3 Helpful Votes
Sail Date: October 2018
We had sailed Celebrity several times before and they serve our demographic (retired couple) quite well. We wanted to cruise out of the Northeast so that we could avoid flying. The Summit is due for a total refurb in Feb 2019, and it ... Read More
We had sailed Celebrity several times before and they serve our demographic (retired couple) quite well. We wanted to cruise out of the Northeast so that we could avoid flying. The Summit is due for a total refurb in Feb 2019, and it does need it. The decor is a bit dated, the cabins need some rework and the cabin-locks were troublesome from beginning to end. With that said, a cruise is made or broken by the staff, and Celebrity always has friendly, professional, competent people, in all roles. This is why we plan on cruising them again and again. The entertainment was 'average' at best, nothing to write home about, I am afraid. The Guest Relations desk was superb, very helpful, especially in the continual dealings we had with our cabin key-entry (one of our two keys would fail every 36 hours!). The food was always excellent and the entire Wait-Staff was superb. I DO wish that their Internet was more affordable--I mean, REALLY?! And their pricing plans may work for kids and millenials, but that's about IT! Also, the TV feed was 'limited', and repetitive, not particularly helpful on our rough-seas sea days. Read Less
1 Helpful Vote
Sail Date: June 2018
I chose this cruise because of the ports visited. We were Concierge class and the room seemed small compared to other ships. Embarkation seemed smooth. The food was mediocre . The specialty restaurants were better however I think the ... Read More
I chose this cruise because of the ports visited. We were Concierge class and the room seemed small compared to other ships. Embarkation seemed smooth. The food was mediocre . The specialty restaurants were better however I think the price was a little high.($45 p. person) The service in the dining room was good and also the room steward was good. The refrigerator in our room did not work and we had meds that needed to be kept cold. They brought a portable refrigerator that did not work and they finally brought another that finally worked. (After a few days) The ship is OLD and I would not recommend it. Ports were good! We saw a lot and the people on the tenders were helpful. The ship is rusty and old. Balcony was okay and very private. We liked the overhang that kept us from the sun and being baked. Read Less
3 Helpful Votes
Sail Date: October 2017
We've always wanted to do the New England/Canada cruise. We've done two 7 days cruises before and thought the 14 day cruise would be a great experience. We almost missed the cruise because our plane was delayed out of Nashville ... Read More
We've always wanted to do the New England/Canada cruise. We've done two 7 days cruises before and thought the 14 day cruise would be a great experience. We almost missed the cruise because our plane was delayed out of Nashville and we missed our connection in Charlotte, but we arrived two hours before the ship sailed. Embarkation could not have been better, because everyone else was on the ship!! Once on board, our cabin was ready and we dumped our luggage and headed up for a quick lunch and the sail away. The food was amazing......we mostly ate at the restaurant....every meal was great. Even the food in the Ocean View Café was good....great selections. I'm pretty picky about musical entertainment, and I wasn't overly impressed by the ship's musical cast, but the special entertainers were great! I can't say enough about the service....our stateroom attendant was just great, and the waiters in the restaurant really made us feel special. We really enjoyed eating dinner with different folks each night and met some folks we'll stay in touch with. Ports: all of our excursions were privately planned. The ship's shore excursions are so expensive. We did the Duck Tour in Boston and that was fun. In Portland we just explored on our own. In Bar Harbor we had planned a private excursion with Olli's Trolley. What a great tour! I highly recommend it. I loved Bar Harbor and would like to return there some day. We had two days in Quebec City. It rained the first day, but the second was beautiful. Actually, we only had one rainy day out of 14! We had a private tour there, as well, planned with a couple we met through Cruise Critic. Next on to Prince Edward Island where we explored on our own, and then Sydney, Nova Scotia where we explored on our own. I didn't think there was much to do in Sydney, and would rather have stayed two days in Halifax. We had a private tour in Halifax as well, and it was soooooo beautiful. Just not enough time to see everything. Would I go again...yes! Some beautiful ports, the trees were peak color! Read Less
4 Helpful Votes
Sail Date: October 2017
Overview: After over 20 cruises, we congratulate Celebrity staff and crew on continuing to provide quality service. Perfect weather in most towns en route and amazing fall foliage colors helped us enjoy six fascinating ports in New England ... Read More
Overview: After over 20 cruises, we congratulate Celebrity staff and crew on continuing to provide quality service. Perfect weather in most towns en route and amazing fall foliage colors helped us enjoy six fascinating ports in New England and Canada. Embarkation: Newark is a 3 hour flight from our home town. We flew up the night before. Embassy Suites provided a free shuttle from the airport to the hotel and a $20 p/p shuttle to Port Liberty the following day. They offered a free drink in the evening and an excellent buffet breakfast was included in our reservation. Ruby Tuesday across the street is convenient and buzzy for dinner. Next morning we arrived at Port Liberty terminal at 11.30 a. m. along with many other passengers. There was plenty of friendly Celebrity staff on hand to expedite the process and we were on board in about a half hour. The Ship: Our Deck 2 stateroom had a large picture window which proved quite adequate as the weather was not conducive to much balcony use. It was located conveniently near mid ship elevators and stairs. We could easily walk up to third floor Guest Relations and other service counters, as well as to Cosmopolitan, the main dining room for lunch and for dinner. Fidelis was our attentive Stateroom Steward. He quickly learned our routines and preferences. Whenever we headed out he managed to clean the room before we returned. We were surprised that Celebrity has eliminated Assistant Stewards. An officer explained that it was proving more efficient to assign less cabins per steward and have one person totally responsible. We were impressed by the cleanliness of our cabin and public areas. A small point that perhaps showed Summit’s age was that our bathroom tile needed re-grouting and “watch your step” warning letters had lost most of their black paint. Dining: We booked the Select Dining option in the main dining room, Cosmopolitan. We varied our dinner time each day to fit in with excursions and theater entertainment. Hostess Ilya and another hostess were charming and efficiently controlled the seating of passengers. We never had to wait more than a few minutes for a table. We learned to make a reservation as we left each night for the following evening at 8.15 p.m. We were always able to get a table with Ricardo the waiter, ably assisted by Nyoman. Charming head waiter George always dropped by to ensure we were happy with our dinner choices. There were different a la carte dishes on the menu every night. Sometimes we chose favorites such as escargots and caesar salad from the classics side of the menu instead. We have sailed over 20 times with Celebrity and note that the menus have changed less than we might have hoped in the last few years. We purchased two 5 Bottle Classic Wine Packages from our helpful and friendly sommelier, Tetiana. She helped us select a red wine each night to accompany our dinner main courses. We dined at Tuscan Grille specialty restaurant once and greatly enjoyed the personalized service and more elaborate menu. There is a huge selection of breakfast and lunch plates up in the Oceanview Cafe. To avoid crowds, we recommend eating breakfast there as soon as they open at 7.00 a.m. Aft there’s a fresh pasta station and a pannini/grill station, both excellent. One of the perks of sticking with the Royal Caribbean fleet is gaining Elite Plus Level Captain’s Club Member status. Complementary drinks and hors d’oeuvres were served for Members from 5.00 to 7.00 p.m. in the Revelations Lounge. Drinks only in two other bars. We were ably served drinks by Maurice and canapés by Olena in Revelations. They do an excellent job and we enjoyed chatting with them both. Olga the Captain’s Club hostess was there to greet and mingle. Olga was the best Club hostess we have encountered on any cruise, quickly knowing members by name and always around the ship to chat and help out. As Elites, we were able to avoid the crowds and enjoy continental breakfast and café lattes at Tuscan Grille. There we were served excellently by Maurice. He and waitress Vatiswa lightened the morning atmosphere. Entertainment & Activities: We enjoy live shows and went to the theater almost every night. We applaud Celebrity’s decision to stage their two shows the same time each night. It meant we could plan on going to the 7.00 p.m. show before dinner. Often there was a full house so it was best to get there early to get a good seat. Top marks to performers we would welcome seeing again on future cruises: Salci on the piano, singers Jordi Bennett, Jesse Hamilton, Stephani, and the totally amazing magician Stephen Williams, Jr. A Beyond the Podium talk by Ranger John on the significance and construction of the St Lawrence Seaway was very informative. Shore Excursions: The only port we’d visited before was Boston and we decided to try three different excursion approaches to make the most of our time on shore: Summit Shore Excursions, private tours and doing it on our own: Boston: We took a Celebrity shuttle from the dock to downtown and walked around the historic neighborhood. We met friends who live in Boston for lunch at Kinsale’s , a popular watering hole near Government Center. The reuben sandwiches and local ale were good. Portland, Me.: What a beautiful, clean and historic city. We prearranged a two hour tour with Scenic Route Maine Tours. Our driver/guide was “Brumps” (ask him about his grandchild who invented the name!). He took us to all the main sights: downtown Portland, spectacular Casco Bay, the lighthouse and tree-lined streets of 19th and early 20th century homes. Afterwards we ate fresh lobster at Portland Lobster Company on the waterfront. Bar Harbor, Me.: Not much to see in the tourist-focused town itself. In a Cariloha shop we bought shirts at a discount. In advance, we booked seats on Oli’s Trolley for a two-and-a-half hour group tour out to Acadia National Park. It was a beautiful excursion in brilliant sunshine. Our driver/guide Mike was entertaining and knowledgeable. We were impressed at Thunder Hole by waves making a booming noise in the rocks, stopped to enjoy views of Jordan Pond’s colorful tree foliage and, literally above it all at 1530 feet, were awed by forest and Maine coastline vistas from the top of Cadillac Mountain. Quebec City: We docked downtown in Sunday afternoon rain and went out on our own to walk around the quaint rebuilt 18th century old town -- lovely in spite of the weather and shops were open. We found maple candies, local cheeses to take home, and postcards. We then took a pre-booked two-hour Viator bus tour. Francois, our