4 Helpful Votes
Sail Date: May 2019
My husband and I cruised on the Harmony of the Seas for our Anniversary. We were interested to cruise on a big boat without the price tag of a seven day cruise. Harmony gave two, three day cruises in early May before it started regular ... Read More
My husband and I cruised on the Harmony of the Seas for our Anniversary. We were interested to cruise on a big boat without the price tag of a seven day cruise. Harmony gave two, three day cruises in early May before it started regular seven day cruises from Port Canaveral. We were excited to take advantage of the opportunity. Harmony is a very, very beautiful boat. She is new, updated, sleek and technologically advanced. The decks are so huge. I can see where it would be easy to become lost. But, after a few days, its easy to catch on. The boat is divided by colors: blue, green, yellow, and orange. But, if the halls and stairs were labeled, I missed it. We had a great cruise and would sail on Harmony again. But, cruisers must be prepared for a TON of people. There are people and lines everywhere for the first day. Then, it starts to even out. Thus, embarkation was very, very crowded. But, we made it through security and onto the boat in just about 25 minutes. We chose to park off site at the Raddison in Port Canaveral and it was efficient and easy. Food: We totally avoided the Windjammer on the first day and made a beeline to the Solarium buffet, which was delicious and had plenty of options (the Solarium didn’t open until Noon on embarkation day). The Solarium never seemed crowded and there were always plenty of shade and chairs. We also had a bite at Park Café and Sorrentos; both were very good. Park Café offered an awesome bagel bar in the mornings and it was actually really, really good. We ate one hot dog at the hot dog stand on the Boardwalk, and tried to get several more hot dogs… but the hours were squirrely and even when the hot dog stand appeared open, staff would not serve… very strange and kind of frustrating. We ate dinners in the Main Dining Room, which provided great service and great food. One night, we were out of the Main Dining Room, within about 65 minutes, which was awesome! We also requested a table for two during breakfast in the Main Dining Room. After a little humming and hawing, we were accommodated, which was really nice! I was SO disappointed the Main Dining Room was not open for lunch when we were in port at Nassau. I was really looking forward to avoiding Windjammer and having a relaxing lunch… but no luck. On the day we were in port, there were only two (free) food options available…. Windjammer and Park Café. Since we had yet to be at Windjammer, we decided to bite the bullet and try it. It was crowded, but the food was very good. They even had a ice cream bar in the back, with staff scooping different flavors. That was very unexpected and very nice! So, I should not slam the Windjammer too much. But, the best dining experience we had was at Jamie Olivers. I highly recommend up charging to Jamie’s. We went for lunch and it was the highlight of our cruise. The service from Daniel was suburb and the food was absolutely amazing! We let it slip it was our Anniversary, and they treated us so very well. Casino: We had fun playing in the casino. The craps minimum was $10 and we found low-limits for Blackjack in the cruise compass for $6. The dealers were fun and the crowd was great too. Shows: When checking in online, I noticed there were options to reserve seats for the shows. So, I was confused when there were TONS of people in long lines to get show reservations. Then, when we went to the shows, there was no one “checking” to make sure we had reservations. I inquired about this, as I was confused. If you arrive at the shows 10 minutes prior to start time, the show becomes general seating and anyone is welcome. We never had a problem getting a seat and we arrived just moments before the show started. I didn’t care for the water show, but my husband loved it. My husband walked out of Grease, and said it was boring with no sets and inconsistent dancing. But, we both agreed Columbus was THE BEST SHOW we’ve ever seen on a cruise boat. Columbus was totally entertaining, funny, and we didn’t want it to end. The Ice Show was good too. There were men dressed as women in the opening scene, which was very painful to watch (it seemed to be purposeful and part of the show). But, after that, the ice show got a lot better. Water Slides/Abyss Slide: The Ultimate Abyss is one awesome slide! You start on Deck 15, aft and slide down to the Boardwalk. The slide is not scary. It has fun lights, wind, and sounds during the slide. The best part is even before sliding… the view at the top of the slide are amazing. You are allowed to have a cell phone (they show you how to tuck it away) and you can tuck away sun glasses too. If you have bare shoulders, bring a sweater or shirt to wear, as they won’t allow uncovered shoulders. Don’t bring your coke glass, as you’ll have to leave it and then retrieve it later. This looked like a giant pain for guests. On the flip side, the water slides on Deck 15, forward were very, very disappointing. The Perfect Storm was a disaster from the beginning. The lifeguard at the bottom of the slide made us remove everything…. Jewelry, sunglasses, waterSOCKs, and even my WATERPROOF watch. This was a complete turn off, as we had to take valuables back to the room and leave flip flops and watersocks by our chairs. Then, we had to trudge through the boat, barefoot, which was gross to me. The lines were long and they are overly cautious with when guests can slide. Once on the slide, it was so slow, dark, boring, and especially slow, I was glad when it finally ended. Honestly, my hair didn’t even get wet. Did I mention how SLOW the ride was? So, this made us even more frustrated… why have us remove all our jewelry, go barefoot, with THAT SLOW of a ride?? It was a complete turn off. Save your time and go on the Ultimate Abyss or do anything that’s fun. It would have been helpful to know there are more “rules,” besides the ones posted on the signs. I hope by reading this review I’ve saved you some time. Diamond Lounge: The Diamond Lounge was wonderful with great service. The food was good and the drinks were plentiful. Since there were so many Diamonds on the cruise, they opened up a second option for lounging, which I thought was a really nice touch. Thank you! Read Less
Sail Date: May 2018
Get the ultimate dinning package. It was well worth it! We are so well! If you have a chance to do chefs table, I definitely would. There was plenty to do on board. The entertainment was fantastic. Make sure you go to the fine line and ... Read More
Get the ultimate dinning package. It was well worth it! We are so well! If you have a chance to do chefs table, I definitely would. There was plenty to do on board. The entertainment was fantastic. Make sure you go to the fine line and grease. For how many people were on board it didn’t feel crowded. They handle the amount of people very well. The only place you felt the crowd was waiting for the elevators. The only critique I have is the sauna package was a little under wellming. Our balcony stateroom was kept very clean. And the staff is extremely friendly. I would recommend the ultimate dinning package and the ultimate drink package. We ate at a nice restaurant every night and every sea day for lunch. We didn’t have to deal with the crowds. Well worth it. Make sure you reserve your restaurants and entertainment when you arrive on board. Read Less
