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Sail Date: October 2015
We have sailed on Azamara before, so its clear that they offer a product that we value. 1/ An example of their service: at embarkation in Istanbul it was raining. Evaluating the next day's forecast, Captain Magnus decided, I'm ... Read More
We have sailed on Azamara before, so its clear that they offer a product that we value. 1/ An example of their service: at embarkation in Istanbul it was raining. Evaluating the next day's forecast, Captain Magnus decided, I'm certain with headquarters' approval, to switch the first 2 ports so as to maximize our chance of good weather. This tactic worked perfectly, although I'm positive it entailed extra travel time and thus cost. 2/ In an improvement over previous cruises, there is a focus, both in the MDR and Windows Cafe, on aiding those with food allergies. For example, in Windows dishes without common triggers are labelled to allow better choice. 3/ White Night on board was a terrific experience and reflected the evolution of the concept. 4/ The presence of so many friendly and familiar faces onboard suggests an excellent retention rate of their valued staff. 5/ Azamara prides itself in providing a destination immersion experience (for example longer times in ports). This itinerary was no exception. 6/ Despite the fact the Journey heads to drydock in January, the condition of the ship, and our stateroom, was excellent. 7/ We thought the food superb, but this is truly subjective. Conclusion: Azamara did not disappoint. Read Less
1 Helpful Vote
Sail Date: April 2015
This was our first cruise with Azamara. We wanted the smaller ship experience and have to admit we liked it. We chose this cruise for the itinerary and a special price - double upgrade to a verandah cabin. The ship was nice, clean and ... Read More
This was our first cruise with Azamara. We wanted the smaller ship experience and have to admit we liked it. We chose this cruise for the itinerary and a special price - double upgrade to a verandah cabin. The ship was nice, clean and fortunately well functioning. (We had heard stories of plumbing problems.) The staff was generally friendly and the food was good. The food and service were excellent in the specialty dining restaurants but you pay extra for that. The promo on this line is that the fare includes gratuities and complimentary alcoholic beverages. There is a catch. You are still overwhelmed with opportunites to tip more and the complimentary drinks includes only 3 selections of beer and they limit the wine to just one white and one red each day. You know they have the larger selection available - so why can't you get a Chardonnay when I don't like Reisling? With a smaller ship you have to expect less choices in some things but you know the wine is there - they are just going to limit you, so they can sell you another glass for $10 each. The upcharges and extra fees are obnoxious. I'll go to a real all inclusive resort next time. We do have to say the Azamara rep at the airport was fantastic. He handled a late luggage issue and sent us on to the ship, while he waited for our luggage on the next flight from Paris. Within 4 hours we had our bags in our stateroom - and that was a HUGE relief. Read Less
1 Helpful Vote
Sail Date: April 2015
I have read a lot of forum posts comparing Azamara and Oceania, and now that I have been on both lines, I know what the Azamara fans are talking about. The interaction with the crew on the Journey was something I had never experienced ... Read More
I have read a lot of forum posts comparing Azamara and Oceania, and now that I have been on both lines, I know what the Azamara fans are talking about. The interaction with the crew on the Journey was something I had never experienced before, and I have been cruising for many years on many lines (except what are considered the "luxury" lines). I really enjoyed getting to know the officers and crew and fist bumping with Captain Sindre and others. It really made you feel like part of the family. That spirit exhibited by the officers was also seen in much of the crew. Every day getting on the tender, there was Tony, the Cruise Director, to see you off. If you ever are blessed to have Tony, give him a hug for me. Some days the Captain was there too, or even on the dock to greet you when you stepped off the tender. Have never had a Captain of a ship wish me a Happy Birthday. Silly for me to mention, maybe, but memorable none the less. So Azamara really wins on this aspect. We also had a wonderful cabin upgrade, so kudos to Azamara on that also. The only part of the experience that fell short of Oceania was the food. Oceania is truly the foodie cruise line and there wasn't a lunch or dinner we didn't enjoy immensely. We did have some lovely meals on Azamara, particularly in Aqualina. Azamara's entertainment was also very good and we did not miss an evening show. Another feature on Azamara that really stands out is the longer stays in ports. It was wonderful not to have to rush back to the ship. We choose this cruise also for the wonderful collection of ports: Istanbul, Kykonos, Santorino, Catania (for Taormina), Amalfi, and two days in Sorrento. We choose our cruises based on value and itinerary and do not always stick to one line. We will certainly choose Azamara again when the itinerary tickles our fancy. Read Less
