2 Helpful Votes
Sail Date: April 2019
We usually venture farther afield, but chose this cruise for several reasons - a very high percentage of adults, recently upgraded ship, good friends were going, and we had never done a Celebrity cruise and wanted to find out if it's ... Read More
We usually venture farther afield, but chose this cruise for several reasons - a very high percentage of adults, recently upgraded ship, good friends were going, and we had never done a Celebrity cruise and wanted to find out if it's a cruise line we would use again This Caribbean cruise won't be our last. We surprised ourselves by loving the whole experience, especially the beautiful waters and charming ports. The Summit docked for a crazy amount of time at St. John’s, Antigua - an appealing port with way too many people trying to sell stuff. Next time we won't even bother going ashore there. We loved all the other stops. MUST DO: Cuban cigar shopping at La Casa Del Habano in Basseterre, St. Kitts. Sit on their balcony, enjoy a balmy breeze, and watch the world go by as you drink FABULOUS coconut mojitos while the other half roams the humidor. What could be bad? My partner snorkled in Bermuda - went on a high priced inflatable boat escapade to a reef. The currents were strong, there were no fish, and a woman got swept out and almost drowned. Our friends went on the shipwreck snorkeling trip and had a fantastic experience. CABIN: we were forward on deck 7 just off the elevators in 7072. Never heard annoying noise and the convenience was great. The recent refurbishment meant our cabin felt up-to-date and clean. The showers were always hot, The bathroom was immaculately cleaned twice daily and virtually every time we returned from whatever we were doing, our room had been made up. The housekeeping was flawless. The same could not be said for dining, which was a mixed experience. At Oceanview Cafe - the casual buffet - we spent a couple of days exploring and found a few favorites, which we ate whenever we went there - the eggs benedict station, the salad bars, and the surprisingly good pizza. With a few exceptions, the food had a sameness about it that was disappointing - flavorless, factory farmed eggs didn't help. There was no reference to the flavors of the Caribbean. The desserts were flat-out horrible, mostly fake tasting sheet cakes - like something at a bad Chinese buffet in a strip mall. The breakfast pastries were poor - heavy and stodgy. Sometimes a chocolate croissant was worth having, but the danish was awful. By contrast, afternoon tea at the Oceanview was worth having, with fluffy scones, jam and cream and delicious petit-fours, buns etc. Food hygiene at many Oceanview buffet stations was poor - too many cooks handled food without gloves. Some staff appeared to have no professional skills at all. What well-trained chef would present so-called "coddled eggs" which were in fact raw - the whites only half cooked and the yolks not to safe temperature! We dined often at Sushi-on-5 in groups of 6 or more friends- reasonable prices, great noodle bowls and well-made sushi. Other than one evening of inept service, the staff were attentive and friendly and we just kept going back. We were pleased with more formal dining at the Cosmopolitan, for breakfast (much better than the Oceanview buffet), lunch and dinner. Overall the food was good and the service was excellent. We hit Qsine on lobster day- definitely not worth the extra charge. The food was dry and reheated - ugh. The restaurant was poorly ventilated, gaudy, overly warm and just plain second-rate. Maybe we hit it on a bad day. The Martini bar was a highlight - great mixology and a lot of fun! The "service" desk staff on level 3 were slow and unfriendly both times we had the misfortune to seek assistance. Example: our disembarkation day-tour of NYC was cancelled, and no one told us till the day before. So we went down to book a transfer to JFK to void being stuck with all our luggage in the city all day. We were told we could not arrange a transfer as bookings were now closed. In the end, after we persisted, she caved and booked our transfer. We then asked for change of a $100 so we could tip housekeeping and the same unhelpful woman made some excuse and said she could not do that. Incredible. On balance, we would return to Celebrity Summit without hesitation for another cruise, but would book Aqua or Concierge, at least, next time. We book suites on our favorite cruise lines but won't spend the extra $$$ without trying out the ship or cruise line at a lower cost first - as we did with this cruise. Read Less
10 Helpful Votes
Sail Date: April 2019
First, the thermostat in our room never worked and was “repaired” 3 times. But food was the real problem. The cafeteria food was universally greasy, except personal omelets by Don Hyndryx. The restaurant was unable to serve the ... Read More
First, the thermostat in our room never worked and was “repaired” 3 times. But food was the real problem. The cafeteria food was universally greasy, except personal omelets by Don Hyndryx. The restaurant was unable to serve the meager choices on its own menu. I ordered roasted pork loin and was served ham, and salad Nicoise with “French onion Dijon” dressing was served with the usual choices of ranch, Italian and thousand island. Neither the chef nor customer service was responsive to dissatisfaction. Also whenever I asked about fat free dressings in restaurant or dining room someone would point to one of the regular dressings and proclaim it fat free. I did get excellent service from Somalier Josip, though. They redecorated the ship recently and stateroom was adequate if the thermostat had worked. The new sinks and showers don’t drain well, but room staff Kate was attentive and very friendly. Pools were too small to swim and had unbelievably loud drains that chased me right out. I was on an Olivia Cruise, so all the entertainment was great. Read Less
12 Helpful Votes
Sail Date: April 2019
I just went on a Celebrity Summit cruise and the bathroom had a really smelly sewage smell. We were shown several rooms that also had that same smell. The room attendant said that the pipes needed to be fixed. I also experienced the same ... Read More
I just went on a Celebrity Summit cruise and the bathroom had a really smelly sewage smell. We were shown several rooms that also had that same smell. The room attendant said that the pipes needed to be fixed. I also experienced the same smell in one of the whirlpools. The food in the buffet made me really sick, maybe that’s because the chefs do not wear any gloves when they prepare the food. I watched a chef make a pizza without using gloves. I had to run to the bathroom every half hour everyday until I stopped eating from the buffet. The only other food selection that I was given without a cost was the Cosmopolitan restaurant which offered different food than what I was used to because I like eating more vegetables. The basketball court needs to be updated because the rim is leaning. The only things I liked was the massage, the Solarium and the comfortable bed. Read Less
1 Helpful Vote
Sail Date: October 2018
This was my dream cruise for 17 years not knowing it was even a luxury cruise. Then, my dream came true as of this past cruise. The double handicap interior stateroom was the most beautiful and largest stateroom in the interior category ... Read More
This was my dream cruise for 17 years not knowing it was even a luxury cruise. Then, my dream came true as of this past cruise. The double handicap interior stateroom was the most beautiful and largest stateroom in the interior category (get it before they do a complete makeover in 2019)...plus, we had our own padded headboards (per bed) unlike many other cruise lines. Thelma, our room stewardess was so wonderful and underrated...she deserves to be a butler someday. she made sure that everything was absolutely perfect. As for the food in the main dining room, the food was so excellent...I just had to get a recipe or two. The spa café was nothing but perfect and the buffet was decent (except for afternoon tea when the food was excellent every single time). The specialty dinning was excellent but Tuscan Grille and a Taste of Film were the best out of all of them. Tuscan Grille made me feel like I was in Italy without having to go there. Taste of Film was spot on...I saw Chef and they made their own twist on dishes from the film. As for the Spa and Fitness center there, I have been to better places than that except for their indoor spa pool but maybe next year when they do the ship over I will fully utilize it. The indoor and outdoor pools were amazing. You just have to see any of their shows but most especially..."Chandelier" where they do a good show within the whole nine yards including aerobatics. Of course, I did plenty of shopping during this past cruise but St Martin is the best place to shop for duty free alcohol and liquor. The Cruise Critic event at the casino was spot on despite not winning anything but I had a great time...the casino on this ship's pay out was decent