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7 Night Europe Cruise from Budapest

7 Night Europe Cruise from Budapest

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Viking Var
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Itinerary

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  • Day 1
    Budapest
  • Day 2
    Budapest
  • Day 3
    Vienna
  • Day 4
    Durnstein (Krems)
  • Day 5
    Passau
  • Day 6
    Regensburg
  • Day 7
    Nuremberg
  • Day 8
    Nuremberg

Viking Var

Viking Var - Viking River Cruises

Pros

Comfortable, well-equipped ship with a design that takes advantage of scenery

Cons

Short visits in some ports, no pool or bikes

Bottom Line

Viking is a pro on European rivers and provides a pleasant experience for all passengers.


Cruise Reviews

3 Helpful Votes
Sail Date: June 2019
We had been planning for our Romantic Danube cruise on the Viking Var for over a year. Eight of us were traveling together to celebrate our 30th wedding anniversary. We have never spent this much money on a vacation ($12,000) before and we ... Read More
We had been planning for our Romantic Danube cruise on the Viking Var for over a year. Eight of us were traveling together to celebrate our 30th wedding anniversary. We have never spent this much money on a vacation ($12,000) before and we were so excited to cruise from Budapest to Nuremburg. The first four days of our trip was a dream. The crew on the Var was fabulous and we could not have been happier. On the 4th day, rumors started circulating around the ship that we were going to have to change ships. We understood from our contract with Viking that river levels or other issues could cause a change in itinerary, but how Viking handled the change is completely unacceptable. Viking has known a lock on the Danube between Regensburg and Nuremburg was broken since a Viking ship broke it on June 5th. We did not sail until June 28th, Viking knew about this itinerary change and did not notify its customers. We were told the night before a ship change that we had to have all our things packed and outside our cabin doors by 8:15 am to be transferred to a new ship. Here’s where it got worse: 1) We were bussed (1.5 hours) to Passau, Germany for that day’s tour and then bussed for 4 hours to Roth, Germany where our new ship, the Viking Tor, was docked in a dirty industrial canal. 2) When we boarded our new ship after four hours on a bus, not a single crew member apologized, a drink wasn’t offered…nothing. 3) At that night’s port talk, we were told that if we wanted to go to Regensburg, we would have to be bussed 1.5 hours each way for a two-hour city tour. We declined to take that tour and found our own way to the Roth train station and made our way to Nuremburg on our own and at our own expense. We were only 30 minutes from Nuremberg and the Viking crew would not help us arrange something different than what they had planned. 4) We then sat in Roth, in a dirty industrial canal for two days. 5) We sailed to another industrial canal in Nuremburg and disembarked the next day. Upon arriving home, I contacted Viking Customer Service to provide feedback and to ask for compensation for spending a third of our “Romantic Danube” cruise on dirty canals. I was told by the Agent for Viking that Viking Executives were reviewing compensation for all of the passengers. He told me that after I received that communication if I was not happy, I should call him back. About two hours later, I received an email from Viking offering us each a $250 voucher for another cruise. That is roughly 4% of the cost of our trip when we spent almost a third of our trip either on a bus or a dirty canal. What an insult from Viking. All of Viking’s advertising touts their world class service…that’s all true when everything is going fine, but when issues arise, Viking takes no responsibility or accountability with their customers. When I called the Agent back, he confirmed that $250 was the offer and that it was “more than generous”. He also explained to me how itinerary changes are made by Viking and that the experience I explained to him was not what had happened. He offered me $500 each for an ocean cruise, “but, that is the best I can do and we are at an impasse.” He was nice in our first call and very rude in our second. Here’s the truth: 1) Viking knew about the lock before we boarded our ship. They chose not to disclose it. Other river cruise companies did and one cruise line even put their passengers up in a 5 star hotel rather than make them spend days on a dirty canal. 2) Viking gave us 10 hours’ notice of the change. No one ever apologized. If they would have offered everyone a free drink in the bar that night after a 4 hour bus ride, that would have gone a long way. 3) We spent one-third of our vacation in a dirty canal and Viking could care less. I will never take a Viking cruise again, I will never recommend Viking, I will proactively tell my friends and family to never take a Viking cruise and I will use all social media and cruise review sites I can to tell my story. What a truly disappointing experience. Viking is dishonest and does not care about its customers…plain and simple. Read Less