knowledgeable local guide, showed us much of the city. There are 850,000 inhabitants: 90% French-speaking, 90% Catholic and 90% white, he explained. The following day the weather was fine and we took the funiculaire up to Chateau Frontenac. We walked the promenade and imagined the surprise French General Montcalm’s soldiers experienced when British General Wolfe’s troops scaled the Heights of Abraham and beat them in a 20 minute battle. Both generals died. Charlottetown, PEI: With two other cruise critic roll call couples, we had arranged in advance a van tour of about 5 hours. Our driver/guide was David of Coach Atlantic Transportation. David is a local man with a fount of knowledge and love for his island. We visited villages on the coast. David demonstrated how lobster pots catch lobsters. We saw sandy, off-season beaches, orange-colored cliffs and stopped to photograph a surprisingly unafraid fox. For fans of “Anne of Green Gables” we visited the house that looks a lot like hers as described in the book. Finally, we stopped off at the Preserve Company to taste and buy delicious jams and marmalades. Sidney, Nova Scotia: We took a Celebrity bus tour to visit Alexander Graham Bell’s museum and the pretty village of Baddeck. Bell eventually bought land there and built a permanent home overlooking the water. The day was beautiful, the foliage at its peak and the scenery idyllic. The Bell Museum is well worth a visit. Our guide Wendell is well-informed and gave a good account of what we saw, the history of Sidney and the Celtic heritage, including song and fiddle-playing. Halifax, Nova Scotia: In advance on cruise critic roll call, we arranged with two other couples to hire a van to tour the city of Halifax and go to Peggy’s Cove. Our least successful experience: the Halifax Tour Guides Nova Scotia guide/driver arrived in a taxi designed to seat five and the space was tight. He had no microphone which, aided by a strong accent, meant some of his commentary wasn’t clear. We saw the Citadel and downtown, some of the different city neighborhoods, and headed out of town to Peggy’s Cove. It’s a long drive and when we got there the crowds of tourists around the lighthouse were unbelievable. Not worth dedicating the time. On our return, we visited the Titanic passenger, a moving experience. Disembarkation: We paid Celebrity in advance for a shuttle transfer to Newark Airport so as to arrive in good time before our 1.00 p.m. flight. It worked well. The ship crew monitored progress through Customs (no Immigration there) and held us back on board until the crowd thinned a bit. Our bags were easy to find in groups according to the numbers on the tags provided. Overall, we were very pleased with our New England/Canada cruise experience with Celebrity, and give it an unqualified recommendation for fall 2018. We made a new booking while on board and already look forward to cruising south from England to the Canary Islands in 2018. Read Less
2 Helpful Votes
Sail Date: September 2017
I chose this cruise for the itinerary, New England and Canada, which I enjoyed. I also chose Aqua Class on recommendations from friends who enjoyed the Blu restaurant and the Spa. Well the balcony cabins are exactly the same as any ... Read More
I chose this cruise for the itinerary, New England and Canada, which I enjoyed. I also chose Aqua Class on recommendations from friends who enjoyed the Blu restaurant and the Spa. Well the balcony cabins are exactly the same as any other balcony cabin and they are located just under the pool and Lido deck which became very noisy at times. The Blu restaurant was nothing special. I actually ordered off the main dining room menu several times. I was expecting more diverse choices. The extra spa facilities included the sauna and what they call the Persian Garden which is nothing more heated benches and aromatherapy. I was expecting a Jacuzzi. The ship is old and the noise level in the cabins is bad. Slamming doors day and night. I feel like I got robed. I could have saved a lot of money by just being in a regular balcony. I will never take Aqua class again. Read Less
7 Helpful Votes
Sail Date: September 2017
We chose this cruise to see New England and we enjoyed the ports very much. Captain Alex is a joy. Every day he gave a Quote of the Day and other charming comments.... WAY TO GO, Captain Alex! Cabin is tiny in the least expensive ... Read More
We chose this cruise to see New England and we enjoyed the ports very much. Captain Alex is a joy. Every day he gave a Quote of the Day and other charming comments.... WAY TO GO, Captain Alex! Cabin is tiny in the least expensive category but seemed very clean. I now always seem to cough for WEEKS, after cruising. Don't know if germs are spread in the air conditioning. If it is, better filters must be used. The theater shows had an abundance of theatrical smoke. After a few days many passengers were also coughing. This smoke supposedly is an irritant to some people. Shows were enjoyable...especially Antonio Salci, a very talented pianist! There were two very good nature speakers. Food was salty; especially soups. Some soups were too full of corn starch and flavor was lost. Some people paid extra in the restaurants on board and like the food very much. I think this better food should be standard for everybody. The buffet is a choice which goes much faster than your assigned dining time and there are many choices but one cannot order salt free dishes, unless you have it made at the Asian station in a WOK. There are lots of seniors on non holiday two week cruises. Read Less
Sail Date: September 2017
Itinerary to New England and Canada I like celebrity and they did a fantastic job on the shore excursions. As always the food was excellent. The staff was extremely helpful. Our Stewart was attendful. I enjoyed each of the evening ... Read More
Itinerary to New England and Canada I like celebrity and they did a fantastic job on the shore excursions. As always the food was excellent. The staff was extremely helpful. Our Stewart was attendful. I enjoyed each of the evening dinner meals. Their beef and lamb was especially delicious. In fact I thought the food in the main dinning room was so good I didn't even go to the specialty restaurants. I also enjoyed the solarium pool since the weather was cool most of the days the solarium pool was a wonderful relaxing time. The Spa cafe smoothies were great. This was a very relaxing cruise since there were four sea days. We were over night in Quebec for two night and made it possible for us to go out and explore the city at night. Captain Alex made the trip more fun, he was very personable. Even though the cabins are worn the public areas have been updated. I loved this cruise Read Less
3 Helpful Votes
Sail Date: June 2017
We took the Celebrity shuttle (prescheduled) to the ship from the airport and it couldn't have gone smoother. I highly recommend this as the way to transport to and from airport to ship. Of course, security took an adapter for the ... Read More
We took the Celebrity shuttle (prescheduled) to the ship from the airport and it couldn't have gone smoother. I highly recommend this as the way to transport to and from airport to ship. Of course, security took an adapter for the CPAP machine, saying it was an extension cord (all it does is make it easier to plug into recessed outlets, of which was the case in the stateroom) but otherwise embarkation was very smooth. We were able to go to our cabin immediately, then went to the lunch buffet. There were a few problems there: lack of plates, silverware, and drinking glasses. They knew over 2000 people would be boarding but they didn't seem ready. I had requested an extension cord and distilled water for CPAP machine prior to sailing and it was available that night. Luggage arrived in cabin late that afternoon. Muster went easliy. Sailing out of the harbor was fantastic. Captain Kate made sure we sailed right by the Statue of Liberty. Our cabin was very nice (balcony on Deck 7, midship). We had plenty of storage, especially in the bathroom. Luggage stored in the closet (and there were enough hangers for both of us). And, yes, I followed suggestions on Cruise Critic to take magnetic clips for the walls - they helped keep papers together along with the 2 hooks already installed. We had reservations for the Select Dining that evening and it went smoothly. Toilet in cabin was very hard to flush from the beginning and this lasted off and on throughout trip. We reported it 3 times and gave up. At one time we were told the entire ship was affected but we went to a restroom in one of the lobbies and it was fine. We had another problem with no hot water in the shower. We reported this (and so did our cabin steward) but we didn't have hot water until the next to last day. Oh well, this cabin just had plumbing issues. We went to all the evening shows and they were very good - especially Jesse Hamilton, Jr. Except for one show with the dance troup, all were individual performers, not production numbers. Food was very good in the Oceanview Cafe. We also had Select Dining in the Cosmopolitan and found that we had an easier time getting a table if we did not have reservations. Especially if sharing a table. My one complaint would be that I made table requests (in advance) twice and did not get them. So we never had the same waiters twice. We only booked one shore excursion through the ship because I found better deals on line prior to sailing. The one we booked with the ship was an afternoon one and I wanted to make sure we got back in time. We did try to book another excursion with the ship that was closed and we were put on a waiting list. No one contacted us about the status and I had to keep returning to the desk to check on it. And the lines were always long at the excursion desk. If you are going to book with the ship, do it before the cruise (I think the prices were lower, too). Unfortunately, the cruise line did not plan anything to help with the 4th of July activities in Boston so we stayed on board and watched the fireworks from a distance. We were told the Boston Pops program would be broadcasted (sound only) but it wasn't. They played old Boston Pops music and then music from pop stars such as Miley Cyrus. Not exactly that patriotic. The ship is an older one but the crew work on it constantly and it was very clean. We had heard Celebrity was more for senior citizens and that must be true. Walkers, canes, scooters, etc., were everywhere. And the enrichment programs were geared that direction such as several concerning joint pain. And as I've read before, the walking/running track is very limited. It is also the main walkway on Deck 11 and between 2 rows of deck chairs. Not easy to negotiate. My one big complaint is the smoking area. It is on Deck 10 just outside the doors, near the pool, and is not enclosed. The smoke was very heavy and spread the length of that side of the ship (especially since the cigar area was at the other end). I noticed the deck chairs weren't occupied much on that side and I think the smoke was the problem. I tried to sit there but couldn't. I suggest they enclose the area or move it away from the pool area. Overall we enjoyed the cruise: the ports were very nice, the tenders to 2 ports were the lifeboats from the ship and were very comfortable, the food was great. I really enjoyed the itinerary of this trip and would like to see the area again. Don't miss Tea Time from 3:30 p.m. to 4:30 p.m. - it was fun and tasty. Just don't be late - it closes promptly. We also enjoyed the ice cream bar and the multiple choices. We celebrated an anniversary on this cruise (as I informed the cruise line prior to sailing). Except for a small cake brought to us by our waiter the last night (after we mentioned it to him), there was no recognition. Other cruise lines will mark it in some way if only with a sign on the door. The Duck Boat tour in Boston made a bigger deal of it than the cruise line. Maybe too many people were celebrating anniversaries and birthdays to make note. This was our first trip with Celebrity after sailing with most of the other cruise lines. Each line has its pros and cons, and Celebrity is no different. Read Less
