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4 Helpful Votes
Sail Date: August 2019
This was my fourth transatlantic crossing on board Queen Mary 2, but the first during the summer season. This was not the most memorable Overall: The weather was excellent for this transatlantic crossing, very sunny and minimal ... Read More
This was my fourth transatlantic crossing on board Queen Mary 2, but the first during the summer season. This was not the most memorable Overall: The weather was excellent for this transatlantic crossing, very sunny and minimal sea state. The ship was rather quiet during this crossing, during the day and during the evenings. The day time program wasn't particularly exciting or eventful and the passengers didn't seem to want to stay up too late in the evenings, even during formal nights. By midnight, the ship was very quiet and the bars even started to close. This was not a "party" sail like my usual pre-Christmas crossing. Cruise critic organized an informal meet and greet on the second day of the voyage. It was well attended and it let me meet the people in the forums. I enjoy transatlantic crossings a lot and despite some negative comments here, it is almost certain that there will be a fifth transatlantic crossing on board Queen Mary 2 in my future. Ship: The Queen Mary 2 is a special ship and I've always enjoyed her design and layout. While there are some quirks and oddities about her design (i.e. Decks 2/3 between A and B stairwells and getting the Queen's Room and G32), she is beautiful ship in the art deco style. One never feels crowded on board the ship. The Carinthia Lounge remains the area to avoid on the ship (it has a very retirement home feeling). The ship is showing some wear and age, but overall maintenance is still very good. Cabin: I had an obstructed view cabin, but it was a good cabin, possibly the best obstructed view cabin because it was behind a small boat rather than a full sized lifeboat. Dining: Britannia Restaurant. The food in the Britannia Restaurant for this crossing was average, not as great as it had been in the past. It was still very good but didn't feel as special as previous crossings. Presentation remains excellent, but the menu wasn't that exciting. The desserts were also rather plain this crossing. King's Court. Always busy, especially at lunch. Finding a table next to a window is nearly impossible and the food is average, but consistent. Golden Lion Pub. The pub lunch is always a good choice when the menu at the Britannia restaurant doesn't appeal to me. It serves traditional pub classic dishes such as fish and chips, or chicken tikka masala. Room Service. It was decent. I usually get room service breakfast. The food/coffee/tea is never piping hot, but that's expected given that its being delivered and the galley is rather far away. Entertainment: Evening shows: Cunard has never been known for their evening entertainment, so I wasn't expecting anything spectacular. The singing and dancing of the Royal Court Theatre Singers and Dancers was what I expected. Though other passenger's descriptions were harsher ("a high school production"). Lecturers: The selection of lecturers for this crossing was not the greatest. None of the lecturers really interested me and the comments from the other passengers were mostly negative as well. Planetarium: It's always nice to be able to attend the planetarium shows, but the show is always the same "stars above the north Atlantic." Service: The bartending staff remains excellent, my favourite bartender was on board and I have sailed with her for all of my voyages. My steward wasn't the greatest this year, but was still decent. The sommelier assigned to our table wasn't very good, rather than recommending me wines, he would just give me to the wine list and have me select the wine. I noticed there were a lot of trainees on board, so service was a bit slow. Shopping: Souvenirs remain a weakness of Cunard. The souvenirs are either overpriced and tacky or just overpriced. It would be nice if Cunard could get some decent and reasonably priced souvenirs. Their selection has improved over the years, but still has a lot of room for improvement. Embarkation: Very smooth this year, no queues, the fastest embarkation in Southampton I've ever had. But I found out that this was the case because there were a lot of people already on board who did not embark in Southampton. Disembarkation: Disembarking in Brooklyn is always frustrating. There was about an hour's delay from when I was scheduled to disembark to when I actually got off the ship. Then the queues to get through US Customs was a nightmare. Read Less
3 Helpful Votes
Sail Date: August 2019
U.K. Cruise – Queen Victoria – August 2019 Pre cruise in London We stayed at the Holiday Inn Kensington High Street. The staff was wonderful and the location was perfect -BUT- the rooms were tiny tiny tiny! We did not have room ... Read More
U.K. Cruise – Queen Victoria – August 2019 Pre cruise in London We stayed at the Holiday Inn Kensington High Street. The staff was wonderful and the location was perfect -BUT- the rooms were tiny tiny tiny! We did not have room for our luggage. We got them to move us in what turned out to be a handicapped room which was adequate. The breakfast was included and was wonderful. We took the Original Tour, hop on hop off bus and had a great one-day tour of London (which was extremely busy!) We did not get on the included river cruise because it was just too busy. We had lunch in Leicester Square which was great (Belle Italia) Cunard transfer to Southampton We took an Uber from Kensington to Victoria Coach Station (15 pounds) and were bused to the port. Boarding was a breeze because we arrived at about 2:30 and most had boarded already. We went straight to our room and one of our bags beat us there! Amazing. The other arrived shortly after we did and we were able to unpack and get ready for muster drill. The ship Queen Victoria is what I would call understated compared to other ships we have been on. Classy but not flashy. The pools are very small and there are almost no loungers that are in a covered area. This was not too much of an issue for this trip as it was cool, but would be an issue on warm weather trips. We used the Chart room bar for pre-dinner drinks. It was fine. The dining room is standard design, nothing special. The theater was the best we have seen on any ship. We were able to sit in a private box for every show! We generally did not have dessert or coffee with dinner (6 p.m.) so we were able to arrive at the theater early and get the private box. Our cabin was a standard balcony cabin. Very small but adequate shower. Lots of storage space. (more than our hotel room in London!) Service on the ship was, with some exceptions, quite cold and impersonal. Most “good mornings” sounded like an obligation rather than a true greeting. The bartender in the chart room was great. The waiters were below average the room steward was just adequate. We expected for the price we paid to get super service…..we didn’t. Food Dining room was good but they had no items that were available every day (needed!) Some menus just did not have anything that we really wanted. Good food, again. Not outstanding. The Lido buffet was quite good. They had a good variety that changed every day. I think it was one of the best buffets we have seen. We did not see a grill facility although there may have been one. Theater and Entertainment Most of the shows were very good. The ships singers and dancers were hit and miss (as usual). We went to the show most every night. There was lots of dancing in the Queens Ballroom (which is gorgeous) but we did not partake except for the last evening. Ports Newcastle – we did not go on tour. We just went to the adjacent shopping mall (free shuttle) Edinburgh – After the tender in Newhaven we took a bus to the town center and met with previous cruise friends who live close by. We did a Hop on Hop of bus first, then we climbed the Scott Monument to get great views of the city (and the Queen Victoria at anchor). WE had a pub lunch and coffee at the Dome. A great day in a great town. Invergorden – We stayed in the small town and walked about. We had a complimentary tea and biscuit at the church and bought some souvenirs. Greenock – We decide not to go to Glasgow and instead stay in Greenock. The Inverclyde Tourist Group provided us with a free bus tour of the area which was very enjoyable. We saw the town hall and a local church as well as magnificent views of the whole area from high in the hills. Belfast – We booked Allen tours to take us around Northern Ireland. We saw the “troubles” area (which seem to continue!) then we went to The Dark Hedges, Bushmills, and the Giants Causeway and were back on the ship in time for our 6 p.m. dinner. Allen’s tours were efficient and friendly and 1/3 they cost of the ship’s tours. Liverpool – again. Cruise friends met us at the pier and took us up to Lancashire for the day. We got to meet their family in Burnley (and visit Smackwater Jack’s!) We had a nice British lunch and then got a brief tour of Turf Moor where the Premier League Burnley Clarets play. We toured an old mansion and got to see some Narrowboats at the Barrowford Locks. They took us to the Preston Train station and we rode the train back to Liverpool Lime Street station where we walked back to the ship. Saint Peter Port Guernsey – This was a great stop as the weather got nice and warm! We tendered into the town and walked about looking at the shops. The town and the island are beautiful. Southampton – We had a Cunard transfer to Victoria Coach Station Post cruise in London We stayed at the Park Plaza Victoria. The rooms were very nice and the breakfast the next morning was Full English. We went the Victoria Palace Theatre to see “Hamilton” that evening. The show was magnificent but the seats in the grand circle were too small for even a small human being! I am glad the show was so good because my wife and I were uncomfortable the entire time. WE booked a car to take us to Heathrow for the trip back to Canada Read Less