Sail Date: April 2015
We took the 10 night Greek Isles Amalfi coast cruise 4/27/15. At first glance, the ship is so similar to the Quest that it's amazing:) We thoroughly enjoyed everything about our last 2 cruises on Azamara so we were so excited! ... Read More
We took the 10 night Greek Isles Amalfi coast cruise 4/27/15. At first glance, the ship is so similar to the Quest that it's amazing:) We thoroughly enjoyed everything about our last 2 cruises on Azamara so we were so excited! But it wasn't quiet there for us. The staff is fantastic, don't get me wrong but the cruise director and his staff left alot to be desired. We hardly saw them except to greet us going into a show. Russ on the Quest was everywhere! His personality was caring, loving and fun.. Didn't feel that with Tony.. I hear that He fills in for both cruise directors on a rotational basis. But that's not the only thing or I'd chalk it up to a bland CD week.. The entertainment before dinner and in the casino lounge was not good. I am a kind person but it was difficult at times. Why doesn't The Journey have a band playing in the Looking Glass at 5;50 to 7 so we can dance and party a bit before dinner? The Quest had a 2 person band that we all loved, especially after a long day of sightseeing. Plus they playing up there at 930-1030pm before the DJ got started. Many of us have a hard time staying awake unless we have activities to keep us busy, such as a little dancing:) Most are in bed by 1030-11pm. Why did the Journey have a guitar player that really put us all to sleep? Nice and friendly guy but very low key... BTW Roy and Carlos were the best waiters! But I digress... The wines choosen each day were very good, we thought.. We did hear people complaining that there was too much Sauvignon Blanc for the white choices but we like that so its all good. If you didn't like that wine choice, you can politely ask for one of the previous days choices, but be nice and not demanding. I think that's where folks don't get what they want as we've never had a problem getting any drink on the package or any wine we asked for within reason:) Overall, we had a wonderful time because we always do when we travel. The itinerary and Azamazing evening were just that, amazing! How they move everybody and do what they do is a miracle in itself:) Don't be afraid to go on one as you'll be sorry if you don't! Azamara is a great product. The captain drove us over in the tender to the dock in Amalfi. You won't get that on a large cruise ship! They are a great Boutique line and we'll go on them again, it might be the Quest though:) Read Less
Sail Date: April 2015
This was our 2nd cruise this year so you cannot help comparing the two. Azamara just switched to the all-inclusive system and you can tell. Small examples: They try to up sell everything which I hate. The drink/bar menu first shows 20 ... Read More
This was our 2nd cruise this year so you cannot help comparing the two. Azamara just switched to the all-inclusive system and you can tell. Small examples: They try to up sell everything which I hate. The drink/bar menu first shows 20 pages with drinks you have to pay extra for, the last page and even the backside of that page shows the complimentary drinks. Why....... For 2 restaurants you have to pay extra but we are not sure if they were really worth the money. It is nice to have a different setting a few times but for the food you do not have to do it. The other restaurant is very nice as well! Some of the areas on the ship really really need some work. The pool side restaurant is really like you are on a Greek Ferry ship. For a 5* ship this is not ok. Also the Windows restaurant inside looks like a home for the elderly more than a 5* cruise. The rest is somewhat old fashioned classic but matching to the ship and its customers. Furthermore to compare with Seabourn: The crew on Azamara is very nice but...the crew on Seabourn is a few levels up. The first day they know you by name and know your special wishes. They are very attentive