but not as much as the main land casinos. As for the shore excursions, we did everything from the cruise line. In St Martin, we did the St Martin Beach Rendezvous as our first shore excursion. We had a wonderful tour guide and she showed us the entire Dutch side of the island. After that, we went to Simpson's Bay Beach that had nearly crystal blue waters except for the seaweed. The tour included a tour of the Dutch side of the island, a welcome drink (alcoholic or non-alcoholic) fruit punch, beach chairs (umbrellas were only $4 extra), authentic food with either an alcoholic or non alcoholic drink and an extra tour with transportation back to the ship. I was upset that Kon Tiki boat tour was undersold but at least my roommate was getting a little better. She wanted to do Magen's Bay but if we did it outside of the cruise line, we would had to pay more money and so we did the Magen's Beach Getaway in St Thomas instead. We had a tour and then we went to the beach before going back to the ship. As for the grand finale shore excursion for this cruise in San Juan which also included transportation to the airport, we had a wonderful tour guide named Hugo and he gave us a basic tour of San Juan before our Bacardi Factory Tour. Plus, we had a blast throughout our time in San Juan. Would I recommend this cruise to anyone? Yes. This cruise has great value. You will be well fed. You will be well entertained. You will end up shopping until your drop. You will be well traveled (depending on which shore excursion you pick). But would I go on this cruise again? Maybe. Read Less
6 Helpful Votes
Sail Date: October 2018
I chose this itinerary because it worked with my schedule and it was better priced than most others b/c it was a repositioning cruise. I have traveled on all the major lines and I knew I wanted to try Celebrity again. My goal was to relax ... Read More
I chose this itinerary because it worked with my schedule and it was better priced than most others b/c it was a repositioning cruise. I have traveled on all the major lines and I knew I wanted to try Celebrity again. My goal was to relax the ports of call were not very important to me. I was hesitant choosing Summit because of her age. I read both good and poor reviews. I also didn't want a mega ship - navigating on those ships is frustrating and I don't care about the "rockwall" type features. Ship: I was pleasantly surprised at how well the ship itself looked. As other reviews said, you saw some wear but nothing terrible (that i saw). Its not a very large ship and usually I adapt to ship surroundings very easily but I had some navigating challenges at times. All the windows and glass surfaces were dirty (expected on a ship but seemed excessive). I did not care for the "Smell" of the cafe where all the buffets were - it smelled dirty. There was also a foul smell at all toilets (in cabin and in public spaces). But i am nitpicking. Stateroom: I chose a Sky Suite and because I was last minute there were limited options - I ended up in stateroom 6119 which is S2. Location was good being between midship and aft elevators. The room overall was also in good shape. Some surfaces and upholstery showed wear but not extensive. A- on how clean it was! There is an incredible about of storage not just in the large closet but lots of drawers and cabinets all over stateroom. There was something up with floor near the sofa it is uneven and made weird noise. I also did not really like the view of lifeboats outside my balcany - but it was nice to just relax out there. All in all I was very happy with room. Butler: As a suite you have a butler. Mine was very good - attentive and helpful. A nice perk to have but I am not convinced it was really worth upgrading for. What they outline online was not completely my experience. Entertainment: House band played throughout ship they were very good. The shows in the theater were very good as well - impressive for cruise ship entertainment. Lots of events going on if you wanted to partake. Food: As a suite guest we have our own dining room called Luminae. The service was excellent. The cuisine was excellent. It's a smaller restaurant so the food didn't seem so "cookie cutter" and this is where I ate most my meals. I tried Blu one night and Cosmopolitan one day for lunch and they both were good. As suite guest also had access to Michael's Club - a quiet room where you can chill and have a drink. Packages: UGH! Beverage: I miss the days when everything but alcohol was included. Unless you drink excessively (alcohol or other) I don't think the drink package is worth it. Internet: Seriously reconsider this. Unless you need to remain connected don't do it! I would say for over 50% of the voyage the wifi did not work and I had to keep logging back in to reboot it. Major pain. When spending that much on wifi you would think it would work flawlessly and it didn't Embarkation / Disembarkation: Incredible perk as a suite guest. Was on the ship with in 15 minutes after arriving at terminal and it literally took 5 minutes to leave ship. Read Less
Sail Date: April 2018
We had an incredible time with Celebrity on our Caribbean cruise. We started in Puerto Rico, going to St Thomas St John, St Maartin, Bermuda, then back to NJ (where we live), so we only had to take one flight, which was handy. From start ... Read More
We had an incredible time with Celebrity on our Caribbean cruise. We started in Puerto Rico, going to St Thomas St John, St Maartin, Bermuda, then back to NJ (where we live), so we only had to take one flight, which was handy. From start to finish, we had a great time with the exceptional service of the staff, beautiful ship, and tasty food and drinks. I'm a vegetarian, so I'm always a bit worried about what I'll be able to eat, but there were delicious options for every meal and both my husband and I loved it all. Dinners were our favorite as we had our sommelier Raul providing great recommendations on the wine for the night and our waiter Marvin suggesting foods we would like based on our previous meals, nailing it every time. We are already looking int our next cruise with Celebrity; I would recommend them to anyone looking to try a cruise! Read Less
3 Helpful Votes
Sail Date: April 2018
This was my first cruise on Celebrity, I've previously sailed on Holland America. Thus, this review is somewhat of a comparison of my experiences on both lines. Embarking: San Juan is very accessible. Found out that Celebrity ... Read More
This was my first cruise on Celebrity, I've previously sailed on Holland America. Thus, this review is somewhat of a comparison of my experiences on both lines. Embarking: San Juan is very accessible. Found out that Celebrity actually asked for a hard copy of my boarding pass, which I didn’t bother to print. I had to break out my laptop to show them, and even then they still had to write some information down manually. Otherwise, since the boarding time was pretty stretched from 11 AM to about 6 PM, there were no long lines and it took like 15 minutes total. Once on the ship, however, our room wasn’t ready until almost 2 PM. I prefer the more paperless approach and earlier readiness of the room on HAL, but with proper preparation it’s not a big issue. Very slight edge to HAL. Internet: Celebrity didn’t have a ship app available for the Summit. Plus to HAL. Internet Speed was decent enough, especially in public spaces, for me to connect to email and work VPN. I think SpeedTest results were about 2.5-3.0 Mbps. Generally, this is a win for Celebrity. Casual Dining: The Ocean View Café was a bit mixed compared to HAL. It’s superior to HAL in terms of grilled-to-order meats available for lunch and dinner, and drink stations are more accessible. Desserts are better on Celebrity’s buffet. HAL is far superior with its breakfast offerings and Asian foods. While HAL’s buffet has more limited hours, the 10:00 – 11:00 late night offerings are more complete on HAL than on X. HAL also wins with the Dive-In Burger, since Celebrity’s burger stand doesn’t do grill-to-order without some cajoling and the fries are nowhere as good as the Dive-In’s. Celebrity has better premium coffee and gelato stands, especially the free treats available at the coffee stand. So if you’re more of a burger-and-fries person, HAL wins the snack department. If you crave the sweet stuff for snacks, X wins. Main Dining Room experience: Celebrity had better meat-based dishes, but HAL has superior seafood and appetizers. Celebrity did offer as “always available” shrimp cocktail and escargots. The dishes were very lightly salted on my Celebrity cruise, which can be a very good or a very bad thing depending on one’s taste and health requirements. Lobsters were bigger on my HAL cruises. Even for a first-time cruiser, I noticed that while for the most part still tasting good, I can understand other reports of cutbacks on the level of offerings in the Celebrity MDR, such as serving certain types of non-premium seafood selections. Unlike HAL, Celebrity has on paper better MDR dining options for Aqua and Suite class passengers, a subject