1 Helpful Vote
Sail Date: August 2019
This was our 3 rd cruise aboard a Cunard ship. Booking was made through Cunard/Hamburg. Service here is in need of getting used to it. Very impersonal for the class we booked. A mere call center processing. Never beforehave I ... Read More
This was our 3 rd cruise aboard a Cunard ship. Booking was made through Cunard/Hamburg. Service here is in need of getting used to it. Very impersonal for the class we booked. A mere call center processing. Never beforehave I received such poor service in this section. We were even forced to print out our own luggage tags. I am willing to spend the money - but I am not willing to accept the lousy Cunard travel agency service. ( asserted Service ??? ) Also I am fed up with wasting my time on the phone trying to get connected for what they call service. Cheap Internet attitude. I was very disappointed and upset. Cunard Southampton did not even bother answering my letter regarding this issue. The service in the Queens Grill was very good again. Very attentive. Quality of food and beverage also very good. The whole atmosphere in the restaurant is inviting. The sameapplies for the Afternoon Tea Service. Laundry service also very good. Excursion service aboard the ship also lacks an attitude. Personally I do not like guided tours. Take a taxi instead and speak to the locals. Shops here are not very inviting. Variety very small. Many items are of very poor quality -sold at premium prices. After returning to Southampton again we were invited to a Windsor tour. Here we have to emphasize the very good support given by the bus driver and our tour guide. Thank you Port service was fast and effective. Most members ofthe staff are well trained. Read Less
2 Helpful Votes
Sail Date: August 2019
Having cruised with Princess previously due to work commitments and a desire to cruise the Baltic we chose Cunard. Booked through Igloo cruises and will do so again, very helpful and good deal. Paid over 6 months with all trips included. ... Read More
Having cruised with Princess previously due to work commitments and a desire to cruise the Baltic we chose Cunard. Booked through Igloo cruises and will do so again, very helpful and good deal. Paid over 6 months with all trips included. Booked a balcony room and table for two in the main restaurant. So far so good. Embarkation was smooth and swift, staff helpful and friendly - We scored big time with the cabin. Due to the lines of the ship we had a balcony on the curve of the ships side giving us an extra third floor space of both the room and the balcony !! result. We didn't get our choice of dining table, but were aware that it was subject to availability so no big deal. We ate in the buffet at sea, and the dining room alongside. Best of both worlds.. Grub was of the standard expected. As i'm sure most passengers do, we smuggled a tot or 7 on board ! Just as well the bar prices were eye watering !! I'm used to cruise ship prices and the 15% but Cunard you are taking the micky................... Entertainment was brilliant, sorry cant remember their names but both piano playing comedians................Brilliantly funny. Also speakers on military music and astronomy equally as enthralling. The critic who mentioned the zimmer frame is an idiot. Haven't mentioned the ship itself - Dated, Rusty and in places dirty. Bit like the passengers. Would I sail again with Cunard ? Only if Princess weren't going were I wanted to go. Both my wife and I agreed the staff were a bit aloof - Just Saying !! Read Less
4 Helpful Votes
Sail Date: August 2019
We are regular Cunard cruisers and found our Baltic cruise over the last couple of weeks disappointing. Cabin standards and food up to scratch but the entertainment programme left something to be desired. No sign of a Cunard singers ... Read More
We are regular Cunard cruisers and found our Baltic cruise over the last couple of weeks disappointing. Cabin standards and food up to scratch but the entertainment programme left something to be desired. No sign of a Cunard singers & dancers show in the first week and only two shows in the second. We were told the company only boarded with us at Southampton and had to rehearse in the theatre. Sadly their first show looked like they were still rehearsing and some of they costumes looked cheap. Second show was much improved. We didn't appreciate the use of individual artists twice. If you didn't like them the first time you missed another night when they were put on a second time! The speakers programme was also thin, we'd seen a couple of them last year on previous cruises, one speaker had 5 slots in two weeks and on a couple of sea day there wasn't much to choose from. We found ourselves wandering around looking for things to do, which we've never had before. We were also disappointed in the change of the Verandah restaurant to a steakhouse. Although the steaks were fabulous, the sense of a special occasion was lacking without all the additional touches such as 'amuse bouche' between courses and dramatic serving glasses. It also felt that several of the waiting staff were also finding their feet. Hopefully just a blip but can't help feeling costs and corners are being cut. Read Less
2 Helpful Votes
Sail Date: August 2019
Into each life some rain must fall and in my case it came in the form of a bucketful delivered on Day 12 of the cruise. But before sharing the details, let me say that cruises don’t get much better than this: the best European itinerary ... Read More
Into each life some rain must fall and in my case it came in the form of a bucketful delivered on Day 12 of the cruise. But before sharing the details, let me say that cruises don’t get much better than this: the best European itinerary enjoyed from the luxury and comfort of Cunard Queen Elizabeth. My first sea cruise was to the Baltic and it remains a favourite. Every port offers such tantalising glimpses into the history of northern Europe and however many times you return, there is always something new to discover. If you’ve yet to do a Baltic cruise, I urge you to book one. In Stockholm the beauty of Gamla Stan (the old town) contrasts with the grandness of Royal palaces, in Copenhagen Christiansborg Palace offers rich history whilst the Abba museum offers history of a different sort – not just the chance to thank Abba for the music but also to join in with their songs. St Petersburg, rightly known as the Venice of the North with its network of canals and bridges, provides access to the largest art collections in the world – it would take a lifetime to view every exhibit in the Hermitage – whilst the views from a river cruise bring to life the chronology of the 1917 Russian revolution and the fall of the Tsarist monarchy. Then there is Helsinki, its stern beauty underlining for me by grey skies and early morning rain. Very different is sunny Warnemünde, a pretty seaside town of tree-lined streets and colourful window boxes. Expressionist painter Edvard Munch lived here but for most visitors the main attraction is the friendly cafés and bars along the Alter Strom canal, a five-minute walk from the berth. After days ashore there is much to do on board Queen Elizabeth. On sea days guest speakers cover a range of topics. Lt Colonel Graham Jones, music director for different regimental bands including the Coldstream Guards, attracted good audiences. He was a natural speaker and his stories about rehearsing for great state occasions such as the Trooping of the Colour were witty and laced with stirring musical pieces. The Clarendon Fine Art gallery on Deck 3 was a popular destination, with a varied range of original art work exhibited. Consultants David and Rachel shared their enthusiasm and made sure there was always something new to see. Towards the end of the cruise contemporary wildlife artist Colin Banks came on board to give a painting demonstration; his creation of a lion’s face was awesome and we peppered him with questions as he worked. Elsewhere on other decks there were ice carving displays, wine tastings, quizzes, bridge classes, croquet, the lot – and because the weather was so warm and sunny, plenty of time to relax on the sun decks as well. With my interest in painting I found the art classes led by Penny Wilton good fun. During