3 Helpful Votes
Sail Date: December 2018
This should have been an outstanding cruise, but, it was extremely inconsistent. The positives were: The Wait Staff were outstanding. They were efficient, professional, and an out standing group of individuals. Gilbert, thr Maitre ... Read More
This should have been an outstanding cruise, but, it was extremely inconsistent. The positives were: The Wait Staff were outstanding. They were efficient, professional, and an out standing group of individuals. Gilbert, thr Maitre d'hotel is a master. We had the best butler we have ever had aboard a cruise. The housekeepers were very good. The entertainment was very, very good. The "Voices of Silver Whisper" were excellent singers and dancers. A singer, pianist, and magician/comedian that were brought aboard for a few specialty shows were also great. Destination consultant Corey Sandler gave a 1 hour discussion of each port with practical comments and recommendations. He also gave some additional lectures on fun subjects. He is an A+. Herb Kaiser, who gave lectures on Broadway/singing stars was also very enjoyable. The buffet breakfast and lunches were excellent, They served a vast variety of foods, and the special shellfish buffets included lobster, crab legs and claws, oysters and shrimp. Wow The negatives that destroyed the potential high score: The temperature of our room for the first week was in the high 70"s and we were told the engineers were working on it. People requested electric fans because of the high temperatures in their rooms. After one week of sweating they fixed it for three days and than the room temperatures went down to the low 60"s. The engineers also said that they could not fix it and they never did. My wife left the ship with a head cold and an ear infection. We did not want to be in our room because of the temperatures. The thermostats were useless. There are three types of dress aboard ship. Formal, a dark suit or tuxedo on four nights: informal which is dress pants and a sport coat for 11 nights: and casual, pants and a sport shirt for 2 nights. Even on port days you had to hurry back to the ship to shower and dress with a sport coat. It made no sense. The time in ports is way too brief. Tours are rushed and important areas are skipped or ignored with apologies from literally every guide. Many tours were 1/1.5 hours from the ship each way, and total port time was approx 6 hours. On pre-tour documents we were told about wonderful places, and because of lack of time we actually voted which destinations to skip. The quality was good, it could have been great with a couple more hours on each tour. Poor scheduling: When immigration came on board they asked passengers to report to the show lounge, instead of calling people alphabetically, by floor or by group of rooms. A line developed where people were standing 20 to 45 minutes instead of doing it sensibly. We had a tour in out last port that was scheduled to return after the last night's show and in the middle of the Captains thank you to passengers and the presentation of the crew and the crew awards. When numerous passengers complained they decided to schedule the tours to leave earlier but forgot to notify the passengers on some of the tours, When asked we were told it was a communications error. Food was inconsistent in "The Restaurant." Very small appetizer size entrees to entrees that could feed two people. Bowls of soup that were not even half full. 16" dinner plates served for dessert that contained 1/2 a piece of pie. Order your meat medium and 50 % of the time it comes our rare, The ship had just come out of dry dock and the employees were not properly adapted to good upgrades and changes. The first night's dinner in the main dining room took over 3 hours to serve. Everybody missed the talk by the cruise director about the ship and the activities. Read Less
4 Helpful Votes
Sail Date: December 2017
Selected cruise because it was presumed to be an upscale line. It was upscale in many respects but failed in others. Good food, excellent service and mostly a well trained staff. Ship layout lacked some of the features found on Seabourn. ... Read More
Selected cruise because it was presumed to be an upscale line. It was upscale in many respects but failed in others. Good food, excellent service and mostly a well trained staff. Ship layout lacked some of the features found on Seabourn. Out butler was not trained and was virtually useless. Service in the dining room was unreasonably slow. Wait time between courses averaged 20 or more minutes in many cases. The buffet area is much too small resulting in crowded conditions during breakfast and lunch with limited space to display the food. Gym weight machines old and need replacement. Satellite has limited broadband resulting in poor service. No television for over 48 hours and then spotty service the next 48 hours. This situation also affected the quality of the internet service which was slow compared to other cruise lines.If you like to cruise on a small ship, go with Seabourn. Read Less
1 Helpful Vote
Sail Date: December 2017
The primary reason we chose this cruise was the time of year and the number of days sailing. Also, I wanted to go through the Panama Canal. We were on the Silver Spirit several times, but this year we really liked the itinerary of the ... Read More