for debate at another time. Like HAL, even though I had “any-time / select” dining, I was able to secure reservations for the early 530ish time at the same table each night. My regular waiters were fantastic, able to accommodate my sometimes-rushed meal schedule while at the same time very attentive. So food-wise, HAL is better but service in MDR on both lines have been excellent for me. Shipboard Activities: No question, Celebrity beats HAL by a mile here. First of all, with about the same number of passengers, Celebrity had about 2-3 times the number of staff dedicated to passenger activities. For devout Catholics, HAL’s onboard priest would be a plus, however. Our CD Patrick and his associate manager Manuel were outstanding emcees / game show hosts. There were multiple events that included active participation from ship officers. There were like 4-6 Trivia-related events each day (including port days) and with my cabin mate and me doing well, we were able to win a nice beach tote bag and t-shirt, along with several deck of cards, a lanyard, and several of those “X” medal ribbons. A much nicer haul than the small pins we usually receive from HAL. The shows, dancers, and singers on Celebrity were of higher quality. Live music was available throughout the ship at night. HAL is better with classical music, and the BB King set is great, but it just doesn’t have the variety. For example, one night I just wandered out to the stern outdoor buffet seating area, and there was a fantastic duo performing acoustic numbers superior to main stage performances on HAL. The Summit’s activities really helped create some good memories for me. Fellow Passengers: Demographics-wise, like HAL there weren’t that many kids on the cruise (I heard there were 53 onboard). I did like that smoking was limited for most of the ship spaces. Mostly because I wasn’t sailing with a group this time, I had more personal encounters with fellow passengers. Met some really nice and sweet folk onboard, especially during dinner and trivia. Highly related to the itinerary ending in New Jersey, a lot of passengers were from the PA-NJ-NY area. A bit more blunt and pushy at times, but also more willing to chat and get raucous and energized during large game show events like 80s music night and the Marriage game. Can’t compare since passenger demographics at the upscale mass market segment are more dependent on itineraries than cruise line. Disembarkation: So much better at FLL than Bayonne. First of all, FLL has Global Entry, Bayonne doesn’t. We also had to wait in line about 20 minutes for the passenger bridge to clear, something that never happened on HAL. The long line did move somewhat decently once we were inside the terminal. I guess the powers that be wanted us to experience the “tired, poor, huddled masses” vibe at the nearby Ellis Island. Read Less
1 Helpful Vote
Sail Date: April 2018
This was a group trip, we were 7 people of around 45. My mom decided to celebrate her retirement and have family time together. We did some of the typical activities such as the public beach in St. Maarten on Front Street and ... Read More
This was a group trip, we were 7 people of around 45. My mom decided to celebrate her retirement and have family time together. We did some of the typical activities such as the public beach in St. Maarten on Front Street and exploring Hamilton in Bermuda. We also took some time to enjoy snorkel park with the kids in the family and visit the Docklands. I strongly recommend the Frog and Onion Pub for traditional pub fare. Onboard Dining was amazing. Our waiters Fabian and Carlos made the experience feel luxurious and enjoyable. Each course was tasty, interesting and fun. The desserts had lots of variety for those who like to try different things each night. In St. Maarten, we went to the Star Wars Museum on Front Street. We met Mr. Yoda Man, who created all the creatures for the movies. We took the tour of his Hollywood memorabilia. He has also done work on Men in Black, the Shining and many other movies. He took a picture with the kids in the family. If you are visiting St. Maarten, I strongly suggest visiting this attraction, you will regret missing it. Read Less
2 Helpful Votes
Sail Date: April 2018
We liked this itinerary. Wanted to see how all of the islands are recovering from the hurricanes. Most residents seemed upbeat, thanking those who have helped and are still helping in their recovery. We had never been to Bermuda, so ... Read More
We liked this itinerary. Wanted to see how all of the islands are recovering from the hurricanes. Most residents seemed upbeat, thanking those who have helped and are still helping in their recovery. We had never been to Bermuda, so this was a nice way to see it for those two days. We enjoy Aqua Class, eating in Blu. We are also now Elite, and enjoyed the perks, especially our nightly beverages in the Rendevous Lounge, hosted by a great Captain's Club manager, David, along with a fine group of servers. The Summit is showing some wear in the decor,seating,fixtures, etc., but it is a 2001 ship, so give her a break! (And going in for a revitalization next year) She doesn't have all the bells and whistles of the newer Celebrity ships, but seems to have the repeaters for sure. We felt the staff was top-notch, always speaking to passengers. Service at all venues was never lacking. The entertainment was a nice surprise as we thought it might be not up to speed with other ships. Not so....all shows were great in our opinion! Now for the things I think should be tweaked. We have eaten in Qsine in the past on other ships. This was a bit of a disappointment, for the choices we made. Just didn't make the grade. Service was great, however. As I mentioned, we were in Aqua Class. Every afternoon canapes were delivered. Must say they were not ever appetizing. Not a deal breaker as who really needs them?! The Persian Garden is not quite as nice as the newer ships, and prefer the heated tile individual beds vs. the longer one on this ship. So, again, this was a great itinerary, and we do like repositioning cruises. We love Celebrity, and would sail the Summit again. Read Less
3 Helpful Votes
Sail Date: April 2018
My husband and I chose this cruise because it was cheap and visited my favorite two Caribbean ports - St. Thomas and St. Martin. This was cruise 29 for us. The was our first time to visit Bermuda. We flew to Puerto Rico from Nashville, ... Read More
My husband and I chose this cruise because it was cheap and visited my favorite two Caribbean ports - St. Thomas and St. Martin. This was cruise 29 for us. The was our first time to visit Bermuda. We flew to Puerto Rico from Nashville, TN the day of the cruise on SW. We experienced no delays nor any problems. We took a taxi outside the airport for $27.00 to the cruise port. Because of the hurricane, the ships DO NOT dock in downtown San Juan. You are in a container port. We were able to walk almost right on (2:00 PM) and our room was ready. After some lunch, we went to our room to rest. While the Summit is older, we had no issues until the last two days - the toilet would not flush. It seemed to be a problem everywhere on the ship the last two days. We had an ocean view cabin which had plenty of storage for us. Service was excellent every where on this ship. The entertainment was very good. It had the best singers and dancers we have ever seen on a cruise ship. The areilist couple were exciting to watch. Jere Spader (broadway singer) did a show which was just wonderful. There was a group who sang Frankie V.'s music which was great. We do not spend money nor time in the casino BUT it was the first Non-smoking casino I have ever seen on a ship. We also are not into the game shows. Disembarkation was easy - we always just pull our suitcases off . We took a taxi service for $20.00 pp from cruise ship to airport. Great trip!! and YES we will cruise with CELEBRITY AGAIN. Read Less
2 Helpful Votes
Sail Date: April 2018
This cruise was chosen specifically for the itinerary. Summit is an older ship, introduced in 2001. Although the public areas except for the Oceanview Cafe are updated, the staterooms are tired. It is scheduled for refurbishment in ... Read More
This cruise was chosen specifically for the itinerary. Summit is an older ship, introduced in 2001. Although the public areas except for the Oceanview Cafe are updated, the staterooms are tired. It is scheduled for refurbishment in early 2019 but Celebrity has a tendency to delay replacement of chairs, couches, and bathroom sinks and mirrors. Rust was prevalent on the balcony, the chairs in the Oceanview Cafe were in such poor condition, they actually substituted normal dining chairs with card table chairs. Beyond the cosmetic deficiencies, Celebrity always demonstrates consistent dining experiences and outstanding entertainment. The staff and crew exceed expectations and always make you welcome. The excursions sponsored by the ship will meet the needs of most passengers but our experience has been to seek more private tours online. The cost is significantly less and usually have only a handful of people on the tour. Viator allowed us to have multiple tours on St. Maarten and Bermuda with one in St. Maarten ending up as a totally private one. One of the highlights of the Celebrity Summit and its sister Millenium class ships is the thalassotherapy pool. This is open to all passengers and it provides a salt water pool with whirlpool type water motion. Too bad this is not a staple on the Solstice class ships. Read Less