3 Helpful Votes
Sail Date: October 2016
This was our FIRST Celebrity cruise and certainly not our last. Embarkation was well organized, but the help didn't let you get into correct line. We are Elite, but she shuttled us to the regular LONG line. We were VERY lucky ... Read More
This was our FIRST Celebrity cruise and certainly not our last. Embarkation was well organized, but the help didn't let you get into correct line. We are Elite, but she shuttled us to the regular LONG line. We were VERY lucky to have Captain Kate as our fearless leader, She was visible throughout the ship and VERY informative about weather issues and port issues. She even had the home office add the weather channel, because of Hurricane Michel, as many cruisers were from Florida and the east coast. We had Concierge cabin 7187 and other than the nightly appetizers, not sure it was worth the money over a balcony room. We have cruised a lot on RC and the Concierge is very much more involved with the guests than on this cruise. Our cabin stewards, Toro and Stanley remembered our names and provided additional services as requested, There is a stark lack of outlets so we needed an extension cord which they provided. I recommend bringing an multi outlet plug for your electronics. Rooms was always clean and well serviced and they accommodated our varied schedule. It appears that Celebrity encourages you to choose the beverage package as it seems to always be included in promotions. ASK for it! We upgraded my wife's to the premium package and it was well worth it as the wine selection is significantly better. Celebrity has a special arrangement with Kendel Jackson so they offer a Signature branded wine and the Pinot Noir and the Chardonnay were great. They were included in the premium package not the classic. We ate in 5 of the 6 dining venues. 1) We did not eat at Tuscan Grill, altho we spoke to one of their waiters and booked a night, but he failed to actually make the reservation. 2) I can see why they are discontinuing Bistro in Five and making it Sushi on Five. The food at Bistro was skimpy but flavorful. The dessert crepes were great. 3) Qusine was absolutely phenomenal! Although a little confusing at first, the waitress was patient and explained everything well. We ordered 8 courses but only finished 5. Since the food is cooked to order we were thankful that we did not waste food. The Mediterranean course was the best with a WIDE variety of tastes and selections. Followed closely by the Slider choice. The desserts were sinful and delicious. 4) Main dining room was underwhelming. 4) We used Select Dining and service was a little slow. We only had the same waiter twice out of the 6 times dining there. The food was mediocre but good. We felt we were rushed whenever we ate there. Our Sommolier, Svetlana, was always attentive and made good suggestions. She is the one who turned us on to the Kendel Jackson Signature wine. Asked for a steak Medium rare – it came out raw... sent it back and I got a new one cooked on one side and barely on the other – not worth a third time. It seemed the cooks were lackadaisical and under trained. Breakfast in the main dining room was slow and the food was more often luke warm. The waitstaff was not attentive at all meals., I am wondering if this is due to the prepaid gratuities and not having assigned seats, so no personalized service. 5) Room service was always on time and the food was generally hot. Coffee could have been hotter. The regular room service menu is limited and can get boring quick. The concierge room had an upgraded menu which had additional items making it more interesting. 6) Ocean View Cafe - the buffet - was great. Discovered the grill section 7 nights into the cruise and it didn't disappoint. Grilled to order lamb chops, salmon, steaks etc. ALWAYS cook to perfection. The buffet items were varied and plentiful and there were servers to serve you. I think this is Celebrity's way of controlling costs and it worked. Lines moved well and food was plentiful. Loved the omelets made to order and the made to order pasta bar. I had a leg ingury just prior to the cruise and there was always someone from the crew to help me with my plates and service. A stark contrast to the main dining room. The entertainment was typical cruise line. The ships singer and dancers were entertaining and good. The 2 comedians were very funny and the other assorted entertainers were good. The lecture series held every sea day. The settlement of North America lecture was informative and the only one we went to. The ships officers were very visible throughout the cruise and the outlets were well manned. Shore excursion desk and the guest services desk were efficient and helpful. The port excursion lectures were good and Celebrity has added a service which allows them to customize a tour just for you. Our ship booked excursions were good for the money AND we were lucky to get great guides in each one. That can make or break a trip and we talked to several other cruisers who went on same excursions as us but with other guides who they said were terrible. We lucked out. We missed Bar Harbor due to the hurricane, but thats was a ship, crew, passenger safety issue. Disembarkation was VERY unorganized and hectic. I was disabled and could not get a porter to help me. BAD! Read Less
3 Helpful Votes
Sail Date: September 2016
If you enjoy cruising this is one cruise that belongs on the bucket list. Specifically the Celebrity Summit Canada and New England Cruise is simply one outstanding cruise. We were fortunate to be on the 18 September 2016 sailing of this ... Read More
If you enjoy cruising this is one cruise that belongs on the bucket list. Specifically the Celebrity Summit Canada and New England Cruise is simply one outstanding cruise. We were fortunate to be on the 18 September 2016 sailing of this cruise. Absolutely everything, starting with the weather was outstanding. The intinerary is perfect if you love being in the outdoors. Capt. Kate in command made it especially memorable. First port Boston, what a great walking city. We chose to take the public transportation to Boston Commons, quick stop at the visitor's center than off on the Freedom Trail. What a great learning opportunity of the founding of our country. Walked to the USS Constitution and returned to Bostons Commons via some of Bostons scenic neighborhoods. Caught a quick small lunch at the bar that Cheers was based on. Everyone of the other ports were as equally interesting as Boston and provided many learning and sight seeing experiences. It was our first time in Quebec and the overnight itinerary provided an outstanding opportunity to experience and explore the city. It definitely is a great port city. I would be remiss to not mention that the itinerary provides a super opportunity to experience fresh New England Seafood especially the Lobster. On this cruise the Summit provided everything I have come to expect from Celebrity, fine food, excellent entertainment and outstanding service. Dining in the main dining room provided some of the most memorable meals I have had on over 40 years of cruising. Fresh Massachusetts Lobster was brought onboard while in Boston that provided a fine feast. My two favorite meals however was Chateaubriand on one night and an outstanding Lamb Shank on another. Our waiter Walter provided outstanding service and we welcomed his recommendations each night. Thankfully the hostess pleasantly assured we were seated in his section each night even though we had select dining. We bought the specialty dining package and enjoyed a fun filled evening in Qsine and two fine meals in Tuscany. Most breakfasts and lunches were in the Oceanview Cafe that provided a superb selection to choose from for both. We did eat breakfast a few times in the main dining room that provided a more relaxing atmosphere. On two occasions I had eggs benedict for breakfast that were prepared perfectectly with an excellent halendaise sauce. As always there was simply to much great food to choose from across the ship which made it practically impossible to not over indulge. We chose a Concierge cabin for this cruise. The room stewards provided outstanding service. As always on Celebrity they greeted us often, always with a smile and were more than happy to talk with us about everything from their lives to their cruising experiences. The room itself was kept perfectly clean and was serviced often throughout the day. I did not find the room significantly different than a standard verandah however, certainly not different enough to justify the added cost. If spending extra dollars on a stateroom opt for a Sky Suite that truly does provide many more immentities. The entertainment on this cruise surpassed that experienced on recent cruises. Having just experienced four Broadway shows pre cruise I was expecting a let down in entertainment quality. I couldn't have been more wrong, the entertainment was first class at every turn. There were several good small musical groups onboard and the showtime entertainment was excellent. The last major performance was my favorite, full of energy and great songs. While the singers were average in my opinion the dancers were just outstanding and a joy to watch. We also had several very funny comedians and one good magician. We never missed a show and we're glad we didn't. In short this cruise provided everything I have come to expect from Celebrity, a great itinerary, a superb dining experience at every meal, and a staff that assured quality service. Capt. Kate certainly commands a fine ship and deserves to be commended. Read Less
7 Helpful Votes
Sail Date: September 2016
This cruise was excellent, the Summit is a smaller ship and has some great features. Our cabin was Aqua 1109 and we were pleased with its location, our cabin staff were great and serviced our room efficiently and well. We went Aqua Class ... Read More
This cruise was excellent, the Summit is a smaller ship and has some great features. Our cabin was Aqua 1109 and we were pleased with its location, our cabin staff were great and serviced our room efficiently and well. We went Aqua Class for the first time with Celebrity and enjoyed the whole experience. The food and service in Blu was excellent. The restaurant manager and her staff were all professional and nothing was too much trouble. The whole itinerary for this cruise was just what we were looking for and each port was different.The overnight stay in Quebec was well worth it and enabled you to go ashore in the evening to experience the night life. The entertainment on board Summit was very good with individual performers in different bars each evening. The shows were also good too. Would seriously consider doing this cruise again at sometime in the future. Staff in the bars and Cafe Al Bacio were also great and attentive, on this size of ship you get to know them more. Read Less
5 Helpful Votes
Sail Date: September 2016
Celebrity Summit is an old ship which does not really meet the expectations of 21st Century passengers. According to other passengers and crew the ship is now some 15 years and if so apparently has never been properly refurbished. What ... Read More
