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Sail Date: October 2018
The Douro River was a cruise we had not yet taken. We have experienced a number of other River Cruises and Cruise lines. The Emerald Radiance is the best we have experienced. We particularly appreciated their all inclusive policy. ... Read More
The Douro River was a cruise we had not yet taken. We have experienced a number of other River Cruises and Cruise lines. The Emerald Radiance is the best we have experienced. We particularly appreciated their all inclusive policy. We were traveling with a group of 14 all were pleased with the great service provided by a welcoming and knowledgeable staff. The meals were varied and delicious. I particularly want to thank HOTEL Manager Manuel for his excellent service .Emerald will be at the top of my cruising list. This is a fairly new boat on the river, equipped with Wi-Fi in every room. Instead of a balcony or a patio door there. Is a window the width of your room the top half of which folds down into the bottom half at their touch of a button to give you an open air view. The visits to wine Estates are extremely well done with experienced guides. Try it you'll like it. Read Less
1 Helpful Vote
Sail Date: July 2017
We chose this cruise because of the value and description of experiences. All which came true. The service on board was wonderful...like being in a luxury hotel while cruising the river. All the stewards and crew were high service and hig ... Read More
We chose this cruise because of the value and description of experiences. All which came true. The service on board was wonderful...like being in a luxury hotel while cruising the river. All the stewards and crew were high service and hig quality oriented. The food was devine. The excursions and tours were filled with tons of information, the guides all had personalities, and hit on the key highlights. Also, a perfect amount of time for site seeing on your own. The extra activities were phenomenal and worth it. The accommodations on board were wonderful and comfortable. We loved the automatic window balcony for an open air experience when we wanted. This was our first cruise and we definitely made the right choice on the river as it was an experience that we could not have dreamed. I highly recommend as the overall experience is something I would do again for sure. Read Less
8 Helpful Votes
Sail Date: July 2017
We were welcomed on board and we're treated like family from the start. Food not your usual "international cuisine" but included real Portuguese gems. Fish was so well cooked, as we're the meat dishes. One of our party ... Read More
We were welcomed on board and we're treated like family from the start. Food not your usual "international cuisine" but included real Portuguese gems. Fish was so well cooked, as we're the meat dishes. One of our party was a veggie who confirmed the range of food available was fab for non meat eaters. Complementary wine, beer and soft drinks with meals was not stunted. All wine served was local to the region and was a real complement to the food. A drinks package was off set by on board credit and gave unlimited access to branded drinks. Discovery of the trip was chilled pink port. Ship was extremely clean and comfortable, and the staff couldn't do enough for us. Vessel was stable when moving and it was wonderful to watch the countryside go by. Locks were great fun especially as you could get really close to the walls. Sundeck was lovely with partly covered areas which helped prevented me from burning. Pool was only thigh deep and you could sit on the floor and keep your head above water. Would have been nice if a little deeper. Trips away from the ship were very interesting and the guides had a very good knowledge of their subjects. I'd recommend the evening event to the local vineyard as the wines, port and food excelled themselves. It could do with being a bit longer so you can soak up more of the atmosphere. Holiday not suitable for young children or young families as the average age of the fellow passengers was late 60 ' s at the youngest. We're all in our 50 ' s so managed to cope; any younger and you'll not have as much fun. Less able bodied people will enjoy the whole experience but you may struggle at times, although the crew will do their best to help. Overall a very comfortable enjoyable cruise with a very friendly crew, superb food and a great introduction to Portugal. Shout out to Luis, Carla, Elizabeta, Carlos, Francisco, Eduardo, Roberta, Bruno, Cornel and Captain Alphonso Rivera. X X X Read Less
6 Helpful Votes
Sail Date: June 2017
We have been on several river cruises but not cruised with this company. Many lines offer this trip but Emerald seemed to have the best sounding itinerary and inclusions for a Danube trip. The whole cruiser, our cabins, public rooms and ... Read More