2 Helpful Votes
Sail Date: April 2018
Ship is showing its age in places. Food is very good as are most of the staff. Would not pay full price for this ship. Embarkation on port days was awful due to insufficient and rude staff at security stations. Cruise director Patrick is ... Read More
Ship is showing its age in places. Food is very good as are most of the staff. Would not pay full price for this ship. Embarkation on port days was awful due to insufficient and rude staff at security stations. Cruise director Patrick is not funny at all. Very few activities on board. Paper airplane contests. Same music repeated all day every day for the entire 8 night cruise. Lounge chairs around pool deck are quite old and many are very dirty. Chairs in the Oceanview Cafe at the back are worn out totally. Not a luxury look at all. Chris Hawks a singer on board was just amazing. The production shows were the best we have ever seen on any cruise. Hours go by with very little going on. Very personable captain who interacted with guests more than most. Some dining room meals were average and cold when served. Read Less
Sail Date: April 2018
Greetings, One and All. By my guesstimate, this was my 12th cruise, though my first repositioning sailing. In total transparency... I readily admit it's been ten years since my last one...also on the Summit where I had 3 adjoining, ... Read More
Greetings, One and All. By my guesstimate, this was my 12th cruise, though my first repositioning sailing. In total transparency... I readily admit it's been ten years since my last one...also on the Summit where I had 3 adjoining, balcony rooms... Kids and Godparents necessitated that togetherness. That being said, you know it's a bad omen when you show up at the cruise terminal four hours prior to departure and there's no one remotely in the vicinity to check your mountain of luggage (not all mine, mostly hers). However, we were efficiently prodded and pushed from one check point to the next (like cattle on the way to slaughter) with no one individual breathing my air, able to answer the oft repeated question, "where do we check our luggage?" It was only after we stumbled headlong into the ship with bags in tow, did I realize the all-important question would never be answered. Moving over a hundred fifty pounds of luggage up numerous elevators, and down multiple hallways made me grateful this "fat boy" works out five days a week. Evidently, the Aqua Class, to my chagrin, is in name only... most likely to insure a specific room selection, not necessarily VIP ingress and egress, per the (Aqua Class perks in Celebrity's description.) I started calling guest relations on day one to voice my displeasure and finally got a response on day four. Seems because we were there at 4:30 P.M., we fell headlong through the crevasses and cracks. Guessing we should have been there at high noon taking advantage of another Aqua Class Perk, the VIP lounge, that never crossed our path through the cattle chute. Not an acceptable answer, I'm sorry. But, moving ahead to day six, I started calling to confirm an expedited exit on Sunday to catch a noon flight out of Laguardia. It took until day eight to firm that up. I understand, I'm a small fish in a big pond, but since I'm a published author and blogger...I do come with an outlet of my opinion. In the midst of that conversation, live and in person I might add, I'd given up on a prompt return call, I asked for credit on the welcoming bottle of champagne I failed to receive the first night (too tired from the luggage fiasco...no doubt) to apply toward a bottle of red wine for a 1:00P.M. $50.00 brunch in the Tuscan Grill. Seems that wasn't possible, (the champagne was complimentary) but because they could, Guest Relations would send a bottle immediately to my room, 9:00 AM by my watch. Well, Boy Howdy...A bottle of Pinot Noir miraculously appeared in our stateroom sometime after 2:00 PM or by estimate..."long after our delicious brunch had come and gone." Select Dining is a misnomer in Aqua Class. It's spelled J O K E. Don't believe you can eat in the main dining room when you want and where you want, as well as, Blu. It doesn't happen or if it does, I'll truly never know. Multiple attempts to eat with the regular folks, fell on deaf ears. Finally, my wonderful cabin steward took matters into his own hands, and within thirty minutes, the maitre d, whose name I'll withhold, left a message and even followed up with a return call, offering to make it right. Sadly, by then, the second to last day of our cruise, we were over making it right. Heck...we even contemplated jumping ship in Bermuda, hanging around a day or two and flying home. But, thanks to the cajoling of a Beautiful, Jewish Lady from Jersey, we stuck it out. She was definitely a delight to be around and was most confident our trip would get better. If it didn't...well we could always ask for a discount on our next cruise. Really...I'm thinking Viking River Cruise. Ya think Celebrity would help us out on that one? The Food.........God Help Us All. Only today, did I receive a survey from Celebrity wanting to know if I enjoyed the "movable feast cruise." Better still, did I know it was billed as a movable feast cruise? Seriously, you ask me that one day removed from the ship? There was no inkling of that ultimate, dining experience anywhere....at anytime...ever. Best kept secret on the Summit... Best kept secret on Celebrity...you betcha, betcha, betcha. But I regress...By day three, I quickly realized all the food tastes the same...it's just reconfigured in many, creative ways. By day five...other than the specialty restaurants, we were over... eating...seriously. My palate couldn't be coaxed, prodded or diluted with alcohol to eat another bite in their primary restaurants. In days of old, I remember the food we savored in Celebrity's specialty restaurants, Q Sine and Tuscan Grill, were standard fare. Sadly, those delectable creations at every meal are now... only faded, fond memories of 'the good ole days." The good news is after three days, you may actually you start to lose weight. I surely did. Games of chance...better odds and fonder memories from submarine races. Bingo was a major waste of time. $50.00 bought you six cards...their payout by my calculations...less than 20%. Jackpots on previous cruises were $500.00 to $1200.00 I know for a fact...because we won numerous times those exact amounts. The antiquated Casino and gruff Eastern European pit bosses and managers we chose to avoid. Hats off to the Filipino's who did their best to smooth over the rudeness. The Spa... They've graciously attempted to put Dolly Parton in a training bra on the Summit. The spacious pictures of the magnificent spa that ultimately sold my significant other on Aqua Class was nowhere to be found. What we did find was a very aromatic, claustrophobic room with a few chambers, no windows and little, to no guests. Seems the pictures used in Celebrity's description came from a newer, larger ship...most definitely...not the Summit. Now....there were some positives...I'll give you that. We liked snagging a cabana on deck twelve, the rooftop terrace early in the morning. My sweetheart could embrace the sun and I could...well... hide from it. Ah...togetherness. We found the numerous entertainment venues to be professional and rewarding. The shopping diverse...the inventory a little too rich for me...except on the last cruise day. Our cabin steward, Alfredo, was attentive and efficient, truly a joy to be around. The room was spacious...the open balcony...to die for. Donovan, a roving Jamaican DJ / Waiter, made each morning at the Ocean View Cafe, memorable. The adage, joy comes in the morning, surely is exemplified in him. Bermuda....breath taking. I'd suggest you take the ferry to Hamilton and rent a scooter or a little electric car for a day or two. Roam the island at your leisure, embrace the people...the beaches...the atmosphere. Allow them to embrace you back...They most certainly will. If you've survived driving erratically on the "wrong side of the road," (don't say that above earshot) you should make your way to St. George and fall in love with Bermuda again. Turn in your transport there and ferry back to the ship. I could go on...and on. But, I won't. Along the roads of life, there are potholes...some negotiable, some not. Best to be informed as much as possible. Even then, it's still a crap shoot. Bring along your diving gear... to experience Aqua Class in its truest form...Underwater, no less. I honestly wished we did. Read Less
1 Helpful Vote
Sail Date: April 2018
