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Sail Date: July 2019
We so enjoyed our “Civil War” cruise on the Duchess that we booked this trip “In the Footsteps of Mark Twain”. Two days before departure we were told due to the high waters the trip was changed -every port was different except the ... Read More
We so enjoyed our “Civil War” cruise on the Duchess that we booked this trip “In the Footsteps of Mark Twain”. Two days before departure we were told due to the high waters the trip was changed -every port was different except the starting point of St Louis. The Queen is much larger and the room we had chosen #502 was in the front of the ship-nice & roomy but so noisy we could not stay. The smokestack was laying on the deck so the boat could clear the bridges. A gigantic noisy exhaust fan was constantly running all right by the bedroom window. We moved to a lovely room in the middle of the boat #514 and were given a refund as a voucher for use on a future cruise in addition to shipboard credit. The staff is wonderful and could not have been nicer to us. However, the itinerary is rather boring, not much to see. The dinners have been a disappointment-the buffets at breakfast and lunch are nice as are the Front Porch snack options-a soft serve machine with toppings, cookies, coffee machine and popcorn.There is a small pool and Fitness Center. We are enjoying the lectures and the music/entertainment staff are good. The boat is very cold so bring a warm jacket and long sleeves. If I travel again I will stay with the smaller ship. If on this boat remember to choose a room in the center not in the front or back as both are extremely noisy. Also be aware that dining times are assigned -either too early or too late for us-5:45 or 7:45. Read Less
Sail Date: April 2019
Entire boat was reserved for Road Scholar members for this cruise. Instead of the standard one day stay in New Orleans with tours, Road Scholar had two before boarding. The food and service was outstanding, either in the Main Dining ... Read More
Entire boat was reserved for Road Scholar members for this cruise. Instead of the standard one day stay in New Orleans with tours, Road Scholar had two before boarding. The food and service was outstanding, either in the Main Dining Room with a very good selections or in the Grill Room/Terrace buffet. Most of us chose the Main Dining Room for dinner, wine and beer is included with dinner. and the Grill Room for breakfast and lunch. Weather was good enough for enjoying the meals on the open terrace. Cabins are very comfortable and there are suites with separate sitting area, even two story suites with seating below and sleeping area up the stairs. Lectures and tours are included, with experienced and enthusiastic guides. Free Hop on/off busses are at every port. There was good entertainment with a four piece band and three singers performing every night. Music in the Lounge during the cocktail hour and after the show. Read Less
2 Helpful Votes
Sail Date: April 2019
This cruise was chosen by a neighbor in my community, Sun City Palm Desert California, who organizes group trips. I was fortunate to be invited to join the group, and because I was cruising without my husband (who stayed at home with our ... Read More
This cruise was chosen by a neighbor in my community, Sun City Palm Desert California, who organizes group trips. I was fortunate to be invited to join the group, and because I was cruising without my husband (who stayed at home with our dog), I was paired with a roommate who is also a neighbor in our community. There were 34 people in our group. The cruise we were on is the Lower Mississippi departing from Memphis and terminating in New Orleans with stops in Helena, Arkansas; Vicksburg, and Natchez, Mississippi; Baton Rouge, St. Francisville, and Nottoway Plantation, Louisiana. However, because the Mississippi is flooding at this time, our itinerary was altered extensively. There were no complaints about this that I heard, and myself and everyone I talked to enjoyed every day. We spent the first night in Memphis at the Peabody Hotel; this overnight is part of the cruise package. The hotel is old, charming, and delightful especially if you are able to see the ducks paraded through the lobby and into the fountain. They stay all day and then are paraded back to their quarters on the roof of the hotel in the evening. The next morning, we were bused to Graceland for the Elvis Experience. This is an additional “Premium Tour” offered by the American Queen Steamboat Company. I highly recommend doing this tour; it is a must for anyone who ever enjoyed an Elvis song. Due to the flooding, our boat could not dock and depart from Memphis, so we were bused to Greenville, Mississippi, for our departure. This was about a two-hour bus ride. That evening, we boarded our boat, American Duchesse, and enjoyed dinner in the main dining room. The menu there is extensive, dining is leisurely and the food is delicious. Alternatives to the main dining room are a buffet for breakfast and lunch serviced in a bar called the River Club at the rear of the boat, and snacks and beverages available 24/7 in a little room called Perks at the front of the boat. Room service is also offered, but I didn’t have a need for it. The buffet meals in the River Club are outstanding and are perfect when you want a quick meal. Also, you can eat outside on the rear deck if you eat at the River Club. Fruit, soft serve ice cream, popcorn, sandwiches, cookies, pastries and all kinds of beverages are offered in Perks. You literally cannot go hungry on this boat, and the food is wonderful. Actually, we spent two nights in Greenville, then Vicksburg, Mississippi; Vidalia, Baton Rouge, New Roads, Louisiana; and the last day of our cruise was