3 Helpful Votes
Sail Date: April 2018
An early Mediterranean touch of Spring on a the latest HAL ship. Cabin was fabulous 8091 with a happy steward and assistant who created toweled animals every night for our amusement with a hanging Monkey on the final night. The rest of ... Read More
An early Mediterranean touch of Spring on a the latest HAL ship. Cabin was fabulous 8091 with a happy steward and assistant who created toweled animals every night for our amusement with a hanging Monkey on the final night. The rest of the ship was bland compared to our earlier voyages on Amsterdam, Rotterdam and Westerdam. The itinerary was fine with eight ports in 10 days and for our USA, Canadian and Australian colleagues on board it must have given them a fabulous overview of European culture - well done HAL. The food offering in both Lido Market (serviced counters) and the main Dining Room (Waiter service) was disappointing. It was plain fare and never very hot. At Breakfast a freshly made omelette was OK and fresh toast too. Everything else was warm not hot. The serving staff were quite brusque at times rather than jolly and helpful. Best atmosphere and coffee was in the Dutch Cafe in the Atrium - thanks guys for our nightly visit. There were several speciality restaurants for extra charges but as we cruise frequently they are best left for special occasions. You should not have to pay extra for good hot food on a five star ship. World Stage is a creative platform that was shown off to its best with Musicology and Planet Earth with Orchestra. Very creative and much appreciated. The theatre is not as large as usual so there are three showings a night - seems hard on the performers. A Comic was outstanding. The smaller music venues on earlier ships were much missed. As we choose our cruises in the main for the ports of call so we would go again on Koningsdam but probably not our first choice. Our cruise was a last minute booking and so we had fabulous value for what we had paid, thank you. Read Less
Sail Date: March 2018
This was a three generation girls cruise for us: 70+, 50+, and 8+ yr old. There was something for everyone. Grandma enjoyed tea time, evening entertainment and dining room dinners. Mom enjoyed pool and beach time. Youngster enjoyed meeting ... Read More
This was a three generation girls cruise for us: 70+, 50+, and 8+ yr old. There was something for everyone. Grandma enjoyed tea time, evening entertainment and dining room dinners. Mom enjoyed pool and beach time. Youngster enjoyed meeting other children and having daily playtime. Loved the New York Pizza cafe at all hours. Loved the yogurt bar in the Lido, complete with many varieties of raw nuts and seeds and non-dairy milks. Wow! You can eat Whole30 on a cruise ship! Fellow passengers were lovely as well. Service was unsurpassed. While we were concerned that this was the biggest HAL ship with 2650 passengers, truthfully we never saw them all. With the number of dining venues and entertainment showtimes, we really felt an unexpected intimacy. Even on port days, it didn't feel like we overwhelmed our Caribbean ports with tons of people. Loved this cruise!! Can't wait to return!! Read Less
2 Helpful Votes
Sail Date: December 2017
This was our 8th cruise. Previously we have cruised with Norwegian, Princess, Celebrity, and Holland America. This was my 3rd Holland America cruise. I had a good experience in the past. The service was superior and the food was ... Read More
This was our 8th cruise. Previously we have cruised with Norwegian, Princess, Celebrity, and Holland America. This was my 3rd Holland America cruise. I had a good experience in the past. The service was superior and the food was fantastic. But I was disappointed by my recent experience on Koningsdam. To be fair, the boat is quite new. The bathroom was an upgrade with glass sliding door and more spacious shower room. The shower water pressure was very good but the toilet had bad smell all time even with frequent flush and closed lid. The actual stateroom was smaller than other Holland America ships. Good in room movie selection. The buffet services was good. The dining room selection was limited and the service was slow and not very diligent. Two nights the server skipped a course of our dinner without informing us. The fitness center was small. No space for people working on mats by themselves. The studio room was always busy with classes to sell people skin care or shoe inserts. The evening performance and performance during the day was subpar. No comparison to what we saw on Celebrity and Princess ships. The casino staff was non-ethical. They kept soliciting my 74 year old mother to gamble more. One night after losing over $1,000 they solicited her to charge to her room another $1,000 at 2:30AM. Of course my mother is an adult and responsible for her actions, but it was non-ethical of the casino staff to keep soliciting a senior with obvious health conditions to gamble more. There was no educational materials to help people with gambling issues displayed in the casino. Most casinos have something educational displayed. Making money is certainly important but it is more important of being a conscientious human kind to not take advantages of the elderly. Read Less
Sail Date: May 2017
Always led by itinerary. Italy, Montenegro, Greek mainland and Islands just perfect end of May. No issues - an excellent voyage. Meals very good with Special diets catered for in Lido and restaurants. Very good hygiene practices in all ... Read More
Always led by itinerary. Italy, Montenegro, Greek mainland and Islands just perfect end of May. No issues - an excellent voyage. Meals very good with Special diets catered for in Lido and restaurants. Very good hygiene practices in all areas. No self-service - staff served everyone individually so there was no contamination in serving bowls. You still find a person filling their water bottles from the tap although there were large signs prohibiting this practice. English spoken by all staff. Enjoyed the relax ambience on board. Very busy schedule with only 2 sea days in 14 days so no time to sunbathe on decks. We occasionally had breakfast out on the back terrace. The small stage in the theatre did restrict movement for dancers and performers, but a refreshing array of shows were were splendidly performed. Would love to cruise on this beautiful ship again. Shame it does not enter Southampton port on any of it’s itineraries. Read Less
