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10 Helpful Votes
Sail Date: May 2017
It fitted our timetable, and we had not experienced the Douro before. The travel brochure promised a wonderful river cruise experience. We expected Local/Regional cuisine served on board-especially fresh fish; however we were ... Read More
It fitted our timetable, and we had not experienced the Douro before. The travel brochure promised a wonderful river cruise experience. We expected Local/Regional cuisine served on board-especially fresh fish; however we were disappointed. We were also expecting more wine tasting. Prior to start of the cruise, the travel documents arrived late and it was difficult to contact the Customer Services. The promised second back pack never arrived. Although we were told that complementary wine, beer and soft drinks would be served during lunch and dinner, we were refused drinks during lunch on final day, 20th May. The evening entertainment consisted mainly of piano music and an occasional quiz. The staff were polite, friendly and attentive and worked well together. The food at dinner time was slow to arrive, and not piping hot. The barbecue was a success and enjoyed by all. Please note we boarded and disembarked the boat on the Douro river at Porto. Read Less
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