Sail Date: March 2015
Family of 4. Kids 9 and 6 (almost 7) We live in Fort Lauderdale and this is our 2nd cruise with RCCL on the Liberty of the Seas. We've also cruised with Disney Wonder 3 times. I had a great time this year, as I enjoyed the ... Read More
Family of 4. Kids 9 and 6 (almost 7) We live in Fort Lauderdale and this is our 2nd cruise with RCCL on the Liberty of the Seas. We've also cruised with Disney Wonder 3 times. I had a great time this year, as I enjoyed the entertainment and activities on this ship. There were lots of options on what to do. I saw rock star juggler Mike Price and found his show very entertaining. The cruise director, Dru, was great and I enjoyed the entertainment he hosted. The liars club was hilarious. I didn't get a chance to see some shows because of their scheduling. Kids club opens at 8 and the show also started at 8. Compared to Disney: The shows are geared more towards adults as Disney shows are geared more towards kids/family. The service was great as all the staff we interacted with were friendly. Kids program. Our kids enjoyed the kids club and the activities they did there. It does fill up on some sessions, so you need to make sure you get there early or your kid has to stay with you. Also, you need to drop off and pick up the kids each session (Morning, afternoon, and evening) Food: We ate at our assigned time each night at the regular restaurant. Our service was great. Some dishes were better than others, but the service was great each night. Thanks again Keron and Levin. We ate at the wind jammer buffet for breakfast and lunch, and the food was pretty good. We didn't try any of the specialty dining or Johnny Rockets. The free pizza and sandwiches were decent snack options. Tips: Bring some cash for Labadee to tip for the shade and chairs. Also, there a market place area. Areas for improvement: getting towels for the beach was not orderly. There was a line but half the guests come a different path and skipped the guests in line. (Guests had to check out towels.) They could also learn from Disney with ropes and lines for getting a seat on a tram on Labadee. I also wished they scheduled the shows better for families. The kids program started at 8 most nights, but some shows were at 8 or 7:45 so we could not make it on time. Usually, there were still seats though. Overall, it was a great cruise and our family had a good time. The value was definitely there. Read Less
Sail Date: February 2015
first I will trust the reviews next time, our last trip with our boys; decided to take a new cruise, after 4 times going on Carnival, big mistake we've take Royal Caribbean International; NEVER AGAIN; I guess the employees are tired ... Read More
first I will trust the reviews next time, our last trip with our boys; decided to take a new cruise, after 4 times going on Carnival, big mistake we've take Royal Caribbean International; NEVER AGAIN; I guess the employees are tired of doing the same job, the jewelry lady bad mood ; the formal dinner front desk bad mood, only the Bell Station Norwin Miller, and Josi and Narciso waiters from the formal dinner great people excellent and very professional,the rest is just about money; they sell you anything and everything watch out !!!!!!! food not what we've were expecting to many people not enough entertainment pool area not one spot after 11am look dirty to me with so many people shows not many only one per night they were okay; stated room very clean and good size for 2 peoples,if you wait for the last minute to book you will get a good price(about a3 to 4 weeks) before embarkation I just think that the Carnival cruise is really the fun ship if you are looking to have a lot of fun cruising with your family. Read Less
Sail Date: February 2015
My wife and I are in our late 20's. This was our 4th cruise, 1st with RC. We previously sailed with Carnival and Norwegian. We did not sail with any other group, family, or friends. It was just the two of us. I will give the nod to ... Read More
My wife and I are in our late 20's. This was our 4th cruise, 1st with RC. We previously sailed with Carnival and Norwegian. We did not sail with any other group, family, or friends. It was just the two of us. I will give the nod to RC on the Beauty of their ships. I was blown away by the structure of the Liberty of the Seas, and what it all had to offer. Overall the food was very good; I can't believe other reviews in which ppl seriously complain about the food. We found that the food on Carnival and NCL was also very good, and very comparable to RC (at least we didn't notice a difference). Overall service was very good, just as we experienced on Carnival and NCL. At times I felt like the bars were a bit understaffed. I had an unlimited soda package, and sometimes it took a very long time to get a soda. My wife has a gluten allergy and RC was very accomidating. Gluten free bread is available by request at the windjammer (although it sometimes takes awhile to get it). Some of the foreign kitchen workers looked at me like I was from a Mars when I asked for "gluten free bread." Our waiter was very accomidating and provided GF bread to my wife every night at diner, prior to her starter and main course. Each night, He also pointed out on the menu which dishes could be made gluten free. Dinner was outstanding every night. Both the food and service in the dining room was absolute top notch. On one separate occasion, some others on my table complained about their steaks being over/under cooked, however our waiter would notice the problem even before the customer even had a chance to make a comment. The waiter was quick to rectify the issue by bringing out a new plate, with a steak better prepared to their preference. Despite these instances, I feel the same ppl would agree with me that the service and food was outstanding every single night. My wife and I are not big drinkers, but we do enjoy a drink or two in the evening during the show and/or during dinner. We did not get the premium beverage package. (No way we both combined, could have consumed $500-$600 worth of booze in 5 days). We carried on 2 bottles of wine (one 750ml bottle allowed per person) and some clear liquor disguised in water bottles; we would just mix up a cocktail in our room a couple times a day, usually before a show and/or dinner. This probably saved us a couple hundreds of dollars. We ate dinner at 8:30 pm. I've read other reviews from ppl that said if you dine at 8:30 instead of 6:00, that you miss more shows; there is no truth to that at all. We would just go to an early show (6:30 or 7:00), and go straight to the dining room right after. The early show always wraps up in time to accomidate those who are scheduled to eat at 8:30. The entertainment was pretty good overall. However i feel like I enjoy the entertainment that Norwegian had to offer during our 2 prior cruises that We've taken with. Maybe because NCL offers the improv / sketch comedy by Second City, and those are always extremely funny. The female comedian on the Liberty of the Seas (Jessica Kirson) was extremely hilarious. Her comedy is very raw, and usually consisted of a lot of crowd interaction, which is always funny. Her late night "adult only" show was great! If you get offended easily, then don't go, because it isn't very politically correct (great comedy never is!!!!)...but if you enjoy a good, raw, ronchy comedy show, than it is a must see!!! The show on the second night was called "in the air"...it was pretty good. It involved a lot of dancing and areal acrobatics, which was very impressive. However the show started off super weird/creepy. My wife and I almost walked out following the introduction. During the intro, the costumes and music had kind of a "circus/carnival/freak show" feel to it. I'm glad we stayed cuz the areal performances made up for it. But the intro to the show was just weird, I believe others would agree (judging by the looks on some ppl's faces). I felt like the onboard activities were good. There was always something to do. The pool decks were split up very nice; one section for kids, one section for partying/live music, one section for quiet and relaxation. Navigating aroung the ship was easy enough. Every now and then we had to check the map of the ship by the elevators but the layout was simple to figure out. The ship was very smooth. We felt very little movement. This was probably the smoothest ship I've experienced thus far (the good weather/sea conditions probably played a big factor). In conclusion I enjoyed my first time sailing with RC, however I enjoyed every cruise I've been on because cruises are overall a great time!!! In the future, I will continue to consider either RC or NCL, especially if it's just my wife and I. I believe that both are a notch above Carnival when it comes to class. If I was to go on a cruise with a group of my guy friends, where drinking/partying would be at the forefront, then I would lean towards Carnival. I'm afraid as we (my wife and I) get older, we may shy away from cruises all together... just because my wife and I feel ourselves starting to get sick of crowds. And so often you can not escape the crowds, no matter what cruise ship/cruise line you go through. Overall great time, great ship!!! (4.5 out of 5) Read Less
