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17 Night Australia & New Zealand Cruise from Bali

17 Night Australia & New Zealand Cruise from Bali

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Silver Muse
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Itinerary

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  • Day 1
    Bali
  • Day 2
    Lombok
  • Day 3
    Cruising
  • Day 4
    Cruising
  • Day 5
    Darwin
  • Day 6
    Cruising
  • Day 7
    Cruising
  • Day 8
    Thursday Island
  • Day 9
    Cruising
  • Day 10
    Cairns
  • Day 11
    Cairns
  • Day 12
    Airlie Beach
  • Day 13
    Cruising
  • Day 14
    Mooloolaba
  • Day 15
    Brisbane
  • Day 16
    Cruising
  • Day 17
    Sydney (Australia)
  • Day 18
    Sydney (Australia)

Silver Muse

Silver Muse - Silversea Cruises

Pros

Ship knows its audience and targets it perfectly with entertainment, suites, cuisine

Cons

Spa and fitness center are small, high upcharge for unappealing thermal suite

Bottom Line

Personalized service, large suites and interesting destinations create luxury experience


Cruise Reviews

Sail Date: August 2019
Chose cruise to see Alaska in luxury with excellent food. We had booked the train from Anchorage to Seward but it was only running to a few miles short of Seward so Silversea decided to transfer everyone by bus whereas we were told ... Read More
Chose cruise to see Alaska in luxury with excellent food. We had booked the train from Anchorage to Seward but it was only running to a few miles short of Seward so Silversea decided to transfer everyone by bus whereas we were told other cruise ships were collecting people by bus from the train. We were reimbursed by Silversea but it just seemed easier for Silversea to move everyone the same way! Embarkation worked well and was very quick but cabins were not available when boarded ship for at least another hour Ship was luxurious but food was disappointing especially in premium La Dame restaurant where our main course was served cold and service was below par. Our 2nd visit to La Terrezza was poor - they had run out of bread, we struggled to be served with water and wine and then main course special which was tuna which was asked to be served rare was totally over cooked (even if asked for well done) and inedible!! By this time we didn’t want the replacement which was offered Silver Note was good and singer was impressive. Shows were adequate but nothing special Management of the Spa was not good and staff were clearly incentivised on a sales commission basis for additional products. Making appointments was a time consuming and a difficult activity, and even with a confirmed appointment in writing that morning when I went for my appointment it was not in the system!!!!!! Also my wife went for a hot stones massage (also confirmed in writing) and the masseur delivered a cheaper massage and when questioned said hot stones was not booked. On completion of massage my wife went to sign bill and was not given the discount for 3 premium treatments because her last treatment wasn’t premium even though it was their error. On complaining to management it was eventually resolved but left a sour taste !! Excursions were good although quite expensive. We enjoyed Mendenhall Hike but not as strenuous as led to believe. Bear watching was good and saw bears catching salmon although guide was iffy. Sea kayak was enjoyable. Based on price of cruise we felt that Silversea should have been better but would go back to Azamara as felt everyone enjoyed themselves more and food in the speciality restaurants much better than Silver Muse. On Azamara Quest the Cruise Director was very proactive and had a great rapport with both the captain and the guests whereas on Silver Muse it all seemed rather muted and staid Read Less
Sail Date: August 2019
A group of 18 friends gathered for an Alaska interior trip followed by the 7 day southbound cruise. The interior part of the trip was an incredible opportunity to see animals up close in a carefully managed national park. As this is a ... Read More
A group of 18 friends gathered for an Alaska interior trip followed by the 7 day southbound cruise. The interior part of the trip was an incredible opportunity to see animals up close in a carefully managed national park. As this is a cruise review, i will focus on the ship portion but highly recommend the pre-cruise adventure. Room: We were in veranda room 908, adjoining with 906. The room was incredible - appointed with luxury linens, toiletries, decor etc. as you might expect The size of the room was great considering 3 ladies were sharing the room. The bedding was firm (i prefer plush) and slightly more narrow than a normal twin. The sofa turned into a twin bed and was made each night by the butler. The walk in closet provided plenty of room for our overpacking and offered 6 drawers and a safe. The long counter in the living area had 3 more drawers so everyone had a place to store things, along with a nightstand with drawer and cubby. The bathroom featured a handheld shower as well as rainfall showerhead. We always had hot water and water pressure. The marble bathroom also included a full sized tub, which we did not use. There were shelves in the bathroom above and below the sink. Our butler kept our Bulgari products well supplied. As shower gel was provided, they also had the "scrubby puffs" for best lather. We were able to put 2 large pieces of luggage under each "twin bed" although luggage racks were also kept under the beds. Our room was quiet and we got our exercise since the activities were usually on the opposite end of the ship. When docking, we did feel and hear the engines but it was not something that bothered us. The butler kept us stocked with champagne and kept the refrigerator full. He kept us supplied with water and even distilled water. The clock in the room was marked as having wireless charging but i did not find that to work with the iphone. I brought a small extension cord with multiple outlets for charging our appliances, apple watches, etc. and would recommend the same if you like to charge everything at once Dining: While we did have grilled lobster and caviar, 3 times, in Atlantide, we really did not enjoy the food nor its timing. Dinner hours began at 7 pm. Breakfast was unavailable after 10 am