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1 Helpful Vote
Sail Date: February 2019
I was really excited to get back and give Costa Deliziosa a proper review. I am not sure which cruise most folks that have had issues with this cruise sailed on though my experience was completely opposite. So yes I have been on about ... Read More
I was really excited to get back and give Costa Deliziosa a proper review. I am not sure which cruise most folks that have had issues with this cruise sailed on though my experience was completely opposite. So yes I have been on about 10 cruises in The U S and one out of Rome. Also I used to work on a ship (Everyone a large vessel is not a boat. It is a ship) years ago. Pre registration was super easy and the port personnel shared that I was one of the first people he encountered that actually read and filled out all of the needed paperwork before reaching the port. Our ship didn’t leave port until 11 p.m. I showed up around 12:30 p.m. Check In was about 5 minutes. I sat down and waited for my group # to be called. It was called about a 1/2hr after I checked in. On this cruise (Keep in mind this may change) your actual stateroom key is not given to you at check in. It is on your bed in an envelope. I did a quick check of my room, said hello to my stateroom host and went exploring the ship. A tip. Walk around the ship if you arrive early and take pictures of the different decks, spaces and areas. Just about everyone else is at the buffet so you will get some amazing unobstructed pictures. After the pictures I went to the buffet. I was pretty surprised due to the bad reviews. The food was good. There is something for everyone. Obviously yes there was pasta though lots of proteins, salads, cheeses, breads, soups, etc. There is free pizza and hamburgers and fries for lunch each day at the buffet. Yes there is an additional charge if you wanted to partake in a special experience of them at night though it is a larger portion and presented in a meal function vs. self serve. My bags were delivered to my room about 2 hours after I boarded. I did receive a drink package with my room though choose to upgrade it to the highest tier. Honestly there was no need for me to do that because the drink I had for the 10 days was included in my initial package. Oh well Update as of February 2019 (This may have changed by time you are reading this). The Samsara regular cabins only get access to the spa area stairs/elevator, spa rooms (Not included are massages and services). You do not get access to The Samsara Resturant anymore and need to make a reservation like everyone else and pay the extra charge. Samsara Suites do get all of the above privileges along with a drink package minus the massages and services. First thing to do is join Costa Club. It takes seconds and is free. Your new club number may not show up online on your reservation if you get the number after you book the reservation though it will be noted and recognized on board. There are quite a bit of perks along with 50% of the specialty restaurants on board along with discounts on certain drinks, shops and spa. A couple I met are loyal members and receive major discounts on their cruises along with upgrades. Shared it was for sure worth it. The buffet was so good I ate lunch and dinner there everyday except for dinner in the dining room on my first night. I did meet a cool cruise mate the first night and build a friendship for the next few days. I travel by myself and it was nice to have company for a few days. He was on a work trip and left after 4 days. Out of the numerous crew members I encountered only one was a bit grumpy. Came to find out he had a newborn at home and had months left on his current contract. This didn’t give him the excuse not to be “on” though it sort of made sense. He did lighten up a bit as the cruise came to a close. So I had an absolute great time on my first 10 day Costa Cruise. I made friends with a few of the crew members. If you do eat at the buffet do read the hours in the daily guide. For some odd reason the hours changed on the 8th night and create some unhappy moments. I shared with the staff that was simply silly and moved on. I opted to take my bags off the ship in Ft Lauderdale. Lined up about 15 minutes before the published times. Was about 15th or so in line. Cleared Customs in 5 minutes. There was a van directly outside the exit hall that took about a dozen of us to the airport. I am getting ready to head out on another cruise on a different line in a few weeks though will have Costa on my mind for some time. Read Less
19 Helpful Votes
Sail Date: June 2016
it suited the destinations to Santorini BARI, mykonos , dubrovnick curfu..i really enjoyed the entertainment, the dancing troupe from HUNGARY were fantastic, the pool dancing and entertainment was great. daily buffet was only 7/10 as it ... Read More
