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Cruise Ratings
5 Helpful Votes
Sail Date: August 2019
I find all Celebrity ships are excellent in almost every way. This was a back to back cruise from Fort Lauderdale to the Eastern Caribbean and then the next week to the Western Caribbean. I remained in the same balcony cabin, so there ... Read More
I find all Celebrity ships are excellent in almost every way. This was a back to back cruise from Fort Lauderdale to the Eastern Caribbean and then the next week to the Western Caribbean. I remained in the same balcony cabin, so there was no shifting needed. All b2b passengers are required to leave the ship and go through USA customs as the first week ends. It took only a few minutes, and we were back on board. The Equinox had just been through a refit, so everything was new and shiny. The ship is kept in spotless condition for the entire cruise. Room service is outstanding. Your steward knows your name and addresses you that way - how they can remember all of their passengers amazes me. Rooms are tidied immediately after you leave for breakfast. and prepared for the night while you are at dinner. Towels and sheets are changed frequently. The cabins are large and nicely furnished. The shower is good sized, and solid - no floppy shower curtain to contend with. The television is large, and the remote is fairly easy to manage. Your steward will explain it to you if you need help finding programs or your account on line. Dining in the main restaurant offers early and late settings on deck 3, and "any time" dining on deck 4. The menu offers something for everyone, and notes things such as gluten free or sugar free. The "always available" portion of the dinner menu offers my favorite French onion soup, Escargot, and salmon. Enough said! Theater entertainment is shifting toward acrobatics and production numbers several times during a cruise. Other nights feature a comedian or musician or singer. Two shows allow you to enjoy your dinner hour and take in the show either preceding or following. My only bit of concern was the library. The room itself is beautiful and has great lounge chairs and a large number of shelves. The missing part was books! Very few new novels in English could be found. The majority of books were in foreign languages, and had apparently been donated by past passengers. There was no filing system, so you just had to pick up a book and look at a few pages to determine if it was in a language you could read. All lines seem to be letting the idea of a library fade away. And yet you see many passengers reading as they enjoy the pool area or one of the lounges. Bring your own paperbacks if you want to be sure of having something to read. Read Less
4 Helpful Votes
Sail Date: June 2019
Just returned from a fabulous 7 day cruise to Grand Cayman, Roatan-Honduras, Belize and Cozumel. The Caribbean Princess is one of the bigger ones and has just been outfitted with Ocean Medallion. The biggest plus for this is the excellent ... Read More
Just returned from a fabulous 7 day cruise to Grand Cayman, Roatan-Honduras, Belize and Cozumel. The Caribbean Princess is one of the bigger ones and has just been outfitted with Ocean Medallion. The biggest plus for this is the excellent internet service. You can now purchase internet for the entire voyage. It is quick and you don't have to log in and out to save minutes. BUT be sure to purchase on the first day at a greatly reduced price. The ports on this itinerary were excellent - 4 days of non-stop fun. The entertainment on board was fabulous. It was nice to see new shows and entertainers and Princess is really trying to appeal to a younger crowd now with their shows. There was a much younger crown on board than I've previously seen on Princess but there was something for everyone-us slightly older folk and the younger cruisers. I can always count on Princess to deliver a quality experience. Entertainment is one of their specialties with the Voice of the Ocean to culminate a great week of entertainment and game shows/trivia. If there is a choir offered on board, I always join that as it's a great way to meet people. This time you could learn the steel drums and our fellow passengers delivered a really great concert on the final day. Grand Cayman- port is right downtown George Town. I did the tourist things like going to the Tortolla/Rum factory for tastings (very busy place), visiting the town of Hell and going to the Turtle Farm - I really enjoyed them all.Then I bought a brand watch in town - was very grateful for the Princess discount offered to me. Roatan-Honduras-this is a beautiful port made specifically by Carnival Corp. I did a dolphin encounter to Anthony's Key Resort. I loved the small group we had and the fact that our dolphins were in a very beautiful, natural setting. They were very healthy and having so much fun with us. The trainer was excellent. It is only an encounter, not a swim though. Water was lovely and warm. Then back at port, I couldn't resist taking the chair lift to Mahogany Bay beach - a man-made beach resort - I enjoyed the ride so much I did it twice. It costs US$14 at the port or US$12 bought through Princess for unlimited rides. Great views as you are taking the 5min ride and right next to the cruise ship. The beach area is noisy though and appeals to a younger crowd. I was so glad to hear that the port area provides lots of jobs for the locals as this is a very poor island and is an eye opener to see. You need to have compassion for the locals. Belize-the people of Belize are very warm and friendly. I took the tour to the Lamanai ruins. It was the highlight of my trip. You are taken by bus to a boat dock area and taken by speedboat to the Archaeological site of Lamanai deep in the jungle. We did an hour's hike round 4 of the best sites - the Jaguar Temple, the High Temple, the Mask Tempe and the Ball Court. You could climb a staircase they had built to the top of the High Temple - highly recommended - views are amazing. It feels surreal standing on top of a structure that was built over 3000 years ago. Walking trails are uneven so wear good closed toed shoes and it is HOT so bring lots of water. Back at the boat dock we were given a nice lunch of chicken, rice and beans, potato salad and fruit punch - all very welcome after a hot hike. Cozumel-I did a dolphin swim at this port and an encounter with manatees which are sweet, docile creatures. This is a commercial facility that churns out dolphin swims by the thousands each day so, whereas I was glad to fulfill a bucket list item of swimming with dolphins, I enjoyed my gentle encounter at St. Anthony's Key Roatan much more.The port shopping area is teeming with multiple ship loads of people so be aware of the crowds. Overall I chose this itinerary because of the port stops on offer and felt that visiting 4 ports in the 7 days made my trip really good value. Highly recommended. Read Less
5 Helpful Votes
Sail Date: April 2019
My husband has always wanted to do the Panama Canal adventure so upon his retirement, we chose the Panama Canal Cruise. We were told by friends, Princess Cruise Line does this cruise. So, we visited our travel club and booked the 15 day ... Read More
My husband has always wanted to do the Panama Canal adventure so upon his retirement, we chose the Panama Canal Cruise. We were told by friends, Princess Cruise Line does this cruise. So, we visited our travel club and booked the 15 day cruise aboard the Pacific Princess. Little did we know what lay ahead!! Everyday was a neat adventure; never a dull moment even on sea days. So much entertainment it’s hard to choose which one to attend. Our favorite port stop was Huatulco! Mexico! Such a quaint secret on the coast line. This town is what it’s all about. Just big enough to taste the real flavor of Mexican life. The people were so nice even when you didn’t purchase their wares. The food was excellent and the setting at the restaurant we ate at was just breathtaking!! We truly think we will revisit Huatulco!! The cruise even had a choir that practiced on sea days and we performed the last day aboard. Such a fun experience. The food choices were excellent and “ If you couldn’t find enough there, something is wrong with you.” Anything you wanted. All our on shore tours were first class. We are already talking and planning our next cruise!! So until next time; “Happy Sailing”. Read Less
2 Helpful Votes
Sail Date: April 2019
Just completed my ninth cruise overall and my first as a solo cruiser. Was very disappointed at the solo gathering. No one showed up the first gathering. At the the first solo and and single lunch two other people showed up (Roy and ... Read More
Just completed my ninth cruise overall and my first as a solo cruiser. Was very disappointed at the solo gathering. No one showed up the first gathering. At the the first solo and and single lunch two other people showed up (Roy and Sara). Sara was delightful. Never say Roy again. This Asthmatic hated the smoking in the Casino. This is a problem across all Cruise Lines (except Disney (no Casino)). Royal Caribbean is a more laid back atmosphere that Holland America. I believe they are trying to compete with Carnival. The food (in the main dining room) and entertainment is on par with Carnival. If you can afford it, I recommend that you buy the Key package (to get reserved seating section at the shows and the Speciality Dining package. Recommended Shows: The Fine Line (Aqua Show) Headliners: Revoiced Columbus the Musical Was turned off by the hard sell tactics after my massage. Not going to book spa treatments anymore on any future cruises, The beverage packages were a nice feature on Royal Caribbean, I would have liked to have had that on other cruise lines. Bottom Line: If you want a ver casual cruising environment, Royal Caribbean is recommended. If you're looking for something a little more elegant, try a different Cruise Line. Read Less
