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10 Night Eastern Mediterranean Cruise from Istanbul

10 Night Eastern Mediterranean Cruise from Istanbul

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Seven Seas Mariner (Photo: Regent)
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Itinerary

  • Day 1
    Istanbul
  • Day 2
    Canakkale
  • Day 3
    Kusadasi
  • Day 4
    Santorini
  • Day 5
    Mediterranean Sea (Cruising)
  • Day 6
    Positano (Amalfi)
  • Day 7
    Rome (Civitavecchia)
  • Day 8
    Florence (Livorno)
  • Day 9
    Monaco (Monte Carlo)
  • Day 10
    Marseille
  • Day 11
    Barcelona

Seven Seas Mariner

Seven Seas Mariner - Regent Seven Seas Cruises

Pros

Cruise fare covers nearly everything: drinks, tips and excellent variety of excursions

Cons

Prices are among the industry's highest, even for entry-level suites

Bottom Line

Inclusive nature and great service means a Mariner cruise is all about relaxing


Cruise Reviews

5 Helpful Votes
Sail Date: July 2019
Recently completed a 7 day Alaske cruise on Regent's Seven Seas Mariner. My wife and I had planned this trip for several years and finally decided to travel this past July (2019). We chose Regent at the suggestion of our Agent. On ... Read More
Recently completed a 7 day Alaske cruise on Regent's Seven Seas Mariner. My wife and I had planned this trip for several years and finally decided to travel this past July (2019). We chose Regent at the suggestion of our Agent. On receipt of their sales brochure we "poured" over the information and decided it was time to "treat" ourselves to a high end cruise. We purchase the cruise for $17,000.00 dollars for a balcony room on the 9th level. NOT A SUITE. We have cruised many times in the past with our children and our friends. We have booked on Royal Caribbean and Carnival ships with travel throughout the Caribbean and Mediterranean Seas. What sold us on the Regent cruise was the "promise" of a "top of the line" all inclusive experience. Boy were we disappointed. As I will enumerate below. 1) The embarkation process in Vancouver was rudimentary at best. We arrived with plenty of time to spare and recieved our documents in a timely fashion. After a very long walk with carry on luggage we boarded the ship to a glass of sparkling wine. 2). Our room was ready to occupy. It was clean with a bowl of "aging" fruit available for consumption. The small refridgerator was stocked with 4 cans of soda pop and one water. I asked the room attendant about wine and spirits availablity (which we thought would in the refridgerator) and was told that individual servings were available through "room service". Who wants to wait 45 minutes for a glass of wine? My wife odered a bottle of wine (California Chardonnay). 25 bucks at Costco and was charge $60.00 on the cruise. Premium Wine and Spirits were to be included onboard as part of the "package". At the lounges we were offerd mixed drinks....mostly of a lower quality range of spirits. You had to request "top shelf" spirits. I'm not a big drinker but for $17,000.00 bucks I would expect top quality. 3) We met our room steward ONCE during the cruise. Never once were we asked if anything additional was needed to improve our cruise experience....BY ANYBODY.... Our friends who stayed down the hall had money stolen from a wallet during the day, they spoke to Guest Relations and recieved an inadequate response. Lesson learned.... lock your stuff in the safe. 3). The ship was in "good condition" and the maintenence crew kept it clean. It was quite clear that the Cruise Ship Operators" poured a great deal of their resources to its upkeep. 4) The entertainment was ok. Some good, some not so good. The Cruise director "Andy" was slightly overbearing constantly trying to "shill" the products both on the ship and at each port. I overheard several guests stating that the shops at the ports paid for this service. If I want to buy something I really don't need a strangers input. 5) There were plenty of "shore excursions" available at no charge, but.....If you wanted to partcipate in "upscale" excursions there was a charge We purchased 4 days of excursions for 2 people at a additional cost of $1900.00. Getting near $20 grand now. 6) The FOOD. Very disappointed. We were ALLOWED to dine at the upscale restaraunt only once during our cruise. We were told at the main reservation desk on deck 5 to inquire daily about cancellations then were told there that we needed to go to the individual resaurants and inquire. How embarassing, that we receievd poor treatment from ALL the maitre d's at the specialty restaurants. We dined a Prime 7 and had a wonderful dinner the crab legs served were what you expect from Alaska. Other than that evening the food and the service was subpar in the main dining room. My wife order lobster one evening and got somthing that resembled several large shrimp. I had Dover sole and had to remove pinbones fron the filets. Being that we were on an Alaskan cruise I would assume that Shrimp, Salmon and Crab Legs would be highlighted. Not on this cruise. The shrimp cocktails contained shrimp that were meally/old and the crab legs when available in the main dining room were that of "Red Lobster" quality. 