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1 Helpful Vote
Sail Date: February 2019
We were looking for a week of winter sun in February and chose Costa because of the itinerary, and location. We made our own travel arrangements and flew to Dubai on Emirates, and with a short transfer, we were at the port within an ... Read More
We were looking for a week of winter sun in February and chose Costa because of the itinerary, and location. We made our own travel arrangements and flew to Dubai on Emirates, and with a short transfer, we were at the port within an hour of landing. Embarkation was quick and efficient and our luggage was delivered to our cabin quickly. The ship was clean, all the crew we met were polite, and service was excellent. The other travellers were a diverse group from many different countries. Dining : We ate in the main dining room every night, the food was very good ( despite some criticisms I'd read before we travelled ) fresh pasta, wonderful mozzarella - made fresh on the ship - and well cooked and prepared meat dishes. Our server Emmanuel was polite and courteous. We had the Piu Gusto drinks package which included house wine with our meals and this was constantly topped up without us needing to ask, as was water. Entertainment : We did a morning back stage tour of the ship that was very interesting and well worth doing. The shows were of a high standard, and very enjoyable. There was music in every bar - and there were plenty of bars...and dancing, if thats your thing. Excursions : We didnt do any of the official tours so I cant comment, though we had no problem finding our own way round Muscat, and Abu Dhabi, visiting the Grand Mosque and the heritage village using local cabs. We also spent a day at a hotel pool in Abu Dhabi Saadiyat beach which ws good value and lovely. We would definitely travel with Costa again. Read Less
3 Helpful Votes
Sail Date: October 2018
So a group of 7 girls decided to go on a cruise for one of our friends 40th birthday, only 2/7 people has done a cruise before so it’s an amazing idea on something different to do. We boarded at Barcelona, everything went very smooth, ... Read More
So a group of 7 girls decided to go on a cruise for one of our friends 40th birthday, only 2/7 people has done a cruise before so it’s an amazing idea on something different to do. We boarded at Barcelona, everything went very smooth, the check in staff were helpful and informative, so sat at the bar waiting to be called. After looking at the info the check in desks give we head into our room, collect the cards and walk out. We then go to reception get a drink, go for an explore, then head to the top deck. That’s when it goes slightly downhill, no one knows what to do next, we didn’t know about the entertainment information or the timetable as we were so excited to go exploring we seemed to miss the little pigeonhole right next to the door, I finally understood on the last night. Not Costas fault but it’s not explained very well once onboard the ship. Also being a group on girls on a birthday weekend I think there was a few more drinks flowing than normal. At 6.30 there was a safety demonstration which lasted about 20 odd minutes, then off to dinner for 9.15pm, that was a definite eye opener so very busy, the waiter we had wasn’t at all friendly (although we later found out they can work up to 8 months and that’s without a day off), even I don’t think I could plaster a smile on my face everyday. While dining in the main buffet Michael Jackson started blaring on the loud speaker, then up out of no where all the waiters start jumping about dancing. That was amazing as it comes out of nowhere!! Food was good, although the menu can get confusing as the waiter never did explain that you can order anything and everything if you choose. We all dance the night away and that was a great first night. Next morning with a slight hangovers and an early morning wake up call as someone managed to get locked out of their room and went off with another friend in another cabin, we all shower and up we get for a buffet breakfast. I can see from the choice of breakfast that they do try to cater for different nationalities but the breakfast isn’t great to be honest. I try some pancakes and bacon and that’s it. The coffee also isn’t great as unlike the bars where they have a machine and a milk frother they don’t have in the buffet, so water or orange juice is the way forward, also they don’t have a toaster, and the bread is rock solid. You could kill a bird with it. Off we go to marseille, hmmm next time I won’t bother as there’s not overly a lot to do there, walked around, saw some buildings, forced an alcoholic drink down our neck and back on the boat. lunch at the buffer, again it wasn’t too great, rock hard bread again, some warm focaccia, pasta, and a big lump of beef with potatoes, not great if you’re a vegetarian (I’m not, but 2 of our friends are). Go to dinner at 9.15pm, this time the waiters dance to some latin songs, ver well done again. Then another repeat of the night before, more drinks and dance the night away). The 3rd morning head off to the buffet again, this time no pacncakes, I don’t eat eggs so not a lot to choose from, I grabbed 2 pieces of French bread with cinnamon and some pineapple, that will do. We get off at Savona, 1 MASSIVE tip, other than supermarkets everything else shuts at 1.30 