1 Helpful Vote
Sail Date: June 2019
We had done the Rhine and couldn't wait to go again. I can't believe this is even the same cruise line. The crew was very standoff-ish. But, we made nice friends and the first few days were decent. Then, at Gottwieg Abby, we ... Read More
We had done the Rhine and couldn't wait to go again. I can't believe this is even the same cruise line. The crew was very standoff-ish. But, we made nice friends and the first few days were decent. Then, at Gottwieg Abby, we were informed that due to a broken lock, we would have to do a boat swap with Tor that night. We'd pack, they would transfer our luggage to another boat while we were touring, we'd return to the new boat and be on our way. What happened is that they stuck us on a 6-hour bus ride and delivered us to Tor - parked in an industrial waste site, complete with rumbling dump trucks and trash. There we stayed for 3 days! We found out it had already been there for 3 days prior! Most of our tours were canceled for two days. If we wanted to do anything we had to be up at 5:30 AM and on a bus for a 2-3 hour bus ride to a faraway city....where we would get to spend a whole hour touring! We finally mutinied and told them we were staying till 4 and they had better come and get us. They did...but at 5:45! Yet, we met other Viking passengers who had boat-swapped with little disruption. We understood the lock issue... until they tied us up for 3 days! No explanation. Calls to Viking upon return home were met with the rudest, nastiest treatment imaginable. "What do you want, lady?" I paid $10,000 for half a cruise. I would expect decent compensation. Nope, they acted as if we should have been grateful that they said, 'sorry.' Our Rhine had lectures and classes...this one had nothing! Read Less
Sail Date: June 2019
This was my first trip to Europe. I'm so happy I decided to do the river cruise, to work into my vacation slowly. My husband passed away 6 years ago at the time of my vacation. I needed to get away. I know he would have enjoyed ... Read More
This was my first trip to Europe. I'm so happy I decided to do the river cruise, to work into my vacation slowly. My husband passed away 6 years ago at the time of my vacation. I needed to get away. I know he would have enjoyed himself. Since this was first trip alone I was concerned about the flights. Working with my travel agent and she with Viking everything was excellent. We were welcomed in Budapest by the Viking representative. From that point on Viking handled our luggage , carry- on and we boarded their beautiful busses. Very comfortable. Arriving at the dock to board the boat, we were welcomed by the crew. The boat was very impressive immaculate! If you needed assistance walking onto the boat the staff was right there. From that point on I knew this was going to a fabulous trip. When we arrived to our cabin, our luggage was already there. I would recommend the French balcony. The cabin was accommodating for 2 people. Great shower's and their bath line is devine.! As far as the dining goes, OMG! So much to choose from. All meal were fabulous but dinner was the greatest You had a choice of 2 types on the menu. Entrée from the country we where in or if you prefer something else, on the menu it was available at no extra cost. Oh I almost forgot this! Wine is served with both lunch and dinner. The staff was amazing. Fore instance the Waite staff, they remembered how I like my mooring coffee. I would sit down for breakfast and my coffee was there just the way I liked it! George was our cruise director. He was outstanding. We were dancing, singing and having a great time. If you wanted to just sit back and relax there are plenty of areas on the boat to do just that. There is a coffee station 24/7, a library, and a consigliere at the front desk at all times. If I remember correctly the general manager, Harry, (?) not sure of his title and his staff kept the ship immaculate. It was great to see how everyone worked together to make our trip a pleasant experience. Departing the boat for our shore excursions were well organized. There were headsets in our cabin that you brought with you to hear the tour guide, telling us the points of interest. Upon return you put the headset back in the charger for the next day. This past April a group of us took the ocean cruise to Greece, the Viking Juniper, beautiful ship. We toured Greece, then up the Adriatic Sea Coast to Croaita then our final stop was in Venice. My birthday happened to fall when I was in Venice. I must say to the Viking Juniper staff, "Thank You." Most memorable!! In August of 2020 I will be taking an ocean cruise to Alaska. Looking forward to that trip. Viking of Course!! Thank You for the wonderul experience of travling. When someone will ask me what cruise ine I would recommend, I will only say "Viking." Read Less
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