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3 Helpful Votes
Sail Date: December 2014
This is the third time Im writting a review here on Cruisecritic, hopefully this time the editor will finally post it. This is our 14th cruise(have done Royal Caribben, Norwegian, Carnival and Princess) and our 4th with Costa (did the ... Read More
This is the third time Im writting a review here on Cruisecritic, hopefully this time the editor will finally post it. This is our 14th cruise(have done Royal Caribben, Norwegian, Carnival and Princess) and our 4th with Costa (did the Mediteranea twice before and the Concordia once) The Good: The shows were good, but short. The live music was good, but also short in duration (1 hr and then dj usually) ship was perfect and exactly how we remembered it, clean and beautiful. Price, got a great price for an 11 day exotic Caribbean cruise. Costa also gave us a free upgrade to a premium balcony from the bottom of the ship, just awesome! Our room Steward and dinner water server were awesome. The ambiance and atmosphere was very nice still.... THE BAD AND THE UGLY: Now this is the first cruise im writting a review on, and thats because there were some very bad negative's on this cruise Ive NEVER experienced before.  Very angry staff, most were unfriendly, unhelpful and plain out mad....service by anyone coming in contact with food either serving or cooking was just terrible!! Plus the food was just horrible, I lost 4 lbs on this cruise. Think boiled rice, boiled potatoes, boiled brocolli and chicken backs PERIOD for lunch 11 days in row on the buffett line..bfast was even worse, sit down meals were almost as bad. Anything of value was hidden, hard boiled eggs, parmesean cheese or maple syrup were like gold on the Mediteranea. This is the only time in 14 cruises have we seen such terrible food, and yes food is a subjective thing, but the food on this cruise was on another level, and not a good one. People were constantly dumped off and picked up at different stops, it seems like this cruise was nothing more than a low budget bus ride on water. Staff couldnt get you off fast enough...most things were cut to the bone, no coffee, no beach towels...no van or choc ice cream..only strawberry and most of the time it was empty btw.... Costa used to be a great cruise line with awesome service and food, but now it seems theyre just trying to make up 2 billion dollars lost on the concordia on the backs of their workers and cruisers...were not expecting gourmet anything but the food on this ship was mostly inedible and just plain bad...i would not recommend Costa now, and will never go on another one...every American and Canadian we met hated the food too, also a lot of Europeans were unhappy as well. Read Less
1 Helpful Vote
Sail Date: November 2012
I travelled with my 87 year old mother and booked the trip two weeks prior because the price was so good. We arrived in Miami a day early and rented a car at Dollar car rental for a great rate of $23.00 total, much cheaper than taking a ... Read More
I travelled with my 87 year old mother and booked the trip two weeks prior because the price was so good. We arrived in Miami a day early and rented a car at Dollar car rental for a great rate of $23.00 total, much cheaper than taking a taxi, plus we had the car for a day to travel around. The next day we returned the car to the airport and they provided a free shuttle to the cruise port. We were there around 12:00 p.m. and there were already quite a few people there, even though our ship wasn't sailing until 9:00 p.m. We were quickly on board and went to the 9th floor for something to eat until our rooms were ready, which was about 2:00. I have previously travelled on Princess and Royal Caribbean and have always booked an inside room, except for a 12 day Mediterannean cruise that I took with my husband where we booked an oceanview room. It never made sense to me to spend money on the room as we only sleep and change there. However, I really did enjoy the balcony. I kept the curtains open and woke up to a view of the ocean. I also kept the door open at night so that we could hear the sound of the ocean. In the morning I would go on the balcony and read a little before going for breakfast. The room was a good size and our room steward was great. I still wouldn't pay a lot extra for a balcony in the future, but this was only $40.00 a week more each person and it offered an onboard credit of $100.00. I was worried about the reviews of Costa, mainly the smoking on the ship. I've been trying to get my husband to quit smoking for over 30 years and I hate the smell of smoke. There were smoking areas, but there were also a lot of non smoking areas, so it really didn't cause a problem. There is smoking in the casino and would go through the casino to get to the theatre, youcould also get to the theatre from another floor though, so if it really bothered you, you could avoid it. Some of the reviews said you could smell the smoke in your room from adjoining cabins, but we couldn't smell anything. When we first boarded, the ship seemed very ornate. There are many mirrors and lots