Sail Date: September 2019
We just got back from a 5 day cruise on the Enchantment. It was my husband and I with our 2 kids (9 and 11). We had an overall fun trip. We have cruised a lot in the past but this was our first time with RC. The ship had great customer ... Read More
We just got back from a 5 day cruise on the Enchantment. It was my husband and I with our 2 kids (9 and 11). We had an overall fun trip. We have cruised a lot in the past but this was our first time with RC. The ship had great customer service. It was clean and well maintained. The buffet was very overcrowded, My kids got run over, we had trouble getting to the food and finding a table. The buffet food was average with little variety. The main dining food was outstanding with a large variety. We had the best waiters we have ever had on a cruise before (Sanjay and Miroslav, table 79). We booked the Galley tour at a discount after boarding. The tour was fun and the bottomless mimosas were nice. The theater shows were entertaining and kids really enjoyed. We usually love going to art auctions but skipped the one on this ship. The auction was kicked out of their normal room and moved to narrow spot by a major walkway with limited seating. The casino was tiny and I have never lost my money quicker. My kids loved the rock climbing/trampoline and there was never a line. They also liked the kids club. Just be aware, the kids club filled up and I did see them turning away kids multiple times. The ship had 3 pools of which we were hardly able to use. The adults only pool was in a very hot enclosed area. The main pool was either too crowded or used for pool games. The kids pool was closed and drained often bc babies kept pooping in it. Our room was 8089, an upgraded ocean view with floor to ceiling windows. It was centrally located close to everything. Our Steward did a great job keeping the room clean and restocked with plush/soft/clean towels. The cabin felt spacious for a cruise ship. The main queen bed was 2 mismatched mattresses pushed together and my husband kept rolling into the middle crack. A sewage smell was coming from the bath floor drains the entire trip. Our bedding smelled like sewage. We complained and they quickly changed out the bedding. The manager came to apologize. The room was noisy. We had noise from the pool deck above, music blasting from the centrum at all hours, and a crying baby next door. We loved Costa Maya. We exited the port through a pastry shop and took a taxi to the Crazy Lobster. The beach was not crowded and the food was good with cheap Coronas. We were able to snorkle and saw lots of fish in their enclosed swimming area. No seaweed in the water. The area around Crazy Lobster had the best prices on Souviners. We went to Mr Sanchos in Cozumel for the 2nd time. The beach and water were beautiful. We were also able to snorkle here with fish in the water. The grilled shrimp was great but took 45 minutes to get. It took several hours to get my guacamole order. The mixed drinks contained no alcohol and were too sweet. We stuck with drinking beer. The boarding was awful. We picked a boarding time of 10:30 when registering many months ago. We showed up at 10:30 but didn't get on until 1 PM. They held us in a large room for several hours. The gold, plat, emerald members were all called before us. The deboarding was also unpleasant. We were in a long line that wrapped around the whole ship. The line finally ended with us having to drag our luggage down the stairs. We overall had a pleasant family vacation but will not go on this ship again and will most likely not go on Royal Caribbean again. Read Less
2 Helpful Votes
Sail Date: August 2019
My wife and I went on the Enchantment out of Galveston with our adult children. Boarding in Galveston was extremely easy.Our sea passes were scanned and we were cleared to board. The room key/set sail cards were already in our cabins. ... Read More
My wife and I went on the Enchantment out of Galveston with our adult children. Boarding in Galveston was extremely easy.Our sea passes were scanned and we were cleared to board. The room key/set sail cards were already in our cabins. Eventhough the ship is older it is well maintained and appears to have been updated recently. We all had inside cabins on deck 3. Our attendant was nice and we were happy with him. The cabins were quiet. My only complaint is that the room safe locked with the sea pass card not a pin code. That meant either my wife or I had to open the safe with the card that locked it. On other cruises we enjoy hanging out in the solarium. On this ship, the solarium is enclosed which means it is especially hot and humid. The entertainement was great especially the comedians. In terms of food service, The food in the Windjammer was typical and it did seem more crowded than the larger ships for breakfast and lunch. We never had difficulty finding a table for 5. The cafe in the Solarium always had a line, sometimes long. They seemed to run out of pizza quickly and there was usually a wait. Dining room food was typical. Our waiter was outstanding and went above and beyond! We did purchase an upgrade for surf and turf at a discount which was excellent. Speaking of extras, one annoying thing is the constant selling of extras by the head waiter. We are Diamond members and enjoyed the Diamond club and Happy hour. Overall it was a great cruise! Read Less
6 Helpful Votes
Sail Date: August 2019
(I've been cruising for 34 years, been on 50+ cruises) To be honest, I would not have chosen this particular ship for my family just because of the age of the ship and lack of certain "kid-friendly" amenities BUT a crew ... Read More
(I've been cruising for 34 years, been on 50+ cruises) To be honest, I would not have chosen this particular ship for my family just because of the age of the ship and lack of certain "kid-friendly" amenities BUT a crew member we met a few years back who we absolutely loved started a contract on EOS so we booked to cruise with him again and I am SO glad we did! We had a group of 8 people, my husband and I are in our 40's and we had kids with us aged 11 - 21. This was the 1st time the younger ones had ever been on a cruise without all the bells and whistles of water slides and sports courts, and they all enjoyed themselves! There were a lot of kids their age on our sailing so they kept busy. They enjoyed the Teen club. As others have mentioned, the outside of the ship could definitely use a paint job as it's quite rusty BUT the inside is beautiful. The character and décor of the lounges and dining rooms are superb. The food is hands down better than Carnival...good, some great, but not fantastic. What made this cruise so enjoyable and memorable was the staff. Everyone from the officers, to the people cleaning the railings were always smiling and friendly and genuinely seemed as though they wanted to be there. We had fantastic service everywhere we went...bar service, room steward, dining room, even guest services! This ship may not have all the fancy new stuff but it makes up for it in the service department. Our cabin was on deck 3 mid-ship, outside. Cabin was in nice shape, plenty of storage & nice big window. Bathroom was also nice, plenty of space and great water pressure in the shower. We thought the live entertainment on the ship was fantastic. Reggae band out by the pool is great, be sure not to miss the night they perform at Boleros...wow, great vocals! There's also a live band in the centrum each night, a live band in Boleros and a piano player who was fantastic in the Schooner Bar. There's also the usual Broadway style shows which we enjoyed, karaoke, comedy shows and various trivia times and other game show type events hosted by the cruise staff. On sea days there was entertainment