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7 Helpful Votes
Sail Date: November 2018
I choose that cruise, because it was the only one for my date and location. The ship is pretty old, the cabin especially the bed and the shower were very good, but your hear everything from outside ... you have to pay for everything. ... Read More
I choose that cruise, because it was the only one for my date and location. The ship is pretty old, the cabin especially the bed and the shower were very good, but your hear everything from outside ... you have to pay for everything. The worst is the WiFi ...3 GB for 150€... The staff of the ship are very poor - they have to represent a high standard, but themselves have a horrible life on board (also the guest act not very friendly) On the ship we felt like sheep ... there is nobody familiar with you .. you have to stand quiet, as you get told where and when to go... if you want to do your own excursion, they block you, whenever they can... they are trained to sell you and gain extra money the ship is so old, water was dripping from the ceiling during the meals, at the sauna the roof is hanging down...... And on the ship you feel like in prison.............For us never again! Read Less
3 Helpful Votes
Sail Date: October 2018
So a group of 7 girls decided to go on a cruise for one of our friends 40th birthday, only 2/7 people has done a cruise before so it’s an amazing idea on something different to do. We boarded at Barcelona, everything went very smooth, ... Read More
So a group of 7 girls decided to go on a cruise for one of our friends 40th birthday, only 2/7 people has done a cruise before so it’s an amazing idea on something different to do. We boarded at Barcelona, everything went very smooth, the check in staff were helpful and informative, so sat at the bar waiting to be called. After looking at the info the check in desks give we head into our room, collect the cards and walk out. We then go to reception get a drink, go for an explore, then head to the top deck. That’s when it goes slightly downhill, no one knows what to do next, we didn’t know about the entertainment information or the timetable as we were so excited to go exploring we seemed to miss the little pigeonhole right next to the door, I finally understood on the last night. Not Costas fault but it’s not explained very well once onboard the ship. Also being a group on girls on a birthday weekend I think there was a few more drinks flowing than normal. At 6.30 there was a safety demonstration which lasted about 20 odd minutes, then off to dinner for 9.15pm, that was a definite eye opener so very busy, the waiter we had wasn’t at all friendly (although we later found out they can work up to 8 months and that’s without a day off), even I don’t think I could plaster a smile on my face everyday. While dining in the main buffet Michael Jackson started blaring on the loud speaker, then up out of no where all the waiters start jumping about dancing. That was amazing as it comes out of nowhere!! Food was good, although the menu can get confusing as the waiter never did explain that you can order anything and everything if you choose. We all dance the night away and that was a great first night. Next morning with a slight hangovers and an early morning wake up call as someone managed to get locked out of their room and went off with another friend in another cabin, we all shower and up we get for a buffet breakfast. I can see from the choice of breakfast that they do try to cater for different nationalities but the breakfast isn’t great to be honest. I try some pancakes and bacon and that’s it. The coffee also isn’t great as unlike the bars where they have a machine and a milk frother they don’t have in the buffet, so water or orange juice is the way forward, also they don’t have a toaster, and the bread is rock solid. You could kill a bird with it. Off we go to marseille, hmmm next time I won’t bother as there’s not overly a lot to do there, walked around, saw some buildings, forced an alcoholic drink down our neck and back on the boat. lunch at the buffer, again it wasn’t too great, rock hard bread again, some warm focaccia, pasta, and a big lump of beef with potatoes, not great if you’re a vegetarian (I’m not, but 2 of our friends are). Go to dinner at 9.15pm, this time the waiters dance to some latin songs, ver well done again. Then another repeat of the night before, more drinks and dance the night away). The 3rd morning head off to the buffet again, this time no pacncakes, I don’t eat eggs so not a lot to choose from, I grabbed 2 pieces of French bread with cinnamon and some pineapple, that will do. We get off at Savona, 1 MASSIVE tip, other than supermarkets everything else shuts at 1.30 and opens back up at 4.30, unfortunately we have to be back on the ship by 4.30 so we spent an hour walking in a group