Sail Date: April 2010
We arrived on Sunday morning at 8am after a night flight. We could not embark on the ship till around 4.30pm. We sat in the terminal nodding off and walking around as we felt too tired to do anything else. We could have flown early on ... Read More
We arrived on Sunday morning at 8am after a night flight. We could not embark on the ship till around 4.30pm. We sat in the terminal nodding off and walking around as we felt too tired to do anything else. We could have flown early on Sunday morning and would not have had to sit around for hours. When we finally embarked we had to wait another two hours until our cabin was ready and a further 45 minutes until our luggage arrived.Drinks very expensive, beer 4.50 euros. Single spirit measure 6.25 euros and a mixer 2.50 euros + 15% surcharge on top of every drink purchased. Not allowed to purchase duty free spirits on board (you can on P & O at duty free prices). Ship design - very dazzling in places, bit glitzy. Not that many passengers follow the dress code - many wore casual wear on formal nights. We had a balcony cabin on deck 8 which was very comfortable - no complaints there. I had expected the food to be delicious as italian restaurants in England are always a favourite. Food was bland, most of the meat 'braised' and I'm afraid very bland. Despite the novovirus which can happen on ships, no one enforces the use of hand sanitizer on entering restaurants - although it is there! This was our fifth cruise and although I enjoyed Dubai and the other ports of call I was disappointed. The adult swimming pool at the rear of the ship says that children are not allowed to swim there but daily there were children using this pool and no one enforced the rule. I would not recommend this cruise line and have been advised to look at Princess Cruises next. I really fancied a grilled fillet steak for dinner but after a few days I was disenchanted with meat that was "braised". Also there were no vegetables served. If you had prawns they had not been cleaned, they still had their intestine tract! Read Less
Sail Date: January 2016
This just about scrapes an average but is more like a 2.5 star out of 5 as there is a big difference between poor & average. Boarding was very quick & straightforward which is not always the case when you start your holiday. ... Read More
This just about scrapes an average but is more like a 2.5 star out of 5 as there is a big difference between poor & average. Boarding was very quick & straightforward which is not always the case when you start your holiday. The ship is in my option looking a bit tired & jaded, the staff are very attentive & the food in the windjammer is very good as it always is on Royal Caribbean ships, staff are very friendly & attentive, but melamine plates past their sell by dates in the windjammer is a real no no in my book & all the cups for tea & coffee are in the main badly stained. The dining room itself did have atmosphere & the food was ok but food was rarely hot but that is something you often get in a busy main dining room, the staff here were excellent & very attentive The tables are constantly wiped but in the windjammer & solarium areas as well as poolside they are very tacky as in sticky & getting it re- wiped seems to make little difference, this also applies to many of the chairs round the tables & this was the view among many passengers that the whole ship needs a proper deep clean, something that will probably only happen when it gets a new owner. The ship certainly looks better from the outside than the inside, first time I have gone on a ship where no toiletries are provided in the cabin. The cabin itself was basic but clean & acceptable, people did enjoy themselves & many areas were still busy after midnight, problem is there is not too much of a choice of ship if you wish to do a Dubai cruise & they say you do get what you pay for. The first part of the holiday was a three night stay in a top hotel & from all accounts everyone was highly impressed by this part of the holiday which in a way highlights the misgivings of the cruise, but it does seem people are accepting that the cruise is " average " but they have paid a price that goes with that valuation I suspect the three nights in the five star Sheraton Grand would normally be the price I paid for the ten day holiday, if you don't expect a five star cruise then you probably wont walk away too disappointed. The excursion in Abu Dhabi was the highlight of the cruise for me, went to the Emirates Palace hotel for High tea, this amazing hotel is jaw dropping in every way & nothing I could say about it would be enough to do it justice. Be aware that the desert safari in Dubai literally has its ups & downs, your not exactly told how extreme the ride over the dunes is, if you like roller coasters you will love it if you don't then its definitely not for you, there is a lovely meal at the end of it in the desert if your stomach is still in a position to take it. Read Less
11 Helpful Votes
Sail Date: January 2017
Have been on a few Thomson cruises which we have enjoyed, this was the first time on the Celebration. We had a disabled room , cabin 100, which was a double, we had ordered a twin, so the steward brought us a very low put me up bed which ... Read More
Have been on a few Thomson cruises which we have enjoyed, this was the first time on the Celebration. We had a disabled room , cabin 100, which was a double, we had ordered a twin, so the steward brought us a very low put me up bed which neither of could use so in the end shared the double, the disabled wet room was very good. We enjoyed the food in the Meridian most evenings meeting some lovely people to chat to, however the Lido buffet resembled a factory canteen with not much main course choice. The food in the Lido on formal night was very poor, surely the menu should be the same in both restaurants whether you want to dress up or not.. The entertainment was ok, nowhere near as good as the Dream last Summer, the show team were often out of tune and appeared to struggle. Enjoyed Dubai and Abu Dhabi, not keen on the other stops, Muscat was a no no with many people we spoke to. So all in all, it was ok, could have been better. The staff, as on all Thomsons ships were brilliant but as someone else said, its time this vibrating old ship got replaced. I believe the Discovery is wonderful, so the sooner they get the other Discoveries, the better. Read Less