7) Disembarkation. Now here is where Regent gets 2 stars. Smooth transition. I thought that this process was the only thing that Regent did properly. Probably to get the passengers off the ship and get the next "goats" onboard. All in all, quite a disappointing experience for what was billed as the cruise of a lifetime. Never again with Regent! Read Less
4 Helpful Votes
Sail Date: July 2019
We selected Regent because we have friends who highly recommended Regent as the best in the business. We were a party of 9 on this cruise to Alaska. 1 Grand Suite, 3 Penthouse Suites, and 1 Concierge Suite. The cabins were very nice ... Read More
We selected Regent because we have friends who highly recommended Regent as the best in the business. We were a party of 9 on this cruise to Alaska. 1 Grand Suite, 3 Penthouse Suites, and 1 Concierge Suite. The cabins were very nice although the Grand Suite had A/C problems from the start and took repair on several occasions. This should have been repaired prior to boarding. All other staterooms were in good condition except for a bathroom door that needed repair. Lets talk about water. Yes water. Regent has decided to process their own bottled water with little information as to where the water is coming from other than to say they have a new filtration system. We preferred Evian water which they had but it was like pulling teeth to make sure it would be available. Many times we would wait 5 to 10 minutes for our waiter to locate and provide us our request which is unacceptable. Also our Butler made it clear that it was not readily available. Really, on a 6 star ship Evian is not available. Somehow throughout the cruise we were accommodated. They are pushing their new water claiming that it is more ecological for the environment. I guess Regent no longer recycles? Lets talk about the food. We have been on several other cruise lines some with the same rating as Regent and others with 5.5 Stars and their food is much superior to Regents. We dinned in the Steak house that apparently serves USDA Prime Beef. Trust me this is not Prime Beef unless the new definition is bring a chain saw with you to dinner. The veal is also very tough. There is no question in our minds that NCL is using their standard beef selection from their other lines on Regent. We dined their several times and the beef just does not add up to choice much less Prime. The main dinning room was just ok and most of the food is pre prepared, and when served shows dried out edges on the food, in some cases food was served cold. Breakfast, lacks any special flair and the pancakes on one day were literally inedible and the bacon was full of grease and clumped together. Typical cafeteria style food. Does this sound like a "6" star ship ? Lunch, was ok but again nothing special like other 5.5 and 6 star ships. They also had a grill outside near the pool that had no ventilation and you could eat their but then you needed to wash your clothes and take a shower as you smelled like you had been working as a short order cook. This is not an exaggeration by any means. With the cabin categories we had for the 9 people and Butler service you would think making dinner reservations would be easy. Think again. The ship is well maintained overall and pleasant. The captain did a 5 minute viewing of Hubbard Glacier as he did not plan ahead for the bad (fog) weather and their was a ship right behind ours that was on schedule for their viewing of the glacier. One of the main reasons for the cruise is the Glacier but somehow the Captain missed the memo. We cannot say this was a bad cruise but neither can we say it was a great cruise and by no means a "6" Star cruise. This is the problem when great cruise lines get bought up by larger more generic cruise lines. They try and integrate less with more and end up average. Read Less
1 Helpful Vote
Sail Date: July 2019
Wanted to try a high end cruise to see if Regent was better than my other cruises -- in a word, Regent is far below their competitors. In the past six years I did an Alaska cruise on Celebrity. I had an aft cabin and we had our own ... Read More