Celebrity Summit is an old ship which does not really meet the expectations of 21st Century passengers. According to other passengers and crew the ship is now some 15 years and if so apparently has never been properly refurbished. What was promised as a luxury vacation was far from that, we have been on more than a dozen other cruises with various lines and unfortunately this has been our worst experience so far. We tried Celebrity on the recommendations of friends who have sailed on other ships and for this particular itinerary (which was excellent). The ship shows it's age, from talking to both other passengers and crew members we are under the impression it it is due to be sold in the near future which may explain the situation but does not compensate for it. GOOD POINTS All the staff members we came into contact with were polite, chatty and efficient (but see below). Celebrity select dining for evening meals was generally well catered for and is a good idea - if you wish to be alone, that's fine but if you wish to share with others you meet a wide variety of people. This particular itinerary was generally good and there was sufficient time in each port. The port tours we tried were generally efficiently handled although there needs to be some training for the guides - on this particular itinerary they seemed to assume all the people on the tour were American/Canadian but us Brits and others had never heard of a lot of the "famous" names/places mentioned! Embarkation/disembarkation is generally efficiently handled although on this cruise a substantial proportion of passengers were either elderly or infirm (or both!) and this should be catered for sympathetically whilst not conflicting with the requirements of more able passengers. NEEDS IMPROVEMENT We said above that all the staff members we came into contact with were polite, chatty and efficient but in many places they are inefficiently deployed, at breakfast for example there were often three staff crammed in frying eggs but nobody to serve the dishes at the back, the glass screens are so low the passengers cannot reach underneath. This ship is showing signs of age but this is not taken into account in the price of the cruise. Nothing was tatty or dirty, everything just shows heavy use to to age. The dinner menu needs more varied choices, particularly for dessert where there are half a dozen stock options and only two new ones each night. The buffet lunch in Oceanview had many of the same dishes every single day with only a few variations. At breakfast there were several stations for cooked food but only one for things like pancakes/french toast/cereal. The food was not always sufficiently hot. On a couple of occasions items like mushrooms and fried bread were completely cold. Empty tables were sometimes not cleared for 10/15 minutes, in the pool area sometimes not at all. The table service in the Cafe al Bacio, Rendezvous Lounge and the Martini Bar was very good but it seems as if all the staff were there; table service was virtually non-existent in the theatre and Revelations lounge. There was either a long queue for drinks or a 20-minute wait. I expect to get what I pay for with a premium package Ditto for the pool area, on a few occasions the pool bar was closed but there was still very little visible service. All in all we enjoyed ourselves but did not feel this cruise lived up to expectations and most certainly does nothing for Celebrity's reputation. Read Less
3 Helpful Votes
Sail Date: September 2016
Ship is not so big as modern ships. However, it has quite a lot of rust. Its only and very only for englishspeaking people. So nobody could understandable explain the difference from the persian garden and spa and explain their different ... Read More
Ship is not so big as modern ships. However, it has quite a lot of rust. Its only and very only for englishspeaking people. So nobody could understandable explain the difference from the persian garden and spa and explain their different use! Separate saunas in the locker-rooms for men and women are ridiculous. Prices in Shops and Photography are too expensive. Jewelry and watches are not worth their reduced price. Unfortunately we bought some bracelets and even the shutters worn. No chance now to reclaim it and convert. Staff mostly friendly but even not willing and able to speak other than english. Waiter in buffet-restaurant are rare to find. Every time I ordered a sherry , they brought me a port or cherry-liqueur. Nowhere were really not what it would cost the food in the specialty - restaurants . It showed only afterwards on the bill. The destinanions were very beautiful and unique. Made some excursions as to waterfalls in Quebec, but time was to short to climb the hill to make more photographs. Read Less
4 Helpful Votes
Sail Date: September 2016
We always wanted to sail from New York so we could spend time in the city before our cruise. We had a wonderful pre cruise visit and stayed in lower Manhattan at the Conrad hotel and did 2 walking tours with Real new York tours...can ... Read More
We always wanted to sail from New York so we could spend time in the city before our cruise. We had a wonderful pre cruise visit and stayed in lower Manhattan at the Conrad hotel and did 2 walking tours with Real new York tours...can highly recommend both of them. We received an email notifying us of early departure due to the storm. Thank you Dial 7 for responding so efficiently to needing to change our pick up time. Dial 7 offered great service for airport and port transport at a reasonable cost. Celebrity did a great job here. only a handful of passengers didn't make it and joined us In Boston. Given all the disruption to transport across the US due to the hurricane I was amazed at how they managed to get almost all of us there early. Embarkation at port Liberty was quick and easy. Lots of comfortable seating. For this anniversary cruise we travelled in a suite 6145 (S1). When we were taken on board we were taken to Michaels club where coffee and refreshments were served prior to lunch in Luminae. Maja the concierge was absolutely wonderful, very welcoming and encouraged a nice social atmosphere. She kept in touch throughout the cruise and resolved some minor issues for us easily. She is worth her weight in gold. Michaels is a lovely lounge where live music events and nice drinks and canapés were served in the evening. In the morning pastries and coffee were available and throughout the day tea coffee and drinks of all kinds were available. Luminae was open for breakfast lunch and dinner on sea days, but wasn't open for lunch on port days. It was a joy to eat there. wonderful service and a short but interesting menu. You could also have items of the other dining room menu if nothing appealed. I cant praise the staff here enough. They were all fabulous. I do think there are options for enhancement for suite guests by having a small cocktail bar near the entrance of luminae, and an outdoor terrace from Michaels. Our Butler Chip and Muriel and her team were fabulous, a credit to Celebrity. Unobtrusive yet stylish service were evident and we couldn't have asked for a single extra thing. Our stateroom was beautifully decorated for our anniversary, a wonderful surprise. The disappointments on the ship were the Tuscan Grill and the Martini bar. Although the staff were welcoming and service was good in the Tuscan grill, the food was a big disappointment. Huge portions don't make up for average food imho. The anti pasti platter was nicely done, and the limoncello a nice surprise, but everything else disappointed us. It was included in our deal... I would have been very unhappy if I'd had to pay. We had another free speciality but didn't use it. We are usually regulars at the Martini bar, but on this occasion the service wasn't great, the drinks were lacking in style and presentation. The staff seemed to have fun with each other rather than with the guests. We used the rendezvous lounge instead. The entertainment on board ranged from excellent classical duo, pianist and guitarist in the bars, to some very very strange stage shows. Celebrity seemed to have lost their way here. The ship handled the rough weather very well and we were kept fully informed by Captain Alex. Outer decks had to be closed. The weather improved after the first couple of days with the exception of a nasty squall one night We arrived in Boston safe and sound and on time. We had downloaded the freedom trail onto our ipod at home (very inexpensive) and walked the trail end to end visiting all the main historical sights. We had lunch at Quincey's market where there was such a huge choice on offer at reasonable prices. We loved Boston and found it a safe and easy city to tour on our own. Our Portland visit was a little marred by fog and mist however we enjoyed our tour on Portland trolley tours, booked independently. We were recommended to a place where we ate our first lobster of the trip. We were shown how to shell it and it was excellent and great fun. Nice handicraft stalls along the road on the walk back to the pier. In Bar Harbour there was a tender. Maja arranged the best priority boarding we have ever had. Again the day was foggy with the mist clearing and falling throughout the day. We had pre booked Oli's trolley in advance. We went through Acadia National park. We perhaps would have been better waiting at these small ports to check the weather as there were lots of options available at the pier. We had a very good lunch Lobster roll meal with blueberry pie to finish! Charlottetown in PEI was a place we hadn't planned anything. It was a good clear day so we took a cab at the pier and agreed a country drive with the Green Gables House. It is a clean and pleasant island nice country views. We had lunch at a wine bar and had the local special...you guessed it Lobster Poutine. A Canadian variation which was the best meal off ship of the entire trip! Lovely craft stalls right at the pier. Quebec was wonderful. We had an overnight. Easy city to explore on your own. We had a guide Nomad tours on day 2 who gave a insight into the old city and its history. Marie Claire was a wonderful and considerate guide. In Sydney we didn't have anything booked so again picked up a taxi to the Bell museum. Well worth a visit for those who are interested in inventors and inventions. Nice ride up there with beautiful views. On the way back our driver recommended the 'Governers' for lunch and a drink. Great local band playing upstairs and some nice fish and chips and beer. Again local crafts on sale at the port. Halifax we had a driver in a van for 6, Ed Benoit. A great tour of Halifax and Peggy's cove. It was a wonderful tour so much to see and Ed was so knowledgeable and engaging. We saw the obvious and quirky on a memorable day. The biggest mistake was that 4 in the van decided against lunch. The place we would have gone was a small cove with beautiful views and wonderful fresh lobster! Again lots of beautiful local handicrafts on sale right at the pier. Debarkation at port liberty was great with Maja escorting her guests off the ship to our luggage. A first class service from start to finish from her. We used Hilton at Newark, day room before our night flight. Convenient shuttle right to the terminal door. Read Less
3 Helpful Votes
Sail Date: September 2016
My husband and I signed up for this cruise to join friends who had already booked. By the time we sailed we were a party of eight. The itinerary was much more interesting then I would have imagined. Quebec is a world class gem! Boston, ... Read More