spent cruising the Mississippi between Baton Rouge and New Orleans. Buses meet the boat at every stop offering what is called Hop On Hop Off tours of that particular area’s highlights. This service is included in the cost of the cruise. There are Premium Tours offered at every stop that seemed to range between $79-$129. These are exceptional tours and well worth the additional cost. Some are half-day and some are full-day. My roommate and I had a veranda room which I took full advantage of. Nothing beats sitting on the veranda and watching the world go by. There are areas for doing this all over the boat in the front, in the back and on the very top of the boat called the sun roof. Highlights of this cruise for me were the meals, the historian who offered talks everyday about the Mississippi, the Mark Twain impersonator who performed twice, the visit to Graceland, the visit to BB King’s Museum and Bar, many beautiful sights offered by the Hop On Hop Off buses tours, and especially the Premium Tour to Angola Louisiana State Penitentiary. This last item may sound strange, but be assured it is an uplifting and eye-opening experience. Most of all, though, I enjoyed just being on the boat. The cruise staff are friendly, helpful, outgoing and accommodating. That includes the Captain, officers, pursers, performers, tour guides, bus drivers, dining staff and cleaning staff. We all got to be family for the brief week that we were together. You could do this cruise all by yourself and not be alone, or you can have all the privacy you want. The bottom line, I guess, is would I do this or any cruise on the American Queen Steamboat again; you bet I would. Read Less
7 Helpful Votes
Sail Date: November 2018
We chose this in order to see the Southern states of USA .We are experienced cruisers .The moment we set foot on this boat we knew it was not going to be very good.The boat smells musty and damp .When we were shoen the cabin I wanted to ... Read More
We chose this in order to see the Southern states of USA .We are experienced cruisers .The moment we set foot on this boat we knew it was not going to be very good.The boat smells musty and damp .When we were shoen the cabin I wanted to leave .We had Suite 509 .It was shabby,depressing ,dark and poorly equipped .We tried to change but the boat was full . The experience in the dining room the first evening confirmed our thoughts .The maitred Oscar told us we had assigned seating on a big table when in fact we had booked a table for two .He insisted we hadn’t and said that there was nothing he could do and suggested we changed to early dinner to get a table for two .We went to the pursers desk,complained and amazingly a table for two appeared .The dining experience was poor .Poor quality food,poorly presented,always cold the worst we have experienced in 25 years of cruising on all kinds of boats and ships .Information on disembarking was incorrect and cost us 20 dollars for a transfer to a hotel we didn’t want when we were told there were no taxis allowed in the port on that day .This was utter rubbish as we saw lots of people getting taxis from the port .A very expensive,disappointing experience .We do not recommend it .Better to drive the route and stay in some of the amazing plantation houses . Read Less
Sail Date: August 2018
there was a credit of $800.00 from a previous sailing with the American Queen Steamboat company. We wanted to try the American Queen - the biggest of the 3 ships in the American Steamboat co. We were waiting for the last minute deal ... Read More
there was a credit of $800.00 from a previous sailing with the American Queen Steamboat company. We wanted to try the American Queen - the biggest of the 3 ships in the American Steamboat co. We were waiting for the last minute deal , we found this cruise in a very short notice of departure. the ship was built in 1995 - a paddle wheeler, the steamboat built back to the Victorian history of the 1900 -including the furniture in the cabin, the theatre, dining room, lounges. entertainment -done by the ship's own members -dancers & singers, world-class musicians - organized by the Steamboat Syncopators -playing trumpet ,bass, drums ,.piano,saxophone,clarinet , flute & trombone. and also outside guests performance - Dante Vaudeville -magic show,Lainie Gulliksen -Siren Songs celebrating the Sirens of Broadway,Pop, & Opera , also the ship's own musician entertainers During the day there were River Chat ,Movie Matinee ,Bingo dinner - on the J.M. White Dining Room -we were on the 5.15pm early seating food was good service were great there was a land tour -on the ship's Hop on Hop Off busesto visit many Plantation , resorts ,museum churches. there was hardly any children Read Less
1 Helpful Vote
Sail Date: August 2018
we cruise in the Mississippi River starting from New Orleans Louisiana to Memphis TN withthe American Queen .Every day we stopped in 1 town, Nottoway Plantation in Nottoway,visting -the White castle completed in 1859 -64 rooms, then St. ... Read More
we cruise in the Mississippi River starting from New Orleans Louisiana to Memphis TN withthe American Queen .Every day we stopped in 1 town, Nottoway Plantation in Nottoway,visting -the White castle completed in 1859 -64 rooms, then St. Francisville ,St. Louisana-the plethora of beautiful & charming antebellum period homes & architecture.then Natchez,Mississippi -charming river town first inhibited by Natchez Indians & French explorers,Vicksburg,Mississippi -Jesse Brent Lower Mississippi River Museum,Greenville-HistoricDowntown Greenville Mississippi -Greenville History Museum, Hebrew Union Temple Museum,lastly in Memphis- Graceland-visiting Elvis Presley Mansion , airplane , gift shops& various museum - mostly using The American Queen Hop On & Hop Off buses. In the boat there is a life show every evening - musical band with the American Queen steamboat company, Steamboat Syncoptors -celebration of 50's - 80's pop music in a variety of styles,Memphis Soul & Blue Singer -Queen Ann Hines, Alaskan Boy -Alex Bernhardt sings his favourite songs, Southern Style starring Bobby DurhamDante -sleightof hand magic show, Lainie Gulliksen -Siren Songs -of broadway Pop & Opera etc.The food -lots of variety including Lobster tail - 7 ozs. Read Less