Wanted to try a high end cruise to see if Regent was better than my other cruises -- in a word, Regent is far below their competitors. In the past six years I did an Alaska cruise on Celebrity. I had an aft cabin and we had our own restaurant (Blu). All meals were ala carte, served fresh, hot and delicious. The price, as I recall for a 9-night cruise (instead of the 11 on this sailing) was about a third of Regent's price. Then I did two European river cruises on Avalon. Of course there is a much smaller number of guests on a river cruise, but every meal had a half dozen of ala carte meals, paired with very good wine. This brings us to our Regent Mariner experience. First of all, the pros. The ship was exceptionally clean, the staff was very friendly, the cabin was nice, unless you sleep on the left side of the bed like I did. If you get up to use the loo in the middle of the night, always remember that there is a wall facing you about 10 inches from your bed! There is a great Coffee Connection place where they served liquored coffee drinks and snacks, enjoyed that immensely. Now, one of the main things you go on a cruise for is good food, right? Overall, the restaurants were a major disappointment. The two "specialty" restaurants, Prime 7 and Chartreuse, were only made available one time during an 11-day cruise. Big mistake by Regent. We did eat there twice after going to see the concierge but they make you wait until 8:30, much later than we like to dine. Prime 7 was a disappointment. I had their signature dish, the surf and turf. I don't know if the beef was supposed to be prime or not, but it was just OK, certainly not memorable. The lobster was gummy and tasteless. My wife had the Alaskan king crab legs. The portion was generous but the crab was served absolutely lukewarm and had no flavoring at all. When I make crab, I use Zatarain spices so that the seafood has some flavor. Regent's food seemed like they deliberately cook everything to be bland. Of course their customers are mostly old, and it's like they want to avoid upset stomachs. By far one of the MAIN complaints about this cruise was the wine selection that was offered. That night they were serving "Josh" cabernet, which anyone can buy for about $8-$10. For what I paid for this cruise I was expecting $40-$50 type wine. For cocktails, Regent's bars were stocked with high end spirits, but they went EXTREMELY cheap on wine. Given their profit margin on their cruises this was a total disgrace. They claimed that the chef used this "pairing" to complement the food. The only thing that this wine could complement is a cold baloney sandwich. I use better wine than Josh (and the white equivalent they served that night) when I make my homemade spaghetti sauce. I made the waiter get me a French red (medium body) that was only slightly better. Another area where Regent goes wrong is the total lack of ambience is the two specialty restaurants. They are very sterile, and look like a chopped off half ballroom at a Marriott in Tulsa, OK. (Sorry, Tulsa). They have a very good piano player (Nick) who is playing to a mostly empty room on the way to the restaurants. Why don't they pipe in the music to the restaurants? I felt like I was eating at a nursing home, no atmosphere at all and mediocre food. At Chartreuse, the experience was better, the food was prepared better but again the wine selection was less than stellar. We had a great waitress (Zenife --she said call her Jennifer). She had a great personality and was the most outstanding waitperson we had on the cruise. Throughout this cruise, the food was often served lukewarm, and it was this night as well. I never had a hot meal the entire 11 nights, that is simply terrible. Their kitchen to customer wait time is simply too long. There were many times when I saw my food sitting on the service table, getting cold, before the waiter or waitress could get back to the station to serve the dinner. The servers were running around like crazy, so the problem was not them. Management need to put more people in the food preparation/serving process. I hate cold or lukewarm food, and that's all I got. I tried the Italian restaurant one night --this is the buffet converted to and Italian themed restaurant at night. You still have to get your own salad and dessert. The food here was blah and I never went back. That left a LOT of nights dining at the Compass Rose restaurant. The service in this place was wildly inconsistent. Sometimes you would get an attentive, personable waiter who seemed to care about your dinner. Other times not so much. This is an example -- we both ordered coffee after dinner. The waiter brought out TWO bowls of sugar, but no cups or coffee. Ten minutes went by -- I clocked it --- then he brought two cups and saucers. Again, no coffee. Another 10 minutes -- I clocked it-- he finally brought coffee. He apologized and said that the coffee just finished brewing. 