poolside, one thing I had never seen before in my 30+ years of cruising, they had an officer vs. passenger water volleyball game! It was great seeing the officers in their uniform tops with trunks interacting with the passengers. Costa Maya and Cozumel are nice places with a variety of things to do. We've been to Cozumel each year for the past 5 years and go to Paradise Beach every time. In Costa Maya we've done the dolphin swim and dune buggies so now we usually just hang out at the port and enjoy the pool and restaurants. Embarkation and Debarkation were typical, always seems quicker getting on the ship! We carried our own luggage on and off which works for us. I heard fellow passengers complaining about the ship, mainly about the size and I heard kids tell their parents "this ship sucks!" All I can say is that I guess everyone has their preferences. I've been on ships of all sizes and varying amenities. I've cruised with Carnival, Princess, Holland America, Norwegian, Celebrity and Royal Caribbean and I thoroughly enjoyed this vacation. I really enjoyed the more intimate personalized service which I feel they are able to provide on this ship because of the size. If you appreciate great service and are willing to sacrifice the water slides, etc...then give this ship a try I don't think you'll be disappointed! Enchantment of the Seas is small in comparison to it's fleet mates but what it lacks in size it more than makes up for it in service and character. Bravo Enchantment staff! I'm looking forward to cruising on the Enchantment again :-) Read Less
4 Helpful Votes
Sail Date: July 2019
I really enjoyed the EOS that left out of Galveston TX. Easy on and easy off the ship and cabin was fine. Food was OK but not the greatest ever. We did not get a drink package and we did carry on 2 bottles of red wine but only drank 1/2 ... Read More
I really enjoyed the EOS that left out of Galveston TX. Easy on and easy off the ship and cabin was fine. Food was OK but not the greatest ever. We did not get a drink package and we did carry on 2 bottles of red wine but only drank 1/2 of one of them and took the other one home. We played blackjack and lost $$ but it was fun. There is plenty to do on the ship and we just like to pool and relax. Comedy shows were funny and really the people on the ship were very nice and very happy. Nothing but fun on the ship and it was a nice crowd of polite Texans on the ship. We are not from TX but the Texans are the best!! Again, the ship is dated and the outside deck and rails need painting and maintenance. Overall, the ship was very clean and staff was so very nice. We loved the staff on the ship. Cabin had 3 doors or drawers that were broken. Shower is very small but works fine. Beds were very comfortable. Read Less
1 Helpful Vote
Sail Date: June 2019
We had 7 cruisers, 2 teens, 2 young adults, 1 middle aged adult and two grandparents.From the time we set foot on the ship until the time we sadly left everyone had a fabulous time. All the meals in all the venues were excellent. We ate ... Read More
We had 7 cruisers, 2 teens, 2 young adults, 1 middle aged adult and two grandparents.From the time we set foot on the ship until the time we sadly left everyone had a fabulous time. All the meals in all the venues were excellent. We ate dinner every night in the My Fair Lady dining room and our servers, Joel and Mark, could not have been friendlier or more efficient. They were so funny and made us laugh throughout our meals which were always delicious and plentiful. We had 4 junior suites Our room steward was Joseph and he kept everything in perfect order and was always ready to help in any way. All the staff were friendly and helpful and it was such a pleasure to be around them. Yes the ship is old and there is some rust but everything was clean and in working order. There was entertainment for all of us to enjoy and the shore excursion in Cozumel was definitely a highlight. 5 of us went snorkeling and swimming in the Cenotes and had a wonderful lunch provided by the guide who was helpful and informative. The only negative experience was shopping in Cozumel. The shop keepers were so pushy and obnoxious we finally gave up and went back to the ship. This was our second cruise with Royal Caribbean and we would go again. Read Less
1 Helpful Vote
Sail Date: May 2019
Ship shows outside signs of its age. A good paint job would fix this. This ship was chosen as a trip with our grandchildren and convenient, out of Texas. We did encounter issues, such as A/C and plumbing. Supervisor Staff and Diamond ... Read More
Ship shows outside signs of its age. A good paint job would fix this. This ship was chosen as a trip with our grandchildren and convenient, out of Texas. We did encounter issues, such as A/C and plumbing. Supervisor Staff and Diamond Concierge was helpful. We ate in dining room every night but one, waitstaff felt very inexperience but continually asked us to remember to fill out survey. (Which we did) Food was okay but it seemed like the same items every night. The buffet was even worse. It was the same options everyday for lunch. The best meal of the week was room service one night. The only dining options at night are Main Dining, Buffet or Chops (fee). It would be nice to have at least one more. Our cabin steward was a little distracted (due to family issues) but good enough. Our grandson (8 yrs, almost 9) really enjoyed the Kids Club. He went every night and was always excited to go back. The ship shows signs of age, especially outside and there are no frills and thrills like others her size. The entertainment staff was talented and we enjoyed the shows. Read Less
1 Helpful Vote
Sail Date: May 2019
Took this cruise mainly because it was a different ship at our home Port. We we're not disappointed in the service and staff. After 15+ cruises on many different ships, the service on Enchantment was probably the best we've ... Read More
Took this cruise mainly because it was a different ship at our home Port. We we're not disappointed in the service and staff. After 15+ cruises on many different ships, the service on Enchantment was probably the best we've ever had. Our cabin attendant Priscilla was extremely efficient and accommodating, always with a smile. The Windjammer had one of the managers that was "Top Notch". Steven was all over the Windjammer dining area, checking on the guests, and occasionally belting out a tune tableside, and had an infectious laugh that made my day. In the conceirge lounge, Perla handled any requests you had with efficiency and a friendly smile, and our waiter, Ida couldn't have been better, would like to have taken him home with me. Ship needs work/refurbished badly. Paint, woodwork bad, needs basic drydock refurbish. All in all it was a good cruise, with above and beyond service. Read Less
3 Helpful Votes
Sail Date: May 2019
The room 3068 -good The Ship- ok lots of visible rust The coffee beverage card- insanely stupid and screws You over: buy a card $32-34 good for 15 drinks NOT!! It is treated as 1 mark off for every expresso shot. So if a drink is $3 ... Read More
The room 3068 -good The Ship- ok lots of visible rust The coffee beverage card- insanely stupid and screws You over: buy a card $32-34 good for 15 drinks NOT!! It is treated as 1 mark off for every expresso shot. So if a drink is $3 or 5 if it has more than a single shot they will mark your card for every shot. $3 cost for an Americano they charge you 4 drinks on card. So you can only get 3 and 3/4 drinks for a total of $12 if bought outright but $32 + if you use discount card !! Bad math jerks!! I can buy 15 $5 Frappuccinos for $75 but only 3 3/4 Americanos - YOU ARE STUPID IDIOTS!! Staff - they were great if not amazing this trip over last year. FOOD- can you say average and lacking in choice and mediocre quality!! Entertainment- good comedians but lounge performances were highly lacking. You have cut corners so much that you SUCK!! Royal I gave you two years and $$$$ thousands of dollars. Carnival kicks your but at everything!! I suggest you go over to the compete date learn how it’s done right. Read Less