1 Helpful Vote
Sail Date: July 2018
The trip was recommended to us by a longtime friend and we wanted a paddle boat experience. The trip was was a very enjoyable experience. The evening shows were super with some very talented performers. The food was above our general ... Read More
The trip was recommended to us by a longtime friend and we wanted a paddle boat experience. The trip was was a very enjoyable experience. The evening shows were super with some very talented performers. The food was above our general expectations. We have sailed many times on river boats and ocean liners and this was an easy match to our other cruises. There were very interesting and informative lectures throughout the trip. The entire staff was friendly and helpful, they made the trip special. We will be going on other cruises with American Queen Cruise Line in the future. The American Queen is a beautiful ship and well kept. It is very comfortable The officers of the American Queen are very friendly and managed the ship very well., But the exception is that this trip is not for everyone if you want Diamond International and a ship that contains a casino this is not a cruise line for you. Read Less
4 Helpful Votes
Sail Date: July 2018
Engine noise and vibration in our cabin and on the aft dining deck were bad. We had several equipment failures, delays getting off the boat in several ports and having to miss one port totally. Our tie-up in Hannibal was on the wrong side ... Read More
Engine noise and vibration in our cabin and on the aft dining deck were bad. We had several equipment failures, delays getting off the boat in several ports and having to miss one port totally. Our tie-up in Hannibal was on the wrong side of the river as the American Queen got the better spot, really? Otherwise we could have walked right off and into town, one of the few ports whee the walk is so short and easy. This was totally bogus. Dining waitstaff was way below par, you can get better service and professionalism in Denny's. They seemed untrained and unhappy; perhaps overworked? After a few days their coats and cuffs had food stains all over them, ugh! Food was nothing special, sometimes lukewarm or cold. Never asked "how is everything" had to ask for another roll or condiments for baked potato. Entertainment was pretty good for the first two weeks then the Cruise Director and his two assistants (also entertainers) left and were replaced by one "Assistant Cruise Director" who was a big disappointment. Things continued downhill from there. The dining service, the entertainment and the noise and vibration plus being late off the boat, or not off at all made this a poor cruise for what could have been all very good to excellent category reviews. For example the Hop-on Hop-off buses and local guides were all very good or excellent but but being late, or at bad tie-ups lowered the rating. If you chose a similar cruise get a forward cabin, on deck 3 and go down river. But first, check more reviews for a more professional and happy dining waitstaff. Read Less
1 Helpful Vote
Sail Date: June 2018
We both wanted to see a part of the United States that we hadn't seen before and a steamboat tour seemed the best idea. Although we knew that the weather would be hot and humid, it wasn't that terrible and most of the places were ... Read More
We both wanted to see a part of the United States that we hadn't seen before and a steamboat tour seemed the best idea. Although we knew that the weather would be hot and humid, it wasn't that terrible and most of the places were air conditioned. We spent an additional night in Memphis at the start of the cruise. Embarkation was smooth because of early check in the day before. We went on this cruise with long time friends who also thought this was one of the best cruises they had been on too. While the cabins are small, there is so much to do that you don't spend much time in your cabin. I can't say enough about the entertainment, especially the Ensemble. We went to see them each time and loved the way their voices blended together and they were in sync with their choreography. They seemed to really enjoy each other and what they were doing. Especially enjoyed watching Hannah interact with passengers. Liz in the dining room made the meals for us. She was so personable and remembered everything we told her about ourselves. We enjoyed all of our meals on the boat. While some of the ports seemed depressed, the sites that we saw on our hop on hop off buses were great. We went on the post cruise too in New Orleans and found it was well worth the money. We especially liked the World War II museum. I had not initially been planning on going there but was so glad I did. I think everyone should see this museum. Read Less
2 Helpful Votes
Sail Date: February 2018
8 night 'big band' round trip from New Orleans to Vicksburg.Feb March 2018. If you like nostalgia and an unusual cruise, this is great. American Queen is quite new, so good plumbing, but all her features are 19th Century style. ... Read More