Sail Date: February 2015
We just returned from a family trip with our two kids (ages 10 and 12) on the Liberty. Here are my comments: Pre-embarkation: We had arrived in Florida a few days early. Car rental return for Avis at the Hyatt Pier 66 went smoothly, and ... Read More
We just returned from a family trip with our two kids (ages 10 and 12) on the Liberty. Here are my comments: Pre-embarkation: We had arrived in Florida a few days early. Car rental return for Avis at the Hyatt Pier 66 went smoothly, and they rushed the returns process so that we wouldn't miss the shuttle to the port. Embarkation: Just as chaotic as others have noted. Pulling up to the terminal at around 11:30 am we got stuck in bumper to bumper traffic a few hundred yards back. The porters seemed overwhelmed by the number of people arriving. Once we got in line for security, after about 10 minutes we were told to get into another line for families, which moved very quickly (by contrast, my parents, who arrived about a half hour behind us, were in the security line for about an hour and a half). Once through security, we were directed into a very long check-in line. My son noticed that there was a separate check-in for C&A Gold members, something that the RCCL employee did not point out notwithstanding that our confirmation noted our status. Within 15 minutes we were on the ship. Cabin: We had never gone with an inside cabin before but we noticed when booking that we could get two connecting promenade cabins (on deck 8) for less than the cost of a single balcony cabin. We were glad to have the extra space and bathroom. The promenade cabins were great, with no noise from the promenade deck except during the 70s disco party, and even then it was over by around 10:30 pm. We wouldn't hesitate to book this cabin class again. The cabin was in better shape than anticipated and our steward did a good job keeping it clean (although we were surprised on the last night when one of our kids found a carry-on suitcase that wasn't ours under their bed). Some of the cutbacks were apparent: no free totes like they used to give, no pen and pad of paper. Specialty dining: Given some of the negative comments previously reported by others, we took a chance on the first night with Chops to take advantage of the usual first night discount and we were glad we did. The shrimp cocktail and veal chop were standouts. The addition of an $8 kids' menu allowed our kids to choose any appetizers and desserts off the regular menu along with smaller entree portions. It was very quiet in Chops that night so we tried to see if they would give us a discount to book another night, but they wouldn't. Although we didn't end up getting to try Portofinos, I got the feeling when speaking with them that they would have been open to discounted dining outside of the first night. Dining room: We had my time dining but prebooked reservations for each night so we ended up at the same table with no wait. We had low expectations, but the food was generally good. No standout dishes from our perspective but no real disappointments either. The staff, while not as personable as other cruises we've been on, was friendly enough. We loved that RCCL did away with the corkage fees for wines. Interestingly, although we had been told earlier in the week that Friday would be lobster night in the dining room, by lunchtime Friday we were told that the chef had not yet decided whether lobster would be served. Casual dining: The Windjammer was a real disappointment; while I won't bother comparing it with Princess or Celebrity, which had overall better food on all levels, even the Carnival Breeze's buffet had the Liberty beat on this one (while the latter ship's dining room didn't come close to the Liberty). The food was generally bland, with little variety and no fresh choices. The Breeze had a great burger grill, fresh Mexican restaurant and good fresh pizza. It would have been nice if the Liberty had at least a fresh sandwich bar. While Johnny Rocket's is decent, it is a paid venue, unlike Guy's on the Breeze. The Pizza at Sorrentos was not very good unfortunately. Recreation: This is one area where the Liberty shines. While popular and frequently busy, my kids still got to use the Flowrider several times. The rock climbing wall was never too busy and fun. Most importantly, there were a sufficient number of pools that we never had the sense of overcrowding, even on at sea days (unfortunately, some parents did a poor job of watching their kids and saw nothing wrong with letting them jump into busy pools--in some cases taking running starts from wet decks--at a risk to themselves and others). There were few kids the same age as my kids so they did not use the kids' programs. Entertainment: The only show we saw was In The Air and we enjoyed it, impressed with the production value. Ports: Unfortunately, our planned stop in Jamaica was cancelled due to some apparent mystery engine issues (which frankly caused us some concern, but the crew downplayed it), which meant that our excursion to Dunn's River Falls was also cancelled. Our one stop was at Labadee. We had never been there but would gladly book another itinerary with this stop. While excursions and activities were pricey, the beaches and facilities were beautiful. Disembarkation: We expected the worst based on what we saw at embarkation and were pleasantly surprised: from the time that our group was called, we had disembarked, collected our luggage, cleared customs and took a cab to FLL all in around 45 minutes. Too bad we couldn't say the same for Delta at FLL: although we already had our boarding passes, we stood in line for an hour and a half just to drop off our luggage. Unfortunately, we disembarked during a heavy downpour and it is apparent that the port staff must have left out our luggage exposed in the rain: when we got home late that night, we discovered that nearly all of the contents were wet (to the extent that a paper laundry bag from the ship had disintegrated). We had to unpack everything immediately to ensure that all could be aired out. I called RCCL to complain and they disclaimed responsibility, saying we would have to take it up with the port authority. Needless to say, this was not an acceptable response.   Read Less
Sail Date: February 2015
It's probably just me, but the constant bombardment of noise on the Liberty of the Seas was akin to torture. The volume in the Windjammer during breakfast was practically unbearable. It seemed there was nowhere on the ship where you ... Read More
It's probably just me, but the constant bombardment of noise on the Liberty of the Seas was akin to torture. The volume in the Windjammer during breakfast was practically unbearable. It seemed there was nowhere on the ship where you could find any solitude - other than our cabin - which seemed like a jail cell. Out inside cabin was so small the bed barely fit. I became so claustrophobic I seriously considered trying to sleep in a deck chair a couple of nights. There hardly any dance floors on this ship. And for some strange reason they elected to have a country-western band from eastern Europe playing in the Olive or Twist lounge on deck 14 - which has no dance floor at all to speak of. If you enjoy ballroom dancing, good luck! And the RCCL port at Port Everglades is a disaster. It's really hard to tell which is worse: checking in or getting off. In any case, Princess! Here we come!! Read Less