and opens back up at 4.30, unfortunately we have to be back on the ship by 4.30 so we spent an hour walking in a group of 7, with different people trying to find a restaurant just so we can get a pizza, it didn’t go down too well but got there in the end. Back on the ship, more drinks, a lot more passengers so the bar on deck 9 was a complete nightmare, then off we go again. Down to shower, off to the 9.15pm dinner, waited until 10pm to ask the waiter what time will the dancing be on tonight, he tells us there won’t be any, shame, so we all thanked him, 3 went off to bed, 4 of us decided to pop off to the casino. Within half hour our 50€ was spent and off to the bar we go. A few more drinks down our necks an the conversation turned to the bar staff. When we took 5 minutes out of our busy lives to see the amount they work, the stuff they have to put up with, and the hours they work on a daily basis, I’m so grateful for my life. The amount of time they’re away from home, they don’t see their families for months and months at a time. While we go on holiday they’re there at our beck and call when we want a drink or service. So thank you Henry and Danny for that night. So last morning just before we go to Barcelona, we set our alarms to make the restaurant breakfast. I do wish I’d gone there before but to be there by 9 is a bit of a deal breaker, unfortunately again we had a not so friendly waiter and had to be called about 3 times before he would come over to serve, at least it was nice. Back to the room to get our stuff as we had to be out by 10. We decided to go back to deck 9, as we started off from there a few more Prosecco to finish up the holiday, and off we go to the shops, pay our bill at the desk and get ready to leave. As they bleep mine and my roommates cats and unfamiliar buzz goes off, we’re not allowed to leave but everyone else disembarked, so back off to the desk to sort the cards out. Cards done and out we go. The 2 of us are last to pick up our luggage go through everything and my friend realizes she’s had some money stolen from her case. Do not leave any money in your case. There’s signs around saying the same so I don’t know what was going through her mind at that time when she left the case outside the door the night before. You HAVE to leave your cases outside of the room the night before for them to collect it. They advise to leave the cases the night before by 12 midnight and no later than 1am, but I witnessed them not coming until 3.30 am. Do not leave anything valuable at all. There’s always people workers and non workers wandering the hallways so could have been anyone. I also had stuff taken but luckily not money. Anyway other than the little hiccup at the end it all went well. I also missed the last day lunch as I was too busy booking my next cruise onboard. This time as a family, so hopefully the next one will be a little less partying and a little less hangovers. On the last note, be aware that if you suffer from rocking on land, It’s been 48 hours and I still don’t feel great and I’m still rocking and swaying. Maybe I was a little hasty in booking the next one but I’m sure I’ll be over it then. Read Less
4 Helpful Votes
Sail Date: May 2018
This is the worse cruise ever, not sure where to start. First the positive lifts are great, no waiting as plenty of them. Now the negatives, staff are rude, miserable and clearly not there to please, food in restaurant was appalling ... Read More
This is the worse cruise ever, not sure where to start. First the positive lifts are great, no waiting as plenty of them. Now the negatives, staff are rude, miserable and clearly not there to please, food in restaurant was appalling and water has to be paid for. Serve yourself buffet has a better choice but a majority of people have chosen that over restaurant clearly as queuing is horrendous and finding a free seat impossible. Tea and coffee is only available at breakfast and sometimes for an hour in afternoon, you can purchase these but expensive and everything has a 15% service charge. Ship docked miles in the depth of ports (to save on port charges) Shuttle service out of port was another charge 12 euros per person per trip and chaotic with no queuing in place and a free for all. Daily service charges are mandatory and cannot be removed even if you are unhappy with the service. I thought I was on my holidays but felt more like imprisonment. Read Less
6 Helpful Votes
Sail Date: January 2018
I took a last minute cruise to Dubai, sailing on 13th January 2018. Having completed the online paperwork, we had to fill in more forms at Port Rachid. We boarded and were informed our room would be available at 11 am. First impressions ... Read More
