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2 Helpful Votes
Sail Date: March 2019
Booked cruise to come through the Suez which did not disappoint however on landing from flight from UK we were taken to a hotel for breakfast as we were told we cannot board ship til lunchtime. There were 1400 passengers boarding in ... Read More
Booked cruise to come through the Suez which did not disappoint however on landing from flight from UK we were taken to a hotel for breakfast as we were told we cannot board ship til lunchtime. There were 1400 passengers boarding in Dubai!! Approaching the ship is a fabulous sight but when you get on board it is evident it needs a refurb.Our balcony stateroom was ok but rusting pipes on balcony did not look nice,Found all staff to be efficient, helpful and understanding but had initial issue with Brittannia dining room getting a decent table for 2 but eventually got one.Used dining room for breakfast also and the maitre d’ had the annoying habit of giving us a table for 2 where we had to squeeze past another table to get to it when there other more suitable tables free.Food in dining room was excellent and all waiting staff were very helpful.For dinner you are allotted your table for the whole of the cruise which was fine.If you don’t like to be served food you can use the Kings Court self service restaurant but can be a bit of a bun fight trying to find a table and only the brits queue. Prices on board for drinks and speciality coffees horrendous with 15% surcharge.Evening entertainment was very good and the guest on board speakers had good attendance - particularly John McCarthy and the group called The Rewind Project.On board daytime activities very varied and found on deck 2 where there are games and puzzles for those who like a quieter place.Golden Lion pub too small for quizzes. We treated ourselves to a dinner in the specialist Verandah Restaurant at a cost of $39 each but what a rip off.We were told all about the type of steak on offer and had a choice of steak knives presented to us in a box- well what ever next.Food was fine but served on huge plates which made the quantity of food seem small and as the place was very underused we were constantly being asked is there anything else we needed and are we enjoying the food . It felt as though they needed the table for the next sitting.Needless to say we only went there once. Overall cruise was good with stop off points of interest but the cost of tours was high and when on board using their credit card system you seem to forget everything comes with a 15% surcharge and then the suggested tips . Be warned keep an eye on your daily spend. Read Less
9 Helpful Votes
Sail Date: April 2018
Part of a holiday which visited Golden Triangle in India before joining QM2 back to Southampton. First time on this ship. Last Cunard cruise was QE2 just before it went out of service. The cabin was well laid out but I did not want a ... Read More
Part of a holiday which visited Golden Triangle in India before joining QM2 back to Southampton. First time on this ship. Last Cunard cruise was QE2 just before it went out of service. The cabin was well laid out but I did not want a sheltered balcony which is like a metal box cut in the hull with no view if you are sitting down. I was disappointed in the food in the restaurant but found the buffet good for breakfast and lunch. Drinks were very expensive. I always ate dinner in the restaurant and had good waiters and a very helpful Maitr d’. Some of the speakers had very interesting topics but I felt the presentation standard was poor when they read directly from a script or the screen in often a less than enthusistic manner and they made no attempt to engage with the audience. Exceptions were Anthony Horowich and Sally Gunnell both of whom gave excellent presentations. That was the standard I had expected. Entertainment was variable and not as good as other cruise lines. The professional dance couple and their dance classes were excellent and there was a good hardworking team of dance hosts. That certainly was a very high standard. Overall however I felt the ship was living on a reputation of a high standard which is no longer being attained. The ports and Suez Canal were interesting and the problem of not being able to dock at Naples was quickly overcome by tendering (very proficiently carried out) into Sorrento was definitely an added bonus. Shore excursions were well organised but rather expensive compared to other cruise lines. Overall I enjoyed my cruise but would hesitate to go on QM2 again. Even ‘Cunarders’ were saying the other two Cunard ships are better than their ‘flagship’. Read Less
17 Helpful Votes
Sail Date: April 2017
First time on QM2...Arrived Dubai by air and spent 3 nights in JW Marriott (outstanding hotel)and had an "evening with Katherine Jenkins" which was excellent...did several private tours within Dubai...very good value. Overall ... Read More