Very very very last minute (booked 2 days ahead) and the only room left was an Aqua Class Balcony room on 11th floor. Great room, location was terrific and near everything (directly above the buffet). As an Aqua Class, one of the benefits ... Read More
Very very very last minute (booked 2 days ahead) and the only room left was an Aqua Class Balcony room on 11th floor. Great room, location was terrific and near everything (directly above the buffet). As an Aqua Class, one of the benefits I thought was the highest value proved to be of nearly no value to me, and that was access to the Thermal Suite in the Spa. My reasoning was first, the room was in the back of the ship, and to get to the front of the ship, we had to go out on deck, walk all the way to the front and then down a level. When wanting a quick warm up in the thermal suite or a relaxing sit in the steam rooms, all of that was lost as soon as you had to trek back to your room. We have done this on other ships (this is our 25th+ cruise), and you can put on your spa slippers and a robe and buzz down the hall to use the spa. This was so inconvenient that it "harshed my mellow". The thermal suite was not great anyhow. They had a eucalyptus steam room that theoretically could fit 4 people if you like facing two strangers touching knees. The heated loungers were actually more like heated chairs and none of the relaxation you get from laying back and having your legs and feet elevated. They also had a "sahara" room that was also dry heat tiles, but too hot to even sit with a towel underneath you -- skin was burning within seconds. So overall we went once, tried a second time and left within minutes. The Thassolatherapy pool was public and out of the spa area so that was not part of a relaxing experience either. The real value of Aqua Class was dining in Blu. The restaurant was exclusive to that class, and was personal, quiet, easy to get a two person window seat. I enjoy meeting other people while dining, and although we were mostly at two person tables, they were configured so you could talk to the people next to you easily. The staff was top notch, the food excellent, and all a cut above on sophistication over the other "big box" cruise lines out there. Canyon Ranch Spa despite the thermal suite was amazing. I had no intention of having spa treatments but ended up with two massages and one conditioner/blow dry treatment that all were amazing. The staff were delightful, well trained and really good. The hot stone massage was the best I have ever had (ask for Nipa...her hands are out of this world). As for the rest of the ship, the rooms were great, nice and quiet and well tended to. Carnival has started the one-with-an-optional-twice cleaning policy that I hate. I dont even like being asked if I only want one cleaning a day... it makes me feel like I am overworking the staff, however I really like having my cabin cleaned and put to rights twice a day. These folks never even asked or made any efforts to cut my cleanings down... I appreciate that they still keep the standards of cruising that we became accustomed to over the last 30 years. The ship was always being maintained, painted, cleaned etc. That was super important. The food was always fairly well staffed, not too long of lines or too many times fighting for tables... not enough to mention, so that indicates a good flow of traffic. We always got to the shows a little late but never had a problem finding a good seat even though the ship was booked to capacity. If you have not cruised before or only a few times, these will be the things that make all the difference from one cruise line/ship to another. Sea days always have a hard time getting deck chairs unless you are an early riser. With that in mind, I did not find it too difficult. Around the main pool they were gone early, however there were many other locations convenient to a quick tip in the pool that make it not too inconvenient. Hot tubs were never packed either and were easily able to join. So, in summary, Aqua Class was worth it just for the room location and for dining at Blu. All in all one of the nicest and most complete cruise experiences ever. Read Less
3 Helpful Votes
Sail Date: April 2018
This cruise, I realized that what I like most about sailing on the Summit is the opportunity to encounter the wonderful culture that its crew has created/maintained. It just feels different from other ships. The vast majority of crew ... Read More
This cruise, I realized that what I like most about sailing on the Summit is the opportunity to encounter the wonderful culture that its crew has created/maintained. It just feels different from other ships. The vast majority of crew members appear to like each other and enjoy working on the Summit. That makes it a great place to spend a week or so. This was my 3rd sailing with them in the past 5 months. With that said, there were challenges: Embarkation was a zoo. I'd just done it in San Juan in January, so know that it can be handled better if imperfectly, but this was pretty miserable, complete chaos out front ( a well placed tip and mentioning suites did eventually get some help, though. I bring this up because it's an area some large lines are improving on-- MSC's yacht club tent for example. My hunch is that if the cruise is good enough then the beancounters assume that memories of how things went getting on board will fade. Not so. With Luminae closed on port days, and because I was mostly just staying on shp, I had opportunity to visit the buffet. I thought the food was pretty darn great up there, but the manners of many (not all) fellow passengers left a bit to be desired-- know, silently looking away when cutting in front of someone does not make you invisible; a simple "pardon me" would work wonders. While the food was tasty, the furnishing are beyond time for an overhaul. Given the way the seats are already shedding their upholstery, I can't imagine what things will look like after a summer of doing the nyc/hamilton shuttle. Oddly enough one area was already furnished in folding chairs and tables. The Luminae team on Summit is just fabulous. They seem to all work together so near perfectly that it'd be a fun place just to eat PB&J sandwiches. Although the menu is a bit long in the tooth, nothing was disappointing and several dishes proved memorable. The spa/gym were a place of various challenges/issues this trip.-- trouble with machines not working, and ship's dancers using the space as rehearsal hall combined with a little spat between canyon ranch staff and men's locker room staff member made this a bit less relaxing than normal. MC appeared pretty busy when i stuck my head in a couple of times, so I remained pretty close to my balcony most of the trip. But they do put on a nice daily spread at tea. And it is a lovely room. The two comedians and the 3 visiting musical acts I saw were all lots of fun. The comics were especially terrific. I can't say much about the ports this time around. I'd not visited Bermuda before so splurged on a night at a hotel whose reputation I'd known since my youth. That proved an enjoyable adventure, and it is a lovely island. All in all, a good trip. But the embarking issues and other mass crowd moments left me curious about trying a smaller line. I know I prefer M to S class ships on Celebrity, so think Azamara might be the Fall trip. Although they seem intimidatingly small, I am interested in really small, like SeaDream offers. So, while on this trip, I arranged for a tour of the SD1 next week while doing an 11 niter on Reflection. I still have trips booked on Summit so not looking to venture too far afield, but think it might be time to nose around a bit. Read Less
1 Helpful Vote
Sail Date: April 2018
Overall I had a good time with Celebrity Summit. Although it could use room for improvement. The communication between the ground and onboard staff needs to be improved. When I booked my cruise, I explained that I needed to be able to ... Read More
Overall I had a good time with Celebrity Summit. Although it could use room for improvement. The communication between the ground and onboard staff needs to be improved. When I booked my cruise, I explained that I needed to be able to connect my iPhone and Laptop to the internet at the same time. The sales man did research and let me know it was possible then sold me the package. However, once onboard this was not the case. The staff allowed me to have 2 account without additional costs. Regarding the restaurant Sushi 5. The sales men misrepresented that the Japanese chef Yoshi would be making authentic sushi. However, I was informed the manager that the chef was from the Philippines and not Japan. The manager made it up to me by not charging me the a la carte price. Another issue was my on board account, they charge me for items I didn't purchase. However, the guest relation rectified the situation, but it made my vacation a little stressful. The last issue has to do with the off shore excursion. when I booked my cruise I was informed that it shouldn't be an issue, and that I needed to speak with the accessibility department. The accessibility department informed me that they couldn't assist me due to liability issue. Later on the cruise manager informed me they could do a refund but I book a flight that was nonrefundable I am a blind member. I normally need a guide. For one of the excursions the driver could not get out of the bus to hold my arm. I had to rely on a good Samaritan who assisted me although she was not under any obligation to assists. They informed me that they were not in charge of off shore excursions. I would like for them to take guest disability under consideration and make more accommodations for the guest. Read Less
