6 Helpful Votes
Sail Date: September 2015
Embarkation was very good, our luggage was in our room quickly.this being a nice ocean view cabin. We went straight to dinner in the Marco Polo restaurant on early sitting, the service was excellent from our waiters, but we found the ... Read More
Embarkation was very good, our luggage was in our room quickly.this being a nice ocean view cabin. We went straight to dinner in the Marco Polo restaurant on early sitting, the service was excellent from our waiters, but we found the food to be bland, fish undercooked and in general of poor quality, but there was always something you could eat. We had chosen the all inclusive drinks package which was excellent the wines at dinner were good, cocktails and every drink available were first class in all bars. The theatre was not to our taste and we only visited once, we chose to use the piano bar and outside bars which had great ambience,and 2 good party nights. Breakfast and lunch were busy but the choice was very good, burger pasta and pizza stations which were all cooked fresh and also on late at night. The outside area was clean with 2 swimming pools and fabulous children's area,plenty of sunbeds even on the day at sea. The staff could have been friendlier, what happened to service with a smile? Our cabin was lovely kept very clean plenty of space 8032. Overall i would recommend this cruise great value for money visiting many good ports. Read Less
3 Helpful Votes
Sail Date: August 2015
This was our first cruise ever. We are seniors and were on a month long vacation of Europe. The excursions were the reason that we booked this cruise. The excursions were wonderful and what we expected. The excursion person that we went to ... Read More
This was our first cruise ever. We are seniors and were on a month long vacation of Europe. The excursions were the reason that we booked this cruise. The excursions were wonderful and what we expected. The excursion person that we went to was Mahmoud Ewes and he was great and always set us up on the correct excursion for what we were looking for. The food was OK but nothing great. Service in the main dinning room was great. Our waiter Michael Janner was great. The ship was clean. Our room was very nice and clean. Our housekeeping person Gladwys was great. Always right there to take care of the room. We as Americans learned that we are too kind and passive. We were trampled, shoved, elbowed, stepped in front of while in lines. The ship had the rudest people we have ever encountered. Entertainment on board was not good. Shows were short and not much to them. There was a band on one level that played 60 and 70's music that was very good. Read Less
1 Helpful Vote
Sail Date: July 2015
This was my first cruise and I have to say, I'm off to a good start! The cruise route sailed around the Med calling in La Spezia, Mallorca, Ibiza, Olbia and Slareno, and lasted 7 nights. First things first, we were welcomed onto the ... Read More
This was my first cruise and I have to say, I'm off to a good start! The cruise route sailed around the Med calling in La Spezia, Mallorca, Ibiza, Olbia and Slareno, and lasted 7 nights. First things first, we were welcomed onto the ship and pointed in the right direction towards our cabins which were kept very well clean and tidy, with plenty of room. We headed out to explore the ship and there was a floor plan of every floor in every stairwell, making it essentially impossible to get lost and easy to navigate. We were booked into the restaurant Marco Polo, which served a decent range of high end, very good food. The waiters were incredibly pleasant and attentive. The shows in the theatre Fenice were of good quality, and just seemed to get better each night! There was a different themed party each night, either in the Bar del Duomo or by the pool, and the events were fun and creative, although it would have been ideal to know the themes before we left as we could have packed appropriately, eg all white for the 'white party'. The entertainment staff were great and always kept a smile on your face. Most of the bar staff were good at their job, however a few had there favourites, and weren't very subtle about it either, and would serve their mates before the bar-long queue, one fellow repeatedly did this in the disco, and would serve all the pretty young girls who had just walked up (this was quite irksome as I waited around half an hour at the bar at one point). The disembarkation was relatively smooth, however there was only one attendant jumping between 2 coaches trying to load up which made things take a lot longer than necessary. The last fault I found was not necessarily the staff's fault, but some of the customers were incredibly rude and seemed a bit dull, an example of which was when I was reading a map a couple just walked in front of me to read it themselves, blocking my view. Kids were talking in the theatre and their parents seemed to just leave them to it. Again, there isn't much staff can do in all of these situations, it just seems to be a European thing. The excursions would be on every day except Wednesday when we were sailing, and gave you the option of coach journeys to landmarks. They seemed a bit pricey for what they were, and in Ibiza found a boat taxi next to the port which took us straight to the town for a much lower price. I wasn't too sure as to whether the drinks package would be worth it, however after counting up all my receipts I'm definitely glad I bought it! It made the holiday a lot less stressful as I never had to worry about forking out extra for drinks, and saved just under half the price of the package as a result. The best part I would say was the animation team, who had events and competitions running a lot of the time, and were great at crowd pleasing. Overall, it was one of my favourite holidays to date, and I would very well consider it again! Read Less

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