My husband and I signed up for this cruise to join friends who had already booked. By the time we sailed we were a party of eight. The itinerary was much more interesting then I would have imagined. Quebec is a world class gem! Boston, Portland, Charlottetown, and Halifax were wonderful ports. Easy to find interesting things to see and to do. Bar Harbor very pretty, but very, very touristy; t-shirt shops galore. Sydney, Nova Scotia needs to work a little harder to convert itself from an industrial town into a cruise destination, but has a beautiful natural setting and the natives could not have been more friendly. The Summit, while older, is well maintained and updated in the public spaces. The staterooms could use a face lift, although ours was very clean and comfortable. Crew were wonderful without exception. Some cutbacks in quality of rooms service offerings were apparent. Many more room service items now have an "up charge" attached. Entertainment was the best I can remember on a cruise ship. Food in main dining was very good, bordering on excellent. Food in the Oceanview Café was also very good. One in our party had celiac disease and was delighted to discover many tasty gluten free options. Fitness center well designed with modern equipment. Embarkation and disembarkation were well organized and efficient. Read Less
10 Helpful Votes
Sail Date: September 2016
I was on the Summit for the September 4-18th Canada trip. Had a great time. The staff was very friendly, food excellent, weather good and bad but the ship was safe and we all enjoyed every day. We especially loved the after dinner ... Read More
I was on the Summit for the September 4-18th Canada trip. Had a great time. The staff was very friendly, food excellent, weather good and bad but the ship was safe and we all enjoyed every day. We especially loved the after dinner snack of sushi every night in the cafe. I enjoyed the various activities and seminars during the day. I learned quite a bit at the iphone class. I like photography and video so attending the seminar on the GoPro was fun and I met several other enthusiasts at the gathering. Entertainment was unbelievably talented. We go on cruises because of excellent entertainment and the singers and dancers were amazing. The orchestra was so talented too. I just wish they performed more often. The one negative I have is with the Theater move projector. The image was very poor, fuzzy. They need to upgrade the projector. After the first movie I decided to avoid more and just wait until I got home to view them later. The sound system was fabulous, however. The new internet speed was excellent and the wifi signal was the best in our room 7057. I was able to stream 10 security cameras from home with the wifi on board the whole trip. Best speed I ever had. I did a Summit walk around the ship video in 3D. If you have a 3D TV with a You Tube ap you can see this in expansive 3D. If not you can view the tour in 2D by adjusting the settings gear in the bottom right of the video window in You Tube on your computer. I will be adding more videos over the next few weeks of our shore excursions so look out for them her in the forum and on my You Tube channel. https://youtu.be/cB9-EGdqs3k Read Less
Sail Date: September 2016
Even given Hurricane Hermine, this cruise was superb. From Captain Alex to Waiter Milan and Hotel Manager Mark, the onboard staff were amazing and always upbeat. All ports were highly interesting, save Sydney, which is an economically ... Read More
Even given Hurricane Hermine, this cruise was superb. From Captain Alex to Waiter Milan and Hotel Manager Mark, the onboard staff were amazing and always upbeat. All ports were highly interesting, save Sydney, which is an economically depressed area but rich in its wonderfully welcoming and positive residents, who greet you with smiles and open arms. This is one of those rare cruises that we would definitely book again. Highlights included the following: Ports -- Booth Bay Harbor, Prince Edward Island, and Quebec. We would have loved to have an overnight in Booth Bay or PEI -- hint, hint, Captain Alex. Bar -- The martini bar rocks with its dancing and always laughing staff and its frozen bar top! The drinks here are the best on board. Food -- Both the Tuscan Grille and Quisine are equally fabulous. As for entertainment, we found this area a bit lacking but fine. Read Less
6 Helpful Votes
Sail Date: October 2015
We have sailed on the Millennium and Infinity (sister ships) and by far the Summit was the best of the three. It was clean, staff was outstanding and the food in Blu was excellent. the team of people in Blu, from the host to the maitre-d ... Read More
We have sailed on the Millennium and Infinity (sister ships) and by far the Summit was the best of the three. It was clean, staff was outstanding and the food in Blu was excellent. the team of people in Blu, from the host to the maitre-d to the waiter was the best team we have experienced on the many Celebrity cruises we have taken. The only down-side on the Millennium Class ships we have been on is the deck in the A1 Cabins. A1 is suppose to be a good cabin location and is except for the BALCONY. On each ship one cannot use the balcony after a rain as the balcony does not drain and remains flooded. We did ask to have this corrected on the ships and it was never done! Recommendation, do not book an A1 cabin. Read Less
3 Helpful Votes
Sail Date: September 2015
The Summit needs urgent revamp and we were told that it will be in a shipyard at the beginning of next year to receive improvements and repairs. Embarkation at Cape Liberty in NJ was efficient but be aware that if you come from ... Read More
The Summit needs urgent revamp and we were told that it will be in a shipyard at the beginning of next year to receive improvements and repairs. Embarkation at Cape Liberty in NJ was efficient but be aware that if you come from Manhattan it will take you one hour and you will spend around US$120.00 to get there by taxicab. Disembarkation was fast and be advised to program your transfer preferably taking advantage of one of the alternative transportations to the airports in the area (EWR, JFK and LGA) with a tour of Manhattan included offered by the ship. Service aboard was very good with the exception of our cabin steward service, that in two different occasions had to replace our stained towels and linens and clean our bathroom. Special thanks to the exceptionally efficient concierge of the main restaurant (Ms. Saara) our two waiters (Jayson and Johnny) and sommelier that made our dining very pleasant, destination concierge (Karen), guest relations (Victoria Lagos) and future cruises team (João and Lisa). Entertainment was above average with a well trained ballet and singers and well chosen guests, with special merit to the group "Horizon",the funny "Band Artistique", exceptional singer Lou Gazzara and vocalist Ashley Amber. All the shore excursions taken met our expectation and were well conducted. One last comment would be about safety of all passengers with cruising becoming more and more popular and accessible: the present voyage had a considerable number of people with physical difficulties, either due to age, sickness or excess of weight, that make us wonder how the cruise ships would handle an emergency situation at sea. Read Less
Sail Date: October 2014
For starters, the ship needs a facelift. it's rusty in some areas, my bathroom had mold and a broken tile. The food was not quite up to par, no more chocolates in the evening, except for one night. It seems like they are cutting ... Read More
For starters, the ship needs a facelift. it's rusty in some areas, my bathroom had mold and a broken tile. The food was not quite up to par, no more chocolates in the evening, except for one night. It seems like they are cutting corners everywhere you look. We paid for the airport to cruise transportation and i had to go all over to find the representative. If I were older, I would have had a hard time walking so much. They also didn't have a step stool to get on or off the shuttle buses. The shore excursions were pretty good. I had no complaints, except that maybe the Manhattan one could have been a little longer. three and one half hours did not do justice. The entertainment was pretty good, they had four afternoon matinees, which were pretty nice. The in room movies were outrageous in price. The Silhouette has free in room movies plus paid ones, this one only paid movies and they were either $12.95 or $14.95. A bit much. The Canada ports all had WIFI and were covered, Portland and Bar Harbor were open and those were the two ports were it rained. I realize that this is not Celebrity's fault but they might help in doing something about it. The disembarkation was extra long. I don't know if that was New York's fault or the ship's, but we were in back of the dining room and never heard any announcements, just wait, wait wait. there could have been coffee and pastries while waiting. I loved the itinerary but was quite disappointed with the ship. I don't think I would recommend this trip on this particular ship. Read Less
2 Helpful Votes
Sail Date: September 2014
My wife and I have over a dozen previous cruise experiences and this is our third cruise on the Celebrity line. We chose this cruise for its ports of call, our previous experiences with Celebrity and time of year. Like most of our fellow ... Read More
My wife and I have over a dozen previous cruise experiences and this is our third cruise on the Celebrity line. We chose this cruise for its ports of call, our previous experiences with Celebrity and time of year. Like most of our fellow passengers, we are seniors. My wife has some limited mobility issues but can get around without any assistance of apparatus. But to make it easiest for her we selected a cabin that was mid-ship and Aqua class. We felt it would be easier for us to eat at Blu and the amenities of an Aqua class cabin would be beneficial. Though Cape Liberty does not have a great embarkation/disembarkation building, getting aboard the Celebrity Summit was easy and quick. Our cabin was what we expected as far as size and layout and, for the most part the condition of the cabin was good. A couple of drawers in the wardrobe closet were not functioning correctly but the rest of the cabin was fine. Aqua class advertises special bathroom products but we did not find them to be special at all, just average. The service aboard the Celebrity Summit was, for the most part pretty good. The first night was a fire drill in Blu. I think it was more of an issue of repositioning of the ship and new crew members. By the next day or so, the service was very good in Blu. I can also mention at this time, the food was very good as well. Occasionally, we picked an item we did not like when it was served. It was promptly replaced with a second choice. Ok, here is the rest of the good, bad and ugly of the cruise in quick-step. You don't need a novel. The ports of call were great! Quebec was obviously the highlight but all the port were of interest. Cornerbrook was a nothing town but the scenery outside of town make it a great stop. The entertainment on board was, as we have experienced on other Celebrity cruises, not very good. They are not the strong point of the cruise line. We only went to a few and they were all mediocre at best. The condition of the ship was pretty good. It is a classic design and seems, for the most part to be maintained fairly well. However, it kind of felt like they had cut back some on what they were doing to maintain the ship. I can one specific example. The chairs in the Oceanview Cafe were ok as far as the fabric, but when you sat in them, you hit the wood frame. That tells me the webbing in the chairs is shot and either it should be repaired or replaced. We ate one night in the speciality restaurant Normandie Room. We had great service and the food was very good. Worth the $50 each cover charge, I don't think so. Our Stateroom Attendant was the best. He did everything we asked and more to make sure we had a happy home for our two weeks on board. Did he ever know towel animal art! We must of had 8 different creatures to marvel at. Disembarkation, like embarkation, was easy and quick. We had arranged our own transportation from the terminal to the airport (Newark) and we had a 10:30am flight. We were off the ship and on our way before 9:00am. In Summary, the cruise was most enjoyable. However, as a comparison to our last cruise on Celebrity (Solstice), it just fell short. A bit more attention to detail and maybe a bit more money put into the ship as opposed to all the things we as passengers pay for, may bring it up to the level we expected. I hope this helps those who read it.   Read Less