4 Helpful Votes
Sail Date: April 2019
I choose this cruise because of the destination and the pictures on the web. However, I quickly found out that this boat was not at all how it looked on the site. The paint was peeling on the wall of the boat inside and out. Crew was ... Read More
I choose this cruise because of the destination and the pictures on the web. However, I quickly found out that this boat was not at all how it looked on the site. The paint was peeling on the wall of the boat inside and out. Crew was painting areas of the boat throughout the trip. The boat had nothing exciting to do. The arcade only had 4 games. It was the size of a closet. The pool was over run by children day in and day out. The hot tubs were consistently occupied by children And they were supposed to be open 24 hours but were closed each day before the pools as well. This was not a boat for couples or married pple. Only families with small children. The food was less than average and our beds were like sleeping on a slab of concrete. We had back pains every morning and tossed and turned all night. Cococay Beach was horrible. It was under construction and there was basically nothing to do there at all. Nothing like we expected. Total disappointment. Read Less
2 Helpful Votes
Sail Date: March 2019
We loved our cruise on Enchantment of the Seas! We were so completely happy with everything and do not have a single complaint!! We are already thinking about our next possible cruise vacation. It really felt like an excellent value for ... Read More
We loved our cruise on Enchantment of the Seas! We were so completely happy with everything and do not have a single complaint!! We are already thinking about our next possible cruise vacation. It really felt like an excellent value for our family ... there were 9 of us including 4 children ages 10-17. We had 3 interior cabins on deck 2, slept 3 in each and were very happy with our accommodations! The rooms were clean and there was plenty of room to store/hang our clothes and to slide our empty suitcases under the beds. Two of us had cruised in the past on Royal Caribbean and had certain expectations ... we were incredibly pleased that they were met including the towel 'art' in our cabins on nights 2 & 3. I had read many of the reviews on this forum (they made me so nervous!) and yes, the ship shows its age if you look critically, the windows are not sparkling clean, there were no ice sculptures, lobster and filet mignon are only offered for an additional charge in the main dining room, it doesn't have as many features as the bigger newer ships ... but none of those things affected our enjoyment in any way. We watched YouTube tours of the ship beforehand so we knew exactly what this ship did and didn't have ... we were originally thinking of going on the newer Mariner of the Seas (that looked amazing!) but that was more expensive and was going out of Miami. Since we already had our vacation dates planned and flights to Orlando booked we had limited cruise options that fit inside those dates. Next time we're going to pick the cruise first and plan our whole vacation around it rather than squeezing a cruise into our existing vacation. Enchantment was going out of Port Canaveral and the dates worked. The staff were so friendly and helpful. There was an abundance of delicious complimentary food available. We ate dinners in the main dining room using My Time dining ... we had 7:45pm reservations that allowed us to watch the sunset on deck each evening. On the final evening our table wasn't ready on time but that worked out in our favor as we were able to watch the International Parade of Flags and then still be in the dining room late enough for the Farewell song by the chefs and waitstaff. We loved our waiter Venice! And the food was delicious. We ate breakfast and lunches at the Windjammer Cafe and were very satisfied! Next time we will need to eat a dinner in the Windjammer Cafe since the buffet looked amazing. The 'barbecue' buffet lunch on Cococay was also impressive and delicious. We loved Cococay! We paid for the glass bottom boat excursion but it was cancelled due to the weather (it was windy and the sea was choppy) so instead we swam and snorkeled in the shallow waters at the beach, using the free lounge chairs. The new pier being opened was great ... it made getting off and on the ship so easy. 7 of us were first-time cruisers and there was a little seasickness ... even though we had very gentle seas, you still feel the motion, especially when sitting in the dining room. I don't understand how some people claim you don't feel anything ... I definitely feel the motion - it doesn't make me sick, but it's a little weird until you get used to it. Using seabands helped. The whole process was really easy - we booked through a travel website which offered us $50 onboard credits for each cabin, we used the Royal Caribbean app to check in and printed our own luggage tags. None of us had passports but we all have Enhanced Driver's licenses so that was fine for the Bahamas and birth certificates for the kids was all that was needed. Getting on the ship was fast since we had done everything online using the app and then we kept our luggage on the last day so we left the ship after eating breakfast and had no wait at all. Getting into the port we accepted the services of a luggage porter who put all our suitcases on a cart and took us through customs right away instead of having to wait in the long lines with the people who chose not to use a porter. He brought our luggage to our rented van in the parking garage. We gave him a tip and that was $ well spent ... it probably saved us 45+ minutes! We did our research and knew what we wanted to do at each port and on the ship and were prepared for what the costs would be. We brought water bottles to refill on board so we didn't need to spend $ buying water bottles or other beverages. Plus on Cococay there are complimentary beverage stations. The complimentary coffee, tea, ice tea, lemonade and other juices were perfectly fine for our needs. We purchased a few drinks at the bar and some wine at dinner but didn't bother with drink packages. (P.S. I noticed that drink packages and excursions are much cheaper if you buy them in advance rather than waiting until you are onboard.) We had an awesome time! The weather was beautiful, sunny and warm except it got a little chilly the first 2 nights with the ocean breeze. We really feel we got our money's worth. Thank you Royal Caribbean!! Read Less
2 Helpful Votes
Sail Date: March 2019
We booked this cruise through the RC website, along with a Universal Orlando package. First two days were at Universal, lodging at the Hard Rock Hotel. All transportation was provided. I only mention this to say the communication aspect ... Read More
