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7 Night Caribbean Cruise from Martinique

7 Night Caribbean Cruise from Martinique

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MSC Splendida
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Itinerary

  • Day 1
    Martinique
  • Day 2
    Guadeloupe
  • Day 3
    St. Lucia
  • Day 4
    Barbados
  • Day 5
    Port of Spain (Trinidad)
  • Day 6
    Grenada
  • Day 7
    St. Vincent
  • Day 8
    Martinique

MSC Splendida

MSC Splendida - MSC Cruises

Pros

A cosmopolitan, fun-loving cruise ship for all ages

Cons

Lack of speciality dining

Bottom line

Great onboard facilities and a good choice for budget-conscious cruisers


Cruise Reviews

Sail Date: March 2019
I chose this ship because of the price to go to Dubai. I was very disappointed the ship is huge but not as elegant as I thought for it size. The room was spacious but the toilet overran, shampoo container leaked into the shower, the ... Read More
I chose this ship because of the price to go to Dubai. I was very disappointed the ship is huge but not as elegant as I thought for it size. The room was spacious but the toilet overran, shampoo container leaked into the shower, the mini refrigerator was not working they replaced it with a new one. The lighting in the room was inconsistent one very dim and one very bright. The food was always cold, nothing to drink after breakfast unless you bought the drink package. Staff stole water charging it to my drink package. My photos look better on my cell phone than the non lighting pictures I paid for with my photo package. Deck entertainment was very dead and dry. The only 5 star review belongs to our cabin steward (Chitla) and the amazing MSC theatre performances. I wish I could cancel my upcoming cruise with MSC. Read Less
2 Helpful Votes
Sail Date: March 2019
Let me start by saying i try to find the positive in everything. We chose this cruise (despite some negative reviews) because it had the itinerary we wanted on the dates we needed. That said, here is why I won’t be going on msc ... Read More
Let me start by saying i try to find the positive in everything. We chose this cruise (despite some negative reviews) because it had the itinerary we wanted on the dates we needed. That said, here is why I won’t be going on msc again: First Clue should have been the reservations process. Had to do over the phone because for some reason the new EU privacy laws meant I couldn’t do it online (made no sense to me either). We wanted the package that included drinks but that only came with certain cabins and we needed two adjacent cabins which were no longer available in this category (don’t ask me why they link packages to cabins). Went with two cabins that I was told were connected. They made me reserve with one adult and one teenager in each room but assured me once I got on board this could be fixed. The itinerary was very confusing - it did not include embarkation and disembarkation times. After 3 calls (some of which I had to wait on hold 20 minutes for and don’t even bother clicking that “call me” button on the website) I think I figured out I had to be off the ship by 1 am on the last day (Saturday early am) Time for embarkation - at check in I ask about switching cabins adults in one teenagers in another. Was told just switch room keys. When I asked if I could buy wine using my 14 year olds ID card was told to see the reception on board. 20 minutes in line there - no can’t be done, it is a safety issue (oh and by the way we had visited the cabins which were definitely not connecting). Asked to see a manger, after more wait was told the person on the phone was wrong and it would be investigated (and call recordings listened to) and the hotel manager would get back to me (one guess on if that ever happened). The feeling I got was clearly he could care less about my situation and only cared about if he needed to get a call center operator fired. Now onboard... Water package - don’t actually care about bottled water, am fine with tap but it was what was included in our “package” but only at the main restaurant at dinner not when you pay extra to go to specialty restaurants? Again, I am fine with tap so had them bring me that at our first specialty restaurant (“Hot Pot”) but when we went to Butchers Cut we were told that tap was not available? Seriously? Back to the Hot Pot - it was actually a kind of creepy experience. We were the only ones in the restaurant (9pm - prime eating time on the European ship) and the waiters stood over our shoulder even after we told them we needed some time to look over the menu. Then they brought some of the appetizers and the food that was supposed to be cooked for the main (at the same time) and left with no instructions. Eventually they came back - we asked about the main (and were told to wait) and again about the missing appetizer. Finally it came out that the waiter cooked our food and eventually the missing appetizer was brought. Found it strange no dessert was offered. Teen club - another fail. Except for one day when it had a few extra hours it only opened from 8-12pm and with no programming of any kind. The only thing in the teen club was video games you had to pay extra for and one foosball table you could play with when the counselor was there. No wonder even though many teens were on board it was not a gathering spot. The lack of programming was especially problematic since maybe only 5% of the people on board were native English speakers with numerous other languages on board. Without a dance party or charades game to come to why come hang out with people you can’t easily converse with? Drink packages... we had coupons for alcoholic drinks. I completely get that these are usually restricted to “house “ wines. What I don’t get is why on a European cruise ship there is no training about wine. I would specifically ask for a Chardonnay and can’t count the number of times they pulled out a white blend. Some bars had the “Woodbridge” Chardonnay that was included, most did not. Even more fun were the bars that had it but insisted it was a “premium” wine and so not included. The logic is not based on price either. 8 Euro margarita? Included. 6 Euro glass of wine - not included. Food - not terrible but not good. The only variety on the breakfast buffet was what types of bread and fruit were put out. The lunch buffet area was huge but illogically laid out. If you really wanted to see all the options you had to look at all the stations even though some stations were 90% the same as others. The ship - the spaces were overall nice. The fitness center strangely only had one elliptical machine that always had a wait. There were ~8 treadmills but usually two were out of service so that was challenging durinig busy times. Back to that disembarkation question? The day before what we thought was the last full day of the cruise we get luggage tags that indicate we are supposed to disembark at 9am on Saturday (not 1 am). Of course by this point, hotel arrangements have already been made. When we indicate we intend to disembark at 11:30pm we are told that is not possible and we have to wait until after midnight. Why does the cruise line not know their own cruises?! The pluses? We had a truly wonderful waiter in the main dining room. The parties in the aft lounge were generally entertaining. The itinerary was what we wanted. Read Less