of gold, but you soon get used to that. The reviews also said that there were no drinks (water, coffee, tea, juice, etc.) and that you were forced to buy a drink package. This was not the case, water, coffee, tea, juice were offered for breakfast. There was water, coffee, tea, ice tea for lunch. Water was available all day on the pool decks. You could get drinking water in the dining room for supper. As I don't drink, it didn't make sense to do the unlimited drinking package at $250 a week (especially as you have to get it for both people in the room). However, if you do drink, this is a really good deal as it included capuccino, tea, coffee, pop, wine, alcoholic drinks and beer. The food was a little different, but good. There was always something to choose from. The eggs in the buffet were a little runny, but there is a station that you can get fried eggs, omelets, etc. There was always pancakes, french toast, bacon (a little undercooked for me), fruit, cereal, yogurt, and wonderful pastries. Lunch was great, lots to choose from, as well as a pizza bar and hamburgers, hot dogs and fries. Supper was also very good. The servings were small, but more than enough as there was 5 courses. The desserts were good, but no cheesecake, etc., but more than enough to choose from. The animation team always looked like they were having a great time. It was fun to just watch or join in the activities and dancing lessons by the pool. They had exercises every day on the deck, which was really nice. At 9:00 a.m. there was usually a yoga type of stretch, which was a great way to start the day. At 9:30 a.m. there was an abs session or aqua exercise session. At 5:00 p.m. there was another exercise session, either stretch or aerobics or abs. I really enjoyed these. There was a large slide at the back of the boat that was great for both kids and adults. There is a kids club, but I didn't check this out as our grandchildren weren't with us on this cruise, but I did see some staff with a group of children and the kids seemed to be having a good time. There wasn't any problem with children running all over the place on this cruise, everyone seemed to take care of their kids. Some people still put their things on a lounger and then not show up for a few hours, even though they do ask you not to do that. Unfortunately some people are just inconsiderate. There are three pools and four hottubs. The only negative was that the hottubs could have been hotter, especially the ones on deck. The one in the spa area was okay. My mother likes to spend a good deal of time in the hottubs as it helps her arthritis. The gym was really nice, had three small levels with different exercise equipment. The spa in the same area and has showers, sauna and steam bath, hot tub and a few loungers for relaxing. There is no extra fee to go to this area. The shows in the evening were okay, not the best, but a nice way to end the day. One show was very good, it was with a singer and a guy that stood on his hands on two sticks and did all kinds of antics. He was amazing. The singers and dancers were also good. I've enjoyed the shows on the Princess better. There are quite a few little bars that have singers around the ship, but were very good. The casino was always full and everyone seemed to be enjoying themselves. I can't say much about the islands as we mainly got off and walked around the port, but didn't really do anything on the islands as my mother wasn't really up to doing a lot of touring. I've already been to most of the Carribean, so I was fine with just spending time relaxing. As we didn't have kids with us, it wasn't a big deal to go to the beach. We're also going to the Dominican in February, so we'll be on a beach for a week. We mainly went to rest and enjoy the sun. In Ocho Rios we just wanted to walk into town. The people there were a little upset that we didn't want to take the $2.00 taxi ride into town, but we really just wanted to walk around. Some were a little rude. It is definitely must least favourite port and I probably won't go back to Jamiaca. We were there around 20 years ago with our kids. There are many other places I would rather be. Other people really enjoyed Belize and Roatan (my family at home were very concerned that I not get off on those islands as they are supposed to be dangerous - however, everyone really enjoyed themselves). The people right in the port were very nice and friendly. Everyone said the trip to the Mayan ruins in Belize was wonderful, however, it was a 7 hour trip and would have been too much for my mother. One woman that took the shore excursion with the ship said the people were complaining it was too hot and they wanted to cut the lecture short and just go to the beach. She was very disappointed as the lecture was really good. That's the problem with going on a large tour, they have to please everyone. Whereas if you arrange to go on your own or with a few people, you can cater your tour to what you want. Three of the people at our dining table went on their own and had a wonderful time. I was reluctant to go with them because of the warnings from my family. The cost of that