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7 Night Eastern Mediterranean Cruise from Venice

7 Night Eastern Mediterranean Cruise from Venice

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Celebrity Infinity (Photo: Celebrity)
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Itinerary

  • Day 1
    Venice
  • Day 2
    Venice
  • Day 3
    Split
  • Day 4
    Kotor
  • Day 5
    Corfu
  • Day 6
    Cruising
  • Day 7
    Naples
  • Day 8
    Rome (Civitavecchia)

Celebrity Infinity

Celebrity Infinity - Celebrity Cruises

Pros

Indoor solarium and pool ideal in bad weather.

Cons

Ship appears tired in decor; many dining options carry extra fee.

Bottom Line

A comfortable ship with excellent outdoor spaces and a choice of cabins and dining.


Cruise Reviews

2 Helpful Votes
Sail Date: April 2019
We have sailed Celebrity a lot and this is one of their poorer efforts. Even when we sailed Infinity a couple of years ago, it was better. The sad thing is that I don’t think they realize how their niggling little economies and ... Read More
We have sailed Celebrity a lot and this is one of their poorer efforts. Even when we sailed Infinity a couple of years ago, it was better. The sad thing is that I don’t think they realize how their niggling little economies and deteriorating customer service are taking the Celebrity experience from “Celebrity” to “No name.” Embarkation was sub par at 45 minutes. These things can happen. What I will complain about is the usual chaos once on board. Why does every sailing start off like the crew has never done this before? It seems to be the standard in the industry and I think I have figured out why. The reason you never get assigned to the right dinner seating time and size of table, and why the bed configuration is usually wrong, is that they don’t even look at your requests, just sign you up for whatever is handy and you can change it if you want to bother. This isn’t just Celebrity, it’s every line we have sailed. If there is a line that gets these things right (and it shouldn’t be so hard) I would love to sail with them. Infinity got all of these wrong, beating the industry average in a negative way. The maître de, however, was “unable” to correct our seating on the first day. What the heck? Is nobody able to fix a simple error? So, on the second night, we showed up not knowing where our table was, though we knew the number by then, and had to wait almost twenty minutes while the girl at the deck talked on the phone and didn’t admit a single customer. We gave up in disgust and went in and found our own table. Not very professional, Infinity. There were some wonderful things about this ship. The heating and air conditioning worked perfectly which is always a nice surprise. The bed had a sheet above the duvet. The bed and pillows were quite comfortable. The steward, Esther, was excellent, as was the waiter, Charlie. There were some live plants around the upper decks, a nice touch. There were more and better choices on the tv. There was live classical music. (Also some unfortunate vocalists!) Since the nightlight is so bright, I appreciated the adjustable closer on the bathroom door. These factors would have made a big success of most cruises, but Infinity found other ways to go wrong. Though the food was generally better than average (lamb and beef consistently excellent), the menus in the MDR have gone downscale. The only lobster seen was a sad, nasty risotto on formal night. Lobster has gone from full to half a tail, to whatever sorry excuse for lobster in that risotto. A more serious economy was the discontinuation of Room service. You can still get a very limited menu of breakfast but that seems to be it. “Celebrity” passengers expect room service. The daily newspaper also is gone “to save the whales” we were superciliously informed by the front desk, though one wonders if the whales need forest habitat. The amount of paper that was subsequently wasted inviting us to “art”shows, the casino, drinks packages, etc could have made a lot of newspapers. She also said we can get the news on tv, but only American news exists on American channels and we like to keep up on Canadian news. So, alas, she was both snotty and wrong, which was the way the front desk was every time we dealt with them. When asked when we would actually arrive in Madeira, when land was still not in sight a half hour before the scheduled landing, we were icily told that it would be at ten, “as scheduled” as if we couldn’t read. Needless to say, we were well over an hour late. Why not just answer the question pleasantly and honestly? Later when we asked about “changing” the tipping distribution, we were told it “couldn’t be done” even when I showed her the item in the “Today” reminding passengers to do just that. She couldn’t think of any way to achieve it so we ended up cancelling all tips and paying the same amount out in cash to those we wanted to thank. We had to suggest it ourselves, it wasn’t going to occur to her, but she was the only one who wasn’t rude, so I cut her some slack. Another silly way they got it wrong was by not just not giving us “the time of day” (clocks were rarely seen and one on walking deck has been wrong since we sailed her years ago) but weather forecasts no longer appear on tv or Today programme. This would be very useful. We thought that the little flyers on the dining room tables advertising drinks packages were not classy at all. I don’t eat with a lot of scrap paper on my kitchen table, why should it be on my dining room table on board? Wine stewards will never believe that we do not drink, ever, and treat it as a joke, or possibly cheapness or stupidity, which is tiresome. We were also annoyed by “robo calls” from the casino. When we called to ask that they stop (we had just gone to bed; and nearly had heart attacks because family is instructed not to call