Sail Date: April 2018
I love RC but this was not a hip or fun cruise ... not many single or youn adult things. The nightlife was awful and boring. The comedian was the same every day unlike others that changed them in port of calls the casino was smoky even on ... Read More
I love RC but this was not a hip or fun cruise ... not many single or youn adult things. The nightlife was awful and boring. The comedian was the same every day unlike others that changed them in port of calls the casino was smoky even on non smoking side and the robot who made drinks was awful. They need to remove that Robot.. get happy bartenders and add a martini bar or something else. The food was marginal and need more 24 or til midnight options.. it would be great if they had more open venues as all of the shows were booked day 1 and it was impossible to see shows with NO options. This was sad I was happy with the dinner staff and variety but if you sat diwn for breakfast in dining area it was the same daily... sadly they did not change daily. We needed variety. It forces you to the buffet when the choice is limited. It was terrible Read Less
3 Helpful Votes
Sail Date: March 2018
I was cruising one week on the HARMONY and then transferring for one week on the FREEDOM (separate critique to follow). This review is for the HARMONY. Embarkation was very slow; there were only two attendants working the Diamond ... Read More
I was cruising one week on the HARMONY and then transferring for one week on the FREEDOM (separate critique to follow). This review is for the HARMONY. Embarkation was very slow; there were only two attendants working the Diamond Plus, Pinnacle and Suite levels. Eventually, a third attendant came to help with the growing queue. Once onboard however, the service was excellent. Our waiter in the main dining room was always attentive and our table was always ready. The food was tasty, attractively served and presented in a very timely manner. The entertainment was a bit of a 'mish-mash'. Royal's shows were excellent but the 'headliners' left a lot to be desired. Both ice shows were very well done; highly energetic and most entertaining. The comedians in the Attic were both poor. I had seen them both perform many times and their material is exactly the same now as it was then. Shame! The ventriloquist I have also seen a few times and his material (although entertaining) was not updated either. Double shame! Maybe these people don't realize that there are regular cruisers on board and these guest artistes need to update their material on a regular basis. The Fine Line Aqua show featured high-fliers, stunts and acrobatics and was fantastic to watch. Grease and Columbus were both performed well. The activities were diverse and fun to watch and take part in. I booked the Galley Tour, the Theatre Tour and the Bridge Tour, which were all scheduled for the same day. However, all three were excellently managed, most informative and conducted on time. Labadee, Haiti and Cozumel were as nice as always. This ship is very much geared towards families and children so if you have kids and are looking for a fun-filled, exciting and yet relaxing cruise, this is the ship for you. In short, the service was excellent, the headliners could be better, the activities were entertaining and the Casino staff were the absolute best; kudos to Adrian Stroe (Host) and Michael (Slot Manager). My stateroom comments are below. Read Less
2 Helpful Votes
Sail Date: February 2018
We wanted to try the "Biggest Cruise Ship in the World". The dinning room foods were average and the Windjamer buffet was quite good with a large variety The other "Per Pay" eating establishments were quite confusing ... Read More
We wanted to try the "Biggest Cruise Ship in the World". The dinning room foods were average and the Windjamer buffet was quite good with a large variety The other "Per Pay" eating establishments were quite confusing as their menus had no pricing. The bar prices for alcoholic beverages were way out of line considering the "short pours" the bartenders were giving and the fact that you could not find any roving servers on the decks.....only at the bars proper. The serving staff (bartenders) at EVERY bar but two were not friendly at all and would serve you whenever they got around to it. I did not feel that you could connect with any of their staff with the exception of our cabin steward, Betty. On a positive note their shows in the main theatre and the rear pool area were VERY good and well produced. Having now experienced this particular ship I would not return for another cruise. Read Less
Sail Date: December 2017
Best Food, Service, onboard entertainment, Kids activity and sports activity. Waiters and food service was great. They also had lot of options for Indian food for Dinner. Manoj head of deck 3 main dining was awesome and also his ... Read More
Best Food, Service, onboard entertainment, Kids activity and sports activity. Waiters and food service was great. They also had lot of options for Indian food for Dinner. Manoj head of deck 3 main dining was awesome and also his waiters are great. Shore excursion in Jamaica iberostar resort all inclusive is bad. We paid 129$ per person but we did not get beach chair and umbrella. Its all occupied by resort guest before we reach the resort. Also they ran out of food in beach. I was excited to taste Jerk chicken in Jamaica but its also gone. Read Less
Sail Date: September 2017
It was an anniversary gift from my husband. It's a beautiful yacht (ship) with more things to do than possible to do in 7 days. We got a balcony over looking the Board Walk on the 14 floor. I recommend this room type if you are young ... Read More
It was an anniversary gift from my husband. It's a beautiful yacht (ship) with more things to do than possible to do in 7 days. We got a balcony over looking the Board Walk on the 14 floor. I recommend this room type if you are young with children. Every time we were on the balcony it was very noisy from all the children and activities . We had some friends on the 14th floor over looking Central Park and they loved it. This area has a lot going o on until late in the evening so when we went to bed we kept hearing all that noise. We cruise about 4 or 5 times a year and only on Royal Caribbean and we really like the larger ships. We ate in the main dining room on my time dining and everything was wonderful and the service was fantastic. After the first night they remember are names and they always ask us what we had going on that evening so that we got done eating in time make it to our next activity. There were threethings I didn't care about the ship. I so enjoyed have breakfast on the balcony every day. I always order fruit, pastry, bacon, yogurt with coffee. On this ship I would have to pay $7.97 a day for this. I would like to see them change it back to the old way. I always tip the server that brings the tray. This ship has no pool in the solarium, I miss this because on the other ships that is a adult pool. With this type of ship the adult pool is right by the other pools so it is always loud. I heard after the meeting that cruiscritic had a meeting with everyone and had other activities going on and I never saw anything about cruisecritic. I would like to get more involved with this group. Read Less