it suited the destinations to Santorini BARI, mykonos , dubrovnick curfu..i really enjoyed the entertainment, the dancing troupe from HUNGARY were fantastic, the pool dancing and entertainment was great. daily buffet was only 7/10 as it was difficult to find to sit. i preferred the food on the Norwegian epic as there was more choice.the cabin was great . but you have to pay for the shuttle where free on my last cruise. this cuise is mostly ITALIAN people who are lovely but i cant speak italian and i will say it is not for those who travel solo. i was lucky to find an English couple to chat to but is is not geared up for singles i love the music on board and the dancing. boarding the ship at the beginning of the trip was chaotic and slow. it would have been nice to have water ,tea or coffee while you wait for nearly 1 hour for your number to be called. Read Less
8 Helpful Votes
Sail Date: July 2015
Having cruised on Princess, Holland America, Oceania etc. Lots of disappointments with services of Costa Deliziosa. Strike 1 - the boarding procedure was hurry up and wait in line. Costa there are more efficient ways to embark ... Read More
Having cruised on Princess, Holland America, Oceania etc. Lots of disappointments with services of Costa Deliziosa. Strike 1 - the boarding procedure was hurry up and wait in line. Costa there are more efficient ways to embark passengers on a ship. Strike 2 - entered our stateroom, king bed...when 2 beds were requested upon reservation. It took 4 hours to separate the beds as they did not have available twin sheet bedding. Strike 3 - 1st - 2 minutes in the stateroom my travelling companion stepped on a hard object, which turned out to be a "cherry pit" . Strike 4 - no toiletries in the bathroom, except for a bar of soap, this is the standard of Motel 8. Strike 4- we prepaid the "all inclusive beverage package" only to be disappointed to find out it was not "all inclusive" . Again only to find out there were certain drinks on the bar menu, if the drink name was marked with an (*) this drink was not included. We paid for an "All inclusive" drink plan $240 USD per person. This is totally false advertising. Strike 5 - they appointed us the late dining sitting for 9:30pm Dining room, doors did not open until 9:45pm - strike 6 - the first evening dinner, we placed are stateroom cards on the table, ordered a glass of wine, then told we would have to pay for the wine. I explained we prepaid the beverage package. Waiter said no we did not. Strike 7 - I had notified ahead of time my travelling companion has a dietary need and a special menu was to be given. Nobody new nothing of it. Dinner was a fiasco. Strike 8 - dining staff- not friendly or engaging. Strike 9 - the lengthy time that passed between the meal courses and now yawning. By the time you left the dining room it was midnight. Going to bed on a full stomach does not work. Strike 10 - Bar Staff EVERY WHERE totally ignored you and no ability to be friendly or engaging. Its was like they are all having a bad day. At 1:00am , I finally had enough of this bad service, went to the customer service desk and asked to speak with a supervisor in private. This experience is sooo below standard. It was my friends first time being on a cruise and I was totally embarrassed at the sub standard treatment. The ship is Italian and caters to the European market. I new ahead of time European cruising is very different to the North America cruise market. The buffet was extremely limited, same food items "every" day. Breakfast was a disappointment cheese, cold cuts, pasties, buns, yogurt and a limited variety of fruit. ( no eggs & toast) Buffet was always TOO Busy! Dining room did have great meals. The meal serving was just way to much of event for lunch & dinner. Pools were over crowded not a lounger to be had in most cases, you had to search the different sun levels of the ship and there were many ...just to get away from the noise to find a lounger. The pool activities and music extremely LOUD! It was not relaxing. We gave up and went to the spa, purchased a daily use package for the Samsara Spa. It was totally worth it! $189 Euros for 2 persons, use of the Jacuzzi spa, saunas, tea room, private sun deck etc. Totally worth the price. One thing I have to say Samsara Spa facilities -2 floors is the best I have seen on any ship! It offered lots of "quiet". The shore excursions were fantastic. No Captains cocktail party - they called it a " Galla" event. That was a joke! Nothing formal about it and no speeches or thank yous. I was amazed at the lack of people who dressed up! Even our dining room table companions arrived in golf shirts and kakis. Entertainment was good in the theatre and the lounges...but the volume is turned up waaayy too loud! Onboard duty free shops were no deal and Guess brand outlet store stock sold at much higher