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11 Helpful Votes
Sail Date: October 2018
I was interested in a cruise that either left from New York or came back to that port which meant I would be home in and hour or so. I flew to Montreal and spent the first night and second day onboard, unpacked and being pampered. ... Read More
I was interested in a cruise that either left from New York or came back to that port which meant I would be home in and hour or so. I flew to Montreal and spent the first night and second day onboard, unpacked and being pampered. Crystal met me at the airport and escorted me to a waiting bus. That was a lovely touch since it was raining and the hostess carried the umbrella. The line has buses waiting for all arriving customers throughout the day leaving every half hour for the ship. Your luggage is taken at the airport and to your room within hours while you can start eating and drinking on your ship. My room was quite nice with a more than comfortable bathroom. SInce I had twin sinks, I used one in the AM and one in the PM. There is a tub shower that I really enjoyed, bathing most of the time with the luxurious ETRO products supplied by Crystal. There was more than enough space for all my things and plenty of hangers. I toured the ship and found lots of nooks to hang out in, some of which served coffee and nibbles. There is a lovely library, well stocked and just 3 shops which are open when at sea. There are 4 specialty restaurants including Silk, a wonderful Chinese restaurant that served the best hot and sour soup I've ever tasted and I eat a LOT of Chinese food! You are able to eat in the specialty restaurants 3 times during the cruise and I found Prego, the Italian, to be my favorite. There is also Umi Uma Nobu's Japanese restaurant and a lovely main dining room which serves 2 different menus at each meal. Breakfast is also served in the Market as a buffet. Fun can be had in Churrascaria, a Brazilian style restaurant where you get your salad at the bar and then after sitting down, waiters come around with skewers of meat, chicken, shrimp, pork and the tenderest lamb chops you can find anywhere. Most of the trip was fine with 2 nights of rockin' and rollin' on rough seas but that's to be expected in the north Atlantic. I saved my real raves for the entertainment which was the BEST of any I've ever had on a cruise. From the singers and dancers to the special guest stars, it was First Rate and memorable. Too many to name but needless to say, every night was a joy! Another standout for me was the lectures by General Nick Halley. He was fascinating and informative. Kudos to Crystal on that aspect of the trip. About the leaves, not the greatest but not the fault of the cruise line either. Read Less
4 Helpful Votes
Sail Date: August 2018
Firstly a little bit of background. My wife and I are long time cruisers, mostly on smaller and the R8 ships. Pacific Princess and the unfortunate Adonia have been our regular choice, but in recent years have looked into alternative cruise ... Read More
Firstly a little bit of background. My wife and I are long time cruisers, mostly on smaller and the R8 ships. Pacific Princess and the unfortunate Adonia have been our regular choice, but in recent years have looked into alternative cruise lines. Windstar, Regent and now several Cruises with Oceania. Back to this review. We chose the Crystal Symphony because of the itinerary and to experience another mid sized ship. Whilst the ship is physically large the passenger count is still below 1000, which means alot of public space and larger staterooms. The décor and luxury is immediately apparent but certainly not over the top. The main dinning room Waterside, is reasonably spacious and although open dinning times we never had to wait for a table. The food was always delicious and well presented. My only comment here would be the slightly limited menu. The Market Place at lunch time has the largest and most varied salad bar we have ever encountered. This was always backed up with a large variety of meat and fish. This venu changes to a Brazilian theme in the evening, where again the choice of food is good. Uni Uma is the Japanese fusion restaurant which undoubtedly serves the finest food on the ship. Prego is the Italian speciality dining. The food was good but the whole experience was not any better than some and certainly does not compete with Oceanias version. Entertainment was average and the casino little used. As this itinerary was port intensive, deck game and lecture were not so well attended. I have not touched on the topic of crew and staff, internet, poolside etc but suffice to say they are all in keeping with a Premium targeted cruise ship. Overall impression! A Premium cruise line providing a premium experience. So why only four stars? There is a general lack of Wow factor and generally only doing what one might expect at a level that others have achieved and in some limited areas are doing slightly better. Would we choose Crystal again? Not until all the other options have been tested out Read Less
4 Helpful Votes
Sail Date: August 2018
We have gone on other Crystal cruises before and were anxious to check out the new Seabreeze Penthouses. While they are 50% larger than the standard Veranda Suites, they also cost about 50% more. The Suite was beautiful and the extra ... Read More