3 Helpful Votes
Sail Date: September 2017
New ship. Entertainment and Activities. Loved the ship. Excellent entertainment. Only negative was the food. Not good. average at best. Special dining wasn't that good either. Didn't feel crowded except for elevators. ... Read More
New ship. Entertainment and Activities. Loved the ship. Excellent entertainment. Only negative was the food. Not good. average at best. Special dining wasn't that good either. Didn't feel crowded except for elevators. Pizza on promanade was very good. Buffet food was so so. Coffee was not good. snack food just ok. Room stewart was excellent. Room service was good. Guest service was good. Loved the show "Grease" and Jeff Stacka was terrific. Wonderland is certainly an experience. I wouldnt pay full price for it. Dessert is the main attraction here and if you come and just order dessert you wont be disappointed. The melting chocolate ball was one of t he best items I had on the ship. Main Dining room dinners were better than usual as almost all food items were very good. Never left a dinner disappointed. Finding a table was never easy at breakfast or lunch. The food quality was average, some good some bad, but overall there was plenty to chose from if you did not like something. Read Less
Sail Date: September 2017
My wife and I chose this cruise for our preference for Royal Caribbean cruise line. It was the most amazing time although there was a hurricane bearing down on us. The professionalism of the Captain and crew were exemplary. We had ... Read More
My wife and I chose this cruise for our preference for Royal Caribbean cruise line. It was the most amazing time although there was a hurricane bearing down on us. The professionalism of the Captain and crew were exemplary. We had the best time on board and the Tour excursions were as advertised. No hidden surprises. I would thoroughly recommend this cruise line even if you have a history of cruising the world and have not been on one of their vessels you should without a doubt. The cabin was excellent and very spacious. We did have to reposition as Hurricane Irma was heading to our port and consequently the port was closed the day before we were due back so we had an extra three nights at sea. The organization behind Royal Caribbean was in full swing as we were continually updated on the state of play as the Hurricane hurtled towards our wonderful State of Florida. Captain Johnny of the HoTS vessel was amazing and the crew especially the Entertainment officers Bobby Brown and Jerry were on top of arranging alternative top acts to keep everyone entertained and most importantly HAPPY. The food was excellent and well as the spa treatments and therapists. My wife and I didn't really want to leave the ship but we will definitely be back very soon Mr Mrs McBrain Read Less
2 Helpful Votes
Sail Date: September 2017
Due to Hurricane Irma our cruise was extended for 3 extra days. The captain was EXCELLENT at keeping us informed and making us feel safe. Royal Caribbean was great about giving discounts on things because we were "stranded at ... Read More
Due to Hurricane Irma our cruise was extended for 3 extra days. The captain was EXCELLENT at keeping us informed and making us feel safe. Royal Caribbean was great about giving discounts on things because we were "stranded at sea". Our waiter and assistant waiter were superb. They knew our names before we were even seated and would always remember things like, how we liked our meat done, or what we usually had to drink. The ship was always clean and if anything was spilled on the floor it was immediately taken care of. I would highly recommend Harmony of the Seas to anyone wanting a good, safe, relaxing vaction. We did have a few problems with shore excursions but Royal Caribbean "made it right" and it was usually not even their fault. I'm sure the "technical difficulties" that happened with 2 of the shows we saw will be taken care of--after all it is a pretty new ship. All in all we LOVED OUR TRIP. Read Less
4 Helpful Votes
Sail Date: August 2017
Loved the large ship and plenty of choices. However, can't book dining times/dates if you select dining packages which makes your first day total stress and chaos trying to book shows (filled up) and dining times( all full). Stupid ... Read More
Loved the large ship and plenty of choices. However, can't book dining times/dates if you select dining packages which makes your first day total stress and chaos trying to book shows (filled up) and dining times( all full). Stupid idea by Royal when they could eliminate that by allowing you to select dining dates/times prior so they match up to your show. Once again smokers allowed near the kids section of the ship? Are you kidding me? NO SMOKING or send the smokers to the aft of ship so they don't pollute the kids area and other passengers who wish to stay healthy! The Safari Snorkel on Labadee Haiti was a waste of money. Rough waters open sea an NO fish. Otherwise we loved the ship, great dining, great staff and overall wonderful time. I find the Oasis class ships to be the best in the world. Open, lots of air, sun light and a great ship. Read Less
1 Helpful Vote
Sail Date: July 2017
The ship has a lot to offer in entertainment, activities and dining as well. You can be the whole trip inside the ship and you will have something to every time. We were in an interior cabin and have to tell that it is very well ... Read More
The ship has a lot to offer in entertainment, activities and dining as well. You can be the whole trip inside the ship and you will have something to every time. We were in an interior cabin and have to tell that it is very well distributed and comfortable. Our experience at Grande Dining Room was excellent, Mary Jane did the best serving us. We enjoy the latin music at Boleros and 80s music at Dazzle. Some friends in our group went to Karoke nights and they had a lot of fun there. The only sad event was one day at Sea that we were seated around the pool and we were a group of friends chatting and celebrating that we met 3 years ago and somebody from the crew order us to lower the voice because it was disruptive to other guest. We didn't understood that because it was an open space were other people were chatting together and Live Band was playing there. It didn't make sense. We took a Catamaran excursion at Falmouth, Jamaica and frankly it doesn't woth the money. They take you to a beach that has a Margaritaville beach bar and you have to pay for drinks and food, doesn't have too many options and it is expensive.During the trip they will give you Beers and Margaritas as complimentary. We went to Xcaret Excursion, the place is beautiful you will need a couple of days to enjoy everything they offer. The excursion was suppossed to include a visit to 5th avenue at Playa del Carmen, the famous shopping area but the Tour Guide told us there was not enough time to do it. They need to be more organized, otherwise should eliminate that from the excursion. We went to one of the Specialty restaurants named Sabor Taqueria and have to tell you it woth the money. The guacamole,tacos and everything we taste there was delicious and they prepare a Sweet and Spicy Margarita that was spectacular. We were a grouo of 16 friends and overall we can say it was a great experience. Read Less
