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3 Helpful Votes
Sail Date: October 2018
So a group of 7 girls decided to go on a cruise for one of our friends 40th birthday, only 2/7 people has done a cruise before so it’s an amazing idea on something different to do. We boarded at Barcelona, everything went very smooth, ... Read More
So a group of 7 girls decided to go on a cruise for one of our friends 40th birthday, only 2/7 people has done a cruise before so it’s an amazing idea on something different to do. We boarded at Barcelona, everything went very smooth, the check in staff were helpful and informative, so sat at the bar waiting to be called. After looking at the info the check in desks give we head into our room, collect the cards and walk out. We then go to reception get a drink, go for an explore, then head to the top deck. That’s when it goes slightly downhill, no one knows what to do next, we didn’t know about the entertainment information or the timetable as we were so excited to go exploring we seemed to miss the little pigeonhole right next to the door, I finally understood on the last night. Not Costas fault but it’s not explained very well once onboard the ship. Also being a group on girls on a birthday weekend I think there was a few more drinks flowing than normal. At 6.30 there was a safety demonstration which lasted about 20 odd minutes, then off to dinner for 9.15pm, that was a definite eye opener so very busy, the waiter we had wasn’t at all friendly (although we later found out they can work up to 8 months and that’s without a day off), even I don’t think I could plaster a smile on my face everyday. While dining in the main buffet Michael Jackson started blaring on the loud speaker, then up out of no where all the waiters start jumping about dancing. That was amazing as it comes out of nowhere!! Food was good, although the menu can get confusing as the waiter never did explain that you can order anything and everything if you choose. We all dance the night away and that was a great first night. Next morning with a slight hangovers and an early morning wake up call as someone managed to get locked out of their room and went off with another friend in another cabin, we all shower and up we get for a buffet breakfast. I can see from the choice of breakfast that they do try to cater for different nationalities but the breakfast isn’t great to be honest. I try some pancakes and bacon and that’s it. The coffee also isn’t great as unlike the bars where they have a machine and a milk frother they don’t have in the buffet, so water or orange juice is the way forward, also they don’t have a toaster, and the bread is rock solid. You could kill a bird with it. Off we go to marseille, hmmm next time I won’t bother as there’s not overly a lot to do there, walked around, saw some buildings, forced an alcoholic drink down our neck and back on the boat. lunch at the buffer, again it wasn’t too great, rock hard bread again, some warm focaccia, pasta, and a big lump of beef with potatoes, not great if you’re a vegetarian (I’m not, but 2 of our friends are). Go to dinner at 9.15pm, this time the waiters dance to some latin songs, ver well done again. Then another repeat of the night before, more drinks and dance the night away). The 3rd morning head off to the buffet again, this time no pacncakes, I don’t eat eggs so not a lot to choose from, I grabbed 2 pieces of French bread with cinnamon and some pineapple, that will do. We get off at Savona, 1 MASSIVE tip, other than supermarkets everything else shuts at 1.30 and opens back up at 4.30, unfortunately we have to be back on the ship by 4.30 so we spent an hour walking in a group of 7, with different people trying to find a restaurant just so we can get a pizza, it didn’t go down too well but got there in the end. Back on the ship, more drinks, a lot more passengers so the bar on deck 9 was a complete nightmare, then off we go again. Down to shower, off to the 9.15pm dinner, waited until 10pm to ask the waiter what time will the dancing be on tonight, he tells us there won’t be any, shame, so we all thanked him, 3 went off to bed, 4 of us decided to pop off to the casino. Within half hour our 50€ was spent and off to the bar we go. A few more drinks down our necks an the conversation turned to the bar staff. When we took 5 minutes out of our busy lives to see the amount they work, the stuff they have to put up with, and the hours they work on a daily basis, I’m so grateful for my life. The amount of time they’re away from home, they don’t see their families for months and months at a time. While we go on holiday they’re there at our beck and call when we want a drink or service. So thank you Henry and Danny for that night. So last morning just before we go to Barcelona, we set our alarms to make the restaurant breakfast. I do wish I’d gone there before but to be there by 9 is a bit of a deal breaker, unfortunately again we had a not so friendly waiter and had to be called about 3 times before he would come over to serve, at least it was nice. Back to the room to get our stuff as we had to be out by 10. We decided to go back to deck 9, as we started off from there a few more Prosecco to finish up the holiday, and off we go to the shops, pay our bill at the desk and get ready to leave. As they bleep mine and my roommates cats and unfamiliar buzz goes off, we’re not allowed to leave but everyone else disembarked, so back off to the desk to sort the cards out. Cards done and out we go. The 2 of us are last to pick up our luggage go through everything and my friend realizes she’s had some money stolen from her case. Do not leave any money in your case. There’s signs around saying the same so I don’t know what was going through her mind at that time when she left the case outside the door the night before. You HAVE to leave your cases outside of the room the night before for them to collect it. They advise to leave the cases the night before by 12 midnight and no later than 1am, but I witnessed them not coming until 3.30 am. Do not leave anything valuable at all. There’s always people workers and non workers wandering the hallways so could have been anyone. I also had stuff taken but luckily not money. Anyway other than the little hiccup at the end it all went well. I also missed the last day lunch as I was too busy booking my next cruise onboard. This time as a family, so hopefully the next one will be a little less partying and a little less hangovers. On the last note, be aware that if you suffer from rocking on land, It’s been 48 hours and I still don’t feel great and I’m still rocking and swaying. Maybe I was a little hasty in booking the next one but I’m sure I’ll be over it then. Read Less
