1. Home
  2. Cruise Lines
  3. Costa Cruises
  4. Costa Cruises Cruise Reviews
2 Helpful Votes
Sail Date: November 2018
We had an amazing time during our stay on Costa Victoria mainly because of the nice friendly and helpful staff. We travelled with our 7 year old son who was treated like a Prince by all staff on the ship but mainly the animation team and ... Read More
We had an amazing time during our stay on Costa Victoria mainly because of the nice friendly and helpful staff. We travelled with our 7 year old son who was treated like a Prince by all staff on the ship but mainly the animation team and kids club. Ferdy and Sara were exceptionally good with him, most of the staff is Italian nd most of the guests were French spraking but they all made my son included and welcomed. I was happy my son made so many friends even though he can only speak Polish and English, the language is not a barrier he loved his time in the kids club. The animation team work so hard, special thanks to Ralph who was the kindest person on the ship, Francesco the sports instructor and crazy Marco. The staff at the restaurant were incredible as well and made up for the bad food at times. Donna the waitress is so lovely and helpful always smiling. The exurcions are terribly expensive, it's much cheaper to get something on the land. WE MET SO MANY nice people on the ship and on the land and visited hidden gems and that's what we are grateful for. The food, drinks packages and service charges are things we want to quickly forget about ;) Thank you to the staff of Costa Vicortia who made our journey so special Read Less
12 Helpful Votes
Sail Date: March 2018
We were looking for a Mediterranean cruise to take the middle week of a three week vacation. After reading a lot of reviews, we booked this cruise on the Costa Diadema with a little bit of trepidation as it seemed a majority of the ... Read More
We were looking for a Mediterranean cruise to take the middle week of a three week vacation. After reading a lot of reviews, we booked this cruise on the Costa Diadema with a little bit of trepidation as it seemed a majority of the reviews were either four star or one star. From the very beginning, we knew we were going to love this cruise.....checkin at Civitavecchia was seamless -- we showed our tickets and passports and were boarded without a wait....have never had that happen on any cruise ship, yet alone one that had close to 5,000 passengers on it! The cabin was nice sized with very comfortable bed and ample room to move around. Our cabin steward was outstanding the entire week. Since we had been on vacation for a week already, we had laundry needs, and Costa was the best, with a laundry special of 25 pieces for a flat rate of $20 euros, washed and folded. The cabin was made up each morning and evening. Dining was a great experience every evening in the Fiorentino Ristorante. Our waiter, Ajid, was the best we've ever had on a cruise. The menu was fantastic, with three or four special choices in each category, plus a standard Italian fare always available. My wife and I both cook gourmet recipes, and this food was five star in every respect; choice, presentation, flavor and service. Being from USA we had bottled water at our table each evening free of charge. Sparkling for me, still for my wife, with full bottles sitting on the table when we sat down. We were never rushed, nor did we ever wait too long. We ate at the Teppanyaki Grill one evening and it was a fun show and marvelous Japanese food, right down to the Miso soup and Asian ginger salad. We had lunch one day at the Lido buffet, and like most cruises, found it to be a feeding frenzy, although the food was better than we've had on other cruises. Most mornings we opted for breakfast in our cabin at no charge, as we had paid a little extra for premium services. The excursions were well planned and reasonable, as cruise ships go. We appreciated the fact that Costa forewarns customers which excursions might be difficult for mobility impaired passengers. We took three 'easy' tours, which were perfect and still let us enjoy the major sights of each port.... Disembarking was just as easy and flawless as getting on the ship! No long waiting for our time slot, we were out of the cabin at the required 8:00 a.m. time, went to breakfast, retrieved our passports and left the ship to find our luggage waiting. Would we take Costa again? In a heartbeat! We have decided that all the negative reviews come from people who do not understand European service. While many of the passengers seemed rude and would brush by you, that is just the way they are. Announcements were always made in several languages and easy to understand. The 10 euro daily service fee is below that of most other cruise lines, and in fact we tipped both our room steward and waiter additional before we left the ship. Ship crew was not indifferent as many people have said, but were attentive to and responsive to all of our needs. Well done, Costa Diadema, and thank you for a wonderful experience! Read Less