and Lunch stopped at 2 pm or sooner. Since i have cruised major lines over the years, i noted the missing "all day buffet" from other ships. We had to plan around the hours that the food would be available. This was not a deal breaker but is worth noting if you are not a planner. Food taste was nothing noteworthy as i would have expected but i am a foodie. We enjoyed La Terrazza twice for dinner (and many times for buffet breakfast and buffet lunch which was great) , Indochine was one interesting but not to the taste of our large group. Our waiter suggested serving multiple items family style (and we ordered extra short ribs which were incredible) and this was a great way to try the unusual menu. the Arts Cafe served great capuccino and lattes with little snacks all day. Spanicapolo (sp) had delicious pizza and the Grill served hot lava rocks for you to cook your own steak. We tried that one night in the rain and were surprised by how nice it was but the side items were lacking and got cold while you cooked your steak. Service: The ship has mastered service. The ratio of staff to guest was amazing. My wine glass was never empty, cocktails were always offered and service was prompt. We really enjoyed being taken care up so well. Everyone seems to enjoy the job. Spa: i had two services reserved before boarding and learned about a 3 service package on board. I added acupuncture to my massage and facial and got 3 services for $495. The individual facial and massage were $229 each and included the gratuity although i left extra. They tried to sell me something in every service but i was able to resist. This is my least favorite part of the spa experience. There are no showers that i saw but lockers are provided in a small changing room. We had amazing weather until Sitka and actually did not do our excursion and it was too late to cancel. Lots of end of summer bargains in the shops in ports, especially Ketchikan. The group really enjoyed the excursions with lots of adventures in helicopters, with dog mushers and glacier hikes. There was always plenty to do in port. Onboard, we enjoyed the last show - a Queen tribute and played (free) bingo and trivia in Dolce Vita every day at 4pm. We had great service while playing. Overall: this was my 1st luxury cruise of 15 cruises. I would probably not do it again but will look at upgrading to a suite on the major lines for a similar price. The ship was small and never seemed crowded despite the large group we had. I loved the size of this ship and it is one reason to return to Silversea. I was spoiled by the service but the food just did not wow me. I am happy to answer any questions. Read Less
6 Helpful Votes
Sail Date: August 2019
I travelled with family and they recommended this cruise line having sailed with them before. The ship is smaller than what I have previously cruised on so I was concerned about motion - turned out to be a non-issue (not sure if it was ... Read More
I travelled with family and they recommended this cruise line having sailed with them before. The ship is smaller than what I have previously cruised on so I was concerned about motion - turned out to be a non-issue (not sure if it was just the ship or the calmer waters we sailed mostly in Alaska). We were traveling with my senior citizen mother so the smaller ship was a great size for her to easily navigate. Although the ship was at capacity we never felt crowded, never waited in any line, and service was impeccable. Cabin was spacious (Verandah Suite Deck 8) and we had 3 in the room with no issues. Bathroom was very spacious and the shower was wonderful with great water pressure. Loved the towels and bath amenities. Our butler was excellent, and it was a nice service. We booked tours in all our ports independent of the ship so I cannot comment on this aspect. Entertainment was basic and we did not do much during the day other than bingo while at sea, which was fun. The evening entertainment was just OK. The best show was the tribute to Queen. Casino is small but not overly crowded. One table each for blackjack, poker and roulette and there were some slot machines. The ship was beautiful and well kept, service outstanding as I mentioned. A few blips to be aware of: 1. Embarkation timing could be seriously improved. We arrived in Anchorage the day before the sailing and took the scenic railway to the ship with the cruise line the next day. Our bus to the train did not depart until 1230pm, so the morning was quiet and sort of boring with not much we could do. The train ride was pleasant, scenery was beautiful, but the ride was long and we arrived at the boat close to 6pm. We were on the last car of the train so last to exit and get on board. As soon as we got on board it was muster drill time, we did not even have time to walk around the ship and get acclimated. After muster we had to get ready for dinner and felt very rushed to unpack and get organized. Rather than keep us in Anchorage, it would have been better to have us depart and arrive at the ship an hour or so earlier to allow passengers to get their bearings. I know most passengers arrive on the train so it gives the crew max time to prepare the ship, but there should be a happier medium. 2. Remember to bring converters. The USB ports did not work and there were not enough USA outlets. There were no converters available to us when we asked our butler and we did not read that converters were recommended to bring- our fault for not asking I guess. 3. Restaurants were overall pretty good. Some blips in service and food quality during dinners in both Atlantide and La Terrazza. I thought the food was good but I think I expected better given the luxury level of the line- it was not much better than I have experienced on other 'less luxurious' ships. What was nice - service was outstanding all over the ship, maitre d's addressed you by name within 24 hours of being onboard, staff was friendly everywhere, and the available wine and any beverage you want anytime were certainly nice! So overall we had a wonderful cruise on the Muse and for our Alaska trip but I am not sure I would book again with them at this time. I reserve the right to reconsider my comment though if I cruise again and see significant advantages to Silver Sea. Read Less
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