when entering a restaurant and they always bring you to your table, carry your food from the buffets. The moment you sit at your table a waiter greets you and helps you. At Azamara you have to wait minutes untill they spot you, they do not help you with your food to the table and they are really less attentive however they are nice and friendly! On our trip we found the entertainment team really bad. At Seabourn the full entertainment team joins you on the ships activities and after the show they are always in the lounges chatting, dancing, entertaining guests and having fun with guests! In such a nice way you feel their your friends and you miss them after the journey. At Azamara they do not want to interact with the guests at all. If they are in the bar after the show they only stand there talking to each other and can’t seem to wait until they can go to their rooms. Not 1 single attempt to interact we saw all 10 days. Such a shame because they can really make a big difference! Surely there were some staff members we will never forget because of their attitude and passion for their job: Carlos at the pool bar, Ernesto...wow he must teach the entertainment team how this business works. Everybody loved Ernesto! But also Jose in the main restaurant was splendid in doing his job on such a way that it made a huge impression on us. The Captain was funny and made also lots of contact with the guest which is very good. Our conclusion: We had a wonderful trip, met lovely people although we were about 25 years younger than the average age of the guests. But if we compare Azamara with Seabourn.... for the same money we definitely go on the Seabourn where you get the extra * in staff level, food quality and all the caviar, drinks and food you can think of complimentary without any up selling and with the best personal service you can possibly imagine! Read Less
Sail Date: April 2015
This was our first experience cruising and we enjoyed ever minute of it. The food was good, as was the choice of drinks that were included. We could not fault the staff they were helpful , friendly and courteous. Our cabin stewards, Ivo ... Read More
This was our first experience cruising and we enjoyed ever minute of it. The food was good, as was the choice of drinks that were included. We could not fault the staff they were helpful , friendly and courteous. Our cabin stewards, Ivo and Sajet, were wonderful, they were hardworking and the cabin was always immaculate nothing we asked was a problem to them. Our only negative was with the art dealers. We attended an auction and an appointment to talk about art and after that we found it impossible to find the art director or assistant. Luckily Guest relations managed to help us and we cancelled any dealings we were going to have. The only time we saw the Art Director and Assistant was on a tender going off on a day out!!!! Read Less
Sail Date: April 2015
We enjoyed our recent cruise on the Azamara Journey. The staff is outstanding, very friendly and seem to actively anticipate our needs and wants. This is very different from a lot of the other cruises we have been on (14 in the last 4 ... Read More
We enjoyed our recent cruise on the Azamara Journey. The staff is outstanding, very friendly and seem to actively anticipate our needs and wants. This is very different from a lot of the other cruises we have been on (14 in the last 4 years). However, when we were last on an Azamara cruise two years ago, we raved about the food served in the Dining Room. We thought it was wonderful. Not so now. It seems rather run of the mill now. For example, while they served small lobster tails, they were overdone, the rib-eye steak was very thin and we had a portion of what seemed a cornstarch gravy on it; after the first few days the walnuts at breakfast were removed and were replaced by thinly sliced almonds, the seafood was not special, etc., etc. This diminishment in food quality is a disappointment, especially since the prices for Azamara’s cruises seem to be going up quite a bit. Azamara prices now reach into the ‘luxury’ cruise category, yet the food, the cabins, and the fact that you have to pay to dine in the specialty restaurant do not measure up to a ‘luxury’ cruise. Too bad. However we must admit that we did enjoy dining in the specialty restaurants. Alex deserves super kudos for his management and leadership in the specialty restaurants; so does his wait staff. We also thought that Azamara’s excursions are very expensive and were not the best quality. The Azamazing Evening was First Class! It was well organized and managed, the offerings were traditional and local, the transportation to and from the ship was flawless and the entertainment was just special. This event was a highlight of the cruise. We experienced recently, on a luxury cruise line, for nearly the same price, much better food, a suite, a butler, and being able to eat at no extra cost in all of their restaurants, including the specialty restaurants. Will we cruise with Azamara again? Most likely not at their current high pricing. Read Less