3 Helpful Votes
Sail Date: April 2019
Our mini suite was nice , but the bathroom was outdated and rusty. Deck chairs were old and dirty. The ship seems to cater to the 70 plus crowd. I did not have a lot of fun on this cruise . If you are under age 60, I would suggest Royal ... Read More
Our mini suite was nice , but the bathroom was outdated and rusty. Deck chairs were old and dirty. The ship seems to cater to the 70 plus crowd. I did not have a lot of fun on this cruise . If you are under age 60, I would suggest Royal Caribbean for a more upbeat lively time and more activities. For the prices of a princess cruise , the rooms should be beautiful as well as the bathrooms . The pool area is small and lacks enough seating I will say the food is excellent and staff very nice . The World Market where the breakfast and lunch buffet is lacks seating during peak times . The elevators are slow at best and you can barely hear the chime if someone is talking . The layout of the ship is confusing. As a passenger , I should not have to walk to the other end of the ship to get to the 15th floor Read Less
6 Helpful Votes
Sail Date: March 2019
This was our 27th cruise, 1st-time Celebrity Cruise. We couldn't have been happier. My husband and I are 52 years old, we have no kids. I love to have options when we travel. On a cruise there is always the option to do nothing, ... Read More
This was our 27th cruise, 1st-time Celebrity Cruise. We couldn't have been happier. My husband and I are 52 years old, we have no kids. I love to have options when we travel. On a cruise there is always the option to do nothing, however, there is not always the option to do everything (except for now!). The Celebrity Edge, aside from the fact that it's absolutely modern and gorgeous, it was so much fun! We were worried about the fun. We had the preconceived notion that this was a company for retirees, people who like it "quiet". This ship had more fun going on than do I dare say it...The Fun ships??!! It did. But there are plenty of quiet spaces as well. Newest movies every night are played at the Rooftop Garden around 10-10:30pm. Multiple Trivia thru-out every single day. Loads of entertainments everywhere, from live singers & bands to the shows in the evening. But my absolute favorite...Silent Disco. Fun for all ages, it's hysterical to watch and a blast to participate in. There is so much going on, it was actually hard to fit it all in. The food was excellent. The 4 main dining rooms were beautiful, try to eat each one if you can, the menus vary slightly per dining room. Le Petite Chef was fun, and delicious, and did I mention fun?? Service was above and beyond, and I'm picky. We had an oceanview room at 200sq ft. and it was very comfortable. 50-55" interactive flat panel TVs on the wall. The beds and pillows were very comfortable. Bottom line we loved it and we booked 2 more future cruises while on board. Hopefully, you'll love it too. Read Less
2 Helpful Votes
Sail Date: March 2019
Everything was incredible!! They make you feel like family and you never want to leave the ship! The food was world class and the service on the ship was otherworldly, the drinks on board were incredible and allowed you to venture into a ... Read More
Everything was incredible!! They make you feel like family and you never want to leave the ship! The food was world class and the service on the ship was otherworldly, the drinks on board were incredible and allowed you to venture into a whole other culture and a whole other world of excitement! It is a wonderful mix of people and every passenger on board was so fun and excited and so sweet to everyone else. The stage shows that they put on our like a broadway musical and the performers can sing with the best of them! They have a full range of things for you to do whether it’s hanging by the 5 pools and jacuzzi’s they have, learning about the many secrets of pirate treasure, world class shopping with incredible deals, or anything else you can think of, there is never ever a dull moment. Everything was so smooth especially with their new medallion you use for everything!! It is the best thing out there!! 100% recommend!!! Read Less
Sail Date: March 2019
they clean your room everyday, Varieties of food, Dining experience is really awesome. service is great, Ice cream bar was great, international cafe, Karaoke bar, fitness room, Art auction, love the idea of formal night and going to a fine ... Read More
they clean your room everyday, Varieties of food, Dining experience is really awesome. service is great, Ice cream bar was great, international cafe, Karaoke bar, fitness room, Art auction, love the idea of formal night and going to a fine dining after having pictures from the photographers and you will your pictures that same day...you can watch live shows everyday with their funny Cruise director & his staff, lots of entertainment and things to do, love all this fun games with the staff especially with the cruise director Matt, foods is great, enough restaurants to choose, great service, smooth sailing and they are organized, i will plan a next cruise this year again and i will convince some of my relatives and friends to join me and my wife for the next cruise before end of 2019, and hoping they will come out a promotion to back up my plan Read Less
3 Helpful Votes
Sail Date: March 2019
Having cruised "Princess" before, I was pretty sure that this would be a great cruise, and at a reasonable cost. I WAS RIGHT. Embarkation/Debarkation fast, and painless. Cabin was just a bit larger than some of the other lines ... Read More
Having cruised "Princess" before, I was pretty sure that this would be a great cruise, and at a reasonable cost. I WAS RIGHT. Embarkation/Debarkation fast, and painless. Cabin was just a bit larger than some of the other lines I've sailed recently. Food was very good, and the buffet was OUTSTANDING. Service in the buffet was very, very good as well. BIG shows were much better than the recent offerings, on some other lines, and the presence of LIVE MUSICIANS was a surprise offering. Crew was great overall, with the only exception the wait staff at my table. They were slow, and always blaming someone else for their lack of service. (Kitchen is slow, etc.,etc.,etc. Food in the dining room was, good, but IMO, nothing exceptional. With the outstanding buffet, and several extra cost restaurants, there is no reason to be anything but pleased with the food offerings aboard this fine ship. Read Less
Sail Date: February 2019
On my bucket list for years and could never convince my past wife to get on a ship and the timing was right. I have read some of the reviews and cannot agree with them as they sailed at a bad time. My cruise was FANTASTIC, the Panama Canal ... Read More
On my bucket list for years and could never convince my past wife to get on a ship and the timing was right. I have read some of the reviews and cannot agree with them as they sailed at a bad time. My cruise was FANTASTIC, the Panama Canal visit was the highlight, on board service was excellent and I never had to wait to be seated. The waiters did not hover over you but watched and knew when attention was required.I was not pressured into buying more drinks than I wanted. Ten days and not a bad meal, food was top notch. The buffet on deck 14 was all anyone could hope for. Housekeeping was above and beyond, I had an ocean view cabin (605) and it was always kept neat and tidy, any time that I left for a walk or a meal, things were tidied up while I was away. There was always something on the go for entertainment and the movies under the stars helped end the evening on a high note.I am giving it some serious consideration for an Alaskan cruise and it if possible definitely be on the Island Princess. Read Less
1 Helpful Vote
Sail Date: February 2019
I was really excited to get back and give Costa Deliziosa a proper review. I am not sure which cruise most folks that have had issues with this cruise sailed on though my experience was completely opposite. So yes I have been on about ... Read More
I was really excited to get back and give Costa Deliziosa a proper review. I am not sure which cruise most folks that have had issues with this cruise sailed on though my experience was completely opposite. So yes I have been on about 10 cruises in The U S and one out of Rome. Also I used to work on a ship (Everyone a large vessel is not a boat. It is a ship) years ago. Pre registration was super easy and the port personnel shared that I was one of the first people he encountered that actually read and filled out all of the needed paperwork before reaching the port. Our ship didn’t leave port until 11 p.m. I showed up around 12:30 p.m. Check In was about 5 minutes. I sat down and waited for my group # to be called. It was called about a 1/2hr after I checked in. On this cruise (Keep in mind this may change) your actual stateroom key is not given to you at check in. It is on your bed in an envelope. I did a quick check of my room, said hello to my stateroom host and went exploring the ship. A tip. Walk around the ship if you arrive early and take pictures of the different decks, spaces and areas. Just about everyone else is at the buffet so you will get some amazing unobstructed pictures. After the pictures I went to the buffet. I was pretty surprised due to the bad reviews. The food was good. There is something for everyone. Obviously yes there was pasta though lots of proteins, salads, cheeses, breads, soups, etc. There is free pizza and hamburgers and fries for lunch