I took a last minute cruise to Dubai, sailing on 13th January 2018. Having completed the online paperwork, we had to fill in more forms at Port Rachid. We boarded and were informed our room would be available at 11 am. First impressions were good. Our cabin 1002 was clean, although there was little In the way of toiletries and no sunbed towels in our cabin. From then on things went downhill, firstly Costa will Not allow you to cancel the daily tips, that Cruise Critic States customers can do. The reception staff are rude, patronizing and unhelpful. They charge for every thing. Hot drinks like tea and coffee is only free at breakfast. If you want a Coffee after 9.30 pm on the main pool area, then you will find it unavailable. The food was dreadful, cold and poor quality and choice. They add a 15% surcharge on any drink, on top of the daily gratuity! Food in general is not available after 9.30 pm ( if you want to eat late at night) unless you pay extra for either pizza or burgers. There is no freedom dining in the evenings, we luckily were allocated a 6.30 pm time slot, other passengers sadly could not eat until 9.30 pm and therefore did not leave the restaurant until after 11 pm. The entertainment was very good, and the ship although quite old has some wonderful quirky features. It felt like the British passengers were treated as second class citizens in favour of the Italians on board. Having been on a P and O cruise ship recently I would never again travel with Costa nor recommend it to British passengers. Read Less
2 Helpful Votes
Sail Date: August 2017
First and last time with Costa. The ship is well-designed but poorly operated and all was costly and of bad quality. The food was very poor, hygiene non-existent, which gave us stomach problems for weeks to follow, only eatable at ... Read More
First and last time with Costa. The ship is well-designed but poorly operated and all was costly and of bad quality. The food was very poor, hygiene non-existent, which gave us stomach problems for weeks to follow, only eatable at dinner (with the right choice). The ship is billed as Italian, but the cook missed out on everything Italian. As the crew comes from all over the world, one has an excellent chance of contracting some unknown virus (happened to me). Our "All included" ticket did not include drinks. When we asked Client Service about it we got the answer of "We have many kinds of All included". When we kept on pressing how they can exclude drinks from All included, we got the answer of "Too bad". When we asked to see the responsible we got the answer of "I decide who sees the officer and I decide you will not". One can buy drinks one-by-one for an exorbitant price, or buy a "deal", for example for 20 coffees (for those who can drink 20 cups in 5 days). We settled for stocking up on drinks in a supermarket on our first stop. Entertainment was poor, although the poor singers were working hard each evening. TV was extremely limited for non-Italians. Internet was extremely costly but of extremely poor quality. Shopping was offered many "special deals", which mostly consisted of doubling the price and then giving 10-20% discount. Excursions are reasonable, although the prices are double what you can find on the Internet from local companies (which we dared not do). Read Less
5 Helpful Votes
Sail Date: August 2017
This cruise was chosen by Altius Insurance Cyprus (my husband work in this company) as a reward. It was my first cruise, but definitely I will do it again!!! The ship was so clean, nice odor, you could smell the cleaning odors ... Read More
This cruise was chosen by Altius Insurance Cyprus (my husband work in this company) as a reward. It was my first cruise, but definitely I will do it again!!! The ship was so clean, nice odor, you could smell the cleaning odors everywhere. We had cabin 6109. The service was amazing. The man that was cleaning our cabin was so polite. The dining on the second deck was amazing. I was wondering how they could serve so tasty food to thousand people "a la carte". The waiters were amazing...so polite! What impressed me the most was the guy and the team in charge with the entertainment!! I remember his name! Louis...was everywhere...dancing...singing... presenting...amazing humor and energy! But what amazed me the most was the assistant bar manager: Pantelis Zoografos! What a personality! I am a marketer and maybe I evaluate different than other people but his eyes were everywhere, ready to offer his services, to say a joke or to say something nice! Make me wonder if this man was born for this job or maybe the job was invented for him!!! Read Less
1 Helpful Vote
Sail Date: February 2017
I choose this cruise for the visit to Naples. I was disappointed with the food. too me the buffet was very blan and the dinners where not anything special. If the cooking was Italian at it´s best then I would query this. The ... Read More
I choose this cruise for the visit to Naples. I was disappointed with the food. too me the buffet was very blan and the dinners where not anything special. If the cooking was Italian at it´s best then I would query this. The organization was lacking on the cruise. The cabin was very reasonable. I thought that the decore of the Ship was very over powering and heavy making you feel very enclosed. The entertainment staff seamed to support firstly the Italians, the French ! I thought that the entertainment was very average. The tours were good. ONE WORD OF WARNING CHECK ALL THE AMOUNTS THAT WILL BE TAKEN FROM YOUR CREDIT CARD! Many mistakes were made with my account and I have not received a detailed invoice. Bcareful when booking tours and make sure that the correct ones are booked and charged I would thing again before I used Costa Cruises. Read Less
Costa Mediterranea Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.0 3.2
Entertainment 3.0 3.2
Public Rooms 4.0 4.1
Fitness Recreation 4.0 3.7
Family 4.0 3.7
Shore Excursion 5.0 3.4
Enrichment 1.0 2.9
Service 4.0 3.7
Value For Money 4.0 3.6
Rates 4.0 3.9

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