8 night 'big band' round trip from New Orleans to Vicksburg.Feb March 2018. If you like nostalgia and an unusual cruise, this is great. American Queen is quite new, so good plumbing, but all her features are 19th Century style. You can watch the river go by in peace and enjoy quality evening meals in the main restaurant. Not quite top menus. I find Southern Creole not to my taste. But there were other choices and the fish was always beautiful. Our dinner service was not great, otherwise 5*. Hop on-hop off bus was excellent and the planning was first class. Maps provided the night before and entrance fees included to a range of historical sites. Not world class sites but well delivered with lots of local enthusiasm. Very hospitable and English language (almost). A lot of 'antebellum' mansions to visit, so worth an evening prepping the US civil war. Little walking needed as the town was usually alongside-Baton Rouge, Natchez, Oak Alley Plantation, or the bus took you the short distance-St Francisville.. Entertainment was varied and good quality. The theatre is a joy, as are the lounges , with antiques (and wifi). I found a book autographed by Mark Twain on the shelves. We particularly liked the 'riverlorian' who gave daily talks on the river and its history. Other cruises go further north so you might get Memphis/Elvis if you wish. We would go again, probably further north next time. Read Less
3 Helpful Votes
Sail Date: December 2017
My Wif on the wanted to do a River Boat cruise. We did one in 1986 on the Mississippi Queen. She was the sister boat to the American Queen and Delta Queen. We had a great time but the average age was at least 70 plus. But we still had a ... Read More
My Wif on the wanted to do a River Boat cruise. We did one in 1986 on the Mississippi Queen. She was the sister boat to the American Queen and Delta Queen. We had a great time but the average age was at least 70 plus. But we still had a great time. We are now retired so we fit right in with all the senior citizen. The cruise started in Memphis and you could start your day with a tour of Graceland and other Memphis Stops. We were dropped off at 3 to board. We went to our cabin which was a suite on the 5th deck and our Luggage was on our bed. We unpacked and headed down for our departure party. The next morning we approached Greenville Tenn. It was very foggy and rainy, the captain navigated the narrow channel and got us landed, However the fog and drizzle was getting worse. he announced we were leaving early and had cancelled the days tour, Most all stayed aboard to meet new friends and explore the boat, Meals are served in either the main dining room with 2 seatings. The other restaurant was the Front Porch up front on Deck 3. The Main dining room is deck one as well as the theatre. The Pursers desk, gift shop, the Mark Twain lounge, the Men's parlour and the Ladies parlour are on deck 2. Cabins are on decks 2 - 5., We also s Very highly topped in Natches and Vicksburg. a tour of the battle ground was offered. We also stopped at a plantation called Nottoway.very heavily decorated for Christmas. We saw a dance demo then had dancing for the passengers, As we left to go back to the boat, they lit a bonfire on the levy. We were a day early. we saw more bonfires on the levees Christmas Eve. We spent the night and left the next afternoon, We arrived in New Orleans on Christmas Day about 1, They had a great Christmas Day buffet. They had a church Service Sunday morning and Christmas morning, There was lots to do, Talks about the river, tours of the pilot house and engine room. You were right down with the engines. The engineer on duty would come over and answer questions and you could watch the engines turn the paddle wheel. The entertainment was very good with lots of music provided, The crew was very friendly and all would speak as they passed, the entertainers did likewise and mingled with the passengers. At the end of the cruise we had a tour of New Orleans and saw everything from Bourbon and Royal and Canal Street. Also saw the Trolleys that we had passes to ride. We spent two nights at the Intercontinental Hotel. Very up scale we got vouchers for one of the Brennan's Restaurants and breakfast vouchers, Some guests stayed at the main Hilton. The cruise is slow paced. we traveled at about 15 mph as we were going down stream. There were a few passengers younger than 40 but not many. Most are 70 plus. They had golf carts to take people up the levee to the tour buses that follow the boat, If you haven't tried a river boat cruise, try the American Queen. Read Less
8 Helpful Votes
Sail Date: July 2017
I always wanted to travel on a paddlewheeler and chose going on upper Mississippi since I was very familiar with all the ports on other cruises offered. Unfortunately rains had caused very high water and the itinerary was changed ... Read More
I always wanted to travel on a paddlewheeler and chose going on upper Mississippi since I was very familiar with all the ports on other cruises offered. Unfortunately rains had caused very high water and the itinerary was changed completely. This would not have been a problem but the company seemed very ill-prepared to make quick alternative plans. In Chester, IL there were only 4 stops with only 2 being of interest. It was obvious some of the local guides were not prepared for our visit. One read from a script and couldn't even tell us the population of the city. I had requested early dining because of medication that I take when I booked the cruise almost a year in advance, but was told I would have to be on a wait list but because it was medical I would be changed. When I received the documents I was still assigned late dining and called immediately, was told I had to change on the boat, but that was not successful nor was there any attempt to accommodate my request. We tried the buffet a couple of nights then tried going 15 minutes after early seating to get any seats open. That worked fairly well. Cabin was very nice, but a small refrigerator would have made