each day at the buffet. Yes there is an additional charge if you wanted to partake in a special experience of them at night though it is a larger portion and presented in a meal function vs. self serve. My bags were delivered to my room about 2 hours after I boarded. I did receive a drink package with my room though choose to upgrade it to the highest tier. Honestly there was no need for me to do that because the drink I had for the 10 days was included in my initial package. Oh well Update as of February 2019 (This may have changed by time you are reading this). The Samsara regular cabins only get access to the spa area stairs/elevator, spa rooms (Not included are massages and services). You do not get access to The Samsara Resturant anymore and need to make a reservation like everyone else and pay the extra charge. Samsara Suites do get all of the above privileges along with a drink package minus the massages and services. First thing to do is join Costa Club. It takes seconds and is free. Your new club number may not show up online on your reservation if you get the number after you book the reservation though it will be noted and recognized on board. There are quite a bit of perks along with 50% of the specialty restaurants on board along with discounts on certain drinks, shops and spa. A couple I met are loyal members and receive major discounts on their cruises along with upgrades. Shared it was for sure worth it. The buffet was so good I ate lunch and dinner there everyday except for dinner in the dining room on my first night. I did meet a cool cruise mate the first night and build a friendship for the next few days. I travel by myself and it was nice to have company for a few days. He was on a work trip and left after 4 days. Out of the numerous crew members I encountered only one was a bit grumpy. Came to find out he had a newborn at home and had months left on his current contract. This didn’t give him the excuse not to be “on” though it sort of made sense. He did lighten up a bit as the cruise came to a close. So I had an absolute great time on my first 10 day Costa Cruise. I made friends with a few of the crew members. If you do eat at the buffet do read the hours in the daily guide. For some odd reason the hours changed on the 8th night and create some unhappy moments. I shared with the staff that was simply silly and moved on. I opted to take my bags off the ship in Ft Lauderdale. Lined up about 15 minutes before the published times. Was about 15th or so in line. Cleared Customs in 5 minutes. There was a van directly outside the exit hall that took about a dozen of us to the airport. I am getting ready to head out on another cruise on a different line in a few weeks though will have Costa on my mind for some time. Read Less
Sail Date: January 2019
It was 8 nights east Caribbean cruise from FLL. I have only Carnival experience so cannot compare with other cruise lines. As Carnival is more on the low end of the cruise holidays I did not expect luxury and fine dining. The ship has a ... Read More
It was 8 nights east Caribbean cruise from FLL. I have only Carnival experience so cannot compare with other cruise lines. As Carnival is more on the low end of the cruise holidays I did not expect luxury and fine dining. The ship has a '90s kind of design, but they keep nice care of it. All common areas were clean and well maintained. I was happy with the service level they provide, very good value for the price. Would not pay more just because the decor is nicer. Conquest was a bit less entertaining compared to our previous cruise. The fun squad did a great job on the lido, but the evening shows were awful because of the singers. I have no idea how they got this job. The program itself was well designed but they must have been more picky selecting the team. Room, food, other services were really good, just the same like other Carnival ship. We prefer the main dining for dinner and lido for breakfast or afternoon snack. Also liked the pizza for the dive in movies after dark on the lido. It is great fun, just be prepared to reserve a sunbed in time. As per the Carnival Hub App you could order pizza to anywhere on the ship, but it was not working. Overall the App is good but this time it did not work properly, also the chat function. I really like Carnival's free room service for breakfast. You can save a lot of time if you plan to get off the ship early. There is no waterworks on this ship=less kids which was great if you want a more relaxing vacation. The average age of people on this ship were older, I was happy with that. Sea days were more quiet and our dining room company was really great. Room: Deck 7 front. 7214 Inside 4E Quiet. Close to the deck7 front "secret deck". It was really good to get out there in the mornings to check how the weather is. Also to take some photos during docking. Read Less
5 Helpful Votes
Sail Date: January 2019
Attracted to cruise because it visited Cuba - first time on Holland America after approximately thirty prior cruises - Ship was in total disrepair - Booked four cabins near elevator bank to accommodate ninety year old birthday celebrant - ... Read More
Attracted to cruise because it visited Cuba - first time on Holland America after approximately thirty prior cruises - Ship was in total disrepair - Booked four cabins near elevator bank to accommodate ninety year old birthday celebrant - By end of ten days only one elevator cab was running for passengers resulting in extremely long waits to move around ships - Crew has to use one elevator as theirs were out of order - One day elevator opened and we saw crew member with carts of filthy linens! We were told they were waiting for parts - Public bathrooms on pool deck 11 were out of service from first day until last day - waiting for parts. We were directed to use facilities on same deck at rear of ship through buffet area - One stall only - filthy - no towels to wipe hands - Complained but to no avail - Leaking safety sprinkler valve on 12th deck down onto pool deck for entire length of cruise - Pool deck was always wet and slippery - Cone saying “caution wet floor” with no attempt to repair - Food was inedible with exception of breakfast - Too little personnel - family style trays of food were not refilled when empty - Italian specialty restaurant was disgusting at best - Entertainment crew shows would have been okay as high school productions - Cruise director wore same decrepit suit and dirty shoes nightly - Commented it was a uniform! Sent complaint letter to President and CEO of Holland America about all occurrences - Received response from customer service (not from Pres. or CEO) - Surprise! She claimed all issues were related to awaiting spare parts - Offered $100.00 discount per person on future cruise - Insulting at best - As repeat cruiser on Oceania they offer 10% discount on cabin which works out to hundreds of dollars and well worth every penny - Will never sail with Holland America ever again and neither should you Read Less
1 Helpful Vote
Sail Date: December 2018
Its vacation made better! The opputunites that arise are not some you would see often so its like the saying goes. Travel while You can as your money will always return! Its about the expierence and what it does for you. This how ever was ... Read More
Its vacation made better! The opputunites that arise are not some you would see often so its like the saying goes. Travel while You can as your money will always return! Its about the expierence and what it does for you. This how ever was my third cruise and again!! Some how! it was made even better then the first two but they were still amazing experiences and thats simply because princess strides for nothing but the best! My first ever cruise was this year as well so it just shows how life changing it can be or has been for Me anyways. The photos speak for them selves. It just goes to show any princess cruise is well worth every penny as no one else can provide such an unforgettable time! (Dolphins,Stingrays,Sea lions,) with nice calm relaxing travelling to the Caribbeans Islands and so much more! I thank you once again princess cruises! You are the Top Cruise Line in my books! Its something i will be able to share and remember for the rest of my Life. But that also means i will be back! N thats what counts the most! Providing such a great time that everyone want ones to keep coming back, heck id live on one of the ships if it was possible! In good Time I will be back! Last but not least I Highly recommend princess cruises if you never have before! Read Less
45 Helpful Votes
Sail Date: December 2018
Some background on me to begin. I’m a 32 year old heterosexual male bachelor. Celebrity Edge was my 16th cruise overall, and the 9th that I’ve taken with Celebrity. Like many of my cruises, I sailed with my 76 yr old father who has ... Read More