19 Helpful Votes
Sail Date: March 2018
Let me start off by saying I am neither a complainer nor a pushover. I like to say things as they are and to hell with what the majority or otherwise might say. Nor am I a happy clapper willing to give out praise where it not due. That ... Read More
Let me start off by saying I am neither a complainer nor a pushover. I like to say things as they are and to hell with what the majority or otherwise might say. Nor am I a happy clapper willing to give out praise where it not due. That out of the way, let me proceed. As seasoned travellers myself and my wife have been most places in the world and often several times over. However, until now we have resisted the urge to cruise. Don't ask me why, I have no logical reason, other than liking to be in charge of my our own day to day lives and what we decide to do with them, which is best suited to a holiday where we set the daily itinerary. I was often put off by the choice available, the often very high prices, and unfortunately, the high prices upfront to fly to some of the departure ports from Northern Ireland. For instance, the Caribbean felt a good option several times, but paying up to £700 each for flights just to get to Miami and then the cost of the cruise on top was a turn off. Deep down I also had a fear that I would get cabin fever, and also harboured an illogical feeling that a cruise ship was merely a tarted up ferry and I would know it inside out and back to front within an hour. This proved to be unfounded. So this year we decided it was time to break our mould and book a cruise. The Western Med seemed a safe bet, and being slightly off season in March we wouldn't have spent a Kings ransom if it turned out we really were not up for cruising at all. If we liked it, then spending a lot more in some sunny summer exotic destination would be less of a worry. After an evening of internet research, I arrived at the Costa website, and we finally decided on a Western Med 7 night cruise on the Costa Diadema out of Barcelona. We booked an exterior room with a balcony. We also booked the Piu Gusto all inclusive drinks package including Cocktails. So off we set in early March 2018 In the midst of severe arctic weather as a result of the polar vortex over Ireland and the UK in late feb early March 2018, and we duly arrived in Barcelona on a rather pleasant saturday afternoon. Our cruise wasn't due to leave until Monday night, so we decided it would be good to book a hotel for 2 nights in Barcelona as well. This was a great decision, we had 2 lovely days in the city, and our hotel was right by the cruise port which meant a 2 minute transfer from hotel to Ship on Monday afternoon. Monday came quick enough and a quick taxi run saw us arriving at a modern fresh Cruise terminal purpose built by Costa. The Diadema in all its spotless glory was tied up alongside. Our labelled bags were whisked away, and an hour later, we were called to board. On entering the ship the lavish design is the first thing that hits you. This was no glorified ferry! The ship is beautifully fitted out and spotlessly clean. We made out way to room 2037 on deck 2 and were pleasantly surprised at the size of the room, the bed and balcony. Our two Cruise cards were awaiting us on the bed. These act as your boarding card/ ID at port stops, your payment method whilst onboard, and your door keycard for entry to your room. The idea is you "pair" your credit card to the cruise card at one of the multiple terminals onboard. You then no longer use personal cards or cash on board. Any accrued cost, you settle the night before your trip ends. Of course, the card also holds details of your drinks package, so all your drink 'purchases' are free. You will be called to a meeting point an hour or two after boarding, resplendent with life jacket for a compulsory drill. All in all it took about 20 minutes. This is taken extremely seriously by the crew members and they expect you to treat it as seriously and pay attention to all that you are told. Common sense, and no more an interruption on your cruise than the flight attendant instructions at the start of a flight. At this point, I'll explain go back and explain the drinks packages. There are several, from water only, kids soft drinks, meal only wine packages, wine only all areas, main spirits wines and beers, everything inc Cocktails (but not absolute premium brands) this is the package that we had , and the everything you want package including the very top brands like 20 year old Brandys. Note: everyone travelling on the same booking must have the same package for adults. This is to prevent the card holder 'buying' drinks on the all inclusive