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5 Helpful Votes
Sail Date: March 2017
We thought a cruise from Dubai through Suez Canal and the Med with stops in Greece and Malta would be great. Also with hotel stays in Dubai & Barcelona would be good to do. The 3 day stay in Dubai was great and than we boarded the ... Read More
We thought a cruise from Dubai through Suez Canal and the Med with stops in Greece and Malta would be great. Also with hotel stays in Dubai & Barcelona would be good to do. The 3 day stay in Dubai was great and than we boarded the ship. It was a very tired ship and the conditions very horrible. Complained to guest relations and are told " you get what you pay for " Stressed before the cruise started i got sick and we disembarked. We later found out that this was the last cruise for this ship as it was sold. We complained to Royal Caribbean through our travel agent and were told that they can't do anything about it. We travelled all the way from Vancouver, Canada to Dubai for this memorable cruise for my wife, and were very disappointed with the whole experience. We have done many a cruises and this was the worst ! No Royal Caribbean again. Read Less
33 Helpful Votes
Sail Date: April 2016
Our two night stay in the Marriot Marquis Dubai was a great success. We had a wonderful room with fantastic views and the food was excellent within the hotel especially the Indian Restaurant. We enjoyed the Miracle Gardens, the River ... Read More
Our two night stay in the Marriot Marquis Dubai was a great success. We had a wonderful room with fantastic views and the food was excellent within the hotel especially the Indian Restaurant. We enjoyed the Miracle Gardens, the River Cruise the Mall and old Dubai. Even the coach tour on arrival was good but we were all very tired after such a long journey. We travelled with Imagine Cruising and would do so again. We will not travel with Cunard again. This was our 13th cruise! I was very excited about this trip and had mistakingly thought that this was a 5 star cruise line. On arrival we noticed that the use of santising gel was optional in that passengers who failed to sanitise were left unchallenged. Staff were unfriendly and I remarked to my husband smiles obviously cost extra! There was no welcoming glass of champagne and no help finding your cabin. The half bottle of fiz in the cabin was a good addition. We had a hull hole cabin so when sitting there was no view at all. I found dirty used ear plugs down the side of the sofa cushions. The bathroom was minute and completed with a nylon shower curtain. We had lunch in Kings Court. The food was dreadful, poor quality and with very little choice. Using gel again seemed optional with no member of staff making sure that gel was used. In the evening we dined in the Britannia Restaurant where the food was generally good although I do agree with the Queen Mother that it is not possible to get a good steak on QE2. We asked for a table of 8- 12 but ended up on a table for 6. It was due to our table mates that the hoiliday was rescued to some degree. Ken ,Pam ,Steve and LInda were excellent company and fun to be with. We learn't within the first 24 hours that the ship had cases of Noro Virus and a severe chest infection. By the 22nd of April there were 70 cases of Noro Virus and the port authorities in Salalah Oman would not let us dock. By the 26th of April the number of cases had risen to 200, according to some staff. I was struck down by the Noro Virus on the 30th of April and confinded to my cabin but just as I was beginning to recover I got a chest infection and am still coughing . My husband became seiously ill and needed antibiotics. He was too unwell to leave the cabin for a week and two weeks later is still not completly well. We seriously considered catching a flight home and abandoning the holiday something we have never considered in the past. The entertainment in the theatre was poor but the Big Bands and the musicians were excellent. Afternoon Tea in the Queens room with the harpist playing was wonderful. Read Less
3 Helpful Votes
Sail Date: May 2015
Having done more than forty cruises, ten of which have been with R.C.I. this is without doubt the worst cruise my wife and I have ever been on. The problems started before the cruise began with total confusion over the need for an Indian ... Read More
Having done more than forty cruises, ten of which have been with R.C.I. this is without doubt the worst cruise my wife and I have ever been on. The problems started before the cruise began with total confusion over the need for an Indian Visa. Despite the fact that I made it known to R.C.I. that I did not intend getting off the ship in Cochin I was informed that I would not be allowed on the ship without an Indian Visa. Having gone to a great deal of trouble and expense to obtain one you can imagine how angry I was when I found out that a visa was not required if you were not leaving the ship in Cochin . Embarkation at Dubai was a shambles with little or no supervision. As a diamond member I was supposed to have priority boarding but had to join the stamped. Boarded the ship at 11.45am but luggage had not arrived in time to change for dinner at 8.15 pm. Spent large part of the cruise queuing to see Guest Services or the one person attending to problems with the internet packages. For a smart ship the internet service was extremely poor. Port information for passengers doing their own thing was none existent. Most cruises provide you with a map and some local information The ship was clean and smart but lacked the wow factor. Has less wow than the Freedom Class ships. Windjammer was like a cattle market most lunchtimes with people wandering about with plates looking for a table while i saw four people sitting playing cards and nobody doing anything about it. The food choice was limited and often not very warm. The only alternative lunchtime dining was in the American Icon which was only open for two hours The main restaurants were fine and the food very good but the menus were a bit limited. The ship was obviously gearing up for the Chinese market and there was large crew changes with several hundreds of Chinese crew members joining the ship mid cruise with many receiving training during the cruise. Training should have been done in small numbers on other ships before they came onboard. Highlight of the cruise was disembarking. This was the smoothest disembarkation ever. Congratulations to the Singapore Port Authorities. R.C.I. No more. Read Less

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