Sail Date: September 2014
Celebrity is coming back around with excellent food in MDR, the previous 2 cruise we were disappointed in the food. Lobster tail night was "just ok" lobster were called Caribbean Lobster (cause their small) but they were bought ... Read More
Celebrity is coming back around with excellent food in MDR, the previous 2 cruise we were disappointed in the food. Lobster tail night was "just ok" lobster were called Caribbean Lobster (cause their small) but they were bought in Maine (go figure). Someone along the line over booked the early sitting by 600 guest so you can imagine how cramped in we were not to mention the hell the waiters had to go through. Food on Deck 10 Ocean café was good if you could get to it, they have these awful glass panels over the food where you need a 4 foot spoon to reach the food, just very awkward . very small trays so that you were lucky to get a plate on it. Gone are the days with white linen and big trays for your food and waiters waiting to carry your trays. this cruise was booked solid and the service is not what it used to be. The piped in music was terrible!!! The average age on this cruise was at least 65 and they had hip-hop and some electric crap that you could not find a quite place to sit unless you went to your cabin. I mentioned it to guest relations and cruise director ken and both said this is what the "home office wants" HUH?   Read Less
Sail Date: September 2014
The topic of conversation after a very few days was the food. Everyone had a comment concering food, service, buffet arrangement, main dining room and so on. The problems during the two weeks were starting with breakfast. We spent one ... Read More
The topic of conversation after a very few days was the food. Everyone had a comment concering food, service, buffet arrangement, main dining room and so on. The problems during the two weeks were starting with breakfast. We spent one morning breakfast in the main dining room. I was so looking forward to eggs benedict, the first serving was cold asked for another plate and it was served cold. Guess we will be eating the morning meal in the OceanView Buffet. Not once did a waiter serve us coffee, we would have to hail one down to order our bottled water. During breakfast and lunch entree items were served in cute little baskets only to find the food cold and greasy. Some guests complained that at lunch the salad ingredients were in one spot and the dressings somewhere else. Many, many complaints about the main dining room. These comments were coming from Elite members and fellow guests from the UK and beyond. The travelers from the UK were told by staff, that the Americans on board like their food served only warm. ??? Enough said. The ship was very nice and the travels exciting. Newfoundland was somewhat of a disapointment, guests were very unhappy with the shore excursions mode of travel, school buses. We have two more X trips planned and look forward to our experience on the high seas. These problems encountered on this sailing have never been a concern before on our past three trips with Celebrity. Read Less
1 Helpful Vote
Sail Date: September 2014
Anyone who has read my previous critiques knows that Celebrity is my favorite cruise line. It’s classy, it’s quiet, there are very few kids, there’s terrific service from an amazing staff, and there’s great food. It’s everything ... Read More
Anyone who has read my previous critiques knows that Celebrity is my favorite cruise line. It’s classy, it’s quiet, there are very few kids, there’s terrific service from an amazing staff, and there’s great food. It’s everything you would want in a cruise line. So when the opportunity to once again take a 2-weeker to New England and Canada came up, I and my family jumped on it. Well. Never have I had so many things go so…strangely. If this had been my first cruise, I could have dismissed a lot of these observations. But I’m an Elite member, meaning over 10 cruises with this line, and this cruise made me see that some of the gilt is rubbing off of what I always considered a 24-karat prize. Let me just say for starters that the cruise overall was not bad. Celebrity’s biggest strong point is its staff, and they shone as they always have. Our stateroom attendants, Jose and Neil, and our waiters, Roberto and Vanja, were simply the best to be had; our every wish and whim was granted with the utmost politeness and speed. And the ship itself was spotless; everywhere you looked, someone was scrubbing, painting, mopping, vacuuming, and so forth. No one was getting Norovirus on this ship. So I still give two big thumbs up for Celebrity’s appearance and stellar service. Now I must continue with bitch mode here for specifics on this particular cruise. I will sound snarky. I will sound snobby. Honestly, I’m just your average Jane, and I’ve always been dazzled by this cruise line. Stuff is missing, people, and I’m hoping against all hope this was just a fluke. After two weeks of this, I have a huge list of comparisons. First and foremost, the ship was overbooked. From what I could gather, the Summit had undergone some changes during its last overhaul, resulting in the addition of another 200+ rooms. What they didn’t add was more staff to cater to the extra people. And such people! I took this cruise in 2009, from the same embarkation port (Bayonne, NJ), and the people who were on the ship were polite and pleasant. This time, the ship was stuffed to the hilt with the most obnoxious, demanding, and high-maintenance crowd I’ve ever had the misfortune of being around. To make it worse, most of these people were senior citizens, and they were just plain obnoxious – they were retired, they were wealthy, and they wanted everything now, they wanted the Summit staff to be their personal slaves, and that wine had BETTER NOT be delivered in plain glass goblets because They Wanted Crystal Because They Deserve The Very Best. Many others had walkers, or canes, or oxygen tanks that I swear they rented just for the cruise, because I was always amazed how they could move so fast when they smelled a sale or when a buffet line opened. That obnoxious, rude behavior rang true as they constantly pushed and knocked their way into lines, into the back of your chair, or in front of you, never once excusing themselves. After all, they Deserved To Be There. Being stuck on a ship for two weeks with these people was almost physically painful. A 21-gun salute must be given to the staff of the Summit for putting up with their insolent and often loud demands. These guys bent over backwards, like they have done on so many past cruises, and still continue to smile and call these people “ma’am” and “sir” when I know they want to kick them into next week. Aside from the continually amazing staff, it appears that Celebrity has fallen prey to that oldest mode of supply and demand: quantity over quality. I never thought I’d say that about Celebrity. Ever. Yet the evidence gathered during this two-week trip has cemented it. I want to talk about some truly startling “cutting corners” changes that made me drop Celebrity’s status from “OMG amazing” to “What the hell just happened?” First-time Celebrity cruisers might not get this, so this is really for those of you who have traveled with Celebrity before: 1. What on earth has happened to the shipboard photographs? I have tons of these from past cruises. The quality is awful; too much flash made everyone look washed out and colorless. Plus, they have jumped in price from $10/picture to a staggering $25/picture ($30 for formal pictures!). By the look of the number of prints taking up tons of space in the photography area, clearly no one bought anything. What a waste of photo paper that was. The photographers have also resorted to jumping out in front of everyone, practically begging to take your picture, to the point where you try to avoid them any way possible, even if it means getting off the elevator on another floor and running down the hall to escape them. It got to be ridiculous during dinner – photographers would constantly stop and ask (i.e., beg) to take your picture at the table, not once, not twice, but at least three times – first, a self portrait, then a picture with another family member, and finally a group picture where they wanted you to get up and move to one side of the table. At first we complied, but as the days continued, our willingness turned into annoyance. After all, people are trying to eat, and more than once we nearly collided with a hurrying waiter as we tried to rearrange ourselves. We finally politely but firmly told the photographer to simply go away, we were not interested. 2. There was no more candy on your pillow at turndown. We got one cookie on the first formal night (it was stale, by the way), and that was all. I always enjoyed hoarding the candy until the last day of the cruise, and then having a pig-out with my husband on different flavors of chocolate. Not this trip. 3. There was no big brunch in the restaurant on a sea day. 4. There were no origami napkins on the restaurant tables. I always got a kick out of this, and the waiters were always happy to show you how they were done. Now we have just a square white napkin and that’s it. And no color! Everything was utilitarian white. No navy napkin or tablecloth accents, no cranberry napkin or tablecloth accents, no candles on the table. Just white, white, white. How very dull to walk in to the same boring table setting every night. 5. Related to #4, the Celebrity china is gone. You know, the matching sets of plates with the Celebrity “X” logo on the top, which the waiters always straightened neatly when they put your plate in front of you. Now there’s plain white plates of various shapes and sizes, some so huge that you couldn’t even reach for the salt and pepper without dipping the front of your shirt into the gravy on your plate. When we asked what happened to the Celebrity china, the maitre’d told us they were “going for simplicity.” I read that as “downgrading.” Sad. 6. There were fruit carvings on only one day in the Ocean View Café. Does no one know how to do this anymore? Or is that another downsizing thing 7. There were no Twinings tea bags. The HORROR. Celebrity has always carried Twinings tea. Now they use an odd organic brand with odd, fruity-ish Earl Grey. And I don’t think the lemon slices were changed once during the entire two weeks. The slices got drier and drier, and the station by the Aquaspa actually had tiny fruit flies. Ugh. 8. Not everyone loves dark-roasted Italian coffee. I had half a sip my first day and left the rest. Blech. Maybe offer a milder roast as an optional selection? 