package, and passing them to others who haven't paid for the package. Incidentally, I saw this once with a group of 30 something men. The barman saw it happening and immediately refused further service to the whole group. They were then escorted from the bar. I don't know if their cards were confiscated, but on the literature it does say that this could happen if abused. Simply, do the right thing and you are fine, if caught, the bar staff take it seriously and will take action. All the bars on ship serve the same range of drinks and the extensive drinks menu is at every bar. You simply look at the coloured dot that represents your package on the front page of the menu, and any drink that has your colour dot (yellow in our case) then that drink is included. Our package was hugely inclusive and only about 3 cocktails and a selection of like 20 year old brandies were excluded. It included dozens of top brands. Martell, Johnny Walker, Baileys, Smirnoff, Gordons, Martini, Bacardi, Canadian Club, and loads of liquors and beers, coffee, soft drinks and juices.. The Cocktail menu was to die for, with about 30 on offer. (Try the Bahama Mama!!) At €8.20 a cocktail, it would be an expensive night if you were paying by drink. Our package was €175 each. We each drank about €70 of cocktails etc on the first night! :-) Suffice to say, the drink package is worth it. When you consider it includes your wine at dinner, soft drinks etc at lunch time, all your Illy coffees on board. I estimate our tab would have been not much shy of €1000 for the 8 days onboard. (you can avail of your breakfast, lunch and drinks package on departure day as well!) Stay away from the minibar in the rooms as usual over priced. Now for all said above, heres the anomaly. This company (Costa) has a real bee in its bonnet over drinking water! Yes, the stuff you need to stay alive. It is not included free in the room (€3.50 a litre from the mini bar.) It is only dispensed from water dispensers to cup in the buffet area, and by glass only in the restaurants. If you want chilled bottled water, you have to pay extra! even with a drinks package, unless you take out the actual water drinks package! So Martell VSOP brandy and €9 Cocktails are included on your package, but chilled bottled water isn't even though they would likely stock it at about 10 cents a bottle! Very strange, and it seems to irk a lot of people going by comments here and elsewhere. It also seems unique to Costa. So, sort it Costa, really silly policy and one which needs addressed. I cannot for the life of me understand having an all inclusive drinks package and not having the cheapest and most basic form of drink available on it! However that said, I don't remember gasping for water onboard, it is available from dispensers 24/7 and we kept a litre in the room at all times. Moving onto dining. I can genuinely say that If I had have believed some of the ridiculous reviews left by some people here and elsewhere, I may have cancelled the trip. What it did do was leave us with some doubts as to what the food would be like. There must be a lot of people out there with very low tolerance levels, or very delicate palettes . This is an Italian cruise ship. There is no escaping it caters mainly for Italian, Spanish, French and German peoples. In fact English was the 3rd or 4th language translated for announcements. I am not a picky eater at all, but I admit enjoying the typical UK/ Irish diet. Everything from fish and chips, roast beef, a good curry etc. But I also enjoy rice dishes etc. I wouldn't say I am a big lover of the classic mediterranean diet, but I would have a go anyway. Suffice to say, the food will be different than the UK or Irish traveller might be used to. But its of very high quality. In a nutshell, both my wife and I were bowled over with the quality of food on offer. The Italian chefs onboard created dishes each night that were just amazing. From basic spaghetti and pasta dishes, to the beef, lamb, chicken and pork offerings. We were blown away. It was so satisfying too, as our expectations had been lowered so much by these reviews!. I have to say to some of the reviewers on this site, some of you must be serial complainers or just unfortunate, because the experience we had all over the ship was of a serious effort to provide top class food and experience and I don't think we were let down once. You will be allocated a dining room on day one, with either sitting 1 or 2. We were in the Fiorintino restaurant on deck 3/4 for first sitting. Some reviews said staff were nasty and overworked, food arrived cold and took hours. I think you are reviewing the wrong boat. Our waiter was prompt, wine bottle in hand before you had even warmed the seat. The 5 course menu browsed, a nibble at the constant supply of fresh breads, and the first course arrived within 10 minutes. We never spent longer