1 Helpful Vote
Sail Date: July 2017
It was a family cruise celebrating the quinceañeras and it was a fantastic experience. I have been in the Oasis and Allure, and this one is as nice as the others, with a lot of activities for all ages. The food was very good in all ... Read More
It was a family cruise celebrating the quinceañeras and it was a fantastic experience. I have been in the Oasis and Allure, and this one is as nice as the others, with a lot of activities for all ages. The food was very good in all restaurants and the service great, specially at dinner at 8:30 in the third floor, oue waitress Ramon was excellent. I always have an outdoor cabin with balcony but this time I was with my sister in an indoor, it was small but confortable, and again the service was very good. We have a bunch of children all ages and they have a wonderful time. The shows were not as fancy as the other smaller ships but they were very nice. I will recomend this ship to my friends specially if they have children. The only suggestion is the merchandise in the outside tables were not as variety as other times in other ships, but like I said everything was fantastic. Read Less
4 Helpful Votes
Sail Date: May 2017
excellent ship and ports & shore excursions. The organization was excellent. The service was top. Enough activities to do and very various. The excursions organized by Royal Caribbean were excellent. The qualitiy of the food was very ... Read More
excellent ship and ports & shore excursions. The organization was excellent. The service was top. Enough activities to do and very various. The excursions organized by Royal Caribbean were excellent. The qualitiy of the food was very good and various. A lot of choice of cocktails and other drink. Also a lot of choice with the different buffets. I did already many cruises, mostly with MSC, but this was my best cruise (better quality, the ship, etc). In the future, from now on, I will try to cruise only with Royal Caribbean, These ships are very big, but not disturbing. As the ship is very big, there is a lot of possibilities of activities and place enough. For every activity on the ship, you have never to wait too long (or not to wait at all). I surely recommand Royal Caribbean to each one who like cruises. You will not be disappointed. Read Less
Sail Date: April 2017
It was a great expierece the ship is amazing ,the pools are not enough for so many people but is very nice ship the food one dinning room could be better.I tried to book my next year cruise but the person that i asked information was ... Read More
It was a great expierece the ship is amazing ,the pools are not enough for so many people but is very nice ship the food one dinning room could be better.I tried to book my next year cruise but the person that i asked information was kind of rude so i dindnt booked because i wanted to see images and more information and didn't get it. When you got the beverage package its a night mare having with you the soda bottle all the time other wise you cant have a soda it was not worth it. Was a great expired but i think im gonna try some other cruise line for my transatlantic cruise next year. Read Less
2 Helpful Votes
Sail Date: March 2017
We chose Harmony of the Seas cruise because my friends who live in Poland wanted to go on Royal Caribbean Cruise Line, They have heard so much about this cruise line , it was their dream to go on Royal Caribbean. Why not show them the ... Read More
We chose Harmony of the Seas cruise because my friends who live in Poland wanted to go on Royal Caribbean Cruise Line, They have heard so much about this cruise line , it was their dream to go on Royal Caribbean. Why not show them the best? We had wonderful experience on and off the ship, starting with embarkation which went nice and easy, the cabin very comfortable and super clean, dinning to your heart desire, the food was excellent, many restaurants to chose from,and of course entertainment that is spectacular. Our favorite show was "The Fine Line" water show, The service was excellent everywhere, guest service department, main dinning room, cabin attendants, we had no problems. The excursions we chose were just the right ones for what we wanted to do. We took the Atlantis Hotel and Aquarium tour in Nassau Bahamas, we went on our own in St. Thomas and took a tour of St. Marten. We are seniors and no children traveled with us, but there were plenty of children on the ship because it was Spring Break for a lot of schools. It's amazing how well organized the children's activities are, you don't see them running all over the place, they're doing their own things while their parents can relax. Amazing variety of activities for kids to do. Disembarkation was quick and easy, I didn't even used my Global Entry card. The whole experience was excellent. Would I go again? Probably on a smaller ship, with more "adult" feel, I'm not sure at this time. Highly recommend it to families with children and grandchildren. Read Less
3 Helpful Votes
Sail Date: February 2017
We were on the Cruise that came to America ( Trans-Atlantic) and were very much impressed with the personnel,service,food entertainment, accommodations, so we booked again this time consecutive (back-to-back) travel. We find all the Royal ... Read More
We were on the Cruise that came to America ( Trans-Atlantic) and were very much impressed with the personnel,service,food entertainment, accommodations, so we booked again this time consecutive (back-to-back) travel. We find all the Royal Caribbean ships have that unique touch that leaves with just one thought! Book another cruise try another ship. Go for one of the newer bigger ships and you know what ? You are never disappointed, the Concierge,Loyalty Ambassador, staff and management in the Coastal Kitchen just Great, Chops, Jamie always a treat, there's a comic Simeon who introduces the acts in the comedy club who is very talented so much so he should be the Headliner , in fact on our Feb.4th cruise he was the cruise director for the week and was "fantastic " ! The second week of our cruise he was back to introduce the headliner in the comedy club. What a waste ? He should have been the headliner, he is that good ! Read Less
2 Helpful Votes
Sail Date: November 2016
Went on the first cruise out of Fort Lauderdale and had an amazing time. We selected an inside cabin which had plenty of storage and room. The decor was very modern and inviting. The first night we were given flags for the sailaway ... Read More