We have gone on other Crystal cruises before and were anxious to check out the new Seabreeze Penthouses. While they are 50% larger than the standard Veranda Suites, they also cost about 50% more. The Suite was beautiful and the extra space was fantastic. On the negative, the TV is in an awkward place, the vanity area is very tight and the lifeboat just below our balcony interfered with our view. Also, while some passengers will appreciate having a private butler, we did not see this service as a big plus. Although the refurbishment of the ship had occurred months ago, some elements were still being completed. The WiFi was being worked on and required technicians to go into all staterooms. The in-room movies were limited because they were still loading them into the new system. The food and service in Umi Uma and Prego was wonderful as usual. The service in Waterside was excellent but the menu seemed a bit uninspired. The Mozart Tea still featured waiters in period costumes and a generous selection of treats, but overall it felt less grand than it used to be. Compared to other luxury cruise lines, Crystal is still our favorite and we will be on Serenity later this year after it is refurbished. Read Less
5 Helpful Votes
Sail Date: September 2015
Review of Joie De Canada, September 20-27, 2015, 7 day trip on Crystal Symphony Quick overview of what others might mention elsewhere: Embarkation: Took our luggage, checked our passports, ran us through the security scanners, we ... Read More
Review of Joie De Canada, September 20-27, 2015, 7 day trip on Crystal Symphony Quick overview of what others might mention elsewhere: Embarkation: Took our luggage, checked our passports, ran us through the security scanners, we took the sailaway picture, and then proceeded to the gangway. Promptly ran into people coming off the ship in an area only about 3 feet wide. We had luggage, they didn’t: made for difficult maneuvering. Traffic control could have been better. Went to midship lounge to obtain keycard. Room was ready as advertised promptly at 3 pm. Ports of Call: Awesome weather all 7 days of the cruise. Saguenay River: Lovely view of the Madonna statue. Others said they saw beluga whales (we didn’t see them. It would have been nice if that was announced over the PA). Sept-Iles: A waste of time. The running joke on board was that the best place to visit was the Walmart. Magdalen Islands: Picturesque. Took the Tastes tour: nice enough, although the scallops visit was not working the day we went. Smoked herring part of the tour was interesting. Don’t let anyone tell you that they give you enough for lunch at the different stops (beer, cheese, smoked herring, etc). They don’t. Eat lunch before you go. St Pierre/Miquelon: Picturesque. Check out the walk to the top of the hill (number 8 on the guide to the Fort) to get a great view of the entire area. The walk out to the light house on the promenade is quite interesting but very narrow – have a care. Once at the light house itself, check out the embedded cannon right next to the front step. Quebec: the highlight of the cruise. St Anne’s cathedral and the Montmorency Falls are absolute musts. The funicular is not worth it – take the steps if you are able. Disembarkation: we were travelling by car (8 hours from New Jersey!) so did not have to wait for a group. We got off with our hand luggage, found our color coded luggage easily, were barraged with queries as to whether we needed a porter/help, then made our way back to our car that was parked at the pier. No fuss, no crowds. We were surprised that we did not have to pay parking fees. Don’t know if that is the case world wide, but it was a nice touch here. What was in our room: Deluxe picture window. Have heard many statements that the staterooms are tiny. We did not feel any big difference between this room and others of the same type we have had on HAL/RCCL/Princess/etc. in terms of size. Beautiful room, high tech, ENORMOUS (for a cruise ship) bathroom with 2 sinks and a tub. All very comfortable with a lot of amenities: Lumbar pillows on couch More drawers/shelves than we knew what to do with Adjustable height table Extra lights around the mirror Bottle opener Night light Hooks on wall/closet door Personal reading lights High tech door bell LOTS of hangers (leave yours at home) Charging station for electronics (tablet/mobile phone) Shoe horn Umbrella Clothes brush Hairdryers (2) Qtips Makeup Wipes Kimonos and Robes Slippers Pillow menu Extra blankets Shoe polish Lighted closet Plastic wallets for room key/ship map Beach bag Shampoo/conditioner/soap/body wash/lotion Shower cap Emergency sewing kit Ice bucket, tongs, glasses Refrigerator filled with soft drinks, water, beer Safe Flowers Wear and tear: Very little, which is impressive for her age. 12th floor outside deck covering was somewhat worn, a few spots of rust under the floor above us, the bathroom tiles were getting rubbed in places. Tenders could use a little fixing up. Otherwise, truly spotless and immaculate. What they could do better, in no particular order: Luggage tags are paper chip/chintzy Gangplank angles were sometimes alarming (we are in our 50s and love to hike, so normally have no mobility problems). This seemed to be due to