First time on QM2...Arrived Dubai by air and spent 3 nights in JW Marriott (outstanding hotel)and had an "evening with Katherine Jenkins" which was excellent...did several private tours within Dubai...very good value. Overall impression of Dubai was Very good and would go again for a holiday. Boarding QM2 was not good and waited for over 6hrs for our luggage to come to our stateroom. As we were in the Queens stateroom on deck10, unable to attend our first lunch as we had no change of cloths.....shorts not accepted for lunch. Went ashore (privately) in Muscut. The trip round Yemen into Red sea was uneventful, thank goodness, although QM2 was well prepared.... Aquaba and Petra came next....outstanding trip and well worth going all this way for.... The 12 hrs though the Suez canal was another highlight of this trip...(think even better than the Panama canal)....Onto Limasul (Cyprus) and Messina and Naples, where we again went on a private trip to Sorrento, so had the day to ourselves...Then onto Lisbon and finally Southampton. Disembarking was another nightmare, created by Cunard. .Being on the Queen's suite, no priority given to us. They wanted to wait till ALL baggage we in hall before we could go down, this meant a huge jam in hall....top Suites should have been released much earlier..... Having done a World cruise on QE 2 yrs ago, we expected better from this cruise.... Entertainment was poor to very poor and we walk out twice.....only one lecture was of a high standard, John Peters....the others not so good. The Royal Theatre was not that good. No seats are bookable, so you had to rush your dinner to be seated 1 hr before the shows to get a good seat. The seats are like a 'big couch" with no arms.....not very comfortable either. The Pursers office seemed not to care about their jobs very much and on the 3 occasions I used them, found them rude....it was as though they were talking down to the older passengers.....ave. age must have been 65.....I found this attitude very concerning. Our Queen's stateroom was excellent, and made up for other short comings of this cruise. Very big with plenty of room and cupboards....Balcony was huge and excellent for sunbathing. The Grills dining couldn't be faulted either. Excellent choice of menu and service outstanding. This cruise left us with the impression , that Cunard were at the end of their World cruise and wanted to fill up the ship from Dubai with 900 people....that meant entertainment and ports of call suffered.....even the Captain, who was retiring, seemed to have lost interest. The QM2 has just been 're-mastered', unfortunately they should have looked beyond the new furnishings Value for money , this was a poor cruise and we would not travel on the QM2 again but stay with the QE instead....we have already cancelled our cruise on QM2 for 2018 and will go in 2019 on QE......speaking to our fellow passengers in the "Grills" they too had the same opinion, that QE was better. Read Less
8 Helpful Votes
Sail Date: April 2017
We booked an excursion to Paphos in Cyprus. The description of the tour which appealed to us was 1. Taken to Paphos and have three hours free time to explore independently or 2. Visit the Villa and see the mosaics and the tombs of the ... Read More
We booked an excursion to Paphos in Cyprus. The description of the tour which appealed to us was 1. Taken to Paphos and have three hours free time to explore independently or 2. Visit the Villa and see the mosaics and the tombs of the kings and lastly 3. Take a stroll along the harbour. However, we were given no choices at all! We were dropped off at the harbour and left there. There was only a few restaurant and tacky gift shops. I was in a wheelchair and on 24/7 oxygen. We tried to find some shops but it was a long trek and we only found a very small mall and went back to the harbour and waited there for a coach to return. We put in an official complaint at this persons desk when we returned and received 10% refund which was an absolute joke we had wasted our money and our day in Cyprus. The literature is completely misleading and if we had known what was in store we still could of taken the free shuttle bus or gone to Limassol where apparently the guests had a fantastic time which made us even more fed up ..... I keep trying to get in touch with the excursions specialist team as we was advised to do once we got back to UK but I have had no luck getting through so needed to vent my feelings somewhere. As for the cleanliness of the newly refurbished Kings Court, we found it dirty, especially the walls next to the tables, the skirting, the windows. Infact, a lot of the communal areas needed TLC. They were cleaned but the staff were very lethargic and did everything at a snail's pace and didn't seem to take any pride in the fact that they were on a Cunard ship, although they cleaned they didn't clean the edges or the corners. This is where germs lie ......... Read Less
Sail Date: April 2017
