Sail Date: September 2014
A REVIEW FOR 'CELEBRITY SUMMIT' TO NEW ENGLAND AND CANADA: (Read all the way to the end for my 'Highlights and Lowlights'!) This was my 8th cruise, although FIRST with Celebrity. We'd heard so much about it being ... Read More
A REVIEW FOR 'CELEBRITY SUMMIT' TO NEW ENGLAND AND CANADA: (Read all the way to the end for my 'Highlights and Lowlights'!) This was my 8th cruise, although FIRST with Celebrity. We'd heard so much about it being 'all that', but we came away feeling that it was just like all the others. (Namely Holland America and Princess). That's not a bad thing, it just didn't feel like anything 'extra special'. Having said that, other passengers that had previously sailed with Celebrity told us to try the 'S' class of ships which is supposed to be a cut above. (Summit is an 'M' class). PRE-CRUISE: We stayed at the Doubletree in Jersey City. It was cheaper than Manhattan, but it was easy to get to Manhattan via the PATH train. (About $2.50 each way/pp). Jersey City also offers terrific views of the NYC skyline. The cab ride from Newark airport to the hotel was $50, as was the cab from the hotel to Bayonne cruise terminal. (We started to joke that wherever you went, it was $50!) EMBARKATION: They ran out of numbers to give people, so after a while, people just started getting in line and getting on the shuttles. It wasn't too crazy, but could have been a little better. Some previous Celebrity cruisers complained that it was one of the worst they'd experienced, but for us, (on our 8th cruise) it was about average. DEMOGRAPHIC: I would not recommend taking this cruise to New England/Canada unless you're OVER 55. I'm not sure if it was the time of year (Sept/Oct) or the choice of destination, but the demographic was an older-than- usual cruise crowd. We are ages 41 and 42 and people in their mid-sixties asked us several times if we thought the passengers seemed unusually old. (!) (They were referring to the very immobile 70-85 crowd). We were definitely one of the youngest couples on the ship and everything was very geared toward a much older set. (The music and entertainment, for example). Having said that, we are kind of old souls ourselves and enjoyed meeting and chatting with lots of very nice people. :) ITINERARY: Unfortunately, we missed one port (Sydney) due to a technical difficulty with the ship, but they did give us a partial refund due to the issue. Compared to other cruises I've taken, this New England/Canada itinerary is a little boring due to the fact there aren't any water activities or really thrilling things to visit, but we made the best of it and generally enjoyed it. We only took one Celebrity tour, which was excellent. (Peggy's Cove/Titanic grave yard in Halifax, NS) and relied on private tours for the rest or did our own thing. FOOD: For us the food was hit and miss. Some good, some average. According to my husband the lobster wasn't very good. (I don't eat it). The afternoon tea was disappointing in that it was not a formal setting, rather a walk-up self-serve counter next to the pool. I missed the white glove service and string quartet! Dining service was also hit and miss, just OK. We did the 'anytime dining' and often had to wait for half an hour with a buzzer, which we'd never experienced before on other cruise ships. They offer the usual 'higher level' extra fee restaurants which we tried at lunch time, but way overstuffed ourselves because we knew we were paying more. I know...I know... ENTERTAINMENT: I liked the cruise director and the fact they offered 'after-the-show' entertainment at 10:30pm in the Reflections lounge (night club). This would vary from things like comedians to theme night dancing, dance-off competitions and burlesque shows. I found the trivia a little too speedy/not relaxing. The one port lecture talk we went to was awful. The main entertainment shows were of general good quality, although it was often hard to get seated in the show-lounge, which was disappointing. DISEMBARKATION: It went pretty smoothly and we paid for a shuttle through Celebrity to take us to Newark airport, which we're glad we did. HIGHS AND LOWS: Love, love, loved the Thalassotherapy pool and sauna which are both free to use. (As of Fall 2014). The Thalassotherapy (or T-pool) is near the spa and is a warm salty mineral pool that is just delightful to sit in. WARNING: Don't wear silver jewelry in it -- I did and it either broke or tarnished! The sauna is in the locker