of 7, with different people trying to find a restaurant just so we can get a pizza, it didn’t go down too well but got there in the end. Back on the ship, more drinks, a lot more passengers so the bar on deck 9 was a complete nightmare, then off we go again. Down to shower, off to the 9.15pm dinner, waited until 10pm to ask the waiter what time will the dancing be on tonight, he tells us there won’t be any, shame, so we all thanked him, 3 went off to bed, 4 of us decided to pop off to the casino. Within half hour our 50€ was spent and off to the bar we go. A few more drinks down our necks an the conversation turned to the bar staff. When we took 5 minutes out of our busy lives to see the amount they work, the stuff they have to put up with, and the hours they work on a daily basis, I’m so grateful for my life. The amount of time they’re away from home, they don’t see their families for months and months at a time. While we go on holiday they’re there at our beck and call when we want a drink or service. So thank you Henry and Danny for that night. So last morning just before we go to Barcelona, we set our alarms to make the restaurant breakfast. I do wish I’d gone there before but to be there by 9 is a bit of a deal breaker, unfortunately again we had a not so friendly waiter and had to be called about 3 times before he would come over to serve, at least it was nice. Back to the room to get our stuff as we had to be out by 10. We decided to go back to deck 9, as we started off from there a few more Prosecco to finish up the holiday, and off we go to the shops, pay our bill at the desk and get ready to leave. As they bleep mine and my roommates cats and unfamiliar buzz goes off, we’re not allowed to leave but everyone else disembarked, so back off to the desk to sort the cards out. Cards done and out we go. The 2 of us are last to pick up our luggage go through everything and my friend realizes she’s had some money stolen from her case. Do not leave any money in your case. There’s signs around saying the same so I don’t know what was going through her mind at that time when she left the case outside the door the night before. You HAVE to leave your cases outside of the room the night before for them to collect it. They advise to leave the cases the night before by 12 midnight and no later than 1am, but I witnessed them not coming until 3.30 am. Do not leave anything valuable at all. There’s always people workers and non workers wandering the hallways so could have been anyone. I also had stuff taken but luckily not money. Anyway other than the little hiccup at the end it all went well. I also missed the last day lunch as I was too busy booking my next cruise onboard. This time as a family, so hopefully the next one will be a little less partying and a little less hangovers. On the last note, be aware that if you suffer from rocking on land, It’s been 48 hours and I still don’t feel great and I’m still rocking and swaying. Maybe I was a little hasty in booking the next one but I’m sure I’ll be over it then. Read Less
5 Helpful Votes
Sail Date: March 2017
Barcelona 2 days before departure - fantastic called H10 - apx 10 mins walk from beach, easy metro/underground to use Cruise 2 Adults from UK boarded ship (all age ranges on board and nationalities). Decor really over the top ! ... Read More
Barcelona 2 days before departure - fantastic called H10 - apx 10 mins walk from beach, easy metro/underground to use Cruise 2 Adults from UK boarded ship (all age ranges on board and nationalities). Decor really over the top ! mirrors, colours, cleaning must be a nightmare ! Thought we were in a film set, ha ha Inside cabin good, service good all round on ship Dining geared to Italian taste, pasta pasta pasta, puddings not brilliant. Waited on meals -really didnt know what we were going to end up with, always a suprise, some good, some not so good (we are not fussy eaters) Drinks packages expensive and you cannot take any alcohol on board at any point, boarding and from trips, scanned bags on boarding every time and if found taken off you until end of cruise Entertainment ok but they have to translate into all languages and it becomes a bit tiresome for all. Hence no comedians. No cinema. Trips good, expensive. Even had to pay for shuttle bus to take into town from port 10 euro each Be careful if you have not been warned - you have to swipe you credit card with them on boarding for your drinks, purchases etc. The service charge (tips) were compulsory and it was 140 euro inclusive for both of us. Read Less
5 Helpful Votes
Sail Date: February 2017
My wife and I wanted a good price, port visits to places we had not visited (Genoa, Herculaneum and Valleta, Malta) and a return visit after 30 years or so to Barcelona. We had spent 2 nights on our own long ago in downtown Palermo, but ... Read More