the cruise she taught us different techniques and we completed pictures inspired by the ports we visited, like the Little Mermaid of Copenhagen and the lighthouse at Warnemünde. Each evening the Royal Court theatre was packed. John Martin, a Liverpudlian comic delivered two shows of non-stop jokes and anecdotes. His style reminded me of Ken Dodd in his heyday and so it came as no surprise to learn that John not only sold jokes to the King of Knotty Ash but was also a pallbearer at his funeral. On three evenings the Royal Court Theatre Company presented shows of music and dance with great energy. This was their first contract and they performed brilliantly together, ably supported by the ship’s orchestra. Less impressive for me was the Royal Arcade of shops. Yes, the range of goods is now more extensive and includes top-end brands such as Dunhill, Rolex and Montblanc, but I expect a sales team to have some knowledge about their products. With a generous amount of onboard credit to spend I found myself looking at a Montblanc pencil with a price tag high enough to make my eyes water. How disappointing to find that the sales assistant was unable to explain its features! Better by far was the team who came on board to share their knowledge and enthusiasm for Russian lacquered boxes. Service across the ship was memorable for all the right reasons . . . Ranji in Security for his cheerful welcome whenever returning after a day ashore, Ash in Mareel Spa for a great haircut mixed with good conversation (prices can sometimes be discounted on port days) and Gilda, my cabin steward, for ensuring my home on Deck 2 was maintained perfectly. In the Britannia restaurant, waiters Cleford and Angelo made every dinner special with their friendly manner and insights into the different menu choices. The quality of the food was first class and hot courses arrived at the table piping hot. The beef Wellington was moist and tender and a grilled turbot fillet I had on another evening was packed with flavour. A highlight every day was afternoon tea at 3.30. In the elegant Queens Room, white-gloved waiters serve finger sandwiches, cakes and scones and it is best to arrive early to avoid queuing. I loved the atmosphere but just as good, if not better, was the self-service tea in the Lido on Deck 9. Trays of warm scones are temptation enough but piled high next to them are tubs of clotted cream. Yes, an entire tub to yourself! What a good job I managed to visit the gym most days! But what happened on Day 12? Well, those gorgeous teatime tubs vanished to be replaced with whipped cream! Cunard’s commitment to reducing the use of plastics means that tubs are no longer acceptable. However, all is not lost. I was assured that clotted cream will continue to be served – not in tubs but as individual servings. What a relief - the world is saved, and so is my favourite Cornish cream. 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2 Helpful Votes
Sail Date: August 2019
My husband and I have completed several cruises over the past ten years. To celebrate our 10th wedding anniversary we decided to visit the Baltics. This was actually a 14 night cruise and we enjoyed every minute. The cruise ship is ... Read More
My husband and I have completed several cruises over the past ten years. To celebrate our 10th wedding anniversary we decided to visit the Baltics. This was actually a 14 night cruise and we enjoyed every minute. The cruise ship is spotlessly clean and very comfortable. The service is exceptional. The very vast majority of staff go out of their way to make you feel welcome. Food in the Brittania restaurant was delicious. We did eat in the Lido some evenings and that was good, although not quite as good! We were incredibly lucky with the weather on this voyage which certainly helps. That said, the ports of call in Denmark, Russia, Finland, Sweden and Germany were all wonderful. Our cabin was on Deck 8 Aft. We like the location near to the Aft stairwell and we would choose this location and deck again. Our cabin was comfortable and our steward was always happy to help us. Entertainment on this cruise wasn't quite as good as we have known it to be before but that might be down to personal taste. We enjoyed the shows and musicians.Guest speakers were interesting and the Celebrity Speaker, John Peters, was completely inspiring. There is so much to love about cruising with Cunard. We'll be back! Read Less
Sail Date: August 2019
Embarkation - went quickly and smoothly, we had no problem with the alcohol we were brining on board at all - a box of wine, several bottles of wine and many mall bottles of gin, rum and port. At ports we had no problem bringing tonics ... Read More
Embarkation - went quickly and smoothly, we had no problem with the alcohol we were brining on board at all - a box of wine, several bottles of wine and many mall bottles of gin, rum and port. At ports we had no problem bringing tonics and coke on board as our mixers. We have never sailed Cunard before, previously only sailing on more casual cruise ships, so were somewhat apprehensive about the dress code. Dress Code - The apprehension was missplaced completely. In the two week cruise there were 3 ball nights, and we knew the ladies and gents dress codes for them. Apart from that, if you were going to eat in the main Brittania restaurant men had to wear trousers, jacket and shirt (no tie necessary) and ladies normal smart going out clothes. If you wanted to wear jeans and t-shirt and stay completely casual, you could eat in the Lido buffet and drink in the Golden Lion pub, but could not go to the ball room, other bars, the main Brittania restaurant or the theatre. Some nights we stayed completely casual. Staff customer service - staff always had a smile and a 'good morning/afternoon/evening' whenever they walked past you or dealt with you. We had an enquiry at embarkation when a case was missing. The customer service team where friendly and helpful, finding the case within 10 minutes. Our cabin steward was friendly and welcoming, keeping our cabin immaculate and was always able to bring additional towels or other items we wanted without delay. Other facilities - there was access to several lauderies on the ship, and these were free!! This included the washing powder as well. The laundry included washers, dryers, washing sink, iron and ironing board. An invaluable resource on a cruise of 14 nights. State of the ship - the ship was kept spotless and any faults seemed to be sorted quickly - there was some water ingress in the ceiling of the central buffet area in the Lido. When in port the ship looked stunning and traditional in comparison to other cruise ships. The decor of the ship is art deco, with lovely wood panelled interiors and themed art work for each stair well. Food - there was excellent choice in the Lido buffet most of the time, ranging from early breakfast, main breakfast, snacks, lunch, afternoon tea, early main tea, later main tea, to later evening snacks (till 1.30am). There was shortages of some items, such as the clotted cream for the afternoon tea, hot chocolate drinks, earl grey teabags etc during the last few days - The main Brittania restaurant, we were on early sitting at 6.00pm, also had at least 4 - 6 choices for starter, main and dessert. On one occasion my daughter and I could not decide which dessert we wanted, and then asked if we could order two each - no problem at all. You left the restaurant feeling pleasently full but not stuffed. - There were snack options during the day available in the Cafe Carinthia. Lunch and dinner were also available in the Golden Lion Pub, we enjoyed Friday fish and chips at lunch time here. Waiter served afternoon tea was available on sea days in the Queends Room, this is not to be missed as the sandwich and cake selection is extremely appetising. We also use the Lido grill, deck 9 stern, at lunch time for fish, burgers and chips etc. - We did not try any of the paid restaurants and were not grills passengers. Room Service - On some mornings, and one evening, we chose to have breakfast and dinner in our cabin. It was such a treat being able to be served just what you wanted for breakfast rather than get up and queue up. The evening menu was not as varied, burgers and pizzas mainly. The room service menu was included in the cruise and not an additional extra, which was very good. Drinks - the bars and deck bars were all welcoming and very good, and we did treat ourselves to an occasional glass of wine with dinner, cocktail at sail away, or cider/beer in the evening or day time. The only issue, is that with the value of the pound to the dollar the cost of drinks is very expensive, especially if you are from the north east of England! If we had not brought our own wine, gins, rums and ports on board, plus mixers, it would have been a somewhat dry cruise! Entertainment - the theatre was exceptional, with proper theatre tiered seating, boxes and an exceptional theatre orchestra!! The ships crew were good (but not exceptional) in the two shows we saw them do. We also saw The Opera Boys both times they performed, they were brilliant. We say a violinist once, she was excellent. There was also a