Some background on me to begin. I’m a 32 year old heterosexual male bachelor. Celebrity Edge was my 16th cruise overall, and the 9th that I’ve taken with Celebrity. Like many of my cruises, I sailed with my 76 yr old father who has some health issues. —And although, it’s a cruise to spend some father/son time together as we live in different states, he usually goes to bed quite early, and I enjoy the night life well into the wee hours of the morning… So, inevitably It ends up becoming a “singles” cruise for me. Before, I review the actual ship, and give you a very detailed breakdown of what I saw, experienced, and everything that this cruise has to offer, It’s important for anyone not familiar with Celebrity, to understand what this cruise line is about… “Virgin” Celebrity cruisers are always surprised(some negatively, and mostly positively about the differences between Celebrity and other lines. This line is not for kids(although they’re allowed). —There are no slides, or virtually anything similar to a Carnival or Disney ship. This is a sleek modern line that charges a little more to have the luxury’s and the lack of headaches that other “mainstream” cruise lines deal with. So, if you are looking for the family cruise with ice cream for the kids, and strollers everywhere, THIS IS NOT FOR YOU. If you’re looking for the Carnival-Walmart (affordable booze cruise), THIS IS NOT FOR YOU. This is a sophisticated line that balances fun, copious amounts of alcohol, aesthetics, sex appeal, and adult-geared entertainment. I’ve always thought that the line does a remarkable job at appealing to successful millennials(such as me) all the way up through baby boomers, into seniors. There’s simply a “cool” factor to Celebrity that’s hard to describe. —After experiencing the Eastern Caribbean Inaugural cruise on Edge, I think that this ship embodies everything that’s cool about this line. Enjoy the review below! THE PASSENGERS AND CREW: A+ As previously mentioned, Celebrity is a little bit of a different crowd from your typical cruise lines. You’ll usually find slightly more affluence, and people willing to spend a few extra dollars for a higher level of service and fun. Edge embodies Celebrity’s attempt to appease their traditional baby boomer, and older crowds, while also attracting successful millennials. Edge nails this delicate balance! ***Although, I have no data to back up my numbers…. I would guess that the age of passengers on the ship was 15% elderly, 25% Baby Boomers, 25% Gen X, 20 % Millennials, and 15% Gen Z / children. 75% of passengers were American, 10% were Canadian, 10% were Latin-American, and 5% from elsewhere in the world. I was shocked at how balanced the crowd was. Also, tons of single millennials on the ship to hang out/flirt with. I’m not saying that I was necessarily looking for a “target rich” environment… But It certainly makes things more interesting if you catch my drift. Crew: I can’t say enough great things about the Edge crew! These people, no matter whether they’re a stateroom attendant, buffet bus boy, or an officer were simply perfect. –They’ve mastered the art of service. I would give you specific examples, but we’d be here all day. THE SHIP ITSELF Overall grade: A+ I’m like a mosquito in a nudist colony, (I don’t know where to strike first)… After taking 16 cruises on 12 different ships, it’s going to be hard for any other ship to beat Edge from a pure aesthetics standpoint. The ship is absolutely gorgeous. The entire ship is a work of art. If anyone complains about the design of the ship, they’re simply stale people. The Interior: Beginning with the main promenade which covers decks 3, 4, and 5. This area like most ships, is the main interior gathering point, or crossroads of the ship. Also, you can see what’s going on, on each of the aforementioned decks... The famed celebrity martini bar is at the heart of this on deck 3. They’ve increased the size of the martini bar, along with the seating area’s and tables surrounding it…Above the bar is a massive light fixture capable of syncing to whatever song is playing, or general light shows and tone changes. It’s seriously a work of art, and a good conversation piece. My only complaint about the martini bar is that it’s no longer an “ice bar”—Not sure why Edge’s designers scrapped this very popular feature from the solstice class ships. Continuing, the ship features a number of super premium shops on board. Cartier, Tiffany & Co., Louis Vuitton, and others. While these shops were fun to window shop at, and tease cruisers with outrageous price tags, I don’t think Celebrity is very concerned with how much people actually shop at these stores. It’s almost like they’re going for a “wow factor” with the level of store’s on board. I found the duty free, and general gift shops much smaller and not quite as well stocked. Almost like a, “well… I guess we have to have these shops, so lets put it here” type of mentality. —Not a big negative, just an observation. The Pool Deck: A+ I think Edge hit’s a homerun with the redesigned pool deck. I found the main pool deck spacious and ascetically pleasing. There’s really 3 decks to enjoy around the main pool. Deck 14(which is the pool itself), Deck 15 just overlooking the pool deck, and finally deck 16 (which is the sun deck)… Like most cruises, deck chairs fill up quickly with towel clips, bags, and magazines holding chairs for sometimes hours before they’re actually occupied. But, I legitimately found very little overcrowding on any of the pool decks(including the actual pool deck 14). There was always available lounge chairs at any time of day(including sea days). The pool deck really embodies a Miami modern theme without being too over the top. The martini glass hot tubs above several corners of the pool provide an extra vacation luxury feel. Gone are the cumbersome stages for “sexiest legs contests”, or “bingo trivia”. -There’s a subtle live band for a portion of the day, and a D.J. For other parts of the day. It has a really relaxing, yet cool feeling. It looks different from any other pool deck that you’ve experienced. Magic Carpet: B+ Although the magic carpet is cool, and certainly a conversation piece… I didn’t think it was nearly one of the main attractions of this incredible ship. Don’t get me wrong, it’s very unique. It’s fun to experience it either on deck 16(where it typically rests for most of the day), or on deck 3 where it makes several shorter stints throughout the evening. But, it’s relatively small, and there were may times throughout the cruise that it was occupied with the sign “private function”, and unavailable. The CEO of Celebrity was on the ship for the first 3 days of the cruise, so this could’ve been a reason why. Also, my stateroom on Deck 12 was right in between the two orange beams of the Magic Carpet. So, I got to witness it’s ascension and descent multiple times. Keep Eden Weird: A+ Strap in… Because this is where this review gets fun. Eden is strange AF. -Even as I try to explain it to you, I’m not sure the you’ll truly grasp what I’m saying until you experience it for yourself. The area of the ship is truly remarkably unique. It’s almost like a fancy greenhouse with great cocktails, impeccable lighting, and like nothing else you’ve ever experienced at sea. From the early evening hours, there’s boozing, and weird fairy-like entertainers and acrobats performing around you. Although they’re somewhat interactive, and certainly a good icebreaker(if you’re single like me). But the real Eden fun doesn’t start until 10PM. From 10P-12M, there’s a show filled with acrobats, strange sounds, bells, and bizarre interaction between a dozen or so actors, and you. For instance, I’m sitting with a younger 20-something newlywed couple that I befriended on the ship…A fairy comes up to me and asks, “what do they call you”? —I responded ‘Matthew’….”What do they call you?” “I’m Zoom—Nice to meet you.” ….Then in my southern gentlemanly baritone Louisiana voice, I say “Pleasure”. (As-in pleasure to meet you). Zoom then responds “Nice to meet you Pleasure Matthew. I got a surprise for you later”???. Then there’s queens who walk around in full extravagant costumes. Along with the (god of time) “Chronos” who sends sound/shock waves throughout the venue. Basically, to wrap up Eden… It’s somewhere between Alice in Wonderland, a Scientology novel, and an LSD trip that takes place in a beautiful glass atrium overlooking the sea. YOLO… Embrace it for what it is(entertainment). I have a feeling that there will be very mixed reviews on it. One thing that cannot be argued about Eden(It has the best speciality cocktails that I’ve ever enjoyed at sea). It’s setting and what they did with the space is nothing short of remarkable. Roof Top Garden: A Loved it! Very unique with the artwork tree-like structures. Lots of seating and very cool green spaces and live plants ETC…. They also have bands and D.J.’s playing (mostly in the late afternoon/evening hours). Great place to watch sunset, and enjoy an early evening cocktail… Also well lit at night. This clearly replaces “the lawn” from the solstice class ships. The Main Theater: A- Very spacious, very nice. It has arguably the largest performance stage that I’ve seen at sea. However, the biggest improvement/innovation that the Edge theater has that no other theater that I’ve ever experienced has, are massive LED screens that surround the entire stage and provide additional scenery and set themes to each show/performance. One small knock is that the theater lacks organization… There’s three levels that are only accessible by two floor entrances. So, many elderly or disabled people with wheelchairs or power scooters could not access the bottom floor. In addition, they added loose seats and bar tables on the first floor that are kind’ve disorganized and facing different directions, and are smashed close together. --It’s almost like after they built the theater, they said, “we’re not going have enough seating, so lets throw these extra 200 chairs in here over on the side. —Not a big deal. Bars: A+ They give Angola and San Quintin a run for the money on the amount of bars. No problem utilizing my premium drink package…. Credit to Celebrity for clearly preparing better for large crowds. RARELY ever waited for more than a min to get a drink. To Wrap Up the actual Ship Section: There are many nooks, crannies, and small spaces between and around the areas that I’ve described that are very nice and worth seeing. But In the interest of not writing forever, I’ll let you discover them for yourselves once you see the ship. SPECIALTY RESTAURANTS, MAIN DINING ROOMS, & BUFFET Had a chance to eat at 4 of the specialty restaurants. All of them were excellent from a pure culinary perspective. And most were even better with the extra experiences and atmosphere’s that they provided. IN NO PARTICULAR ORDER: 1.) Roof Top Garden Grill: A- Delicious BBQ in a cool outdoor setting that would remind other celebrity loyalists of the “The Lawn Club Grill” on some solstice class ships. The difference is that this has more of a traditional American BBQ menu. Chili, brisket, ribs, wings, etc… 2.) Le Petite Chef: A+ Truly the most unique experience in specialty dinning that I’ve ever had at sea. Your whole table becomes an animated screen with little chefs who prepare your food right there on your table. The little chefs explain what you are about to eat and how it’s prepared. Then the actual food is placed by a waiter onto your plate. It’s a pre-set menu with one French dish, Italian dish, American dish, and a Japanese dessert. All four dishes were delicious. Pretty sure the menu changes sometimes. 