1 Helpful Vote
Sail Date: March 2019
I read lots of reviews when deciding on booking this and lots worried me so I was very nervous of how much we would enjoy it...so my review below I hope will help answer the initial questions I had, without duplicating all the other ... Read More
I read lots of reviews when deciding on booking this and lots worried me so I was very nervous of how much we would enjoy it...so my review below I hope will help answer the initial questions I had, without duplicating all the other reviews you will read .....im not a complete novice as have done Cunard Queen Victoria cruises before. Embarkation was excellent...slick, friendly welcoming and efficient....I read lots of reviews about peoples packages not being correct...I didn't hear any guests complain and when we arrived our cruise card was ready at checkin desk, with all trips credited, wifi package code , dining and drinks package all tabled...all worked fine immediately so no arguments on entitlement . The food was excellent....in the self service restaurant there was always plenty of choice and it was hot. It varied a lot in the choices . We had "my choice dining" in main restaurant which was lovely as we were not bound by a set table time..I would recommend this, as you get complete flexibility depending on your days activities.But if not 6.30 or 9pm sitting seemed to be well organised. Food and service were good...if you wanted more they happily offered another course or an extra sweet etc.Breakfast service was good with excellent choices and fruit you could take with you for snacks...there are also areas like an Italian patio area that did wonderfull cake selections in the afternoon..all included. Drinks packages are confusing to understand but staff on first day were helpful in explaining (although they will try and upgrade you..more about this on why I only gave 4 stars further down)...we had the basic package and we had plenty of draft beer, choice of red, white, rose and prossecco, unlimited speciality tea and coffees and even some of the basic milk shakes etc were included ,so for us who had a few pre dinner drinks, wine with dinner most evenings and also had several coffees as well as a beer or two by the pool etc during the day it was well worth it...it also included bottled water...this is a must if you go when its hot or on trips etc as water isn't cheap outside of packages or locally and given if you book before you go you get upto 20% off and don't pay any service charge....we felt it was good value....and you had peace of mind no big bill to challenge at the end. Guest services always had huge queues....ive seen it on all cruises so I especially liked MSC has installed some mini account registration stations...like an iPad where you can register you cruise card, set a limit for any charges on your credit card, link people in your party etc etc...this saved loads of time not queuing after checkin and also made check out easy too. Dress code varies....so simply its seems what you like goes...there are gala dinners so dress up and party away...but if you want to wear smart Casual to dinner that too was acceptable...most ladies wore a cocktail dress and men smart casual and a suit on gala night...this pleased my hubby as he didn't want to wear a shirt and tie every night like on Cunard. Staff I found spoke multiple languages and were always very happy to help ..guests varied from German, American, Italian ,French and English so I found a real cultural mix which I loved...yes announcements on the Tannoy can seem a little long as they do them in several languages but I didn't find it annoying at all....as it only happens once or twice a day. Theatre evening shows are mainly dance routines so that the language barrier doesn't impact enjoyment...its only 30-40 mins and after dinner, with a nice cocktail its a lovley way to unwind...all included. If you prefer to party there are lots of things every night in Jazz Bar, AFT bar etc to suit all tastes from Abba and 70s nights, Jazz to classical singing. Excursions are a personnel choice but we loved the variety..from coach tours sight seeing to mountain bike excursions.....booking via MSC does have advantages as if there are delays due to weather..or in our case a medical emergency meant the ship had to turn around overnight for someone, so that meant we were a few hours late for the next destination...excursions are reorganised and times amended ..if you have booked yourself independently then you will need to reorganise or possibly loose some time...but id say some are over priced so make sure you read the fine detail of what the trips includes...for example we thought we were having afternoon tea in the Ethiad tower.....it turned out to be a 30 min viewing platform with a small slice of cake and small china cup of tea....so expensive for what it was! All the destinations on our trip had "hop on hop of buses" right at the port entrance/docking point easily booked direct and seemed good value, so if your on a budget or want to have more freedom then this is a great way to explore the cities. So overall we loved it and are planning next years trip on the same ship as there was so much to do ,it was very clean as well as noise levels good in the rooms etc...so why 4 stars and not 5......I thought having spent quite a lot on a balcony package, with drinks, spa and excursions etc MSC should not be hard selling...when you arrive to check in you almost have to fend off the mass of sales teams , pitching from the excursion desk, spa treatment, drinks packages etc ....when you are tired after a 10 -12 hour journey then this I felt was unnecessary...then on board for the first 2 days sitting in a bar for instance you were constantly asked if you wanted to upgrade your drinks package or try and sell you a meal deal for the more expensive Butchers cut restaurant...but the final straw for me was the SPA girls....constantly asking if I wanted a massage at "very good price" , and asking why didn't I want to buy products all at discounted prices etc..I had a spa package included for unlimited sauna etc so everyday I had to pass this line of ladies trying to sell me stuff.....after day 3 I did speak to the manager to ask them to stop which they did but to me you should not encounter such hard sales....this I have not experienced on Cunard...hence my 4 star not 5. 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