Sail Date: March 2019
We chose this cruise because it was good value for money. It was a very good deal and it included our flights with Emirates to Dubai return from New Zealand. We arrived 2 days before departure to explore the city of Dubai. Embarkation was ... Read More
We chose this cruise because it was good value for money. It was a very good deal and it included our flights with Emirates to Dubai return from New Zealand. We arrived 2 days before departure to explore the city of Dubai. Embarkation was smooth. We were allocated a time to embark( 6 pm) which we did. The suitcases didn't arrived till midnight which was a pain. Our cabin was an inner cabin on Bella. Good bed but they were fold up bunk beds close to the sides of the main bed and I had hit my head a few times on that. We did a back to back cruise, so after the 20 days , there was a 4 day cruise and we were given an other cabin just 3 door further up the corridor, that room was bigger and had no fold up beds above the sides. The ship itself I think is beautiful, a nice size, not too big. We had booked all excursions beforehand online with the MSC excursions. This way it was cheaper but also safer to be with an MSC excursion. We loved it and learned so much. The food at the buffet was always plenty and the only thing I didn't like was the masses of people trying to get in and get a table was a nightmare, but once you found a table you need to leave a coat over your chair or it would be gone again. I once was on my own, had got myself a coffee and something else, and I just went to get something else, a quick hot chocolate from the machine and when I came back all the other stuff was taken away by staff, I hadn't even started drinking it, but I had not left my coat on the chair. We always had dinner at Hippocampus restaurant downstairs. The meals were very nice and good portions, not too big and not too small. 3 course meal and you were full. We loved our staff there, Christian from Honduras, and Alex from Kiev. I am concerned , though, that the staff is being overworked and underpaid. They were often very tired. They seem to get only 4 hours of sleep at night and maybe a couple of hours during the day. That's not much rest. Our cabin steward was Argus from Indonesia, a was very friendly and loyal and did his work really well. Always smiling and always asking how we were. We travelled with an other couple, friends from our hometown. I would definitely go again but not take that back to back cruise with the 4 extra days( we did it because it had an excursion to San Marino) but the people were completely different folks. Mainly Europeans that brought their whole family, kids, babies and strollers. They would very loud and often rude, pushing their way to the front of a queue like with the buffet on deck 11, it was a nightmare to try and eat there. I because sick and tired of the throngs of people. During the 20 days sailing from Dubai to Venice, we had a nice mix, quite a few Aussies, UK people, 20 NZ-ders, and some French and Italians and a lot of Germans and a handful of Dutch. It looked more like a cruise designed for your average income type people, definitely not upper class. But to us that was ok, it was a fantastic cruise and you get what you pay for. The critics I have heard review this ship are expecting a highest standard like silverline cruises for the price of a " backpackers" type cruise to put it this way, which is unfair. I think MSC Lirica is fine as long as you know if it was cheap, don't expect too much, but for us it was enough, and fine we saw a good chunk of the world. The shows were great, we went most nights. The other musicians also very good. We didn't buy a drinks package but just went and bought drinks as we had dinner. The laundry personal service for your own laundry is quite outrages expensive. It was 30 euro for a bag with 20 items, if it wasn't 20 items you got it back dirty again, so it HAD TO BE 20 items. Then it would be washed and folded the next day. Why don't they have a laundrette service where you can put in your clothes in a washing machine? My answer is: It is a cheap cruise and they have to make money somehow. Also half of the passengers all got sick with a very bad cough, that was after we had gone through the Suez Canal and came out in the freezing wind of the Mediterranean. A doctors visit on the ship will put you back 100 euros. Luckily my own doctor had give me my own anti biotics and so I was ok. But I had to visit the ship doctor for a skin condition, that was 100 euros. But the doctor was very good. All in all, I would do this again( not the back to back 4 day cruise ) and maybe go on a different route. Read Less
Sail Date: February 2018
We chose this cruise especially for the weather in this region at this time of the year. We traveled with a group of sixteen people. Four families with children between 15 and 23 years old.The procedure for boarding and disembarking was ... Read More