We have been on several river cruises but not cruised with this company. Many lines offer this trip but Emerald seemed to have the best sounding itinerary and inclusions for a Danube trip. The whole cruiser, our cabins, public rooms and spaces were all excellent. Food was to die for, 4 -5 courses or extensive buffet at three meals a day. Nothing was too much trouble for the staff to attend to our needs/requests. The onshore trips were well balanced between coach and guided walking. without exception very experienced guides amusing and informative, sensitive in pace and focus to the nature of the (small) group they lead. I was interested to see some people on the 'active elements' arranged for them. We have not encountered this before. The extra cruising along the Danube in Budapest, after dark, on our last night, was just magical. i strongly recommend this trip and this company. Read Less
1 Helpful Vote
Sail Date: April 2017
We chose this for its destinations, as it was along the lower reaches of the Danube, which we didn't know. Embarkation was very smooth, though it was a pity there wasn't more time in Budapest. The cruise was full of interesting ... Read More
We chose this for its destinations, as it was along the lower reaches of the Danube, which we didn't know. Embarkation was very smooth, though it was a pity there wasn't more time in Budapest. The cruise was full of interesting trips, including visits to a school in Bulgaria, and a lunch with a local family in Croatia. All of the local guides were experienced, very knowledgeable, and spoke good English. The Cruise Director also gave us interesting daily talks on the countries we were visiting. On two evenings we had excellent local dancers/singers on board. Everybody I spoke to enjoyed the cruise very much; the ship is lovely, with good size cabins and lounge, and the food reflected the countries we were visiting. The service was excellent, and the staff (mainly East European) friendly, relaxed and efficient. There is an attractive indoor swimming pool, and a minute fitness room. WE did feel that during the one day with no port stop there could have been more activities arranged, especially as it rained solidly all day.We finished with 3 nights in the Sheraton in Bucharest, which is a stunning city. We mainly found our own meals in Bucharest, but we did feel that more could have been made of the final night's dinner, which was uninspiring and a big contrast to the excellent on-board meals. We certainly plan to travel again with this company, and would recommend this particular cruise as something a bit different. Read Less
5 Helpful Votes
Sail Date: June 2016
Honestly, we chose this cruise line because it was less expensive than some of the other luxury river cruise lines and because it had very good reviews overall. We were not disappointed all all and are very glad we chose Emerald Cruises ... Read More
Honestly, we chose this cruise line because it was less expensive than some of the other luxury river cruise lines and because it had very good reviews overall. We were not disappointed all all and are very glad we chose Emerald Cruises and the Emerald Sun. The cruise was a great value and we didn't feel like we missed out on anything by paying a lower rate. The facilities and public rooms aboard the Emerald Sun a very nice and have an elegant look and feel. Our cabin was great...no complaints at all. They manage to squeeze a lot of room and amenities into a small space and still give us plenty of storage for our things. We really liked the cabin-wide picture window that lowered half-way down to let the outside in. We didn't miss a balcony at all and think this is a much better way to maximize space. The crew worked very hard to give us a good experience and almost all of them were very friendly. The food was basic, but was well presented. One thing to note...if you're looking for the typical big cruise line food extravaganza with midnight buffets and unlimited food all day, this may not be for you. Food was available only during breakfast, lunch and dinner, which was fine with us, but may not be for everyone. Of course there were bar, coffee, and soft drink services available throughout the day. Ports of call on this cruise were quite lovely. I love the walking tour concept...it's a great way to get a feel for a location. The headsets they have for the walking tours are great also, allowing you to hear the tour guide even if there's a lot of noise in the area. The only stop on our cruise I didn't care for was Bratislava, which feels like a place that wants to be a tourist destination, but doesn't know how to do it yet. I also enjoyed going through the locks, I think there were more than 20 of them on the portion of the Danube we travelled...very interesting thing to experience. Read Less
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