pianist/commedian, Jon Courtenay for the last nights of the cruise who was extremely good. The ball room/Queens Room was a bit of a let down as it was almost like a corridor between the front and back of the ship to one side separating the seating, and there was not enough seating for the passengers who wanted to enjoy the dancing most evenings. There was a ball room orchestra as well, who were also excellent. We did attend some dancing classes during the day and put our steps into practice in the evening when we could. There are some very serious dancers on board, so it did make it a bit awkward for novice dancers if they felt they were getting in the way. Other entertainment we enjoyed was the band Next Steps, both on sailaway celebrations and at the Yacht Club. Also, most evenings, we attended, and enjoyed, quizes in the Garden Lounge and later in the Golden Lion pub - we even won the Husband and Wife quiz in the Golden Lion. As you wandered around the ship in the evening there were other muscians and ensembles to enjoy listening to, such as pianist Andy Law in the Golden Lion, who could play/sing anything. Sea days - My daughter and husband thoroughly enjoyed the talks by Robin Scagett, about astronomy, space and time - my daughter, as a primary teacher she took a lot away from those talks. My daughter and I both enjoyed the inspiring John Peters talk and question/answer session. There was another speaker throughout the cruise, but we did not attend his talks. I went to the beginners bridge classes with Chris Jarosz, which was pitched at the right level. I attended on my own and that was a slight problem as many others attended as a couple, but Chris found solutions to this. I certainly hope to continue to learn bridge. Otherwise, I loved the afternoon social craft group in the Garden Lounge. I did also treat myself to an afternoon in the spa pool, warm loungers and steam rooms but I did not have any spa treatments. My husband attended the ships choir, who gave a wonderful performance on the last sea day. He made many friends through this group. I would say that all but one of the passengers we encountered, or met through groups, were lovely, engaging and warm people and came from all over the world. Aside from what we did, there was a wealth of activities to enjoy on sea days, outside there was a full bowling green and other outdoor sports, plus two swimming pools and 4 bubble pools. Indoors, there were card tables, board games, puzzles and puzzle tables, and a two story library that gave out daily quizes, cross words and sudoko. If you just wanted to relax, there were lots of indoor and outdoor quite areas to relax, read and sleep. Disembarkation - we were going to take our own luggage off, but a very experienced cruiser said to put it out, and explained that at the port luggage was arranged by deck number. She said that you could take yourself off at your own convenience rather than follow the instructions if you wanted to make an early get away - we had a long drive back up north, so got off at 9.00am, and collected our luggage very easily ready for the pre booked taxi back to collect our car from the hotel. Overall, we would definately cruise with Cunard again. A thoroughly enjoyable cruise with excellent choice of activities, ports that we wanted to visit and the chance to meet some fantastic people. Our party only did one shore excursion, my daughter and our friend did the segway in Copenhagen and thoroughly enjoyed it. It was $99, which I could have booked on my own for about $79, but not for the times that were best for our days plans. As my daughter and our friend were novice cruisers we felt better leaving them in the care of the excursion team. Read Less
1 Helpful Vote
Sail Date: August 2019
Just wanted to experience a (mini)cruise to see what it would be like and if it would suit us (myself and my wife) for a future trip. We found the Queen Elizabeth a great fun experience! The meals were excellent quality, not oversized, ... Read More
Just wanted to experience a (mini)cruise to see what it would be like and if it would suit us (myself and my wife) for a future trip. We found the Queen Elizabeth a great fun experience! The meals were excellent quality, not oversized, and appeared to be nutritious (ie not rubbish American style food - fruit and veggies were included). We travel (sometimes up to 3 months per year) and eat out a lot and to us the service was excellent. The only other cruise we have done is a Ponant Antarctica cruise with 200 passengers and I found it interesting/amazing that it didn’t appear to be to different (ie. overcrowded) on this ship with 2000 passengers. The entertainment varied from having some excellent musicians (ex Moody Blues, Cliff Richard backing band members, etc ( they were great!) to having terrible dancer/Caberet acts (same as on the Ponant cruise!) but that’s just our preferences. The ship couldn’t stop at Guernsey because it was to rough to disembark passengers (disappointing) but they went to LeHavre instead and we went to HonFleur nearby which was lovely. For us we did conclude that touring by cruise ship was probably not for us as you could not get to really know a place you visited (like we would want to) because of lack of time but as a self contained experience a mini cruise was a fun experience and we would be happy doing a transatlantic crossing on one of these Cunard ships which is what we tried to do in the first place but we couldn’t fit it into our timetable. We would recommend a mini cruise as a fun experience. Whether you would want to tour on cruise ship (ie use a cruise to visit different places) depends on how you want to travel. We had fun on Cunard’s Queen Elizabeth . Read Less
7 Helpful Votes
Sail Date: August 2019
I’ll keep this short as I find I stop reading if people write to much. In bullet point fashion. Embarkation: great Cabin steward: absolutely marvellous and they always are. Ship: a bit tired looking, could do with new carpets ... Read More
I’ll keep this short as I find I stop reading if people write to much. In bullet point fashion. Embarkation: great Cabin steward: absolutely marvellous and they always are. Ship: a bit tired looking, could do with new carpets and paint etc. Staff: reception: awful. If a smile is all your after, that’s all you will get. They really are dreadful. Waiting staff: at breakfast they are miserable and slow even though we were all extremely polite and patient. The evening the attitude is slightly better. Other guests: Rude, arrogant and miserable. Honestly why come on holiday if your going to be like that. I’ve found this to be true on Victoria as well. I think this contributes to the mood of the staff. Food: very good. Kids club: great Pools: dirty (all of them) I went in with my son wearing goggles and wished I hadn’t! Perhaps I’ve gone on too much but really I don’t expect anything to change and if Your only interest is to tell people you’ve been on Cunard you’ll probably continue to put up with it. Holland America beats them hands down (I’m English btw). Enough droning as I’ve definitely gone on too long. Happy cruising Read Less
1 Helpful Vote
Sail Date: August 2019
Second time on QM2 & first since a supposed re-furbishment. As always Cunard smugly bang on about their heritage with artefacts & pictures everywhere yet overall the Cunard experience whilst generally very good it's not ... Read More
Second time on QM2 & first since a supposed re-furbishment. As always Cunard smugly bang on about their heritage with artefacts & pictures everywhere yet overall the Cunard experience whilst generally very good it's not 'that' special. Cabin immaculate except that the wooden ornamental balcony railing had come adrift from its metal frame. As to be expected public areas including lounge & bar areas immaculate & rather grand - with one exception ( see later ). Britannia dining room staff utterly charming & food was fine but evening meals taken to the accompaniment of frequent screeching of babies or hyper-active infants not Cunard's fault of course, but why take babies on a cruise it's not a floating creche? The self-service café or Kings Court or whatever still has all the ambience of a 1960's Wimpy bar with many seats in a sort of corridor or in bay windows that have some sort of blue tint on them - weird. The Kings Grille always empty & on the sole occasion I ventured there to get a cheese burger it was tasteless (the burger that is). McDonalds could teach Cunard a thing or two. Food from the café was never ever hot enough, so much so I played safe & stuck to cold meats etc. Given that class division is so obvious on the ship I doubt whether those in Princess or Queens Grille class would ever risk soiling their Gucci loafers in such a place. A certain aspect of the posh Commodore/commode Club was a disgrace. In several places the wood edging to the window apertures had split, come adrift & hanging loose. The inside of the toilet door adjacent to the library was covered in rust. It seems the QM2 is long overdue for it's next mild re-furb. Theatre entertainment was obviously on a low budget e.g. a shrieking girl singer & a so so conjuror/comedian - all a bit village hall I fear. BUT...a guitar concert was a joy as was a talk in the picture gallery. Good selection of day time activities too. Places visited were second time around so need to be ripped-off by over-priced excursions. Took lots of my own photographs including a photograph of a photograph taken with the captain - $35 for one print ! - no way Cunard. However enough good points to be looking forward to next booked Cunard cruise but NOT on QM2. Read Less