We booked this cruise through the RC website, along with a Universal Orlando package. First two days were at Universal, lodging at the Hard Rock Hotel. All transportation was provided. I only mention this to say the communication aspect was kind of poor. We didn’t really get detailed instructions for the first part of the trip and had to figure things out as we went. I am comparing this to how a travel agent would handle this type of package. Saddest thing was the weather. 65 and a little rainy on ship-off day. Then, our day at sea was similarly cold, rainy, and windy. I’m pretty tolerant of being on a ship, but I was feeling pretty green after waking up on sea day. Captain said 10 meter seas! We upgraded to The Key and embarkation/debarkation were a breeze. I mean, amazingly quick and efficient. We self-carried off the ship and showed up at 7:10. By 7:15 we were off. Make sure to tell staff you have this and ask them how to use the benefits. It does include internet for all people in the cabin as well. We didn’t get much value out of this upgrade other than the things mentioned above, mainly because of weather and the nature of the ship itself. The ship is older and definitely shows its age in places. The cabin and hallways were worn from wall to floor. We had an ocean view at the back of deck 3 and I don’t think I’d do that again. We were right under the main kitchen and it was loud all night. However, the bed was comfy and everything worked. Service was top notch. Safwan, our room attendant, was extremely nice and attentive. He was great to the kiddos and always had a smile for us. Crisostomo and Mark, our waiter/assistant, were also amazing. Cris gave us a tip that made breakfast so much more enjoyable - eat in the Park Cafe! In all, it seemed everyone had a smile and a greeting for us that made us feel welcome. Food was good. As a former foodservice manager, I understand the difficulty in providing high level food to thousands of people. RC does an excellent job of this, though I wasn’t too impressed by the Windjammer. In fact, I hope I never have to eat there again. It was just too crowded and the food wasn’t that good. I’m comparing this to the Disney Dream buffet, which I thought was very nice. The pool deck is large and very nice. Two good size pools and four hot tubs. They opened the Solarium to everybody on the sea day, thankfully. Though I’m sure it annoyed the adults, there wasn’t much to do for the kids that day. Plenty of places to get drinks and they were consistently delicious. Speaking of drinks, I do wish I’d just bought the dang drink package ahead of time instead of the first day. Probably threw away $100 that way. We watched one show on night 1 and it was good. Just never managed to make it the other nights. It was Don Gray comedy and the kids loved it. Other nights we played bingo, trivia, watched karaoke, etc. The parade of flags on the last night was awesome! Never did gamble, but the casino looked decent. We have plenty of casinos at home, so it wasn’t a huge draw for us. Kids club was really well managed and the kids were always annoyed when we came to get them - a good sign! We utilized the kids club dinner once and enjoyed dining as a couple. As noted, the at-sea day was pretty lame. The crew added indoor activities, so it’s no fault of their own. We just had two kids cooped up in the boat. Originally had planned to use the Key for the rock wall and jumping attraction, but both were closed because of the weather. Nassau was fun! Last time I hadn’t really liked it much, but we walked down to Junkanoo Beach and the sun came out finally! Enjoyed some street food and drinks and swam the day away. The pier is open at Coco Cay, which made the benefit of priority status on the tender a non-issue. Well worth it of course, because it was so easy to get off/on the boat. While the water park still isn’t done, the humongous pool and new dining area is. Easily the best lunch of the cruise - they had some very good carnitas tacos. Weather at Coco was awesome and we just enjoyed every minute of the experience. Staff was quick to help with chairs and umbrellas. Tip: the farther you walk, the better your seat. Brought our own snorkels and used the complimentary life vests. Saw some fish and rays. Another tip: the pool is amazing and worth visiting. In all, we would do it again and hope for better weather. We liked RC for the fact that they make the whole cruise seem like a four night party. While Disney does kids very well, their adult activities sometimes seem like an afterthought compared to the plethora of things RC organizes for adults. Both have good kids clubs, but I think mine preferred RC because theirs was smaller and a little more personal. Read Less
1 Helpful Vote
Sail Date: March 2019
I booked this cruise at the last minute, about a month before it departed as a short spring break trip for my wife and daughter who is a freshman in college. My wife and I hadn't been on a cruise in over 25 years and weren't sure ... Read More
I booked this cruise at the last minute, about a month before it departed as a short spring break trip for my wife and daughter who is a freshman in college. My wife and I hadn't been on a cruise in over 25 years and weren't sure what to expect or how our daughter would enjoy it, however, a good time was had by all. Getting on and off the ship was really easy. We arrived at the ship about 5 hours before departure so going through the security and boarding lines only took maybe 15 minutes. We did the self-check out getting off the ship, and since our cabin was on the same deck and near the gangway, we got off in literally 10 minutes, super fast. If you are looking for the latest and greatest ship, this one isn't for you. The exterior of the ship showed it's age, and the interior decor is a bit dated, but it was very clean and comfortable so the appearance didn't matter to us. There was always a place to sit in the bars and public areas. The pool deck chairs in the sun filled up fast but we were able to find some. And we found plenty that were in the sun that were secluded away from the pool area if that is your thing. The pool bars are crowded, so at peak times it took time to get served. (Tip: Look for the waiters carrying the trays of rum runners and you'll get served quicker and it's a bit cheaper!) We did not buy any of the drink packages and this turned out to be best for us since we were going to be off the ship for two shore excursions, even with the high individual drink prices - $10-12 for a rum punch type drink, $~18 for two Blue Moon beers, $7.50 for two cokes. All prices include the mandatory gratuity. If you don't specify you just want the free water you will get $4 Evian water. I was under the impression that "cheap" bottled water was free, but that was not the case as on the day of shore excursions they had staff selling it for $2 a bottle. Then at other times you couldn't find it anywhere and had to stand in line to get water in a glass. This lack of free water would be my biggest complaint on this ship. The ship has a nice gym which we gazed at through the window but never entered. :-) However we did play ping pong, shuffleboard, and corn hole. The ship also has a climbing wall and bungee trampoline activities, and baby sitting if you need that. We purchased the wi-fi package and found it to be fast and reliable for the little times we used it. We also found the varied entertainment options on the ship to be enjoyable. Some were a bit cheesy like — Name that Lyric, 70's classic rock trivia, battle of the sexes, but still fun. The comedian show was very funny, and the RC singers and performers put on a good show. Basically if you like song and dance numbers, you'll be able to find something in your genre from the 60's to today playing somewhere on the ship. The late night pool deck dance parties were filled with young and old dancers and played classic dance tunes from the 80's, 90's, and 00's. Nightly movies were shown in the early evening on a big screen on deck. "Venom" and "The house with a clock in the walls" were playing during our cruise. The casino was easy to navigate and not too smokey and the wait at the bar was acceptable. The buy-in's at the tables were only $5 which was nice. The onboard shops had an assortment of go pro cameras, clothing, jewlery, and watches. My daughter bought a nice watch for her