than 1 hour to 80 mins in the restaurant unless chatting to people. It was a lovely experience in 5 star surroundings. The waiting staff were warm and friendly and nothing was too much for them. The food was superb, resented like a top restaurant and cooked perfectly. Now, if you didn't want the sit down 5 course meal, or you decided to eat later, the Buffet on floor 10 was available up until well after 9. If you have experienced all you can eat buffets before, this will be of no surprise to you, but it was no where near the problem some have posted. Its busy, but we never found it crazy busy. You may well have to look around for 2 or 3 minutes to get a seat in the actual buffet area, but never longer than that. Also the area directly outside the buffet has hundreds of seats and tables to eat at also. The buffet runs along 3 sides, and is split into Oriental (Chinese type dishes, rice, fried rice, noodles, ribs, chinese chicken pork etc,) Italian, spaghettis, pasta, lasagnes, ravioli, then a big area serving roast beef, chicken etc. A large salad area and a dessert area. Again, for a buffet, the food is very good and you can have a really nice meal here. One review I read actually said, "most of the food available in the buffet is cold"! what absolute rubbish! This is also the location for your continental breakfast. Cooked breakfasts are at your designated restaurants. In addition to this, there are 3 or 4 "prestige" restaurants, costing about €25 per person per head over and above your inclusive package. There is the Tarayaki, The Ferrari and another. We never bothered, as the food inclusive was so good. You also have an Italian Pizzeria and a burger bar available (at a cost) to about 1.30am, or room service 24 hours at a cost of course. The Pizza is to die for, seriously. We had a full cooked breakfast in bed one morning for €10 all in. (Full UK style) So thats the food aspect. We were really delighted. I expect in review columns like this, it is natural that people will come to complain more than compliment, but I really must say a big congratulations to Costa for service and food. So on to the ship itself. Wow. Its a bit of an assault on the senses. The sheer size of it is the first thing that hits you. It is vast. 16 floors high, numerous bars restaurants etc. A shopping mall, casino, cinema, theatre, disco, nightclub, 2 pools, jacuzzis, country club, Ice cream parlour, spas. Just about everything you would expect. I understand its one of if not the biggest currently on Mediterranean duty. The shops are typical of cruise liners. Tommy Hilfiger, up market watches, and the typical Boots type perfume and lotions shops. Not really our thing but nice enough to kill an hour or so. Do be aware, they run 'sales and promotions' most nights, but in reality the prices are rubbish and its easy to get sucked in when in holiday mode. You will pay at least what you will pay at home, sometimes a lot more! Suffice to say, ignore the 75% off luxury watches promos. Ripoff. But I am sure you are not cruising for the shops on board. Each night, you will receive the ships "newspaper" detailing all of the next days activities and the port of call. This is excellent because you know whats on the ship at any time. We enjoyed a show one night in the vast theatre, and shows change nightly. But we found our home in the country club where a terrific cover band called Royal Alligators played Dire Straits,Queen, Toto, Police, and all the old classics until the early hours. They were very talented and pulled big crowds each night. Other than that, it was nice to just drift about the ship in and out of venues to see what was on, you really can lose yourself walking about the many decks and bars. The bar and lounge areas are all slightly different but designed beautifully, and its lovely to sit in any of them and just take in a bit of entertainment. And this is non stop. This is a dancing boat! Morning noon and night, there are couple Cha cha'ing or Latin dancing to their hearts content. There are free classes on constantly, with bands, singers, musicians, comedians, and dancers doing different shows every night. The public areas are busy, but not frantic. Italians do tend to converse loudly and shout rather than talk, but I don't remember ever feeling that the Ship was rowdy or boisterous. Just happy! You would have thought the waiting and bar staff would be trained to slow down the drinks intake of all those all inclusive passengers to save the company money, but its quite the opposite. The staff will arrive as soon as your glass is empty to fetch a refill. The service is excellent. In fact, the attention and service of staff all over the ship is really exemplary. They are courteous, well trained and efficient. There are always people polishing stair rails and glass partitions, cleaning surfaces etc. You will not see a fingerprint on this ship. I'll not dwell on the ports called at. Suffice to say, we stopped at Palma, Palermo in Sicily, Rome, Savona, Marseilles and back to Barcelona. I cant comment on the tours, but we booked the bus transfer to Rome and it left and came back on time, and the same in Palma. On early arrival back at Barcelona, we had breakfast. Our cases were left outside the room the night before to be transferred to the terminal for collection (saves you carting them through he ship on exit). We were told we could stay on board until about 1 pm which we did, availing of lunch and a few more Cocktails! So an excellent trip with 5 star service board and food. We will definitely cruise on the Diadema again. Read Less