Sail Date: January 2015
Just returned from 5 nights SOLO on RC Liberty of the Seas. I've always wanted to cruise in January so I can complete my list of having cruised in every month of the year. I had my first aft-facing cabin 1704. I read favorable reviews ... Read More
Just returned from 5 nights SOLO on RC Liberty of the Seas. I've always wanted to cruise in January so I can complete my list of having cruised in every month of the year. I had my first aft-facing cabin 1704. I read favorable reviews despite the odd aft lay-out. My first impression was shock. I hated it and called to move. Long story short they claimed they were booked and could not move me to another balcony; so I decided to make the best of it. I did not like looking down on the people below me nor having them look up at me. I hated the steel guard rails around the aft as it was a distraction of the view. At night there were lights from other cabins and from the bottom deck that ruined the effect I love of sitting on the balcony at night and seeing stars and moon light. During the day it was quiet and I sat out and read. Occasionally, the people on one side came out for a while and were rather noisy but they didn't set up camp. The January weather at seas was perfect but when we pulled into Labadee it was a total wash out. Rained ALLLLLLLLLL day. As soon as we pulled out to see it cleared up. When we got to Ocho Rios the next morning the weather was better still overcast with VERY choppy water. I spent the day at one of the Sandals Resorts but could not snorkel. The ship was cool! I had $269.00 in obc's to use. I enjoyed my meal at Portofinos but Chops Grille was overrated. This cruise was just BLAH for me. Wish I had saved the money! Read Less
Sail Date: January 2015
After reviewing cruises on the Royal Caribbean website we chose the trip to Cozumel and Belize. We called Royal Caribbean to book and found that the website was wrong, The ship was going to Labadee and Ocho Riso but we wanted this ... Read More
After reviewing cruises on the Royal Caribbean website we chose the trip to Cozumel and Belize. We called Royal Caribbean to book and found that the website was wrong, The ship was going to Labadee and Ocho Riso but we wanted this particullar week so we booked it. We completed on line check in with diner options. On reviewing our online check in, I found that our diner reservation with another couple now included only one other person. Upon calling customer service I find out that the information on the website is wrong gain and we are still scheduled to dine with both people in the other party. On arrving at the ship we found this huge line wating to get in. They delayed boarding for three hours and had people waiting in the street and not one sign of a Royal Caribbean employee or an explanation ever. Prior to boarding we made reservations for the 4pm ice show but when we get on board we find that times were changed from 2 and 4 to 3 and 5pm. We were assigned the 5pm show and we had formal diner reservations for 6pm. After a trip to customer service we were allowed to change to the earlier show. Once on board our experience improved considerably. The room was spacious, well designed and we had a larger than expected window. The meals in the main dining room were enjoyable with several excellent choices each evening. The buffet was excellent but the selections could have been more varied, The entertainment included very good shows each evening, a fantastic ice show, enjoyable music in the lounges and an active casino. In Ocho Rios we booked a tubing excursion followed by swimming but after tubing we were taken to a shopping area, which none of the group wanted since there was a shopping area near the ship. We were given the option of going to a beach for an additional fee before we departed for the shopping area. After several couples complained to customer service on board , a price adjustment was made. It appears that Royal Caribbean does a poor job of monitoring the excursions Read Less
Sail Date: January 2015
First-class fitness center. Modern and well-maintained equipment and good steam and sauna. Food was okay - not as good as Celebrity or Oceana, but never bad. Fewer options at dinner, but always something to order. Desserts were weakest, ... Read More
First-class fitness center. Modern and well-maintained equipment and good steam and sauna. Food was okay - not as good as Celebrity or Oceana, but never bad. Fewer options at dinner, but always something to order. Desserts were weakest, which seemed strange since the head chef has a pastry background. Our waiter, Dante, would always rustle up an extra portion of anything we asked for. Buffet was well-organized and even at peak hours, the flow was good. The thing I noticed vs. Celebrity was the minimal baked goods at breakfast. No big deal, though. Bars were uniformly excellent - generous pours and friendly bar staff. Best entertainment by a mile vs. any other cruise I've been on (about 12 of them.) Ice Show was really well done. The 85 minute "condensed" version of Saturday Night Fever had professional sets and staging and (except for one performer) very good singing. There was an "aerial" show that was like Cirque du Soleil light ..... well-staged and wonderful to watch. A solo guitarist developed a "following" that grew each night, as did the comedy pianist/singer .... a lot of fun. A special jazz performance with 4 very talented singers in the Olive or Twist Lounge on deck 14 played to a packed house. Favorite place for us to hang out during the day and late afternoon -- the cantilevered hot tubs that extend out past the line of the ship .... great view ... perfect temp, and close to a bar that provides plastic cups you can take into the hot tub. Read Less
Sail Date: January 2015
Being a seasoned cruiser and Diamond Crown and Anchor, we've had varied experiences boarding a ship. Living on the west coast of FL allows us to drive over to the ports. Arriving to the check-point of Lauderdale was a breeze but what ... Read More
Being a seasoned cruiser and Diamond Crown and Anchor, we've had varied experiences boarding a ship. Living on the west coast of FL allows us to drive over to the ports. Arriving to the check-point of Lauderdale was a breeze but what occurred after was a cluster of traffic with mounting tempers. Traffic just didn't move. Took us over an hour from the check-point to drop off luggage. Then the turnaround to get into the parking garage was another slow process. The closer we walked to the terminal, the longer the line wound back and forth. Luckily we were able to get into the priority area with a short line. Told there were heavy metal bands and fan themed group on the previous cruise and RCI had issues getting some of the passengers off the ship. We heard the police had to be called to remove the last of them about 1 PM. When we finally boarded, it was apparent there were repairs to be made and stage equipment to be removed from the ship. One door from pool area into Windjammer was never working entire cruise. Some buttons on elevators didn't light up. Luckily we were told the suites had not been opened to the heavy metal passengers, so our Grand Suite was in good shape. The king-sized bed is lovely, lots of storage enough for a 14 night cruise, the bathroom with double sinks was great, and the balcony held a round table, 2 chairs and 2 padded full lounges. Unfortunately our priority tagged luggage never arrived until after 7 PM. If it wasn't for the intervention of Carlos, in the Concierge Lounge, I'm not sure when it would have arrived. The balcony needed a good cleaning, which was attempted the third day. The Bose surround sound system had a low static buzz the entire cruise when turned off. A couple attempts by ship's expert did not accomplish removing the buzzing. The TV channels offered are awful. No movie channels and only CNN for news. Each cruise we take, RCI offers less choices.The shower would not get super hot, hot enough to shower but if you needed hot, hot water it just didn't