room and offers a huge round window view of the view outside -- the best sauna I've experienced on a cruise ship! The workout room was also very state-of-the art and spoiled me compared to my gym at home! Loved the boozy bar on the back of the ship and the coffee bar with complimentary cookies/cakes and musical entertainment. (Coffees are an extra fee). There is also a gelato bar for an extra fee. General cleanliness was excellent Everything on-board seemed more expensive than other cruises we've taken. Hence, we didn't participate in many things with a fee. (eg. massages, i-lounge, acupuncture). In general it seemed extremely obvious like everything was about making money -- even the kitchen tour ended in a promo for the fee-based restaurants. It just gets a bit tiring. They take WAAAAYYYY too many photos of you during the cruise. When you disembark in each port they want to take your photo 3 (THREE!) times -- you know, one with a life buoy, one with a dolphin, one with a pirate, etc. etc. TOO MUCH! They also snap them at some dinners. We purchased one photo of a formal night. Overall, we had a nice time and would try Celebrity again, perhaps 'S' class next time. Read Less
Sail Date: September 2012
My husband and I recently sailed on Celebrity Summit to Canada and New England. This was our first experience with Celebrity and it will probably be our last. I have never seen such disorganization and it started from the time we first ... Read More
My husband and I recently sailed on Celebrity Summit to Canada and New England. This was our first experience with Celebrity and it will probably be our last. I have never seen such disorganization and it started from the time we first made our reservations through Celebrity. We were told that they would pick our cabin in the next 10 days. My husband had asked for a veranda with a view on the port side. They selected a veranda with a blocked view on the starboard side. When we called, we were told they had one on the other side (port) that was available. The ship itself was very nice and clean. Our cabin was also very clean and the cabin steward was very good and accommodating when we asked for something. We selected 6:00 traditional seating and weren't even told that it was booked. When we checked our reservations they had us at 8:30 dining. We called about that and were told that because we were "Select" that we could "wait list" for the 6:00 seating and would probably get it. Every time we called after that they kept telling us that we would get the 6:00 seating. But of course, that didn't happen. We had to take "Select" and didn't get to have the same waiter every night. When we arrived at the dining room, they never asked if we wanted to sit with someone, just assumed that we were a couple and sat us at a table for 2. The wait staff showing us the tables every night never even knew where the table was. We found most of the service on Celebrity very slow. We sat in Michael's Club one night and there were only 4 people in there and 2 of them were staff. It took 15 minutes before we were asked if we wanted something to drink. But in Rendez Vous, they were very quick to ask if we wanted something. We didn't book any excursions through the ship, but plan a couple things on our own. We tendered in 3 ports and that was a total disaster. In Sydney, we waited almost 3 hours to get off the ship. While there wasn't much that we wanted to do in Sydney, we did want to walk around since we had never been there before. In Bar Harbor, it took about 2 ½ hours to get off the ship. And then, the tender we were in still had about 30 empty seats with passengers still on board waiting. We hadn't eaten lunch on the ship because we really wanted to get lobster locally, but we didn't eat until 3:00. Then to finish the cruise, our debarkation time was 9:30 and we weren't called until 10:20. On a positive note, we did have an excellent cabin steward and wine sommelier. The food also was very good. This cruise was just one thing after another and I heard many long time cruisers on Celebrity say the same thing. Many even indicated that they would not be sailing on Celebrity again. Read Less
Celebrity Summit Ratings
Category Editor Member
Cabins 5.0 4.2
Dining 4.0 4.1
Entertainment 4.0 3.8
Public Rooms 4.5 4.4
Fitness Recreation 4.5 4.1
Family 4.0 4.1
Shore Excursion 4.0 3.9
Enrichment 3.5 3.7
Service 4.5 4.4
Value For Money 4.0 4.1
Rates 4.0 4.1

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