at sea. We did have some excellent entertainment on board via a test program called Cruising with the Classics. This featured Brooke Aehron and an up and coming flautist. Hopefully this program will continue. All in all we had a wonderful time. Read Less
Celebrity Infinity Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 4.0 4.0
Entertainment 4.0 3.9
Public Rooms 4.0 4.3
Fitness Recreation 4.0 3.9
Family 3.0 3.9
Shore Excursion 3.0 3.7
Enrichment 3.0 3.8
Service 4.0 4.3
Value For Money 4.0 3.8
Rates 4.0 4.1

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