it perfect. Entertainment was sensational for such a small cast. They were very professional, talented, and had something to appeal to a variety of musical tastes. The boat was beautiful and the furnishings transported us back in time. The Twain lectures were excellent and so informative. I learned so much from the Riverlorian, too. All but two wait staff were superb and really made the meals special. The cruise was enjoyable, but the company's response to the change was extremely disappointing. The quick change in our departure city resulted in a huge drain from our Southwest points. It remains to be seen what AQSC will compensate. I felt the modest voucher provided for another cruise was almost like a slap in the face as a customer. My husband and I each received $369.90!! This is after spending almost $8,000 a year in advance, then visiting only 1 original itinerary port. Really....90¢! We weren't even worth a 10¢ round up to $370! When one chooses to river cruise whether it be in the U.S. or Europe one must be prepared for changes. Mother Nature can't be controlled. However, for a company using rivers for its livelihood AQSC does not seem to have alternate plans in place, nor do they seem to appreciate the inconvenience, disappointment, and additional costs that customers must experience. Read Less
9 Helpful Votes
Sail Date: July 2017
We chose a destination with cool weather and new scenery. North Texas summers are hot, oppressively hot. We had not traveled often enough in Washington and Oregon. This cruise not only gave an opportunity to see these states but also ... Read More
We chose a destination with cool weather and new scenery. North Texas summers are hot, oppressively hot. We had not traveled often enough in Washington and Oregon. This cruise not only gave an opportunity to see these states but also the beautiful Columbia River Gorge and the scenic mountains; Mt. Hood, Mt. St. Helens, and Mt. Adams. The river is a vista of ever-changing mountainous scenery. We went thru 8 or 9 locks (from sea leve to about 800 feet elevation at Lewiston, Idaho.) Our first day in Astoria, Oregon, was cool enough that I was concerned with not bringing enough warm clothing. The entire trip the morning weather was excellent and as we got further from the coast the afternoon weather got warmer. So if you are looking for a morning shiver with your cup of coffee during July and August, here is the trip. The food, the service, the accommodations, the entertainment, the crowd (over 70) was great. No kids, no drunks, just plain ordinary seniors, dignified, mostly well-traveled and polite. The staff & crew were well trained, very professional and would go out of their way to be friendly. Our first cruise was on the 'old Delta Queen' many years ago and this riverboat cruise was just as memorable as our first. Read Less
4 Helpful Votes
Sail Date: June 2017
This was our first American river boat cruise. We have done Europe and Russia. We were very pleased with the boat and the cruise overall. We left from Spokane where we did a pre-cruise tour of the city and then went by bus to Richland ... Read More
This was our first American river boat cruise. We have done Europe and Russia. We were very pleased with the boat and the cruise overall. We left from Spokane where we did a pre-cruise tour of the city and then went by bus to Richland where we embarked. The cruise was to be from the Snake River to the Columbia River ending in Vancouver, WA. However, due to excessive rains and flooding, the Snake River portion was not possible, so we started in Richland, WA. Despite this disappointment, it was a wonderful cruise. The very pleasant and attentive staff, comfortable and clean cabin and excellent meals made it a thoroughly enjoyable experience. THe entertainment was top-notch for such a small boat. We had a large cabin with a private verandah, which was so pleasant. We would highly recommend this cruise and this company. In fact, we just booked a future cruise while on board. Read Less
9 Helpful Votes
Sail Date: April 2017
I chose this cruise for two reasons 1) I had traveled on the American Queen and had a great time and 2) the Snake and Columbia Rivers were places I wanted to explore. That being said, one must be philosophical about river travel. This ... Read More
I chose this cruise for two reasons 1) I had traveled on the American Queen and had a great time and 2) the Snake and Columbia Rivers were places I wanted to explore. That being said, one must be philosophical about river travel. This spring the water in the Snake has been too high for some weeks. Unfortunately, mine was one of those weeks. So two of the reasons I signed up for the tour, the Snake River and the Dalles were cancelled. However, this cruise still gets 5 stars because everything that is the control of the on board staff and crew is perfect! The food, the service, the boat, the entertainment cannot be topped. Our Riverlorian, Laurence, was outstanding. The entertainment crew was top notch. In the evenings when I should have been watching the river go by, I was enjoying the entertainment at both ends of the boat. There are not enough superlative words to describe the level of talent on the Empress. The size of the boat is perfect.It is smaller than the AQ but so intimate. After two or three days the crew knows your name, and you have made friends with folks from all over. A few tips:1) If you are traveling with a friend and sharing a room, see if you can get a room where the beds are perpendicular to each other. If I had known this was option I would have requested it as the rooms are very small for two people to move around in. 2) For those of us mechanically challenged, a card in near the shower with instructions as to how to operate it would have been very helpful. 