tides. Stateroom temperature control was difficult Daytime activities for sea days were minimal Main Dining Room service was very inconsistent. We had different waiters and tables every night. Some wait staff were absolutely fantastic, others occasionally forgot to bring us requested items (one course went missing, petit fours did not show up another night, crumbs not removed, tea was late) Crystal port support personnel should be familiar with parking/toll procedures Would like to have access to final charges/account online (wifi or TV) rather than getting a printout from the front desk. Would like to have access to downloadable menus from the cruise (wifi) Would like to have access to downloadable activity list from the cruise (wifi) Would like to have carrot/celery sticks at Bistro Would like to see butter mints and breadpudding with vanilla sauce. They do provide candied ginger and hard mints after the meal in the MDR though. Tissues by the bed, not just in the bathroom Had trouble getting time in the bridge rooms as they were nearly always busy this trip. DH and I like to play card/board games (Settlers of Catan, Dominion, etc not Monopoly!) and had trouble finding a large enough table. No Crystal magnets in Apropos for my refrigerator (Ja, I am one of THOSE people) Elemis products were in the public restrooms, Aveda were in our bathrooms. Both were horrible on our skin. Very drying. DH and I were both happy I brought a bar of Dove soap from home. We would like to see Crystal do Bermuda We would have liked a crash course in French (or at least some of the things we might see/hear such as “Sortie” “Ouverte” “Ferme”) on this ship prior to visiting some of the ports. What we liked, in no particular order: The Library. Great selection of CDs, take away puzzles (Sudoku/crossword puzzles) 1 hour free wifi per person per day, accumulatable Our bathroom Minimal public address announcements (no shore excursion, no disembarkation, it was nice and quiet!) THE FOOD: O.M.G. Truly scrumptious, beautifully presented Service everywhere else but the MDR. Please say hello to Tirso for us if you see him. In general, most of the crew couldn’t do enough for you. We felt very pampered. Had a great stewardess too (Hi Jelena!!) The shows. World class. No lines, no crowds, no pushing and shoving, no nickel/diming for everything No kids running wild, no apparent drunks (even with all the accessible alcohol which is included in the price of the cruise), sophisticated ambience Blankets on decks 11 and 12 for chilly weather This trip/ship is best for relaxation. This is not a ship for frenetic activities. If you want that or a hopping night life, use RCCL or Carnival. This is a floating 5 star hotel with awesome food and service, not a destination resort. Average age is about 70, with 1/3 of the passenger population in 50/60 range, 2/3 of population was American, 1/3 Canadian, with some small international smatterings. Most are educated, well travelled, well dressed (more than half of men wore jackets/suits to dinner every night, most women were dressy), well mannered. Would we take this ship/line again?: In an eyeblink, but only for itineraries with minimal sea days. Read Less
Sail Date: June 2014
I had great hopes after reading reviews on this company. what I found is that my husband and I are not a "good fit" for Crystal. On this trip while the passengers were nice we were younger than most of them who had been on ... Read More
I had great hopes after reading reviews on this company. what I found is that my husband and I are not a "good fit" for Crystal. On this trip while the passengers were nice we were younger than most of them who had been on numerous cruises with Crystal some from when Crystal was started. The atmosphere to me is one of a "Country Club" with the majority of the cruisers being well educated repeat cruisers in their 70s who share similar interests etc. Most seem to like the all inclusive plan of cruising. For those of us who use alcohol sparingly this can feel like we are not getting good value for our cruise $. I would prefer to pay for my beverages alcohol and non-alcohol . I found the ship to feel dated, lacking the glamor of newer ships e.g. the carpets were fraying in areas. I was told that the ship will go to dry stock in September in Germany for 21 days. It is easy to navigate being a smaller ship. Our cabin 8135 a balcony at the end of the hall in the stern felt cramped. The furnishings were similar to what I have experienced on Princess. Nothing special. The advantage of our location at the end of the hall was that it was quiet with minimal foot traffic compared to where we usually have our cabin mid-ship. Food was consistently excellent and the service in dining room good. The lido deck does not serve dinner and for me this was a negative as I don't always want to spend the time going to the dining room for dinner. I wish the calorie content with nutritional content of the food for at least a few items would be stated. Knowing the calorie and nutrition content would aid passengers wanting to eat healthy to do so. The trident grill could be crowded at peak times and service could be improved by increasing staffing. Crystal has changed vendors for the stores on symphony so the stores were closed the 1st days at sea for restocking. I