The primary reason we chose this cruise was the time of year and the number of days sailing. Also, I wanted to go through the Panama Canal. We were on the Silver Spirit several times, but this year we really liked the itinerary of the Silver Whisper. Overall the cruise was amazing. We loved the size of the ship. My fiancé came aboard just getting over major surgery for a dislocated ankle and a broken foot. Our cabin was in a great location and it was very easy for him to get around. We met the most lovely people. The staff was great! We love the choice of restaurants and overall the food was excellent. The quality of wines that are inclusive were pretty good as was the champagne. I did not care for the lectures given on this particular cruise. We liked our cabin except for the positioning of the TV which was on an angle. It wasn't as easy viewing the TV as it was on the Silver Spirit because it wasn't in front of us. We couldn't use the remote from our bed where we preferred to watch TV. We were disappointed that we had to pay for the Internet. $495 was a lot to pay and we needed the Internet because my fiancé worked from the ship. Last year sailing on Silver Spirit the Internet was included. We did not take any excursions which was fine, sometimes we just prefer staying on the ship. The pool and restaurant crew are the best! This voyage only had a few children and they were very well behaved. We were hoping that there wouldn't be any children on board, but the ones that were, were totally fine! There was a lot of activities, but we didn't participate in many. I loved the Champagne tasting! We have already signed up for our next cruise. We don't understand why some cruises are Venetian and get the additional 5%, whereas the one we just signed up on is not a Venetian sailing? It doesn't make any sense why some are and some are not. Read Less
7 Helpful Votes
Sail Date: December 2017
I choose this cruise as I had travelled with Silversea before and it was reasonable/OK. This cruise was hell. No champagne on arrival, chaos, lifts broken and generally disorganised. Did not see butler for the first 26 hours, so no ... Read More
I choose this cruise as I had travelled with Silversea before and it was reasonable/OK. This cruise was hell. No champagne on arrival, chaos, lifts broken and generally disorganised. Did not see butler for the first 26 hours, so no drinks I wished to drink in my minibar. Minibar stocked with beer, coke and sugary drinks - nothing I would ever touch - so first 26 hours no personalised cabin service from butler as advertised. Did receive a note from butler saying he missed me - strange as I was several hours in cabin unpacking. Spa and hairdressing awful. Hair wash and blow dry not done in front of mirror - and end result when I was able to look in mirror was so bad I returned to cabin to use my own heated rollers. Spa treatment had to return next day for them to do it properly. Whole time having treatments in spa there is this horrendous pressure to change your beauty routine and do what they recommend. This will not happen, my cosmetic products are better than what Silversea use. Wheelchairs and zimmerframes in corridors so a health risk should there be a fire or need to escape without lighting. For two nights when they sea was a little choppy there was loud noises throughout the night which sounded like machinery moving so no sleep for two whole night. What is interesting that when I reported this horrendous noise and sleepless nights to staff on Silversea they assured me no one else had ever complained of such a noise. Only to find another couple on another deck having to be moved from their cabin for the same noise at night AND I READ ON CRUISE CRITIC yet another couple have experienced the same noise at night on Silversea -- so obvious Silversea lied to me when they told me no one else had every complained. I was ill when on board with respiratory infection and spent Xmas Day and Boxing Day in bed. Guests were sitting in public areas and cramped mini buses coughing and sneezing and 70% of guests probably suffered with the bug that was being spread around. Several guests left the cruise early due to bronchitis, one person had to be evacuated when at sea off California. Officers polite but I feel they had agenda and attitude because I complained about my cabin and sleepless nights. Lectures really just 'lessons' the speakers had not been involved 'hands on' in what they talked about. Many shows with singing were amateurish - the sixties night singing could only be described as 'shrill' and Suzy the flutist had performed on my previous Silversea cruise - Does she perform on all cruises? Not worth the money. Other passengers told me to cruise Seaborne in future. I am intending to take their advice. Read Less
4 Helpful Votes
Sail Date: December 2017
The SILVER WHISPER is a very comfortable small cruise ship only carrying about 350 passengers. We never had to wait in line for anything. The stateroom was spacious and well designed. The bathroom, huge for a ship, included both an area ... Read More