3) Get to know the deck crew. I was lucky to have met Terry. From him I learned that to see one of the best river lock/dam systems anywhere in the world, the John Day, I would need to be at the bow of the boat at 3am. He arranged a wake up call and I was there with a few other hearty folks. It was amazing! 4) Get a bike at the ports where you can bike along the river. 5) On a rainy day, get the art brochure from the pursers office and take yourself on a tour of the art on the boat. It is really nice stuff. Shore Excursions and Ports of Call: One suggestion for the AQ company, is for more time in Astoria. One day was not nearly enough. We spent two days in a smaller port where there was much less to see. Would I go again? YES but only if I could be sure that I would be able to be on the Snake River and see the Dalles. Time of year might make a difference and I would check on that before I booked. I embarked in Spokane a lovely city, with a fine book store with craft shop attached. Loved the Davenport Hotel. I disembarked in Portland. Both processes went smoothly. Read Less
9 Helpful Votes
Sail Date: March 2017
We picked this cruise because it had a swing dance band. The band members were each outstanding musicians and wonderful to listen to, but this was not a dancers band. Some songs went 8 minutes or were jazz pieces that were hard to dance ... Read More
We picked this cruise because it had a swing dance band. The band members were each outstanding musicians and wonderful to listen to, but this was not a dancers band. Some songs went 8 minutes or were jazz pieces that were hard to dance to. The floor was crowded for the one waltz played-but they never played another waltz that night. It was crowded for danceable swing numbers-but band played far too few. Far better to have a good DJ with a play list of popular dance tunes. What was good: The food-variety, quality, portions, presentations all excellent. The cafe is open 24/7 which is wonderful for early birds and night owls alike. The dining room is noisy. The entertainment was mixed. All musicians were excellent. Phil plays piano well, but has long stories that were largely uninteresting and a very poor voice. There was nothing opposite him-which was most unfortunate-but I state the scheduling was poor on this ship. The shipboard dancers and singers were outstanding. My favorite was the Broadway Show tunes and dances. Costuming stunning and amazing! Needed: More dance hosts. With an elderly crowd of 2 women who wanted to dance for every man, line dancing lessons should have been offered on a dance cruise. I am a college dance instructor-who offered to teach line dance for free. They gave me my choice of a poor floor or poor times at the show lounge-missing some shore time. The scheduling on this ship was rather poor and unresponsive to the passengers needs. My group of 13 wanted to dance every night. Dancing was put on from 9:30-10:30 pm. and only 2/3 (at first only 1/2) the dance floor was opened up for dancing. One man changed the concert venue to a dance floor-it took him a full hour to do this. If 5 organized men-could have been done in under 10 minutes with far more dance time-even if to canned music. This is a great cruise for those over 75 years old. At 64, I am sooooo glad I did not try to take this cruise earlier in my life-wished I waited another 10 years. Everything happens slowly in this part of the world. They talk slow, react slow, move slow, do everything slowly. Also Internet is not always available-was down 14 hours one day, and you must constantly reboot and start over. Too few activities, no fitness activities-with a fitness center that consists of a couple exercize bikes and weights. The pool is small, laundry room inadequate for needs-but it is free which is delightful. Read Less
6 Helpful Votes
Sail Date: February 2017
We chose this trip because it was a Big Band Cruise on the Mississippi. We were also very interested in the stay in New Orleans and in the tours that were offered at the various ports. The ship itself was very attractive and ... Read More
We chose this trip because it was a Big Band Cruise on the Mississippi. We were also very interested in the stay in New Orleans and in the tours that were offered at the various ports. The ship itself was very attractive and comfortable.The furnishings in the public areas were authentic period pieces and some of the most interesting I have ever seen. I cannot review this trip without mentioning the incredible crew. Both the ship's crew and the touring company staff were extremely friendly and most helpful throughout the trip. Both went out of their way to do everything they could make our stay memorable! Highlights: The two that stand out for us on this trip were the entertainment and tours. The entertainers were Broadway level performers who provided spectacular shows every evening. The Big Band music is some of the best we ever experienced! The second were the shore excursions. During the orientation it was mentioned that they were rated #1 in the World in Cruise Tours. I understood immediately why they received that distinction. They were extremely well organized and we were provided with some of the most knowledgeable and interesting guides we had ever met on any trip that we have taken in the US or abroad. When the tour was completed, we felt that we had truly experienced the culture and character of that area. My husband and I can’t wait until we can board the American Queen again to experience more of our great country. We are hoping next to take a trip on the American Queen Empress which sails in the Northwest. Lots more great tours to take! Thank you American Queen and Shore Excursions for providing us with a trip long remembered! Read Less
17 Helpful Votes