I have always liked the Whisper but will never take a segment of a world cruise again. In this segment, the majority of the passengers had been on this cruise since January and had established little groups to dine, drink and socialize ... Read More
I have always liked the Whisper but will never take a segment of a world cruise again. In this segment, the majority of the passengers had been on this cruise since January and had established little groups to dine, drink and socialize thus the new passengers had to find other new passengers in order to have a good time. This segment from Dubai to Athens had fewer new passengers due to the possible danger passing Yemen and other countries in the news but the tours to Luxor, Petra and Gisa were very worthwhile and Silversea takes precautions and has never had a threatening incident. The familiar crew on the Whisper helped make the trip more enjoyable. On the next segment from Athens to Monte Carlo, it was reported that 160 new passengers would board so I'm sure they outnumbered the tired world cruisers but we have cruised the Mediterranean many times and had seen many portsand we departed the Whisper in Athens. The food was wonderful in all dining venues and tasted better than I had remembered. The evening entertainment was professional and entertaining, Day lectures were educational and worthwhile and included a travel professional who highlighted the upcoming tours with a visual presentation describing history and cultural advice and additional sights. On days at sea, two speakers entertained passengers, one on British spies during World War 1 and two The other speaker told us his fascinating experience in Africa with camels. He actually rode by camel across the Gobi desert. Also on the British experience in Africa. The swimming pool was active with sun worshippers throughout the day as well as the hot tubs. Underwater exercises took place at 2 pm followed by water volleyball at 3. Read Less
1 Helpful Vote
Sail Date: May 2015
We flew from Singapore to Dubai to join the ship for a long anticipated vacation on a WOW mega ship. Embarkation in Dubai cruise centre was chaotic from the start. There was not sufficient staff on the ground to guide passengers ... Read More
We flew from Singapore to Dubai to join the ship for a long anticipated vacation on a WOW mega ship. Embarkation in Dubai cruise centre was chaotic from the start. There was not sufficient staff on the ground to guide passengers through. We checked in online, printed all the required documents (sail passes, luggage tags, etc), yet we spent about 20-30mins trying to get registered at the cruise centre. There was a huge bottleneck of passengers trying to board at the same time. No designated queue for those booked in the higher categories and those who have mobility or disability issues. Once on board, things got better. The cabin was above expectation except that getting into the bathroom took some effort as the floor was raised rather high. I have a slight mobility limitation and use a walking aid. Booking online for dynamic dining, shore excursions proved to be rather easy. However, after a few meals on the ship, we realised that even though we booked at different restaurants each night, our meals appeared to be rather similar except for the venue and way they were presented. The menu for all meals at the Windjammer were very predictable. Same everyday. We were on a 14day vacation and cannot imagine how our fellow cruisers feel, some having been on the ship from Cape Liberty - eating the same food everyday. After day 4, we spent sometime planning out our dining schedules for the rest of the cruise, eating at different venues for each meal. Meals at Jamie Oliver were the only ones we looked forward to. Onboard entertainment was rather limited except for the headliner shows. Movies were shown on the open pool deck and repeated several times over the 14days we were on board. On some evenings, it was too warm to be on deck; some days when watching a movie, we had to move around the deck in order to avoid getting wet when it rained. Onshore excursions were badly planned and beyond expectation. Joined Penang food trail hoping to be able to taste some of Penang's favorite local food. The excursion departure timing was too early. We left the ship at 0730hrs. Guide brought group to a street coconut vendor. Having coconut so early in the morning? As it was too early for street hawkers to be opened, we were left at a shopping mall for nearly 2hrs!! Next stop, local fried noodles. Most of us gave up after realising that there was no seat and the wait for our order was 1hr. Group were next taken to try durians and a quick walk through a street in Little India. By this time, it was time to get back to the ship. Out at 0730hrs, no food on a food trail tour when we finally returned to the ship at 2pm. Been on Legend and Mariner previously. Although these were smaller ships, we had a truly good time but not this time on Quantum. Read Less

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