boyfriend at a significant discount, and of course tax and duty-free. We ate all our meals in the WindJammer cafe because our daughter isn't a big foodie so didn't want to be on a schedule, get dressed up, and take up to 2 hours for the meal. I can imagine the food was great though, because the Windjammer offerings were fantastic. Lots of different types of food and desserts to choose from. There was also a 24/7 soft serve ice cream available and pizza at night. We were never hungry on the trip. We took two shore excursions. One to Atlantis AquaAdventure in Nassau. The other snorkeling at the private beach Paradise Cove directly through Paradise Cove Snorkeling on Grand Bahama island. This was because our stop at CocoCay was cancelled due to construction so we docked at Freeport instead. Not sure how long the construction will last, but I would highly recommend this if you don't go to CocoCay. However, I would not recommend the Atlantis AquaAdventure. It is not a good value given the high cost (almost $500 for 3 people) and relatively short length of time at the venue. The Atlantis resort is massive, and it takes a while to shuttle to the resort, walk through the casino and grounds to get to the water slide areas, find a place for your stuff, and stand in the lines. There are 8 large slides there and we only had time to do 6 of them in 4 1/2 hours. Overall, this was a really nice trip that had something for my whole family. I would take another cruise again. Read Less
3 Helpful Votes
Sail Date: March 2019
This cruise was to celebrate our mom's birthday. I booked us a junior suite which she loved. The rest of the family had interior rooms. The suite was beautiful however I only saw our room attendent once and that was because I hunted ... Read More
This cruise was to celebrate our mom's birthday. I booked us a junior suite which she loved. The rest of the family had interior rooms. The suite was beautiful however I only saw our room attendent once and that was because I hunted him down to ask for more towels, ice, coffee pods for coffee pot and menus for breakfast room service. These items are typically provided automatically. Water bottles are also typical however they were not provided in my room or my other family rooms. I always make it a point to get to know our stateroom attendent and always have had excellent service however this was not the case. The ship seemed a bit stingy with certain amenities. Half and half for coffee was only available in the main dining room. I asked for it in the windjammer and room service but was denied and provided with tiny containers of fake creamer. We all also paid for the drink package. The drinks are now being served in tiny cups and when you ask for a bigger glass they make it a point to tell you that just because you get a bigger cup doesnt mean you get more alcohol. There also seemed to be a shortage of bartenders at the busy pool bars with a max of 2 at each bar and sometimes just one serving a huge amount of people clamoring for a drink. The ship was very nice and clean on the inside however the outside was filthy and no windows were clean.....they were so dirty you could barely see out. Not once did we see any crew members cleaning the outside of the ship. I have always seen them doing this on other cruises. We wnt to the Atlantis aquarium excursion and We were very impressed and plan on going back. The casino on the ship was very clean and not too smoky. My son came home with an extra $900. Cococay jet ski was a blast like it always is. I will miss the serenity of the island once the new "theme park" is done. I doubt i will go back as i would prefer visiting an island not owned by the ship so they can nickel and dime me more. The changes to Cococay were not really necessary. All in all it was a good cruise and mom had fun which is what really matters. I dont think i would do this cruise again however and am hoping the stingy service was just on this ship and not a new implementation made on all the royal caribbean ships. Read Less
1 Helpful Vote
Sail Date: February 2019
Cruised with family on this four day trip. I wont go so far as to say, it wasn't bad, but I certainly expected more. We rented a Junior Suite and it was adequate with an excellent stateroom attendant named Daniel. The food was ... Read More
Cruised with family on this four day trip. I wont go so far as to say, it wasn't bad, but I certainly expected more. We rented a Junior Suite and it was adequate with an excellent stateroom attendant named Daniel. The food was average, at best. The buffet food area was small and during dining hours, it was so crowded, you had to stand in a long line to get the dish you wanted. There was one small counter for deserts with little choices and wasn't worth the 5-10 minute line. This ship needs overhauled and updated. The windows were filthy and I never saw any attempt by the staff to clean them. Long lines always at guest services. The casino was also disappointing. Limited tables with none of the popular games like Let it Ride or Mississippi Stud. The staff was always friendly and helpful, so thumbs up to them. Read Less
6 Helpful Votes
Sail Date: February 2019
Had 2 cabins took 2 of my grandchildren noise from Centrum until late night and people dragging furniture all hours above me did not make my cabin comfortable .The ship is in desperate need of an overhaul everything looks worn and dated or ... Read More
Had 2 cabins took 2 of my grandchildren noise from Centrum until late night and people dragging furniture all hours above me did not make my cabin comfortable .The ship is in desperate need of an overhaul everything looks worn and dated or rusted .I don't think they every cleaned any windows on any deck and them taking 2 days to get a chair replacement that my handicapped wife needed only came when I went to Guess Services and made the suggestion "why not take one out of an empty cabin" ,within an hour it arrived .Food it fair ,although I give the crew high marks for their friendliness. I also had another incident in regard to my wife's handicappedness and this is second time with RCL ,another in September on the Oasis which has left a bad taste for me . I finalized a 15 day Panama cruise in December and you bet it is not with RCL. Read Less
2 Helpful Votes
Sail Date: February 2019
We selected this cruise because we love royal Caribbean cruise line and we need a quick vacation to give us a break from the cold. I’ll keep it short. Pro’s Great food Excellent staff Clean ship Beautiful areas to ... Read More
We selected this cruise because we love royal Caribbean cruise line and we need a quick vacation to give us a break from the cold. I’ll keep it short. Pro’s Great food Excellent staff Clean ship Beautiful areas to stop in for excursions or just leaving the ship Organized staff and services Cons Not much to do, not enough ship activities Old, old ship. Everyone was saying how outdated the ship and rooms were The coco cat water park was not open yet and we were under the impression it was by all the pics online, very disappointing I will for sure travel Caribbean again but never on the enchantment. Many times during the four day stay I was bored and so were my kids. They had late dinner start times and many times that the adventure oceans kids area wasn’t open. Each day we spent many hours hanging out in our room waiting for something to open or to start. The pool area is old with no slides or much to do so you can only spend so much time there. This wasn’t a win for us. Skip this cruise. Read Less
Sail Date: January 2019
This was an excellent way to wind down from the holidays and enjoy a vacation holiday with our family. It was a family reunion and we were accommodated for a family meeting, as well as enjoying our evening dinners together. There were ... Read More