2 Helpful Votes
Sail Date: August 2019
Tried this same cruise last year but bas weather cut the itinerary so decided to try again. Weather this time was sunny in all ports, scenery was spectacular. Yes there was a force 9 gale on the final day but on this ship you would hardly ... Read More
Tried this same cruise last year but bas weather cut the itinerary so decided to try again. Weather this time was sunny in all ports, scenery was spectacular. Yes there was a force 9 gale on the final day but on this ship you would hardly have noticed it. Being a transatlantic liner there was hardly any movement so if you are concerned about sea sickness this is the ship to try. The cabin being an atrium view was small but comfortable. The crew were friendly and efficient. The international mix of passengers resulted in some interesting conversations. Yes the drink is expensive but the food was excellent and nothing was too much trouble for the waiting staff. The feeling of space on this ship is amazing. When is the last time you went up on deck on a sunny day and found less than a dozen loungers in use? Yes this ship is in some respects traditional but on the other hand it manages to strike a good balance between tradition and a friendly and relaxed atmosphere. Being a 150,000 ton ship with only 2600 passengers there were very few queues, with the possible exception of afternoon tea. We didn't have to wait more than 20 seconds for a lift throughout the voyage. Ports of call were really interesting and all arrivals and departures were on time. Best cruise we have ever had. Read Less
3 Helpful Votes
Sail Date: August 2019
Our second time on Queen Mary 2. First trip was transatlantic a decade ago. The ship looks still to be in great shape. The food in Britannia was uniformly excellent. Beef tenderloin, sirloin, pork Wellington, venison, and lots of ... Read More
Our second time on Queen Mary 2. First trip was transatlantic a decade ago. The ship looks still to be in great shape. The food in Britannia was uniformly excellent. Beef tenderloin, sirloin, pork Wellington, venison, and lots of excellent fish including cod and trout. We did not mess with the “buffet“/Kings Court: Even at breakfast, one could sit down and have a lovely multi-course meal serve to you within half an hour in the restaurant. Entertainment was very good. Shipboard lectures excellent. Staff were uniformly a professional and polite. The shore excursions in Norway were well handled. Transportation from Heathrow to London and from London to the ship and from the ship back to Heathrow was seamless. However, we found our experience with Cunard disappointing in terms of booking the trip: Their website is not very good. The voyage personalizer page is not very well designed. I think we significantly overpaid for the London hotel which we booked through them. We booked airfare through Cunard as well and ended up having to pay significant extra premiums in order simply to have seat assignments. “Air Cunard“ seemed unaware that our flight from JFK to Heathrow that they booked had been canceled; and there was much last minute scrambling between the Cunard travel desk and American Airlines and British Airways in order to re-schedule us. Also, the entire Wi-Fi system on the ship is archaic. Additionally, although they “include gratuities“ and you pre-pay them, sometimes there is a gratuity line that you are asked to complete on receipts. I would prefer that either they leave gratuities up to the passengers or they make it a truly all-inclusive price and you are not expected to tip. Right now it is some kind of weird hybrid and you never really know who to tip or who is getting what tip. But, in the end, Queen Mary 2 is an amazing ship with first Street service. Go for it! Read Less
6 Helpful Votes
Sail Date: August 2019
I wanted to experience a Cunard cruise.....and it exceeded my expectations. Elegant, traditional ship, no noisy pool side cinema screen..... a plus for me! Lovely cabin....deck 5, cabin 5006, amazing food.....with lots of excellent ... Read More
I wanted to experience a Cunard cruise.....and it exceeded my expectations. Elegant, traditional ship, no noisy pool side cinema screen..... a plus for me! Lovely cabin....deck 5, cabin 5006, amazing food.....with lots of excellent choices in included venues....Red Lion pub lunches extremely enjoyable...fantastic library, wonderful afternoon tea. Great sun loungers...with mattresses interesting celebrity speaker. The dress code is quite formal...but I liked this. Lovely canapés at captain’s reception. Very good captain....present around ship....he seemed to take a personal interest. There are always some cons: very overpriced alcoholic drinks...taking advantage of being a good quality ship, I think. Extortionate prices for excursions...again playing on being a good quality ship. Generally service was good to excellent...particularly our cabin steward...but waiters in Britannia restaurant...with exception of wine waiter...did not appear happy. Service was bordering on dude and surly. Nevertheless, for me the pros far outnumbered the cons. I loved this ship and can’t wait to take another Cunard cruise. Read Less
4 Helpful Votes
Sail Date: July 2019
Normally we don't like many sea days but we'd never been with Cunard and never been to Iceland and we got a good deal so we decided to book. We both really enjoyed it as the food was excellent, the service great and the ship ... Read More
Normally we don't like many sea days but we'd never been with Cunard and never been to Iceland and we got a good deal so we decided to book. We both really enjoyed it as the food was excellent, the service great and the ship elegant with lots of public spaces. We're not fans of dressing up in the evening so didn't attend any gala dinners and had to avoid most public spaces from 6pm as we weren't in smart enough attire (we were asked to leave one of the bars at 6.15pm once as we had jeans on, there are casual bars but we went back to our cabin instead and stopped buying cocktails). We ate mostly in the Lido and had plenty of choice all the time and it was good quality. We only ate once in the dining room as 6pm is too early but the 8.30pm sitting was too late plus I'm not keen on having to dress smartly every night. Loved the food in the Red Lion and the choice in the Chart Room and the barista coffee was passable. I can't comment on the entertainment as we don't normally go to any or partake in most activities (there wasn't an option to say not applicable in the ratings) but we did like some of the guest speakers during the day. The gym isn't good if you like to do lots of weights. There are dumbbells but only two benches and the machines aren't worth using (they try and cover multiple exercises with one machine) and there's no lat pull down machine, Smith machine etc which other ships of this size have. It does open at 6am which is perfect. The ports were interesting. We booked independent tours for each port apart from Dublin which we did on our own. There isn't an not applicable option for shore excursions in the ratings so my 1 isn't realistic as we didn't do any. Read Less
2 Helpful Votes
Sail Date: July 2019
Personally I have never been interested in going on a cruise but it was the choice of in laws and I ended up being dragged along. After initially booking Britannia we ended up taking advantage of a cheap upgrade offer to Queens Grill. ... Read More