happen. There are two outlets on the dressing/desk area next to the bed and one on the bar. If you have phones, iPads and cameras to charge suggest to bring adapters. The suites are located deck 10 which is under the pool deck. You will hear the bands play and cruise director's announcements while in your cabin with doors closed in the afternoon. First evening was our anniversary so we chose to dine in Portofino. "Shameless" was our waiter and excellent. All of the meal was delicious and service great. Second evening to our regular table, 427, at 8:30 in Michaelangelo. We were met by an abrupt server, Bellisario. The round table for 6 was in the corner at the window but so close to the wall, only 4 could be seated. The extra chairs were never removed. His service marginally improved after discussion with the DR captain. Did having him as our waiter dull our dining experience? Absolutely...too many stories to tell, but this waiter needs to get off the ship. Majority of the meals served were hot, well prepared and good. We were fortunate to have Las Vegas Tenors as entertainment one evening. Fabulous! The Ice Show needs revamped. While it's entertaining, been same program for over a year. RCI-time to change it! Didn't see Saturday Night Fever as same as last year. Heard Up in the Air had technical issues so we didn't attempt as we didn't enjoy last year, so why repeat. Disco Night was fun and high energy. The bars still don't have enough bartenders behind the bars. Service continues to be slow. Drinks generate profit, why doesn't RCI seem to understand this concept? Booked zip-line for Labadee but it rained entire day. Told we could cancel but when going to Guest Services, they could not and told we had to exit the ship and go check-in area. So, we all had to get wet as it was a fair distance from the ship. Found a bar and watched the rain come down. Going back to ship and through security took a long time. The conveyer belt for bags etc. was wet and dirty. When the sun shines, I'm sure Labadee is wonderful. We enjoyed our cruise but hoping RCI compensates the passengers in some way for a terrible beginning. Read Less
5 Helpful Votes
Sail Date: December 2014
Christmas Cruise. I guess I should have known better but this cruise had 2,000 children on it. That's an actual number not an exaggeration. Almost no activities for adults. In a few of the lounges, after 9:30,PM you could listen to ... Read More
Christmas Cruise. I guess I should have known better but this cruise had 2,000 children on it. That's an actual number not an exaggeration. Almost no activities for adults. In a few of the lounges, after 9:30,PM you could listen to someone play the piano. We did not rock climb, flow board, ice skate, play in the arcade or any of the other activities designed for children so for the most part, we stayed in our room and read. There was not a chance of getting a seat by the pool or in the hot tubs during daylight hours. The dining rooms were not open for lunch so that left the cafeteria and you would have stand and wait for a seat being careful not to slip on food that had dropped on the floor. The ship does have many options for you to buy your meals. The architecture of the ship is truly beautiful. The library is a joke. There were fifty books in the English language, that includes all genre. The absurdity of it all was brought to a point when we got on the elevator with a gang of adolescents, spitting and laughing. They were having a great time, us...not so much. Read Less
Sail Date: December 2014
Royal Caribbean marketed this cruise as a family friendly vacation. We found it to be quite the contrary. We had planned on doing my family time dining. Upon registration at the kids club, we confirmed the time and location for pick up ... Read More
Royal Caribbean marketed this cruise as a family friendly vacation. We found it to be quite the contrary. We had planned on doing my family time dining. Upon registration at the kids club, we confirmed the time and location for pick up from the dining room. We brought the children to the designated spot at the designated time and found no one to be there on the first night. Neither the wait staff, the maître d', nor any crew members in the dining area seemed to have any idea at what we were talking about. We then proceeded to bring them directly to the kids club and found it to be closed. When we went to guest relations, we were told that the kids club would open at 8 PM. This is 15 minutes after the scheduled start time for the show. We were told we should complain to the staff at the kids club. We were very uncomfortable with the situation, as these are the people that would be caring for our children. We got to see 10 minutes of the show the first night due to scheduling conflicts with the kids club. On the second night, the show ended at 10 PM, which was the exact time that the kids club closed. Again, poor planning, as we were to be charged one dollar per minute per child for every minute we were late picking them up. Therefore, we again missed the show. Our children were very much looking forward to the ice skating, as they have done this previously on the liberty of the seas. Unfortunately, there were a very limited number of skating sessions available, several of which took place during our dinner seating. We got closed out of the open skate sessions the first night they were available. Upon asking when the next sessions would be, we were told that it was in two days. When I asked what time we would need to be there sign up, in order to ensure a spot, I was told we would need to be there by 6:45 to get any spot at all. Being that we were seated at the 6 o'clock dining time, this fell right in the middle of our dinner. We had to tell our waiter to hurry through dinner and we left in the middle of our entrées in order to go wait on line for a spot for skating. This is clearly not the first time Royal Caribbean has sailed this ship with this itinerary. It seems that scheduling should be down to a science by now. Unfortunately, however it all seemed very haphazard, disorganized and unaccommodating. To top it all off, at the show on the last night of the cruise, an announcement was made immediately prior to the show stating, "Parents, grandparents and guardians, please control your children's behavior!" This is a quite obnoxious and offensive way of asking for appropriate behavior in the theater. This was our second, and probably last time sailing on Royal Caribbean. Usually, our family sails on Disney cruise line. I can honestly say we have never experienced any issues like this on their ships. It was amazing to me, standing outside of the kids club on this ship, how many parents were saying that they would only sail Disney from now on. If Royal Caribbean is not interested in catering to families with children in the age group that need to be supervised, that is fine. Their cruises should not be advertised, however, as being family-friendly. Read Less
Sail Date: December 2014
This ship is nice. To many passengers so you will find long lines to the must activities, the food in the main dining room is not very good the buffet option is terrible. The wine selection it is terrible and over price. Check in prose to ... Read More
This ship is nice. To many passengers so you will find long lines to the must activities, the food in the main dining room is not very good the buffet option is terrible. The wine selection it is terrible and over price. Check in prose to be aboard of the ship is nightmare, 2 hrs. and 45 minutes with the pre-check prose on line. The stateroom supposedly it was a balcony it likes an improved stateroom on the back of the ship limited ocean view do not feel in that you have a balcony. My perception of the Royal Caribbean lines is a Family ship and they will try to sell and get as many money they can from your pockets. I will explores other cruses options before repeat Royal. Read Less
Sail Date: December 2014
I loved Liberty of the Seas. It is a large, beautiful ship. I would think the size of it makes it good for longer cruises. I was pleasantly surprised at the quality of food, because I was disappointed in the food quality on another Royal ... Read More