Sail Date: February 2017
My husband expressed interest in a Mississippe River cruise. I booked immedately on a last minute so price was what drew me however, will definitely book again. It's a wonderful cruise. The food is excellent...a great menu ... Read More
My husband expressed interest in a Mississippe River cruise. I booked immedately on a last minute so price was what drew me however, will definitely book again. It's a wonderful cruise. The food is excellent...a great menu selection for all meals. Excellent wines are served at dinner. There are treats all over the boat ... popcorn, cookies, scones, specialty coffee and iced tea. Can;t name everything They have baked delightful gluten free desserts and scones for me. The service is excellent. The beds very comfortable. The entertainment is wonderful. The music is everywhere. The staff are so very friendly and they remember everything from one day to the next. The decor is so elegant. The Mark Twain room has fabulous furnishings with soft music playing all the time and the ladies parlour is bright and cheerful with gorgeous comfortable chairs and sittees. A wonderful place for sitting quietly reading. Highly recommend this cruise. Read Less
7 Helpful Votes
Sail Date: December 2016
This cruise was OK, but not as good as other cruises I have been on. Rooms were small and needed clocks. Would have preferred open dinner seating rather than assigned seats. Riverlorian was interesting, but day time activities for those ... Read More
This cruise was OK, but not as good as other cruises I have been on. Rooms were small and needed clocks. Would have preferred open dinner seating rather than assigned seats. Riverlorian was interesting, but day time activities for those not on special excursions were substandard. Being on the Mississippi River was interesting, but I would have preferred traveling during the daytime so that I could SEE the shore sites along the river. Most of our travel was at night. Hop off and on bus tours were excellent and it was such a convenience to have such prompt busses. The narrations in the mornings were terrific. We did miss the Christmas market at Rosalie Manor since we didn't know it folded up at one. The Christmas market at Nottaway was really nice, however. Our dissappointment was on the second day at Nottaway when there really was NOTHING to do on the second as we took the house tour on the first day. Read Less
6 Helpful Votes
Sail Date: October 2016
A wonderful look at America's heartland on a beautiful steamboat! Food is excellent - the grilled salmon was moist, and the bread pudding with whiskey sauce a real treat! The cabins are clean, and chocolates on one's bedtime ... Read More
A wonderful look at America's heartland on a beautiful steamboat! Food is excellent - the grilled salmon was moist, and the bread pudding with whiskey sauce a real treat! The cabins are clean, and chocolates on one's bedtime pillow is a sweet touch. The Hop-on, Hop-off busses transport passengers to amazing historic towns and villages. Tours of historic homes and museums, along with access to local businesses, make each stop a desirable destination. Daily talks by the Riverlorian provide local history and geography; access to a lending library, binoculars, and bicycles provide additional activities. The staff offers top-notch customer service - it is especially helpful that housekeeping, wait staff, and the boat crew are willing to stop and answer questions regarding any aspect of steamboating. Whether socializing on the Front Porch, watching superb talent in the Grand Saloon, or enjoying quiet moments on the deck watching the river and the ever-changing scenery, it's a cruise that creates fun moments and very happy memories. This is my fourth cruise on the American Queen & I wouldn't change a thing!! Read Less
8 Helpful Votes
Sail Date: September 2016
The brochure promised a week on the upper Mississippi in some comfort on a genuine stern-wheel riverboat with evening entertainment from the 50s-60s big band era. It didn't disappoint. Food and service were excellent and our top deck ... Read More
The brochure promised a week on the upper Mississippi in some comfort on a genuine stern-wheel riverboat with evening entertainment from the 50s-60s big band era. It didn't disappoint. Food and service were excellent and our top deck cabin spacious and comfortable. The evening entertainment was of a surprisingly high standard - a group of four talented singers and dancers who featured in shows of a West End/Broadway standard. The promised big band was an eleven piece live band of musicians playing Glen Miller / Duke Ellington style arrangements for dancing or just listening to. They were first class. We cruised from Memphis to St Louis: the river is wide and there is not a lot to see on the banks, but for us the experience of being there was enough. The hop-on hop-off bus service at the riverside towns was efficient and for those with a genuine interest in American history a great help in getting to museums and places of local interest. This a not a trip for those who want to spend time shopping as most of the shopping in the US is now done at 'out of town shopping centres' and the Main Streets are quiet, populated by hairdressers, cafes, second-hand shops etc. We were two Brits doing a trip designed for a mainly American clientel. We didn't enjoy the day trip to Graceland (from Memphis) which we thought had become a tourist theme park - too crowded, expensive and a bit tacky, We complained about having to put hot buffet breakfast food on cold plates - but this seems common in the US and was a small issue. It was a great week and a unique experience. Read Less
10 Helpful Votes
Sail Date: August 2016