20 minutes to get a cup of coffee --- really??? One night in the Compass Rose I had lamb chops with simple mint jelly. The food was again lukewarm and tasteless. When I make lamb at home I used onion and garlic powder, olive oil, and other seasonings. Again, nursing home food. I had a side of Lyonnaise potatoes. This was brought out after the entree and the potatoes were ICE COLD, not even the lukewarm I was used to. Other meals I ate were better (dover sole was tasty). I received a mid-cruise comment card and I shared the opinions I've laid out here. I received calls from several chefs and I explained the complaint about the blandness and temperature of the food. They tripped over themselves apologizing but things never improved. The best thing about Compass Rose was that they made fresh souflees at night. Finally something warm and usually delicious. Went there every night for dessert, no matter where I ate. The Mariner desperately needs another restaurant. On at least one of their sister ships they have a Pan-Asian restaurant. They just renovated the Mariner about a year and a half ago and why they didn't put another restaurant in, I'll never know. The worst thing is that they are going to use the Mariner for a half-year sailing next year. If you made me eat the food I had for that long, I would go insane. I am somewhat of a foodie, and this was the worst overall food experience I've ever had on a cruise. Add the terrible wine, and I felt that the value of this cruise was horribly, negatively skewed. Entertainment --- Sort of typical. They had a 12 person group of singers or dancers, backed by a house band. The band was good, and after they show they played at the Horizon lounge. Good listening and dancing music. The 12 person group was so-so... lots of energy but short on talent. A dark haired woman could really sing, but the rest were just ok. The first night they did a tribute to the Rat Pack, which is my kind of music. They just didn't have the voices or talent to pull it off. One of the lead male singers was singing the famous Sinatra song "One for my Baby". I literally could hear Frank turning over in his grave (just kidding, I think). There was a good female entertainer who did 2 shows and a comedian was pretty good. The rest was blah. The cruise seemed to be sort of disorganized in some spots. On the day we went to the glacier, it was midday. Everyone was out to look at the glacier and the viewing ended at about 2 p.m. when most restaurants (Compass Rose) closed, except for the buffet. Everyone went up there and unfortunately they ran out of food. It took 45 minutes to get a hamburger made. On that day, why not keep the other restaurants open later. Just poor basic management. Another warning -- there is a little sitting area around where the grill is located. The smell and smoke in that enclosed area seemed toxic to me --- couldn't wait to get out of there. There are so many suggestions where sound management principles could improve the customer experience. Again, this is not a 3 day Carnival cruise. Regent should be ashamed. Better yet, hire me as a management consultant! By far the biggest complaint I have (besides everything mentioned here) is their utter disregard for their customers in it's refund policy on unused shipboard credits. The main reason I went on this cruise was to go on the glacier hike. I had a total on $1400 in shipboard credits. Apparently $1000 was "nonrefundable" credit and the rest was cash. The glacier hike was $806 for both go us. We get to the pier and they tell us that the tour was canceled due to poor visibility. I was totally bummed but understand that they can't control the weather. I called reception and was told that I had to use the non-refundable credits onboard. We had a slip in the room that said we had these credits and that the could be used "for cash advances or casino credits". I tried to get them to refund the money back to my credit card and they said it had to be spent on the ship. Furthermore they would NOT let us use it in the casino, despite what their card indicated. I was absolutely livid. It was too late in the trip to use it for any other decent paid exclusion. We wound up spending almost $700 for a cheap watch and some wildly overpriced costume jewelry. My wife asked of the earrings were silver, and was told they were. She is allergic to any other metal. They apparently were made of some other cheap alloy, and now she can't wear them. Another lie from Regent. They should have willingly paid back the unused credit in cash, as their own card states. Terrible management. As I said in the beginning my expectations were very high due to the high price I paid for this cruise. Regent simply did not deliver and if you are reading this before you book, just don't spend the extra money to travel on this cruise line. It isn't worth it. They have lost a customer for life. Read Less
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