Sail Date: April 2015
I was really nervous before taking my first cruise. I read so many reviews regarding different issues that passengers had. I was so relieved the minute I walked into the port. The staff was courteous and very efficient getting us on ... Read More
I was really nervous before taking my first cruise. I read so many reviews regarding different issues that passengers had. I was so relieved the minute I walked into the port. The staff was courteous and very efficient getting us on board the ship. Upon arrival to our room, our bags were outside our door. The room was clean and very adequate. My husband and I both found the staff incredibly courteous and accommodating. I found it helpful that we participated in the ship tour to get to know the ship itself. The food was good. I thought the buffet had a great variety and good tasting food. We did not eat at the specialty restaurants. I liked that you could basically find food at any hour. I especially enjoyed room service and the Mosaic Café for coffee. I appreciated all of the hand sanitizer stations for the hands but would have liked to have seen a few more signs instructing passengers about hand washing, as hand washing is a more effective method to prevent the Norovirus. For us, the entertainment was fine. Probably too quiet for some but it was perfect for us. My only request would be to offer more live music performances for evening dancing. I really enjoyed the White Party. The cruise sponsored excursions were great and we took a few private tours as well. The disembarkation to ports and when departing were very organized and didn't really take long at all. A nice touch, refreshing towels and water upon arrival to the tender for return to the ship. I could "nit pick" and find some inconsequential thing to complain about but I can't imagine the task of pleasing everyone all the time. So thank you staff of the Journey for a great first cruise experience. My only problem is that I keep waking up in the middle of the night wondering where I am at! I'm sure I will figure it our eventually! Read Less
Sail Date: August 2013
We choose the Turquoise Coast 11-day voyage on August 30, 2013, from Azamara Club Cruises for that it offered the best itinerary to visit Turkey an Greece and for the mid size of Azamara Journey ship (694 passengers). We enjoyed very much ... Read More
We choose the Turquoise Coast 11-day voyage on August 30, 2013, from Azamara Club Cruises for that it offered the best itinerary to visit Turkey an Greece and for the mid size of Azamara Journey ship (694 passengers). We enjoyed very much our cruise : the ports of call were well selected, the shore excursions were well organized, the ship was just the good size for tranquillity and range of services, the staff was friendly and helpful and the cabin was comfortable. We boarded in Istambul at 12:30 PM, we were directed to the Grand Salon for check-in and to our Veranda Room (#7060). All things go very fast. The luggage came fastly after the arrival in our room. The stateroom was exactly as expected: a very comfortable bed, a small sitting area, a large window giving on the balcony with a table and 2 chairs. It is compact but convenient and we had enough room to store all our things. The bathroom was small but efficient with good smelling toiletries. The shower is very tiny but we had no problems at all with hot water and pressure. There was a very useful laundry room but the irons were flooding on the clothes. After a four night stay in Istambul by ourselves, we visited with the cruise Canakkale, Lesvos, Patmos, Mykonos, Bodrum, Kas, Fethiye, Marmaris, Rhodes, Santorini and Athens at the end. Because of the strong winds, we went first to Patmos and after to Mykonos. However, we only stayed half a day instead of a complete day as planned, which was truly too short. Thus, probably for that reason, four people missed the boat. The captain did speak about this event but never explained what finally happened. Again because of the winds, they replaced the port of call of Kos by Bodrum. This city was less interesting than a Greek Island. In Fethiye, Azamara organized an Amazing evening outside the ship to discover turkish music, dance and cuisine. 