I loved Liberty of the Seas. It is a large, beautiful ship. I would think the size of it makes it good for longer cruises. I was pleasantly surprised at the quality of food, because I was disappointed in the food quality on another Royal Caribbean ship. Our service was good too. We had a promenade stateroom, which could get noisy, but not because you heard other guests, but because staff was playing drum beats or recordings. That was only until about 11 PM. After that, our room was really quiet. I enjoyed the window to the promenade deck 5. Also, we both thought the bed better than our previous Royal cruise. Enjoyed the ice show so much! so did my husband. Wow! After 5 days on the ship, there were still parts of it to explore. I like that. I would book on Liberty of the Seas again, if the itinerary and timing was right for me. Read Less
1 Helpful Vote
Sail Date: December 2014
This was our first cruise experience and from talking to regulars we had high expectations as to what we were to experience. Frankly extremely disappointed not so much for the cruise but the treatment and demeanor we received. First off no ... Read More
This was our first cruise experience and from talking to regulars we had high expectations as to what we were to experience. Frankly extremely disappointed not so much for the cruise but the treatment and demeanor we received. First off no one ever told us it would take 2 hours to check in. My wife has a bad knee so if we had known that it would be that long we would have made alternate arrangements. We saw people in our line going to priority for various reasons i.e. cranky children etc. and were being let in When I asked the supervisor he told my wife to sit in a wheelchair at the back of the hall and wait until I got to the front. Nice customer service. After finally boarding the ship our next experience was 45 minutes standing in line to muster to be shown a 30 second lift jacket demonstration really? I know and understand it is a requirement and for our safety but I think this can be done in much less time. Invalid key card and requiring a new key (Ok so this happens at the best of places) Line ups for everything.. towels, supper, lunch no room to sit in the Wind Jammer etc. (started closing sections at 10:45AM) was supposed to be open until 11:30AM didn’t help either. Best is we received a letter on Thursday night in our room that their is a problem with our credit card. We call our bank only to find out that Royal Caribbean Cruise is using the wrong expiry date. We go to Guest services to get this straightened out. (We Thought). Friday night trying to buy a drink at the nightly show our cards are cut off. Nice. This time because it was the next to the last day we had to wait 45 minutes to see guest services. Again same problem, Expiry date, solution how much do you think you will spend tonight and we will pre-authorize that amount so there are no problems. Really this is the solution, you can imagine there was not a good feeling that we were even going to get off the ship without issues. Frankly we found the crew and customer service lacking, hardly anyone smiled and save for a few (our cabin Attendant ) was excellent! There was general feeling of poor attitude. One night I saw a least 4 or 5 instances of waiters bickering at each other within our earshot. I see more job satisfaction at McDonald’s We took this cruise to help reduce our stress levels from the daily grind but frankly left the ship with higher stress levels then when we boarded. We will cruise again but it won’t be with Royal Caribbean. Oh just so you know after we were let off the ship and lined up for US customs a TSA agent immediately spotted my wife’s condition and escorted her to the front of the line. Imagine that TSA with better customer service skills then a cruise Line…   Read Less
Sail Date: November 2014
We are officially Diamond Plus with Royal Caribbean after this cruise. The lines at embarkation are set up very efficiently, don't be nervous if the line look long, it moves in a timely fashion. Our junior suite was well appointed but ... Read More
We are officially Diamond Plus with Royal Caribbean after this cruise. The lines at embarkation are set up very efficiently, don't be nervous if the line look long, it moves in a timely fashion. Our junior suite was well appointed but we enjoyed the sun and the pools and spent more time out of the room. We watched 'our' football team poolside on the giant tv screen - they won!! We did a ship excursion in Belize to a beach (by boat), it was a nice setting, the water was warm but there was grass growing in the water and it floated to the top which was a little annoying....looks like the area is relatively new so I'm hoping that beach will improve. Hubby had the chicken/rice and beans for lunch and enjoyed it - the dining area is impressive. We chose to make this a relaxing cruise, but there are some great activities on board - ice skating, rock-wall climbing and Flow-Rider. The waitstaff in the Rembrant dining room was excellent! Leaving the ship was also very organized and we breezed through in a timely fashion.   Read Less
Sail Date: April 2014
The Liberty of the Seas is an amazing ship! Has lots of activities onboard all throughout the day listed in your daily cruise compass newsletter. The flowrider had two styles. Standup surf style (very hard) and boogie boarding (lots of fun ... Read More
The Liberty of the Seas is an amazing ship! Has lots of activities onboard all throughout the day listed in your daily cruise compass newsletter. The flowrider had two styles. Standup surf style (very hard) and boogie boarding (lots of fun and easy for anyone). The line was about a half hour wait but still fun because you get to watch everyone wipe out! There isn't much instruction given but this makes it all the more fun! The bottom of the flowrider is a soft bouncy vinyl sort of like a trampoline so wipeouts do not hurt. There was always lots of seats by the pool deck and it was easy to get a drink from the bar servers. Rock climbing lines were very short. Lots of hard work to climb but amazing views from the top. Windjammer café was huge and easy to navigate with lots of seats as well. We would bring food from the Windjammer back to our room and enjoy it on our balcony. The Windjammer closed at 9pm. We had my time dining in the Botticelli Dining room (third level) with reservations for 8:30pm every night. If you are doing my time dining, you do not necessarily get the same table every night. The desserts were especially good in the dining room. Also tried Sorrentos pizza place in the Royal Promenade (deck 5). They had antipasto as well as pizza and desserts to choose from. Sometimes the line was quite long after the parade or an event taking place along the Royal Promenade. This was open until 2am. The Café Promenade served mini sandwiches and desserts such cookies and brownies and open 24 hours. The ice skating show (Encore) was surprisingly good. Saturday Night Fever in the Platinum Theatre was also amazing! Noticed other cruisers with gold coloured sea pass cards and they had a special VIP seating area for them. Not sure what that is all about... I am a platinum member and did not have one of those. (Maybe for Diamond members or suite members?) DreamWorks characters such as Shrek, Princess Fiona, King Jullian, Gloria, Alex the Lion and Kung Fu Panda all made appearances throughout the ship and was easy to get pictures with them with your own camera or by the professional photographer. The line at the Guest Services table was usually fairly long but staff was very nice. Read Less
Sail Date: February 2014
The saving grace was the Diamond Lounge and the Hosts in it. Diamond Priority Check-in AWESOME. BRUTAL departure, though. DIning: Slooooow service. Mediocre food all around. I was literally offended and embarrassed by the Bar Server at ... Read More