found the new vendors to be expensive, clothing jewelry and perfume. I prefer the vendors on Princess which have clothing items that are more reasonable in cost and fit my life style in retirement . I don't buy high end jewelry and my active retirement community does not permit us to wear perfumes to events or while working out in gym. The gym is small and I heard some of passengers complain that there was insufficient room for the stretching classes. My husband commented that the spin bikes were old and he was told the bikes would be replaced in September. Speaking of perfume all the soaps and hand cremes in the bathrooms public and in cabins are highly perfumed. With many people allergic to perfumes, I question why the soap etc need to have these strong odors. The lectures on board are excellent and the quality of the speakers are the best that I have encountered on cruises. I was impressed by the library, selection of books and its lengthy hours. The best on ship library that I have encountered in the 20 years that I have cruised. The entertainment was not to my liking but I heard positive comments from other passengers. The SPA was expensive and I had some complaints which I feel weren't adequately addressed. On the other cruise ships the spa would offer fruit, a pitcher of water with cut up fruit etc. On Symphony I was offered bottled water at the SPA but no flavored water. I wont be using the SPA on board ship on future cruises as I cant justify the pricing compared to what I pay at my local spa for similar services--over 2X. The SPA like the ship felt small & dated with a need for updating. It was not as nice as spas that we have experienced on other ships. Will we cruise Crystal again, not likely as we would like a more informal less "clubby old school" atompshere". We like good food but dont need 1X1 staffing and lengthy time required to eat in the dining room . The excursions were the usual nothing unique or creative. What we did appreciate is that there was someone from Crystal on each excursion to help out. Water on excursions was complimentary--no charge and it was offered when leaving on excursions and on the excursions. We would like a cruise that could offer more opportunities to learn about nature and have the option of a less formal setting for dinner. Some of the passengers that I talked with used room service for dinner while we don't care for room service. So in conclusion, Crystal does have many superior services but for some of us just isnt a "good fit" in meeting out needs but for other cruisers is a "good fit". Read Less
Sail Date: October 2013
My husband and I are fairly new to Crystal having sailed 6 times within the last 2 years. Had I written this review last year, it would have been far different than what I have to say now. I was, and still am a great supporter of the ... Read More
My husband and I are fairly new to Crystal having sailed 6 times within the last 2 years. Had I written this review last year, it would have been far different than what I have to say now. I was, and still am a great supporter of the Crystal experience, but on the last 2 cruises (back to back journey of 24 days), we noticed some real differences. Embarkation: Extremely smooth as always! We arrived late in the afternoon, were greeted by a Crystal representative at the airport and bused to the ship for check in. We like for Crystal to hold our hand, and they have never let us down while arriving in strange airports. Cabin: We don't spend much time in our room, so size wasn't an issue. As you may note, Crystal has no inside cabins.........you get a huge picture window for the lowest category of travel. The room is well appointed, and I love that the bathroom has a tub and shower. I also like the vessel sinks and granite countertops. Avenda products are used and I love that they are readily available, along with 2 sets of robes (a terry cloth one and a lighter cotton one) and the terry slippers are a treat! The down pillows and comforter are superb and I liked that our bed was on the firm side. The new system of setting the make-up button for the room stewardess is really great as we hardly ever saw our stewardess and always came to a cleaned room. Our stewardess Karolina couldn't do enough for us and always kept our room spotless! Service: Can't say enough about the staff members that make sure our trip is enjoyable....we never had to ask for a thing and after just a day, they knew our names and even what we wanted to drink.....from tea to wine to cocktails! Excellent bar tending staff who got used to our little quirks as to how we wanted our drinks served. Even though gratuities are included, we still felt that the wait staff deserved more for their attention to detail........and we noticed many other travelers felt the same and left extra tips for many of the staff. Entertainment: It doesn't get any better than Crystal! The Crystal Band and Singers and Dancers are fabulous and the production shows are awesome. Since the theater is small, you get a very intimate feel. Some of the guest entertainers are a little on the boring side, as their show doesn't have much variety....45 minutes of just singing without a change of routine gets a little boring. Our comedian on the New England trip (I think his name was Jimmy) was absolutely FUNNY