2 Helpful Votes
Sail Date: March 2017
CHOSE THIS CRUISE FOR THE DESTINATIONS IT VISITED: SHORE EXCURSION ABORTED IN HAIFA (FIRST TIME THERE) DUE TO CREW OVER REACTING TO IMMIGRATION RULES: AQABA HIGHLIGHTS TOUR A WASTE OF MONEY: WATER POLICY IS CRIMINAL: WIFE WAS SICK AND WE ... Read More
CHOSE THIS CRUISE FOR THE DESTINATIONS IT VISITED: SHORE EXCURSION ABORTED IN HAIFA (FIRST TIME THERE) DUE TO CREW OVER REACTING TO IMMIGRATION RULES: AQABA HIGHLIGHTS TOUR A WASTE OF MONEY: WATER POLICY IS CRIMINAL: WIFE WAS SICK AND WE WANTED TO BUY A GLASS OR CAN OF SPARKLING WATER BUT WERE TOLD WE HAD TO BUY A BEVERAGE PACKAGE TO GET ONE: DR; SANTANA AND HIS STAFF WERE HIGHLY PROFESSIONAL: FOOD WAS NEUTRAL AT BEST: ONLY CAGNEYS EXCELLED: GUESTS ARE NOT TREATED LIKE PAYING CUSTOMERS BUT ONLY A NUMBER TO BE SQUEEZED FOR MONEY: THERE APPEARED TO BE NO COOPERATION OR COMMUNICATION BETWEEN SHIP SECURITY AND SHORE SECURITY AS WE WENT THROUGH X-RAY SECURITY CHECK ON LAND AND AGAIN 100 FEET LATER ON THE SHIP: FRONT DESK LACKING IN DETAILS OF THE CRUISE: WALK-OFF DISEMBARKATION REQUIRED BEFORE 7:30 AM SUPPOSEDLY REQUIRED BY IMMIGRATION: IMMIGRATION WAS NOT EVEN PRESENT WHEN WE GOT OFF: LAST TIME ON NCL; BUT THEN THEY PROBABLY DO NOT CARE: Read Less
8 Helpful Votes
Sail Date: April 2018
This was our 5th Cunard cruise and second on QM2. The cruise was 3 weeks from Dubai to Southampton transiting the Suez Canal which we had never done before, this and visitng Petra was the main reason we booked with Cunard as our travel ... Read More
This was our 5th Cunard cruise and second on QM2. The cruise was 3 weeks from Dubai to Southampton transiting the Suez Canal which we had never done before, this and visitng Petra was the main reason we booked with Cunard as our travel agent had a pre cruise offering of a South Africa trip 3 days 2 nights travelling on Rovos Rail from Petoria to Capetown and 2 nights in Cape Town before flying to Dubai for 2 nights so this was the main reason we booked with Cunard. There were just over 350 passengers doing the whole world cruise and we were told that's half the number there usually is, the remaining passengers like us were doing segments. Embarkation in Dubai was well organised and fairly quick, we were on board by 12:30pm and we made our way to the Kings Court for lunch which at that time was very busy but we did get a seat. Our cabin was available by 1pm, we got one suitcase quite quick and unpacked but the other didn't arrive until just before the boat drill however we managed to unpack in time for dinner. We were first seating in the Brittania Restuarant at 18:00, a bit early but the later sitting was too late for us. We had asked for a table for 2 which we got however these tables are so close together they are tables for 4, our table was 350 was not in a good position in the restaurant and I wouldn't recommend it. Food is always subjective and in my opinion the restaurant food was neither great or bad just mediocre , it was always presented well and was piping hot however not very inspiring. The waiters were always very busy but they were attentive and helpful. The food in the Kings Court was good, plenty of selection at breakfast and lunch, we had dinner a couple of times and we were surprised at the selection and the good quality of food available in the evening, it was very popular with guests who wanted casual dining. We had dinner in the Verandah Restaurant which was a nice change but not worth the $49 each to dine there, only 2 other tables were booked when we were in, I wonder why! There was alternative dining set in an area of the Kings Court and this had 5 different menus which changed every week there was American, Asian, Mexican, Italian and Indian, we ate there on one occasion and the food was very nice, there was an additional charge of $19.50 each for the privilege. Alcohol and mixers/soft drinks in the bars were very expensive especially when there is an 18% service charge on top, you also have to buy water, yoj an get it by the glass from a dispenser in the Kings Court, water is complimentary on a number of cruise lines and hotels bit not on Cunard. We purchased good wine ashore to drink in the restaurant and paid the corkage fee of $20 which was more cost effective. Service in the main was good and the majority of staff were friendly and helpful however there were some staff who were quite sullen and gave the impression that they didn't want to be there, this isn't White Star Service, in addition there was no interaction with the officers and passengers, we only saw the Captain on two occasions during the 3 weeks on board, at the welcome on board party and the loyalty club party. There are free laundries for passengers to use on each deck, there were always queues of people trying to get a machine, there were 4 each washing machines and dryers and they were constantly busy, this is not a nice place to be as people get quite annoyed and I witnessed a few arguments e.g the same passenger using 2 washing machines a 2 driers this tends to frustrate people. We had booked trips through Cunard to Petra, Herculaneum and Rome, although expensive they were good, well organised trips with excellent guides so felt they were good value for money. The celebrity speakers, Antony Horovitz, Sally Gunnell, a retired customs officer and forensic scientist which unfortunately I don't remember their names were all interesting The theatre company was okay and we enjoyed most of the guest entertainment especially the Barricade Boys, Mike Doyle and Kev Orkian Disembarking in Southampton was quick and easy. Would we travel with Cunard again, possibly if the price was right but there are other cruise lines out there who offer a superior service and are much better value for money. Read Less

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