2 Helpful Votes
Sail Date: April 2018
I wanted to give Celebrity a try as they are well known for their service and food, which that did not disappoint. The ship is in need of a refurbish, and some area's were just not pleasant, and the reason for only an average ... Read More
I wanted to give Celebrity a try as they are well known for their service and food, which that did not disappoint. The ship is in need of a refurbish, and some area's were just not pleasant, and the reason for only an average review. The cabin, service, and food were exceptional. The Specialty Dining venues are by far, the best at sea and well worth the up charge. If you would pick 1 of the 3, I would recommend Qsine. It is truly a dining experience that is second to none. The food is 5-star Top Chef quality. Bermuda was a port where we booked an island tour through a private company, it was awesome. We had an overnight stay in Bermuda and there were many attractions would the visit located right at the Navy Pier. All in all, other than the outdated and old deco of the ship, it was a great cruise. Read Less
Sail Date: April 2018
Fifth time on celebrity and second time on this itinerary. The summit is showing her age in some areas-especially in the ocean view cafe. Chairs are overly worn and need to be replaced-and not with the folding tables and chairs they’ve ... Read More
Fifth time on celebrity and second time on this itinerary. The summit is showing her age in some areas-especially in the ocean view cafe. Chairs are overly worn and need to be replaced-and not with the folding tables and chairs they’ve added! Staff was mostly good and friendly. Small things were lacking but nothing that would ruin a cruise. The room refrigerators are barely coolers and no ice bucket was provided. Robes provided are well worn! Room attendant was ok. Room attendants and room service need to work together. Our cabin was made up but 5 hrs later room tray hadn’t been removed-not attendants job?. Loved having coffee delivered every morning within 5 minutes of receiving call it was on its way! Enjoyed the main dining room menus and food and staff was excellent. The buffet would have been adequate-nothing real special - but fellow passengers ruin the experience! Watch your kids and don’t reach around or in front of people! Ask for help and get manners!! Overall a good cruise. Read Less
4 Helpful Votes
Sail Date: February 2018
Let me start out by saying that this cruise was our 5th. We have done 2 Norwegians and previously we have been on Celebrity Silhouette and Reflection. After some serious research we have decided to remain loyal to Celebrity as they seem to ... Read More
Let me start out by saying that this cruise was our 5th. We have done 2 Norwegians and previously we have been on Celebrity Silhouette and Reflection. After some serious research we have decided to remain loyal to Celebrity as they seem to suit our life style. We like good food, exciting cocktails, fantastic service and an older more refined crowd that still likes to enjoy themselves. We chose Summit this year because of the Caribbean itinerary. We want to go to places that we have not yet been which starts to get a little difficult after having been on 5 cruises. Summit is an older, smaller ship than those we have sailed on in the past however, reviews were good and a smaller ship can be a more intimate experience they stated. We opted for the Aqua Class having done Concierge class on past Celebrity Cruises. In a nutshell, it was explained to me by Celebrity Aqua Class generally includes all the amenities of Concierge Class plus additional perks such as access to exclusive Blu restaurant and the Persian Gardens Spa. The boarding process was painless and stream lined. One of the first things I noticed once on board was the age of the ship. Although maintained well one could not help but notice the rust that is inevitable when saltwater comes in contact with steel. Having never sailed on an older ship one could not help but feel a little sad to see what was once been a grand lady of the seas starting to show her age. Not a deal breaker but lesson learned. After taking a walkabout the ship we were ready for some lunch. Upon arriving at the main dining room we were informed that the lunch this day was only for Concierge Class. Whoo, Whoo, Whoo, stop the clock. We're Aqua Class. Aqua Class is higher on the food chain than Concierge and Blu is not open for lunch. Where are we to eat? Well, where else...the buffet. People cruise for many reasons. Some people cruise for the all you can eat buffet. We're not one of them. If you've never been to the buffet on a cruise ship it’s a feeding frenzy. I don't want to come off as an elitist, I’m not, it’s just that we are more quality than quantity although we have been known to enjoy the buffet for breakfast and coffee on port days before an excursion. OK, not a deal breaker just another lesson learned. Blu was nice with amazing service. The staff were attentive, remembered our names, preferences and always seated us quickly. The food was what I would consider average. After several nights we started comparing the Blu menu to the Main dining room menu. This night we liked what was being served in the main dining room so we decided to eat there. It’s a different experience. Blu is small and intimate. The main dining room is grander with its 2 story ceiling to floor windows, grand stair case and is more akin to the tradition of cruise ship sailing from days gone by. “Table for 2 please.” “What’s that? Were Aqua Class and we have to eat in Blu?” “But we don’t care for the menu in Blu tonight. I’m sorry sir but you must eat at Blu”. And before we could say a word the hostess was on the phone with the matra de at Blu explaining to him that 2 of his diners had gone rogue and were currently off the reservation, no pun intended. We returned to Blu where our matra de was waiting for use. He seemed genuinely disappointed in us. We told him that we love Blu, it’s just that this night we decided to go for a change. Would it be possible to order off the Main Dining room menu? After all both restaurants share a common kitchen. We were told that this would be nearly impossible and would take forever. Do you see where I’m going with this? Perhaps we are just not Aqua Class people. Perhaps, just perhaps were are Concierge people. After it was all said and done we were able to get the meals from the main dining room in Blu but not without feeling a little like pains in the ass. OK, I have yet to have a bad day on a cruise ship and these turn of events were far from doing so. It’s like going to a restaurant and ordering wrong. There is nothing wrong with the meal. I just didn’t care for it. Getting back to the age of the ship. Did I mention that it was starting to show her age? She was. And along with that it seemed that a lot of things were not working as they should. No deal breakers but accumulatively it started to become a Nuisance. Let me give you a couple of examples. Our refrigerator in our room didn’t work, no problem they replaced it however the new one never really got to temp. My card would not work in the door to our cabin. It would work for a while and then it would just stop. I literally had to have it changed 4 times. The door to the balcony would not stay open in high seas. I would put the deck chair in the door way to keep it open while we slept. The bottom of the shower door did not make a good seal and the bathroom floor would fill up with water during showers. We did the best we could until the seal completely fell off. I told our cabin steward about this and told him that I would leave the seal in the sink. The remote for the TV did not work and had to be replaced. When we had returned to our cabin it still had not been repaired. One night we stopped into the wine cellar for a happy hour. My wife had 2 glasses of Sauvignon Blanc, her go to drink and I had a Monkey Shoulders Scotch. Keep in mind I am not a Scotch drinker I ordered it because I like the name. The next morning we saw a charge on our account for $70.00. When I enquired about the charge I was told it was for 2 glass of wine and a glass of scotch. Whoo, Whoo, Whoo, stop the clock. I have the Premium Drink package. Did I mention that I was Aqua Class.? Shouldn’t your bartender give you a head up if you are ordering something out of your package? Shouldn’t you have to sign something if you are ordering out of package? I was pretty sure I did not sign anything and I told the Guest Relations Rep that if I did I would own it but I don’t think I did. And to add insult to injury I would have enjoyed the scotch a hell of a lot more had I know what I was paying for it. In the end they voided the charge. Anyhow I’m rambling. Despite this less than stellar review I still love Celebrity and I have already booked my next cruse on The Equinox in Jan 2019. I still feel that Celebrity is a great value and will continue to cruise with them. Hope this is helpful. More to follow....................... Read Less