The saving grace was the Diamond Lounge and the Hosts in it. Diamond Priority Check-in AWESOME. BRUTAL departure, though. DIning: Slooooow service. Mediocre food all around. I was literally offended and embarrassed by the Bar Server at the Dining Table when, after he shouted across two tables in our group "anyone need a drink?" I asked to see a wine list for my wine package. He pointed to the Waiter and said "that's his job, now would anyone like to order a drink" Piss off, Simon, or whatever your name was. Excursions: Labadee = Laba-lame Jamaica = Jalmart Spa: Had a 75 minute massage and asked not to be sold the bill of goods AFTERWARDS for my Dry-This and Wrinkly-That, but, you guessed it ... hard sell for products. Way to ruin my relaxing $189.00 nap. This happened to me last time I had a massage on a RCCL Cruise. When the masseuse is done, they leave you to relax & collect yourself, and just as you are ready to go lay in the sun and have a drink, they pop back in the room with a glass of water and bombard you with product sales to the point of stress. So I left the room with MORE stress than when I entered. Cabin: Not cleaned very well, but we always brings a lot of cleaning and sanitizing items and scour it the first day ourselves. The Ship is still amazing and they are doing a great job at sanitizing and MAKING people sanitize prior to Dining/etc. Read Less
Sail Date: February 2014
This was my 9th cruise, and we took the whole family (me-35, wife-34, sons 6 & 2 1/2). Overall we had a great time! Pros: - We had a Royal Family Suite. It was awesome, and the perfect room for a family of 4 including 2 small ... Read More
This was my 9th cruise, and we took the whole family (me-35, wife-34, sons 6 & 2 1/2). Overall we had a great time! Pros: - We had a Royal Family Suite. It was awesome, and the perfect room for a family of 4 including 2 small children. It had 2 separate bedrooms, 2 bathrooms including one with a tub, a large sitting room with wrap around sofa, and large balcony. We really liked the suite. It was even better than I thought. Also- it was very quiet. Didn't hear anyone. - Service was great. The staff generally wanted everyone to have a great vacation. I read a lot of reviews about poor service, and I did not experience any of that. Believe me, I can be a pain to deal with at times, and we really had no issues. We were on the Allure last year (also great), but I actually think the service was better on Liberty. - For the Falmouth port, we booked a day pass at the Hilton Rose Hall. (Tip- book directly through resortsforaday.com. You will save $25 per person VS booking with RCL. Its the same exact excursion). We loved the resort. Transportation was efficient and safe. Left the port at 9:30. It was a 20 minute ride, and we were able to enjoy the resort from 10-2. Lunch was included. You basically were a guest of the hotel and has access to everything but a room. Highly recommend it. - For Labadee, since we had a suite we got access to the private Barefoot beach club. Very nice, and great beach area. Not crowded at all. Make sure you ask someone where to go if you are in a suite, as many people on port did not know there was a separate place for suite guests. The outside BBQ was so/so, and lots of bugs around, which did not make my 2 year old happy. - As most of you know RCL is great for kids. Very nice kids club for the 6 year old, and a very nice nursery with great staff for the 2 year old. We also booked in-room babysitting for 4 of the nights. It was not available on night one. On the allure it was much easier to get a babysitter, so if you want one on the Liberty; sign up right away---as soon as you get on the ship. Babysitters were great, and it was nice to have dinner and goto show without kids. We only had babysitting for 3 hours one night. The other 3, we were limited to 2 hours. Again, there was no limits on the Allure, but it worked out OK. - Staying in a suite you can get the full dinner menu at room service. We enjoyed a great dinner outside on our balcony. Overall ordered room service 3 times, and it was fast, and no issues whatsoever. - Food... I am a foodie, and while it wasn't the greatest food of all time; its certainly pretty decent. Do not understand the reviews about the food being vile. We eat out all the time in the Philadelphia area, and I had very little complaints about the food. We ate at Chops 2 nights which was great. (Tip- the filet was MUCH better than the strip steak). Food in main dining room was decent also. Rack of Lamb was the highlight. Ate lunch one day at Johnny Rockets. Certainly decent. Windjammer is so/so, and we only ate there for lunch twice, and breakfast once. Never ate at Portafino, but heard it was good. We went to the character breakfast twice, and the kids loved it. - Entertainment.... Very good. Went to Savannah Jack show (REALLY excellent), Rick Novell (also excellent). In the Air (wife loved it, I thought above average), and the Ice Show (great, but a bit long). We did not goto Saturday Night Fever. Also missed the comedian the first night, but saw it on the cruise TV, and she was awful. - Wife used the gym everyday, and she said it was great. - I like really good coffee & tea (big starbucks fan), and the free coffee and teas on board were very good. Pleasantly surprised. - Pool area and kids zone was nice. Plenty of room and fun for the kids. Cons: - On the Allure, they gave us a cruise phone so the nursery and babysitters could get ahold of us. On liberty they only give you one while your little one is in nursery, and then you have to return it each time. We felt much better having a phone at night with the babysitters. - The open ice skating was only offered 2 days, both around 7:00 at night. Makes no sense. Everyone is out to dinner and shows, and all dressed up. Should be during the day. Again- on the Allure it was. - They had (2) 3D movies, and the kids one (Turbo) was shown at 10:45 at night. Again makes no sense. - Disembarkation- A mess. Took 40 minutes to get thru customs. We got right off the ship since we were in a suite, but once you are out; you still have to deal with customs. Highly recommend the luggage valet service though. Very easy. - We like to take the kids to get their dinner early (around 5:30 or 6:00), since they goto bed around 7:30-8:00ish. The windjammer doesn't open until 6:30. Should be open by 6 at the latest. Only thing open for free around that time was the pizza place. - Elevator wait was VERY long at times. - Overall the desserts were so/so at best. Seemed much better on Celebrity and Princess. One more thing: - Even though the automatically add in tips every night, I still ended up passing out about $150 in tips throughout the cruise. Believe me; they appreciate it. If you want GREAT service, it helps to tip. Not necessary, but it goes a long way. If you have any questions I can answer (especially if you are traveling with a family) please feel free to email me at: brian (at) alevistar (dot com)   Read Less
Sail Date: February 2014
Loved our balcony cabin 7680.. The balcony was much larger then I expected. Our room steward Marco was on his game ! We are a couple in our late 50's and early 60's and we are on the picky side. Marco was very friendly and ... Read More
Loved our balcony cabin 7680.. The balcony was much larger then I expected. Our room steward Marco was on his game ! We are a couple in our late 50's and early 60's and we are on the picky side. Marco was very friendly and brought us fresh ice and our other requests on a regular basis. He seemed like he seemed like he was always just outside our door ! My wife loved the Spa and workout room ! .... Me not so much ..LOL I liked the self serve soft yogurt machine. (tastes like ice cream!) I think you can see where this is going ! .....FOOD . hmmmm The 9th floor Wind Jammer dining room was very average at best. It was like every other buffet that you were ever dined at. Scrambled eggs, cold toast, and decent amounts of fresh fruit. It filled your stomach and you didn't go away hungry. The room was very pleasant and airy. We dined for dinner once at the Botticeli (spelling) room ONCE. The best part of that room were the table mates and leaving. The tiny strip steak was just BAD. Again, the room was nice and serves cordial. ...GREAT FOOD. Thank Goodness for the Portifino restaurant. The T-bone steak was out of this world. The servers were all great !!! Make sure you book this !!! We ate there twice. ....AND Chops restaurant... very nice ! My wife loved the filet !! ...I had a pretty good N.Y strip steak. I wouldn't get it again. The medium was too well done. My wife's filet was much better. Desert was great at both upscale restaurants. One more thing.. easy on and off the boat if you move your own luggage . I had the five bottle wine package ... it was worth the money. We took a bottle of Charles Krug Merlot home. Read Less