Went on the first cruise out of Fort Lauderdale and had an amazing time. We selected an inside cabin which had plenty of storage and room. The decor was very modern and inviting. The first night we were given flags for the sailaway party. Everyone waved the flags as we left port. Very cool. The second night there were water holders left on the bed - very nice touch The third night there were baseball caps left on the bed - Commemorative EMBARK - Smooth and quick. Your cabin sea pass cards are waiting for you at the cabin FOOD - Amazing. We ate in the dining room each night and had no complaints. Filet the first night, Prime Rib the second night and a really good pasta the third night, was very pleased SHOWS - This is where these large ships exceed every other cruise line. The shows were amazing. Our favorite was Columbus the Musical. Very modern music infused with the old, nonstop visual and audio turn on ! Kudos to the writer of this one. Of course Grease, 1887 and the aqua show were excellent as well. CROWDS - a bit crowded at meal times but with 6000 people on board don't expect to have the ship to yourself. DEBARK - We did express debark and used the new AP for immigration . We were off ship at 645 and at the airport at 7am Read Less
Sail Date: October 2016
We are on a trans Atlantic crossing from Barcelona to Fort Lauderdale on the inaugural cruise of Royal Caribbean's Harmony of the Seas. We chose a balcony room overlooking the Boardwalk - #11723. The room is quite spacious - the ... Read More
We are on a trans Atlantic crossing from Barcelona to Fort Lauderdale on the inaugural cruise of Royal Caribbean's Harmony of the Seas. We chose a balcony room overlooking the Boardwalk - #11723. The room is quite spacious - the king size bed is close to the balcony with two very small nightstands with no drawers. The bedding is very comfortable. There is plenty of storage space - room for empty luggage under the bed. The hanging closet also has shelves and a quite small safe. The other closet is larger but only has a top shelf. A dresser has four deep drawers and a refrigerator. The desk serves as a dressing table with a large lit mirror (not bright enough to apply make-up) - a shelf - comfortable seat with hair dryer that is powerful but you need to keep pressure on the button for it to work - tiring for me. The bathroom is nice size for a ship - a narrow formica counter with a small sink - glass shelving in the corner - full wall mirror with good lighting and an open shelf beneath the sink for storage. The glassed in shower is quite nice - good pressure and water temperature - an adjustable shower head - 2 small hooks for washcloth, shampoo in a pump container and best of all - a small bar to prop you leg for shaving. Towels are replenished twice daily and are of good quality. The pull out sofa is located at the entrance to the room. The large TV does swivel to accommodate this location - but I prefer a room with the sofa near the balcony. Some do have that configuration but the brochure does not differentiate between them. Since our balcony overlooked the boardwalk, we had hoped to watch shows from the Aqua theater from our room but two ten story slides called "The Abyss" blocked our view. We could see the Rock Climbing Wall and Carousel. The room darkening curtains have to be drawn even during the day for any privacy - no shear curtains. Noise went on late into the evening from shows, movies or games going on in the area. Central Park rooms have quieter music but still no privacy. Some of the boardwalk rooms on the older ships have a waterview.....because they do not have the slide. Room amenities include two fluffy robes, small size bathroom amenities replaced when requested. Ice buckets also have to be personally requested. To avoid long walks request rooms closer to the elevators. The entire crossing was devoid of any international TV channels - CNN, BBC etc..Only shipboard channels - movies and cartoons were available. Not sure if this was due to being an inaugural cruise or not... Read Less
4 Helpful Votes
Sail Date: October 2016
Great Entertainment. See all the shows but book online before your cruise and still arrive 30-45 minutes early for best seats. Great Speciality Restaurants. Buy the package before you cruise online. Main Dining Room. Crowded, slow ... Read More
Great Entertainment. See all the shows but book online before your cruise and still arrive 30-45 minutes early for best seats. Great Speciality Restaurants. Buy the package before you cruise online. Main Dining Room. Crowded, slow service, food fair to poor. Plan at least 2 hours for dinner. No Ice Cream at the Buffet . Only one soft serve machine for 7,000 guests. Ran out of Chocolate custard 1/2 way through the cruise. No omelet stations in the Buffet. If you like excellent food, splurge in the speciality restaurants and skip the dining room. And don't pay for the food at Johnny Rockets. Mediocre food that you have to pay for. We did the Chefs table. Booked it online before the cruise. Got word from RCI that it was cancelled and $$ would be refunded. It was rescheduled at the last minute 1/2 way through the cruise. It was set up in the Solarium Bistro in a semi private space. Not the quality of other Chef's tables and certainally not the atmosphere of others. Activities: Do the Zip Line, the Abyss, and the water slides. Don't miss the Escape Room. The Solarium: A big disappointment. No Shade, No Pool, cold when weather was bad. The roof was not able to close completely. Royal IQ: Never worked. Not able to book any restaurants from any device including the room. Not able to book multiple speciality restaurants from one dining room. Even with my reservations, the Royal IQ totally got them wrong. Balcony Cabin ocean view was fine. No outside noises. Lots of space, very comfortable bed. Loyalty program, a joke. Limited drink menu and times for Diamond Guests. Crowded Diamond Club and overflow rooms for Diamond Happy Hour. Go to any bar and they will take care of you. Embarking: No wait in Barcelona. Was on the ship within 15 minutes of arriving. Debarking: Terrible. Had an early flight (9:40am out of Ft. Lauderdale). Was told by many crew members including Guest Services that the baggage would be off the ship by 7am. Waited an hour for the baggage to arrive after we got off. Finally got our bags at 8:00. Almost missed the flight. Next time we will carry our own bags off. If you have an early fight don't even think of having you bags taken off by the crew the night before. Service: Mixed. All personal tried to accommodate but many seemed hassled, overworked and tired. If you haven't experienced Oasis Class Royal Caribbean ships before try them Especially if you like great entertainment and great activities. But do your homework. Wait a least a year before going a new ship and maybe just do the speciality restaurants . Book as many activities and shows online before you leave. Read Less
1 Helpful Vote
Sail Date: October 2016
We have never posted a review on cruise critic before. We are not sure if we are just not so much in awe of this class ship as we previously were on the Oasis and the Allure but we felt this ship did not compare. We were happy with our ... Read More