without ever being insulting or foul. His ad-lib on one of our ports, Harve Saint Pierre was absolutely hilarious! Lectures: I think that this is one Crystals stronger points as, by in large, the lectures have been well delivered, by people who knew what they were talking about. Our destination lecturer, Ken Reese, gave great background information of the ports we were going to and what we could expect to see and our economist from South Africa presented really informative talks. As for the lectures on the Film and Theater Theme cruise ( the second cruise New York to the Caribbean) the lectures were very weak in content and not very interesting. I'm sure all of these people were very talented, but they really could use some pointers on how to present a coherent, interesting lecture. Dining: What is happening??? This is the highlight of OUR cruising experience as we are "journey" travelers and not "destination" travelers..........we love the ship; however, this time there were a lot of changes. First , for breakfast, the fruit offerings were diverse and exotic, but the Papaya was hard as a rock, as was the melon, the oranges were dry and tough, and the strawberries were quite tasteless. I asked management if they had switched vendors and was told that it was that the fruits are not in season.........well, I live in a little town in Eastern Carolina, and we don't have trouble getting good, fresh, ripe fruit. For breakfast, I got tired of BURNED FRIED EGGS in the Lido, so I asked management to please ask the Omelet chef, to SLOW COOK the eggs or omelet...finally got that right after 4 days!! In the Main Dining Room for dinner, we now have to pay for the caviar! Wouldn't mind it if there was a nominal charge, but $95 a serving was a little steep! In the past, we always got lots of fresh fish and shell fish from the various ports, but this time some of the offerings (Snapper on mashed potatoes) was tough, dry and "fishy". Our Maine lobster was covered with some awful sauce served on some "Mystery Mush". When I asked to order lobster the next night, I was told that they were all eaten and perhaps later in the cruise they would get in some tails (which they did!). On several occasions the shrimp was not cooked (they were served grey, which means that it's not cooked). We saw a real change in the quality of food overall from our 2 voyages this spring on the Serenity. I could go on, but I'm wondering if Crystal is cutting their food budget! Quite frankly, I was not the only person who complained about the food. Ports: I said that we were not destination people, but I found it so strange to see hundreds of travel agents in ever port from New York to Jacksonville (5 ports in all) that were invited to drink and dine. On several occasions we could not access Palm Court because of the special lunches that were set up. All in all, I wonder how much of our food dollar went to those promotions! Disembarkation: Another strong point for Crystal! We were asked to leave early and out flight didn't leave until late afternoon, but Crystal sent us to a Hotel for lunch instead of dumping us at the airport! Really nice! Summary: I'm still passionate about Crystal and we have booked 2 more cruises this next year, but I just hope that Crystal doesn't go the way of other cruise lines, trying to offer a not-so-good experience at a cheaper cost! I would rather pay a little more for a great experience. We also noticed that many cruises are now 7 days with lots of ports .........that means cheaper pricing without amenities like the Grand Buffet and sea time with lectures............Am I seeing the winds of change??????   Read Less
1 Helpful Vote
Sail Date: September 2010
This is a four-cruise-line comparison, following our first cruise on Crystal and, before that, nine cruises on Princess, Holland America and Celebrity. In brief, cost per day on Crystal is a bit more than twice the others. In return you ... Read More
This is a four-cruise-line comparison, following our first cruise on Crystal and, before that, nine cruises on Princess, Holland America and Celebrity. In brief, cost per day on Crystal is a bit more than twice the others. In return you get the best food, no lines anywhere, and a friendlier, more intimate and quieter atmosphere. But that's not the whole story. Crystal's Cruise Critic reviews emphasize the superiority of the service provided on Crystal. Our experience has been that service has been excellent on all our cruises; crystal was excellent but not superior. For example, our two best room stewards were on Princess, as was our best team of waiters; our top bartender and bar waiter were on HAL, and our best deck stewards on Crystal, as was the best afternoon tea service. The best informal lunch service was in Celebrity's Aqua cafe. Overall, on service our experience was: Pick 'em! We have mostly had standard balcony cabins. Our deck 8 cabin on the Crystal Symphony was slightly smaller than comparables on the other lines, and the bathroom quite a bit smaller, though both room and bath were very well laid out and beautifully appointed. Only the Celebrity Infinity's concierge cabin was superior. Princess wastes space with a protrusion in the middle of a bit-larger cabin. Our cabin on HAL's Ryndam was somewhat rundown. Infinity has a beautiful two-deck library