prices...LOL. The ship has a very Carnival Cruise Line décor. The art was really weird. The atrium lounge area has no wow factor. On board the ship I felt like I was at an Italian Family Camp week. Truth! The ship holds 2800 passengers and you could never get away from them outside the spa. CONS: Yes my biggest negative the service sucked, and the staff were very abrupt. PROS: balcony staterooms are large, bathroom large, balcony large. Great Spa facilities, dining room food did not disappoint. There are other Cruise line options that are well versed with North American Cruising passengers and would make a more enjoyable cruise. Avoid Costa & also MSC Cruise Lines. I am an avid cruiser, its just my experience and my opinion. Cheers! Read Less
Sail Date: June 2010
Just back from my first Costa (have done Cunard, Princess, HAL, RCCL, Carnival before). Deliziosa is a new ship and a such was in excellent condition. Embarcation at Copenhagen was painfully slow. They had only 2 desks, manned by ... Read More
Just back from my first Costa (have done Cunard, Princess, HAL, RCCL, Carnival before). Deliziosa is a new ship and a such was in excellent condition. Embarcation at Copenhagen was painfully slow. They had only 2 desks, manned by ship's dancers who only had to check name on embarcation form you carried with your passport. No computer terminal or even a printed list to tick names. Still took them for ever. I stood in a queue for 1 hr 25 mins. An elderly lady behind me fainted, and I'd be surprised if she was the only one that day. Costa Card (combined room key/on board charge card) was in the cabin. Plenty of storage space in cabin, cabin steward excellent with high standards and desire to help when needed, cabin tv channels not good unless you speak Italian, French, German, Spanish. Only English-speaking channel was BBC World. Whole ship was very clean, most staff speak reasonable English, announcements were made in 5 languages but I got used to that and would just switch my ears off after hearing the first one I understood. Evening shows were ok - the multi-lingual ventriloquist (sounds painful) was a scream and I literally cried laughing. Excursions expensive but I do my own thing anyway - you can find everything there is to know and see about your destinations on line and don't have to spend a fortune on ship's tours. Food - well, compared to other lines it was disappointing. Buffet at lunchtime was ok, but nice to have waiter service in main restaurant at lunchtime if you're not ashore. It's open dining then so you can go when you want between 12 - 1.30 and don't have to sit at your assigned dinner table. Evening buffet not good, unless you like pizza. All they have is pizza, one pasta dish, one fish that to me screamed 'school dinners fish' and when I was there, the meat option was luncheon meat. Restaurant dinner menu disappointing but you can always get salmon or steak if you don't like that evening's menu. Hazlenut ice cream - now that really was Deliziosa. Room Service continental breakfast was ok and no extra charge. If you want RS any other time there's a 2 Euro charge. They don't do room service for lunch or dinner - I guess they're busy in the restaurant. Drinks very expensive. Even the Cocktail of the Day was 5 Euros which gets to almost 6 by the time they add the service charge and I don't think £5 for the day's cheap cocktail is particularly cheap. I'd gone on a last minute super-cheapie and had no budget for many extras, so stuck to normal water at dinner and didn't suffer from it. You can always get tea (lots of choice of fruit, herbal, normal, etc)or coffee in the lido buffet up to 11pm. Several bars to relax in, but none for peaceful relaxation as they all have some sort of live music in the evening. Casino - only takes your Costa Card, not cash, inc. the slots, so restraint needed there. Can get a bit smokey. There are smoking areas in the bars and one side of the pools. Less than half those dining had dressed to the "Gala" dress code on both those nights, so if you don't want to take fancy clothes you won't feel out of place. Internet's expensive but before I went I'd googled free wifi and found plenty of places I could use their computers (usually public libraries) or my netbook wifi for free. Some places you could get on line just off the ship - watch for where the crew go - when you see lots of Filipinos at their laptops, chances are there's free wifi. Would I go Costa again? If I got a good deal like this one (under £350 for balcony cabin for sole occupancy for a week including flights), Yes. Read Less

Top Costa Deliziosa Itineraries

Costa Deliziosa Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 3.0 3.0
Entertainment 3.0 3.3
Public Rooms 3.0 3.8
Fitness Recreation 4.0 3.5
Family 3.0 3.5
Service 2.0 3.3
Value For Money 4.0 2.9

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