5 Helpful Votes
Sail Date: August 2017
This cruise was chosen by Altius Insurance Cyprus (my husband work in this company) as a reward. It was my first cruise, but definitely I will do it again!!! The ship was so clean, nice odor, you could smell the cleaning odors ... Read More
This cruise was chosen by Altius Insurance Cyprus (my husband work in this company) as a reward. It was my first cruise, but definitely I will do it again!!! The ship was so clean, nice odor, you could smell the cleaning odors everywhere. We had cabin 6109. The service was amazing. The man that was cleaning our cabin was so polite. The dining on the second deck was amazing. I was wondering how they could serve so tasty food to thousand people "a la carte". The waiters were amazing...so polite! What impressed me the most was the guy and the team in charge with the entertainment!! I remember his name! Louis...was everywhere...dancing...singing... presenting...amazing humor and energy! But what amazed me the most was the assistant bar manager: Pantelis Zoografos! What a personality! I am a marketer and maybe I evaluate different than other people but his eyes were everywhere, ready to offer his services, to say a joke or to say something nice! Make me wonder if this man was born for this job or maybe the job was invented for him!!! Read Less
5 Helpful Votes
Sail Date: March 2017
We chose this cruise as it was extremely good valve for money. We secured it through Groupon and flew from Gatwick to Nice. Transfers smooth and on arriving at the ship our bags were whisked away and placed outside our cabin, let the fun ... Read More
We chose this cruise as it was extremely good valve for money. We secured it through Groupon and flew from Gatwick to Nice. Transfers smooth and on arriving at the ship our bags were whisked away and placed outside our cabin, let the fun begin! The ship is very ornate and the interior decorating a little offensive to those who like colour co-ordinated surroundings! However it was clean and the cleaning staff kept the whole ship slick and span. The waiter dining was good but could be a bit protracted in the evening's (we went for the early sitting as the 8 30 could mean queuing) As we got acclimatised we went to Deck 9 for meals as these are buffet style which was more to our liking. You get to see whats on offer and it was generally very good. One gripe of mine was the tomatoes! They weren't the lovely rich Italian ones, supermarket bland! The theatre acts were brilliant thoroughly enjoyed them. We enjoyed also the library and quiet areas. We did 1 excursion, Sorrento (which is beautiful) could have done without the Lemoncello factory experience as so much to see in Sorrento and would rather have skipped that and gone straight to Sorrento. We did hop on/off buses at Barcelona and Marseilles, great value for money and easy to book when we went ashore, so don't worry about doing them on board. We did the drinks package which we were pleased with, but be aware if you order a bottle of wine you will be charged, same with a bottle of water - by the glass you won't. This worked for us but of course of you want to sample wines from the extensive list you shave to bear t his in mind. Service charge. This is added daily so don't know if its worth enquiring paying at booking? May be discounted but not sure, one to ask travel agents. If we cruised again we would not try to see too much on going ashore as nearly missed the ship in Barcelona!!!! Just be aware that 5/6 hours, which you get in most stops, is not long. Long transfer on return. We flew out from Milan, lovely scenery on route, but had a long wait at the airport. This was not ant fault of Costa of course. In all we met some lovely people. Italian, French, German, Russian, Cuban in fact a very eclectic mix of nationalities! We really enjoyed this aspect of the cruise and although we both have only English it made for some hilarious conversations!!! Would I travel again with Costa? Most definitely. Why? Good cabins, good food and drink, good entertainment (would love to take my grandkids!) Excellent friendly "can't do enough for you staff), special mention here to Maria our cabin steward who was kindness itself! Lastly - great cruise if you can go Italian as very family orientated and relaxed. Loved it!!! Read Less
5 Helpful Votes
Sail Date: October 2015
We had a great cruise, spoiled by a few incidents and poor follow up. We embarked at Trieste, a great town where I would have liked to have spent more time. We visited Split, Kotor, Argostoli (very forgettable - stay on the boat), ... Read More
We had a great cruise, spoiled by a few incidents and poor follow up. We embarked at Trieste, a great town where I would have liked to have spent more time. We visited Split, Kotor, Argostoli (very forgettable - stay on the boat), Corfu, and Venice. The ship was great and the fellow passengers very friendly, although few spoke English (not a fault of Costa and we expected this). We purchased some wine in Argostoli, which were embargoed when we returned to the ship. These were to be returned to us when we disembarked - however they were never seen again. Upon disembarking, one of our bags was damaged to a point where it was marginally useful. Also I had additional charges added to my account (two lots of internet use - btw the internet is extremely slow, difficult to access, and extremely expensive). I tried to address these matters on board. I thought that I had corrected the additional charges, but no; they were just directly debited from my card. We had crew acknowledgement of the "lost" wine and damaged bag, and because we had booked with Costa USA, we were asked to refer these matters to Costa USA Customer Care and we had some dialogue with that office, who at first appeared to be interested but eventually failed to return any communications. Having been in business myself for many years, I acknowledge that not everything goes according to plan. However how a complaint is dealt with is often the determinant as to how the company's performance is viewed. The lingering aftertaste of my Costa cruise is: 1. I suspect that Costa have an on-board staff theft issue. 2. Costa's follow up service, Customer Care, is very unresponsive. 3. With random charges applied to my credit card, and no opportunity for redress, why would I put myself in this position again. Read Less
Costa Mediterranea Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.0 3.2
Entertainment 3.0 3.2
Public Rooms 4.0 4.1
Fitness Recreation 4.0 3.7
Family 4.0 3.7
Shore Excursion 5.0 3.4
Enrichment 1.0 2.9
Service 4.0 3.7
Value For Money 4.0 3.6
Rates 4.0 3.9

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