This was an excellent way to wind down from the holidays and enjoy a vacation holiday with our family. It was a family reunion and we were accommodated for a family meeting, as well as enjoying our evening dinners together. There were approximately 40 of us and no one complained about anything. Although the talent in the show was excellent, it was geared more to an older Caucasian audience, which was not entertaining for the 40 members of our family onboard. All of the service attendants were attentive and friendly. Our waiting staff was always on point and we had an amazing chef, Chef Eunise who went out of his way to cater to my picky culinary tastes. The food prepared was excellent, as he went above and beyond. The island of Coco Cay was an excellent way to spend the day off the ship and have the beach and bar-b-q experience. Royal Caribbean Enchantment of the Seas was a great experience. Read Less
3 Helpful Votes
Sail Date: December 2018
This was our first cruise - a three day holiday cruise to Freeport and Coco Cay. This ship is clearly older and in need of renovations but not terrible by any means. Ever crew member was friendly and responsive. I found the food ... Read More
This was our first cruise - a three day holiday cruise to Freeport and Coco Cay. This ship is clearly older and in need of renovations but not terrible by any means. Ever crew member was friendly and responsive. I found the food excellent at all times and well exceeded expectations - My Fair Lady, Chop Grill and Windjammer. Susie and Nicola as cruise directors brought a lot of energy to the entertainment and Paul Boland was the highlight. The bike tour on Freeport was average at best despite a very nice tour guide - I wish we were able to visit Nassau and had an excursion to Atlantis. Coco Cay was great - highly recommend you take the first tender off the ship as the lines get very long mid-morning and the lines are also long to get back to the boat - kills a lot of time. Definitely try the wave jet tour on Coco Cay - a blast! I heard we lucky to get to Coco Cay as the last 2 or 3 cruises could not because of the weather - caution to future travelers in December 2019. Read Less
3 Helpful Votes
Sail Date: December 2018
Something has definately changed with RC and not for the better. I have been loyal to royal however, the last few cruises with them have been terrible. My last cruise happened to be my very first in carnival and unfortunately I spent this ... Read More
Something has definately changed with RC and not for the better. I have been loyal to royal however, the last few cruises with them have been terrible. My last cruise happened to be my very first in carnival and unfortunately I spent this cruise wishing I was back on the carnival ship. Our stateroom was fine, had an inside room which we prefer. Asked for an extension cord and extra pillows qnd they were provided right away. The bathroom though, is the smallest I have ever seen on a ship before. The purpose for this cruise was a burial at sea for my father. We had prior permission from RC and were told to confirm details once in ship, which we tried to do. First trip to guest services, we met a lovely attendant who took our info and assured us an officer would be in contact later that day with the arrangements. That dudnt happen. 2nd trip to guest services, had to explain the whole thing over again and then said we could have the service anytime that day between 9am and 6pm., we chose 11am. 3rd trip to guest services, with my fathers cremains in tote, had to wait nearly an hour because they were in the middle of a guest services meeting. Seems like they either could have changed their meeting time or just informed us the meeting times so as we wouldnt interrupt them. But neither of those things happened, so here we are waiting for an hour, on christmas day, to bury my father at sea. We had a small ceremony and the officer called our coordinates to the captain who made a very nice certificate with the coordinates on it and it was signed by the captain himself. I must say that was unexpected and a very nice touch! Much appreciated! The dinner service in main dining room was terrible, food was cold and tasteless and not much variety. It seemed like they were a bit overwhelmed the first night, I had to duck and cover most of the time to avoid being hit by reaching elbows. We ate there 2 nights and in the windjammer the last 2 nights. Windjammer was much better. I do have to say that I found the cruise director cruisin susan to be very lackluster and boring. Didnt find her funny nor entertaining at all. I watched the love and marriage show which is usually very funny, but this time around, it was a snooze fest. She really made me miss my cruise director from carnival, Alex was the best cruise director I have ever seen. She could learn a few things from him. I'm ready to book my next cruise but not feeling so loyal to royal any longer as things have been on a steady decline. For me this cruise was a swing and a miss! Read Less
1 Helpful Vote
Sail Date: December 2018
Picked the cruise for the date and port. Service is very good but the staff looks exhausted. Few activities. Activities manager is not happy with annoying customers. Missed CoCoCay due to weather. RC does not advertise how many times they ... Read More
Picked the cruise for the date and port. Service is very good but the staff looks exhausted. Few activities. Activities manager is not happy with annoying customers. Missed CoCoCay due to weather. RC does not advertise how many times they miss CoCoCay which is billed as the highlight of the cruise. Nassau is not good. Blue Lagoon was not well maintained and they reserve the only good part of the beach for VIP customers. The food is bland. Freshly cooked and warm but bland. Did the bottomless mimosa brunch and galley tour. It was hit and miss. Did not care about employee of the month program and it seemed like they were stalling and filling time. Mimosas were good. The food was the same food you get at lunch ... nothing special and they don’t show the menu until you sit down so you don’t know that they are giving you less for $35 per person. The cruise industry is similar to the automobile industry ... some people get good deals and others pay full price for less. The boat cannot handle rough seas. We got tossed around too much for what little winds we went through. I do not recommend. Lobster, filet, lean steak, baked potato all cost extra. When you miss COCOCAY, you get nothing extra ... you just stay on the boat. Big disappointment and loss of value when you miss the port. Old boat. Tender ports will be missed due to even the slightes storm or winds due to safety reasons. They are deceptive. Plausible Ignorance is their motto. Website is useless. Customer Service line is poorly trained. Would love to sit down with the CEO in the park cafe and share a hard as rock stale cookie and a slice of cold pizza. Ask him if it is worth $1000 per person. The comic performed at 11:30 pm on the last day of the cruise only ... too late. Missed the parade of flags because it was too crowded. Pay for room service. Pay for coke. Pay for bottled water. Ice cream tasted like cardboard. Poor value. Read Less
2 Helpful Votes
Sail Date: December 2018
We did the three-night Enchantment cruise right before Christmas and we had a lovely time. We’ve been on the Enchantment several times before, as we are local to Florida. It is a quick, easy trip. The ship is still in great shape and ... Read More