5 Helpful Votes
Sail Date: August 2017
This cruise was chosen by Altius Insurance Cyprus (my husband work in this company) as a reward. It was my first cruise, but definitely I will do it again!!! The ship was so clean, nice odor, you could smell the cleaning odors ... Read More
This cruise was chosen by Altius Insurance Cyprus (my husband work in this company) as a reward. It was my first cruise, but definitely I will do it again!!! The ship was so clean, nice odor, you could smell the cleaning odors everywhere. We had cabin 6109. The service was amazing. The man that was cleaning our cabin was so polite. The dining on the second deck was amazing. I was wondering how they could serve so tasty food to thousand people "a la carte". The waiters were amazing...so polite! What impressed me the most was the guy and the team in charge with the entertainment!! I remember his name! Louis...was everywhere...dancing...singing... presenting...amazing humor and energy! But what amazed me the most was the assistant bar manager: Pantelis Zoografos! What a personality! I am a marketer and maybe I evaluate different than other people but his eyes were everywhere, ready to offer his services, to say a joke or to say something nice! Make me wonder if this man was born for this job or maybe the job was invented for him!!! Read Less
8 Helpful Votes
Sail Date: May 2017
We chose this cruise because of the itinery and largely because it was incredible value at £380 pp. Having read some reviews here we approached with an open mind (first time with Costa) but were very pleasantly surprised. The ship is ... Read More
We chose this cruise because of the itinery and largely because it was incredible value at £380 pp. Having read some reviews here we approached with an open mind (first time with Costa) but were very pleasantly surprised. The ship is very stylishly fitted out, we loved all the detail. All is spotlessly clean and doesn't look the 8 years old that it is. We were upgraded from an inside to a premier balcony cabin and given a lunch and dinner drinks package for free, both were very welcome and made it even better value. We really can't fault anything at that price and it would be hard to even if we had paid twice as much. Food was superb. Service and staff without exception were extremely friendly, helpful and courteous. The only dining criticisms are that buffet hours are limited compared to our previous cruises with nothing available mid morning or after 9pm. Even breakfast and lunch are limited to less than two hours. Also, breakfast and lunch service in the dining room can be slow. Evenings were fine. Coffee and tea were only available from the machines during buffet hours. Water was always available (and was served at the dining table free). Of course everything is available if you pay for it. Entertainment was good with musicians around the ship. The evening shows were of a high standard though not quite the P & O west end style productions. It is of course difficult on such an international ship to provide entertainment to suit all with the language issues. Outside areas are good. Plenty of quiet or noisy areas to choice. We particularly like the 'stacked' rear decks where you can sit out in some shelter and enjoy the rearward view. Many modern ships lack this. We always managed to find a sunbed on sea days eventually but they need to clamp down on people reserving beds. We are not pool people but there are only two pools and the large one with the retractable roof was always enclosed, even on hot days. This made it noisy and steamy. This is probably the only area of the ship that shows it's age and not as stylish as the rest of the ship. It is also used for evening parties and lacks atmosphere. We had a look at the spa and it looked superb if that's your thing. We don't do excursions so can't comment on these. It irked somewhat to be told it was a 4m walk to Corfu and Dubrovnik when it was 2km. This was just trying to sell the expensive shuttle tickets. The local buses, and even taxis if you share, are cheaper an 2km is a reasonable walk. Some have commented about certain nationalities pushing in and jumping queues. We rarely experienced this (there are always a few rude individuals). We found all nationalities mixed very well and the atmosphere on board was lively yet well behaved. All in all it is hard to believe we were on the same ship as some who have reviewed here. The above really is nitpicking but Costa need to know where they can improve an already top notch experience which genuinely is what it was. We had a fantastic time. Read Less