3.) Fine Cut Steakhouse: B+ Very traditional looking steakhouse that you could experience in most large US cities. The food was pretty good. I had the ribeye, and a new lady friend had the filet. Both were pretty good. However, I must admit that I’ve had better steaks on other ships. —Nothing really stands out about Fine Cut, other than great views of the main promenade because of being on the 5th floor mid-ship. That’s the reason that they got the score I gave them. 4.) Eden Restaurant: A+ Interesting and delicious. Like the main part of Eden, the restaurant has the mythical characters walking around and performing as you eat. Also, the menu has a pre-set 6 courses that you can choose 1 from each side of the menu for each course. So, you order 6 Items out of 12 possibilities. There’s steak, lobster, various fish dishes, etc… Main Dinning Rooms: A We ate at 3 of the main dinning rooms. Cosmopolitan, Normandy, and Cypress. All very consistently good, and great service. I tried to eat something unique to each menu at each restaurant. Cosmopolitan has more fancy cuisine, Normandy has more comfort food, and Cypress has Greek Food. Buffet: Excellent. Good choices for breakfast and lots of variety. Pretty typical for a mega ship buffet, but added variety. Did not eat lunch or dinner here during cruise. ENTERTAINMENT: Without a doubt, the most controversial aspect of Edge, that I expect the most disagreements on is the Entertainment(mainly in the main theater). One small negative that cruisers who take maiden/inaugural voyages should understand is that there will be kinks to work out. Nothing is more prevalent of that statement than the entertainment on Edge. Two shows were impacted by sound issues that the cruise director openly apologized for…Including a situation to where all the lights and power went out during the middle of a show. Major credit to the singers and dancers who showed remarkable professionalism and finished the song via a-cappella until power was restored. Unfortunately, inconsistency is the best that I can give the shows on Edge. “HYPE” is by far the best theatrical show on the ship. —One of the best shows that I’ve ever seen at sea in fact. On the other hand, the show “PURPOSE” was an embarrassment to the cruise industry. Wayyyyyy too much political undertones, and “we are the world, we are the children” BS. —I get it that Celebrity has made their gains in the industry by taking risks and being innovative. But, this simply was a little much…and I’m a millennial. I heard NUMEROUS people(both young, old, different races ETC chatting and rolling their eyes over “Purpose”). —I’m sure some think that it was great…. But I’m on vacation. The last thing that I want to talk or hear about at sea is race, religion, politics, or anything going on in the world. —Like come on, that’s a cardinal rule of cruising and vacationing in general. That being said, the singers and dancers of all shows were excellent! The comedian on the ship was absolutely hilarious! If pinned down to give an overall score of the entertainment, I would grade it as a “B-“. I love Celebrity, and always have. -The line is the reason why I love cruising! But, MSC’s newer ships’ entertainment simply kicks Celebrity’s ass in this one department. IN CLOSING: Bottom line, Celebrity Edge managed to deliver on some of the most anticipated and unrealistic expectations in the history of cruising! I credit their staff, and their company on creating a masterful experience! That being said, this cruise was not perfect. (What cruise is?) --They still have some things to work on which is to be expected of ANY new ship. Also, outside of HYPE, the comedian, and Eden, they need to take a serious look at a few of their theater shows. I fully expect “Purpose” to be scrapped from the routine soon. If they’re able to address some of that, I think you’d be flirting with a perfect cruise. In my opinion, it’s the coolest ship, on the coolest cruise line in the world. I’ll see you on the Edge again soon… Matthew from New Orleans, Louisiana Read Less
1 Helpful Vote
Sail Date: December 2018
Wonderful ship and crew... all the amenities without the amusement park. The ships staff and services was a bit overwhelmed the second week which was Christmas but they still tried very hard to accommodate 500 more people than the normal ... Read More
Wonderful ship and crew... all the amenities without the amusement park. The ships staff and services was a bit overwhelmed the second week which was Christmas but they still tried very hard to accommodate 500 more people than the normal sailing. Entertainment was great and I highly recommend Kori Simon in the Piano bar and Barbi McCulloch and the ships entertainers in the show ENCORE! The Secret Silk show was ambitious as well. Dining was varied and always wonderful and the ships International Cafe and coffees were a great addition. If visiting Roatan I highly recommend going off the regular choices and seek out Daniel Johnson’s Monkey and Sloth Hangout. It was an amazing tour and the highlight of my trip. Check them out on TripAdvisor and reserve your spot ahead of time. Alexander, the ships cruise director was a pro and his staff kept everything running like clockwork. The casino was a bit hit and miss but that’s why they call it gambling. Overall another great Princess cruise. Can’t go wrong with the Royal or Regal Princess Read Less
3 Helpful Votes
Sail Date: December 2018
The Celebrity Edge I think was very innovative and for the most part very spacious. The Eden, lounge in the back of the ship, felt very relaxing without loud music and was able to find quiet spaces to read and watch the ocean pass by. ... Read More
The Celebrity Edge I think was very innovative and for the most part very spacious. The Eden, lounge in the back of the ship, felt very relaxing without loud music and was able to find quiet spaces to read and watch the ocean pass by. There was occasional entertainment throughout the day. The evening entertainment was every interactive with the passengers. However, the Eden show was the same every night I sat in a different part of the lounge and saw different aspects of the show I did not see the night before. The specialty dining in the Eden was very good but pricy but still well worth the price. The Petite Chief, another specialty dining experience, was well worth the money and very entertaining. We only had to tender once but the first 2 hours there were long lines to get on the tender but if one did not have to get off the ship right away (i.e., shore excursion) and could wait the lines to get on the tender were only a few minutes. The tender waiting area was vast in space was easy to get on and off the tender without feeling like you were in a sardine can. The theatre is set up more like Theatre in the Round, but the cutting edge shows where lacking. I feel the entertainment on the other Celebrity ships was much better. At times I felt the service staff to be lacking. There were times I was in the Martini bar and waited for an unusual amount of time being served with wait staff passing me by. Finally, I had to track down a waiter to place my order. In the complimentary restaurants the service varied from excellent to very slow. Finally, the check-in process was very simple and easy. The Edge uses online check-in prior to leaving home so when you get to the terminal and past security instead of going to the check-in counter you presented your check-in documents on your cell phone which is scanned along with passport verification. It was that easy but then I got to the terminal prior to the rush of passengers arriving. My only issue was with the initial boarding. For the most part all activities in the terminal are handled by contract personnel and not Celebrity. I found the person handling the boarding announcements to be extremely rude. When the boarding process was not going her way, she rudely announced that she would stop board until passengers stepped back and did not crowd the boarding lanes. There was no friendliness about her announcements but more of demanding. She could have handled the situation much better in a friendlier tone and requesting more of cooperation then demanding. Finally, will I take Celebrity Eden again…probably not. It is a beautiful ship and I took the ship only to experience the new class of ship. I am a big fan of Celebrity, but I found I preferred the smaller class of ships; those ships under 700 passengers. One other note about Celebrity and the other sister ships (Royal Caribbean and Azamara Club); unlike most other cruise lines if I book as a solo but must pay the double rate at least these brands give you credit for double booking with their rewards programs. The policy on other cruise lines is even if you book and pay for a stateroom for double occupancy but only one person stays in the room you only get credit for one person in their rewards system. I know some people are not concerned about a cruise lines rewards system but when you cruise as my as I do it comes in very handy. Read Less