trip wasn't much different than what was offered on the ship. I believe paid $75.00 a person and the one booked through the ship was about $85.00. The tour in Roatan was only about $25.00 per person to tour the island, and they really enjoyed that. It's quite a bit more if booked on the ship. However, it might be safer. When we were disembarking I overheard a woman say she couldn't wait to get off the ship, which surprised me, but there are some people that you just like to complain. As I was packing very light I didn't bring shampoo, conditioner and body lotion as I thought they'd supply that. They did have shampoo and I had to request body lotion. They didn't have conditioner, so I bought that in Jamaica. It was a little confusing at times for my mother, as all the announcements were usually done in five languages (Italian, English, French, German and Spanish), but I didn't find that a problem. She has a hearing problem and obviously they had to speak quickly to get the announcements in. I think she had a hard time differentiating between the languages, as she kept saying they don't speak any English. It was really nice to see so many different nationalities together. I would definitely travel with Costa again. The ship was very clean and the staff were wonderful. We met many nice people and had a wonderful time. Read Less
Sail Date: February 2008
Embarkation was efficient, Destinations were really good But from there it went south really quick. Starting with the buffet, The first day it was really good, Especially the seafood pasta salad with squid. I thought we were in for a real ... Read More
Embarkation was efficient, Destinations were really good But from there it went south really quick. Starting with the buffet, The first day it was really good, Especially the seafood pasta salad with squid. I thought we were in for a real treat. So after lunch we decided to tour the ship and stumbled onto the main dining room. We decided to enter through the doors to take a peak when we were rudely yelled at by the Mater D (Sorry for the mispelling) to leave. Our initial reaction was "Wow, That was shocking, He could have handled it differently. He was an Italian with a huge attitude and bad manners. I thought from that point this guy can kiss his tip goodby! The first night we ate in the main restaraunt and both my wife and I had the French onion soup thinking that it should be a good choice. That was a big mistake! I took my first spoon full and lost my appetite right at the get-go. I called over the waiter and he offered up a salad as an alternative which I reluctantly accepted. Shortly after the same Mater D came running up to my table apologizing for the terrible soup and insisted to make it up with another menu choice. My first thought was he needed a Huge breath mint as his breath was that of halitosis. At that point my Dinner was ruined and we left immediately. Moving forward we really enjoyed our destinations, Which were Grand Cayman, Routan, Key West and Cozumel. The ship was very clean, The bartender "Leo" was excellent, But the Italians and europeans working on the ship treated my Wife and I like second class citizens. Specifically Customer Service. (NOTE: Customer Service is not a term that is understood on this ship) I almost got into a tussle with a Euro in the Casino after winning a $500.00 jackpot on the Wheel of fortune machine that he had left a couple of minutes prior. Funny thing is that the Italian Employees on this ship must not realize that their Employer is Carnival International and it is an AMERICAN Company that owns it. I reflect back to how I was treated by many of their staff and get a laugh at who is paying their paycheck. This Cruise was a nightmare. After our bad experience in the dining room on the first night we opted for the Buffets, But they closed at 8:00pm and the remaining choices were pizza and salad OR salad and pizza, Take your pick!! So, In reviewing the Buffets I will start with Breakfast which the choices were smoked salmon and a Tilapia wrapped pickle "Really"? I can see that the Euros may have a palet for that but not us Yanks. Note to Costa, You are cruising out of Ft. Lauderdale, It would only make sense to design the menu around the preferences of American cuisine, Correct? Breakfast was only good if you had the omlette which had huge lines or the fruit. Either way, It was not good. Now we go to Lunch. Bottom line it was terrible. The squid salad was served daily without change and every day it got a little more distastful and rotten as the week progressed. In summary of this waste of money, I would only recommend that people who are considering a cruise with Costa, To spend it with a Cruise line that really knows how to treat their Customers. IE: Royal Carribean or Princess. Sincerely One Very Disappointed Yankee! Read Less
Costa Mediterranea Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.0 3.2
Entertainment 3.0 3.2
Public Rooms 4.0 4.1
Fitness Recreation 4.0 3.7
Family 4.0 3.7
Shore Excursion 5.0 3.4
Enrichment 1.0 2.9
Service 4.0 3.7
Value For Money 4.0 3.6
Rates 4.0 3.9

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