The SILVER WHISPER is a very comfortable small cruise ship only carrying about 350 passengers. We never had to wait in line for anything. The stateroom was spacious and well designed. The bathroom, huge for a ship, included both an area for the shower and a separate tub. There was a huge walk in storage closet, almost a mini cabin in the cabin. Service in the cabin was excellent. Breakfast service in the cabin was best I have ever experienced on any ship. Food of high quality, a huge selection of breakfast choices, and always delivered right on time. The ship is well designed and everything within a short walk from the cabin. Interior design was rather bland, but all was comfortable. The pool lido deck area was well laid out and never seemed crowded. Food service for lunch at the pool lido was top notch with excellent and varied food items, all served quickly by the deck stewards. Bar service on the ship was excellent. Nightly entertainment was pretty good for a small ship....Six singer dancers presented the main nightly shows....my only complaint would be that they performed to taped music and not to a live band or orchestra. So you may ask why only 2 stars. Well I have sailed in recent years on Regent, Seabourn, Grill Class Cunard, and Crystal so I think I am a it of an expert on the luxury cruise segment. The problem with the SILVER WHISPER was the nightly dinner meal and service. Mind you the food was not bad, it was just very ordinary. Not one course would I remember as anything special. I suppose the pasta dishes were a bit above average, but nothing else. Deserts particuallarly poor and of small size. As a matter of fact all courses were of a small portion. Service at dinner was friendly, but unbelievably slow. You could not get out of any of the main dining rooms for dinner at less than 2 and 1/2 hours. We had dinner in the Italian Specialty restaurant one evening and that was not much better. I met a frequent Silversea cruiser on the ship and she said she always took dinner at the Pool / Lido outside Grill. I can see why ! Lunch here was much better than dinner in the main dining rooms. Unfortunately for me, the pool grill dinners were fully booked by the time I got on the ship. I booked Silversea expecting a fine dining experience. I did not find such an experience on the SILVER WHISPER. For the price paid, one would expect much better dinner service. My cruise last year on Holland America Line had much better food for dinner than you will find on Silversea. Read Less
8 Helpful Votes
Sail Date: December 2017
Even though we had a nice Silver Suite 728, there was loud banging in the middle of the night that woke me several times. I guess our suite was next to a noisy location. Small bed, they said it was a queen but it’s the smallest ... Read More
Even though we had a nice Silver Suite 728, there was loud banging in the middle of the night that woke me several times. I guess our suite was next to a noisy location. Small bed, they said it was a queen but it’s the smallest queen bed I’ve ever seen. Food was mediocre at best. I found plastic shards in my burger, that they had the nerve to call a Waygu Beef Burger. My last morning I ordered eggs Benedict, as expected, yolk was solid and inedible. My wife took a bath and tub leaked all over the carpet in dressing room ( required two maintenance workers several hours to fix, but carpet was wet.) We weren’t able to eat in La Terazza or the Expensive place because reservations should of been made before the cruise left Ft. Lauderdale. My Butler told us that the good restaurants were booked solid. How am I supposed to know this? My bad. Port of Key West was a tourist trap and depressing(except for the roosters, roaming freely, it was the highlight of the cruise.). My wife’s room card needed to be replaced twice, as it wouldn’t open Suite, one of the girls at reception mentioned it might be because the cell phone screws up the key card? Really? Nice job making us feel like it was our fault. We supposedly had Premium WiFi but it was spotty at best. I guess 50 miles off Florida you’re in the Bermuda Triangle where TV or Internet is nonexistent. Couldn’t even watch Sunday Football!!! Silversea, here’s a word for you...TECHNOLOGY! Get with it. Our Butler was great and helped us stock the fridge and serve meals. Also did our laundry which was excellent. The life boat drill was a joke...they were so busy squeezing us into a small part of the decking, no one ever explained how to use the life vest!! Glad there wasn’t an emergency because this didn’t make me feel safe. The wine served was below average wine but you could purchase great expensive wine but I was so food sick, drinking was not a priority. Then we get off the ship and find out another cruise ship had to turn around and return to port because of food poisoning. Hmmmm...if you decide to go on this cruise please take my advice and bring Pepto and Tums....Imodium might also be a good idea. I’ve lived and eaten in NYC for over 30 years and I’ve never felt as low as the Hostess at La Terazza made me feel when she said, “we are totally booked and there is a Very very long waiting list also”. But she said she’ll try and let us know by phoning our Suite. Yes! We got a phone call in our suite! No they could not seat us at all....explain to me why I would ever go through this again? If you can’t seat 2 people for dinner at 8-9 pm, you are in the wrong business.! Read Less
1 Helpful Vote
Sail Date: December 2017