Personally I have never been interested in going on a cruise but it was the choice of in laws and I ended up being dragged along. After initially booking Britannia we ended up taking advantage of a cheap upgrade offer to Queens Grill. It didn't start well at Embarkation when there was a scrum of people surrounding the doors into the hall in Southampton and no indication of where the priority booking queue was. Asking people working their didn't get us anywhere until one guy told us to go straight into the hall which meant forcing our way past the people in the main queue who were rightfully unhappy with us pushing past them where at last we saw the signs for priority booking. Given there are multiple doors into the hall surely it can't be that hard to put signs up outside as well. Though not as bad the disembarkation was also chaotic with little in the way of clear directions. First impressions of the ship were ok, some of it looked a bit tired but much of it very nice. The cabin was nice and spacious and we were glad to have upgraded. Food wise the Queens Grill was ok more of a decent chain restaurant than anything else though. Some really nice food, the beef wellington for example, alongside some pretty run of the mill stuff. The formality of the place and the dressing up got a bit wearying after a while particularly as you weren't usually eating food that lived up to it. It also led to some oddities like if you ordered a pie they brought out the pie dish and then spooned the entire contents onto your plate which took ages. Just serve it in a pie dish guys, my poor husbands cottage pie just looked a mess. Apart from that the staff were almost uniformly excellent and they were fine with us not all turning up and ordering at the same time. Went to Kings Court occasionally but it was nothing special. Entertainment wise some of the lectures were interesting but the entertainment was mostly end of a pier stuff, the planetarium pretty dull and the pub ok but quite small so you had to get to things like trivia early to get a seat. On that note the entertainment team in the pub were generally very good though the lady who liked to make the 'twist' question in the evening trivia easy really needs to learn the point of quizzes. Their didn't feel like there was much on though in general, certainly not much of any interest. I suppose mostly aimed at the elderly regulars. The gym was good though having no sauna or steam room other than having to pay in the spa is a mistake. Outside areas also ok though not that well used given the pretty average weather on most sea days. We spent a lot of time in the smoking area and got chatting to some very nice, fun people there, other than that there was little interaction on board. The casino was quite fun and they made it easy to play if you didn't have much experience, only issue was the crumbling floor so you had to watch your step the whole time. The floor is also starting to give way in the main lobby which was somewhat alarming. Stops wise Liverpool (helped by the weather) and Reykjavik were both very nice, with lots to see. We didn't go on any excursions as you can book the same trips yourself for half the price. Had a fantastic lunch at Islenski Barinn in Reykjavik. Halifax was ok but it's essentially a mid sized city with not much in the way of history to see. Corner Brook however may be the dullest place on Earth and I have no idea what they were thinking in stopping there. Overall a real disappointment, for all their talk about the glamour of the transatlantic crossing there was painfully little of that in evidence. Read Less
7 Helpful Votes
Sail Date: July 2019
Was on the Iceland Canada crossing. Very smooth but there lacked things to do for anyone under 50. Also had a worrying fire on board one evening over the tannoy telling us it had broken out in the incinerator room. Could smell smoke. ... Read More
Was on the Iceland Canada crossing. Very smooth but there lacked things to do for anyone under 50. Also had a worrying fire on board one evening over the tannoy telling us it had broken out in the incinerator room. Could smell smoke. Also had a person helicopter lifted off. All quite eventful! Boat was clean and tidy and staff very nice plus the food was great. The buffet was very good especially the sushi etc. Did get a bit of a dodgy stomach from the mussels which upset my stomach for 24 hours but it soon passed. The entertainment in the theatre was very poor however. Some of the acts were dreadful including the resident singers. A very good guest French pianist though. Overall worth the money but be prepared to occupy yourself as there is very little to do on those long sea days if you don't do ballroom dancing or enjoy bingo etc ! Read Less
3 Helpful Votes
Sail Date: July 2019
We decided to take this cruise to celebrate my son's 18th birthday, which was on the date of departure. We were upgraded to Princess Grill (for a cost) and I was beside myself with excitement, having been on the old QE2 some time ... Read More
We decided to take this cruise to celebrate my son's 18th birthday, which was on the date of departure. We were upgraded to Princess Grill (for a cost) and I was beside myself with excitement, having been on the old QE2 some time back. We are Celebrity afficionados, but we were excited to see what one of the Queens would be like. I found it a mixed bag to be honest. The Princess Grill suite was a real disappointment; nothing like a lowest grade Celebrity Sky Suite, and certainly not in line with suite expectations. The service from the steward was great, but no contact from the concierge at all. We had a lovely greeting with strawberries, fresh fruit and sparkling wine, which really set the mood. The Princess Grill restaurant was good. Lovely service, fabulous wine list. The food on the first night was indifferent; gritty scallops and a very tough steak. The restaurant redeemed itself on other meals, but I can't say that it met the expectations at this level, and certainly not at the price point that they would normally charge. The ambience in the restaurant was good, and no hint of the snobbery that others sometimes refer to. The gym was very good, and it was fun to play table tennis with the kids also. Lastly, the atmosphere on the ship was, for me, dead. Very little nightlife if you aren't into ballroom dancing. I felt the age demographic was much, much older than expected. Perhaps it's the itinerary. None of this would stop me travelling with Cunard again, as overall the ship is in good condition and the service was excellent, but I'd have to think hard about the class, the itinerary, and my travelling companions. My daughter can't wait to get back on Celebrity in a few weeks for Alaska! Read Less
3 Helpful Votes
Sail Date: June 2019
Just come back from one of the best Cruises we have ever been on.We decided to try a new Cruise line for our Journey to Norway and Iceland and went with "Cunard" Queen Victoria.Having never been with Cunard we were a bit ... Read More
Just come back from one of the best Cruises we have ever been on.We decided to try a new Cruise line for our Journey to Norway and Iceland and went with "Cunard" Queen Victoria.Having never been with Cunard we were a bit apprehensive especially about the more Formal side of the Cruise. Embarkation at Southampton was the quickest we have ever done,from getting off the Coach to stepping onto the Ship less than 20 mins!!!!The Ship was everything Cunard(White Star Lines) stands for,taking us back to the heady days of the majestic Liners of the 40s and 50s.we were met by the Staff in White Bell Boy Uniforms,the Staff friendly and welcoming.The Interior was impressive with Wood,stained Glass,Iron works on stairs,Atrium was beautiful and the 3 Violinists playing were Icing on the cake The Inside Cabin was slightly bigger than other Cruise lines we have been in,bottle of Champagne waiting,Dressing Gowns and slippers and very Clean and Tidy. The Food was very good in all areas,Buffet Breakfast and Lunch had lots of variety,and dinner was again very good and varied and waiters were very attentive.Entertainment was great,Shows at night were varied,and something for everyone.Guest Speakers were also excellent especially Lord Digby Jones(very entertaining) All the Staff very very nice and nothing seemed to much trouble,Neil our Entertainment Manager was great as were his Staff. Although we were a bit worried about how Formal the Ship was especially having to wear a Jacket in Dining Room on all non Formal nights,it wasn't as bad as I feared.Of Course you can dress down in certain areas of Ship ie Golden Lion Pub and Lido Buffet areas so it was not that Formal as I had feared. On the downside Drinks were very expensive and had 15% Gratuties added on ,Spa Treatments also very expensive,but we didn't indulge too much in any of those so just beware as Drinks packages are always a bit pricey. Itinerary was very Good,Olden and Alesund in Norway, Akeyuri,Isafjordur and Reykavik in Iceland and Stornorway in Outer Hebrides. Overall this was one of our best Cruises we have done,and have to say Queen Victoria is one of the best Ships we have sailed on,we will be definitely booking Cunard again Read Less
16 Helpful Votes
Sail Date: June 2019
We (2 couples) chose this cruise to return from a European vacation rather than fly back to the US. We knew the cruise would be very formal but as one English passenger said when I queried him about his experience on the 2nd day of the ... Read More