6 Helpful Votes
Sail Date: March 2017
It was my birthday present from my husband so we chose a week long Meditteranean cruise! Brilliant from start to finish. The food was amazing, our cabin steward (John) was extremely efficient, and our waiter (Vincent Madavana) was ... Read More
It was my birthday present from my husband so we chose a week long Meditteranean cruise! Brilliant from start to finish. The food was amazing, our cabin steward (John) was extremely efficient, and our waiter (Vincent Madavana) was excellent! We found all the staff very friendly, nothing too much trouble. Could have stayed aboard when the cruise finished and done it all over again!!! We could not have found fault with anything, although we would have liked to have at least one bar where there was no dancing just music playing, as each bar there was there seemed to be dancing all the time (either ballroom or latin (not good if you don't know the dances, or don't want to dance, just to relax. All in all, really enjoyed the surroundings, the Jacuzzi and pool were also great to use, really did not want to come home. We boarded ship in Marseille where we stayed overnight at the Hotel Hermes which is a very good hotel in the old port, this is a lovely place in itself to visit, the rest of our visits included Barcelona, Valencia; Cagliari, Civitavecchia, and Savone; all of which were marvellous, the highlight of our trip being Rome! Will definitely go on another cruise! Read Less
5 Helpful Votes
Sail Date: March 2017
We chose this cruise as it was extremely good valve for money. We secured it through Groupon and flew from Gatwick to Nice. Transfers smooth and on arriving at the ship our bags were whisked away and placed outside our cabin, let the fun ... Read More
We chose this cruise as it was extremely good valve for money. We secured it through Groupon and flew from Gatwick to Nice. Transfers smooth and on arriving at the ship our bags were whisked away and placed outside our cabin, let the fun begin! The ship is very ornate and the interior decorating a little offensive to those who like colour co-ordinated surroundings! However it was clean and the cleaning staff kept the whole ship slick and span. The waiter dining was good but could be a bit protracted in the evening's (we went for the early sitting as the 8 30 could mean queuing) As we got acclimatised we went to Deck 9 for meals as these are buffet style which was more to our liking. You get to see whats on offer and it was generally very good. One gripe of mine was the tomatoes! They weren't the lovely rich Italian ones, supermarket bland! The theatre acts were brilliant thoroughly enjoyed them. We enjoyed also the library and quiet areas. We did 1 excursion, Sorrento (which is beautiful) could have done without the Lemoncello factory experience as so much to see in Sorrento and would rather have skipped that and gone straight to Sorrento. We did hop on/off buses at Barcelona and Marseilles, great value for money and easy to book when we went ashore, so don't worry about doing them on board. We did the drinks package which we were pleased with, but be aware if you order a bottle of wine you will be charged, same with a bottle of water - by the glass you won't. This worked for us but of course of you want to sample wines from the extensive list you shave to bear t his in mind. Service charge. This is added daily so don't know if its worth enquiring paying at booking? May be discounted but not sure, one to ask travel agents. If we cruised again we would not try to see too much on going ashore as nearly missed the ship in Barcelona!!!! Just be aware that 5/6 hours, which you get in most stops, is not long. Long transfer on return. We flew out from Milan, lovely scenery on route, but had a long wait at the airport. This was not ant fault of Costa of course. In all we met some lovely people. Italian, French, German, Russian, Cuban in fact a very eclectic mix of nationalities! We really enjoyed this aspect of the cruise and although we both have only English it made for some hilarious conversations!!! Would I travel again with Costa? Most definitely. Why? Good cabins, good food and drink, good entertainment (would love to take my grandkids!) Excellent friendly "can't do enough for you staff), special mention here to Maria our cabin steward who was kindness itself! Lastly - great cruise if you can go Italian as very family orientated and relaxed. Loved it!!! Read Less