5 Helpful Votes
Sail Date: February 2018
The Celebrity Summit is great cruise ship. It is very easy to move about the ship. The food was fabulous. We do not buy into the extra dining experiences we choose to eat what is included. If you like cooked to order, steak, fish, pork ... Read More
The Celebrity Summit is great cruise ship. It is very easy to move about the ship. The food was fabulous. We do not buy into the extra dining experiences we choose to eat what is included. If you like cooked to order, steak, fish, pork chops, hamburgers and even hot dogs go to the back of the Oceans dining and you can have it all. Each night they had an extra cook to order we had Salmon, and Prime Rib on night. Very good. They also have great pizza and pasta bar. The homemade ice cream, and cookie bar was Wonderful!!! The buffet offered lots of food choices. One afternoon there was a dessert extravaganza!!! Delicious! We did eat in the dining room two nights. The staff was great and the food was wonderful. We usually only eat once or twice in this setting. Remember that they do not allow suits or flip flops into the dining room. Our cabin was 2178 ocean view. Roberto was our steward and had 22 years working with Celebrity. That tells you a lot about a company!! We had 4 in our room with the option of a 5th. It would have been crowded but would have worked. There was plenty of storage. I actually had not had this much storage on the other ships that I had traveled on. They even had room under the sink!!! They do have a hair dryer but that was a joke. My 1875 hairdryer is my travel companion. Plenty to do on this ship!!!! Make sure that you take advantage of the extra night parties. They are very fun. There is music all over this ship all day everyday. If we did not like the music in one place we moved on to the next place. Dance classes are a couple times a day. They also have many Game show like activities. Very well attended and loads of fun, The Cruise director Patrick was a blast. The shows at night were great. There was an Ariel group that was amazing. There was two comedy acts on two of the nights. I would much like to see more musical shows. Not much of a comedian show lover unless in a small venue. Would have been perfect for one of the night club venues. Are ports were Bahama's Nassau. We choose to do our own tour that I found on Pintrest "Walking tour of Bahama's" Worked great then walked to Junkanoo beach which is very close. About a 10 minute walk to the ship. We were suppose to go to Punta Cana but the captain said that the weather was not good and that we would be going to San Juan Porto Rico. We did not see much hurricane problems in the port. The people in Old San Juan do not have electricity and said the other part of the island is very bad. The people of San Juan sure were excited to see that a ship had come in. One store owner was so excited that she would have some money coming in. This was Celebrity's first ship to return to this area.We have been before and went to all our favorite places and stocked up on the goods. We also went to St. Thomas there was 5 ships in this day so it was very busy. You can tell that the hurricane did a lot of damage in this area. We took a trip to Megan's beach. The beach is beautiful and very easy access to bathrooms, drinks and food. You can rent a chaise lounge for $10 and they give you $5 back when you return it. There is a few picnic tables if there also. Service was great everywhere we turned. One problem that we had and I would say make sure you stay on top of. Our trip included everything, Wifi (did not use) I shut off when I'm cruising. On board credit, drinks and tips. Everything but the tips went smoothly. We looked on our account on the TV in our room and they had been putting the tips on each day. I went down to correct this problem. They had to call someone to make sure that this was part of our plan. This took a long time. I finally go tired of waiting and told them to take all tips off and I will tip myself (we always tip people extra) The one guy at the desk got all snippy with me but smiled and fixed the problem, We booked our next cruise to Alaska on board and this was great. We got extra credit for booking on the ship and the shore excursion specialist explained to us some of the great excursion opportunities that they have in Alaska. The Summit does show some where and tear but all in all the ship was an excellent ship. Read Less
4 Helpful Votes
Sail Date: February 2018
Great cruise. Better clientele than the base cruise lines. Mid- sized ship showing her age a bit. Great food and service. Would book this ship or similar class ship again. The crew were very Friendly and hardworking people. We ... Read More
Great cruise. Better clientele than the base cruise lines. Mid- sized ship showing her age a bit. Great food and service. Would book this ship or similar class ship again. The crew were very Friendly and hardworking people. We have been on many cruises and I think this ranks among the best. We have already book another cruise Later this year on a sister ship. I prefer the mid-sized ship compared to the mega- ships. The food and the service rivaled some of the so-called luxury cruise lines in My opinion. We attended one of the shows and it was top notch. The comedian Was very funny without being "r" rated. The pools and hot tubs were accessible But pretty full especially on sea days. Lounge chairs were hard to find as people Would reserve them and not use them. We are vegetarians and did not make any special arrangements but found plenty of good food to eat. The pizza was very good and available late night. Read Less
9 Helpful Votes
Sail Date: February 2018
We drove down to Fort Lauderdale the day before the cruise and stayed at Embassy Suites. We enjoyed the large two-room suite and manager's evening reception with drinks and snacks. The short drive to Port Everglades was ... Read More
We drove down to Fort Lauderdale the day before the cruise and stayed at Embassy Suites. We enjoyed the large two-room suite and manager's evening reception with drinks and snacks. The short drive to Port Everglades was unfortunately prolonged an additional 30-minutes because our Garmin GPS kept sending on a wild goose chase through a shopping center rather than the road to Port Everglades. Stateroom: We stayed in a marvelous Sky Suite in deck 6 near the aft section of the ship. Our stateroom attendant did a great job – friendly and efficient. He promptly adjusted things we requested like removing the heavy bed comforter and replaced it with a blanket. The bathroom was huge! Abundant storage for sundries with two sinks, a sitting bath tub and the most luxurious shower I can ever remember. Luminae: The restaurant is on Deck 4 and reserved for suite guests. We went straight there after embarkation to relax, have a beer and enjoy lunch. Passengers not staying in suites may accompany their friends for an addition $30 per person for dinner. Reservations are recommended. We found the extra cost very reasonable to avoid the chaos in the main dining room. Service is superb and quality of the food excels many of the specialty restaurants. Embarkation and Debarkation: The Celebrity Summit was docked at Terminal 21 right next to the Midport Parking Garage. Expedited lines for both were available for suite guests. We were grateful to minimize time standing in lines. Luggage delivery: We dropped our luggage off at 11:15am with the usual gratuity and received them in our suite by 2:30. Very good! What we did not like about the cruise: Time Change: The ship changed all the clocks ahead one-hour after the formal night on Day 3. Unfortunately, that night was also very rocky and windy. There was a lot of broken dishes in the main dining room. Waiters had a difficult time balancing the dishes on a pitching deck. There were many passengers sea sick because of the weather and imposed jet lag from losing an additional hour sleep. The ship did not change the time back to Eastern Standard Time until Day 7, the last night of the cruise. Our humble advice to the captain: PLEASE STAY ON SHIP'S TIME! Itinerary Change: The captain wisely decided to bypass tendering into the port on our scheduled stop at Punta Cana, Dominican Republic due to high wind and waves. He docked at Puerto Rico instead. I decided to stay on the ship. St. Thomas Dock: Celebrity docked at the Crown Bay Pier instead Havensight Mall, which has fantastic shopping and Paradise Point for spectacular views, good food and great drinks. We took a taxi to Mountain Top for shopping. Cost from Crown Bay is $20 per person, each way. Read Less