3 Helpful Votes
Sail Date: November 2018
The Bad : Ship shakes under sail and unbelievably worse in port, especially annoying when you are dining. Common areas good condition but we had hit and miss cabins this fall and winter, some ok and some awful condition. Ship staff said ... Read More
The Bad : Ship shakes under sail and unbelievably worse in port, especially annoying when you are dining. Common areas good condition but we had hit and miss cabins this fall and winter, some ok and some awful condition. Ship staff said they can’t update the rooms without a dry dock and the company keeps putting that off. Personally had and witnessed some negative interactions with the Guest Services Staff. As typical of the brand no built in activies for active adults and children. Just off a Christmas cruise on another ship of the brand, many families cruising and the young people were bored out of their minds. Royal Caribbean, Carnival or Norwegian would have been a better choice for a family vacation. The Good: The company has invested in Internet upgrades for this ship. Room and Dining staff generally excellent as is usual throughout the brand. Food quality and selection was on par with the brand and far superior to Royal Caribbean. Read Less
Sail Date: November 2018
Was really looking forward to this cruise to try the new Medallion and the new (and supposedly improved) bedding. The Medallion experience worked pretty good the first week in getting into my cabin, but then it pretty much quit working. ... Read More
Was really looking forward to this cruise to try the new Medallion and the new (and supposedly improved) bedding. The Medallion experience worked pretty good the first week in getting into my cabin, but then it pretty much quit working. The internet with the Medallion was a joke and most passengers spent most of their time waiting for one of the crew to help them getting logged on and off (worked much better the old way - in my opinion). Wanted to check out future cruises but couldn't look at Princess.com without using my own minutes (used to be able to do this before Medallion). You ask me why I wanted to look up future cruises on my own. Well, that would be because the Future Cruise Planner was very rude and didn't have time for passengers. We were told "If you know where you want to go and when, write it down and submit it and it'll get booked". Not at all what my fellow passengers nor I am used to. Very poor representative of Princess! Now to the absolute worst part of the cruise: the bedding. I've slept on the floor and had it more comfortable. There were huge dips in the bed and kept rolling into them even when I tried to sleep in the middle of two twins put together. The biggest issue were the pillows. My neck hurt every morning when I got up and one morning it hurt so bad it made me so sick that I vomited. If they spent so much time on creating this new bedding, I really feel they wasted a huge part of their life! There were some good things about the cruise, but someone should really look at the personnel and that are dealing directly with the passengers as they could use some much needed coaching! Read Less
10 Helpful Votes
Sail Date: November 2018
Here is my review of the Celebrity Edge. TERMINAL & BOARDING - Terminal 25, is the brand new, flashy, Celebrity Edge gateway to all things new. Since we were on the inaugural cruise, the ship was only about half full, so boarding ... Read More
Here is my review of the Celebrity Edge. TERMINAL & BOARDING - Terminal 25, is the brand new, flashy, Celebrity Edge gateway to all things new. Since we were on the inaugural cruise, the ship was only about half full, so boarding was super simple. We had pre-registered for everything, we showed our documents, passports and were quickly boarded. Speaking of which, disembarkation was simple. They have an eye reader, and you look at the screen, it identifies you and voila, you are off. It was very effective for embarkation and disembarkation. This was impressive. Initial thoughts…..This ship is truly amazing and beautiful and technologically advanced! ONBOARD - Once we boarded Celebrity Edge, we were handed some wine or champagne, and then had to return the glass, and could meander around the various venues and to our cabin. We went to our cabin to see what the new design was all about. CABIN – The cabin is elegant, well laid out and simply beautiful. The large window showing the outdoors is quite amazing. Instead of seeing a small half view as you normally would, you get an entire window of outdoors. There are doors where the actual balcony would normally be. You can keep those closed or open them up. There is a window shade you can open or close. The window is electronic and can be opened with the push of a button. Once the window is open, it seemed that the air conditioning would shut off, which made it quite stuffy. As such, we honestly didn’t use the balcony much, however, this was such a short trip, we were trying to pack in as much as we could. It was a neat feature, but that is the one downfall to me. I prefer go outside and sit on my actual balcony. Some people may love it, but a big balcony has always been a preference of mine. I did see a panoramic oceanview room, and personally, to save money, I would go with that cabin because I’m not sure how often I would open the window. The suite level categories do offer an actual balcony as you would normally see onboard. If you can afford the suite levels, the Villas and the sky suites were really nice, and then you have the extra options of the relaxation areas with loungers and bar not accessible to everyone. The iconic suites and other suite options were absolutely outstanding. We were fortunate to be able to see them, and they would be amazing and you wouldn’t even need to leave your cabin! Celebrity designers did a nice job with closet space, drawer space, and the electronics box to charge up electronics We had a large screen TV, sofa and bed. In addition, you have a big bathroom, nice glass enclosed shower, and the shower has a bar for the ladies to shave, which was a nice touch. Since we were in an aqua suite, all the shampoo, conditioner, soap and moisturizer were included. The rooms are technology at its best. It uses a smartphone app to control everything from the room temperature to the blackout curtain that can be raised or lowered. There is also a Eurpean plug. The aqua cabins are “spa” category cabins for other lines, so that provides you with the extra amenities of going to the spa and lounging on the heated chairs, you get a slight discount on cost of spa treatments, you also have access to many of the spa areas. VENUES – Magic Carpet. This was a really cool concept, but it does not move while you are inside it. It moves and then they open it up so you can go inside. It allows private events, or when they want to allow more space at venues, and also helps with disembarkation at ports. SHOPPING – They offer many of the nicest shopping venues onboard. You have Coach stores, Bulova, Gucci, Fendi, Marc Jacobs, Cartier, among many others. BARS – There is a Martini bar to meet up with others or to watch people. There was a nice Sunset bar on the aft that we also enjoyed. There was also a bar near the pool area which made some delicious drinks! COFFEE shop – there is a coffee shop and a bistro that overlook the atrium. DINING - The Oceanview Café is a very lovely place to enjoy your food. I should mention that before you enter, they now have a wash station to clean your hands, which is a very nice touch. The buffet is located on deck 14 and has a nice open feel and it offers an airy feeling. There are multiple food stations with varying options for different tastes. We mainly used this area for breakfast, and there was everything from pastries and breads to eggs, omelettes, bacon, sausage, waffles (which Steve raved about), fruits and anything else you could possibly imagine. The food was very good, and the wait staff would bring you drinks if needed, and were very quick to clean up messes. We didn’t get to try many of the restaurants, however, there are many! We ate in the Cosmopolitan dining room, and the food was delicious and the staff were imepeccable and we really enjoyed interacting with them. They also have: Normandie for French fare, Cyprus for Mediterranean dishes, Cosmopolitan is “global-inspired,” The Tuscan serves up Italian selections. All of the venues, as well as Eden Cafe and Mast Grill – are complimentary. The Mast grill seemed to offer any of the hot dogs and hamburger options many like to grab while onboard. Specialty dining for a fee was also an option: Le Grand Bistro, French $25/person; Raw seafood; Rooftop Garden Grill (American BBQ $45/person); Fine cut steakhouse ($55/person) and Eden ($65/person) at night. The La Petit Bistro also offers $45/person with a 3D animation. Blu and Lumininae are available to Aquaclass and suite guests. EDEN – During the daytime, this is a jungle themed venue and it is really beautiful. At night, it is the most bizarre experience I’ve encountered. I am honestly not sure what they were trying to do, and I tried to keep an open mind, but it was just weird. They dance around and try to get the audience to participate as well. They look a bit sadistic and evil. As I was sitting in the chair watching, one came up from behind and whispered in my ear which I wasn’t expecting. Another one of the dancers kept trying