We chose this cruise especially for the weather in this region at this time of the year. We traveled with a group of sixteen people. Four families with children between 15 and 23 years old.The procedure for boarding and disembarking was childishly simple and hardly time consuming. You can see that the ship comes at age but everything was in excellent condition. And the staff were visibly busy with her duties throughout the day. As if it were a military operation. Every day I put a fingerprint in the elevator, but within a few hours it was polished away. The ship is equipped with a diesel-hybrid propulsion. This results is an almost vibration-free experience. Noticeably better than all other cruises that we have previously made. And; no soot on the stern as we have experienced on previous cruises. Our cabin (Standard Balcony Hut) was fine, clean and had a spacious balcony. A few more wall sockets may be installed; there is only one wall socket installed at the desk. The dinners and other food on board are of excellent quality and you have more than enough choices. In any case much better than most of us eat at home! What is annoying is that there are many times that all restaurants are closed at the same time for several hours. You can not get anything to eat on the entire ship. This is especially difficult for our children who came out of bed late. You get the impression that it seems to have something to do with cost savings. That is a serious flaw of this ship and different than we have experienced on all our other cruises. In terms of entertainment, there is enough choice for everyone. Nothing special, however. An average experience compared to previous cruises. In general; the staff on board is fine. We had a not so customer-friendly cleaner at our cabin. If we wanted to go to our cabin during cleaning, this man was very irritated to us. The other participants from our group luckily did not have this experience. The Italian staff at the reception was not particularly friendly and helpful. But luckily we did not need that much. Our route took us to Dubai, Muscat, Sir Bani Yas Island, Abu Dhabi and Dubai. Due to a rough sea we unfortunately could not disembark to Sir Bani Yas Island. After a sea day, that was a minor disappointment. The ship therefore immediately headed for Abu Dhabi where we had an extra evening. In Abu Dhabi buses were ready to take us to a shopping center for free. Our children have had a great time on board. This was partly because we were with a group ourselves. I do not think we will choose this ship again for a next cruise. But if it just happens to have the right itinerary for us, then we do not doubt and we choose Costa again. Read Less
5 Helpful Votes
Sail Date: December 2017
I chose the cruise because i heard that it would good. To my dismay the service was bad, the staff over worked, food was terrible. The drinks package which we had was not worth it as most of the bars are closed all the time. I strongly ... Read More
I chose the cruise because i heard that it would good. To my dismay the service was bad, the staff over worked, food was terrible. The drinks package which we had was not worth it as most of the bars are closed all the time. I strongly think msc needs to treat their staff better so that would be more productive. The rooms are not properly and hygienically cleaned. There were no themed nights on board and absolutely minimum entertainment compared to other cruise liners and considering it was a christmas cruise one would expect more from this. I will never go again as i was terribly disappointed. I would really appreciate feedback from this experience as there were many people on board from all different countries that had the same view as me. They all were very disappointed with the cruise on a whole and totally expected a better deal. Read Less
8 Helpful Votes
Sail Date: March 2017
Myself along with my wife, son and family had a holiday by MSC Fantasia Cruise ship from 11 to 18 March 2017 from Dubai and back to Dubai. This was something tremendous I can imagine. we were booked in Deck 10 Sogno and Deck 5 Fantasia. ... Read More
Myself along with my wife, son and family had a holiday by MSC Fantasia Cruise ship from 11 to 18 March 2017 from Dubai and back to Dubai. This was something tremendous I can imagine. we were booked in Deck 10 Sogno and Deck 5 Fantasia. Once I had a ship sailing from Penang, Malaysia to Madras India in the year 1971 or so by S S Rejula a passenger ship between Madras and Penang. I was lucky enough to sail by this ship's last passenger journey I had been giving some briefing to my wife and children regarding ship sailing etc. But this was something too beyond my thought. Of course I had seen these kind of cruise ship in Dubai, Cochin, Seattle, USA. from outside and far away. What should I say a five star hotel floating on the ocean with all facility a top star hotel can provide without any mistake any way. My profession was in the hospitality Industry and I know well how and what it means to organize and run a star hotel while working as General Manager both in mainland and in beach resorts. Frankly like to say I was looking for some mistakes or to know will it go wrong somewhere. But to my surprise from embarkation till disembarkation so smooth like sailing. Our bags taken care from the beginning as soon as we arrived at the port and the same reached our cabin without any mistake. same thing happened while the end of the cruise. We thought of running away the first day itself by seeing the choice of food on the buffet counter and as well as at the fine dining restaurant. Deck 14 everywhere food, food, food, and food with soup, salad, fruit cut, desert, tea, coffee apart from the main dishes. and the dish served on the restaurant the quantity was too high for we don't take that much. Just because we are Indians love to have spicy food an Indian style but that was lacking. but we can understand Swimming pools everywhere you find unfortunately we don't swim. but enjoyed because others are enjoying a lot in the pool hence we too enjoyed. Spirit Bar here bar, there