unless it’s an emergency) the front desk claimed to be astonished that vacationers might not want phone solicitors offering them free chips in the casino, or whatever it was. To be fair, the calls did stop at that point, but my goodness! Elite status is worth less and less. The breakfast is now a “coffee”. It still serves alcoholic drinks, which may do for most people, but I like food, solid food, in the mornings. The internet is a joke. They sidestep complaints about the poor service by only offering all day packages to everyone but elite, who get 90 minutes free. This means that you often cannot get on at all, but then you must sign off, wasting 15 or 20 of your minutes as they charge you for all of the time you ar trying to get on or off. By the way, your password must be six or more characters long, though you will never see the tiny instruction to that effect on a phone screen, or even an iPad. As a diabetic, I confess I did worry about the supposedly gluten free AND sugar free offerings as they looked and tasted identical to the regular ones. I eventually noticed that sometimes there was tiny print in the corner of the labels saying which of the two an item was. Supposedly they subscribe to a program called Dine Aware, but I couldn’t see much about it on the net. I would suggest that diabetics do more research before booking. There are nice new doors onto the walking deck, but they stick and can be hard to open even with no wind, and our balcony door would not slide in the tracks and had to be dragged. Presumably these things will be addressed when it goes into drydock shortly. What they need to put into dry dock would be the higher level staff. If they had the skills and work ethic of the stewards and waiters (and if there was a walk around deck), I wouldn’t be wondering if I ever want to bother with Celebrity again. Read Less
1 Helpful Vote
Sail Date: April 2019
On our last cruise we experienced a further deterioration on value on Celebrity cruises. Since last September, our last cruise on the same ship, beverage packages allowances have been altered drastically. With the standard liquor package ... Read More
On our last cruise we experienced a further deterioration on value on Celebrity cruises. Since last September, our last cruise on the same ship, beverage packages allowances have been altered drastically. With the standard liquor package no more cappuccinos and fresh juices are allowed. The beer selections has also been cut. In the Dining Room the food was up and down. Often we had cold food and the service staff had to many tables. They tried their hardest but the waits between curses were very long. Portion size of the meals are all over the place, some to large some to small. No more lobster nights on Celebrity cruises. Entertainment was mediocre and not enough on the see days, In the passed much more was offered, For what we paid it was a let down. Value has decreased dramatically. Celebrity is, or maybe was or preferred line. It's time to give the others a try. Read Less
Sail Date: April 2019
This was our first trans Atlantic. We had 7 sea days in a row. We lost one hour every night due to the time change. The good part was we had 7 days of the calmest water ever and sunshine every day. The bad part was that there was ... Read More
This was our first trans Atlantic. We had 7 sea days in a row. We lost one hour every night due to the time change. The good part was we had 7 days of the calmest water ever and sunshine every day. The bad part was that there was nothing offered that didn't include a sales pitch during the day unless it was trivia or bean bag tossing. After the 2nd day at sea we were flat out bored. We also noticed the lost hours and were more tired. We liked the sit down breakfast in the mornings and the service and food were great. Lunch got very repetitive and half the space was either Chinese or Curried dishes. When they did offer chicken or beef or pork, it was so dry that it was hard to chew. Salads were always fresh. Pizza was also good. Dinner at night went from excellent pork chops and pork tenderloins to terrible brown stuff they called steak. There was NO LOBSTER dinner. Sometimes, we just ate salad and appetizers. Desserts were some kind of jello and cake mixture. The crème brulee was good. The food and bar service was quite good after we found our favorite bar staff and favorite waiters. The room steward (Made) was very helpful and always smiling. Several of the dining crew seemed bored with their jobs and were talking among themselves instead of talking with passengers. We did not see the officers mingling with any passengers. At the Cruise Critic gathering - they lined up and were introduced - and promptly LEFT! It lasted 5 minutes! How poor! Fortunately, there were 2 people on board that were willing to step up and give a lecture about the lives of the US presidents and their wives. A BIG THANK YOU to Bill and Sue Wills! They did several lectures but they were not sponsored by the ship and you had to know about them from Cruise Critic in order to get the time and place. The production shows were very good. The comedians were actually funny. Some of the singers were screamers so we left. The ship is older and showing her age. Everything was clean, but our shower had some rust and the balcony door shimmied if it was windy and they had to shut off the water twice during port days to fix plumbing things. One of the minor annoyances was the lack of a drawer under the desk, and a lack of shelf space. There were 5 drawers and that would have been plenty for 7 days, but for 14 days - it was not enough. Ports were less than exciting. Madeira, Cadiz, Alicante and Malaga all looked alike. I guess we should have expected that, but after you see 2 or 3 forts/castles - we were done. Read Less
View All Celebrity Infinity Reviews
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