and selection of books, with the smaller top-deck library of the Royal Princess coming in at second place in our esteem. The larger Princess ships have an unmatched number of tucked away spaces where you can sit and read or meditate quietly. Celebrity had the most stunning public dEcor, and the sculpture and hanging art was also mesmerizing. Crystal may well come in last on this rather subjective dimension. The food in the Crystal Symphony's dining room was superb night after night—nothing like it elsewhere. As an example of attention to detail: every night there was a different pasta dish available. I ordered it as a secondo preceding the entrEe, and each one was amazing—the best I've every eaten. Comparable things could be said about the rest of the menu (my wife says Crystal has the best pastry at sea). Why go to a specialty restaurant then? Well we did, to Silk Road, their Asian spot, and it too was unbelievably good. Despite all this, we missed the Princess steakhouse and the Infinity's S.S. United States. Crystal has quite a few two-person tables in the dining room, important to us, but the late seating is very late, 8:30. The best bar afloat, in our view, is Crystal's Avenue Saloon. It is an old-time saloon, beautifully paneled and lighted, with fine service, excellent canapEs, perfect Beefeater martini, and a lounge bar pianist who interacts wittily with the patrons and plays and sings well, with moods to fit the ambience. The other ships haven't a single space among them, nor an entertainer, that achieved this overall balance. There is a smoking section in this bar but there was no smoke during the many times we had pre-diner drinks there. I usually allow myself one cigar per cruise, and the Crystal Connoisseur Club's environment and selection of cigars and brandy—and the service—were by far my best experience at sea—two cigars is the Club's rating in my book. The best wine list we found was on Celebrity. It was more comprehensive, leaned toward French wines, but California was well represented. The cellar master's selections were sensitive to the importance of vintage. You did have to go to the specialty restaurant, the S.S. United States, to get most of them, and the main dining room sommelier was incompetent. On HAL's Ryndam the cellar master had a much smaller selection, but it was excellent and provided us with out best wine experience among these ten voyages, including a pair of properly aged bottles of Caymus cab and a tasting of Chateau Yquem. Worth mentioning is Crystal's Vintage Room. It's a small, beautiful room that seats twelve, and serves a seven-course meal complete with wine tasting, usually only once a voyage. We found the food to be excellent, of the level of the main dining room. The wine was however a little disappointing, the head sommelier seeming to be more interested in unusual grapes, vineyard locations and other inputs than in the outputs—how they actually taste. Of the eight or nine wines we sampled none stood out, though of course they were all very drinkable! The great thing about this event was the company, a very compatible, witty, and maybe just a touch edgy crew of Americans and Australians. Four hundred and twenty bucks will get you and your partner this experience. Crystal's passenger profile was distinctive. There were few under fifty, but the over 50's looked to be people who'd taken care of themselves—fit and able to enjoy what the cruise had to offer. The older age of the passengers contributed to the quieter nature of the cruise, as did the absence of the seemingly endless and overly-magnified announcements of the cruise directors on the other ships. On Crystal we were apparently trusted to be able to make our activity choices merely by reading the daily newsletter. Still, the passenger profile combined with the ship's dEcor left a hint of blandness on these cruisers' palates We really missed the Princess atrium, found also on HAL but not on Celebrity and in a truncated form on Crystal. It formed a central place, rather like a small town's plaza from which all the ship's activity seemed to radiate. Acrobats, bars, piano players—something always was going on. Sadly the list apparently no longer includes classical music if our last Princess trip (on the Grand) is representative—unless you count the accordion as a classical instrument. Crystal has a great observation lounge, comparable to HAL's Crows nest, though the one on the Osterdam was pretty seedy. This venue, called the Palm Court, was also the home of the daily afternoon tea, a great and unparalleled experience. Crystal's coffee house serves fine food and is much the largest of its kind, though the appointments are rather cafeteria-bland. Our Crystal cruise was great, but so were all the others. If Crystal's prices were competitive we still would not become Crystal-only cruisers. Should we manage to cruise ten more times, the odds are that we would once again sample the wares of all four of these fine cruise lines. Read Less
Crystal Symphony Ratings
Category Editor Member
Cabins 4.0 4.0
Dining 4.5 4.5
Entertainment 4.5 4.3
Public Rooms 5.0 4.6
Fitness Recreation 4.5 4.0
Family 4.0 4.0
Shore Excursion 4.0 3.8
Enrichment 5.0 4.3
Service 4.0 4.6
Value For Money 4.0 3.9
Rates 4.0 4.1

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