We did the three-night Enchantment cruise right before Christmas and we had a lovely time. We’ve been on the Enchantment several times before, as we are local to Florida. It is a quick, easy trip. The ship is still in great shape and after we were onboard, we did not have any problems with our sail (more on check-in procedures later). I would recommend this ship to anyone new or experienced with cruising. We had great service in the MDR and the waiters did their best to move along the long dinners for our children. We had great service in the Windjammer on the first day! We had several waiters ask to grab us drinks!! In over 15 years, and over 15 cruises, I’ve never been served a drink in the Windjammer. It was a pleasant and wonderful surprise. The kids club was great and our daughter asked to attend each night. The Diamond Lounge had great service from Courtney, thank you! We opted for Atlantis in Nassau to see the Christmas decorations. We decided to take the local water taxi for $4 each. Once we made the mistake, I remembered we made this mistake several years ago. The water taxi is slow and the “guide” is very, very, very, very loud during his “tour.” We were just looking for a cheap activity. We won’t do this again. The real taxi is the same ($4 per person) and is a lot less painful. Or, we should have just gone to Cable Beach on the #10 bus, which is always a good time. We love Coco Cay. The additions are coming along nicely. Although, I’m not sure how they are going to make their May 2019 deadline. The waterpark is far from complete. We noticed signs for the hotair balloon rides to begin in December, 2018… but the balloon was nowhere in sight. We opted for the snorkel and sandbar excursion (offered by RCI, with local vendor). The snorkeling was great; the snorkel guide was very knowledgeable. But, the best part was the sandbar. The water was relaxing and beautiful! If you are thinking about this Coco Cay excursion, you can search YouTube for videos and they also have a facebook page. I would recommend this excursion to anyone, families, singles, anyone. It was great and only took about 2 hours. We were back in time for lunch. Which reminds me, Coco Cay has really improved their lunch buffet. It is the same BBQ as always, but the food is great and they added some great selections too. Well done! The casino onboard was fun and the nice low minimum of $5 at the craps pit was a nice surprise. I also visted the spa onboard and my treatment was just ok... but nice to be in the spa none-the-less. I would wait to book once onboard, as there were lots of specials. The only complaint I have was the “expedited” check-in procedure at Port Canaveral. I would not waste your time checking in online, printing your set sail pass, and loading your security pictures. If you choose to still do all this….. I would simply show up and ask to be in the normal, upstairs, (not “expedited” check-in line in port). Silly me, I checked in, uploaded security pics, and printed all our documents. It was a waste of time. In the new, just started, “expedited” check-in procedure at Port Canaveral, you are herded into an “expedited” line. Personally, I really like entering in the Diamond line. I was unable to and was herded with the rest of the bunch. The “expedited” technology is NOT ready for prime time. It was very dark in the “expedited” line, so there was MUCH difficulty scanning our documents and taking our pictures (never mind I had already done this at home when I checked in online before the cruise). When I complained that I had already uploaded our pictures (and could see them in the system), it was explained the photos needed to be rotated and retaken. There is not a rotate feature when you upload your own photo. As I said, the technology is not quite there yet. Instead of being greeted by a nice person at the nice desks upstairs, we are just standing around in the “expedited” area, waiting for our documents to be uploaded property in the dim room. It was explained this was a very new procedure when I complained several times. We were not given our Sea Pass cards. It was explained we would get our Sea Pass cards in our cabin when it was available. I thought this was a huge inconvenience for the “expedited” line. I always like to have my Sea Pass card stamped with a hole punch for my bracelet. Therefore, this was not possible in the “expedited” line. Then, we were given a “gold pass” so that we could by-pass the check-in line and enter right on to the boat (this proved NOT to be the case, as we ended up passing everyone else was in the normal, fast check-in line upstairs). Since we didn’t have Sea Pass cards, we were hassled for having papers and two different people asked us for our “gold pass.” Another way this new procedure is not ready yet. Then, one of our children’s picture did not appear when trying to board the boat, even though I uploaded it several days before, and it was just retaken moments ago. They wanted us to leave our child while they sorted it out, which was asinine to leave a five year old. Although I had been very vocal thus far, this is where my husband drew the line and started to get angry. We asked for Security and it got sorted out quickly thereafter. Bottom line… if anyone encourages you to enter the “expedited” check-in line, ask to just proceed upstairs to the normal, old fashion check-in. You will save yourself a heap of time and frustration and you won’t have to wait for your Sea Pass card. Thank you for letting me vent. If I saved at least one family this frustration, I’ll be happy. But, I am happy to report, surprisingly, our Sea Pass cards were in our cabin several hours later… without a hole punch, but there none-the-less. Allow yourself plenty of time when disembarking, as the line took about an hour, unless your off the boat very, very early. Read Less
3 Helpful Votes
Sail Date: December 2018
We went with brother and his wife who usually cruise Carnival. We have been trying to get them onto RC for several years. Well this was not a ship for first impressions. The staff tried, but with the limited resources, they couldn't ... Read More
We went with brother and his wife who usually cruise Carnival. We have been trying to get them onto RC for several years. Well this was not a ship for first impressions. The staff tried, but with the limited resources, they couldn't make up for the many deficiencies. The ship is very dated, with a lot of rust and dirt (even the fake plants in the solarium were very dirty & dusty. Looked like they hadnt been cleaned in years. They were working on the main pool deck and rails (sanding) every day. blocking off available chairs, even on sea days. We had a suite, so sufficient room except there are only 2 electrical outlets in the entire suite. Very inadequate for cell phones, tablet, coffee maker, hair dryer (and we bring a string of mini-lights for Christmas cruises. Security kept one bag as I had a multi-outlet plug in it which they kept and said that maintenance would provide one that had been tested by them. Never received. They didnt tell me until I asked the room attendant and she said that all luggage had been delivered and to go to deck one security. No lobster offered in main dining room, even on formal night. It seems every cruise they offer less and less. We are Diamond status and have begun trying other cruise lines, last year we did Princess and enjoyed very much. I just booked one for February on MSC, especially with their status match program. Brother and his wife were very disappointed with their balcony cabin also. Not a good first impression. Read Less
2 Helpful Votes
Sail Date: November 2018
I was really looking forward to our Thanksgiving weekend cruise. Having been a loyal Carnival cruiser, we decided to switch it up and go with a smaller Royal ship. Big mistake! We are FREQUENT cruisers and have been on 25+ cruises so I ... Read More