to get me up to dance. As much as I love to dance, I was NOT getting near him. Lol It was just creepy to me. I’ll be anxious to hear what others think about this venue. It isn’t my cup of tea. ENTERTAINMENT – We saw the show Hype which is a musical journey, and we thoroughly enjoyed this. The entertainment team did a great job. We missed the Jewelry Box, but it was a technology and acrobatics show that many indicated was impressive. SPACE ONBOARD If you want to relax, you will find a myriad of spaces onboard the Celebrity Edge. There are multiple areas with chairs and loungers where you can just rest and relax. Most of these are found on decks 3, 4, 5. The Rooftop Garden area was one of my favorite places to escape. It provides beautiful views, and the space doesn’t even feel like you are on a ship. It also has music periodically, and they have a large screen television. POOL The Edge pool was innovative and had loungers you could lay in, which was very nice. There are also some hanging chairs and two hot tubs that look like champagne glasses. The techno music played seemed a bit odd for the crowd that I believe they are trying to entice, but those things may change with time. Spa We took the tour of the spa, and they have an amazing gym, with all sorts of treadmills, stairclimbers, bikes, and anything you could desire. They also offer all sorts of classes with different types of workouts from a bungee workout to others. That was a neat idea. They also offer various massages that I hadn’t seen on other lines, such as one you lay on a sheet with warm sand while the massage therapist provides your massage. They also had a zero gravity chair for a massage. In summary, my take is that this ship is for those who enjoy technology, want a more adult experience without the skating rinks, waterslides, and kid activities. Anyone wanting to have a wonderful time and get away from it all would likely enjoy the Edge. I was thoroughly impressed, and I believe anyone who experiences it will enjoy. In my opinion, those you enjoy Royal Caribbean and NCL would be most likely to enjoy this ship. If you have enjoyed Princess ships and want to try something a bit more techno, then this is the ship for you! Read Less
Sail Date: November 2018
Crossing the Panama Canal was one of our "must see" destinations. While many cruise lines offer this as an option, few offer this in depth voyage from ocean to ocean. We selected this Island Princess cruise because it was nicely ... Read More
Crossing the Panama Canal was one of our "must see" destinations. While many cruise lines offer this as an option, few offer this in depth voyage from ocean to ocean. We selected this Island Princess cruise because it was nicely priced and featured several ports that we wanted to visit. By the time we disembarked in San Francisco we were satisfied with our choice. We have done various cruise lines and itineraries over the last few years and one thing is certain, no one is perfect. Some have great food. Some have great amenities. Some have great loyalty programs. This being our second cruise on Princess we were definitely driven by the itinerary but found several other things that were pleasant surprises. Overall, our experience with the crew of this ship was very good. The Cruise director and his staff were very accessible, friendly and best of all service oriented. The entertainment on the ship was also very good. The production shows and the cast were some of the best we've seen on an ocean liner. In between we had some featured guest entertainers performing music, comedy and yes magic for various age groups. Some were better than others but overall they were entertaining and that is what they are there to do. In addition there were many activities and "parties" for the guest to participate in. Enough to keep everyone engaged and busy. As with most cruise ships, the food options on this ship were plentiful and abundant. From self service buffet at the Horizon Court, to fine dining at Sabatini's Italian bistro, to typical main dining room options, to surprise Pub Lunch options, the food was what you would expect. Most everyone could find something to satisfy their cravings. We selected the "Anytime Dining" option because we wanted the flexibility to eat whenever we wanted. We have selected this option on four different cruise lines and on various ships. We have learned that some do better than others at managing this option. While the Island Princess did a respectable job at managing the guest flow, they were lacking in consistent service delivery. Inherently the "anytime dining" option negates one of the true joys of cruising, offering a dining room staff that gets to know and understand your preferences. When you eat with different servers for every meal, you never quite connect with anyone that knows what you like. The opportunity to be surprised and delighted in your dining experience is eliminated. So much so, that in this cruise we never even got over the stage where you are recognized by the host and maitre'd as that guest that prefers to dine alone and not share a table with eight other people. I found this to be the most awkward part of my dining experience when each evening I spoke to the same maitre'd and requested a table for two and no, I do not want a table to share. After making my wishes known, I was then politely seated at a table for two in the most awkward crevices of the dining room, next to servers workstations, or next to another equally unsocial guest at a table for two that was just eight inches away from ours. It would have been nice to get a table for two by the window one evening. The only time that happened was when we reserved a table at Sabatini's, the specialty Italian restaurant. Fortunately, that was the worst part. in every other aspect dining was a fun part of our experience. On sea days, we even participated in afternoon tea with yummy finger sandwiches and raisin scones. Having gone through a recent drydock in 2017 the amenities on the Island Princess have been updated and spruced up. The common areas have nice carpeting and furniture. Technology and equipment has been upgraded in the theatre and in most lounges and bars enhancing our appreciation of the entertainment that was offered in these. The fitness center featured all new easy to use equipment as well as ample workout studio. It was conveniently located on deck six (Fiesta Deck) but was not attached to the spa area. I found this to be a plus but others might disagree. On a service level, we have nothing but accolades for the crew of this ship. Most every encounter we had with a crew member was pleasant and laser focused on providing great guest service. The embarkation in Ft. Lauderdale, Florida and subsequent debarkation in San Francisco, California were about as effortless as one could make them. At each port of call we were well informed and escorted to the appropriate tender boat or gangway to venture off on our excursions. On board, we enjoyed pleasant and informative presentations by the shopping expert, the future cruise consultant, and the destination expert. All of these crew members delivered unique perspectives on the cruise experience. We definitely will entertain a future cruise on the Island Princess. Read Less
Sail Date: November 2018
I have cruised several times in the past with several cruise lines but this one is the best so far, I have cruised with Princess Cruises to Mexico before, this time to Eastern Caribbean (from Port Everglades, Princess Cays, San Juan Puerto ... Read More
I have cruised several times in the past with several cruise lines but this one is the best so far, I have cruised with Princess Cruises to Mexico before, this time to Eastern Caribbean (from Port Everglades, Princess Cays, San Juan Puerto Rico, Amber Cove, and Grand Turk/Caicos then back to Everglades) I enjoyed this cruise more than I just had to the Mediterranean last month with other cruise line. From embarkation to the end until disembarkation it was perfect, no problems encountered, staff members were awesome, their professionalism is impeccable, from stateroom keeper to dining room staff. I enjoyed dancing with STATIC BAND perform, they are very good, variety of music is delightful. I danced every night to lose the calories I've gained from the dining room. Food was great, from buffet to formal dining. I am for sure going to book another cruise in the very near future. Read Less
1 Helpful Vote
Sail Date: November 2018
This is my 12th cruise, but the first time cruising with HAL. The cruise was a 7-Day “Western Caribbean” tour from/to Fort Lauderdale with stops at Half Moon Cay, Falmouth, George Town and Cozumel. I selected this cruise with MS ... Read More
