2 Helpful Votes
Sail Date: April 2019
Having completed one Emerald cruise on the Danube, and been impressed, we decided a second on the Rhone should follow. We were not disappointed! It was the first of this season but the boat, the crew and all hotel staff were bonded as a ... Read More
Having completed one Emerald cruise on the Danube, and been impressed, we decided a second on the Rhone should follow. We were not disappointed! It was the first of this season but the boat, the crew and all hotel staff were bonded as a very competent, friendly and professional team who constantly demonstrated a desire to please. Accommodation, bar and drinks, onboard entertainment, pool/cinema area and especially the food and accompanying wines were all consistently very good. And of course last but not least, the guided land tours and scenery were in excess of expectations. We had a drinks package and struggled thereafter to spend money on board! My wife regrettably made up for it whilst on shore and we came home with marvellous cheeses, mustards, wines and chocolates! Jana the cruise Director and DD the cruise Entertainment director were superb and got to know all 130 passengers personally and treated them as both individuals and as members of the Team Emerald. A glowing review I know but well deserved Read Less
4 Helpful Votes
Sail Date: April 2017
This was our second cruise with Emerald and we were not disappointed. The welcome was really good and our cabin spotless. It was cleaned thoroughly every day with fresh towels. All the crew were fantastic and nothing was too much trouble ... Read More
This was our second cruise with Emerald and we were not disappointed. The welcome was really good and our cabin spotless. It was cleaned thoroughly every day with fresh towels. All the crew were fantastic and nothing was too much trouble for them. They always had time to pass the time of day and enquire about your well being. Our cruise director was excellent. We had superb meals with lots of choice and variety and the drinks package we had taken out proved to be worthwhile. The excursions were interesting and we were lucky to have good guides. Evening entertainment was good and other activities were available like bike rides if you wished. The small swimming pool is a definite bonus too. We met some great people whose company we really enjoyed. All in all a fabulous week. We will definitely book with Emerald again and would recommend it unreservedly. Read Less
3 Helpful Votes
Sail Date: April 2017
This was our first time trying this type of break, extremely lucky to be on a brand new ship the Liberte and on it's maiden voyage. Fantastic experience, visited different towns each day and received first class service from everyone ... Read More
This was our first time trying this type of break, extremely lucky to be on a brand new ship the Liberte and on it's maiden voyage. Fantastic experience, visited different towns each day and received first class service from everyone involved. I could not recommend this highly enough, if you are into photography or architecture this is right up your street or in this case river. We went with no expectations and were blown away by the ship, food and all round service, no hiccups at all during booking and travel to meet the ship and return home, first class throughout the complete process. Food, cabins, drinks and weather all excellent, what more can you ask for, we are already in process of booking for next year. The staff were absolutely fantastic and really made the overall experience feel special and cannot praise them highly enough. All in all a special experience which will stay with us forever, just fantastic. Read Less
Emerald Liberte Ratings
Category Editor Member
Cabins 3.0 4.7
Dining 4.0 4.7
Entertainment 3.0 4.0
Public Rooms 4.0 4.7
Fitness Recreation 3.5 4.2
Family 1.0 4.2
Shore Excursion 4.0 4.5
Enrichment 2.0 4.3
Service 5.0 4.8
Value For Money 5.0 4.5

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