We had been on Silver Sea long ago and were very pleased and impressed. Leaving from Fort Lauderdale while living in Florida was a huge factor, along with the Silver Sea reputation. Our dining experiences were wonderful, although the last ... Read More
We had been on Silver Sea long ago and were very pleased and impressed. Leaving from Fort Lauderdale while living in Florida was a huge factor, along with the Silver Sea reputation. Our dining experiences were wonderful, although the last night at dinner, the service was extremely slow. The dining staff in each venue was very pleasant and accommodating. The food was wonderful. It would have been better if we had we had more information about making reservations to try the lava stone dinner, but that did not happen for us in time. Exploring in Key West was as we expected. Bimini was surprisingly primitive. The people on the island whom we met were very friendly and helpful, but the "center" of town was hugely disappointing. We were told we could walk there and there were no cabs. That was not true, we got a cab. Also, walking to the center of town on streets with no sidewalks would have been dangerous. Read Less
14 Helpful Votes
Sail Date: December 2017
Silversea holds themselves out as an ULTRA LUXURY cruise line but is far from that. The staff is non responsive and the ship is out dated. Furthermore, the dining experience was awful, not unless you like waiters SWEAT pouring down ... Read More
Silversea holds themselves out as an ULTRA LUXURY cruise line but is far from that. The staff is non responsive and the ship is out dated. Furthermore, the dining experience was awful, not unless you like waiters SWEAT pouring down from your plates on your meals. This was because the Restaurants Air Conditioning system was malfunctioning for the entire cruise. Almost every passenger that I met was complaining but the ship's staff just kept making excuses and tried to poo poo the situation. Even the ships water system had to be shut down for many hours because of mechanical failure. I have attempted to speak with Silversea corporate office about this horrific experience but they would NOT return any of my phone calls when we returned. I would stay away as far as possible from Silversea - they are even close to how they advertise themselves and they wont even return phone calls to discuss the disaster!!! Read Less
Sail Date: December 2017
My husband and I have sailed many times with Silversea. We have now been on all but the newest ship, the Muse. We always wanted to book an Owners' Suite and this short cruise was a perfect opportunity. The amenities and little ... Read More
My husband and I have sailed many times with Silversea. We have now been on all but the newest ship, the Muse. We always wanted to book an Owners' Suite and this short cruise was a perfect opportunity. The amenities and little extras were very appreciated. Our every wish was fulfilled. Because the cruise was only 3 days, we did not participate in any of the shore excursions. There is plenty to do onboard and we also had free wi-fi. I had my own Ipad along and enjoyed using it onboard. The weather was perfect and the seas were calm the whole time period. Disembarkation was a very smooth process and we were on our way home by 8:30am. We are, of course, Venetian Society members and will continue to sail with Silversea in the future. They offer very nice discounts for onboard booking of future cruises. For longer cruises, they offer Society members with 100+ nights gratis laundry service. Read Less
3 Helpful Votes
Sail Date: November 2016
We chose this cruise as birthday gift for husband, who wanted to transit Panama Canal, but this ship is now looking vey old inside and is needing a refit. Unfortunately as this is happening just before World Cruise, I feel we got the last ... Read More
We chose this cruise as birthday gift for husband, who wanted to transit Panama Canal, but this ship is now looking vey old inside and is needing a refit. Unfortunately as this is happening just before World Cruise, I feel we got the last of the awful bits, before refurb is done. Main restaurant food well below expectations and more often than not cold, vegetables same every night, little choice. Even on formal nights nothing really special, they seem to think putting lobster on the menu is special. Not in this day and age. Chef needs to upgrade his thinking and maybe think out of the box sometime. Can't imagine how a world cruise dining plan will go, Speaking to other cruisers who have been on other 5/6 star ships, they were also of the opinion Silversea is not keeping up, and I think it's needing a complete rethink, was thinking of booking the new ship but not now, will give others a go. So disappointed. Shows on board exactly the same as last time, just the faces have changed. Read Less
4 Helpful Votes
Sail Date: November 2016
There were many positives about this cruise. First was the fellow passengers. We had so much fun with the Brits we met. (We are American and this particular cruise was probably 75% Brits.) There were no children on this Panama Canal ... Read More