I was really looking forward to our Thanksgiving weekend cruise. Having been a loyal Carnival cruiser, we decided to switch it up and go with a smaller Royal ship. Big mistake! We are FREQUENT cruisers and have been on 25+ cruises so I know my way around a ship. This was by far the WORST. Everything from the cabin to the service was a disaster, and most of the food was dangerously under-cooked or inedible. The entertainment was barely noticeable and everyone seemed miserable working there-no smiling faces at all. The cruise director was barely visible and the staff was unorganized at best. The activities on the ship consisted of bingo and karaoke and that's about it really. The ship's photographers actually took many pictures of us where we had our eyes closed! The waiters forgot what we ordered and then said our desserts were coming even though we hadn't ordered any. Fake seafood in the ceviche---COME ON!!!! Lasagna tasted like it had some type of meat paste and like it came from a can of Chef Boyardee. Ports of call in the Bahamas were good, but there were no announcements that we heard as to when we could actually get off the ship. When diembarking there was no one to assist guests with where they were going and many people were confused. This is a real Skipper Gilligan! Read Less
1 Helpful Vote
Sail Date: November 2018
This was a 50th anniversary celebration cruise for my entire family of 13 people. We chose this ship because of the sail date, departure and return port. That was the the first mistake. My wife and I have attained platinum status on ... Read More
This was a 50th anniversary celebration cruise for my entire family of 13 people. We chose this ship because of the sail date, departure and return port. That was the the first mistake. My wife and I have attained platinum status on Royal Caribbean. However the last time we were on a RCCL ship was in January of 2004. On that cruise the food was not so good, after this cruise, I don't think we will ever go on another Royal Caribbean ship. Let me tell you why. This last cruise was very disappointing. The food was mediocre at best, dining room service was extremely slow. Many of the niceties that we have come to expect on RCCL were missing. Such as days of the week on the carpet in the elevators, chocolate on the pillows, amenities in the bathroom, peppermill service in the dining room. The ship was in desperate need of maintenance. There was rust everywhere including the pool. My adult son was walking on the edge of the pool when he slipped and fell into the water. He cut his foot on one of the rust spots in the pool and required 5 stitches (RCCL provided the medial attention at No Charge). Because his foot was bleeding in the pool, the staff quickly closed and drained the pool. The artificial plants all over the ship were laden with dirt. The frame around the window in our cabin had missing screws and screws that were not seated properly, the door check on the cabin door had 6 screw holes but only 2 had screws in them (I have photos of the missing screws). The live music on the ship was painfully loud. When I questioned some of the senior people about these things, I got apologies. However things did not change. The shore excursion that we all went on was overpriced for what was given. There were people in our group from another ship from a different cruise line that paid less for the same tour. Shame on you Royal Caribbean. I hope someone at Royal Caribbean sees this review and initiates some changes. Read Less
1 Helpful Vote
Sail Date: October 2018
Traveled with my husband and 9mth old baby. We booked through a travel agent Nikkia Fun Tours and chose Enchantment of the Seas as it was one on the smaller ships. Since it was my husband’s first cruise, a three night was a perfect ... Read More
Traveled with my husband and 9mth old baby. We booked through a travel agent Nikkia Fun Tours and chose Enchantment of the Seas as it was one on the smaller ships. Since it was my husband’s first cruise, a three night was a perfect starter length. We sailed on October 26th leaving from Port Canaveral to Freeport Bahamas, Cocoa Cay then back to Port Canaveral. Embarkation/Debarkation: This was a breeze. We had all our necessary documents, our bag tags and all other pertinent information were already mailed to us by our wonderful travel agent at Nikkia Fun Tours. We parked our car, tagged our checked luggage, headed up to the check in counters and were given our sea pass cards with no hassle. Same for when it was time to exit the ship, we headed to the deck per our group number and walked right off the ship, our bags were already waiting once we got off and customs was a breeze. Food: Once we got on the ship at around 11:45am we headed straight to the windjammer and found a table since our rooms would not have been ready until 1pm. Lunch was ready and it tasted great! Many wonderful options. A waiter came around and offered to bring us drinks and also to fill my son’s thermos with hot water that I needed to mix his formula later that day. We purchased the non-alcoholic drink package so indulged in a number of virgin cocktails, with the Pina Colada being my favorite and also our choice of sodas in our souvenir cups. Dinner in my fair lady was good, and since it was my birthday we also ate at Chops grill, it was a nice ambiance but outside of a special occasion I don’t think it’s really worth the extra cost. It was nice that the waiter surprised us with a bottle of wine compliments of my awesome travel agent who was very thoughtful and detailed indeed. I would recommend her to anyone who is looking for hassle free cruise travel booking. Cabin: We booked a balcony room, deck 7 near the back of the ship. It was in a great location near the elevators and in a really quiet part of the vessel. Our travel agent had ordered a pack and play for the room and it was already set up for us once we got to the room. The room was not very large but well organized and enough for the three of us. The balcony was a big plus, love being able to go outside enjoy the view of the ocean and get some fresh air. Ports of Call: Freeport: we booked our own excursion. I used excursioneer.com to book day passes to Grand Lucayan Lighthouse Point Resort. It was exceptional! I would say that if it’s not peak season don’t use a booking site, you can grab one of the cabs at the port at $10 round trip and it will take you to the Lucayan Marketplace, from there it’s a short walk to the resort and you can buy the day passes for $20 per adult at the front desk. We ended up paying $25pp since we used a booking site. The resort was not at all crowded and we had full use of all their amenities for the day. We had fun in both the pool and the beach. Coco Cay: We only spent about 30mis there since the captain canceled the day due to high ground swells which caused the rides on the tenders to be very choppy. This was disappointing but it seems like Coco Cay would be a nice place to spend a sunny day. We will be back to try this again! Babies and Tots Daycare Absolutely loved the daycare option on the Enchantment of the seas. It was clean, safe and the caretakers were phenomenal. Our baby spent a total of 9hrs at daycare so that mom and dad could have some found around the ship on days 2 and 3. We had no problems and they took great care of him, $8/hr well spent. Overall it was a great cruise and we will most certainly sail with Royal Caribbean again, maybe for a longer cruise next time. Our baby had a fantastic time and we had a relaxing 3days. Read Less
Enchantment of the Seas Ratings
Category Editor Member
Cabins 4.0 4.0
Dining 3.0 4.0
Entertainment 4.0 3.9
Public Rooms 4.0 4.2
Fitness Recreation 4.0 3.8
Family 4.0 3.8
Shore Excursion 4.0 3.9
Enrichment 3.0 3.6
Service 4.0 4.4
Value For Money 4.0 4.0
Rates 4.0 4.2

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