9. There were no staff helping guests to tables in the Ocean View Café and no bringing guests water or other fountain drinks (see the lack of staff above). That’s another staple of Celebrity and it was disturbing to see it missing. 10. There were no containers of cotton balls or Q-Tips in the stateroom bathrooms. 11. It took us 15 minutes to find the hair dryer in our room (it was in the back of the cabinet by the vanity, fyi), and the thing has no on/off switch. There’s a button on the front that you have to hold to make it work, which was very awkward. 12. There has been a change of toilet paper and tissues to the cheapest grade of biodegradable toilet paper/tissues available. Use either and they practically disintegrate. I’ll leave the resulting mess to your imagination. 13. There is no silver ice bucket and pitcher of water in the room. I was told this was to reduce the spread of Norovirus. Yeah, okay, good reason. But I still miss it. 14. There was no baked Alaska parade and there was a half-hearted “meet your culinary staff” announcement after dessert on the 3rd formal night, after half of the restaurant had left. It was like it was tacked on as an afterthought. “Oh, yeah, before you go, how about a round of applause for your culinary staff, thanks, bye.” 15. There was a downgrade in afternoon tea; no longer held in the Oceanview Café, it was smashed into the AquaSpa. The food was subpar, either stale or tasteless; I miss those terrific tea sandwiches like the roast beef and cantaloupe topped with a little toothpick-speared olive. The well-loved mini ham and cheese croissants were replaced with mini quiches that were cold, and we suspected they were just heated in a microwave and re-served every day. Not what I expect from these guys. 16. There were no port shopping guides in the daily newsletters when we went to a port. Why not? 17. Since the Ocean View Café is the biggest public gathering place, many people enjoy playing card or board games here. Nothing new. However, on a day at sea, when we went up to the café for lunch, small signs had appeared on the tables that read, “For the pleasure of everyone onboard, once you have enjoyed your meal we ask that you please vacate your table to allow a seat for your fellow guests.” What the HELL was that about? After 9 Celebrity cruises, I’ve never seen anything like that. Apparently neither had any of your other guests; people must have complained big time because the signs disappeared within 30 minutes and did not appear again. STATEROOM My family was on Deck 7 starboard. My husband and I were in Stateroom 7049. One word: Beautiful. Sparkling clean, possibly the hugest deck we’ve ever had, a very comfortable bed, and glorious stateroom attendants. My parents and sister's staterooms (7053 and 7040, respectively) were also very nice and had superior service from their stateroom attendants. As an aside, though, Celebrity needs to do something about their TV service. There are people (like me) who prefer to hang out in their staterooms and just chill out on sea days. I had some great naps and enjoyed sitting on the huge veranda with a book and a cup of hot tea & cookies from the fabulous room service. But watching TV was an annoying experience. I did love the interactive TV – I liked being able to review my expense account on a daily basis so I didn’t overindulge. But while I enjoyed watching “Big Bang Theory,” “Modern Family,” and “How I Met Your Mother,” airing the same episodes over and over and over and OVER AND OVER for 2 weeks became pretty monotonous. Celebrity can use 1 or 2 channels for ship stuff, not 9 or 10. They need to get a better dish so most of the remaining channels don’t read “Poor Signal.” They need to update the bow camera channel with the correct ports of call (it said Charlottetown while we were in Quebec, both days) or spell them correctly (where on earth is New Fondland?). They need to add a lot of free movies and whole seasons of TV shows. Disney Cruise Line has one up on them on this. DINING Oh, man. The food has taken a huge, huge hit. Celebrity’s food used to be the best, no question. Not anymore. What on earth has happened to their superior evening dining? They’ve gone from 5-star to 2-star. Oh, how I long for the days when Michel Roux designed the menus. Never have I been more disappointed with the dining selections, and never have I ordered from the left side of the menu more. Meats and fish were cooked until they were dry as shoe leather, vegetables had way too much crunch to be called “steamed,” and ice cream was served in hot bowls that made the ice cream melt by the time it was served. The “Top Chef” idea could have been spectacular and was instead absolutely horrible; the food was unimaginative and comments from diners around me indicated the fare was either bland or tasteless. We also noted an abundance of leftovers. Wild mushroom soup from earlier in the first week turned into wild mushroom and barley soup later in the week. Didn’t finish the garlic bread from the pizzeria and the baby shrimp from the salad bar at lunch? Hello, shrimp-salad-on-garlic-toast for Aquaspa tea that afternoon! Coincidence? I think not. The staff is great but obviously overworked; with the addition of the 200+ people, they just can’t keep up with the onslaught. Food service is very slow, though you can see them trying very hard to keep up. One of the female waiters, staggering under the weight of 15 dinner plates (and trust me, those plates are heavy), didn’t see a passenger’s scooter and tripped on it, sending all 15 plates to the ground and injuring herself in the process. Two days later she was still limping, although reassuring everyone that she was just fine. We were a little disturbed that she couldn’t take a couple of days off. There didn’t seem to be any way. And I’ve saved the worst for last…shame on Celebrity for what I consider to be the most horrible lobster I’ve ever been served. Ever. EVER. We were in MAINE, for crying out loud. We should have been served the best, most tender, mouthwatering lobster on the planet. In fact, the waiter told us the lobster had been purchased fresh from fishermen that morning. Since I’ve enjoyed Celebrity’s lobster tail before, I happily ordered one, expecting usual greatness. Instead, to my horror, I received half a withered, brownish Caribbean lobster. It had been cut from head to tail and was half full of salt water, bearing one eye, whiskers, and half its legs. (This appeared to be another “cutting corners” move; one lobster for two people!) It reminded me of the face-hugger from the “Alien” movies. There was probably a teaspoon of meat in the fossilized shell, and it had the consistency of wet white bread. Instead of a personal mini-ramekin of melted butter, a few droplets of half-congealed butter were spattered over this slop. I was utterly revolted and asked the waiter to please take it away, and I actually left the table because I thought I was going to be sick. When I returned, my waiter apologized profusely and offered me something else from the menu. Shame, shame, shame on Celebrity for falling this low. I do not expect this from a cruise line that used to be at the top of Conde Nast’s cruise list, I do not expect to pay my hard-earned money for such mediocrity, and I hope to never, ever see this again on a future cruise. STATEROOM My family was on Deck 7 starboard. My husband and I were in Stateroom 7049. One word: Beautiful. Sparkling clean, possibly the hugest deck we’ve ever had, a very comfortable bed, and glorious stateroom attendants. My parents and sister's staterooms (7053 and 7040, respectively) were also very nice and had superior service from their stateroom attendants. As an aside, though (I say this with every Celebrity cruise I take), Celebrity needs to do something about their TV service. There are people (like me) who prefer to hang out in their staterooms and just chill out on sea days. I had some great naps and enjoyed sitting on the huge veranda with a book and a cup of hot tea & cookies from the fabulous room service. But watching TV was an annoying experience. I did love the interactive TV – I liked being able to review my expense account on a daily basis so I didn’t overindulge. But while I enjoyed watching “Big Bang Theory,” “Modern Family,” and “How I Met Your Mother,” airing the same episodes over and over and over and OVER AND OVER for 2 weeks became pretty monotonous. Celebrity can use 1 or 2 channels for ship stuff, not 9 or 10. They need to get a better dish so most of the remaining channels don’t read “Poor Signal.” They need to update the bow camera channel with the correct ports of call (it said Charlottetown while we were in Quebec, both days) or spell them correctly (where on earth is New Fondland?). They need to add a lot of free movies and whole seasons of TV shows. Disney Cruise Line has one up on them on this. EXCURSIONS Bar Harbor – Shopping We had already decided that we wouldn’t take a tour of Bar Harbor because we’ve been here so many times in the past. Bar Harbor is a place to shop, period. I have absolutely nothing bad to say about this wonderful, wonderful place. Shop up, people. Buy as much lobstah-related stuff as you can. However, if you are not a shopper, there are many wonderful excursions as well! We could have easily stayed here for two days without any problems! Halifax, Nova Scotia – Famous Peggy’s Cove Fishing Village (Tour HX01) We’ve been to Peggy’s Cove many times in the past. It’s a beautiful little place, everything you could wish of a quaint fishing village. This time it was still beautiful, but it was simply too freaking crowded. There must have been 20 buses there that day. The line to the bathroom in the little store/restaurant was out the door. The restaurant, which serves the most delicious gingerbread in the world, was absolutely jammed and there was no way we were getting any gingerbread that day. They also need to allow more time to explore this area, especially when you are rivaling against 20 other tour buses. This tour is obviously extremely popular, so book early. Sydney, Nova Scotia – Taste of the Cabot Trail (Tour SX27) I’m sure we would have enjoyed this even more if the weather hadn’t been so overcast – but yet, at the same time, the heavy clouds and mist added an air of mystery to the world-famous Cabot Trail. Our tour guide, John, and driver Kent made the already-comfortable tour bus even more comfortable and fun with their knowledge of the area and background stories. Several scenic stops, including (1) the Clucking Hen Café and Bakery for delicious scones and cookies, (2) the rocky shores of Ingonish Bay, where my husband picked up a pinkish glacial rock to add to my collection of interesting tour rocks, (3) the Keltic Lodge Resort for beautiful lawns and gardens in honor of the town’s Scottish heritage, and (4) the Coastal Waters Restaurant for a late lunch. (Their apple crisp is amazing.) All in all, this is a highly recommended tour for this port. This is an all-day tour (roughly 7 hours). Lots of construction on the Trail got us back to the ship late. We were the last ones aboard; as soon as the last of our party was on, they pulled the gangplank and dropped the ropes. This is a good example of why you should book your tours through Celebrity; otherwise, they would have left us behind as we were close to 90 minutes late! We wondered why the longest excursion of the stop was also the last one to leave the ship in the morning – this excursion should have been the first and earliest to disembark. Something Celebrity really needs to think about. Prince Edward Island – Anne of Green Gables and Island Drive (Tour E123) As I am a huge Anne fan, I was looking forward to this