There were many positives about this cruise. First was the fellow passengers. We had so much fun with the Brits we met. (We are American and this particular cruise was probably 75% Brits.) There were no children on this Panama Canal cruise. That was a positive for us and this particular itinerary. Kids would have been bored. We weren't. Although we skirted the storm Otto, we still made every port and thoroughly enjoyed the Panama Canal crossing in the rain. (How much rain? A cabin on our deck, below the observation level, flooded!) And a tip for those taking the panama canal cruise east to west -- Florida to California -- get a cabin on the port( left) side, much more to see. Now the negative: the smoking. This luxury line and I believe Seabourn appear to cater to smokers, who appear to be European. Silversea allows smoking on one whole side of the outdoor dining by the pool. That means at night eating under the stars could be lovely until smoke wafts around you. That happened to us the first night. Yes you can ask for the side which has non-smoking but it was always jammed. The same happened for luncheons outside where the man next to us was blowing cigar smoke in our faces. And for breakfast, they allow smoking on the outdoor area behind the restaurant, so forget eating breakfast outside. Smoking and food do not mix. This was a big turnoff for us. Also the dinner menu was so gourmet, few knew what they were eating. Europeans seemed to love the puzzle. We Americans could do with a bit more comfort food. These two issues make us question whether to take Silversea again. Read Less
2 Helpful Votes
Sail Date: January 2016
I chose the full world cruise because of its long duration and the ports of call, and this ship because it is just the right size for me, and I know its crew and amenities from my previous 600+ days on board. It was indeed like coming ... Read More
I chose the full world cruise because of its long duration and the ports of call, and this ship because it is just the right size for me, and I know its crew and amenities from my previous 600+ days on board. It was indeed like coming home, and the staff said, "Welcome back." At the ports where I had visited before, I either took different land excursions, or revisited some to see the changes over the years. I enjoyed all the benefits of the owner's suite, and my daughters took turn occupying the adjacent cabin for different segments. Joined together, these two accommodations provided a lot of space to enjoy on sea days. We all attended and learned much from the lecturers. Special events such as the dine-around, crew games, and boat-building were lots of fun. Our butler was exceptional, anticipating our preferences or desires before we even thought of them, and efficiently organized the unpacking and repacking. The captain and officers were always visible and very accessible, and the head chef was extremely obliging with special requests. Read Less
11 Helpful Votes
Sail Date: January 2016
The Silver Whisper is currently home of the World Cruise and we enjoyed the first three segments (hence segmentarians). 180 of the 380 guests on board are doing the whole cruise, Ft Lauderdale to Venice, finishing at the beginning of ... Read More
The Silver Whisper is currently home of the World Cruise and we enjoyed the first three segments (hence segmentarians). 180 of the 380 guests on board are doing the whole cruise, Ft Lauderdale to Venice, finishing at the beginning of May. The ship is in excellent condition and we noticed our suite and the public spaces were immaculate. The restaurants all served excellent food and we had no trouble obtaining reservations for hot rocks on deck or La Terrazza. Le Champagne was very under used and we enjoyed our two visits there. Wines were also good. The crew are what make Silversea and we feel that their very best are saved for the World Cruise. The entertainment programme under the leadership of Colin Brown was very good particularly the speakers. The singers are also up a notch compared with previous Silversea experience. The international hostesses were terrific. Friendly, outgoing and visible all over the ship. The shore concierge desk was efficient if, sometimes, a little tardy with information. The destination consultant and his wife, Jon and Tracy Fleming are well informed and very goodmatntheir jobs. TRacy gives photography and iPad classes which started very basic but soon moved on. Just what was required for the varied abilities at her classes. After a slow start the free (an hour a day each) wi fi was sorted out and worked well. The IT engineer was poor and reception much more helpful and efficient. We had many, many sea days crossing the southern Pacific which we enjoy very much. The choice of excursions was good and in most places, reasonably priced. We enjoyed the three day overland trip to Machu Picchu, which apart from a cancelled flight Lima to Cuzco because of bad weather, went like clockwork. The guides and hotels were excellent as was the luxury Hiram Bigham (ex Orient Express) train with brunch. When it came to disembarking in Sydney, we were docked at White Bay Terminal, which did not please the World Cruisers as it is a journey to Circular Quay and attractions from there. We needed to be first off and this was easily arranged and our three cases were waiting for us in the terminal, already on a trolley. That is service! Read Less
Sail Date: December 2012
My wife and I recently completed our first-ever Silversea cruise. We were aboard the Silver Whisper for its December 20 -- January 5 transit of the Panama Canal. First, and foremost, we had a great time on the cruise. The ship was ... Read More