Sail Date: February 2014
My wife and I took the ship to Haiti and Jamaca for 5 nights, 6 days. We have cruised with Carnaval and RCL. Rcl is still the better boat, but not by much. We were in cabin 7388 with a balcony. Boarding was OK a little wait but that's ... Read More
My wife and I took the ship to Haiti and Jamaca for 5 nights, 6 days. We have cruised with Carnaval and RCL. Rcl is still the better boat, but not by much. We were in cabin 7388 with a balcony. Boarding was OK a little wait but that's to be expected. Debarcation was delayed hours because of US Customs. Cabin was nice but beds were very old it felt like you were sleeping in a hamock, matress worn out. Windjamer was not very good the first night but with RCL the food gets better every day and it did by the last day it was GREAT. My time dining, we had a NY strip steak and couldn't eat it. Don't think they know how to cook steak. All other food was good. GREAT show by a band SAVANA JACK, I'm sure you'll hear more of them. Saturday night fever was the theatrical production it was good. Up was another show like circus de sole it was good. Pools were freezing about 50 degrees. Hot tubs were boiling about 104 degrees. Boat was clean crew was OK not as good as other RCL crews. The Carnaval Breeze was better and cheaper. We love RCL but they're slipping. Read Less
Sail Date: January 2014
We (self 60, DW 57) last sailed on Liberty in 2008. I'm happy to say that she still looks as beautiful and well-kept as she did 5 1/2 years ago. We had a Promenade Inside Cabin (6283). I always wanted to try a Promenade room. The ... Read More
We (self 60, DW 57) last sailed on Liberty in 2008. I'm happy to say that she still looks as beautiful and well-kept as she did 5 1/2 years ago. We had a Promenade Inside Cabin (6283). I always wanted to try a Promenade room. The last time we sailed Liberty we had a standard inside; I believe a standard inside has a bit more storage space than a Promenade cabin. This was a five day cruise for two adults. There was certainly enough storage room for two (especially with suitcases fitting under the beds, but it was less storage than we're used to on Royal ships (we've done insides. OV's, balconies). Food: Our last cruise 4 months earlier was on Disney Wonder. For all you hear about Disney food, we both found the Windjammer Buffet to be superior in both choices and quality over the Disney buffet area. I personally enjoyed the Royal dinners more than Disney, but that's a very objective matter. I've read complaints about cold food on Royal: we never had a meal anywhere that wasn't served hot. The Dining Room on Royal is a great lunch choice on sea days; they have a superb salad bar as well as several daily choices. We didn't do specialty restaurants or Johnny Rockets ($4.95 cover charge, but we cruised when JR was free and saw lots of wasted food, so I find the price justified). The Promenade area had pizza, sandwiches, desserts all day. Entertainment. In 12 cruises we felt this 5 day cruise presented the best variety of entertainment we've experienced. The first day show featured the outstanding Ship's Band and a comedian. Day Two was a Motown group (Spectrum) well known in Las Vegas. Day Three: In the Air, a Cirque d Soleil type show. Day Four: Physical Comedy by Heath Hyche - hilarious, i love people who act crazy. Day Five: Saturday Night Fever. Add in the Ice Shows, Trivia, a great and humorous piano player (David Curtis), and the variety offered was truly great. Our cruise was also enhanced by participating in the Meet & Mingle thread on Cruise Critic for our cruise. While 5 day cruises don't have formal M&M's, we did have an informal one (we missed it), and we also had a Cabin Crawl (great opportunity to see many cabin types) and a Slot Pull. We didn't win, but at least we got half our money back. I would strongly advise future cruisers (especially "newbies" to either cruising or Cruise Critic, to post on the Meet & Mingle thread for your cruises; you'll learn a lot and get to know some fellow cruisers beforehand. Embarkation started at 12:30PM; cabins ready by 1:30PM. Our luggage actually made it to our cabin by 3PM, earliest ever! Disembarkation was slow but smooth (we carried our own luggage off); our only problem came after clearing customs - there was a long taxi line and we ended up missing an Amtrak connection. My fault, not Royal's; I planned a tight schedule. What else can I add? We did My Time Dining (2nd time we tried it). It worked well; we had a table in one area the first night, afterwards the same table every night with Silbourn for a waiter, Denise as assistant. They were up to Royal's usual high standards, as was our Room Steward Barrington. We're not soda drinkers (or big alcohol drinkers for that matter). The few mixed drinks we had were reasonably priced; no worse than most bars, cheaper than a ballpark. If I had one complaint (and this is very minor): we drink mostly Iced Tea which was available only in the Windjammer (available also in the DR during Dining times). The Windjammer is open most hours of the day and evening; Coffee, Tea, Ice Water available 24 hours a day in the Promenade. We generally cruise once or twice a year, and in recent years we've Done Royal, Disney, Princess, and Celebrity. All of our cruises have been enjoyable, but Royal is still our favorite.   Read Less
Sail Date: January 2014
Planned this trip months in advance. 3 rooms, taking the whole family. Everyone takes time off work $$$, fly to Florida $$$, hotels $$, rental cars $$$, cruise $$$, all to be disappointed. Rooms were good, entertainment was excellent, ... Read More
Planned this trip months in advance. 3 rooms, taking the whole family. Everyone takes time off work $$$, fly to Florida $$$, hotels $$, rental cars $$$, cruise $$$, all to be disappointed. Rooms were good, entertainment was excellent, housekeeping was good, dining sucked (buffet and dining hall), staff friendliness was poor, and now RC's customer service very poor. My 12 year old can cook better steak. Waiter suggested peppercorn sauce for my steak after I didn't eat the overcooked, tasteless, non seasoned attempt at a N.Y. Strip. The best meal we encountered was at the car rental facility (HighT) going home. They had a food truck in their parking lot serving gourmet sandwiches which were a homerun. Be prepared to survive on breakfast (had to mess up) and Sorrentos Pizza. Adam Goldstein really needs to take one of his own cruises undercover and experience what his customers do. But I guess at 3 million a year he travels differently than the rest of us. This company needs to realize that some of us have to save up to take a trip like this, and when it doesn't deliver......there is nothing we can do. We have to wait until we have enough saved up to holiday again. People, I had fun on this cruise, but was not the least bit excited when it come to dinner. And I love food. Also you can only drive a car with one bent rim for so long. Then it either falls off or you change it.  Read Less
Sail Date: January 2014
I have cruised on 4 previous cruises with different cruise lines. This was are second cruise on Royal. Im not a hard person to please, and usually don't complain so a lot of the bad reviews I read before I went on this cruise scared ... Read More
I have cruised on 4 previous cruises with different cruise lines. This was are second cruise on Royal. Im not a hard person to please, and usually don't complain so a lot of the bad reviews I read before I went on this cruise scared me. This ship is big and beautiful, the staff is awesome everyone we came in contact with were great, Esp the staff in the Hoof and Claw....Our room was great had a balcony on the 9th floor midship, was are first time in an balcony and will never go back to an inside. Never felt the ship moving either. The food was ok in the buffet, Portofino was great and the main dining room also had good food.. Getting on and off the boat was a breeze do not know what these other people are talking about.. We had the premium drink package which is well worth it if you like to drink.. The shows where also good, saw the Motown, ice show and sat night fever. The biggest difference for us was the lack of live entertainment playing during the day and early evenings. I never got to dance once, partly my own fault seeing would could never make it up till 11 pm. But on NCL lots of live entertainment before this time. We are in are late 40's and felt this cruise was good for the people in there 20's or over 65. Seemed to cater to that age group. Familes also had a lot for the kids to do so I guess it is all in what you are looking for. We will go on an NCL next time. Read Less
