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11 Night Southern Caribbean Cruise from Fort Lauderdale

11 Night Southern Caribbean Cruise from Fort Lauderdale (Port Everglades)

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Koningsdam
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Itinerary

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  • Day 1
    Fort Lauderdale (Port Everglades)
  • Day 2
    Cruising
  • Day 3
    Cruising
  • Day 4
    St. Maarten
  • Day 5
    Cruising
  • Day 5
    Martinique
  • Day 6
    Barbados
  • Day 7
    Cruising (Soufriere Bay)
  • Day 7
    St. Lucia
  • Day 8
    Antigua
  • Day 9
    St. Thomas
  • Day 10
    Cruising
  • Day 11
    Half Moon Cay
  • Day 12
    Fort Lauderdale (Port Everglades)

Koningsdam

Koningsdam - Holland America Line

Pros

Outstanding service, exceptional cuisine, great entertainment options

Cons

Music Walk does not have a clear identity and needs individual rooms

Bottom Line

Most luxurious HAL ship will appeal to many types of cruisers


Cruise Reviews

1 Helpful Vote
Sail Date: August 2019
Having cruised in the past with a different company, we chose this particular one for its itinerary. However, one chooses a cruise to enjoy the time on board as well, otherwise you would just pick another mean of transportation to get you ... Read More
Having cruised in the past with a different company, we chose this particular one for its itinerary. However, one chooses a cruise to enjoy the time on board as well, otherwise you would just pick another mean of transportation to get you where you want. No entertainment whatsoever during the day, the food-American quality (need I say more?!) Muffins you can hardly bite into, horrible just horrible coffee, cheapest possible juices, restaurant food looks homemade. A cruise should dazzle, surprise, entice, get you home with few extra kilos! As it is, I am on a diet. Furniture, carpets, couches, look old and stained. Everything is dull and poorly decorated. Staff is nice, helpful but they cannot be called professionals. On other cruises, staff amazes you, you keep thinking "how they manage it?!". Well, no wonders here, i guarantee. So: comfort? Little. Food: ikea style. (Actually, i prefer ikea). And the plates and cutlery in the dining restaurant!!! Such poor quality!!! Using those you actually start reconsidering plastic! Entertainment: bring books with you. Thick ones. Staff: nice. Not that professional. Overall cruise experience: as said in the title, ferry like experience. And some ferries are actually better. No exageration. Boarding procedures were carried on alright, though we had to wait for our luggages to be brought. In other cruises, they are in your room by magic before you go in. If you plan on a cruise, choose something you can enjoy. Read Less
1 Helpful Vote
Sail Date: August 2019
I have recently made a Mediterranean cruise with koningsdam from 21 August 11 days. My tourism agency had recommended koningsdam. They said ”new ship, it is very clean and the food is very good” I believed of course. But unfortunately ... Read More
I have recently made a Mediterranean cruise with koningsdam from 21 August 11 days. My tourism agency had recommended koningsdam. They said ”new ship, it is very clean and the food is very good” I believed of course. But unfortunately as soon as I got on board I realized that this was not what I expected. Because I traveled with many different companies I can compare very easily. I have been cruising last 10 years with several different companies and ships. This time is my first time with Holland America. I wish to share my experience for the sake of other customers and as well as your benefit. (Actually I am very busy person who works 10 hours a day but I hope it will be appreciated that I spend my resting time to write this.) I have a very serious complaint about the reception manager (or chef) his name was M...... He made me angry so much. He treated me very unpleasantly. We are Turkish but since we are high level civil servant (We are professor doctor working in university) we were given a “special passport” which we don’t need any visa in EU countries. In every cruise, in check in desk they understand it and they don’t keep our passports. They know special passports or they can easily understand when they look at the pages there are plenty of stamps of many countries but there was not any visa. In Rome port they did the same. They checked the passports and gave them to us. The first day was sea day we would be in Cartagena following morning, But at night I found a note someone calling me to the reception. I went there a girl in the reception wanted me to give our passports to them. It was so strange. She said “my manager wants them”. I refused of course. The explanation was not adequate. She called the manager He said “Turkey is not EU country that is why I want to keep your passport”. It should not be a personal preference. I tried to explain why we did not need any visa. But he was person who cannot understand the situation. His attitude and words were very very annoying and irritating. He insist to take it. (Be honest even if we are not obliged to give it. Since I am a mature and respectful and respective person, If he had asked nicely and kindly I would give it right a way). I said no. Finally he wanted to scan them, I said “I have a copy I can give it”. In that case he dared to insist to get them before 7 am in the morning!!!!