24 Helpful Votes
Sail Date: April 2017
We chose this cruise for the itinerary which included two Turkish ports. Sadly both were cancelled due to the problems recently. Instead we did Nafplion and Rhodes, both of which were lovely in their own right but the loss of Turkey was a ... Read More
We chose this cruise for the itinerary which included two Turkish ports. Sadly both were cancelled due to the problems recently. Instead we did Nafplion and Rhodes, both of which were lovely in their own right but the loss of Turkey was a big disappointment. Not much one can do about the sad state of the World though. The ship itself was beautiful and bang up to date in every aspect! However, if you expect to experience the same décor and atmosphere as other HA ships you will be disappointed. There's more polished steel and modern art than Oak panels on this ship. Still lovely in its own right, but very different. The cabin (7045) was as expected, no real difference between this and most other ships we've been on recently. Enough room to swing the proverbial cat plus adequate hanging and draw space for the average couple on a two week holiday. The air con system worked well, heat when needed (as the weather was cold the first week) and cool enough for sleeping. The bathroom was also adequate space-wise with a large walk-in shower. A night light would be very useful though HA! The balcony was larger than on our last cruise on The Rotterdam. We took the free-time dining option and had little problem getting a table somewhere within a few moments of arrival. The food was of a good standard but, as always in my experience, never hot enough. This seems to be the norm on cruise ships these days. The buffet was brilliant! I love the layout of the buffets on HA ships. Much better than the wide open style of the newer Celebrity ships. 'Enough' choice of food and served by the staff, which keeps the floors cleaner and less hazardous than allowing the guests to serve themselves in my experience. An Orchid on every table is a nice touch! The number of restaurants on the Koningsdam is astonishing! (Most have an extra charge of course) but offer every choice one can think of. We only tried the Canaletto Italian, which was fabulous as the food elsewhere was OK for us. The entertainment was a little contentious. We understand from feedback received from a few people that they were unhappy (or worse) with the music on board! Well it IS more 'modern' than on most ships we've been on. We loved most of the music on offer overall. The addition of B. B. King's venues on HA ships is, in my view, a step forward from the usual MOR dross that we've experienced on most cruises. But it IS loud and proud as it should be. A great eight-piece band providing soul, pop and rock music from across the decades. Well done the B B King all star band! A great sound system in that venue too. There was a solo pianist in one of the lounges doing a couple of early evening spots, he was brilliant too. A wide range of music on offer from him. Classical music lovers were catered for by a talented group (Piano, two Violins, Viola and Cello) who did a couple of sessions a day in the Lincoln Centre Stage area. A mixture of pure classics plus other show tunes etc. The Billboard On-board lounge, also on deck 2, was a multi-purpose venue used for quizzes etc. occasionally but was generally hosted by two piano players/singers who offered a range of pop music from the days of the Beatles and beyond. Both performers were very talented but the female of the duo was a bit heavy-handed on the old Joanna at times and tended to over shadow the guy. Pity as they both were entertaining. The World Stage theatre is a WOW!! LED panels almost surround the auditorium. These display images in keeping with the performances on the unusual shaped stage. The sound system is awesome! THE BEST sound we've experienced on a cruise ship ever! The cast and singers were of the highest quality and the production shows were fabulous. Well done guys! The 'guest artistes' were pretty good overall but not quite as entertaining as on other ships perhaps. The Juggler was brilliant but we've seen him about three times before. The service? Well apart from one instance excellent! When the ship arrived in one port (I can't remember which) the port authority was supposed to supply shuttle buses to get us into town. They didn't! No reason was given only that 'there will be no shuttle buses' over the PA system. Well it was a long walk and one of our party has MS so walking distances is a prob. I asked if they could supply transport, NO was the reply. How about a wheelchair? Only if you 'hire' it for the week!! Sorry HA not good enough!! I must mention also, why do HA ships have the sliding roof over the swimming pool? It takes up space on the deck about plus it's seldom open when required. I really can't see the sense in it. One other niggle is the lack of sun beds around the pools. Too many tables and chairs and not enough beds. The ports of call were well chosen and enjoyed by all in our party. Shame the weather was cold the first week but that's the chance you take going early in the season. We only took one of the ships excursions, to the Santorini town of Oia. The trip was well organised and well-priced. All other ports of call we did our own thing, usually a Hop on Hop off bus was perfect. One big disappointment for us was the recent smoking policy change. On our last HA cruise last year we were able to smoke on our balcony, this time the ONLY space was on the open rear deck!! NO other space was allocated to smokers. This is rubbish guys! We pay the same as other guests and should be granted at least a couple of options on the open decks and not forced to have to walk the length of the ship and up to deck 9 for ciggy. We really enjoyed our cruise on Koningsdam and would recommend the ship if you are prepared for a different experience to other HA ships. Read Less
Koningsdam Ratings
Category Editor Member
Cabins 4.5 0.0
Dining 4.5 0.0
Entertainment 4.5 0.0
Public Rooms 4.5 0.0
Fitness Recreation 5.0 0.0
Family 4.0 0.0
Shore Excursion 4.0 0.0
Enrichment 4.0 0.0
Service 5.0 0.0
Value For Money 5.0 0.0

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