9 Helpful Votes
Sail Date: May 2016
The ship was excellent always clean and well maintained well done to the captain and his entire crew. The Latin dance lessons was brilliant and well presented best we've had. The entertainment was Plentyfull something for everyone ... Read More
The ship was excellent always clean and well maintained well done to the captain and his entire crew. The Latin dance lessons was brilliant and well presented best we've had. The entertainment was Plentyfull something for everyone on board. A high standard was set by the entertainers on the ship. The crew in general was excellent. The service on deck 9 in the buffet lounge was good the food was always of a high standard. Ariel our waiter on deck 3 was good in coping with the guests food was excellent. The lady singer on deck 3 in front of the hospitality desk was a pleasure to listen to the variety of songs was phenomenal. Leaving the ports was an experience and a brilliant atmosphere music and all. Joel (cabin 6257) you did a brilliant job with our cabin thank you, you made us feel special. Will definitely recommend the Costa Fascinosa to other Read Less
27 Helpful Votes
Sail Date: March 2016
This was my first ever cruise so can make no comparison. Decided to try a cruise and see if I enjoyed the experience / type of holiday. Firstly positives : No supplement for single occupancy, large cabin which was kept spotlessly clean ... Read More
This was my first ever cruise so can make no comparison. Decided to try a cruise and see if I enjoyed the experience / type of holiday. Firstly positives : No supplement for single occupancy, large cabin which was kept spotlessly clean - in fact linen and towels changed too frequently. Glad to be on deck 10 with only neighbouring cabin. Extremely comfortable bed - bathroom very adequate Inclusive drinks package is a must - roughly £20 per day for all drinks except champagne - all day long. Excellent coffee on request from the waiting staff or at one of the bars. First class dining experience in Corona Blu restaurant. Staff very pleasant and helpful. Every night a different menu and possible to interchange and have exactly which course you choose at any point. Plenty of dishes I had not had before and some very unusual different things to choose. If not acceptable or to your liking then it is perfectly acceptable to take a substitute. Very good of choice of set wines - three or four in each category. Beautiful linen at table and I thought a really lovely experience. Buffet breakfasts with an extensive range and there again can take into the Corona restaurant or eat in the cafeteria style restaurant. If cooked breakfast is required then this has to be taken at a restaurant Fiorentina on Deck 3 - however this is no real problem. It seemed that there is some food to be had all day long if wanted ! Evening entertainment - professional dancers first class and opportunity to dance with own partners or with a professional My main criticism would be that the excursions/ shuttle buses are expensive -however I did my research and walked or used public transport when possible so actually only paid for a trip to Pisa which was expensive for a 5 hour trip. However this was no surprise I was aware of this. Entertainment in the main theatre was average to poor I thought but not a big issue for me. I joined in Savona and had a long wait for my transport from Milan to port of Savona. Landed at 09.30 and coach left at 13.30 from the second pick up at T1. However with further investigation I would have been better to embark at Barcelona. Didn't feel this ship was too crowded ( as I read in previous reviews) however I think probably only about two thirds capacity. Cant comment on fitness and recreation facilities as I did not use So there may be a few criticisms but I would say excellent value for money. Read Less
1 Helpful Vote
Sail Date: March 2014
This was an amazing cruise!! I was really nervous after reading the recent negative reviews. I must say this was my favorite cruise to date. Perfect ports, great mixture of port days and sea days, good food, extremely clean ship, and great ... Read More
This was an amazing cruise!! I was really nervous after reading the recent negative reviews. I must say this was my favorite cruise to date. Perfect ports, great mixture of port days and sea days, good food, extremely clean ship, and great entertainment. Mateo was by far my favorite entertainer. He played piano and saxophone, and had an amazing voice. Loved him! :) Best bartender, hands down, was Edgar! He made our ship time fun and went the extra mile on customer service. Yes, it's an Italian ship. Yes, they speak Italian. Hello?! I did not have a problem communicating with anyone, as they speak English as well. There were designated smoking sections and I did not find cigarette smoke to be a problem at all on this ship. I have found Carnival and Royal Caribbean to be much worse. If I had to come up with negatives it would be the late dinner seating at 8:45 lasted until 10:30 due to slow service. However, we loved the people seated with us, and came to enjoy our nightly conversations. Both pool areas were small and could have had a better layout. The back pool bar was understaffed. 10 days in the Caribbean!! Who could complain?! Read Less