bar, everywhere bar. Here too we don't drink at all. but still we enjoyed when others are enjoying it a lot. Casino we went through that cabin some were playing may be they were lucky to have some fortune or some may have lost their earning. still this is also a part of the game. Theatre had some marvelous acts and action sound and lighting smart enough and on timing. Well treated for our mind and eye a colorful evenings we enjoyed sitting at the end of the ship where it leaves a spectacles mark on the deep sea where ever MSC Fantasia sails. We also enjoyed sitting and standing at the top of the deck while sailing in the deep sea as well as when it anchors at different harbors. No space is left out without having a touch of their own trade mark of their own style of decorating everywhere with some kind of artistic design and decor on every deck wall roof floor and the same inside the cabin too. Nobody can miss anything all well informed the previous night itself with printed news letter ready for the next day MSC Fantasia you are Fantastic Keep going Thanks Rev. Dr. Antony Walto Read Less
3 Helpful Votes
Sail Date: February 2017
This is our second time on the celebration and will probably be our last. Some of the areas on the ship are looking very tired whilst other areas have been refurbished. I think moving the theatre to its current position was a bad move. The ... Read More
This is our second time on the celebration and will probably be our last. Some of the areas on the ship are looking very tired whilst other areas have been refurbished. I think moving the theatre to its current position was a bad move. The poor entertainers have to practise whilst guests are walking through. The all inclusive package is not all its meant to be . I like a glass of red wine yet I seemed to always get mine in a glass which is no bigger than a sherry glass. To upgrade to the premium package; we were told that both myself and my wife would both have to upgrade because both occupants of the cabin have to upgrade at the same time. Absolutely ludicrous because my wife was happy on her package. So that meant I had to persevere on my sherry glass of the house red which was very mediocre or pay the surcharge to upgrade so I could have a better quality and bigger glass of wine. I have to say that the majority of staff on the ship are excellent. Especially Julie and Rory in the Lido bar and all the staff in Hemmingways. I must also mention our cabin steward Adi who did a really good job of looking after us. Read Less
12 Helpful Votes
Sail Date: January 2016
We start our cruise from Dubai. I called before it and checked when embarkation starts to Costa hot line. They confirmed at 8 om so we stayed in our hotel and arrived 7.30 pa. No lines, very quickly registration and we got our cabin ... Read More
We start our cruise from Dubai. I called before it and checked when embarkation starts to Costa hot line. They confirmed at 8 om so we stayed in our hotel and arrived 7.30 pa. No lines, very quickly registration and we got our cabin immediately. I was surprised as before with MSC or Royal Caribbean we had to wait for a while. Cabin not big but very comfortable and well organised. So we 2 adult and kid with 3 big languages felt of. I expected all bad from Costa as I read lots of negative reviews, and choose that cruise only of ports of call. And I was surprised in good way. Very good food at 11 deck restaurant. Very good bar service there. We went few times to 5 deck resturant but i was disappointed - too many time to wait dinner some days took near 3 hours. So we stopped to go there and visited only 11 floor. Food was same but more variety, better service and smiling su- chef Edgar always recommend what is better to try. Our kid is very bad in eating - there he ate all without any problem. Yes you can not have coffee or tea at lunch or dinner, but it's not very useful in the evening and was avaliable 4- 5 p. All staff was very friendly, smiling, saying hello and bye. Ready to help. Even busy managers played with my son and you feel like big friendly family all around. Quality of drinks very good, we ordered some cocktails sometime in the evening. We're served very quickly. Thank you Jose ))) I took cappuccino ever morning at pool bar - when it opened, and it was delicious - love illy. Thank you bar staff - still remember sun raise ))) I like animation team. Every morning - gymnastic, games, tournaments. We participated in most of activities and have great fun. Shows were good. Not the best I see, but not bad. Some of them are very nice. Even my son participate in one with muppets. Till today he is reminding that and laughing. Few times we went to disco and dance. But they were just few people there, so not too funny. Very clean everywhere. I made gymnastic very early and see how pool boys clean all. Same in the cabin, and all over the ship. Good music in bars. Only dancers from Grand bar were not very friendly, like doing hard boring job (only one minuse). And main- we have late flight in the evening and they let us stay!!!! Till 11.30 p.m. and that is great. As be very hard to stay so long in airport. And lots of people departure late. So main- I was ready for average cruise according review I read. But it was amazing. Friendly staff, good service, tasty food, fun animation team, not bad shows. Good music, bars and restaurant. It was amazing cruise, with very interesting ports of call. And I will try with Costa other cruises. Read Less

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