tour, which I took in 2009 to very, very high ratings and I had told a lot of people about it. We had a rough start, though. There was extraordinarily poor disembarkation from the ship that morning; high winds kept us from getting in to the port on time, followed by a holdup in ship clearance, which made everything just as late as possible. To try to make up time, the ship tried to get everyone to leave the ship at the same time. That would have probably worked if (1) half the ship wasn’t full of people on oxygen, in wheelchairs, etc., and (2) if they used more than one deck for disembarkation. As a result, the elevator lobbies were full, the lines were ridiculously long, and it took nearly an hour to get from one deck to the next in order to leave the ship. That could have been handled a LOT better, and watching the faces of some of the staff, I think they thought so, too. The bus tour itself around PEI was wonderful; guide Mike and driver Ned were knowledgeable and fun. Green Gables is just as awesome as ever – the grounds and house are beautiful and the shop was loaded with as much Anne merchandise as you could carry. I really wish the PEI Preserve Company store was still part of the tour – that is an even bigger and better shop with tea and teapots and preserves and jams and jellies and gingerbread and Anne Shirley gifts – everything you can think of for PEI souvenirs. The shop was left off of the schedule because for some reason it was decided instead that the bus should go to a parking lot to look at lobster and mussel traps. Come on! Please put the PEI PC back on the tour! I was so disappointed it was left off! Quebec City – Shopping Since we also came here in 2009, we also knew this was another place to shop and take pictures. Beautiful old place, such lovely colors and everything you could expect of Old Europe. So no tours for us here, either. However – yes, I have a complaint. Just one, though. The shuttle service from the ship is a complete ripoff. For $5 per person (one way), you are taken to a spot just over the bridge (which you could walk to) and are dumped off there and expected to walk all the way to Upper Town, or purchase tickets to take the Furnicular incline elevator halfway up the hill. Members of my family who had knee problems were annoyed and upset to have paid for transportation that was anything but what was expected, but we all made it up to the top, going slowly, and enjoying the cobblestone streets and beautiful shops. After shopping ourselves silly and burning up our camera cards, we hailed a cab, piled all five of us in it, and were taken right up to the ship’s gangway for $10. So do the math, and hail a cab instead of taking the shuttle. Cornerbrook, Newfoundland We didn’t take any tours here – there were some available, but I didn’t hear about them from anyone. We didn’t do any shopping here, other than buying some knitted goods at a tent on the pier. In fact, pretty much nothing here, other than the beauty of the countryside (which you can see from the ship). Why is this a stop? Can Celebrity add another day in Bar Harbor instead? Portland, Maine – Kennebunkport (Tour PW01) Back in Maine, and back to another beautiful picture-taking adventure. This stop in Portland offered several interesting-sounding excursions, but we decided to go to Kennebunkport. This is a very, very popular tour – there were 9 buses, all going to the same place. The ship was docked a long way away from the bus-boarding area (they did have a few guys with golf carts who assisted those who couldn't walk the distance), and tour embarkation was kind of rushed, resulting in my family getting split up onto two different buses due to some miscommunications. However, the tour was totally worth it. Our guide Jay and driver John started us out on open highway with trees turning colors on both sides. The little town of Kennebunkport simply could not take the onslaught of so much traffic and buses; although they were happy for business, I’m sure the locals were quite annoyed at the jams we caused. Beautiful stores and merchandise, but only 90 minutes to shop. Clearly, with that many people in this little town, 90 minutes does not offer much time to do anything. You either pick shopping or pick a place to eat. Wish we had more time here. The rest of the tour resulted in more lovely pictures and a drive-by of the Bush compound; since they were in residence, we had to take a drive-by picture. I would recommend this to anyone, but book early in order to get a spot. Keep in mind that they do load up the buses, so, most likely, you will have to sit two to a seat. Overall, we enjoyed our tours very much. A couple of suggestions, though: 1. There are too many days at sea. Canada and New England are too beautiful and interesting for 5 sea days during this cruise. At times, I swear I could walk faster than the ship was moving, and I know we were just doing figure 8’s out in the ocean somewhere when we could have been at Boston or Newport or another day or two at one of the Maine ports. Celebrity should leave out Cornerbrook and put Rhode Island and Boston back on the itinerary. Or they should change this cruise's name to "Canada and Maine." 2. Let people leave the ship for tours and meet on the docks. Using the Celebrity Theater as a meeting location has got to go. After 3 days of mayhem in the theater, listening to the staff beg passengers to collect a sticker and sit down and don’t block the back of the theater, it’s clear people are just NOT going to listen. Give instructions where to meet (departure times and meeting locations are already on the excursion tickets), have people stationed to steer them to their buses, and let them leave the ship on their own times. DISEMBARKATION I always dread disembarkation. I really dreaded it this time . Luckily, it was a little easier this time – the staff locked down the midship glass elevators by 8:00 am so only passengers could take them going DOWN from Deck 4 to the disembarkation deck (Deck 1). Thankfully, our group had a bus to catch by 9:30 am, so we were the second group off the ship. We still had to pick our way through the groups of people standing (and sitting) everywhere, especially in hallways. Celebrity staff finally gave up telling people to move. I can only imagine what would happen if there was an emergency or fire. Celebrity (and other cruise lines) needs to take a page from the Disney Cruise Line in this area. No one can move the masses like Disney. IN CONCLUSION... It is my wish that Celebrity will once again rise to the award-winning excellence it used to stand for and not drop to the so-so standards of other cruise lines just for the sake of selling staterooms. Big ships don’t mean great ships. They used to know how, to perfection. I hope I have shed some light on some of the little things that raised them above everyone else, and I’m hoping I will one day be proud to again call them the best of the best. They’re excellent, but trust me, they're better than this. Read Less
1 Helpful Vote
Sail Date: September 2014
We took the September 21, 2014 cruise and overall it was a good experience. Beautiful weather except for one day in Quebec, but we did have some issues. Our trip started off poorly since embarkation was a disaster. We were given a group ... Read More
We took the September 21, 2014 cruise and overall it was a good experience. Beautiful weather except for one day in Quebec, but we did have some issues. Our trip started off poorly since embarkation was a disaster. We were given a group number to be called and we waited patiently for it to be called. After calling the first few numbers, there was silence for about 20 minutes. We started to see the lines to board the buses getting longer instead of shorter. When we inquired, we was told that they had abandoned the numbering calling system and it was a "free for all" meaning those passengers just arriving were getting on the lines before us. Because of that issue, we could not find a seat at lunch. Guest Relations was ignorant about what was happening on board the ship and was clueless in giving you the correct information. For example, we kept inquiring whether there would be a Catholic Mass on board the ship for Sundays because we noticed that there was a Rabbi on board providing services. They insisted that a passenger who was a priest had not come forward to offer mass and they could not ask him to do so. Finally, it was announced on Friday on the Cruise Director show that Mass would be held Saturday evening for Sunday observance. When we spoke to the priest, we found out he offered his services as soon as he boarded the ship and could not understand why that information was not told to the passengers in the beginning. Also, why were the Jewish services posted on the Board outside guest relations desk, but not the Catholic masses. A second example of not knowing what was going on related to the Art Auction in the lounge. Trivia and other activities were scheduled for the lounge, but the Art Auction went over its allotted time and no one knew were the other activities would be held. We bumped into Luigi, the Activities Director, who told us that the activities were being moved to a conference room. Again, Guest relations was no help at all. Speaking of activities, there were only 2 staff and the Activities Director to handle all of the activities on board the ship. They did an excellent job (Luigi, Prince and Kaitlin), but were clearly overwhelmed in trying to come up with activities especially on sea days. The daily activities schedule including shopping as an activity which is a big stretch in our mind. We were appalled to learn that there was an $11 fee for exercise classes. We have traveled on other ships and exercising is part of activities you expect to be provided free of charge. Since there wasn't enough activities scheduled, it would have been nice to include exercise classes. As with all of our cruises, we knew that there would be one night (usually the formal night) where we would find lobster on the menu. Since we had 3 formal nights we waited patiently and on the last one, there was lobster on the menu. The waiter (Minguel) who always had good choices to recommend did not recommend the lobster, but we had waited so long for it and wanted it. What a disappointment !! The lobster we were given was awful. It was mealy, soft, and tasteless. When we told our waiter, he offered another selection, but it was too late since we had a bad taste in our mouths. We had expected Maine lobster since we had just left Portland, but we think this was a poor imitation (Carribean). If this was our first lobster, we would never order it again. Overall, we still had a great time meeting friends at Trivia and receiving excellent service for the most part with staff. Captain Leo was unbelievable, mingling with guest and interacting as much as possible with the guests. Never had we experienced such friendly treatment from a ship's Captain. In fact, when we missed our port of call in Sydney due to a mechanical problem, he most generously gave us $300 per cabin credit on our bill as well as the port charges. When we missed ports on other cruise lines, we were just given the port charges. What a wonderful representative for Celebrity. We stayed in cabin 7098 and it was a wonderful experience. Quiet and very clean. it was a great ship location. Read Less
Celebrity Summit Ratings
Category Editor Member
Cabins 5.0 4.2
Dining 4.0 4.1
Entertainment 4.0 3.8
Public Rooms 4.5 4.4
Fitness Recreation 4.5 4.1
Family 4.0 4.1
Shore Excursion 4.0 3.9
Enrichment 3.5 3.7
Service 4.5 4.4
Value For Money 4.0 4.1
Rates 4.0 4.1

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