We (2 couples) chose this cruise to return from a European vacation rather than fly back to the US. We knew the cruise would be very formal but as one English passenger said when I queried him about his experience on the 2nd day of the cruise, "They are quite serious". LIkes: We booked the Brittania Club, therefore we had our own private dining table for four each night with the same servers. The food was truly excellent, on par with Oceania Cruise line, which is noted for it's food. (Kudos to our servers, Brendo and Orsulah). We ended up eating breakfast, lunch and dinner in the restaurant. We only gained an average of 2 pounds per person for a 7 day cruise and we believe that is because we mostly avoided the Kings Grill, which is very chopped up, located in several separated rooms with a limited selection of food. We understand it had been upgraded in 2016 from the original design. I cant see how it could have been much worse then. Also, the brewed coffee in the restaurant is very good, unlike the machine coffee in the Kings Grill. We had dinner one night in the Verandah steakhouse restaurant for a small upcharge of $39 per person and it was the best steak we have ever had. 35 day aged beef. The Enrichment and Art seminars, Tea Time and Gala Evenings were spot on great! We didn't mind the tuxedo and formal dress evenings and enjoyed the Masquerade Ball. The planetarium and Queen's Theatre were great venues also. Dislikes: Probably because we have been spoiled by cruises on Oceania Marina, Rivera, & Insignia and Holland Statendam and Koningsdam, we didn't appreciate the QM2 as much as we should. Even with the retrofit in 2016, she looks a bit tired. Very chopped up, no flow to the design. What's with the Churchill and Chart room locations? You have to go through the Brittania Dining room to access the Queens Ball room or go through the Art Gallery up and down stairs to access. Also, the aforementioned non functional Queen's Grill area. The Library boasts 8 thousand books and a room the size of an average family dining room and each passenger is restricted to 2 books at a time with the shelves locked during night hours? That's when most insomniacs need to find a book. We found this very unusual as Oceania ships boast great libraries with a barrista next door. Their libraries are unlocked and open to all cruise passengers 24/7. Finally, what ever you do don't buy the liquor package!!! Very limited pours (50 ml) which makes no sense, as it requires the staff to service you more often. (However, once they see you have a drink sticker on your card, they avoid you like the plague, and you practically have to tackle them to get service). This occurred in every lounge but was particularly acute in the Golden Lion Pub! The wine steward in the Brittania Club restaurant also was put off by our asking for wine refills at dinner, until 3 days before the cruise ended, when he finally increased the pours, which saved him extra trips. (We were not heavy drinkers, drinking no more than 2-3 50 ml pours at dinner) or any other sitting. The package was very restrictive, nothing over $11. If you want to purchase a $20 cocktail, you have to pay $16 (purchase price less 20%), which begs the ? why purchase the liquor package? Also, our traveling companions, (one who drinks and one who cannot drink because of medical reasons), cleared with Cunard corporate that if she brought a Doctor's excuse that he could by the package but she wouldn't have to. We spent the better part of the first afternoon being shuffled between the Purser's office, the G. L Pub and were even sent to the spa, because no one could or would make a decision on allowing our friend to purchase the liquor package alone. Finally, a bartender in the G.L. Pub told us in great whisper (I am not exaggerating) that he would allow it if our non drinking friend would purchase the $30 per day beverage package (water, soft drinks and coffee). You could not purchase wine by the bottle at dinner like on Oceania or HAL only by the 50 ml glass because of the liquor package restriction. The ship was good in the water, you never really felt any motion. However, it felt as if It was designed more for sailors than passengers and the staff was not there to serve you as much as ensure that all rules and regulations would be followed and not be infringed on! Read Less
1 Helpful Vote
Sail Date: June 2019
This is our first cruise with Cunard and it was excellent in most ways. We have sailed with TUI Marella and P&O before and we expected Cunard to to head and shoulders better....it wasn’t though. Now that’s not to say it was ... Read More
This is our first cruise with Cunard and it was excellent in most ways. We have sailed with TUI Marella and P&O before and we expected Cunard to to head and shoulders better....it wasn’t though. Now that’s not to say it was poor, because that’s not true....it was wonderful, but it just says to us that tge other cruise lines are also good. The quality of food and in particular the amount of free-space was welcomed and certainly different to what we found on the rather cramped and poorly organised Azura. The Q.V. is lovely and all staff were helpful, polite and professional. Before going we were concerned that there may be a “class system”....but there certainly wasn’t, we felt very welcomed and the service and food in food in the Lido Restaurant was wonderful.....one very small point, they could do with a few more waiters offering beverages in there. Not everyone wants to dine in tv more formal venues, borne out by the fact that tge Lido Restaurant was always busy, but not cramped....to have an offer of a drink would have been nice. Entertainment was fine, we have seen better productions on TUI and P&O but the shows were fine. The outside acts were fabulous however....We are very confused why we were charged a daily service charge, PLUS, if we had a drink from the bar we had a further service charge added.....it’s like a double insult!.....other than these very small points, it was outstanding and we would recommend to everyone. Read Less
9 Helpful Votes
Sail Date: June 2019
We set off on this cruise in a state of trepidation.....would we manage the formal evenings with two under 30s?, would the food be mediocre? would the service be lacking? Well we were blown away! I wondered if I should write this review as ... Read More
We set off on this cruise in a state of trepidation.....would we manage the formal evenings with two under 30s?, would the food be mediocre? would the service be lacking? Well we were blown away! I wondered if I should write this review as this ship was so amazing that I didnt really want to share! Anyway here we go.... Food in Britannia restaurant was better than Celebrity, ...halibut, turbot, lobster in a week. Lovely Japanese options including an excellent miso soup, Italian pasta we couldn't fault, tea and coffee and home made marshmallows and chocolate creams to finish. Breakfast in Britannia was excellent, go there if you can. Afternoon tea......what can I say...lovely. Lido restaurant was a full step ahead of other cruise lines, you really didn't think you were in "motorway services". Tea and coffee for breakfast served to your table, no battling with teapots etc etc Room steward, excellent nothing too much trouble. Take on a bottle or two, top up at a port call......you need to do this as alcohol is extortionate! So service better than someone like Celebrity. Formal nights were a breeze, do as you will. Just join in, fellow passengers are lovely! Never worry you will find somewhere to sit on this ship wherever you are, seats and beautiful sitting areas a plenty. Don't forget the library, amazing! Any downsides? She can be a little noisy but not enough to spoil your holiday. Please don't tell anyone about this beautiful ship...keep it a secret please? Read Less
2 Helpful Votes
Sail Date: June 2019
We have been on the Queen Victoria before and also the QM. We are regular passengers on other lines. This was the first time we had tried Princess Grill and it was a real treat. We were on board for the ship experience and not the ports. ... Read More
We have been on the Queen Victoria before and also the QM. We are regular passengers on other lines. This was the first time we had tried Princess Grill and it was a real treat. We were on board for the ship experience and not the ports. Priority check in but when waiting at the Mayflower terminal the suite guests were just huddled in a separate area no real advantage. We just sat in the main area as there was more room. We had researched about the Grills experience - strange but the Britannia Restaurant is described as the Britannia Grill? Anyway we knew pretty much what was in store for us. This was a no holds barred cruise so if we wanted it we bought it. First this was a spa package as we did not expect to be able to use the outside pool so we bought this for 2 for 7 days no discounts so this came off our on board credit. I know from experience that drinks prices on board the Queens are about the highest afloat but so to is the quality. So we had decided that we would buy 2 full drinks packs for the full 7 nights this was $69 a day each so $138 so with our exchange rate it was £109 a day so £763 for the week. We were told that we could only buy this on board so we went to the Grills lounge and asked. It would seem that there have been problems with this package as people have not really read the small print. You are limited to the number of alcoholic drinks - 15 each per day. But the soft drinks and mixers are unlimited. Some staff had difficulty understanding what unlimited soft drinks meant! OK so I like a drink and this is for 7 days. I tried my best but I really could not get through 15 alcoholic drinks in one day! We have been on other ships with these packs and we see people simply ordering the bar taking a sip from each and throwing the rest away just because they can. So a limit is sensible if in some cases a bit frustrating. We eventually bought the pack and ordered drinks. At the end of the cruise we worked out that had we paid over the bar it would have cost us over £1660 and I never manager 15 alcoholic drinks in a day and neither did my wife! Food is next and the