My wife and I recently completed our first-ever Silversea cruise. We were aboard the Silver Whisper for its December 20 -- January 5 transit of the Panama Canal. First, and foremost, we had a great time on the cruise. The ship was beautiful, clean and in tip-top condition. The Silversea "all suite" accommodations were spacious and well-appointed. We have been on over a dozen cruises, and this was our first cabin with a walk-in closet and bathtub. Our butler, Chan, was terrific . . . always eager to help us and to anticipate our every need. Dining on the Silver Whisper was exceptional. The food, the service and the atmosphere were all superb. We never tried Le Champagne. All the other venues were so good, there was no need to go elsewhere. We really liked the Hot Rocks Grill as a delightful change of pace, especially after we learned that we could pre-order lamb chops. (I wish they had been on the regular Hot Rocks menu.) Sometimes we would dine alone at a table for two, but we also liked how the staff would facilitate putting us with other folks at a larger table if we so desired. We met many new friends that way. Our one less-than-satisfactory breakfast dining experience was on the pool deck. I ordered an omelet from the menu, not realizing it would have to be cooked somewhere else and brought up. It seemed to take forever, and I had to leave before it arrived. We ate breakfast at La Terrazza from then on and it was always wonderful: great variety, selection, quality and service. We really enjoyed and appreciated both the entertainment and the entertainers on Silversea, and I think it's important to distinguish between the two. We never missed a performance and had a great time at each and every one. The "Artists of Silversea" are all very talented. Whether performing together or solo, they were terrific, and the shows high energy and fun. Hyperion is an amazing pianist and his commentary put many things into historical context. But what really stands out in our minds is how down-to-earth, warm and friendly the entertainers were. Kathy and I had many opportunities to sit and talk with each member of the "Artists" group. One night, we damned near closed down the bar while talking with Dustin and Courtney. A few days into the cruise, we were on a first name basis with all of them. And because we liked them so much as people, we appreciated their music and performances even more. The rest of the staff on Silversea was also excellent and they spoiled us terribly. Cherry Mae, Thilu, Shevket, Gilbert, Joseph (the new daddy), and so many others too numerous to name helped make our cruise really special. We and Priscilla hit it off from day one, (maybe it was my Santa Claus hat), and we had a lot of fun together. A few days into the cruise, I asked Don, (the Cruise Director), if there was going to be Karaoke on board. The next night it was on the schedule and I and many others had an opportunity to make fools of ourselves. By the conclusion of the cruise, we had made many new friends, not only with other passengers, but with many of the staff as well. Silversea has done an incredible job finding, hiring, training and retaining its exceptional staff. As much as we liked our overall Silversea experience, there were several things about the cruise that were less than satisfactory. I'll mention three of them. Topping the list are tours and excursions. I expected better quality -- and better quality assurance - on the tours Silversea was offering and promoting. Of the five tours we took, two were okay, one was disappointing, and two left me angry and feeling cheated. Regarding those last two . . . SNA-B, the Eco Walk in Tayrona NP. Our guide, (Andres, I think), spoke poor English and his microphone on the bus didn't work. When we got to Tayrona, he made little effort to control his group, and we got spread out all over the place, not knowing where Andres was or where he wanted us to be. At one point I went exploring some far trail and stumbled upon Andres and three other members of our group talking about stuff that might have been of interest to EVERYONE in our group. Not knowing what to do, half our group wandered back to the bus and sat waiting there for twenty minutes for Andres and everybody else to return. In addition, our bus driver was UNSAFE! On the drive back, he made several incredibly dangerous passes and barely missed clipping another bus. This tour was a waste of time and money and a bit scary as well. HTO-A, Copalita River Kayaking. This was described as a 3 ½ hour tour, but we were back in our cabins in 1 hour 45 minutes. When you figure a thirty minute drive each way to and from the river, plus another half hour getting organized and outfitted, one would expect 1 ½ to 2 hours of actual kayaking. Instead, about 25 minutes after we put into the river, we were getting out . . . our kayaking adventure completed. Now, to be fair, those 25 minutes in the water were quite nice. The river is very pretty and the surroundings are lush. But since I paid for -- and expected to get -- three or four times as much actual kayaking as we got, I felt cheated At the conclusion of each of these tours, I told the tour desk on the Whisper about our experiences. They listened, took notes and expressed regret, but