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14 Night Europe Cruise from Budapest

14 Night Europe Cruise from Budapest

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Viking Embla
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Itinerary

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  • Day 1
    Budapest
  • Day 2
    Budapest
  • Day 3
    Vienna
  • Day 4
    Vienna
  • Day 5
    Emmersdorf
  • Day 6
    Passau
  • Day 7
    Regensburg
  • Day 8
    Nuremberg
  • Day 9
    Bamberg
  • Day 10
    Wurzburg
  • Day 11
    Wertheim
  • Day 12
    Koblenz
  • Day 13
    Cologne
  • Day 14
    Kinderdijk
  • Day 15
    Amsterdam

Viking Embla

Viking Embla - Viking River Cruises

One of the line's newest Longship-class boats

Free shipwide wireless Internet

Try your hand at cuckoo clock-making, wooden shoe-carving or glassblowing


Cruise Reviews

4 Helpful Votes
Sail Date: July 2019
We paid for our cruise with all the expectations of neophyte river cruisers and are crushed that our river cruise of a lifetime ended up being a horrible bus ride through Eastern Europe. Due to mechanical malfunctions on the Viking ... Read More
We paid for our cruise with all the expectations of neophyte river cruisers and are crushed that our river cruise of a lifetime ended up being a horrible bus ride through Eastern Europe. Due to mechanical malfunctions on the Viking Embla our tour was unable to hold to schedule resulting in canceled excursions, creative docking at unknown sites (we even had to break through a factory fence at one point in order to re-board our ship) closed locks, restricted use of the sun deck, after dark "scenic cruising", and days of sailing without stopping for excursions in order to "get back on schedule". We thought the staff was superb, they tried valiently to make us happy and service was impeccable, however after day 10 or 12 I began to think I was suffering from 'Stockholm Syndrome'. Our on board program director explained daily what was going to happen the next day, because of where the ship was in relation to where it should have been this excursion or that excursion was cancelled but we are offering a substitute or we could "stay on board with us..lunch will be at 12:0 in the in dining room...etc. " After several of these substituted excursions many of us stopped going as the excursions involved hours of bus rides each way. We wanted our cruise, not a bus ride. Viking is not making a significant compensation offer to us, in fact their offer shows little respect or understanding of our ruined trip. They seem not to care about customer satisfaction. We want our money back, Viking should have given us a full refund and canceled the cruise rather than take all of us down the river to the bus embarkation points. Viking knew before we boarded that the Embla could not deliver the cruise as promised. The schedule disruption was not due to river depth rather it was the Embla's malfunctioning engine and Viking's money grubbing refusal to cancel the cruise and refund our tickets. Read Less
3 Helpful Votes
Sail Date: July 2019
This is was our first river cruise. We are seasoned ocean cruise travelers. This cruise started with a delay in boarding the ship of one day due to maintenance problems on the previous cruise. We only had one day that we went to a port and ... Read More
This is was our first river cruise. We are seasoned ocean cruise travelers. This cruise started with a delay in boarding the ship of one day due to maintenance problems on the previous cruise. We only had one day that we went to a port and got off the ship and toured the venue. That was on day 12 when we visited Cologne Germany. All the other days we spent more time on buses than at the scheduled venue. We had an additional day when the ship was put in dry dock. Thus we were now 2 days behind. In order to make up time scheduled venues were skipped. The crew and staff were excellent, but the cruise was very bad. One of the highlights of the cruise is to cruise the Rhine and see all the mid evil castles. When we got to that point on the cruise it was 8:30 at night and dark! No castles I was notified via “form” letter 4 days after returning off the cruise that Viking was sorry and that they would give us 25% off our next cruise. Who would ever go on another cruise and get this type of cruise. Viking must think I am stupid. To spend $14,000.00 for this and get no compensation is totally wrong. Viking should be ashamed. Read Less
5 Helpful Votes
Sail Date: July 2019
Viking River Cruise on “Embla:” Bucharest to Budapest w/ 3-nt Prague Add-On Overall: Terrible experience with Viking aboard their boat Embla due to major maintenance issues known to them before our cruise started. Half speed at ... Read More
Viking River Cruise on “Embla:” Bucharest to Budapest w/ 3-nt Prague Add-On Overall: Terrible experience with Viking aboard their boat Embla due to major maintenance issues known to them before our cruise started. Half speed at best; little to no air-conditioning with room temperatures ranging from the high 70s into the 90s. The dining room felt even hotter with everyone assembled. This was a boat maintenance issue, NOT a river problem. We did not have a river cruise; the boat stayed in Russe, Bulgaria for 3 days. Then we were on buses for the rest of the trip. No choice/options as to what we ate. Viking gave minimal refund and never answered my emails to Customer Relations and several senior management personnel. Specifics: Immediately after boarding we were informed that: • The boat would be going slower than normal because the river level was low and that caused the water to be warmer which had a negative effect on engine cooling. A crew member later told us that the boat had previously hit a submerged object and had to travel slow coming to Bucharest because of propulsion problems. We saw other longboats passing us (on the one day we “cruised” from Russe to Lom); the “warm” water did not affect them! We also saw tugboats pushing loaded barges which rode much lower in the river than our boat. – We were misled from beginning!! Viking was aware of problems with Embla before we even boarded. Viking could/should have told us in Bucharest that the ship could only sail at half speed and that we would not be able to make our ports on time. They could have offered to cancel our cruise, receive a full refund for the cruise and Prague portion, and given us one more night in a hotel in Bucharest to make travel arrangements. Instead, Viking elected to hide the problem and have us board a ship that could only