menus in the Princess Grill are fabulous, service to was the best we have experience so far and we have been in suits in Celebrity ships. We had the same table for all our meals which was fortunate in being next to the window - we were lucky I guess. Drinks before dinner in the Grills lounge where they brought round a selection of 3 hot and cold canapes. Dinner was 7 courses including cheese board and coffee. We ordered wine by the glass from our package and this was perhaps a bit limited. Menus were everything we were expecting - fillet steak every night if you wanted, lobster twice that week. There were specials that you could order at lunch time so they could be ready for you in the evening. We did this once with Duck L'Orange where a whole duck was cooked for us to share - has to be cooked so long and it was fantastic. You can also ask the Maitre'D to do Crepes at the table Weather was not too great but toward the end of the cruise there was a bit of a heat wave. So much so that we were able to dine outside in the Grills terrace. The lunch time menu is a bit smaller but quality was top. Breakfasts were again at our table and usual range with just about everything on call - eggs Benedict, fillet steak and eggs and the ubiquitous English breakfasts. Didn't go much on the entertainment this time. Saw Mick Miller on the second night but after that I we were not really too fussed and went to the commodore club to listen to the lady piano player and singer. Only did afternoon tea once which was in the Princess Grill restaurant. Very goo but too much. We were served tea on the grills terrace in Rotterdam which was also very nice but had to be careful because dinner is just around the corner though you can go in at any time and your table is waiting for you. Tipping is always controversial and Cunard apply a daily charge to your account. Our rate was $13.5 per day. We usually remove one of the daily charges from one of us and then give individually the same amount or indeed usually more to staff who have stood out. I am now not to sure that this achieved what we wished. On the last night I handed out envelopes to both waiters, sommelier and Maitre'd. I also gave cash in dollars to our room steward. We paid out more than if we had had the automatic gratuities but at least I know they actually go to who I wish without interference from Cunard. My wife was therefore startled the following morning to see the waiters and all staff making a big fuss over another table and thanking them for their tips whilst our service was a bit flat. I seem to think that they thought that we had only given them half of what they expected yet we have given them more! This did leave a bit of a sour taste. I will talk a bit about the drinks pack we bought. We worked out roughly how many drinks we were likely to have each day including coffees, water and soft drinks. A large gin and tonic would have cost around $15 which would include the mixer and the 12%service charge. On the pack you could have any drink up to $11 but you were then given the mixer free so to speak and did not have to worry about the service charge. Coffee in the lounge was around $4 so a couple each in the morning after breakfast would soon mount up. We also ordered a bottle of water with nearly all our drinks the pack limited you to small bottles but you could have as many as you liked during the day. There had to be around 10mins between each alcoholic drink order. This was starting to get complicated. As I said I never got through 15 alcoholic drinks in a day though I did try! I could not keep this up for any longer but this was a holiday. Now saving for the next one. Read Less
1 Helpful Vote
Sail Date: June 2019
We have been on all 3 Cunard ships which are all beautiful and very well presented. The staff are second to none and very helpful. We chose this cruise and had booked a year in advance whilst still on board in 2018. It was our ... Read More
We have been on all 3 Cunard ships which are all beautiful and very well presented. The staff are second to none and very helpful. We chose this cruise and had booked a year in advance whilst still on board in 2018. It was our wedding anniversary on the 24th June so we like to go away the same time every year. We don't mind where to as long as it falls on our anniversary date and as long as we are on board a Cunard ship! Our stateroom was serviced twice daily and a turn down service for the evening with chocolates provided, just before bed time (as if we hadn't already eaten enough) and tomorrow's programme of events to browse through and plan tomorrow, before some very much needed zzzzzz's after such a fabulous day/evening. We usually chose a large table of 6 for dinner as we enjoy meeting like minded cruise buddies. Two of our 'tablemates' we'd met on a previous cruise the year before (we had arranged this with them and are certainly now lifelong friends). We met two other guests who were delightful. We all had a lot in common particularly when it comes to cruising! The food was very well presented and tasty. The Lido buffet on board is fabulous. The food is fresh and plentiful in choice. Despite being in the Grills, we still love a wander through and maybe a little nibble here and there ;) The entertainment on board is amazing. I particularly enjoy the Cunard singers and dancers and all the other shows and guests appearances/entertainers. Also during the day on sea days, we love going to the on board speakers insights/enrichment talks. They are very interesting and have met some really lovely speakers from famous sports people to pilots to ex-policemen/detectives. There is always plenty to do around the ship on sea days and of course there's the swimming pools and hot tubs and the gym if you feel you need to burn off a few gained pounds! The service on board from the stateroom steward to the waiters and sommeliers to the cleaning staff and pursers desk are always so helpful and nothing is too much trouble. They are always welcoming and are very polite and say 'good morning' or 'have a good evening'. The shore excursions are varied and interesting. The coaches are clean and comfortable and the guides are very knowledgable. I love the fact that we can book an excursion and know the ship will be waiting for us whether we are late or not. We have travelled with our grown up children who equally love the Cunard ships. We haven't got grandchildren yet but I'm sure they would love it with their very own special area and staff to entertain them on sea days. We will certainly book again soon. We just have to save up the pennies first :) Read Less
9 Helpful Votes
Sail Date: June 2019
We cruise with Cunard most years, but found to our shock that it was ten years since we had been on QM2, so we booked this cruise. Basically it was a cruise made up of bits of other voyages, so did not have quite the same feeling as a ... Read More
We cruise with Cunard most years, but found to our shock that it was ten years since we had been on QM2, so we booked this cruise. Basically it was a cruise made up of bits of other voyages, so did not have quite the same feeling as a cruise where almost everyone embarks and disembarks at the same time and place, and was a bit lacking in things like World Club parties. But we expected this and did not mind. Rather unexpected was the four formal nights. We had forgotten how truly magnificent the ship is, with vastly impressive public rooms and huge expanses of real teak decks. This of course means that distances between venues can be quite great, particularly as our cabin was near the front and our restaurant at the back. This means you walk off more of the food you consume. The ship always seemed restful and tranquil, never crowded, though I believe it was, to all intents and purposes, full Our Q6 cabin was very nice with an expansive balcony and a blissfully comfortable bed. The bathroom unfortunately, though spacious, is poorly arranged. There would be plenty of room for a separate shower, but it doesn't have one, a great shame. Food in the Queens Grill was good with a wide choice, though the coffee was sometimes warm rather than hot. We did not eat anywhere else, prefering to enjoy the restaurant comfort, quality, and excellent service. Indeed the service was a great highlight. Both the restaurant staff and our butler and assistant were thoughtful, courteous, efficient, and kind. We could not have been better looked after. Our sommelier had a great knowledge of wine and great ability to convey his enthusiasms. Embarkation and disembarkation at Southampton were both very smooth, aided by our priority status. We were on the ship at midday and off by 8.20. We called at Hamburg twice, and QM2 always gets a great welcome and sendoff. This time we celebrated fifteen years of the ships association with the port. It is a most attrative city to wonder round. We also visited Gent on a Cunard transfer, and that too is a city worth seeing. While in some ways this cruise was harder work than one on the smaller ships, it was very much an experience, and one I would recommend. Best of all would be an Atlantic crossing on her. Read Less
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