Sail Date: April 2013
My wife and I received an email from Cruise Nation offering an eleven night cruise on the Costa Neo Romantica at what we thought was a very good price. Having never been on a cruise before and also being only in our mid 50s we were unsure ... Read More
My wife and I received an email from Cruise Nation offering an eleven night cruise on the Costa Neo Romantica at what we thought was a very good price. Having never been on a cruise before and also being only in our mid 50s we were unsure as to whether to book or not. In the end we looked at the destinations to be visited, Barcelona, Casablanca, Santa Cruz, Funchal, Malaga, Civitavechia and Savona and decided to go ahead. Travel to the port of embarcation was supposed to be with Iberia from Gatwick and this was changed by the travel agent, without notification, to Vueling from the other Gatwick terminal. The plane was overbooked and all cabin luggage had to be packed into the hold. Legroom was at the legal minimum and the whole operation was less impressive than low cost operators such as Ryanair and Easy jet. The ship was one of the smaller ones in the Costa fleet and newly refurbished throughout. We joined it on the final leg of a world cruise. We had an inside cabin which was quite comfortable and serviced twice daily by wonderful staff. The neighbours were at times quite noisy though and they could be heard through the walls. The food onboard was generally excellent with formal dining or an anytime option being available. Here again the staff were excellent and no request was too much trouble. The formal dining is in a restaurant called Boticelli's, though not every evening was a formal occasion. Giardino's is where you can have buffet food during the day, including afternoon tea, and this too seemed to be of a good standard. We used the gym on a daily basis and found it to be well equipped and clean. It overlooks the bows of the ship and offers good views. The downside is that it is like excercising in a green house - beware! We were pleased to find that we were not the youngest on board and we made good friendships with other couples of a similar age and younger (most of whom seemed to have taken up the same "deal" as us). There is no Theatre on board and the entertainment is more Butlins than Las Vegas. The visiting cabaret acts were of a good standard, but the repertoire of the in-house musicians was very "samey" and began to wear thin when repeated night after night. We thought long and hard about whether to take the drinks package or not and were glad that we had decided to do so, for as only moderate drinkers it still worked out more economic to do so. Water, tea/cofee etc was not included in the base price of the cruise The ports of call were interesting to us, but Casablanca was culturally very different to anything we'd ever experienced (not in a good way). Savona was an absolute delight, not at all what we were expecting, as someone had said it would be like Hull!! I wouldn't look to book an excursion when docked here as there is definitely plenty to see and explore, all within walking distance. Due to the nature of the itinerary, we had little time in Malaga and to make the most of our time there we had to disembark whilst it was still dark and everywhere was closed! We took one excursion (to Rome) and everywhere else we explored either alone on foot, or with travelling companions. The hop on, hop off buses are good if you have limited time/mobility and want to see/learn as much as possible in a short space of time. Avoid the yellow one in Funchal, as although it offers a reduced rate for a ride up the cable car, it has much more limited frequency than the red bus. On one of our at sea days, Costa offered a behind the scenes tour of the ship, for (I think) 29 euros per person. We would love to have taken this opportunity, but felt that this was just a way of milking captive guests for a bit more money. Overall we enjoyed the experience, but would not now consider ourselves converts to cruising as some had suggested we would undoubtedly become. Enjoyable? yes certainly. Something we would do again? Very probably - and we are certainly glad to include it into the repertoire of holiday types that we select from Read Less
Already Booked?

Get to know who you’ll be sailing with

Find a Cruise

Easily compare prices from multiple sites with one click
Compare and book excursions for your next cruise