We have never posted a review on cruise critic before. We are not sure if we are just not so much in awe of this class ship as we previously were on the Oasis and the Allure but we felt this ship did not compare. We were happy with our Ocean balcony cabin but our cabin steward was mediocre. The dining room food was decent but again, mediocre. The Windjammer had better food than the dining room. We feel that there seems to be a decrease in the quality of the dining room food probably due to the speciality restaurants. Also, the dining room food service was slow and the food always just room temperature. The worst part was disembarking which was a nightmare. My husband was in a wheelchair and they lost a piece of our luggage and we found it ourselves & the tags were intact and it was with a group of odds and ends of luggage. It took us one hour to locate it. Then no one knew where we could get the rental car shuttle and the porter took us to the taxi stand. We are sailing for the third time on the Oasis and had we not already booked this, we may have cancelled. There is certainly a lot to do on the ship and probably great for most cruisers but being diamond plus left us with a lot to be desired. Read Less
Sail Date: October 2016
Overall we really liked the ship. Some nice improvements were the showers, as a plus sized woman, it was nice to have a shower that was easier to maneuver inside, the addition of the shaver bar was nice as well . We felt the room had more ... Read More
Overall we really liked the ship. Some nice improvements were the showers, as a plus sized woman, it was nice to have a shower that was easier to maneuver inside, the addition of the shaver bar was nice as well . We felt the room had more usable space without the coffee table. On previous ships we bumped into the coffee table often and only used it for room service deliveries, on harmony we used the ample sized desk for room service trays and appreciated the extra space provided without the coffee table. My husband and I rode the three slides, we liked them all but on the "champagne flute " slide, which we called the toilet bowl, I didn't "flush" successfully, and needed to scoot over to the flush exit! I also managed to get two nice bruises on my legs from hitting something (remember plus sized woman!). But I was not really hurt, just bruised. My husband had more issue with the abyss , as the glass floor on the entry platform freaked him out. He also had difficulty entering the abyss slide and did not center himself correctly on the mat, the staff member told him to standup and re center himself, which he could not accomplish due to the slippery surface and ended up sliding all the way down with one arm over his head and only one hand holding the mat. We both liked the boot and bonnet bar, entertainer Toby-Joe Reilly was wonderful as was Johanna, bartender, it was a nice place to spend time with friends. As a new ship, with a long time without stock replenishments for the transatlantic sailing, they ran out of a few supplies. No diet soda in the coke machines, the bars ran out of my husbands favorite rum ( oakheart) and no diet sofas in cans except Sprite Zero, since we had purchased the ultimate drink package it was dissapointing to not be able to get our favorite drinks. The whole media blitz surrounding the three sisters get together for harmony arriving in America was very fun. The WiFi was much improved with speed and access and the package prices were pretty good too. Overall, nice ship and nice cruise! Read Less
1 Helpful Vote
Sail Date: October 2016
I will start by stating, Harmony is as promised, a magnificent vessel and with nine straight days at sea, we had plenty of time to explore. After visiting all the neighborhoods, stopping a most of the bars and dining at few of the ... Read More
I will start by stating, Harmony is as promised, a magnificent vessel and with nine straight days at sea, we had plenty of time to explore. After visiting all the neighborhoods, stopping a most of the bars and dining at few of the specialty restaurants, she didn’t let us down. This was our first transatlantic cruise and definitely not our last. My wife and I have been on over 30 cruises, RCL, NCL, Costa, etc, and we’ve come to the conclusion that the cruise lines have adopted the philosophy that “you can’t please all the people all the time, so please as many as you can”. The plan was to fly to Barcelona a day early, explore Barcelona and then hop on the ship. We took Aer Lingus from the U.S. to Dublin and then a connecting flight to Barcelona. With Aer Lingus, you get what you pay for, safe delivery to another airport with no frills and that’s pretty much what we got. Our first mistake was not spending more than one day in Barcelona, there’s plenty of places to explore and visit, and one day did not do us justice. We did manage to walk from our Hotel (Hotel Serhs Del Porto) to most of the touristy sites, but, I’m sure we missed some. A journey down La Rambla on a Saturday afternoon is somewhat of a challenge, but, rewarding. Here’s a little hint, follow the locals to a giant food market where you can buy Serano Ham, other cut meats (charcuterie) and/or cheese in a paper cone. For a euro or two it’s great street food and quite tasty. Grab a cone of meat and glass of rojo wine and enjoy, you’re on vacation. At the recommendation of our concierge at Serhs, we went to an area called Barceloneta in search of seafood paella, and of course they were spot on. An after dinner stroll took us to a very modern mall on the waterfront with a theater and even a McDonalds. At no point did we ever feel threatened or in any type of danger, everyone we met was friendly, helpful and spoke some English. The Hotel Serhs Del Porto was walking distance to the Cruise Port and the staff was extremely friendly and helpful. Our room was somewhat small, but, clean and quiet. For a few days stay prior to a cruise this place was as close to perfect as you can get. We took the bus from the airport to Plaza Espana and walked from there, maybe a twenty minute walk. There are a few grocery stores close by to pick up bottle or two of wine for your trip (RCCL allows two per room). The Serhs offers a breakfast buffet for about 15 euro, but, there are plenty of Café’s and bars up and down the street that serve a pretty good cappuccino and fresh pastries, for just a few euro. Getting to the Cruise Terminal from Serhs is about a 10 minute walk (I did it pulling two suitcases and wearing backpack without a problem), then a five minute bus ride to your ship. The bus costs 3 euro a person, but, I’m not too sure if you can actually just walk up. This being a transatlantic cruise there were only two stops and then on to Fort Lauderdale. The first stop was Palma De Mallorca and the next was Malaga. Both stops required a bus transfer to the populous centers for a few euros. In Palma we were told you could walk, but, it was only a 45 minute walk, but, it seemed way further than that and in Malaga, it might have been walkable, but, the cost was only 2 euro. Once again, pay a few euro and ride the bus, you’ll be doing plenty of walking around the towns. Both locations were nice, but, if you’ve seen one old European town you’ve seen them all. Narrow streets, small sidewalks, and hard to find street signs, all add to the charm. We picked up maps at the tourist info booths, walked around, got lost, found our way back, ate strange foods, drank wine and enjoyed ourselves, it’s all part of the fun. Find a café, have an espresso and watch the world go by. We actually found a Starbucks, had coffee, logged into the free wifi and checked emails. Passing thru the Straits of Gibraltar was fascinating, imagining all the history that passed thru that location, with