570 passengers participated in the event. The food was delicious and the music was excellent. Food in the restaurants was remarkable. The menu at the main dining room Discoveries varied each evening and was wonderful. Many options for the appetizers, soups and salads, main entrees (beef filet, steak, halibut, snapper, salmon, tuna, duck, lamb, pasta, chicken,...) and desserts were available. The only one choice red and white wine which was included was very good and served generously. We made reservations for the two specialty restaurants requiring a cover charge of 25 $ per person each time. But we received a 200$ credit on our account which was appreciated. We went twice at the Aqualina serving mediterranean food and once at the Prime C which was a steak house. We liked very much the food and the service at the Aqualina. Though, on the second night at Aqualina, my husband was the only one to eat the seafood bouillabaisse and he had a severe indigestion during the night. Then, we advised early in the morning that we could not make our excursion in Kas. We informed afterwards the guest relations about that bad experience. But, we had no other following from the management than a phone call from the doctor. The food and the service at the Prime C was rather standard. In both restaurants wine service for the wine list was poor. The breakfast at the Windows Cafe offered a lot of choice : omelette, fried eggs, regular, expresso or capuccino coffee, fresh orange juice, a large selection of bread and pastries, cereals, oatmeal, a good variety of fruits (pineapple, orange, watermelon, etc.), yogurt, cheese, etc. The service was excellent everywhere on the ship. Every member of personnel said hello and was smiling. In the restaurants, the service was very attentive, friendly and efficient. The room was cleaned twice a day. The check out was well planned and we disembarked at 8:15 AM, claimed our luggage and took the Athens sightseeing tour and city transfer. Overall, it was a fabulous cruise, with remarkable service, gourmet food and attractive destinations. We highly recommend Azamara Club Cruises for an excellent trip to Greek Islands and Turkish Coast.   Read Less
Sail Date: August 2013
We could not be more positive about this "Circumnavigating the Black Sea" cruise. The only negatives were in the boarding and disembarking processes, not caused by Azamara, but by Turkish port and airport personnel. Our first ... Read More
We could not be more positive about this "Circumnavigating the Black Sea" cruise. The only negatives were in the boarding and disembarking processes, not caused by Azamara, but by Turkish port and airport personnel. Our first time flying Turkish Airlines was very positive--good food, comfortable seats (Economy), and nice service. Once on board, this proved to be one of the best Azamara cruises we have taken and we have loved each one of six. Some of the ports are not used to tourism (Novorossisk, in particular), but Azamara provided the best excursions possible. Our favorite ports were Batumi, Georgia; Odessa, Ukraine; and Nessebar, Bulgaria. Each was fascinating. We took ship excursions everywhere but Sochi where we hired a private guide to take us to all the Olympic sites. The food on ship is better than ever. Every meal was excellent. The Turkish buffet one evening was beyond perfection. Our V2 cabin was comfortable and maintained beautifully by Alexis. We had breakfast every day on our verandah and appreciated the room service wake up call to let us know breakfast was on the way. The passengers were the friendliest we have ever encountered. We met lovely people and made true friends. There was high interest in all the games on board. Trivia was packed each day as were darts, virtual bowling, and other games. We did not go to many shows, but the Azamara singers and dancers who did the Broadway show were excellent. CD Tony Markey did a wonderful job throughout the cruise as did Rizhard, the Hotel Director, who was everywhere making sure passengers were well taken care of. Enrichment lectures were excellent (gave an overview of each port, history, people) and well-attended. Our first Azamazing Evening was incredibly well-organized. Yalta's Massandra winery put on a fabulous show with wonderful wines and snacks. Everyone enjoyed the evening. We enjoyed everything and learned so much on this voyage. Now, on to our next Azamara cruise next summer--Copenhagen to Copenhagen heading to Iceland. Azamara remains our favorite cruise line. Read Less
Azamara Journey Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 5.0 4.4
Entertainment 4.0 3.8
Public Rooms 5.0 4.5
Fitness Recreation 4.0 4.1
Family 1.0 4.1
Shore Excursion 4.0 3.7
Enrichment 4.0 3.8
Service 5.0 4.6
Value For Money 5.0 4.2
Rates 4.0 4.3

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