My river cruise on the American Queen was one of the best things I've ever done and that's saying a lot after a 35-year airline career! A Mississippi River paddlewheeler has been on my bucket list since the Delta Queen and ... Read More
My river cruise on the American Queen was one of the best things I've ever done and that's saying a lot after a 35-year airline career! A Mississippi River paddlewheeler has been on my bucket list since the Delta Queen and Mississippi Queen (predecessors to the American Queen) had been plying the same waters. The pre-departure day in St. Louis afforded me the opportunity to go up in the Gateway Arch, another check-off on my bucket list, so I was already happy before I even boarded the beautiful American Queen the next afternoon. The AQSC has thought through all of the details and logistics which were carried out without a hitch from bus transfers to and from the boat on both ends to the Hop-on-Hop-off buses which followed us on the road as we cruised the river overnight and were waiting for us each morning at the next port-of-call to take us on the city tour, narrated by knowledgeable locals. The steamboat is beautifully appointed yet comfortable and homey. The bed was one of the most comfortable I've slept in away from home and the full-sized bathroom fixtures were a welcome surprise. My favorite place to eat was the Front Porch Cafe. Looked forward to the oversized cookies and a Coke after my city tours and soft-serve iced cream quickly became a bedtime snack. The meals were delicious and the staff friendly and attentive. In fact, staff throughout the boat was professional, friendly and helpful. Can't wait to plan my next itinerary on another portion of the river with AQSC...soon! Read Less
Sail Date: July 2016
Best trip of our lives! The quality was superb! The staff was of the highest quality as was the food and entertainment. I was shocked by the excellence of everything. From the songs of Michaelyn Obry to Kris who let us off the boat in ... Read More
Best trip of our lives! The quality was superb! The staff was of the highest quality as was the food and entertainment. I was shocked by the excellence of everything. From the songs of Michaelyn Obry to Kris who let us off the boat in such a chipper manner every day, there was no hiccup. Everything was fabulous. American Steamboat has a Hop on Hop off bus meet you at each port to ensure you see the sites. I cannot recommend this company enough! THEY ARE OUTSTANDING! They provided a stay at the Sheraton in Memphis that did not have our rooms ready. To apologize, the steamboat company gave us each $150 shipboard credit. They are a class act. There is nothing more pleasant than lying in an air-conditioned stateroom , watching the shoreline float by. This was our first Steamboat, but now we want to do ALL OFF THEM and use American Steamboat! OUTSTANDING! Read Less
4 Helpful Votes
Sail Date: May 2016
My husband and I sailed from New Orleans to Memphis with the American Queen. We loved the ship, with it's back in history approach to making the experience truly the way it would have been. The ship was filled with antiques, had ... Read More
My husband and I sailed from New Orleans to Memphis with the American Queen. We loved the ship, with it's back in history approach to making the experience truly the way it would have been. The ship was filled with antiques, had lovely small gathering rooms, and very well appointed staterooms although the bathrooms were very 50s. The verandas were wonderful whether you choose to have a private or public space. The shared verandas allowed for your own seating with visiting opportunities with passers-by. The food was well chosen, varied, excellently prepared and presented and tasty. The majority of the staff was very accommodating. The ports we visited included the most beautiful plantation I have ever visited, a town changing and recovering from big business' (Walmart) affects on the Mom and Pops and loss of employers, the music history of Memphis, and the pleasure of just "rolling on the river". We will certainly cruise with American Queen in the future. In fact, we're looking at sailing on the Columbia and Snake Rivers with the American Empress in 2017. Read Less
10 Helpful Votes
Sail Date: May 2016
We did a "American Queen Steamboat Company" Cruise- New Orleans-New Orleans on 5/8/2016. The 8th included the Hyatt Hotel and on the 9th we boarded the Boat. We have been on many cruises both big ships and river cruises, in ... Read More
We did a "American Queen Steamboat Company" Cruise- New Orleans-New Orleans on 5/8/2016. The 8th included the Hyatt Hotel and on the 9th we boarded the Boat. We have been on many cruises both big ships and river cruises, in and out of the USA. This cruise is at the top of the list. The staff goes out of its way to please you. The food is fabulous. You have wine and beer included and they have food out 24/7. They have included tours everyday or you can pay for an upgraded tour. We didn't feel that was necessary for us to do. The boat is done in old Mississippi decor. The rooms are well done, just wish they had a clock in the room. We were in room E208 with a bay window. It was very comfortable and the bay window was big, so our view was always great. With hardly any traffic on the river we left our blinds open all day. I don't care for the balcony rooms on this type of boat because they actually open on the walkway with two chairs and a small table. People are always walking by, but that may not bother some people. As you do get the chance to say hello and meet a lot of passengers. The entertainment is excellent. I give them praise for a great job. Visited May 2016 https://www.tripadvisor.com/ShowUserReviews-g28939-d216633-r376136777-Mississippi_River-Louisiana.html# Read Less
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