My wife and I wanted a good price, port visits to places we had not visited (Genoa, Herculaneum and Valleta, Malta) and a return visit after 30 years or so to Barcelona. We had spent 2 nights on our own long ago in downtown Palermo, but knew there was more to see. Costa offered all the right ports and a good price. MSC Cruises had a much larger ship (3200 passengers vs 2100), visited Rome, not Naples, and had roughly similar reviews to Costa.and similar prices. Ship size and Herculaneum (Naples) made Costa the obvious choice Some reviews said the Mediterranea was over-decorated. It is bright and colorful inside, but we quickly got used to the colors and other eye-catchers. Soon the decorations added to the fun we were having. Languages posed no probem. We got the daily bulletin in English, our cabin steard (Remudia) spoke good English, as did our dinner waiter (Raj) and most other staff members we spoke with. Our excursions were in English and either German or Spanish. The ship has hospitality desk employees whose first language is English and German and at least French. Not sure about Spanish. We enjoyed the food (not counting a cheeseburger with a dried bun at the pool buffet.) We lived in Germany for 9 years long ago and traveled as often as we could across Europe so cold breakfast was no surprise. We were happy with the cold buffet breakfast for 4 days, mixed with a variety of hot eggs and meat breakfasts in the main dining room the other 3 days. Coffee, tea and juices were all free at breakfast. Like on land in Europe, coffee, tea and water were not free at other meal times. Variety was okay at lunch and dinner menus, food quality and service were excellent at dinner. We bought their lunch and dinner wine package. My wife almost always drinks red wine, even with fish, while I pair red food with red wine and fish or cream pasta dishes with white wine. Our wine package came by the glass, not full bottles, so each of us could drink the wine we wanted. Both red and white were nice wines and getting 2 or 3 refills was no problem. We booked an excursion to la Sagrada Familia church in Barcelona on the morning we were to disembark. That tour could have complicated our disembarkment, but the Enlish language host and the Excursion Desk supervisor made it easy. We got our passports early, took all our baggage to the tour bus and left the tour by the Columbus statue at the port. No need to reboard the ship or get bags at the ship terminal. A 10 Euro cab ride later, we are at our hotel for 3 more nights in Barcelona. Read Less
1 Helpful Vote
Sail Date: February 2017
I choose this cruise for the visit to Naples. I was disappointed with the food. too me the buffet was very blan and the dinners where not anything special. If the cooking was Italian at it´s best then I would query this. The ... Read More
I choose this cruise for the visit to Naples. I was disappointed with the food. too me the buffet was very blan and the dinners where not anything special. If the cooking was Italian at it´s best then I would query this. The organization was lacking on the cruise. The cabin was very reasonable. I thought that the decore of the Ship was very over powering and heavy making you feel very enclosed. The entertainment staff seamed to support firstly the Italians, the French ! I thought that the entertainment was very average. The tours were good. ONE WORD OF WARNING CHECK ALL THE AMOUNTS THAT WILL BE TAKEN FROM YOUR CREDIT CARD! Many mistakes were made with my account and I have not received a detailed invoice. Bcareful when booking tours and make sure that the correct ones are booked and charged I would thing again before I used Costa Cruises. Read Less
2 Helpful Votes
Sail Date: January 2017
We sailed Jan 29, 2017 i booked 2 cabin 4 adults 1 infant 1 child. The kids enjoyed Peppa Pig show and heated pools. Spacious cabin but you have to close the toilet cover to flush the water and i hate it especially at the public toilets, ... Read More
We sailed Jan 29, 2017 i booked 2 cabin 4 adults 1 infant 1 child. The kids enjoyed Peppa Pig show and heated pools. Spacious cabin but you have to close the toilet cover to flush the water and i hate it especially at the public toilets, its the same you have to put down the toilet cover to flush the water. Very nice cabin crew and accomodating. The food at the dining is just awful, too salty lasagna.. No free water at the dining. I dont like the fish at the buffet its just awful everyday. Entertainment nothing special but they are nice. I participated at the Voice Of The Sea and its a memorable experience, that was very nice... The party at the pool deck is very good but after you party no free food availble. Their gala night is just another night nothing special. It just that not my type of cruise. But for a very cheap price i will go back again with the family. Read Less
3 Helpful Votes
Sail Date: October 2015