(Look at his personal caprice) I was even angrier he had to understand that I was a guest and on my vacation no one has a right to force me to do something. I said “I don’t want to get up very early in the morning”. Following day I ask an appointment for “hotel manager” to discuss this issue and the other issues related with crew behaviour. No one responded. I asked total 3 times for an appointment in different days. He didn’t even send a message to me. I know he must be very busy (actually I am one of his businesses) but even dough he should have had arrange someone else to meet me. He totally ignored me (as many of them). He didn’t give any value and credit to me as a human being who actually prefer and trust them to spend her holiday on his ship. There are plenty of issues to be mentioned: But I will briefly tell. First of all the behavior of the crew (most of them) was the most unacceptable. It seems almost all of them don’t like their job. Or even they hate with what they are doing. No smiling at all. They don’t make eye contact with you they don’t even say hello or any other greetings. From the barmen to the waiters, from the officers to simple mariners every one was tossing out you. I was shocked . (none of the ship had not had such a crew like that). First day as soon as we settled, we wanted to have a drink. We approached to the bar (opposite to “guest relation”) no one cared. I asked for a menu. He didn’t even move and looked at me very unwillingly and showed the wall (there were some writings on the wall). We didn’t drink anything. We went up to the restaurant (self-service) in deck 9. For lunch There were some stations with different type of food and there was one person in it as if they were in prison (They were looking at you as if somebody forced them to stand unwillingly). It was so strange that the self-service restaurant was not self-service. All stations were covered (protected from the customers) by glass. At dinner in the 2. floor is another story. It takes ages to wait for a dish. I had to speak to restaurant chef to attract the attention to be served. The most important thing is security. In the gang way going out and coming back, IN all other ship companies they ask to take off sun glasses and hats. It is very important to recognize the people. But in Koningsdam most of customers were wearing glasses and hats !! No one asked them to take off. Crew were only concentrated if there was an alcohol in the bags. All other companies they serve water and wet cold towels in the gangways in every port they make a tent. But in koninsdam we had nothing. Even water. No one greeted and no one welcomed us. Only last day in Livorno a couple of officers were standing in front of gangway and told “welcome”. And no entertainment at all.. There are many more to tell but these are facts. I have no intention being rude I didn’t mean to offend anybody. Because I respect everybody who does their job properly, I spent my time to give this feedback. I am sorry to tell these perhaps they reevaluate the issues to please their customers and consider them as "guest" Read Less
Sail Date: August 2019
Having sailed on this ship some 18mths ago we were surprised at how some parts of the cabins had deteriorated in particular 5022 Last year we could not fault them after all this was a comparatively new ship but has gone downhill since ... Read More
Having sailed on this ship some 18mths ago we were surprised at how some parts of the cabins had deteriorated in particular 5022 Last year we could not fault them after all this was a comparatively new ship but has gone downhill since The shower recess had mould. Now it would not take much to remove it but in the 21days it was not. Our steward was lovely but they are pushed to the limits so cleaning mould was not part of his cleaning schedule. Our friends shower was the same..yet other people we spoke to said they had no issues. The doona was marked as to was the lounge, the TV did not work nor did the phone for a day or two, which meant we were missing any bridge communications. The common areas were still maintained to a standard. The dining room menu was varied & most of the meals very good. Lido is still the usual scrum and finding a table at peak times is like winning the lottery as it is on most cruise lines which is why we opt for the dining room for breakfast & dinner. Wine list on this cruise was not to a standard with a very nice wine only available in the dining room. Why all bars did not offer this was beyond us. Most wine by the glass $11USD + gratuity which should be at the discretion of each guest not automatically added but the drinks waiters we most times well deserved of it anyway Entertainment on HAL ships is below par. Guests were walking out during performances Shore Excursions: Mostly very good & at times well organised just more info prior would be helpful. If anyone gets a chance to go to Monaco and they offer a cruise to EZE DO IT!!! This old fortress & village was amazing, just be prepared for some uphill climbing but so worth it. TIP: If you do not do a ships shore excursion but still wish to go out & about HIRE a taxi. Talk to them re a price & length of time you wish to spend out & about. We did this a couple of times & so worth it. Embarkation & disembarkation was smooth & effortless. We actually embarked earlier than allotted as it was a back to back As with most cruises you met some wonderful people (we met mostly Aussies) shared some great experiences & were attended by some great staff. Read Less
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