Sail Date: November 2013
We've sailed Royal Caribbean several times. Overall, we had a good cruise, but several "little things" were lacking. We were informed to arrive at the pier later and did so - we arrived around 12:40 p.m. and were whisked on ... Read More
We've sailed Royal Caribbean several times. Overall, we had a good cruise, but several "little things" were lacking. We were informed to arrive at the pier later and did so - we arrived around 12:40 p.m. and were whisked on board by 1:30 p.m. - very smooth embarkation. We were able to go straight to our Junior Suite cabin and, upon entry, the cabin was beautiful. I was thrilled to have a coffee/tea maker and large bath tub as well as a walk-in closet. I had looked forward to these things and was excited to have booked a Junior Suite. I am sorry to report that our water pressure was not good all week (choice of trickle cool water or scalding hot with pressure) and the coffee they provided (3-cup filter packs) did not fit the coffee machine provided in our room 1-cup coffee maker, so we couldn't use the coffee pot, either. Our cabin steward worked hard to make things right, despite the inconveniences. Pros: -Very pretty ship and kept very clean. -Staff were pleasant and all worked hard. -We liked Labadee and Falmouth ports. Labadee is a lovely beach day if you enjoy the beach. In Jamaica, we shopped around the newly-built port in Falmouth and enjoyed seeing everything. It will be even nicer once they build the pool at Margaritaville as there aren't many beaches nearby. We also thought the shore trips for Jamaica were expensive. -Love the walk-in closet in our Junior Suite. -Johnny Rockets and Chops were enjoyable. Cons: -Buffet/food times seemed shorter. Buffet closed at 9:00 p.m. leaving only pizza til 1:00 a.m. and Promenade Cafe 24 hours. That also means no iced tea/flavored water that we could find after 9:00 p.m. Free drinks (iced tea, lemonade, flavored water) were also very watered down and had nearly no flavor at all. We had a hard time finding meat at the buffet one afternoon other than hot dogs and hamburgers (we did find some lunchmeat and some pieces of chicken in tomato sauce). Even the pizza was mostly vegetable and just cheese. Overall food seemed to have much less variety. -Charges for room service between Midnight and 5:00 a.m. (buffet is closed). -No chocolates on the pillow at night (this has been for quite a few RCCL cruises, but I still missed it). -Only late-night shows were first and last night of the cruise - we would have enjoyed a late-night comedy show sometime other than first and last night. -Pool towel service is no longer provided in staterooms or at the gangway - you have to go to the pool deck to get and exchange pool towels (inconvenient when leaving ship on Deck 1). -We were told that robes are no longer provided (we had a Junior Suite and are Diamond members) - I had thought that robes were a Diamond (if not a Junior Suite) benefit? I did get robes after I requested them, however. - Crown and Anchor coupons are now electronic and are supposed to be "on your card." We tried to use the buy 1 get 1 drink for 50% off and they told me it wasn't available on my card. ??? I guess I wasn't supposed to notice...but they did honor it on my spouse's card. -We booked a late-morning snorkeling shore tour in Labadee and walked off the ship to the end of the pier with all our snorkel gear only to be told our tour was cancelled. It would have been nice to have been informed our tour was cancelled either by phone message or via sign at the gangway so we didn't have to haul all our gear off the ship and to the end of the pier. -Disembarkation was probably one of the worst ever. We were not recognized as Diamond Members for priority disembarkation. We had a tag that was supposed to be called between 8:50 and 9:15. Our number wasn't called until after 11:15 a.m. We disembarked from Deck 1 where they were unloading garbage off the ship (used paint cans, etc.). My last glimpse of the ship was of garbage. I want to note that we still had a nice time despite the above inconveniences. However, it simply wasn't our best cruise. Read Less
Sail Date: November 2013
Always wanted to try RC and got to do it on a 5 nighter on ll/18. Embarkation went without a hitch using the handicap assistance we had requested. Escorted to Windjammer for lunch for first introduction to the dining department. The food ... Read More
Always wanted to try RC and got to do it on a 5 nighter on ll/18. Embarkation went without a hitch using the handicap assistance we had requested. Escorted to Windjammer for lunch for first introduction to the dining department. The food was equal to that we have had on other cruise lines, Carnival, NCL, and Costa. I requested a special dish for breakfast to one of the dining room manager and sure enough it was there the next morning. Dining room staff was friendly, helpful and plentiful daily until our last evening. That last evening the bountiful staffing was missing in action. I figured maybe the staff was tired or getting ready for the New Money that would be arriving the next day. We had signed and paid gratuities in advance for the privilege of Anytime Dining. My interpretation of Any Time Dining was being able to dine at whatever time I requested, with my partner, at our own table. We tried once and found anytime dining is whatever time THEY wanted to seat you and your party together, at your own table. If you want to dine at say six pm, you have to be seated at the big "extra" table with strangers. It was explained to me this way "you wanted to dine at 6 didn't you, we seated you at six didn't we. What a farce. The ice show was excellent. I enjoyed it so much, I saw it twice. Saturday Night Fever or whatever, I was not expressed with. On Air, hated it. The vaudevillian juggler guy had his prime in Vegas years ago, but he is a good filler for a cruise ship act. The Temptation tribute groups was very good. I enjoyed them. There might have been another act on the cruise, but I can't remember it, so it must not have been too impressive. Being at 70 years, we didn't try any of the active activities. They did have a lot of things for passengers to participate and enjoy. I kinda miss the typical newlywed game, guest talent show and that sort of thing not held on this cruise. I wonder why Liberty got away from that. The ship's music selections was very interesting. I was listening. I think it's geared towards the ethnic majority of the passengers.. Rich, the cruise director was very active, energetic and good at his job Our cabin superior 9318 was plenty large enough. The balcony was large enough for a lounger. They should put one out there. It was a connecting cabin, but we had no problem with that. Our cabin person was sufficient, but she really didn't put herself out. She looked like she had a whole lot to do. We didn't do any excursions, so can't comment on those. Took advantage of a spa massage special that was very relaxing. Disembarkation was slow and confusing as always. I have always found this to be the most disorganize part of a cruise and never look forward to it. The cruise was alright.. Nothing too drastic happened to cause us not to cruise with Royal Caribbean again. I just won't prepay for Any Time Dining again. Read Less
Liberty of the Seas Ratings
Category Editor Member
Cabins 4.0 4.4
Dining 3.5 4.0
Entertainment 3.5 4.1
Public Rooms 4.0 4.4
Fitness Recreation 4.5 4.3
Family 4.5 4.3
Shore Excursion 4.0 3.9
Enrichment 3.5 3.7
Service 3.5 4.3
Value For Money 4.0 3.9
Rates 4.0 4.1

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