no adjustment of any sort was ever offered or made. Disappointment number two was internet service. Silversea advertises itself as a luxury, all-inclusive experience. I paid $85 for 250 minutes of internet access. That's not a lot of money in comparison to the cost of the cruise, but it's more than "nominal". One reason I take all inclusive cruises is because I don't like to be "nickeled and dimed". In my opinion, Silversea ought to include complimentary internet service in the price of the cruise. Our third, less-than-satisfactory experience from this cruise is not a criticism of Silversea, but rather a matter of personal style and preference. My wife and I simply prefer less formality than is the standard on Silversea. Judging from our one Silversea cruise, most of thier clientele enjoy dressing in tuxedos and gowns. When we travel, however, we prefer to leave the formal clothing at home. This was the first time in over twenty years that I've taken a jacket and tie on a cruise. Now that airlines are penalizing passengers with excess baggage, I'm even less inclined to pack extra suits, tuxedos and shoes.   Read Less
Sail Date: April 2011
My wife and I had another fantastic cruise happening: 10 days of pampered bliss. No one will ever be on a cruise ship with better service, wonderful passengers with the same interests, and of courese, gormet food.Speaking of passaneger: ... Read More
My wife and I had another fantastic cruise happening: 10 days of pampered bliss. No one will ever be on a cruise ship with better service, wonderful passengers with the same interests, and of courese, gormet food.Speaking of passaneger: Rudy and Susan, Terry and Christi and Roxi and the double mothers, all made our trip more fun and enriching for entering into our lives for just 10 days....We hope to see them again on future trips.Our mid ship veranda cabin was 345 SF, with a seating area and outside veranda. Bathrooms had 2 sinks and a sep tub and shower. plenty of space and a walk in closet.(not kidding)This is an all inclusive ship, which takes all the stress out of eating and drinking, literally, all day or night...You can make up a drink, and they will fix it for you on the spot...and if you want 2-3 more, not a problem.(Naps are plentiful!)...Right.Plenty of choices for restaurants to choose any type of meal, form the casual pool deck to the elegant Champagne Room, from continental, carnivores, or Italian, this ship had it all...not to mention all the complimentary wine you can drink. Estefana, you were the best...Of course, the planned excursions are well thought out, and planned with the passengers best interest at heart. We even had our own shopping consultant meet with us both on the ship and in the stores to insure we bought the best jewelery at the lowest price....everyone new Mat Miller....all the best, Mat!Would recommend this cruise line to anyone who loves luxury at the highest level on the high seas..... Read Less
Sail Date: February 2011
This was my first experience with an almost all-inclusive luxury line such as Silversea. I was impressed with many aspects of the cruise -- especially the quality of the crew, most of whom seemed eager to please and helpful, and the ... Read More
This was my first experience with an almost all-inclusive luxury line such as Silversea. I was impressed with many aspects of the cruise -- especially the quality of the crew, most of whom seemed eager to please and helpful, and the quality of the guests -- mostly British and American along with some Canadians and Europeans -- who were all exceptionally outgoing and friendly. The number of guests (370+) seemed just right to me.Boarding was a lonely and strange experience, perhaps because I had been visiting relatives in Fort Lauderdale who drove me to the pier at 4:00 pm -- rather late to be embarking. This, however, was a deliberate choice, as my embarkation experience on Holland America's Noordam the year before had been nightmarish. When I disembarked the Silver Whisper in Barbados I saw glasses of Champagne and punch on trays for arriving guests. However, due to my late arrival, that set-up was all gone. However, I was in my suite in no time, along with my luggage, where a bottle of drinkable, but certainly not great, Champagne (Drappier which doesn't appear in my local stores) in an ice-filled silver bucket awaited me, along with a fruit plate and lovely potted orchid. The "veranda suite" is really a stateroom with a sitting area and a balcony with two chairs and a small table (not large enough for lounge chairs). The marble countered bathroom featuring double sinks and both a shower stall and a bathtub with hand-held shower is absolutely six-star quality. I was delighted to find a pair of binoculars in one of the cabinets, along with all necessary bar ware. However, the only outlet where I could charge my camera battery turned on the vanity light as well. Also, the clock radio was on the desk in the sitting area -- not readable from the bed or convenient for wake-up calls.Although the Whisper spent June, 2010, in dry-dock, and was supposedly refurbished from bow to stern, the furniture showed considerable wear, with noticeable nicks in wood framed chairs, etc. I found the color scheme thoroughly depressing, and entirely non-nautical. The predominant colors were rusty burgundy (think dried blood) and gold, along with touches of brown (the sofa and vanity hassock). There was more than enough burgundy and gold in the theatre (the Vienna Lounge): violets, blues and/or greens contrasting with the wood trim would have made my suite a far more pleasant home away from home. There is an ample closet with plenty of hangers and drawer space. My queen-sized bed was exceptionally comfortable, and a choice of pillows is available.The much-vaunted Relais et Chateaux dining always sounded great in the menu descriptions but rarely lived up to them. Some specific examples: I've spent a lot of time in Boston and on Cape Cod, and one night New England clam chowder was on the menu, described as containing clams, cream and potatoes. Although a potato may have been pureed into the thin fish stock, I found none of the ingredients listed above. On another evening the appetizer was "crispy prawns;" it was delicious but consisted of a single prawn. One night I ordered grilled mahi-mahi as an entrEe. I received two small pieces of dry, barely edible fish that had never been near a grill; I assume the fish was baked. Although I confess to not being a dessert fanatic, the selections were not especially impressive. I do love ice cream, but my favorite flavors, chocolate and coffee(hardly unusual), were never available. The poolside barbecue "under the stars" which was supposed to be a special treat, wasn't. The best dinner I had on board was at La Terrazza, a specialty restaurant that requires a reservation but carries no extra charge.As to cruising solo, I'm not sure I'll repeat the experience. Vacations are romantic experiences, and I find it tough-going to be a widow among many couples in my age range. Ging444 raved about being invited to dine with officers on formal nights. I looked forward to such invitations, but they never came. One day, the ship's Shore Excursion Manager invited me to dinner, but he didn't show up. Instead I was seated with a family group of passengers I'd been seated with at an earlier dinner, and my next-door-neighbors on board: they were all friendly, pleasant people, but where was the officer who had invited me?I'm an avid snorkeler who brings along her own gear, and I had high hopes of finding like-minded people among the passengers. That didn't happen. Phillipsburg in St. Maarten might as well have been a sea day for me. I could have gone snorkeling at Dawn Beach via a taxi, but it really isn't wise to attempt to snorkel alone - especially amidst high winds and strong currents -- as I had discovered the day before at Jost Van Dyke. I do not like snorkeling with a life vest on at all, which -- with one exception -- was the rule on snorkeling excursions (although the Shore Excursions Manager had told me, incorrectly, that I would be allowed to waive the vest). Even deflated, vests spoil the freedom of the experience, invariably riding up even when properly strapped on, and the long straps, flapping around one's body, are a nuisance too. When I mentioned at the beginning of this review that Silversea offers an almost all-inclusive voyage, I was thinking of the shore excursions. They are expensive, but entirely necessary for a solo snorkeler.The ship could have rounded up snorkelers looking for company via the daily newsletter, but did not do so. I assume they were more interested in selling their shore excursions than in accommodating individual interests. To Silversea's credit, someone representing the ship always accompanies shore excursions, which ensures high quality via appropriate feedback to management.As to entertainment, the best events I attended in the Vienna Lounge were the enrichment lectures. The shows were poor in quality, and I walked out on two of them, preferring to dance with the gentlemen hosts (a big plus for solo women cruisers) in the Panorama Lounge after dinner. A nice event that was held in the Vienna Lounge was the ship's muster on the first afternoon (shortly after I boarded). While we were given all the necessary information, it was presented with some good humor, and in a relaxed, comfortable setting -- so unlike my previous experiences with Windstar and Holland America where one's first impression of the voyage was regimented boredom.I'd advise anyone looking for luxury to avoid lunches and drinks in the pool area. The food was very ordinary, and I turned down one drink before the bartender had poured it because the plastic glass was all smudgy -- as was a lot of other "glassware" there.One other cavil: Windstar and Holland America (both owned by Carnival) present you with a tote bag for your towel and beach stuff on the first night. On luxurious Silversea ships, if you need a tote bag, you'll have to buy one advertising the line in big letters to the tune of $30.00. That's downright chintzy. Please note: the reason I awarded 5 stars to the rates and value for money is that on this voyage Silversea charged only a 25 percent single supplement, which is a real bargain for solo travelers. Read Less
Silver Whisper Ratings
Category Editor Member
Cabins 5.0 4.5
Dining 4.5 4.0
Entertainment 3.0 3.4
Public Rooms 5.0 4.3
Fitness Recreation 4.0 3.6
Family 2.5 3.6
Shore Excursion 4.0 3.6
Enrichment 3.0 3.6
Service 5.0 4.5
Value For Money 4.0 3.7
Rates N/A 4.1

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