I dedicate this review to the people working on the ship, especially the people cleaning the rooms and working as waiters. These people are so hard working, they speak several languages, they smile all the time, help you any way they ... Read More
I dedicate this review to the people working on the ship, especially the people cleaning the rooms and working as waiters. These people are so hard working, they speak several languages, they smile all the time, help you any way they can, give you advice if you ask them, dance with guests, make shows for guests and etc. I don't know how much they get payed, but whatever the amount it is not enough. The only bad thing is that there are not so many young people on the cruiser so they could look and be ashamed of these people who are so brilliant in so many ways. My husband and I would go again to the same cruise and are planing to go to Costa cruises next year. BTW excellent food and lots of choice, we got a few pounds on board. :) Read Less
4 Helpful Votes
Sail Date: April 2015
First I have to tell you that I normally don´t write reviews for this site. But I have heard it being mentioned so often, this past week, that I do feel the need to give my opinion. My family joined the transatlantic cruise guests for ... Read More
First I have to tell you that I normally don´t write reviews for this site. But I have heard it being mentioned so often, this past week, that I do feel the need to give my opinion. My family joined the transatlantic cruise guests for the last week of their stay on Costa Mediterranea(a very good 6-night-deal was offered in Belgium and the Netherlands and we decided to take it). We are experienced cruisers. We are from Europe and have sailed on many cruise lines. As a couple and as a family. Cruisecritic was mentioned by several different American guests, when complaining to staff of the Costa Mediterranea. I literally heard "you just wait until I write about your service on Cruisecritic-dot-com". I decided not to say anything on board, but want to describe my honest experience, from a European point of view. And would like to tell you that we met many great US guests and had wonderful conversations(so this is not about generalizing in any way). I will first write on how I see Costa and then about our latest experience on Costa Mediterranea. The thing you have to realize, when taking a Costa cruise, is that you are entering "floating Italy". We love it, but it is very, very different from "floating USA". We love our peace and quiet. I actually get very anxious on US ships; I want to spend my vacation with my family. We don´t need entertainment,we only use the restaurant dining room(for breakfast lunch and dinner) we don´t drop our kids off at clubs and we don´t want to be chased by staff, repeatedly asking us what we need; we don´t fancy buffets, we want to decide when to socialize, our kids love to mingle at the baseball field or in the pools, when they feel like it. And I love the fact that all of our wishes our fullfilled, when we make them clear to the staff. We love Costa, because it really lives up to our expectations, in every area. Another thing you have to realize is that Costa gives you an absolutely amazing price. But it is an Italian price. When I check out Costa deals, I add the price for drink packages. Because I know I need to add them. Costa is very clear about what you do and don´t get, when sailing with them. When I make a trip budget, I add the drinks package. And I pay it in advance. I know it is a lot of money, but I can tell you you won´t regret it. The Costa Service Charge is similar on all cuise lines(minus Aida, but I absolutely can´t and won´t recommend Aida). One thing I need to warn you about is that Costa is amazing from the moment you arrive at your terminal. Costa is absolutely not good at making your travel arrangements. Friends and relatives and we, as a family, have had very, very stressfull and poor experiences with Costa tranfers(especially the ones from Malpensa). Ours range from an extremely ill bus driver to a bus crash. And we twice had the whole ship, delaying departure, because our bus driver was playing on his Ipad, while driving. And there is more(I have made many complaints, but nothing was done to make changes). But, this service is outsourced by Costa. Once you reach the terminal, everything is great and extremely smooth! Now, back to the cruise. We flew in, took the 5 Euro bus to Milano Centrale and then the direct train to Savona(book online to get a good price and a reservation. Kids Read Less
Costa Mediterranea Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.0 3.2
Entertainment 3.0 3.2
Public Rooms 4.0 4.1
Fitness Recreation 4.0 3.7
Family 4.0 3.7
Shore Excursion 5.0 3.4
Enrichment 1.0 2.9
Service 4.0 3.7
Value For Money 4.0 3.6
Rates 4.0 3.9

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