travel at a very slow speed with 50% a/c capacity, and sent us to spend 3 days in the small town of Russe. • We should not open our balcony doors, especially during the evening & night, as the mosquitos were very bad. This was also the case on the open upper deck. Thus, outside air was not a solution for the 80-90 degree (F) temperatures in our staterooms. The first day in Russe we elected to stay on the boat and not walk into town. We went to the dining room for lunch and were told lunch would only be available in the small eating area in front of the lounge. This “meal” consisted of a buffet of soup, cocktail sandwiches, and Bulgarian meatloaf; not exactly what you expect on a cruise. The next day we were told that we could stay on the boat, but there would be no a/c for several hours. We opted to go on a 3-hr tour of the old and new city squares of Russe. Once on the tour we were told that we would be eating lunch in Russe after the tour. Following lunch, we were informed that we must not return to the boat. We would tour 3 museums, attend a piano recital (at least it was in an air-conditioned room) and then have dinner at the same restaurant where we had lunch. At both lunch and dinner we were given what they wanted us to eat; no menu to select from. Again, not what one expects when traveling on a cruise. The boat set sail from Russe after midnight that night. The next day (Saturday, 27 July) we cruised at a very slow speed all day. This is the day we were supposed to be “scenic cruising past the Iron Gates.” That is one of the reasons we selected this Viking itinerary; we wanted to see the Iron Gates – this did not happen! We had lunch and dinner in the dining room. There was no ice cream available for dessert at dinner; the chef said the freezer was turned off. We were told before dinner that we would be getting off the boat the next morning in Lom. We were told that we would be driven by buses to Belgrade and then to Budapest. Keep in mind, temperature in the staterooms was 80-90 defrees (F). The rest of the boat (lounge, dining room, etc.) was even hotter. Sun, 28 July: After sailing over 36 hours and not even getting to Viden, we boarded buses in Lom and less than 3 hours later stopped for lunch with a distant view of the Belogradchik Rocks. That’s as close as we got to them and the Fortress (tours touted in the Viking literature). The lunch was a small buffet, no “ordering from a menu.” After a 12-hour day on a bus we arrived at the hotel in Belgrade. We had dinner around 9pm (more than 9 hours after we had lunch). Mon, 29 July: Spent the day in Belgrade. Had lunch in Old Town and dinner at the hotel. Again, we did not get to order from a menu. Tues, 30 July: Departed Belgrade via bus. Had noticed on the internet that it was a 4-to-5 hr bus ride to Budapest. Instead, Viking bussed us through Croatia where we had lunch in various private homes. We did not choose this; Viking did. When given the option prior to the cruise to have meals in private homes, we declined. This is not something we preferred to do. We, once again, did not get to select our meal. We were not offered the choice of a 4 or 5 hour bus ride vice a 12 hour bus day! After arriving at the hotel in Budapest around 9pm we had another buffet dinner. Wed, 31 July: Following two 12-hr bus ride days, two of our party were in poor physical condition and could not attend the included “Panoramic Budapest” tour. We were not meeting the objectives we had when we selected this itinerary. Since two members of our group were not on the tour, they were not provided lunch by Viking; the rest of us ate, once again, what & where Viking prescribed. Thurs, 1 Aug: Spent the day recuperating at the hotel. Note: Since we arrived in Budapest a day earlier than planned, we could not stay at the InterContinental Hotel as originally planned. This hotel is very conveniently located to Old Town, the river, and most the popular tourist attractions. Instead we were assigned a hotel that was not within walking distance of the tourist areas. Fri, 2 Aug: Took a 9-hr bus ride to Prague. Had this been our first “bus day,” we would have been in much better physical condition upon arriving in Prague. As it was, taking this 9-hr ride after the previous two 12-hr bus days was too much. This whole trip was a miserable, painful, terrible experience. As disastrous as it was, the Embla Captain never addressed the passengers and apprised us of the situation; it was like he was hiding. We were not consulted about what we might have wanted; we were not given any options. It was strictly, “Do what Viking says!” This was supposed to be “the vacation of a lifetime.” When we planned it, we did not choose a bus tour of Eastern Europe. We have several reasons for NOT wanting to spend hours riding a bus. We did not get to enjoy any of the advantages of a cruise. The few days/nights we spent on Embla were extremely uncomfortable. We chose a balcony room, and upon boarding, were told not to open the balcony doors in the evenings or nights! We only had a few meals in the Embla dining room where we got to select our meal from a menu. The rest of the time we had no choice as to what we ate. We all ate more meals consisting of chicken and potatoes than we ever thought possible when on a “cruise vacation.” We spent $13,494 on this cruise (two were refunded a small amount since they used their frequent flyer miles for the air travel), four of us paid an additional $50 each so we could choose our airline flights and seats, and we paid various amounts (average was approximately $1000/couple due to differing age) for travel insurance. Each couple spent approximately $15,000 to spend a miserable two weeks on a poorly-functioning boat and a bus. We were unable to enjoy places like Budapest and Prague because Viking’s choices had us so exhausted and physically impaired. To make matters worse, Viking has refunded $3,999 and claims that is 50% of our cost. Viking can most likely justify this with some “creative accounting.” $4,000 per couple does not come close to compensating us for our expenditures and the pain and suffering we endured. If you do book Viking, I recommend that you ask for a maintenance record of the boat. Specifically, for Embla: ask for the maintenance they performed after July 28, 2019 in order to fix the problems that led to our ‘bus tour”. I would also ask for the exact cost breakdown that they show for the trip to be sent directly to you, not just the travel agent so you are aware how they are pricing it. Read Less
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