Europe on one side, Africa on the other. We passed thru at about 9:30PM and you could see the lights on both sides, extremely cool. Now onto Harmony, I won’t bore anyone with information they can get from the RCCL website, the neighborhoods are as promised, the artwork is fantastic, there’s no shortage of bars or restaurants, so you never go hungry or thirsty. Everything was shiny and new, the crew was as helpful as they could be and as with all ships this size, you rarely felt any rolling from the ocean. Debarkation was a breeze; we did the self-checkout, where we took our bags off the ship, as we had an early flight home. Total time from our room to the airport 1 hour, 15 minutes. We really enjoyed Grease, Columbus and the water shows, they really display the talent of the performers onboard. David Kilpatrick’s presentations were extremely informative; just wish they would have shown some of the movies he discussed. Some of the other instructional activities were a bit of a reach, but, with nine days at sea, there was a lot of time to fill. (Balloon twisting, knitting, water colors, full contact checkers, etc.). We ate in the main dining room most nights, we had the traditional late seating and most nights by the time we got out of the MDR we were way too tired to do anything. Maybe taking advantage of the ‘my time’ dining would have suited us better (that’s a hint). The food was cruise quality, but, when you cook for 5000 passengers you can only do so much. We had burgers at Johnny Rockets and they were just burgers and dinner at Sabor’s, great guacamole, but, really Americanized Mexican food. The pools were rarely crowded, even when we got closer to Florida and the weather warmed up. Out of the nine days we were at sea, it rained a couple of times, showers, not downpours, most days had some clouds, but, we had lots of sunshine also. Temps ran from about 65 to 80, during the days and slightly cooler at night. Our cabin was on deck 12 with an interior balcony looking over Central Park, when we booked the agent reassured us that we would love the view and that the exterior balconies all you could see was water. The only problem was with an interior balcony all you see is the people on the balconies across from you. Maybe a little more research on our part was needed. The room was comfortable and clean, our room steward, Barry, greeted us every morning with a heartfelt ‘good morning’ and always provided us with any extra’s we might have requested. That being said, there were a few peccadillos. With more than 2300 Diamond and above C&A members, the Diamond Lounge was swamped; RCCL made exceptions to the rules and you could pretty much get any cocktails you wanted at any of the bars, during the normal DL hours. We hung out at the bar by Sabor Restaurant, and the Bartenders there (Luis and Narcis) never let us down. Any passenger related activities were crowded, specialty restaurants booked solid, lines to get into the Main Dining room for lunch (not too bad, but, still line up and wait). You had to get to ‘progressive trivia’ an hour early, just to get seating for your team. Most other passenger activities were similarly crammed, almost to the point that avoidance was the best option. The ship wifi was sufficient, but, at times it dragged on. One thing to remember is that when you are sea for nine days, there is no real signal for TV, we were without any updated news (with the election that was a good thing), or updated sports. We are from Chicago and it would have been nice to see the Cubs play in the World Series, heck it’s a once in every 108 year occurrence. It still seems that they are working out some of the bugs on this mega ship, one was the environmentals in the cabins might require some adjusting. Our room was cool in the evenings when we got back to our room, but, midway thru the night, the rooms got hot, only to cool down in the morning. Several others mentioned this issue also, but, they also had outside cabins, so they could open their balcony doors and let some cooler air in. On our last day at Sea we had the pleasure of meeting up with Harmony’s other sisters right outside of Fort Lauderdale for a photo opt. Allure, Oasis and Harmony, pretty girls all in a row. Read Less
3 Helpful Votes
Sail Date: October 2016
After some twenty cruises aboard Azamara and Celebrity ships, we had an urge to try the world’s largest cruise ship, Harmony of the Seas. We are avid readers of Cruise Critic, and we really had no prior expectations regarding this ship. ... Read More
After some twenty cruises aboard Azamara and Celebrity ships, we had an urge to try the world’s largest cruise ship, Harmony of the Seas. We are avid readers of Cruise Critic, and we really had no prior expectations regarding this ship. There are three companies under one umbrella – Azamara at the top of the list (in both price and quality), followed by Celebrity and then Royal Caribbean (RCCL), which is the company most suitable for families. We were pleasantly surprised. The ship was new and had naturally benefited from the technological developments that have taken place in the ship-building industry during the past couple decades. Harmony of the Seas is an architectural success: easy to find one’s way around, and the dining rooms were partitioned off into separate rooms so that one never had the feeling of being smothered in a crowd. The colors chosen are discrete and remind one of Azamara’s ships after their recent refurbishment. The shower was spacious and enclosed with an arched door – the most effective design I have experienced on any ship; designers have obviously taken into account that Americans (who are the primary target clients) have also become increasingly ‘spacious’. The arrangement leaves room for only a very tiny sink, and washing one’s hands, not to mention the usual morning face wash, results in a lot of water spilt on the floor. Fortunately the floor mat and towels are changed twice a day, so never mind. Restaurants Good, varied food in both the free restaurants and the special restaurants, which, by the way, are quickly fully booked. Our cruise was for only two weeks – if we had chosen a back-to-back arrangement and stayed on board four to five weeks, we would absolutely have longed for a break and a change of dining fare. Quick and efficient service in the self-service restaurant on the fifteenth level. The main dining room that rises three levels tall had random, slow and frequently unenthusiastic service; there was an apparent lack of effective management, because the staff did their best but was unfortunately somewhat inexperienced. The same might be said of the cabin attendants. A couple times we had to remind them that; “Yes, we would like to have our towels changed today, too”. Internet Although the company strongly profiles its VOOM package as the fastest Wi-Fi at sea, it was nevertheless as deplorable as that found on any other cruise ship. During peak Facebook-checking hours, one can simply give up. Five minutes to connect to a website is not what I would call voom! Otherwise, it was the usual routine: continual error messages, flashes of lost connectivity or no contact at all. Harmony brags about its lightning Internet access, but when you distribute it among five thousand passengers, it amounts