This is my 12th cruise, but the first time cruising with HAL. The cruise was a 7-Day “Western Caribbean” tour from/to Fort Lauderdale with stops at Half Moon Cay, Falmouth, George Town and Cozumel. I selected this cruise with MS Oosterdam as I found a very good Suite offer for this cruise during the thanks-giving week. Ship: MS Oosterdam is a mid-size ship that has space for ~2500 Passengers & 800 Crew. The ship (Fincantieri - Vista Class) is a standard sandwich built with cabins in the lowest decks, public areas including restaurants, shops and casino right above, again cabins in the middle decks and finally the open public area including Lido restaurant, swimming pools / bars and spa in the upper open decks. Special: This ship has a nice lounge, called Crows Nest in the fully forward upper section above the navigation bridge. Cabin: I booked a “Guaranty Signature Suite” and received SY Suite 5001. This Suite is located at Deck 5, fully forward. It is a very nice and spacious suite with a window in the ships front and a little balcony. The suite 5001 is an accessible suite, means it is bigger than normal suites and the bathroom has only one sink (normally, suites has double sink) and there is next to the toilet a shower area for wheel chair passengers. The furniture in the room are “old style” but fully functional. Due to the fact, the suite is fully forward located, the wind deflecting around the bow can generate a huge under-pressure and in this case, the balcony door is whistling like hell. As the ship is already at a certain age, the door has some gaps that can’t be really closed even not when the balcony door is locked with the key. This permanent whistling is disturbing from good sleep. I had two nice cabin stewards, which serviced the cabin twice per day and tried their best to close the balcony the best as they can. Dining: For me the most disappointing item on this cruise: As I had a suite cabin, for dinner, I was privileged to open your time dinner seating in the main restaurant at deck 2. Anyway, every day, a register at the restaurant entrance was required. Twice, I had to wait at the entrance with a device like at a steakhouse in the US. Ones, I waited 30min until my device has flashed and a table was available for me. The service in the main was very slow. Often, up to 2 hours were required for a starter and a main course!!!!!!. Dessert would require additional time that make me then to skip this. Eating in the Lido Buffet Restaurant had like on other ships a lot of disadvantage. Often, there were ques to get the food and at the end, the meal is cold when you receive your table to eat. New for me: Chefs served the Buffet. Means, you have not collected the food you like by yourself, always you need to explain to somebody (mostly a Chef) behind the desk what you want and how much you want. Hence, it was not possible to task a bit and if you like it take more or less of this item. Entertainment: The ship offers different kind of entertainment during the night. There is a Jazz club, Piano entertainment and classic music which offers programs on different evenings (but not every day). Further is the theatre with productions and the casino. During the day, there is no entertainment at all. Neither at the pool nor in the adult serenade area is live music offered. I heart, that there were games trivia & quiz offered during the day, but I haven’t participated at these events. Ports of call: The ports had absolutely nothing special. Half moon cay is nothing than a beach with one Lunch self service restaurant and some bars. Falmouth, George Town and Cozumel are heavily overcrowded ports with up to 6 big cruise ships together in the port. Resume: Cruising with HAL is different to every other company, I was cruising with before. Cruising in the Caribbean area is boring, as all destinations are similar and there are always too many cruise ships who are at the same time in the same port. Anyway, the experience on the ship, beside the poor dinner, was nice and I enjoyed this out time. Wouldn’t mind to select again HAL, but not again for a Caribbean cruise. Read Less
7 Helpful Votes
Sail Date: November 2018
I chose the Zuiderdam because I had cruised on it in 2013 and had a fabulous time. This was my 6th, but my sisters 1st cruise. We were celebrating each of us turning 60, me the year before. We were so excited, but that did not last, as we ... Read More
I chose the Zuiderdam because I had cruised on it in 2013 and had a fabulous time. This was my 6th, but my sisters 1st cruise. We were celebrating each of us turning 60, me the year before. We were so excited, but that did not last, as we slowly discovered that Holland Americas cruises are a mere shadow of what they used to be. The ship itself is still beautiful and as always the crew are always ready and eager to please. I could not have asked for more as far as service. Sal and Donny, our room stewards were the best I've ever had! And every single service person was fantastic. Now the not so good to bad. There was constant maintenance going on. Buzzing and drilling, sometimes at 8 or 9 am! At one point they were treating the wood where the pool is at the height of the day when people were sunning and swimming and the stuff they used had a strong chemical odor. Unacceptable! I know stuff needs to be done, but I have never been on a cruise where it was constant and interfered with the cruise enjoyment. The Lido Deck seemed to always have stations closed so the food variety was limited and it was closed way more than it should be. The food was for the most part just okay. Sometimes it was great, but for the most part it was mediocre to tasteless. The dining room food was the same. Nothing to write home about. In room dining was a challenge. Especially at night after 12. We would sometimes be put on hold for 15 minutes and then just give up. We were told that there were only 2 people on at night, one preparing, one delivering! Are you kidding? 2 people to service a ship with almost 2000 people! Again.....unacceptable! During the day it was pretty much the same offering of things to do day after day. And I was not at all happy that any activity we chose seemed to be a commercial promoting something to buy. I went for the morning stretch and was asked to do an imprint of my feet. The stretch (it was very good) turned into a commercial for the product Goodfeet! Anti aging talks were commercials for skincare. They even do botox and fillers! And teeth whitening! Oh brother! My sister got 2 massages and that is because the masseuse was incredible. I had a sample when I got a mini neck and head massage. Yes, they were fantastic! The casino staff were wonderful and helpful. Daytime activities were pretty repetitious and boring. The computer "expert" was anything but. Now to the entertainment.........or lack there of....... I don't know who came up with the idea of "The Music Walk", but they should be fired. Night after night it was the same. The BB King Allstars, were very good, but every night they played the same songs and by the middle of the cruise you could tell that even THEY were bored! And that was the only choice for dancing. One club. The Classical musicians were fabulous and did play a variety of offerings. Then we come to "Billboard Onboard" featuring something I assume was supposed to be like the movie The Fabulous Baker Boys, with 2 Baby Grands face to face. Unfortunately their voices and playing were mediocre at best. The singing was pretty bad, so off key and not just a little. I will say that the crowd, which as I mentioned in the title of this review were an average of 70+, seemed to really like them. I just couldn't get past the poor vocals. And finally we come to the Mainstage entertainment. The Ship Singers and Dancers were sub par. The 3 vocalists were just not good. The shows were boring. The female singer had zero passion and sang off key consistently. One of the male vocalists was okay, the other one was also off key a lot. 2 of the dancers were fantastic and full of passion and enthusiasm, the rest of them could have phoned it in. So mechanical! Such a complete disappointment! The guest entertainment was a mixed bag. Island Magic Steel Drums were superb! I absolutely loved them! Thomas John, the comedian was side splitting funny. Love love loved him! I was so looking forward to the magician and so, was a bit disappointed. He was okay, but his delivery was awful. He would preface each trick or illusion by telling us how great it was going to be or how we were going to be talking about it the rest of the night or the cruise for that matter. Really? He laughed at his own jokes which were far from funny. I will say that some of his illusions were good and his little dogs were adorable. Also, there were no passenger participation activities! Specifically a talent show. This was the first cruise I was on where they didn't have, at the very least, Karaoke! What a complete bummer! Our Shore excursions, two with Holland, two with vacations to go were great. I will not be going on another Holland America Cruise, even though my Mariner status went up a notch. They have gone so far downhill. They are nothing like I remember. They have gone from 5 star to 2 star. Everything but the incredible service of the crew has suffered.They have become a series of commercials for various items for sale. My next cruise will be on Royal Caribbean or Celebrity. Read Less
5 Helpful Votes
Sail Date: July 2018
I really would have liked to see more variety on the boat, lots of luxury, lots of people, few pools and slow service in the restaurants. The shows more of the same. It's not a "fun ship". The service charges you consume ... Read More
I really would have liked to see more variety on the boat, lots of luxury, lots of people, few pools and slow service in the restaurants. The shows more of the same. It's not a "fun ship". The service charges you consume that are not included are very high. There is no variety of activities in the pool or when the boat is on the sea. Only the 70 's party was super fun for everyone. Captain's night was waiting for more activity. For the price of the boat they offer very little. It is a boat with capacity for many people but they do not have the right facilities to meet in the pool area, not chairs available while on the high seas. Few elevators for so many people. NO variety of food in the outside restaurants is always the same. Programs in the salon Boleros and other boring. Karaoke boring, In the casino cigarette smoke is so strong that you can't even play. For those who smoke you will like it but, the smell is intolerable. The room services charge was abusive. Really in not my first option for the next cruise. Read Less

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