1 Helpful Vote
Sail Date: February 2018
This was our third cruise on the Summit, second in Summit Aqua, and first with an aft balcony. We were very happily lazy, enjoying every moment just hanging out. Here's the details: Embarkation was efficient and smooth. The 5th ... Read More
This was our third cruise on the Summit, second in Summit Aqua, and first with an aft balcony. We were very happily lazy, enjoying every moment just hanging out. Here's the details: Embarkation was efficient and smooth. The 5th floor Al Bacio coffee spot was a comfortable place to wait for our room to be ready that first day. Our cabin, 1130, was Aqua class with an aft balcony, and we loved it. Easy access to the Sunset Bar and Oceanview Cafe. Minimal noise, although there were a few times when the banging door to the back staircase that connects deck 10, 11 and 12 was annoying. Great service from our steward. We ate almost all of our meals in Blu, the Aqua restaurant, which we love for the ambience, service, and food. The Summit is a favorite ship for us - just the right size to create a very personal and intimate experience while still having plenty to do. Read Less
3 Helpful Votes
Sail Date: February 2018
We sailed on Summit in February 2018. The itinerary was not particularly interesting, especially the Bahamas stop on day two. I have always found it to be a "why bother" port. There were also scheduled stops in Punta Cana (which ... Read More
We sailed on Summit in February 2018. The itinerary was not particularly interesting, especially the Bahamas stop on day two. I have always found it to be a "why bother" port. There were also scheduled stops in Punta Cana (which was switched for San Juan at the last minute due to weather making tendering not possible). San Juan is another port I find boring. The only other port of call was St. Thomas, which is always wonderful. We did get a nice price on our Celebrity Suite, which made the cruise seem more worthwhile. We have stayed in the Sky suites in the past, but this our first cruise in a Celebrity Suite, which has a separate bedroom. We absolutely love Luminae and you can only dine there if you are suite class. We had read that the Celebrity Suites were not upgraded when they updated the Royal and Penthouse suites. This is correct, but the furnishings and carpet were in good shape. The cabin has a beautiful wall of windows, large balcony and large living room with a dining area. My only complaint was the bathroom. You practically need to be an acrobat to get into and out of the jacuzzi tub/shower. It's truly not safe. The bathroom also could be use an update. Maybe in the next dry dock? Ram, our butler was truly wonderful. In the past we have had butlers that did little more than collect their tip. Ram couldn't have done more. Coffee, cappuccino with Baileys and mimosa delivered in the morning. He took care of restaurant reservations and all our laundry. Very nice! Hope we get his services again. Our cabin steward, Made, was also wonderful and extremely unobtrusive. We hardly saw him the entire week. We also enjoyed the perk of Michael's Club. The bartender in there is excellent. He knew what we liked by the second day. The concierge was also excellent; however, I cannot recall her name. Once you stay in the suites, it's almost impossible to go back to a standard or even Aqua cabin! Service was excellent throughout the ship. We never encountered a problem with any staff on board. Quite the opposite, they could not do enough for us. Some guests were another matter, and treated the employees with disrespect sometimes even scorn. It was pathetic! I witnessed one truly horrible women curse at a server at the pool grill because he put a bun on her hamburger and when he gave her a new one without a bun she cursed at him for not putting french fries on her plate. She never asked for fries! I had to tell her what a horrible person I thought she was and she cursed at me too. We felt that the food we enjoyed in Luminae was excellent, as was the service. Some may not know, but if you wish to order off the main dining room menu or the Blu menu, you are free to do so in Luminae. My husband is a manager in a very high end steak house and he agreed the food was excellent. Dominic was our primary server in Luminae and he was the best! Not that any of the other were not also excellent, I just don't recall everyone's name. I wish I could be as good with names as they all are. Virtually every crew member with whom we interacted knew our names by day 2. We also dined at Tuscan Grill and Quisine, both were incredible and well worth the fee. My husband also really liked Sushi on Five, but it's not my preference, so I skipped it. There did seem to be a lack of bartenders and pool servers on sea days and it sometimes took quite a long time to get a drink. The Summit is showing some signs of wear and tear, primarily on the exterior, but nothing unexpected or problematic. The interior was pristine. The new rooftop theatre/lounge is also very nice, but we didn't utilize it that much. We saw a couple of shows, and they were surprisingly good which has not always been the case on Summit. Read Less
1 Helpful Vote
Sail Date: February 2018
This was our 5th Celebrity cruise. Maybe it was an exception but they were a lot of negative points during this cruise. First of all, I will start with the Celebrity website. My account was always locked, had difficulty with the purchases ... Read More
This was our 5th Celebrity cruise. Maybe it was an exception but they were a lot of negative points during this cruise. First of all, I will start with the Celebrity website. My account was always locked, had difficulty with the purchases and the online checkin. If you go now, you will notice that they still have alerts for the hurricane which were in 2017. The copyright is still 2017. It is a big fail if you don't take care of your window with the cruisers. Now for the cruise itself. Please keep in mind that I'm French and writing this review in English. There maybe some errors. My husband and I had a Concierge class room. We expected an priority check-in, it wasn't the case. They mixed everyone up when we arrived, even though there was a line in consequence. The ship was small then the other ships we cruised on. The getting around was easy. Everything is accessible. With the Concierge it was advertised that there was an exclusive embarkation lunch, which again wasn't the case. We went to the Oceanview Cafe. The buffet is small but with a good selection. Every day it was a different theme. Starting at 4h00pm, they offered tea time treats. We never tested the buffet for dinner but what they advertised was interesting. We had the late night dining. The service was perfect. The food was good. The fish and meat are always too cooked, but I expected it. Since I have allergies, they made me choose my meal for the next day in advance, to make sure that it was safe. Now the entertainment, this is were it was mostly lacking. The activities were mainly for the early diners. At 10:00 pm, we had one late night comedy and 2 games where people were shouting at 2 captains to reply the answers. The traditional entertainment like The not so newlywed game, The liars club, ... was not on the program. The cruise director was always repeating the same jokes. When you had the chance to cruise with the cruise directors, Richard, Sue and Chloe, the bar is set pretty high. Patrick wasn't in the same league. Manuel was cool and did a good job. The production dancers were good. Most of the singers were good. I liked to be entertained on a cruise. This wasn't the case most of the time. Service at the dining room was excellent as previously indicated and the Coffee shop also. However, every where else, I felt that the servers were tired and did not want to be there. They seemed indifferent. I even asked for a coffee americano at the OceanView and the server brought me a filter coffee, like I wouldn't notice. Due to weather, Punta Cana was replaced by San Juan. Captain Charris had our interest in mind. We had choppy waters one day and it would have been the same the following day. Instead he diverted his route, even though it would be longer, for a calmer cruise. The ship is well kept but it need to be updated. The roof was even leaking at the Revelation. The water wasn't always working. Once we had black water. There was some odor in the hallways. We had 3 days at sea and it never felt crowded. Our favorite place was the rooftop terrace. Finally the disembarkation was perfect. You don't wait. We were out in 15 minutes. I will travel with Celebrity again since we are now at the Captain-Select tier, but not with the Summit. Read Less
Celebrity Summit Ratings
Category Editor Member
Cabins 5.0 4.2
Dining 4.0 4.1
Entertainment 4.0 3.8
Public Rooms 4.5 4.4
Fitness Recreation 4.5 4.1
Family 4.0 4.1
Shore Excursion 4.0 3.9
Enrichment 3.5 3.7
Service 4.5 4.4
Value For Money 4.0 4.1
Rates 4.0 4.1

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