to woefully little per person. As Elite class members on board both Azamara and Celebrity, we get free Internet time, but on RCCL we got only one day each. We thought maybe access would be better early in the morning or late in the evening, but no – people seem to lie in bed and surf the Internet. The best time to connect w s actually during mealtimes. This brings us to Royal Carribean’s own app, which is supposed to display the program for the day, the meal menus and shows, plus give you an opportunity to book what your heart desires. Royal iQ has gotten more than its share of awful ratings in Google Play and iTunes, and rightly so. It is slow, poor and lacks a lot of information; it is difficult to book events, lacking confirmation of bookings and double-bookings happened. The app is free and can be downloaded only to phones; it does not work on tablets. Booking of activities The information on TV was somewhat better and not as slow as what we have frequently experienced on Azamara and Celebrity. Unfortunately, one could not book via TV here because RCCL assumed that passengers use the telephone app or one of the deployed app boxes on board. The TV system was spoilt by junk mail; it is irritating that a system that is not particularly fast to start with has to be burdened with a large number of unnecessary messages that continually have to be deleted. Naturally, the TV system crashed from time to time, so it became extra difficult to check restaurant bookings; but strangely enough, it seemed that the advertisements always came through unscathed. All in all, the two or three important messages we got during the trip drowned in the spam soup. The idea is that all bookings of restaurants, shows and other activities are to be done on the app-tablets that are deployed throughout the ship. This would naturally have been done if only they were in working order, but they are unfortunately just as poor as the telephone app. The resulting scenario was that people were eager to try out the new tool for the first couple days, but as they gradually became frustrated with how poorly they worked, interest waned – and after a few days, the tablets simply stood there, abandoned and unloved. So, to book activities or a restaurant table, the easiest solution was to visit the attraction during opening hours and order from a living, breathing person; this worked fairly well, but there were times when one had to wait in a queue. We tried calling to place reservations; the main restaurant answered the telephone, the others did not. By good fortune, the invoicing system worked perfectly; there was never an error in charging our sea pass for drinks, etc. At the same time, one might question why they make the Diamond benefits system so complicated; the rules must have been written by lawyers who got paid by the hour. In some venues, we had to sign for free cappuccinos; in other places, we did not; we do not know why. Some of the staff did not know what was included, and this naturally led to unnecessary questions and (more or less helpful) answers. Facilities As might be expected, there were a lot of enjoyable activities, stage shows, zip-line (do it two or three times in a row), a nice pipe (slide) spanning 10 decks (well worth doing several times – not only a child thing), water slides, pools and jacuzzies; no crowding, no cramped spaces. Good programs, professionally carried out, and a good distribution of restaurants and activities across the different deck levels. Flushing of the toilet led a life of its own; it had a vacuum system with the usual warnings not to throw anything at all into the toilet that had not first been eaten. Frequently the flushing began when one pressed the button, but just as often, the mechanism seemed to wait – it paused a few seconds after the button was pressed, even up to a minute or two before the flushing was triggered. This prolonged one’s stay in the toilet while waiting to see that one’s dirty deed would be flushed away – it is not something one wants to expose other users to. Fortunately the vacuum flushing worked throughout the entire trip, so people undoubtedly deposited only authorized material in the toilets. But the strange pauses that the system took remained a mystery – could it be that the flushing system was manufactured by the same company that designed the Internet system on board? One of the pleasures of crossing the Atlantic is that you have to turn your clock back an hour; six times. People at sea are of course accustomed to this phenomenon and have an almost religious reverence for the correct time. On all other ships, we have always been informed when we needed to adjust the time on our watches; Harmony failed to do this. We were not informed, and our watches, the TV clock and the clocks around the ship showed three different times – there is no excuse for this. On Cruise Critic, there were many complaints about the personnel not being pleasant, kind or helpful. We are happy to say that this was not our experience. Everyone we encountered on board did everything they could to make our trip as pleasant as possible. In particular, the service provided by the staff of the self-service restaurant, the Windjammer, was superior. So I really do not know the reason for the criticism of the personnel; it is possible, of course, that the management of Harmony read earlier criticism and took measures to improve the staff’s attitude. It may also be that we were met by a new and refreshed staff; we noticed that after two weeks at sea there were certain crew members who perhaps began to get bored and were not as service-minded as one might wish. In general, this was a very successful cruise. However, those of us who prefer tours where there are less families with children will probably return to Celebrity’s newer ships. Read Less
Sail Date: October 2016
Over half the passengers were Diamond and above.. Although they opened most bars and restaurants for drinks and coffee.. the clubs were sometimes standing room only.. I believe they did the best they could. In the dining room it seemed ... Read More
Over half the passengers were Diamond and above.. Although they opened most bars and restaurants for drinks and coffee.. the clubs were sometimes standing room only.. I believe they did the best they could. In the dining room it seemed you could not get food delivered to the table hot .. unfortunately service was not up to par. It was obvious that the dining room was not running well for some reason.. Therefore, the Windjammer buffet was crowded as people found that they had better food and service there.. not to mention you could actually look out and see the ocean .. Harmony is great for family cruising or taking the grandchildren along.. plenty to do.. We missed the intimate smaller ship atmosphere because it was harder to meet other cruisers. Just a note for anyone that cares.. there is no chapel, no library, and no lounge at the top of the ship where you can have a drink and look out to sea. Read Less
Harmony of the Seas Ratings
Category Editor Member
Cabins 4.5 4.6
Dining 4.0 4.1
Entertainment 5.0 4.4
Public Rooms 4.0 4.4
Fitness Recreation 4.0 4.3
Family 5.0 4.3
Enrichment 2.5 3.9
Service 3.0 4.3
Value For Money 4.0 3.9

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